Le client n'a pas laissé de commentaire.CHERON R.
Customer Reviews for U-Haul Moving & Storage of Park Forest
Pour nous contacter
Park Forest, IL 60466
(Across from Beacon Park approximately 4 blocks south of Lincoln Hwy)
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun - Jeu : 7h am à 7h pm
- Ven : 7h am à 8h pm
- Sam : 7h am à 7h pm
- Dim : 9h am à 5h pm
- Inspection gratuite du remorquage
- Propane payable à la pompe
- Retour client 24 heures
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Le client n'a pas laissé de commentaire.LA VERNE S.
Le client n'a pas laissé de commentaire.RETRICE W.
Le client n'a pas laissé de commentaire.DAVID B.
Your computer system was not working. Very bad situation in your business to demand cash for rentals and security,MAYNARD B.
Le client n'a pas laissé de commentaire.LABRIA G.
Le client n'a pas laissé de commentaire.Brian L.
Le client n'a pas laissé de commentaire.Jesus J.
Always confirm miles when trucks are return ed. ..DAVID R.
Every one was very helpful and friendlyLYNN K.
apparently everything is already in good condition and very good services.ALVARO V.
Le client n'a pas laissé de commentaire.SOLOMON S.
Le client n'a pas laissé de commentaire.NYETA H.
Le client n'a pas laissé de commentaire.KEASHA S.
Le client n'a pas laissé de commentaire.MAURICE S.
It was a slightly overwhelming because it was a bit crowded and busy... But great job on the customer service!!! They had great attitudes and transactions went smoothlyDEREK D.
The representative had a difficult time checking me out. It took almost 30 minutes. It was very frustrating. Truck was old and needed to be washed; dead bugs were all over the windshield.Tanya T.
Your doing a great job, keep up the good work!Lakiesha H.
Require each client to replenish the fuel or have your staff top off the tank .As customer I do not have time to waste .EVERETT D.
No walkthrough or paperwork with rental, tire was flat when I left, they didn't check my truck back in properly so I got contacted about not returning my equipment when I brought it back the day priorZACHARY R.
Great JobOren J.
Continue to maintain your current level of professional Services, and you will a continued success. Thanks for your expertise. ErnestERNEST D.
Le client n'a pas laissé de commentaire.ANTWANE M.
No comments. The guy at the drop off location was very friendly and helpful. He needs to be appreciated.Racheal T.
Le client n'a pas laissé de commentaire.Leland W.
Le client n'a pas laissé de commentaire.CARL G.
Le client n'a pas laissé de commentaire.sal g. | Premières impressions
Everything was a clear precise and move transition.phyllis W.
Le client n'a pas laissé de commentaire.Dena H. | Expérience générale
Le client n'a pas laissé de commentaire.SALVADOR G.
Contact me if you can't get the truck size required within 3-4 days after required.NEREIDA C.
Le client n'a pas laissé de commentaire.Viola J.
Le client n'a pas laissé de commentaire.JEANETTE F.
They can make sure the cargo in back is sweep outPATRICIA C.
Everything is working out just fine you guys are doing a great job I have had the pleasure working with you guys on several occasions keep up the good workJULIUS A.
The phone!! You cannot reach anyone on the phone in a timely matter.GREGORY M.
Le client n'a pas laissé de commentaire.FELLICITY J.
Le client n'a pas laissé de commentaire.Howard B.
The cashier was friendly and helpful. The gas was not on full when I picked it up but I filled it up anyhowZina M.
Le client n'a pas laissé de commentaire.SAMUEL B.
Le client n'a pas laissé de commentaire.CHANTELLE L.
Excellent service à la clientèle.GLORIA S.
Nothing, keep up the good workDINAH S.
Le client n'a pas laissé de commentaire.ANTONIO O.
Le client n'a pas laissé de commentaire.TIERRA M.
You guys can improve your milage priceKAREN M.
Le client n'a pas laissé de commentaire.Kathy D.
Le client n'a pas laissé de commentaire.latora P.
Le client n'a pas laissé de commentaire.tierra C.
The staff was great there and was very helpful. I would definitely go there again and recommend my friends and family.Craig F.
Le client n'a pas laissé de commentaire.Cody M.
Le client n'a pas laissé de commentaire.LARRY D.
Le client n'a pas laissé de commentaire.BRANDI G.
The employee that check me in was very honest and work well with me. When i left my ID he did an honest act and let me know that i left my ID at the uhaul facility. Hes great and i hope his honesty can work him a promotion.CEDRIC B.
Le client n'a pas laissé de commentaire.Robert H.
Have rented here many times. Always a good experienceJAMES J.
The staff is great. Damen is a gem! His customer service is excellent second only to his smile. All of the staff that I have encountered were professional and empathetic to my needs... I will continue to use there services.PATRICE B.
Le client n'a pas laissé de commentaire.Cody M.
Takiesha was a great help to me, she explained all options well. She also was very polite and well spoke!AARIEL R. | Premières impressions
Le client n'a pas laissé de commentaire.Andrew M.
I always have a good experience thereCarla P.
Le client n'a pas laissé de commentaire.Melvin D.
Le client n'a pas laissé de commentaire.ANGELA T.
Le client n'a pas laissé de commentaire.ROBERT J.
Le client n'a pas laissé de commentaire.Earl P.
Le client n'a pas laissé de commentaire.JASON L.
Le client n'a pas laissé de commentaire.TRAVIS L.
Make entering and exiting both ways in case of emergency and due to COVID-19.LAKENIA R.
The only complaint i have is with the previous driver or person who parked the truck.The truck smelled of cigarettes, so i would advise to air the vehicle out prior to renting to the next customer. Otherwise i had my usual good experience with this place and will continue to patronize it.REESE P.
Continue improving and training staff. Particularly customer service staff. Attendees and yard staff are excellent... 5stars to them all!!!DWAYNE S.
Le client n'a pas laissé de commentaire.CORRINA A.
Le client n'a pas laissé de commentaire.KENDALL S.
Le client n'a pas laissé de commentaire.LINDA J.
Keep doing what you are doing. Very good customer service.DAN S.
Le client n'a pas laissé de commentaire.ANTHONY B.
Le client n'a pas laissé de commentaire.CAROL R. | Premières impressions
Le client n'a pas laissé de commentaire.PAMELA R.
Always great customer serviceLETICIA S.
Le client n'a pas laissé de commentaire.BRITTNEY C.
There were no numbers on the outside of the truck to identify with the numbers given to me on the app so it was not possible to locate the right truck which caused me to go inside to seek help. The idea of checking in online was to avoid contact with others and to save time.Reuben G.
Le client n'a pas laissé de commentaire.Kimberly F.
Nothing, it is always a pleasure coming to this location. The staff is pleasant, knowledgeable.ALMEDA R.
Le client n'a pas laissé de commentaire.Rachel W.
The folks at the facility were fine. My displeasure is with corporate. My debit card was compromised and thus my automatic payment was declined and before I knew what had happened I was already fined and my back up person was contacted. No one bothered to see what the issue was, and it was my first occurrence . I have a high credit rating and rarely miss a payment on anything. In fact had this not happened i was going to open up a second unit. I will be staying at the other facility instead. I've been with them for 30 years without any issues.simon s. | Expérience générale
They got me in and out fastKENNETY H.
Le client n'a pas laissé de commentaire.LARRY W.
The service was fine, but the inside of the truck had shards of glass in the storage department. I could see the glass when I initially started the review process of the truck, but once I started to load the truck I noticed all this glass. I thought to myself, how could this miss this. Also, the inside of the cabinet smell of nothing but marijuana. The person who pulled the truck up must've noticed that! I don't smoke that scent was terrible to drive home with. The truck ran smooth and the person who checked me out was extremely nice.Steven B.
Le client n'a pas laissé de commentaire.MARIE H.
My rep was o nice, informative, and most importantly understanding of my needs. I will always return here when I need a uhaul. Thank you for turning my bad day into a great experience.KELLY Y.
Thank you all so muchbeverly b. | Expérience générale
Everyone very friendly and professionalgregory W.
The staff was too busy entertaining themselves to give attention to the customers! The guys was twisting the girls hair. I ordered an appliance dolly, I drove off thinking it was inside the truck......but it wasn't!!! I went back to notify them that the dolly was not in the truck, the guy said it's outside by the entrance! Why didn't he tell me that to begin with!!! I had to retrieve the truck myself, which was park so close to another truck I had to move mirrors in on both trucks before moving the truck to prevent damage! I WILL NOT BE GOING BACK!!!DL P.
Le client n'a pas laissé de commentaire.KIMBERLY B.
Service reps need to learn how to do employee discountsEDGAR M.
Le client n'a pas laissé de commentaire.ELIZABETH A.
Everything was awesome! No wait, no hassle & no hidden fees! Very professional! I will be back!Shelita J.
Le client n'a pas laissé de commentaire.SALENEA G.
Le client n'a pas laissé de commentaire.JERMAINE D.
Le client n'a pas laissé de commentaire.Brian M.
Le client n'a pas laissé de commentaire.ASHLEY G.
Everything worked out well No delays Friendly knowledgeable staffDAVID W.
I can't believe I was charged mileage to leave the lot and return to lot! A 19,95 $ cargo van rental turned into almost 100 $! What a waste of my time and money !Theresa P.
Le client n'a pas laissé de commentaire.Carl S.
The staff was great, even on a holiday I was taken care of fast and equipment was clean and ready. THE YOUNG MAN THAT PREPARED MY CONTRACT WAS VERY PROFESSIONAL. will rent again from that location when I need to move a large item.SHAWN S.
Le client n'a pas laissé de commentaire.FAITH B. | Expérience générale
Great experience over the last 5 1/2 years. Even though some of my things were ruined due to moisture in the unit. There was quite a bit of mice droppings as well. My interactions with staff were always pleasant and understanding. Kind regards, NakiaNAKIA J. | Expérience générale
Everyone is so friendly and helpful. The facility is always clean. Keep up the great work.stephaine b. | Expérience générale
Le client n'a pas laissé de commentaire.Elliott B. | Expérience générale
The Staff person that assisted was extremely helpful, friendly and nice. Its nice to get good customer service these days. Merci.Tanya C. | Premières impressions
There are dead mouse in the storages and the guy who helped us had given me a storage that already had a lock on it and I wasn’t able to move my things out of the uhaul truckVINCENT L. | Premières impressions
Good placejasmin r. | Premières impressions
Le client n'a pas laissé de commentaire.Joyce L. | Expérience générale
Le client n'a pas laissé de commentaire.HILTON J. | Expérience générale
The employee who served us was very helpful and friendly. Very good experience!Jonnie N. | Expérience générale
TAkeisha Stennis was exceptional. Her customer service skills were over and beyond. She did her job with ease and precision. She cared about my concern and my needs. She was truly awesome.Teshinya W. | Premières impressions
Le client n'a pas laissé de commentaire.emma e. | Premières impressions
Great serviceCarmen B. | Premières impressions
Le client n'a pas laissé de commentaire.BOBBY R. | Expérience générale
The lock was not removed until 630pm and i order my storage with a contract at 10am. I lost my entire day and the office would no answer the phone. Unacceptable.Christopher B. | Premières impressions
Le client n'a pas laissé de commentaire.Shannon W. | Premières impressions
Le client n'a pas laissé de commentaire.Pamela L. | Expérience générale
Get your stuff together U-Haul. Bad truck with check engine light that popped on during a long trip between states. Didn't get the truck I originally reserved an entire MONTH in advance. The storage unit I requested a month in advance wasn't available either. There is a pandemic and THEY DIDNT CLEAN THE TRUCK AFTER THE PERSON BEFORE ME. The previous customer pulled up and they told me that this was my truck. Worst experience ever. Who cares about convenient hours. Who cares about a near facility if you can't get my reservation right after an entire month. Never again U-Haul!!Lacey B. | Premières impressions
Thanks alot for your superb services! Rated #1 in my book of storage providers across the world.Nicole W. | Premières impressions
I loved the new rental procedures put in place to protect the customer and your employees! Bravo U-Haul! Together we will beat this Covid-19 virus STEPHANIE E. | Premières impressions
I was happy with U- Haul staff however during the corona epidemic I could not enter the building without wearing a mask lights is completely understandable but when I got in the building nobody else had a mask on none of the staff had mask on so why not understanding what the situation is also outside the building people were parking everywhere walking everywhere and your staff outside the building there were tools all over the ground air hoses everywhere I've tripped massive x almost fell and nobody said or did anything about it and I know there's a lot of people in this world these days if they get hurt on your property they will sue you I would recommend U-Haul to a friend however when I clean my unit out there was rat feces everywhere I was told I have to sweep that out that's not what I was storing that's not my garbage I didn't bring them there I know I didn't and I even put repellent and stuff down before I move my stuff in so I'm not understanding what I'm supposed to do I have to clean everything but I put in there again everything and that's costing me money and time so I paid to store my stuff there and then when I get it to where I'm moving to I have to open everything outside shake it and then clean it and make sure I'm not bringing any mice or rats or bugs home thank you very much I appreciate U-Haul staff was very nice to me they talk to me with respect and manners and they were very nice thank youDavid H. | Expérience générale
The staff were helpful and pleasant. I thought the string paper delivery system was ingenious.simon s. | Premières impressions
Le client n'a pas laissé de commentaire.Elmer C. | Expérience générale
Le client n'a pas laissé de commentaire.lawana m. | Premières impressions
Le client n'a pas laissé de commentaire.ALVALYN N. | Premières impressions
The lady who assisted was the best ever and very friendly she deserves a raise or promotionDushon Lamont Jr C. | Premières impressions
Le client n'a pas laissé de commentaire.Celeste D. | Expérience générale
They don’t prorate so I’ll recommend someone who does 1stAntoinette G. | Expérience générale
Very well kept facility inside the store and in the storage area! Very knowledgeable and friendly employees.Cynthia T. | Expérience générale
ExcellentLatoya L. | Expérience générale
Had rat feces all over my items and in my stuff when removing items rat and mice feces everywhere I hope I dont bring them to my home. Manager was very rude give us 24 hrs to get out. No thanksDebbie H. | Expérience générale
No grace period on late payments.tiffany a. | Expérience générale
Excellent experience!!! ThanksWanda P. | Expérience générale
The manager Mr. Benjamin and staff was very helpful and friendly would recommend more business to them thanks again.Elbert H. | Expérience générale
I had no problems when moving into my storage unit. The customer service was very good.Christina A. | Premières impressions
Employees are great but I found mouse dropping’s in my unit.breonna c. | Expérience générale
the storge was all good.Carl B. | Expérience générale
manager was cool, a younger black guy & Hispanic girl were cool. I feltovercharged n unit was not clean. Eat poop all over my stuff & I even have a picture of a dead rat Customer service sucksDaveeshea B. | Expérience générale
I rented a storage unit for 10 months from October of last year til now, I moved out of my storage on Saturday August 17, 2019 while removing my belonging I found all of my furniture had mold on them.Angela N. | Expérience générale
Great customer service and help.AIRIELLE F. | Expérience générale
Didn’t have any problemsStephen L. | Expérience générale
I have numerous complaints regarding customer service timeliness adequate staff ratio for work demands and the climate control unit froze in the frigid temps there was no heat.MARCIA T. | Expérience générale
My experience with U haul of Parkforest was phenomenal. I will highly recommend this facility.Rosetta W. | Expérience générale
Terriblebreonna c. | Expérience générale
No one said you had rats and my mattress got messed upLINDA H. | Expérience générale
Poor servicePam H. | Expérience générale
We reserved a storage unit and upon going to unload learned that the unit was occupied. This happened another time and the manager never came back to apologize nor compensate for his errorPam H. | Premières impressions
Great staffSimon C. | Premières impressions
They were so helpful. I had understated the storage unit needed. The agent quickly resolved my situation by offering me an additional unit right next to the 2 I already reserved . Excellent serviceRosetta W. | Premières impressions
Not happy that u-haul went up on my rent before the month of Sept. Talked to two people about this, no one ever contacted me with a reason.SARAH Q. | Expérience générale
Too many rodents in storage unit.KENNETH T. | Expérience générale
No comments at this time.Wanda P. | Premières impressions
I didnt like the fact I had to rush to unload my storage because you didnt offer an option to keep it for only 2 more days, it was pay the full month or take my stuff. Not niceTerri anne R. | Expérience générale
Called this place twice for the pickup reservation. When I came here they didn't have my trailer available. Told me to wait ended up waited for 3,5 hours and no solution. Keep helping other custPatrick N. | Expérience générale
It is very inconvenient being issued only one gate key card accessing the protected area. This increases the chance of loss. Unfair to the customer. Should be fully staffed on the Saturdays.Harold P. | Expérience générale
Very Helpful!Shawn B. | Expérience générale
The staff were kind and courteous. No concerns or issues with the facility. I'd definitely use it uhaul again.Jennifer b. | Expérience générale
The customer service was greatcedric a. | Expérience générale
Rats Mold Bed bugs I never come back there i lost al my appliancesestefania m. | Expérience générale
No commentsRobin s. | Expérience générale
This was my first experience with UHAUL storage. The unit I rented apparently became INFESTED with mice as there were mice droppings high and low throughout the entire unit. I was really disgustingPATRICIA M. | Expérience générale
I just want to thank U-Haul for everything i was pleased with their services. Thank you Mrs. Sharon ConnerSharon C. | Expérience générale
THE SERVICE AT THIS LOCATION WAS ABSOLUTELY AMAZINGLori W. | Expérience générale
didn’t had a storage space that I reserved double booked it had to keep my furniture in a truck with me over 24 hours before I found another facility .Ronald B. | Expérience générale
Thanks Uhaul!jaydine h. | Expérience générale
Everything was great up until the time when I came to get my items out of the locker. Didnt have the # for my locker. I called while I was in the storage area. Woman said I had to come into facility.Byron M. | Expérience générale
storage unit had junk and debris from previous person who used the storage unit. Prices for storage unit was way to high and you should be able to use a lock of your choosing, not uhauls.Michael M. | Expérience générale
I hate to throw away 80 % of my belonging due to a rodent infestation they have there. WORST EXPERIENCE EVER!Quinneshia A. | Expérience générale
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