Online reservation was super easy. Truck was clean but not too comfortable. It was making weird noises when braking. After hours drop of was not as easy coz it didn't record my drop off correctly. But both Zackeri and Johnny were good to deal with. MerciLorrianne Z.
Customer Reviews for U-Haul Moving & Storage of Pennsauken
Pour nous contacter
Pennsauken, NJ 08110
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun - Jeu : 7h am à 7h pm
- Ven : 7h am à 8h pm
- Sam : 7h am à 7h pm
- Dim : 9h am à 5h pm
- Inspection gratuite du remorquage
- Retour client 24 heures
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Le client n'a pas laissé de commentaire.WANDA V.
Le client n'a pas laissé de commentaire.Susana P.
Le client n'a pas laissé de commentaire.Christian N.
Le client n'a pas laissé de commentaire.Kevin C.
Le client n'a pas laissé de commentaire.Sarah S.
Le client n'a pas laissé de commentaire.Merari P.
the service is perfect,super friendly,professional,the vehicle is cleanHECTOR P.
Le client n'a pas laissé de commentaire.Mark S.
Le client n'a pas laissé de commentaire.Walter W.
Le client n'a pas laissé de commentaire.Ada C.
Le client n'a pas laissé de commentaire.Edna S.
The staff at this U Haul location were accommodating, professional, and so customer friendly. Jose was especially helpful. Thank you for a wonderful experience.Cynthia M.
Le client n'a pas laissé de commentaire.Theresa K.
Le client n'a pas laissé de commentaire.Bobby R.
Quick and easy experience. Staff was nice and helpful.Juliann M.
Le client n'a pas laissé de commentaire.chamere R.
Le client n'a pas laissé de commentaire.louis O.
Everything was excellentKevin W.
Le client n'a pas laissé de commentaire.Gerry W.
Le client n'a pas laissé de commentaire.JOVANNY N.
Le client n'a pas laissé de commentaire.ROBERT M.
Le client n'a pas laissé de commentaire.tamika A.
Le client n'a pas laissé de commentaire.OSCAR E.
You guys changed the pick up location an hour after we're supposed to pick up and then notified me of it being roughly 18 miles away, wasted a good 2 hours of my day. This is not a great way to do business.David B.
Le client n'a pas laissé de commentaire.Eric B.
Le client n'a pas laissé de commentaire.ALIKEEM B.
They got me in and out quickly and I was satisfied with that... thank you!Shammielle R.
Le client n'a pas laissé de commentaire.John M.
Le client n'a pas laissé de commentaire.Susan B.
The only good experience I had with this location was picking up my rental truck. The lady at the front desk was great. From that point on it was horrible. I had an emergency and couldn't return on time so I called before I had to return the vehicle and kept being put on hold 3 different times. I called again I the morning to let them know and that I'd return it the following day. Was called repeatedly the next morning but was busy moving to later find out they promised someone else the vehicle before they even had it back trying to rush me so they could deliver on a bad promise. After listening to the voice-mail messages saying if I didn't call them back that they were going to involve the police to recover their vehicle... REALLY?? Then got my receipt saying I requested it for 4 days and wouldn't even show me the mileage they were charging me for on top of 2 extra days! I had just been to the Maple Shade location days before this and didn't have an issue from start to finish nor did I get any harassing phone calls.. if you need to use U Haul DONT USE PENNSAUKEN location definitely go to MAPLE SHADE.cynthia D.
Le client n'a pas laissé de commentaire.James D.
Le client n'a pas laissé de commentaire.Dennis A.
Le client n'a pas laissé de commentaire.GREGG W.
I just can't understand why my bank was overcharged but my receipt say something different!Diane D.
The truck says $19.99, I've filled the truck exactly where he told me to. And the bill still was $163.71. It's very misleading, especially the one in Pennsauken N.J I'll never rent from that place again.HOLLIS S.
Le client n'a pas laissé de commentaire.Mark S.
Great service thereALBERT A.
Le client n'a pas laissé de commentaire.dennis B.
Le client n'a pas laissé de commentaire.Dale D.
Le client n'a pas laissé de commentaire.Jessica M. | Expérience générale
Le client n'a pas laissé de commentaire.John Z.
Le client n'a pas laissé de commentaire.Hossameldin A.
Le client n'a pas laissé de commentaire.brent E.
I moved here from another storage unit due to many difficulties and my first day at this location was so much better. It's warmer theirs close parking and no long dark hallways to be afraid of. Also John and Misty was fantastic and they work with youstephanie s. | Premières impressions
Le client n'a pas laissé de commentaire.Ethrita W.
Le client n'a pas laissé de commentaire.sandra h. | Expérience générale
Le client n'a pas laissé de commentaire.ELIZ C.
Nothing costumer service is the bestSherrif K.
Le client n'a pas laissé de commentaire.ANDREW S. | Premières impressions
Le client n'a pas laissé de commentaire.GLORIA C.
Le client n'a pas laissé de commentaire.gorden H.
Le client n'a pas laissé de commentaire.Alfredo R.
Le client n'a pas laissé de commentaire.Vanessa A. | Expérience générale
I can’t remember his name, but the guy was very nice and very informative.Adieren A. | Premières impressions
If it ain't broke don't fix itthomas L.
Always good to know customer support because they are all set to do what’s best for the customer.Jose T. | Expérience générale
Le client n'a pas laissé de commentaire.David B.
Customer service at this location was wonderful.Patricia M.
The gentleman that checked us in was very nice. The location was not close to our short move, but was the closest available for truck size. Zachary checked us out, was rude, could not make eye contact with us and said we did not bring the truck in with the correct amount of gas, which we googled for the 25 miles we traveled. The link we googled said this uhaul truck was 10 miles to the gallon, so we put in the appropriate amount of gas so it would be the same as when we received it. Zachary said it was slightly under and proceeded to charge us an extra $14 for gas â€œ unless we wanted to bring it back to a station to fill it more, which was not an option because we had to get to our child's soccer game. I will be calling the manager of this location tomorrow!matthew S.
Well I rented an open trailer for less than 3 hrs n was charged $34 then I get ne emailed redeiot and they threw a $20 after hour service fee on that,what a bunch of crook's!! Yes I called n talked to Corporate n hopefully I get ny $20 back well no I'm getting my damn $20 back n never going there again. Disgusting stealing ppl's hard owned money!!!!!!!JUAN P.
I was given incorrect information about payment.Zeal K.
Le client n'a pas laissé de commentaire.Donald H.
Le client n'a pas laissé de commentaire.Michael M.
Le client n'a pas laissé de commentaire.JOJUAN D.
you locator would not work so I had to call in the morning to get the $20 fee credited. I was not the only person having an issue with the app. Calling in, there was a 40 minute wait. Gave up and used chat which had a 10-15 minute wait. Sara on chat was extremely helpful and put the issue into my record, but I still had to call this location for them to correct the overcharge. But, all personnel were extremely cordial and helpful.ALAN B.
I think the truck needs just alignment But the trucks it's very goodSAMUEL L.
Le client n'a pas laissé de commentaire.JENNIFER A.
Easy pick-up and easy drop-off. Friendly service and easy setup with mobile app.JUSTIN D.
Nothing. Perfect experience.Paul B.
Whould definitely rent from here again!!!Carla I. | Expérience générale
Le client n'a pas laissé de commentaire.Donald H.
Great folks.Walter H.
Le client n'a pas laissé de commentaire.John L.
The only thing I would suggest would be alternate for share my location for late drop off. Upon check In, Zachary couldn't have been more honest, helpful and patient (even working solo with a line of waiting people. Bottom line, he was awesome (as were two agents I dealt with over the phone ). Thank you very muchAndrea G.
My card was charge an extra fee of 21,33 because mobile app was not used in returning procedures, even though truck was return on time without any problems. no instruction was given about after HRS. returning of the veh when I pick up the truck. Did not mind paying for the rental of the veh. but dont like being scam to get an extra cost because an mobile app was not used!! would like to have my card credited for the 21,33 .Thanksherbert B.
Le client n'a pas laissé de commentaire.Kathleen C. | Online Move In
Counter guy was awesome and friendly, walked me thru everything I needed to know, thanksAngel V.
Le client n'a pas laissé de commentaire.Wanda A.
Le client n'a pas laissé de commentaire.RAMON C.
Le client n'a pas laissé de commentaire.Jeanne L.
Le client n'a pas laissé de commentaire.Davi F.
Le client n'a pas laissé de commentaire.Venecia C.
Le client n'a pas laissé de commentaire.David D.
The truck sounded poorly told uaul employee it sounds kind of off told me it was an old truck....truck had under 8k miles. Also should add pictures from inside truck for upon pickupCharles D.
Great location a little further from me then a few others but I always use them never have an issue here and the staff is excellent.DEAN F.
The truck had a check engine light on, the metal plate in the box was bent and sticking up and I also tripped on it a few times. The truck has a shimmy while driving, the drivers door you have to slam real hard to get it to close, the rear door is hard to open and close, sounds like it has an exhaust leak. I rented a truck last week from the U-Haul in mount Laurel on 38 next to the wawa and it truck was in much better condition.DARRYL H.
Very friendly I remember Mitzi. And her husband Robert from our lady two times we rented The mirror cycle trailers Tey are great for quick. Moves. The location is very convient to where we live.Josephine T.
Le client n'a pas laissé de commentaire.Daniel A.
Everything was Great & clean an easy an the people here are helpful an very nice answered every question I asked an was very patientJohnnell N.
Provide more resources to this branch and retrain the manager(s). Accused me of stealing a truck and didn't take the time to review cameras when I asked them to in order to prove I had returned the truck in person. Yelled at me in front of their employees and others and ended up finding the truck. The problem was that the wrong truck number was registered on my form by the employee and mixed up with another person's rental. Poorly managed and will never rent from this branch again.HENRY M.
Le client n'a pas laissé de commentaire.Lisa M.
Help Women load the items they purchased from store. Boxes, Utility Cart for Refrigerator any thing...Melody H.
Le client n'a pas laissé de commentaire.Thomas D.
Le client n'a pas laissé de commentaire.CRISTOPHE S.
very professional, friendly efficient.Michelle A. | Online Move In
It was trash insideHENRY M.
Great, convenient location with professional and cordial personnelJames D.
Le client n'a pas laissé de commentaire.CHERYL T.
I wouldn't change a thingGary M.
Le client n'a pas laissé de commentaire.leninbahrathy J.
Le client n'a pas laissé de commentaire.John S.
Le client n'a pas laissé de commentaire.Carlos R. | Expérience générale
Costumer service and staff were excellent, had a very pleasant experienceDamian K.
Great staff , super friendly. Got me in and out!Jonathan M. | Premières impressions
I had a great experience with John and Mitzi. Always accomadating and professional.sharen w. | Expérience générale
Le client n'a pas laissé de commentaire.Beverly G.
Le client n'a pas laissé de commentaire.JOSEPH S.
Nothing really everything was perfectMAURICE G.
Le client n'a pas laissé de commentaire.Georgina p. | Expérience générale
I returned the truck at 6:50pm. Store hours state they are open until 7pm but the lights were off and the 2 workers refused to check my truck in.Sean M.
Great team! Thanks for your service this past year!Tracee B. | Expérience générale
I knew it was in my neighborhoodDeborah S. | Premières impressions
Le client n'a pas laissé de commentaire.lamar g. | Premières impressions
Le client n'a pas laissé de commentaire.Martika A. | Expérience générale
Le client n'a pas laissé de commentaire.rosemarie h. | Expérience générale
Le client n'a pas laissé de commentaire.Evelyn I. | Expérience générale
Le client n'a pas laissé de commentaire.phillip s. | Premières impressions
Very clean, affordable, and most importantly convenient..tamyris j. | Premières impressions
Nice people. Always helpful. Pleasure to do business with.frank f. | Expérience générale
Le client n'a pas laissé de commentaire.Gerald L. | Premières impressions
Le client n'a pas laissé de commentaire.elise s. | Premières impressions
Le client n'a pas laissé de commentaire.Kanisha W. | Premières impressions
Le client n'a pas laissé de commentaire.John S. | Expérience générale
Mataince fees, don't understand why customers are responsible for these fees if it doesn't concern their storage area. I received 2 letters informing me of an increase in monthly rent due to Uhual mataince fees. That's a little out the way especially at this point and time in economy. However John and his Mrs are very nice and professional.tina s. | Expérience générale
Le client n'a pas laissé de commentaire.agripino f. | Expérience générale
Self storage staff was friendly and efficient. The facility was clean and well maintained. There is a problem with laternflies at the storage building entrance.vincent c. | Premières impressions
Le client n'a pas laissé de commentaire.Escarlett G. | Premières impressions
All the staff at Uhaul were professional, knowledgeable, and helpful. The storage cost was reasonable. I will definitely recommend this facility to anyone looking for storage services.TAMMY W. | Expérience générale
This is the go-to location for storage in this area. Fair pricing paired with knowledgeable owners.natasha c. | Expérience générale
John and the entire staff was so accommodating and helped me with my vehicle and unit rentals. I felt like they went above and beyond to make my move as smooth as possible. Thanks for everything.jessica r. | Expérience générale
Great place friendly help.Sandra R. | Premières impressions
Clean, efficient, easy to use and well laid out. Now if John would only stop being a Patriots fan :)Darryl S. | Expérience générale
Zachary was absolutely a pleasure to work with. He made the process so smooth. He was very knowledgeable, professional and just generally kind. Also the bathrooms were very clean!Ariesha G. | Premières impressions
Le client n'a pas laissé de commentaire.lamis a. | Premières impressions
Le client n'a pas laissé de commentaire.dwayne J. | Expérience générale
Le client n'a pas laissé de commentaire.kimberly l. | Premières impressions
Le client n'a pas laissé de commentaire.Francis D. | Premières impressions
Always a fast and easy process. Friendly staff members at this facility and very helpful with all my package needs.Michelle J. | Premières impressions
Le client n'a pas laissé de commentaire.jeffrey b. | Premières impressions
Le client n'a pas laissé de commentaire.Jevon C. | Online Move In
Le client n'a pas laissé de commentaire.Curtis M. | Premières impressions
Le client n'a pas laissé de commentaire.Yokarina C. | Expérience générale
Always had an excellent customer service experience with John and Mitzi. They are very professional people to work with. Highly recommend themCAROL B. | Expérience générale
Le client n'a pas laissé de commentaire.agripino f. | Premières impressions
Le client n'a pas laissé de commentaire.JOAN D. | Premières impressions
Le client n'a pas laissé de commentaire.Phyllis K. | Expérience générale
The owners at the Uhaul of Pennsauken were absolutely extraordinary! Extremely friendly, informative, and helpful! They treat you like you are at their own home with a welcoming and caring atmosphere. Would recommend 100 %.David R. | Premières impressions
Le client n'a pas laissé de commentaire.BARBARA H. | Premières impressions
Le client n'a pas laissé de commentaire.Angel S. | Expérience générale
Le client n'a pas laissé de commentaire.stacey B. | Premières impressions
Le client n'a pas laissé de commentaire.Shirley L. | Expérience générale
Le client n'a pas laissé de commentaire.Ollie p. | Premières impressions
Le client n'a pas laissé de commentaire.josue l. | Expérience générale
Love this place ! The nicest and easiest people to work with ! John and Mitzi are the best!SAMANTHA G. | Expérience générale
Team went above a beyond to service me. Interaction from start to finish was excellentKeith B. | Premières impressions
Le client n'a pas laissé de commentaire.charlie b. | Expérience générale
John Rogers is very kind and accommodating, he walked me through and explained everything. More so, he was very welcoming and made sure I was comfortable. Thank You.sheryl t. | Premières impressions
The Customer Service Was Above And Beyond Excellent In Helping Me With What I Need Thank You!Michelle S. | Premières impressions
The best place I could have chosen.Duane H. | Expérience générale
I was glad to be able to use the storage facility. I picked it because it was inside a building. I had used it earlier around 2004-5 when we were renovating our house. Nice place and people. Thanksjohn c. | Expérience générale
Great place and cleancarlos a. | Expérience générale
Zack was helpful and straightforward. Sean needs an attitude adjustment but he was straightforward as well. Loved the storage facility.Yokarina C. | Premières impressions
I was totally pleased with the service. Both members of the staff were helpful and friendly. I chose not to continue using the storage facility because I was moving from the area. I would totally recommend using this U Haul storage business.frank s. | Expérience générale
Le client n'a pas laissé de commentaire.richard s. | Expérience générale
Le client n'a pas laissé de commentaire.Shelane M. | Expérience générale
Only situation that I've encountered is the access to the facility,it says 5:00a.m.,but it never REALLY opens until 9a.m.,also the unnecessary calling to people who you put down as a reference,they don't have a contract with you,the one renting the space does,but overall above average & the price was great,if I need a unit again,I'd comeback & I'd recommend,thanksgregory w. | Expérience générale
Great all Around experience, highly Recommended.Michael C. | Expérience générale
The sale person who helped me, he was extremely helpful and nice.Brandi S. | Premières impressions
Le client n'a pas laissé de commentaire.odessa w. | Expérience générale
Le client n'a pas laissé de commentaire.Jacqueline R. | Premières impressions
Le client n'a pas laissé de commentaire.Ashley W. | Expérience générale
The staff was excellent and very informative about everythingdwayne J. | Premières impressions
Le client n'a pas laissé de commentaire.Michelle S. | Premières impressions
Le client n'a pas laissé de commentaire.LEWIS A G. | Expérience générale
Le client n'a pas laissé de commentaire.Zachary S. | Premières impressions
Prices were a little highMartin F. | Premières impressions
Le client n'a pas laissé de commentaire.Darlene H. | Expérience générale
Only negative was the van smelled horribly like cigarette smoke. The location and staff was great at this location.Samuel K. | Premières impressions
Le client n'a pas laissé de commentaire.DAVID S. | Expérience générale
Excellent customer service, in every single interaction, by several different employees. Highly recommend this location.Dylan E. | Expérience générale
I recieved excellent service and assistance obtaining a rental unit. The husband and wife duo run an extremely well organized and clean facility. The security system to ensure the overall safety of both individuals and their belongings is very well done. I would strongly recommend.natasha c. | Premières impressions
Le client n'a pas laissé de commentaire.Vanessa A. | Premières impressions
This was a good experience easy fast never a problem will use again if neededjoseph l. | Expérience générale
For a first timer and due to a couple of days of renting U-Haul it's Nice, clean, good customer services, didn't really have to ask question the guy explain everything before asking and show me what to do and how to Access my storage. Great deal with storage & 1st month free, enough space for what needed. Would recommend. Not sure how it is when dealing with them for months but I know it was nice & easy experience.Samuel F. | Premières impressions
Le client n'a pas laissé de commentaire.Renee H. | Premières impressions
This is the best uhaul facility to rent trucks trailers or units. Everyone there are awesome, really helpful on whatever you need.Angel N. | Premières impressions
Excellent customer service and super clean storagesaira p. | Premières impressions
John and Mitzy were incredibly helpful and always kind and courteous!SAMANTHA G. | Expérience générale
The staff was really great and the building seemed clean while being secure.Collin R. | Premières impressions
I forgot the name of the person that helped me but his last name was ridgeway I believe. He was kind friendly and very thorough with helping me get the moving van and storage unit.Regina S. | Premières impressions
The staff at the Pennsauken, NJ UHaul are professional and friendly. I am glad to be a returning client to their location.tonya marie w. | Premières impressions
Friendly staff, make me safe everytime I went there. And I will definitely come back in the future.MARIA D. | Expérience générale
I have been with you for along time form 2003 until 2020 , and it has been a wonderful experience I appreciate all your kindness . I would recommend you to anyone thank you so much for everything .MELVIN L. H. | Expérience générale
beau travailWAYNE S. | Expérience générale
I've had a very good experience with U-haul Pennsauken, I was very satisfied and would definitely recommend their services to family and friends. :)leandra m. | Premières impressions
Thank you Mr. Rogers for assisting me with the contents of the storage room, considering the circumstances. He was very helpful and very understanding. He helped me tremendously. Thank you again.thomas j. | Expérience générale
Thank you all for you all gelprafael m. | Premières impressions
.griselle r. | Expérience générale
I used U-haul multiple times over the years. This team has been around through all of them and they are very helpful and provide quick answers. No complaints what so ever!JEREL R. | Expérience générale
The only problem was mold on a few items.Mary Lynn H. | Expérience générale
excellent clean facility managed very wellmichael b. | Premières impressions
Things were so quick and easy. No extras. Mitzie and John were helpful , quick and organized!ASHLEY M. | Premières impressions
Everyone was very friendly and helpful. They called me the day before my reservation to see if I had questions. Also explained what to expect and walked me to my unit before I brought my items.Danielle G. | Premières impressions
Associates had to call manager multiple times for help and directions. Was rushed. Could not find my reservations, although I provided number. Had different price than what I reserved online.Itzel Z. | Premières impressions
I will never rent a storage unit from John &Mitzi& Having a phone is a luxury not a necessity & when you are poor and only have one phone that doesn't make you a criminal or a illegal aliens!JAMES K. | Expérience générale
Very attentive service.louis c. | Premières impressions
Access hours should be extended. Maybe 7 am till about 9 or 10 pm.Tanya S. | Expérience générale
Great placevargia d. | Expérience générale
Total satisfaction.Nathanal G. | Premières impressions
Cery helpful staffRobert Y. | Expérience générale
Nice indoor storage.karen b. | Expérience générale
Jon and the rest of the staff at this U-Haul location were amazing! We moved from Ohio to New Jersey and they were great at helping us figure out what we needed and when. Merci.KELLEY W. | Expérience générale
The communication with John was great! He called to make sure we had the proper size unit and he gave us the lock and key for free! Awesome experience.Tyrina W. | Réservation
Everyone that I came in contact with was friendly and helpful. I didn't experience any problems.doreen m. | Réservation
Fantastic Service and Facility. If and or when I need storage in the future, I would definitely use your facility and service. Thank You.wlliam s. | Expérience générale
Helpful staff, Clean/safe storage units and an excellent location. Will most definitely get my business if/when the need arise.MICHAEL B W. | Expérience générale
The Gentleman who assisted me the day I moved out from my storage unit 10/26/18 went above and beyond to assist me. He was working alone and had many customers to deal with. He excelled in every way.JOSEPH S. | Expérience générale
I have been a u haul customer for years and once I go to the Pennsauken store I am treated like trash. I am highly disappointed.shaterra j. | Expérience générale
The staff at that facility are awesome people and always have a smile for you.mimi w. | Expérience générale
AucunAnthony C. | Expérience générale
The staff was extremely helpful. They listened to my needs and did their very best to accommodate me.Mark K. | Réservation
This U-Haul site was very helpful and took the time to personally show me how to access and utilize the equipment provided for the storage units. The units were clean and easy to access. Great job!rich j. | Expérience générale
Your facilities are very well maintained and the prices are decent considering the area, I will definitely use UHaul Pennsauken as my first choice for future storage needs.RICHARD K. | Expérience générale
The staff here at this Uhaul was very helpful. They made me feel welcome and answered all my questions I had. If I ever need another storage unit it will be from here. Thank you for professionalism.ELIZABEL L. | Expérience générale
I didn't like almost being charged a late fee when it wasn't necessary got a letter in the mail I'm glad I caught it it was taken care of when I called but lady said she was going to wave the late shoTrevan A. | Expérience générale
My unit was leas than 4 feet high! When I moved in there was a broken rat trap and rat poison everywhere. When I moved out charged me a whole month rent even though I was leaving w a fully paid 8 daysJonathan J. | Expérience générale
Thanks sooo much for a great serviceELSIE G. | Expérience générale
Overall badshauniece b. | Expérience générale
Should have longer access hoursTanya S. | Expérience générale
Great experience, Mrs. Mitzy was very friendly and helpful. She gave exceptional service. Thank you, Mapril glennmapril g. | Expérience générale
The staff at this facility are great. Always polite and helpful. It has been a pleasure dealing with them.MARIAN V. | Expérience générale
Services supplémentaires à cet emplacement
Nous avons la plus grande sélection de camions neufs!
Nos remorques fermées et ouvertes sont offertes à partir de 14,95 $!
Nous offrons la plus grande couverture en Amérique du Nord!
Nous expédions à l'autre bout de la ville et à l'autre bout du monde!
Nous vendons des centaines de produits qui facilitent les déménagements!
Nous offrons la plus grande sélection de l'industrie!