Great, convenient location with professional and cordial personnel
James D.Customer Reviews for U-Haul Moving & Storage of Pennsauken
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
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I wouldn't change a thing
Gary M.Costumer service and staff were excellent, had a very pleasant experience
Damian K.Great staff , super friendly. Got me in and out!
Jonathan M. | Premières impressionsI had a great experience with John and Mitzi. Always accomadating and professional.
sharen w. | Expérience généraleNothing really everything was perfect
MAURICE G.I returned the truck at 6:50pm. Store hours state they are open until 7pm but the lights were off and the 2 workers refused to check my truck in.
Sean M.Great team! Thanks for your service this past year!
Tracee B. | Expérience généraleThe truck decent but seemed OLD. Example, the windows were not electric, they rolled down. There was drag on the acceleration of the truck, like it was an old transmission. Fortunately, it did the job - get us from one point to another.
ROXANNE W.Was charged an after hours fee of $20. Only had trailer for a few hours and was returned around noon. Email I received shows that it was returned at 4:30pm
JESSE R.Have tools to help customers with their rentals
ELIZ C.Reservation, pick up and drop off process very smooth. Mileage charge too much. Should be included.
thomas C.I knew it was in my neighborhood
Deborah S. | Premières impressionsÀs always , excellent customer service,clean vehicles ,and clean facilities.a great crew
Thomas L.Nothing...process was smooth and seamless.
MICHAEL C.Very clean and helpful
BRIAN DUANE M.keep working on the same direction you doing a great job thanks
Nelson R.Truck was not very clean. A lot of dirt inside vehicle and rear beding.
Susan H.Confused not enough availability truck sizes or storage
Kim H.Customer service was the best
MIGUEL A.Rates a tad high when all said and done with all the fees Should give a little leeway when returned before due time with replaced gas and in same condition
Robert L.I recently started using the Uhaul Pennsauken location and the managers and employees thus far have been Absolutely Wonderful! I live closer to the Cinnaminson location yet the new Manager at Cinnaminson is pure EVIL!!! After dealing with her multiple times we have decided to drive the further distance and we are so happy we did. Thank you Pennsauken for everything!
Jason G.No improvements required.
THOMAS W.Thank You! Your Company was extraordinary helpful, I would recommend it to others. ðŸ‘
Syreeta P.Everything is 100 % I was very happy, good price!!
matthew A.The trailer was nit clean when I picked it up
William M.Love it check in was easy in person not via phone and the check out was fast and easy
MIGUEL A.I was pleased with the service.
Margaret W.I have used this facility several times and I have always received great service. There equipment is clean and the staff are very helpful.
Timothy H.Change the cost per mile, it's $63 dollars to rent the trucks; after that, it comes to more than $100 when you return it. 0,79 $cents a mile is a lot per mile.
Vanessa H.I appreciate being a customer here at this location. So kind ,respectful and great people.
MARIA S.Very clean, affordable, and most importantly convenient..
tamyris j. | Premières impressionsNice people. Always helpful. Pleasure to do business with.
frank f. | Expérience généraleI brought the UHAUL back with the right amount of gas but still was charged for a gas fee
Ivelisse M.There is nothing needed ,you guys Roger,wife and zack were great. I would recommend This place before any other. Thanks for allowing me to do business with you. Well come back soon. 5âââââ
Maria S.The auto hauler I rented had a vibration coming from one of the drivers side tires. I let the team at this location know about this. Concerned this hauler may not be safe if this is not corrected.
Ron L.the best
Barry F.Thanks you
Felix R.Staff was great!!
Thomas L.The truck I was given sounded and acted like it was about to break down any minute. When I turned the truck off for the first time, it would not start up again. I called the help service and was on the line for almost an hour, prompting me to call the location. The employee informed me that the truck is old and that I would need to pump the gas while turning the key to get it to start again. This is the same employee who gave me the keys and documentation, knowing this about the truck beforehand and failing to tell me. I will never use Uhaul again and would never recommend it to anyone. I should have used Penske like I have in the past.
micheal B.Outstanding service!
Chester W P.Everything was great.
Patrick D.Hire more people
Herwin B.The man that checked me in was Awesome!! Quick and easy. I was in and out in 5 minutes !!!
Judy D.Nothing, I am 110 % satisfied
Edward B.Get better employees. The boy Josh was completely lost and confused. Y'all need better help. I'd definitely recommend a different location before I come back to this sad Pennsauken store
ramon M.Great service
Dennis S.I always come here because of the service. Jhon is awesome ðŸ'Œ
Pedro F.Fast, friendly and effective. In and out in a very short period of time!
Kurt B.Dirty truck Problems driving truck and should not be in operations
Najee L.Go thru truck rental process more thoroughly, person went thru paperwork very quickly. Text check-in process is good, however it ended to be costly mistake.
LOLITA W.The whole experience was absolutely exceptional would you recommend. thanks UHAUL.
SHANE J.Painless and efficient. Friendly folks. Excellent experience.
Thomas K.While the site and the personnel were very good the rate structure left much to be desired.
Clarence M.Excellent experience.
STEPHEN D.Hire new staff!
THOMAS L.I would highly recommend your location
William C.Everything was good but I think the truck burns lot of fuel..I have to put $270 fuel for 800 miles
lakeisha G.The attendant who put the car carrier on the truck did not attach it correctly, When I went to put my car on the carrier, the front of the carrier lifted up. That was a major safety issue.
elizabeth H.Self storage staff was friendly and efficient. The facility was clean and well maintained. There is a problem with laternflies at the storage building entrance.
vincent c. | Premières impressionsGreat place friendly help.
Sandra R. | Premières impressionsAlways a fast and easy process. Friendly staff members at this facility and very helpful with all my package needs.
Michelle J. | Premières impressionsThe owners at the Uhaul of Pennsauken were absolutely extraordinary! Extremely friendly, informative, and helpful! They treat you like you are at their own home with a welcoming and caring atmosphere. Would recommend 100 %.
David R. | Premières impressionsTeam went above a beyond to service me. Interaction from start to finish was excellent
Keith B. | Premières impressionsJohn Rogers is very kind and accommodating, he walked me through and explained everything. More so, he was very welcoming and made sure I was comfortable. Thank You.
sheryl t. | Premières impressionsThe sale person who helped me, he was extremely helpful and nice.
Brandi S. | Premières impressionsOnly negative was the van smelled horribly like cigarette smoke. The location and staff was great at this location.
Samuel K. | Premières impressionsThe staff was really great and the building seemed clean while being secure.
Collin R. | Premières impressionsexcellent clean facility managed very well
michael b. | Premières impressionsEveryone was very friendly and helpful. They called me the day before my reservation to see if I had questions. Also explained what to expect and walked me to my unit before I brought my items.
Danielle G. | Premières impressionsTotal satisfaction.
Nathanal G. | Premières impressions