Le client n'a pas laissé de commentaire.Christina C.
Customer Reviews for U-Haul Moving & Storage of Pennsauken
Pour nous contacter
Pennsauken, NJ 08110
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun - Jeu : 7h am à 7h pm
- Ven : 7h am à 8h pm
- Sam : 7h am à 7h pm
- Dim : 9h am à 5h pm
- Inspection gratuite du remorquage
- Retour client 24 heures
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Le client n'a pas laissé de commentaire.Vincent H.
Le client n'a pas laissé de commentaire.Shalymar C.
Le client n'a pas laissé de commentaire.Escarlett G. | Premières impressions
Le client n'a pas laissé de commentaire.Julio N.
We were treated very niceYorleni M.
All the staff at Uhaul were professional, knowledgeable, and helpful. The storage cost was reasonable. I will definitely recommend this facility to anyone looking for storage services.TAMMY W. | Expérience générale
Le client n'a pas laissé de commentaire.GABRIELLE G.
My son in law was over chargedJoshua M.
Le client n'a pas laissé de commentaire.JOSE R.
Super nice staff. Quick and efficient checkout.PATRICIA C.
Interior was kind of messy. Not well organized (boxes, accessories, general items).NEIL A.
This is the go-to location for storage in this area. Fair pricing paired with knowledgeable owners.natasha c. | Expérience générale
Le client n'a pas laissé de commentaire.Brian A.
Le client n'a pas laissé de commentaire.ANDREW P.
Very good experienceBrian O.
Provide the consumer with additional mileage for free when pickup location is changed. My pick up location was change twice. And each time it was further away from my home which accrued additional charges to my accountErnest G.
Le client n'a pas laissé de commentaire.Jessica S.
Le client n'a pas laissé de commentaire.Daniel G.
I was overcharged and this still has not been resolved. I was charged for over 100 miles when I only drove 30 total. Calling customer service is a complete hassle and I can't talk to anyone at the specific store.Heather P.
Le client n'a pas laissé de commentaire.Steven R.
Traveled cross country and trip took an extra day. The guy in charge spazzed on me because I didn't know if we would be able to drop off the truck when he wanted. EXTREMELY RUDE. Borderline harassment. He threatened to call the truck in as stolen and hung up on me.Gage C.
John and the entire staff was so accommodating and helped me with my vehicle and unit rentals. I felt like they went above and beyond to make my move as smooth as possible. Thanks for everything.jessica r. | Expérience générale
Le client n'a pas laissé de commentaire.HARDY L.
Le client n'a pas laissé de commentaire.Brett C.
Uhaul truck smelled like weed! I had my kids in there. Took some time to get the smell out. Ridiculous!Daniel C.
Le client n'a pas laissé de commentaire.Johnathan W.
Nothing! Everyone was very Friendly and Helpful! I will definitely come to this location for my Rental needs in the future and I will recommend this Location to my Friends!LOUIS T.
Le client n'a pas laissé de commentaire.Rafael F.
Le client n'a pas laissé de commentaire.Sokhom S.
The website for late returns doesn't allow you to finish all the process, I were over charged!Sergio M.
The staff was probably the worst customer service I have ever received. I understand that these are probably entry-level jobs, but a minimal amount of customer service should be required. The staff was rude and dismissive when we had a problem obtaining our truck.KATHLEEN W.
Le client n'a pas laissé de commentaire.Kevin G.
Le client n'a pas laissé de commentaire.Maya A.
Le client n'a pas laissé de commentaire.sammy L.
Le client n'a pas laissé de commentaire.Omar R.
Brian and Zack were very helpful & professional. Merci!Michelle M.
reduce rates!! lolDavid C.
Le client n'a pas laissé de commentaire.William H.
The truck was not cleaned. Due to covid I cleaned the steering wheel and wipe the inside with a sanitized wipe. The back of the truck was not cleaned, so I swepted before putting my things inside. I informed the manager John that the truck was not running right but he insisted that it was ok for my journey across country.Valerie J.
Great place friendly help.Sandra R. | Premières impressions
Le client n'a pas laissé de commentaire.Michele A.
Le client n'a pas laissé de commentaire.Gerardo M.
Quickest, most courteous, efficient rental experience ever. Will never go anywhere else in the future. Thanks for a great experienceGerard B.
Le client n'a pas laissé de commentaire.SHANA R.
Clean, efficient, easy to use and well laid out. Now if John would only stop being a Patriots fan :)Darryl S. | Expérience générale
Le client n'a pas laissé de commentaire.William W.
Quick, easy and friendly!Christina K.
Keep up the good workANGEL M.
Zachary was helpful and polite. I would recommend this facility and associateSheneice M.
Le client n'a pas laissé de commentaire.Charsetta C.
Le client n'a pas laissé de commentaire.Alvin C.
Zachary was absolutely a pleasure to work with. He made the process so smooth. He was very knowledgeable, professional and just generally kind. Also the bathrooms were very clean!Ariesha G. | Premières impressions
The truck size we wanted wasn't available on our move day (due to someone not returning it). So they were able for us to get a bigger size at no additional cost. Service was great!Cassio G.
So easyâ€¦..that means a lot on moving day. Great communication. All employees were very pleasant and helpful. Great location.Gary P.
Le client n'a pas laissé de commentaire.david john D.
Le client n'a pas laissé de commentaire.Amy O.
Le client n'a pas laissé de commentaire.lamis a. | Premières impressions
Le client n'a pas laissé de commentaire.dwayne J. | Expérience générale
Excellent place and peopleâ€¦Charles P.
Le client n'a pas laissé de commentaire.ALEXANDER D.
The Uhaul smelled like smoke. It was disgusting. It was dirty and there was a coke bottle rattling around in the back. The truck felt like it was going to break down. The check oil light was on. It was scary.Annamarie M.
Le client n'a pas laissé de commentaire.kimberly l. | Premières impressions
The owner of this location helped me check in, wonderful guy!Robert W.
Individual that provided me with the trailer went above an beyond to assure i used the equipment safely.JOAN G.
Le client n'a pas laissé de commentaire.Francis D. | Premières impressions
The gentleman that helped me was a bit rude and zero help with dropping off the trailer. He definitely seemed like he was having a bad day , but that is no excuse for sub par customer service. Luckily i know how to back a trailer and drop it myself.MICHAEL K.
Staff was very helpful I am totally happy with the service I received.Domenic C.
Staff members were professional and made us feel welcome.Sheldon P.
Le client n'a pas laissé de commentaire.Nicole W.
Le client n'a pas laissé de commentaire.James A.
Check side view mirrors make sure they work well the driver's side mirror kept falling down when drivingDavid K.
Le client n'a pas laissé de commentaire.William A.
Le client n'a pas laissé de commentaire.Giselle O.
Le client n'a pas laissé de commentaire.Andrew S.
Le client n'a pas laissé de commentaire.Owens J.
The gentleman that waited on me was not the happiest guy in the world. He could stand to be a little more courteous/friendly. He wasn't awful, just seemed annoyed when he was waiting on me.Ronald L.
It's okay, it looked little congested and very close to the other line when you are getting taken care ofSukesh R.
Very friendly & helpful person running it - wouldnt change a thing.Jamey H.
Great front desk personheather S.
Le client n'a pas laissé de commentaire.Michele A.
Le client n'a pas laissé de commentaire.magaliz T.
Le client n'a pas laissé de commentaire.Peter D.
Wonderful experienceCheryl M.
Le client n'a pas laissé de commentaire.Miguel T.
I go no where elseCharles P.
Le client n'a pas laissé de commentaire.MATTHEW D.
Always a fast and easy process. Friendly staff members at this facility and very helpful with all my package needs.Michelle J. | Premières impressions
Le client n'a pas laissé de commentaire.jeffrey b. | Premières impressions
Le client n'a pas laissé de commentaire.Larry L.
Le client n'a pas laissé de commentaire.BRADLEY S.
Le client n'a pas laissé de commentaire.Jevon C. | Online Move In
Le client n'a pas laissé de commentaire.Curtis M. | Premières impressions
Le client n'a pas laissé de commentaire.Carol J.
Le client n'a pas laissé de commentaire.MARIA A.
Le client n'a pas laissé de commentaire.BENJAMIN R.
Le client n'a pas laissé de commentaire.Aaron F.
Le client n'a pas laissé de commentaire.Yokarina C. | Expérience générale
Always had an excellent customer service experience with John and Mitzi. They are very professional people to work with. Highly recommend themCAROL B. | Expérience générale
Great place to do business I have been a regular customer for yrs.Charles P.
Le client n'a pas laissé de commentaire.agripino f. | Premières impressions
Le client n'a pas laissé de commentaire.Christoph G.
I had to drive an extra hour to pick up the uhaul and take it back. Ruined my moving experienceMaryanne K.
Friendly faceKimberly T.
Le client n'a pas laissé de commentaire.JOAN D. | Premières impressions
Le client n'a pas laissé de commentaire.frank X M.
Le client n'a pas laissé de commentaire.Phyllis K. | Expérience générale
Le client n'a pas laissé de commentaire.Kate S.
Le client n'a pas laissé de commentaire.Philip S.
The owners at the Uhaul of Pennsauken were absolutely extraordinary! Extremely friendly, informative, and helpful! They treat you like you are at their own home with a welcoming and caring atmosphere. Would recommend 100 %.David R. | Premières impressions
Didn't get enough miles for the trip. Then I had to pay extra. Tons of tow dollies and when I get to destination they charge me again.Kevin S.
Le client n'a pas laissé de commentaire.BARBARA H. | Premières impressions
The truck that a reserved 20 foot was not available 3 days before I was suppose to pick it up at the original location so they asked me to go to a different location which was further but ok when I got there on the day I was moving they told me I should be at a different location and that location and the one I was at did not have the truck size I reserved and he made no effort to get the size I reserved. He offered me a truck that was to big 26 foot for what I needed and too big for me to drive so I had to take a smaller size 15 foot and I had to leave back many items. I made the reservation 6 weeks ahead of time and expected the size I reserved. I will be sending more emails to the higher office because the costumer service was horribleJoann P.
Le client n'a pas laissé de commentaire.John L.
I reserved the uhaul trailer 3 weeks in advance and when I showed up to pick it up, after waiting around 15 minutes, the person working the counter said the trailer they had needed repair and he had to call a number to find another. The reservations I made were to a dealer that was between 2-3 miles from my house and then they sent me to Pennsauken NJ and he said that this was closer to my house when it was 4 times as far through heavy rush hour traffic. Then when I finally made it to the next dealer they had the trailer. This is a 6 foot by 12 foot enclosed trailer. I back my truck up to it and I say don't you have an adjustable leg to lower the trailer hitch up and down he said no we don't. I said well I need to disconnect the trailer from my truck to load it so how was I going to get it hooked back on my truck? He said lift it?????I said that might hurt my back he said nope just use your legs????? Do you all know how heavy this trailer get??????? You directions to loading the trailer even says load the front heavy and the rear lighter. You've got to be kidding me. You all treat women the same way??? tell them to use their legs not their back??? Very bad business.Donald W.
Le client n'a pas laissé de commentaire.PATRICIA D.
Le client n'a pas laissé de commentaire.Angel S. | Expérience générale
My location services would not work on my phone which disqualified me from doing a self check in resulting in the 20 $charge.Latoya B.
WE WILL NEVER RENT FROM U-HAUL AGAIN!!!! Worst experience i've ever had with a company. The truck we had a "guaranteed reservation" for wasn't there when we arrived. The pick-up place was ZERO help, had no idea what to do when our truck rental wasn't ready, they basically said we should just wait until the previous renter returns it, but refused to call them to ask when they would be back. We also called Uhaul customer service and they were equally not helpful. My husband and I were shocked with the lack of help or guidance offered. They offered no discount even though we were forced to drive 20 minutes out of the way to pick up a WAY smaller truck, which caused us to have to make 4+ trips to load our storage unit. Of course all the miles we racked up caused our bill to be WAAAAY higher than what we were told. DO NOT RENT FROM U-HAUL!!! For our move next week we reserved Penske after hearing amazing things from friends and family.Christopher M.
Very good serviceotilia R.
Le client n'a pas laissé de commentaire.stacey B. | Premières impressions
This location is in a unique historic building and has the largest variety of packing supplies and box shapes and sizes of any UHaul location I have been to in the South Jersey area. Both times we went the shop seemed to be short-staffed, but the staff member on duty was friendly and efficient in getting us on our way as fast as possible.Shannon B.
Le client n'a pas laissé de commentaire.Juana A.
Le client n'a pas laissé de commentaire.anthony B.
Le client n'a pas laissé de commentaire.Shirley L. | Expérience générale
Le client n'a pas laissé de commentaire.Ollie p. | Premières impressions
Le client n'a pas laissé de commentaire.josue l. | Expérience générale
Love this place ! The nicest and easiest people to work with ! John and Mitzi are the best!SAMANTHA G. | Expérience générale
Team went above a beyond to service me. Interaction from start to finish was excellentKeith B. | Premières impressions
Le client n'a pas laissé de commentaire.charlie b. | Expérience générale
John Rogers is very kind and accommodating, he walked me through and explained everything. More so, he was very welcoming and made sure I was comfortable. Thank You.sheryl t. | Premières impressions
The Customer Service Was Above And Beyond Excellent In Helping Me With What I Need Thank You!Michelle S. | Premières impressions
The best place I could have chosen.Duane H. | Expérience générale
I was glad to be able to use the storage facility. I picked it because it was inside a building. I had used it earlier around 2004-5 when we were renovating our house. Nice place and people. Thanksjohn c. | Expérience générale
Great place and cleancarlos a. | Expérience générale
Zack was helpful and straightforward. Sean needs an attitude adjustment but he was straightforward as well. Loved the storage facility.Yokarina C. | Premières impressions
I was totally pleased with the service. Both members of the staff were helpful and friendly. I chose not to continue using the storage facility because I was moving from the area. I would totally recommend using this U Haul storage business.frank s. | Expérience générale
Le client n'a pas laissé de commentaire.richard s. | Expérience générale
Le client n'a pas laissé de commentaire.Shelane M. | Expérience générale
Only situation that I've encountered is the access to the facility,it says 5:00a.m.,but it never REALLY opens until 9a.m.,also the unnecessary calling to people who you put down as a reference,they don't have a contract with you,the one renting the space does,but overall above average & the price was great,if I need a unit again,I'd comeback & I'd recommend,thanksgregory w. | Expérience générale
Great all Around experience, highly Recommended.Michael C. | Expérience générale
The sale person who helped me, he was extremely helpful and nice.Brandi S. | Premières impressions
Le client n'a pas laissé de commentaire.odessa w. | Expérience générale
Le client n'a pas laissé de commentaire.Jacqueline R. | Premières impressions
Le client n'a pas laissé de commentaire.Ashley W. | Expérience générale
The staff was excellent and very informative about everythingdwayne J. | Premières impressions
Le client n'a pas laissé de commentaire.Michelle S. | Premières impressions
Le client n'a pas laissé de commentaire.LEWIS A G. | Expérience générale
Le client n'a pas laissé de commentaire.Zachary S. | Premières impressions
Prices were a little highMartin F. | Premières impressions
Le client n'a pas laissé de commentaire.Darlene H. | Expérience générale
Only negative was the van smelled horribly like cigarette smoke. The location and staff was great at this location.Samuel K. | Premières impressions
Le client n'a pas laissé de commentaire.DAVID S. | Expérience générale
I recieved excellent service and assistance obtaining a rental unit. The husband and wife duo run an extremely well organized and clean facility. The security system to ensure the overall safety of both individuals and their belongings is very well done. I would strongly recommend.natasha c. | Premières impressions
Le client n'a pas laissé de commentaire.Vanessa A. | Premières impressions
For a first timer and due to a couple of days of renting U-Haul it's Nice, clean, good customer services, didn't really have to ask question the guy explain everything before asking and show me what to do and how to Access my storage. Great deal with storage & 1st month free, enough space for what needed. Would recommend. Not sure how it is when dealing with them for months but I know it was nice & easy experience.Samuel F. | Premières impressions
The staff was really great and the building seemed clean while being secure.Collin R. | Premières impressions
I forgot the name of the person that helped me but his last name was ridgeway I believe. He was kind friendly and very thorough with helping me get the moving van and storage unit.Regina S. | Premières impressions
Thank you all for you all gelprafael m. | Premières impressions
excellent clean facility managed very wellmichael b. | Premières impressions
Everyone was very friendly and helpful. They called me the day before my reservation to see if I had questions. Also explained what to expect and walked me to my unit before I brought my items.Danielle G. | Premières impressions
Total satisfaction.Nathanal G. | Premières impressions
The staff was extremely helpful. They listened to my needs and did their very best to accommodate me.Mark K. | Réservation
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