Le client n'a pas laissé de commentaire.Maryanne V.
Customer Reviews for U-Haul Moving & Storage of Pflugerville
Pour nous contacter
Pflugerville, TX 78660
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun - Jeu : 7h am à 7h pm
- Ven : 7h am à 8h pm
- Sam : 7h am à 7h pm
- Dim : 9h am à 5h pm
- Inspection gratuite du remorquage
- Propane payable à la pompe
- Retour client 24 heures
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Le client n'a pas laissé de commentaire.Arturo A.
Arin was so nice and helpful with the return of my trailer. The parking lot (some asphalt mostly gravel) needs repairs at this location. Huge potholes and uneven pavement at entry. I expect better facilities from uHaulKaitlyn R.
Everything went smoothly while renting a cargo trailer. We did most things online and the staff working that day were great.Jason V.
Le client n'a pas laissé de commentaire.KOUSHIK J.
Le client n'a pas laissé de commentaire.ken S.
Le client n'a pas laissé de commentaire.Vinod T.
Le client n'a pas laissé de commentaire.Taylor J.
They all was greatGeneva S.
Le client n'a pas laissé de commentaire.Aleksei V.
Le client n'a pas laissé de commentaire.Santiago G. | Online Move In
Le client n'a pas laissé de commentaire.Rachelle R.
Le client n'a pas laissé de commentaire.Jomi Sam D.
Le client n'a pas laissé de commentaire.Jeff A.
I am a repeat customer for this location. Staff is always friendly and helpful and equipment is available and well maintained. Will continue to return to this location for my move needs.LaTanya L.
Improve customer parking area. It's quite a mess right now and confusing where to park.Anil S.
Great experience. I rented a car trailer and it worked like a charm. Checkout and check in were smooth. Nico even came over to my house to help me with the tire strap crank. Everyone there was professional, friendly and competent.Greg C.
Le client n'a pas laissé de commentaire.Kiston F.
The lady tried to charge me extra and was rude about it.Ismael A.
Le client n'a pas laissé de commentaire.IVAN P.
Le client n'a pas laissé de commentaire.jane W.
Le client n'a pas laissé de commentaire.Belinda R.
Well maintained. Because of the one-way rental I was required to drive 40 minutes one way to get the equipment i signed up for. I was NOT told of this requirement until the start of the rental period even though I made the reservation WEEKS in advance.William T.
Of all the U-Haul locations I have rented, this was the fastest one to get the vehicle out. Good location with more trucks to rent. Return was breezy too as you don't need to get into the office. Keep up the good work!Sankar N.
I was charged for going over 1 mile when I did not. I was 1 mile under at 129 and my contract clearly stated I had 130 miles allowed. Numbers do not lie. It's not worth the time and energy fighting over 1 dollar but please make sure your workers get their math right.Robin R.
The cab was not clean, with splatters on most surfaces. I had to clean it myself. Also the driver right-hand armrest was missing. The ride was very bumpy. Was hoping for a smooth ride.cyrus M.
Le client n'a pas laissé de commentaire.MICHAEL B.
Le client n'a pas laissé de commentaire.PATRICK W. | Expérience générale
Le client n'a pas laissé de commentaire.Weronika N.
Le client n'a pas laissé de commentaire.Bradley B.
excellent personal and serbice thaksbenjamin C.
THIS LOCATION IS THE BEST ONE IVE BEEN TO.Never fails at getting what i need for my clients.The staff working behind the computers are phenomenal.The hard working employees outside in this Ridiculous HOT heat are very knowledgeable and respectful,2 thumbs up to them guys.yall never disappoint me and my clients!!CheersLouie E.
All round excellenceChristian S.
I wouldn't recommend UHaul on yhe whole. They don't have a very good business customer service model. I got a very you lucky we are here vibe. The customer service phone is useless and the ones who are supposed to help never come to the phone, when and if they do they claim nobody is authorized to help and they don't know who to call. I received a very I don't care attitude in generalChristopher H.
Every time we rent from U-Haul we have to talk to corporate who then tells us we don't owe them any money and everything should be fine . A month ago you cancelled our reservation while we were picking up the truck so we got to watch the dealer rent our truck to someone who hadn't made a reservation early and been confirmed that the truck was there and ready for pick up. We should've gotten $50 for that misstep by U haul corp. Now a month later while we are picking up a truck one again they tell us to call corporate, we do and now all of a sudden they come up with some random charge for trailer rental from 2020. We don't have a vehicle to pull a trailer and have never rented a trailer. So the rep talks to her manager who tells her to have us pay them $25 and the trailer charge goes away. Sounds shady, but we paid it and went on our way. UHaul now should refund $59 for the messed up reservation in June + $25 corporate forced us to pay on 7/28/22.PAUL D.
Le client n'a pas laissé de commentaire.Antonio H.
Another GREAT experience! Everyone there is SO Friendly & Helpful! From the Manager (Arjun) to the guys doing the hook ups (Nicko & Nicholas), to the lady doing the check in Samantha - EVERYONE there is hands down the BEST in customer service & making it easy!Craig B.
Le client n'a pas laissé de commentaire.Rebecca L.
Le client n'a pas laissé de commentaire.victoria S.
Le client n'a pas laissé de commentaire.ROBERT J.
Le client n'a pas laissé de commentaire.Everest P.
Truck was not at confirmed location in Round Rock TX, had to go to another location in Pflugerville TX. Reservation was not in system at Pflugerville TX location. Staff at both locations were rude, unmotivated and unhelpful. I won't be using U-Haul for any of my future moving needs. Your service has really declined.Robert C.
Le client n'a pas laissé de commentaire.ganice L.
The vehicle looked like it was from the 90's. Broken air vents, worn, outdated, and could hardly read the dashboard console. It ran rough and had slow pickup speed even when empty. Unfriendly manager in the morning shit...afternoon shift ladies were pleasant. Would definitely go to another location in the future.Jason B.
Everything was pretty simple and quick.Eusebio M.
Some minute issues but overal pretty goodTRAVIS M. | Expérience générale
Le client n'a pas laissé de commentaire.KEN C.
I'm just sorry I lost my job and got to far behind. They do work with you though. And everyone there is very friendly and helpful. I will miss them.Melissa N. | Expérience générale
Le client n'a pas laissé de commentaire.Dustin L. | Premières impressions
The staff that I deal with was great keep up the good work.😊👍Kim M. | Expérience générale
Le client n'a pas laissé de commentaire.Robert G.
Le client n'a pas laissé de commentaire.Deja P.
Awesome individual that helped me. Wish I could give him direct credit.FIDEL C.
Le client n'a pas laissé de commentaire.Michael I.
Le client n'a pas laissé de commentaire.ROBERT P.
Le client n'a pas laissé de commentaire.David M.
Due to heat we returned at 9 am was charge for extra day but we were still in a 24 hr window and it's not like they didn't have a full lot for rent. I will never use this location againWilliam K.
Le client n'a pas laissé de commentaire.Mike F.
Le client n'a pas laissé de commentaire.Dwight B.
Great location, very friendly staff, informative. Would recommend this location! Merci.Michael C.
I drove the truck 26,7 miles, put 3 gallons in and u charged me for 2 more gallons. Absolute rip off.james C.
Had to wait a long time to receive help and kept being told that someone else would help me. Also the moms attic was extremely leaky in my car and multiple boxes were ruined damaging books and electronic equipment. The moms attic is a sham.Austin M.
Not such have a large convenience fee for gas, it's already really expensive.Kayla T.
Everything was great overall.Tameka R.
Le client n'a pas laissé de commentaire.Cesar R.
Le client n'a pas laissé de commentaire.Krystal H.
Keep those employeesKevin H.
Le client n'a pas laissé de commentaire.deborah W.
Le client n'a pas laissé de commentaire.Nicole M.
Le client n'a pas laissé de commentaire.Mark J.
Le client n'a pas laissé de commentaire.Phyllis S.
Would have helped to have more signage for return instructions and key drop offRyan D.
Le client n'a pas laissé de commentaire.Sean R.
Super helpful staff. I didn't have to do anythingTimothy G.
The technician who retrieved and helped me hook up my trailer, Nico, was fantastic! Great customer service from the front desk staff as well. Grateful to the team for making sure I was properly taken care of. Only issue I ran into- Nico had some of his tools stolen recently and didn't have a big enough wrench to help me torque down the ball on my new hitch receiver. We were able to improvise with some of my tools, but I hope U-Haul can help him replace what he lost!Valentine G.
Le client n'a pas laissé de commentaire.Dekevious M. | Online Move In
Le client n'a pas laissé de commentaire.WILLIAM Danny F. | Expérience générale
Le client n'a pas laissé de commentaire.Randy R.
Le client n'a pas laissé de commentaire.Thomas C.
The staff at this location are amazing! They are quick to provide excellent service, and they answer all of my questions before and after the rental service. I would have chosen five stars, but I decided to choose four because there was an error with what I was charged. The odometer was misread by one of the staff and I was charged hundreds of dollars over the accurate mileage price. This could have been avoided if the staff member checked their work before submitted the paperwork. However, the staff member who I contacted about this issue immediately fixed it! Again, the staff here is amazing, but I can understand them making errors when they are super busy serving multiple customers at once. I have rented from this location twice now, and I will continue to go here for all my moving needs!Jessica W.
Le client n'a pas laissé de commentaire.rowdy G.
Le client n'a pas laissé de commentaire.Kylie V.
Le client n'a pas laissé de commentaire.ELI R. | Premières impressions
Our trip from Austin to corpus Christi was smooth sailing.Ricardo L.
I made a reservation for a 20' truck and when I got there to pick it up they said a truck would not be there till noon but my reservation was for 9:30am. Then she tried to tell she had not other trucks. She finally found a 15' truck for me. Since it was smaller I had to take two trips instead of one. I was very displeased with the customer service. I had to spend more money then planned because of making two trips.Julia W.
They were very good.William C.
Le client n'a pas laissé de commentaire.Jose K.
Le client n'a pas laissé de commentaire.Brian H.
The young lady at the desk was kind! She got us taken care of right away. When we returned the equipment the gentleman who helped us was really fast and also kind. It is so hot outside like 105 and he's is just smiling and helpful. The moving experience is miserable during the summer so anytime somethings can go seamless and easy really matters. Thanks Uhaul Team!Reginald B.
Le client n'a pas laissé de commentaire.Tammy S.
More employees to check out customers. Took a long time to get through the line. Too many people for one person to check out in a timely fashion.Nicholas W.
Le client n'a pas laissé de commentaire.Rowdy G.
Le client n'a pas laissé de commentaire.Lorna L.
The gas reading on my contract did not match what the truck actually had in fuel, but I didn't have time to contest it. Please verify in the future the fuel reading is correct.Danai M.
Customer service when picking up trailer was terrible Uhaul employee had a nasty attitude with me and spoke to me with a lot of attitude. Somebody was blocking the trailer I needed so I asked if we could muscle the trailer around so I could get access , he replied no they will only take 5 minutes After 15 minutes of waiting I eventually muscled trailer around by myself to a position I could access It just needed to be turned a bit. This guy is poor representative of uhaul. If he worked for me and treated my customers like that I would let him go.CHRISTOPHER M.
Le client n'a pas laissé de commentaire.EDWARD L.
The trailer they gave me was damaged. The photos they sent were of a different trailer with no damage. I immediately took photos of the trailer which showed the damage. But, this was purely a deception the part of the shop.Anthony B.
The truck I rented was on empty when I got it so I had to buy gas to even use it. There should be some in it. Inconvenient for customerLEIGH S.
The check engine light came on I tried to call raid side assistance and was on hold for over an hourRoxanne H.
Le client n'a pas laissé de commentaire.Faisal B.
Not a thingLyn L.
Le client n'a pas laissé de commentaire.Ken F.
Le client n'a pas laissé de commentaire.Karan S.
Old dusty parking area, but the attendant was prompt, friendly and helpful.Forrest J.
Great SERVICESANITA R.
Le client n'a pas laissé de commentaire.WHITNEY B.
Le client n'a pas laissé de commentaire.Derwood S.
Very helpful and accommodatingDale I. | Premières impressions
Truck has 207483 miles and was the slowest, most noisy, least pleasant truck I've ever rented. It got us where we were going, but we were uncertain of that until we pulled in for our final stop. Strongly suggest retiring trucks that are used so hard for that many miles.Michael O.
Le client n'a pas laissé de commentaire.Lisa S.
Le client n'a pas laissé de commentaire.Madeline E. | Online Move In
I was ok with this place till when I went to my storage unit and found wood in there. I called the office and the guy who came keep saying he don't work on this side this is not his job, he works on the other side this was not his job. I felt like as if I was inconveniencing him or something. I didn't like that. Why wasn't the unit cleaned before it was rented to me? So what he did was left the wood in there , closed the door and gave me a different unit number to use. Not standard practice I'm sure.SYLVIA S. | Premières impressions
Le client n'a pas laissé de commentaire.GINA B. | Expérience générale
They are really very friendly and helpful on my behalf they were always friendly to me and help me with a lot of questions I will take them anytime for my storagemaria v. | Expérience générale
Le client n'a pas laissé de commentaire.William M. | Expérience générale
The unit was not well lit and the lot needs paving every time it rains I could not excess my unit because the storage lot would be very muddy leaving your vehicle, carpet and shoes inside and out very dirty.LLOYD H. | Expérience générale
The fuel light indicating only 50 miles remaining before empty was on when I picked up the truck. Also, I was charged $40 extra for returning the truck 16 mins late.Dustin B. | Online Move In
Le client n'a pas laissé de commentaire.Gregory H. | Expérience générale
Le client n'a pas laissé de commentaire.CHANEL B. | Expérience générale
Le client n'a pas laissé de commentaire.nathaniel g. | Expérience générale
Le client n'a pas laissé de commentaire.Brandi G. | Expérience générale
Worst experience ever for renting a storage unit . Went with a 28ft trailer inside the gate that took 30 min to get into only to find that the unit I was assigned already had a lock.after an hour someone finally came and said they didn't have any units that size and walked off. I was stuck inside the gate of the building another 30 minutes because I couldn't get out. Luckily someone that has a unit there let us out. Won't go there every again.i am still waiting on my refund but I'll give it a few more days.Kevin M. | Online Move In
Le client n'a pas laissé de commentaire.Stephanie M. | Expérience générale
Le client n'a pas laissé de commentaire.Divine P. | Expérience générale
Le client n'a pas laissé de commentaire.bobbette C. | Premières impressions
Le client n'a pas laissé de commentaire.regino m. | Premières impressions
Le client n'a pas laissé de commentaire.John C. | Expérience générale
Le client n'a pas laissé de commentaire.Garren T. | Online Move In
The overall process for truck rental was exceptional. I did everything online and even made some last min changes. It went well for pick up and drop off. The online system rented an inaccessible space, but the onsite manager quickly got us into another unit so that we could back up the 26 ft truck and unload much easier. Such great customer service!!! The only suggestion would be that the storage facility wasn't as clean and well kept as I'd expected it to be...looks older and cluttered/ in disarray.Melinda L. | Online Move In
Mavis was super helpful.CHAUNCEY J. | Expérience générale
Le client n'a pas laissé de commentaire.David C. | Online Move In
Merci.HUNTER P. | Expérience générale
Le client n'a pas laissé de commentaire.JENNIFER V. | Premières impressions
Le client n'a pas laissé de commentaire.Jacob T. | Expérience générale
ExcellentBEVERLY RENEE A. | Expérience générale
Thank you for your helpCynthia R. | Premières impressions
The payment dates and the date you pay for a storage unit is terrible they want you to pay for the next month less then a month after you get the unitDonald A. | Expérience générale
Le client n'a pas laissé de commentaire.Susan K. | Expérience générale
We have been trying to return our storage and one of the employees is very rude and unhelpful. When I let her know I couldn't get into the gate to retrieve the lock she stated I must for this current months even though we were returning the storage she the proceeded to argue about how it can't be released until payment is made and come back tomorrow when the manager has returned. The next day I missed the call from the manager and when I called back she answers the phone but denies the conversation and refuses to let me speak to the manger not only that she denies me leaving the keys with her and says I need to return the lock. She rose her voice, lied and now I have to go back up there to argue with her. I am nine months pregnant on top of all of this. You need to have employees who want to do their job.CHELICIA M. | Expérience générale
Le client n'a pas laissé de commentaire.Robert B. | Premières impressions
Le client n'a pas laissé de commentaire.Juannetta B. | Expérience générale
Staff was very nice and professionalGabrielle W. | Online Move In
Le client n'a pas laissé de commentaire.geohnita c. | Premières impressions
The whole staff is very helpful. I have to say this is the first time, I had such great service at U-Haul. Thank you all for a great moving experience!Magdalena A. | Premières impressions
The manager is very professional and helpful.igor k. | Expérience générale
Le client n'a pas laissé de commentaire.RASHEEDA D. | Expérience générale
Le client n'a pas laissé de commentaire.Deidre G. | Online Move In
I like that you can do all your registration online down to getting your key. It was great.sally b. | Online Move In
Le client n'a pas laissé de commentaire.Ebony J. | Premières impressions
Very friendly and accommodatingAMINATA T. | Premières impressions
It was a good experience all over again, and I will continue to go back again whenever I need to! Thanks !!JOE THOMAS U. | Premières impressions
Le client n'a pas laissé de commentaire.canisha J. | Expérience générale
Le client n'a pas laissé de commentaire.GINA B. | Expérience générale
Friendly and excellent service.kashonno j. | Premières impressions
Very friendly staffAMINATA T. | Expérience générale
Le client n'a pas laissé de commentaire.Susan K. | Premières impressions
Le client n'a pas laissé de commentaire.Anita J. | Expérience générale
Le client n'a pas laissé de commentaire.Rebekah S. | Expérience générale
I am a 30+ year renter of the two storage units at this site. Always had excellent service, and very pleased with units of this entire time.PHERABY N. | Expérience générale
Very thankful for easy processJuannetta B. | Premières impressions
Le client n'a pas laissé de commentaire.chamagne w. | Expérience générale
Le client n'a pas laissé de commentaire.DIANE H. | Expérience générale
I have been using you guys for some time and I have always had a pleasant experience.FELICIA C. | Premières impressions
nice friendlyAnita J. | Premières impressions
Le client n'a pas laissé de commentaire.KAYLA R. | Premières impressions
Y’all charged me even when I turned in the keysJordan P. | Expérience générale
Le client n'a pas laissé de commentaire.GimJom F. | Premières impressions
The manager Arjun is a top notch professional. One of the best if not best I have ever dealt with. Thanks for the great serviceigor k. | Expérience générale
Le client n'a pas laissé de commentaire.Antonio H. | Premières impressions
Lo recomiendo al 100 % gracias por todoMailin T. | Expérience générale
Le client n'a pas laissé de commentaire.JULIE W. | Expérience générale
I should have been told that I can pay the main UHaul company, when I can't get through to the actual site. DMDonald M. | Expérience générale
Le client n'a pas laissé de commentaire.Enrique A. | Premières impressions
Arjuna, the manager is so professional, respectful. The staff is the same way as their manager. They all go extra mile to make sure I was taken well care off. I use to go to many Uhaul location but nowadays I prefer going to that location. Good job yall!!!!!igor k. | Premières impressions
Le client n'a pas laissé de commentaire.Spencer M. | Expérience générale
Staff very friendly, helpful and efficient. Easy access clean facility and fair rates.maria g. | Premières impressions
Le client n'a pas laissé de commentaire.KENT M. | Expérience générale
Excellent customer service... Professional at its finest as the general manager of that location... Seem to be extremely knowledgeable on the move-in process...wayne t. | Premières impressions
Le client n'a pas laissé de commentaire.Anthony W. | Expérience générale
Le client n'a pas laissé de commentaire.Yoskieka W. | Expérience générale
Le client n'a pas laissé de commentaire.Pamela S. | Expérience générale
The staff was very friendly and helpful. Had a great experience renting a unit here.Christi A. | Expérience générale
Le client n'a pas laissé de commentaire.Terri B. | Premières impressions
Le client n'a pas laissé de commentaire.Ketraysha T. | Expérience générale
Clean Secure Staff availableShaquaya L. | Expérience générale
Le client n'a pas laissé de commentaire.Donna M. | Expérience générale
Le client n'a pas laissé de commentaire.carlette j. | Expérience générale
Le client n'a pas laissé de commentaire.Jose S. | Premières impressions
Le client n'a pas laissé de commentaire.kristie h. | Expérience générale
The storage unit leaked and had very poor pest control. Staff was informed about the leak but never did anything. Left my things there only because I didn't have an option to move them out until now.LISA M. | Expérience générale
Le client n'a pas laissé de commentaire.Rosalyn S. | Expérience générale
Le client n'a pas laissé de commentaire.Gary S. | Expérience générale
It one clerk that work there remember my name, She are very nice. It said alot when you remember a customer name. I don't remember her name, but I remember her smile. She a African American that love her job and customer. If she having a bad day you would never know. She have great customer service. Well the the whole crew do. That why I always go back to that location.Mary J. | Expérience générale
Le client n'a pas laissé de commentaire.SHAWN E. | Expérience générale
I was easily able to upgrade my unit after registering online. The service was friendly and helpful. I've made several trips already and everything is going great.Michelle N. | Online Move In
I am very satisfiedLong T. | Expérience générale
Anthony and his team are very helpful and patient. I STRONGLY RECCOMEND THEM TO GET A RAISE OR BONUS, LOL. THEY CAN HAVE A FULL HOUSE, AND ONE BY ONE THEY TAKE CARE IF US CUSTOMERS. 2 THUMBS FOR THEM!Louie E. | Expérience générale
The staff was extremely knowledgeable and helpful! They made the experience a breeze.michele d. | Expérience générale
Prices are steadily increasing for the units, there are other places in town that are cheaper and have wider spaces in between units that make it easier to drive through when other people are moving.Octavio C. | Expérience générale
Very nice staff- even during their busy stressful times they handled everyone with respect.Nicole W. | Expérience générale
The staff at the U-Haul office were friendly and efficient. Carmen was very professional and helped customers with a pleasant attitude. I highly recommend this U-Haul location.Diana H. | Premières impressions
Friendly staff very helpful and location convenientMaria C. | Premières impressions
The lady at U-haul was nice kind and really kind. She showed me how to do everything. Including where to turn the truck in at.Tasane H. | Premières impressions
Great Customer Service.Gregory T. | Premières impressions
My move was affordable because of the rates of my rental and storage.NICHOLAS T. | Expérience générale
Great service, the only reason I gave 4 stars instead of 5 is due to the water that leaked into my unit.Tamara S. | Expérience générale
S.O.Tarence B. | Expérience générale
Because I was uncomfortable backing the trailer into the spot they wanted the person was extremely rude and angry about my decision. There is no way I would recommend this location to anyoneWilliam B. | Réservation
S.O.Tarence B. | Réservation
Keep up the great workJonathan N. | Expérience générale
Great serviceMichael R. | Réservation
While this facility was not at fault, disappointed with UBox, started to fall apart in transit, had to be power drilled back into place, we couldn't take to our home, belongings were drilled into.William K. | Expérience générale
El area donde estaba mi estorag no avian lusesMaria R. | Expérience générale
Great and quick service with information provided for a truck and storage rentals!Manuel T. | Réservation
I was satisfied with my storageRebecca S. | Expérience générale
the black lady is rude wuldnt take my lock off sayn i got to pay again in three days so she gone wait I got another storage unit elsewhere wen i go get my things she say u owe and i just paid.Robert M. | Expérience générale
First time to use Uhaul services and I was very impressed. Merci.Silvestre G. | Expérience générale
The customer service was awesome and no complaints at all. I would definitely recommend them againandrea r. | Expérience générale
Services supplémentaires à cet emplacement
Nous avons la plus grande sélection de camions neufs!
Nos remorques fermées et ouvertes sont offertes à partir de 14,95 $!
Nous offrons la plus grande couverture en Amérique du Nord!
Nous expédions à l'autre bout de la ville et à l'autre bout du monde!
Nous vendons des centaines de produits qui facilitent les déménagements!
Propane service delivered straight to your door!