Le client n'a pas laissé de commentaire.Justin L.
Customer Reviews for U-Haul Moving & Storage of Pflugerville
Pour nous contacter
Pflugerville, TX 78660
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun - Jeu : 7h am à 7h pm
- Ven : 7h am à 8h pm
- Sam : 7h am à 7h pm
- Dim : 9h am à 5h pm
- Inspection gratuite du remorquage
- Propane payable à la pompe
- Retour client 24 heures
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Niko was a lot of help checking us out and did everything outstanding. Also when we picked up everything was awesome!Darius O.
Le client n'a pas laissé de commentaire.ARCHIBALD G.
Le client n'a pas laissé de commentaire.MELISSA B. | Expérience générale
I did after hours drop off. The online application to validate drop off failed a couple of times but finally worked. It took a little longer than I would have liked, because of the errors but overall was easy.Julie E.
I reserved a vehicle and it took nearly an hour to get. Younger associate messed up booking and paperwork. After receiving vehicle it over heated and had to be returned. 2nd vehicle kept giving error messages about brakes. It was very stressful driving unit. I was told I wouldn't be charged for dolly and I was. The manager Mavis was nice. However my overall experience wasn't great.Angela B.
Need more help.Emma B.
Le client n'a pas laissé de commentaire.Daniel S.
nice costumer service !!!!Getu A.
the entire process of renting and returning was smooth. Thanks to the staff.Ashirul M.
Just keep doing good jobFadil M.
Le client n'a pas laissé de commentaire.Adam G.
I was able to reserve a cargo van with my debit card and it accepted it. Ounce I arrived to pick up the cargo van the manager told me that UHaul does not accept debit cards for the cargo van! I only could rent a 10ft but they had none there so I had to rent a 15ft. So it ended up being twice as expensive because UHaul does not except debit card for cargo van rental! UHaul is complete CRAP!!!James M.
Thank you guys, great jobjohn B.
Le client n'a pas laissé de commentaire.Hi L.
Very fast serviceLee R.
Le client n'a pas laissé de commentaire.DONALD H.
Maybe place the vehicles in a better manner so that it isn't as hard to get them backed out to drive off the parking lot.Dorothy S.
Always a positive experience at this location I've been here several timesJOSEPH A.
Le client n'a pas laissé de commentaire.Patricia C.
Le client n'a pas laissé de commentaire.Maria K.
You guys have this game locked!!! You know what to expect...courteous, efficient and know the right questions to ask to assist in getting the job done!!!anthony T.
The location was convenient. But access to the entrance to the storage unit was difficult due to the where it is located on the corners of the streets. We had a storage unit for about 3 yrs. and the rates increased each year. I didn't see why since nothing change, no extra security, no lights within the unit or any extra maintenance.Roman S. | Expérience générale
Le client n'a pas laissé de commentaire.Christopher G.
Friendly & fastLatoya W.
Lady at the front desk was very helpful and sweet.Dillon P.
I rented the Uhaul fro 24 hours but told them I would likely have it back within 3-4 hours. When the 3-4 hours time frame lapsed and I was heading back with the truck, my phone started to blow up with calls wondering where the truck was as they promised it to someone else. Tacky!Jacoby L.
Overall a Super fast and streamlined service. Merci.Jeremy D.
Le client n'a pas laissé de commentaire.Jeffrey Y.
For me, nothing, excellent service, clean trucks, no bad smell, fair prices that save a lot of money on a move... thanksjose C.
Le client n'a pas laissé de commentaire.Dorothy S.
the lady who dispatched the truck to me was very unhelpful and not polite at allGabriel S.
Le client n'a pas laissé de commentaire.Brunet T.
Online reservation was easy, but too much upselling until you checkout. Truck was ready for me even though I was early. The ability to check for damage and upload photos prior to taking the truck gave me peace knowing I wouldn't get charged for previous damage. Check in was easy and prompt and attendant was friendly.Marcos T.
Le client n'a pas laissé de commentaire.nicole B.
Everyone was so helpfulGeneva S. | Premières impressions
Le client n'a pas laissé de commentaire.Talisa T.
Le client n'a pas laissé de commentaire.Jay B. | Expérience générale
Both the person that spoke to be when I went to the office to get the truck, as well as the person who received the truck when I dropped it off(Niko), were absolutely amazing! The service was quick, transparent, and seamless. Huge shoutout to them!Deokcelmo C.
Nicco was amazing. Really friendly and helped me get a trailer connected and car secured. I d come back here just to work with Nicco again.Austin H.
Le client n'a pas laissé de commentaire.Gradi R.
Personnel was friendly and professional, even though I arrived 1 min before closong and they were evidentily tired; they kindly amd efficiently helped me to get the trailer. I will go back again to that locationMiguel S.
This was my second visit to this U Haul site. Friendly staff, easy to pick up and drop and charged correctly for the usage.Daud W.
Le client n'a pas laissé de commentaire.anna P.
Le client n'a pas laissé de commentaire.james C.
The pickup was in good working order, but the windshield was dirty. It would help if the lot were paved rather than limestone dusty. The staff was very pleasant and I was in and out in no time.larisa T.
Le client n'a pas laissé de commentaire.Quincey R. | Premières impressions
Le client n'a pas laissé de commentaire.Kristy D.
Le client n'a pas laissé de commentaire.Robert V.
Le client n'a pas laissé de commentaire.Josh S.
Le client n'a pas laissé de commentaire.Marie J.
Le client n'a pas laissé de commentaire.Janiece F.
Le client n'a pas laissé de commentaire.Aaron G.
Everything went well, thank you for asking.Manuel P.
Le client n'a pas laissé de commentaire.Cheri M.
Le client n'a pas laissé de commentaire.Robert H.
Le client n'a pas laissé de commentaire.Fredrick D.
Keep up the good work you're doing.WYATT H.
Le client n'a pas laissé de commentaire.Jill V.
Le client n'a pas laissé de commentaire.Nefre D.
Le client n'a pas laissé de commentaire.CHRISTOPHER M.
Le client n'a pas laissé de commentaire.Jeffrey R.
Le client n'a pas laissé de commentaire.RODNEY M.
Use the app to edit your reservation, add a dolly super easy then get to the pickup location and the staff have no dolly but we can buy one for 50 dollars. So had to go buy one for 35 dollars. Return location key box was broken and no one to contact, had to take photos just incase.ALesha P.
Le client n'a pas laissé de commentaire.Caleb S.
Le client n'a pas laissé de commentaire.Harry C.
Staff if very professional and know their job. Wonderful people in the office. Patient and understanding of situationsKizzy S.
First time ever renting a uhaul truck. Never again.AMY S.
Those Indians don't know how to run a company there slumsjonathan G.
9' truck that was reserved was not on site. Had to wait 30+ minutes to get the truck because luckily someone was dropping it off. The dolly that was reserved was not provided but I paid for it. This location is terribleGary Y.
the staff very Welcoming and understanding of my needs again Thank you U-HAUL.Geo G. | Expérience générale
Le client n'a pas laissé de commentaire.SOPHIA D. | Premières impressions
Awesome team! Helpful and easy to work with!!Tabitha D.
Le client n'a pas laissé de commentaire.Omar A.
Le client n'a pas laissé de commentaire.GILBERTO G.
Le client n'a pas laissé de commentaire.Andres B.
What a FANTASTIC U-haul location!! I travel all over the state and this is hands down the BEST U-haul location - PERIOD!! Arjun & Mavis are incredible to work with, and the team members like Niko, Craig, Nicholas, Samantha are all so ON it being Fast, Friendly in every way. I'd give this location Ten Stars on a 5 star scale if they'd let me. Keep up the Great Customer Service!!Craig B.
Le client n'a pas laissé de commentaire.Jasmine M.
I filled the truck back to the point where I was supposed to 7/8 of a tank full and they said it was not at that point and charged me 10 dollars for gas. They waited til I left to do this, the gas was correct.Ron Z.
Great service and personal attention by the person helping me with the truck and storage.Kathleen B.
My schedule pick up was at 6, I get there the employee at the desk says it's at 6:30. When my paperwork clearly says 6! She says she can not help me that her time says 6:30 and to call 1-800. NO HELP! I had to wait 1 hour in the parking lot for the previous customers to return it.Rebecca M.
Great jobGeorgia P.
Le client n'a pas laissé de commentaire.JoseCarlos C.
Le client n'a pas laissé de commentaire.Tommy L.
Le client n'a pas laissé de commentaire.Yolanda R.
Quickest check-in of any Uhaul ever, anywhere & I've been renting from y'all for over 40 years. Brand new vehicle, couldn't ask for a better customer experience. Pville location has it together!Jeff D.
Sammy, Craig, and Arin (not sure on spelling) did an excellent job! Very friendly and helpful. They even called me just before my return to make sure everything was ok. Great job!John C.
Le client n'a pas laissé de commentaire.Ben K.
Le client n'a pas laissé de commentaire.William Brian S.
Le client n'a pas laissé de commentaire.Brandon B.
The workers were excellent just seemed like they could use more help.Hermin P.
More staff. Mobile checkout turned into in person checkout. Staff which appeared to be a pregnant woman seemed either severely under the weather or tired or just not wanting to be there.edgar S.
Staff was the nicest I've ever had. So friendly and helpful, really cared about by safety and experienceBobby H.
The front desk employee, Mavis, which I think was the manager was rude and did not take my concerns of the rental into consideration. The lock in the truck had a key that was broken inside of it. She was not willing to provide another lock. She was rude with me in front of other customer in the store. I removed the broken key myself and the key that came with the truck did not unlock the lock. I will never visit this store again and will not recommend anyone to rent here if asked. The filed staff was friendly and did what they can to help, but Mavis made this experience of rental a horrible one for me. ThxEric F.
Improvement on making sure that inventory is correct. I reserved a appliance dolly and when I went to pick up the truck there were none. I called another u haul place in Pflugerville and the representative reserved one for me so she said. My wife went to pick up ten minutes later and there was not a dolly. Had to rent from Home Depot. Not happy at all.Kevin W.
Nico was extremely helpful in the renting of a moving truckGary A.
Le client n'a pas laissé de commentaire.Maryanne V.
Le client n'a pas laissé de commentaire.Arturo A.
Arin was so nice and helpful with the return of my trailer. The parking lot (some asphalt mostly gravel) needs repairs at this location. Huge potholes and uneven pavement at entry. I expect better facilities from uHaulKaitlyn R.
Everything went smoothly while renting a cargo trailer. We did most things online and the staff working that day were great.Jason V.
Le client n'a pas laissé de commentaire.KOUSHIK J.
Le client n'a pas laissé de commentaire.ken S.
Le client n'a pas laissé de commentaire.Vinod T.
Le client n'a pas laissé de commentaire.Taylor J.
They all was greatGeneva S.
Le client n'a pas laissé de commentaire.Aleksei V.
Le client n'a pas laissé de commentaire.Santiago G. | Online Move In
Le client n'a pas laissé de commentaire.Rachelle R.
Le client n'a pas laissé de commentaire.PATRICK W. | Expérience générale
Some minute issues but overal pretty goodTRAVIS M. | Expérience générale
I'm just sorry I lost my job and got to far behind. They do work with you though. And everyone there is very friendly and helpful. I will miss them.Melissa N. | Expérience générale
Le client n'a pas laissé de commentaire.Dustin L. | Premières impressions
The staff that I deal with was great keep up the good work.😊👍Kim M. | Expérience générale
Le client n'a pas laissé de commentaire.Dekevious M. | Online Move In
Le client n'a pas laissé de commentaire.WILLIAM Danny F. | Expérience générale
Le client n'a pas laissé de commentaire.ELI R. | Premières impressions
Very helpful and accommodatingDale I. | Premières impressions
Le client n'a pas laissé de commentaire.Madeline E. | Online Move In
I was ok with this place till when I went to my storage unit and found wood in there. I called the office and the guy who came keep saying he don't work on this side this is not his job, he works on the other side this was not his job. I felt like as if I was inconveniencing him or something. I didn't like that. Why wasn't the unit cleaned before it was rented to me? So what he did was left the wood in there , closed the door and gave me a different unit number to use. Not standard practice I'm sure.SYLVIA S. | Premières impressions
Le client n'a pas laissé de commentaire.GINA B. | Expérience générale
They are really very friendly and helpful on my behalf they were always friendly to me and help me with a lot of questions I will take them anytime for my storagemaria v. | Expérience générale
Le client n'a pas laissé de commentaire.William M. | Expérience générale
The unit was not well lit and the lot needs paving every time it rains I could not excess my unit because the storage lot would be very muddy leaving your vehicle, carpet and shoes inside and out very dirty.LLOYD H. | Expérience générale
The fuel light indicating only 50 miles remaining before empty was on when I picked up the truck. Also, I was charged $40 extra for returning the truck 16 mins late.Dustin B. | Online Move In
Le client n'a pas laissé de commentaire.Gregory H. | Expérience générale
Le client n'a pas laissé de commentaire.CHANEL B. | Expérience générale
Le client n'a pas laissé de commentaire.nathaniel g. | Expérience générale
Le client n'a pas laissé de commentaire.Brandi G. | Expérience générale
Worst experience ever for renting a storage unit . Went with a 28ft trailer inside the gate that took 30 min to get into only to find that the unit I was assigned already had a lock.after an hour someone finally came and said they didn't have any units that size and walked off. I was stuck inside the gate of the building another 30 minutes because I couldn't get out. Luckily someone that has a unit there let us out. Won't go there every again.i am still waiting on my refund but I'll give it a few more days.Kevin M. | Online Move In
Le client n'a pas laissé de commentaire.Stephanie M. | Expérience générale
Le client n'a pas laissé de commentaire.Divine P. | Expérience générale
Le client n'a pas laissé de commentaire.bobbette C. | Premières impressions
Le client n'a pas laissé de commentaire.regino m. | Premières impressions
Le client n'a pas laissé de commentaire.John C. | Expérience générale
Le client n'a pas laissé de commentaire.Garren T. | Online Move In
The overall process for truck rental was exceptional. I did everything online and even made some last min changes. It went well for pick up and drop off. The online system rented an inaccessible space, but the onsite manager quickly got us into another unit so that we could back up the 26 ft truck and unload much easier. Such great customer service!!! The only suggestion would be that the storage facility wasn't as clean and well kept as I'd expected it to be...looks older and cluttered/ in disarray.Melinda L. | Online Move In
Mavis was super helpful.CHAUNCEY J. | Expérience générale
Le client n'a pas laissé de commentaire.David C. | Online Move In
Merci.HUNTER P. | Expérience générale
Le client n'a pas laissé de commentaire.JENNIFER V. | Premières impressions
Le client n'a pas laissé de commentaire.Jacob T. | Expérience générale
ExcellentBEVERLY RENEE A. | Expérience générale
Thank you for your helpCynthia R. | Premières impressions
The payment dates and the date you pay for a storage unit is terrible they want you to pay for the next month less then a month after you get the unitDonald A. | Expérience générale
Le client n'a pas laissé de commentaire.Susan K. | Expérience générale
We have been trying to return our storage and one of the employees is very rude and unhelpful. When I let her know I couldn't get into the gate to retrieve the lock she stated I must for this current months even though we were returning the storage she the proceeded to argue about how it can't be released until payment is made and come back tomorrow when the manager has returned. The next day I missed the call from the manager and when I called back she answers the phone but denies the conversation and refuses to let me speak to the manger not only that she denies me leaving the keys with her and says I need to return the lock. She rose her voice, lied and now I have to go back up there to argue with her. I am nine months pregnant on top of all of this. You need to have employees who want to do their job.CHELICIA M. | Expérience générale
Le client n'a pas laissé de commentaire.Robert B. | Premières impressions
Le client n'a pas laissé de commentaire.Juannetta B. | Expérience générale
Staff was very nice and professionalGabrielle W. | Online Move In
Le client n'a pas laissé de commentaire.geohnita c. | Premières impressions
The whole staff is very helpful. I have to say this is the first time, I had such great service at U-Haul. Thank you all for a great moving experience!Magdalena A. | Premières impressions
The manager is very professional and helpful.igor k. | Expérience générale
Le client n'a pas laissé de commentaire.RASHEEDA D. | Expérience générale
Le client n'a pas laissé de commentaire.Deidre G. | Online Move In
I like that you can do all your registration online down to getting your key. It was great.sally b. | Online Move In
Le client n'a pas laissé de commentaire.Ebony J. | Premières impressions
Very friendly and accommodatingAMINATA T. | Premières impressions
It was a good experience all over again, and I will continue to go back again whenever I need to! Thanks !!JOE THOMAS U. | Premières impressions
Le client n'a pas laissé de commentaire.canisha J. | Expérience générale
Le client n'a pas laissé de commentaire.GINA B. | Expérience générale
Friendly and excellent service.kashonno j. | Premières impressions
Very friendly staffAMINATA T. | Expérience générale
Le client n'a pas laissé de commentaire.Susan K. | Premières impressions
Le client n'a pas laissé de commentaire.Anita J. | Expérience générale
Le client n'a pas laissé de commentaire.Rebekah S. | Expérience générale
I am a 30+ year renter of the two storage units at this site. Always had excellent service, and very pleased with units of this entire time.PHERABY N. | Expérience générale
Very thankful for easy processJuannetta B. | Premières impressions
Le client n'a pas laissé de commentaire.chamagne w. | Expérience générale
Le client n'a pas laissé de commentaire.DIANE H. | Expérience générale
I have been using you guys for some time and I have always had a pleasant experience.FELICIA C. | Premières impressions
nice friendlyAnita J. | Premières impressions
Le client n'a pas laissé de commentaire.KAYLA R. | Premières impressions
Y’all charged me even when I turned in the keysJordan P. | Expérience générale
Le client n'a pas laissé de commentaire.GimJom F. | Premières impressions
The manager Arjun is a top notch professional. One of the best if not best I have ever dealt with. Thanks for the great serviceigor k. | Expérience générale
Le client n'a pas laissé de commentaire.Antonio H. | Premières impressions
Lo recomiendo al 100 % gracias por todoMailin T. | Expérience générale
Le client n'a pas laissé de commentaire.JULIE W. | Expérience générale
I should have been told that I can pay the main UHaul company, when I can't get through to the actual site. DMDonald M. | Expérience générale
Le client n'a pas laissé de commentaire.Enrique A. | Premières impressions
Arjuna, the manager is so professional, respectful. The staff is the same way as their manager. They all go extra mile to make sure I was taken well care off. I use to go to many Uhaul location but nowadays I prefer going to that location. Good job yall!!!!!igor k. | Premières impressions
Le client n'a pas laissé de commentaire.Spencer M. | Expérience générale
Staff very friendly, helpful and efficient. Easy access clean facility and fair rates.maria g. | Premières impressions
Le client n'a pas laissé de commentaire.KENT M. | Expérience générale
Excellent customer service... Professional at its finest as the general manager of that location... Seem to be extremely knowledgeable on the move-in process...wayne t. | Premières impressions
Le client n'a pas laissé de commentaire.Anthony W. | Expérience générale
Le client n'a pas laissé de commentaire.Yoskieka W. | Expérience générale
Le client n'a pas laissé de commentaire.Pamela S. | Expérience générale
The staff was very friendly and helpful. Had a great experience renting a unit here.Christi A. | Expérience générale
Le client n'a pas laissé de commentaire.Terri B. | Premières impressions
Le client n'a pas laissé de commentaire.Ketraysha T. | Expérience générale
Clean Secure Staff availableShaquaya L. | Expérience générale
Le client n'a pas laissé de commentaire.Donna M. | Expérience générale
Le client n'a pas laissé de commentaire.carlette j. | Expérience générale
Le client n'a pas laissé de commentaire.Jose S. | Premières impressions
Le client n'a pas laissé de commentaire.kristie h. | Expérience générale
The storage unit leaked and had very poor pest control. Staff was informed about the leak but never did anything. Left my things there only because I didn't have an option to move them out until now.LISA M. | Expérience générale
Le client n'a pas laissé de commentaire.Rosalyn S. | Expérience générale
Le client n'a pas laissé de commentaire.Gary S. | Expérience générale
It one clerk that work there remember my name, She are very nice. It said alot when you remember a customer name. I don't remember her name, but I remember her smile. She a African American that love her job and customer. If she having a bad day you would never know. She have great customer service. Well the the whole crew do. That why I always go back to that location.Mary J. | Expérience générale
Le client n'a pas laissé de commentaire.SHAWN E. | Expérience générale
I was easily able to upgrade my unit after registering online. The service was friendly and helpful. I've made several trips already and everything is going great.Michelle N. | Online Move In
I am very satisfiedLong T. | Expérience générale
Anthony and his team are very helpful and patient. I STRONGLY RECCOMEND THEM TO GET A RAISE OR BONUS, LOL. THEY CAN HAVE A FULL HOUSE, AND ONE BY ONE THEY TAKE CARE IF US CUSTOMERS. 2 THUMBS FOR THEM!Louie E. | Expérience générale
The staff was extremely knowledgeable and helpful! They made the experience a breeze.michele d. | Expérience générale
Prices are steadily increasing for the units, there are other places in town that are cheaper and have wider spaces in between units that make it easier to drive through when other people are moving.Octavio C. | Expérience générale
Very nice staff- even during their busy stressful times they handled everyone with respect.Nicole W. | Expérience générale
The staff at the U-Haul office were friendly and efficient. Carmen was very professional and helped customers with a pleasant attitude. I highly recommend this U-Haul location.Diana H. | Premières impressions
Friendly staff very helpful and location convenientMaria C. | Premières impressions
The lady at U-haul was nice kind and really kind. She showed me how to do everything. Including where to turn the truck in at.Tasane H. | Premières impressions
Great Customer Service.Gregory T. | Premières impressions
My move was affordable because of the rates of my rental and storage.NICHOLAS T. | Expérience générale
Great service, the only reason I gave 4 stars instead of 5 is due to the water that leaked into my unit.Tamara S. | Expérience générale
S.O.Tarence B. | Expérience générale
Because I was uncomfortable backing the trailer into the spot they wanted the person was extremely rude and angry about my decision. There is no way I would recommend this location to anyoneWilliam B. | Réservation
S.O.Tarence B. | Réservation
Keep up the great workJonathan N. | Expérience générale
Great serviceMichael R. | Réservation
While this facility was not at fault, disappointed with UBox, started to fall apart in transit, had to be power drilled back into place, we couldn't take to our home, belongings were drilled into.William K. | Expérience générale
El area donde estaba mi estorag no avian lusesMaria R. | Expérience générale
Great and quick service with information provided for a truck and storage rentals!Manuel T. | Réservation
I was satisfied with my storageRebecca S. | Expérience générale
the black lady is rude wuldnt take my lock off sayn i got to pay again in three days so she gone wait I got another storage unit elsewhere wen i go get my things she say u owe and i just paid.Robert M. | Expérience générale
First time to use Uhaul services and I was very impressed. Merci.Silvestre G. | Expérience générale
The customer service was awesome and no complaints at all. I would definitely recommend them againandrea r. | Expérience générale