The self-checkout after-hours is definitely a benefit, but takes a masters degree (or a new generation comfortable with a smartphone) to successfully complete. I think this is the way of the future, but was a little non-intuitive and arduous to get it completed for a retired person. Any chance of simplification? Can the customer do a minor effort and have the U-Haul staff do the rest? Also, my location was under construction and it was never conveyed to me where the key drop-off box was located. I had to "go rouge" and walk over to the construction site to find the drop-off box. Highly non-customer friendly. FYI, before retirement, I used do do this stuff as a living for Dell Computer. Please take this feedback seriously. I don't normally give it, but I was impressed with the self check-out app that was created. Hats off to the folks trying to get this right.KEVIN J.
Trailer Rental & Towing in Pflugerville, TX at U-Haul Moving & Storage of Pflugerville
Pour nous contacter
Pflugerville, TX 78660
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun - Jeu : 7h am à 7h pm
- Ven : 7h am à 8h pm
- Sam : 7h am à 7h pm
- Dim : 9h am à 5h pm
- Inspection gratuite du remorquage
- Propane payable à la pompe
- Retour client 24 heures
One-Way and In-Town Local Rentals in Pflugerville, TX 78660
U-Haul compte la plus grande sélection de camions et remorques de location locaux et à sens unique dans votre région. U-Haul offre un processus de déménagement simple lorsque vous louez un camion ou une remorque, ce qui comprend : remorques fermées, remorques ouvertes, remorques pour voiture et remorques pour motocyclette. Combinez vos efforts de déménagement en louant un camion et une remorque à U-Haul dès aujourd’hui!
Services supplémentaires à cet emplacement
Nous avons la plus grande sélection de camions neufs!
Nos remorques fermées et ouvertes sont offertes à partir de 14,95 $!
Nous offrons la plus grande couverture en Amérique du Nord!
Nous expédions à l'autre bout de la ville et à l'autre bout du monde!
Nous vendons des centaines de produits qui facilitent les déménagements!
Propane service delivered straight to your door!
We have the largest selection in the industry!
Évaluations des clients
- 4 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
I was disappointed because I was charged the after hour drop off charge when I delivered the rental back to the store before 6pm.LOWELL B.
Employees were not wearing mask almost NONE of the 5 I saw at the pick up time. Also when I dropped. This is unacceptableRICARDO S.
The front desk agent Trena is very rude and unprofessional speaking to me in a way I would never allow my employees toJoann A.
I was given the wrong truck and now your charging me extra for miles I did not useDiana B.
Kind of a dump but service on the return was good.Jerry F.
Was quick and I barely had to do a thing.ERIC Y.
Todo excelenteraul B.
Check gas gauge. We found it more on emptySAMUEL W.
I really appreciated the availability and the different options. Good price tooCarlos L.
Professional and polite.Willie F.
Staff were great. I do not remember the girls name who checked me in. Adam was great when we dropped off. While I know you are trying to upsell the rental of a hand truck by having one in the truck but it takes up space when we did not need it and would rather not have had it in there especially since it can't be moved without breaking the seal.CHRISTIAN W.
nice staff willing to assist!Nathan G.
The truck share app is terrible. It kept freezing and I had to go inside and the clerk told me that it happens to everyone. When you get to the upload a picture of yourself it doesn't do anything.DAVID F.
Great service and assistance with trailer.Robert C.
Online check in still required waiting in line for 30 min and difficult to find anyone when returning vehicleKeevin M.
Truck was older, sun visor is broken on driver's side. Box of truck was not sweeped up.JEFFREY W.
Employ wearing mask on chin.DEVANAND M.
Can never this location to answer phoneRafael S.
Mobile check in and return didn't work. Couldn't recognize location, Couldn't recognize location barcode, everything had to be done manually in the office during business hours at the endCarlos V.
The staff are polite and very helpful!NOLAN P.
Dirt parking lot was a mess. Get some asphalt!Paul E.
Very accommodating staff! Overall very easy processLinda W.
The drop off went very smoothly.DAVID L.