Évaluations des clients U-Haul Moving & Storage of Piedmont Triad Airport

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de U-Haul Moving & Storage of Piedmont Triad Airport

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Brenda W. le

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I have not picked up my truck yet not until September 27

Francine Sovinee D. le

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The dolly taillight was out and the truck alignment was off.

David B. le

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All went well.

Allyson L. le

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Pricing was not as I thought it was advertised. Thought it would be 19.99. Ended up being 100.00.staff was excellent

roger m. le

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Le client n'a pas laissé de commentaire.

JAMES F. le

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Better signage it was a bit unclear where I was to drop the trailer off.

Jerry J. le

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Le client n'a pas laissé de commentaire.

Casey M. le

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This is the best Uhaul location I have ever visited. Everyone is extremely helpful. The gentleman that helped me check my trailer in after hours was super nice! I'm sure he wanted to call it a day and head home, but even being there later than normal he was totally courteous and accommodating!! Professionals all around at this location!

Mitchell K. le

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Large location with very friendly and attentive staff. Well stocked.

Antoinette W. le

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Le client n'a pas laissé de commentaire.

John T. le

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Le client n'a pas laissé de commentaire.

Lynda O. le

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Julian was a great help and went above and beyond to make sure everything was good.

Rich M. le

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Very pleased with my experience with this location for the short term storage of my belongings and rental vehicles.

Shawn N. le

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Make sure y have enough staff behind counter More friendly staff to deal with And treat everyone specially repeat customers like us better.

Nikki G. le

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Jonathon is an absolute asset to your organization! He was kind, knowledgeable, and the epitome of customer service excellence!!

Janice W. le

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Young man helped us immediately and unhooked our trailer himself and said we were good to go!!!! Good rental

Beau C. le

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Le client n'a pas laissé de commentaire.

Yvette O. le

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Le client n'a pas laissé de commentaire.

Jasmine G. le

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The associate that worked with me was very rude and make “smart” comments to me and the person I was with. I waited over 30 mins to be helped, even though I had a reservation. When others would come in the store the associate working with me would stop to help the next person before finishing with me. He got an attitude because I asked could I have a discount for the inconvenience of requesting a 10’ truck but they only had a 26’ and then when I got the truck it was dirty. It had papers and dirt from the previous user and smelled faintly of smoke. No offer to sweep the dirt out was offered. The associate also made remarks that I should be careful with the 26’ truck since I’m a female I probably couldn’t drive it.

lee j. le

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Your people were very helpful and professional. The process was smooth and quickl. Thanks

William B. le

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Le client n'a pas laissé de commentaire.

Julia W. le

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The storage is infested with roaches! I told the manager and she lied and said she had everything fumigated to only get my things from storage and it had roaches all over it. Horrible!

Alicia K. le

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Le client n'a pas laissé de commentaire.

Ronald E. le

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No idea. Location and service was excellent!

Karen G. le

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The warehouse is clearly understaffed and the computer system is either outdated or the employees don't know how to use it. It took multiple contacts to locate items, boxes showed radii to pick up but were not ready when the movers arrived. I will probably not use Uhaul in the future.

Susan R. le

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Le client n'a pas laissé de commentaire.

JANKATHERINE H. le

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I wanted to give a shout out to Jonathan. We were in the store while he handled a irate customer. He was the perfect employee, patient and unflappable under very difficult circumstances. While the customer was yelling and arguing at him he remained cool as a cucumber! Way to go Jonathan!

Mike H. le

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Unfortunately I didn't get this employee's last name, but I know his first name was Jonathon- he was excellent and very respectful and helpful. He also handled a very irate, over the top and out of control customer calmly and with respect (even though she was extremely disrespectful and rude to him and those of us in the store at the time. He should be recognized as a top notch employee, not everyone could have handled this person as well as he did.

Ayanna C. le

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Clean the cup holder area inside the cabin. It was sticky and contained crumbs.. did not want to place my keys and other belongings there. Also, after standing around waiting for 5-10 minutes, the Uhaul employee finally came from the back to assist myself and another party waiting in line behind me. He was also wearing headphones that he removed from his ears as he walked up to greet us. Otherwise, the location itself is fairly decent.

Amanda C. le

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Very helpful staff

marianne a. le

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Needs more help

Maryann A. le

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Needs more help

CAROL S. le

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Keep up the great work!

Hurley G. le

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Le client n'a pas laissé de commentaire.

MALINDA CHRISTIN J. le

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Customer service 100% facility 100% proper equipment 100%

Feagin H. le

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The storage facility was amazing...clean, safe, well lit and they even had rolling carts available to help unload. The U-Haul personnel were courteous and helpful.

Stephanie A. le

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When I went in the systems were down so had to rental of storage manually. Showed reservations on my phone however gave me a list of units that had higher price than online. Lock ordered but not avail

Dwight L. le

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Customer service superior . Thanks to Erin and Johnathan and the rest of the crew.....

Lisa B. le

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Mold on items. Hallway lights were out for most of the months I rented.

Darius C. le

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Great and professional customer service.

David C. le

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Very friendly and helpful staff!

DANIEL Z. le

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N/A

Alex K. le

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Extremely unhelpful employees--Arthur and Julian proved not only apathetic but actively unhelpful. Unable to answer basic questions like where is my ubox. I wasted hours on the phone with CS

LISA C. le

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I am awaiting a credit on my credit card bill for the final month's payment. The April payment had already been posted to my AMEX card, but a credit was to be issued.

SHONDALE C. le

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It was good

Lori M. le

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I could not have asked for a better moving and storage experience during a very stressful time in my life. Thank you to Sayge T. for the kindness and help with all my last minute changes!!!

Spenser J. le

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Great see

carl p. le

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Your delivery driver was great to work with , very helpful

kiarra b. le

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Jonathan was so nice and helpful!

Beth S. le

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U-Haul saved the day! Moving my daughter cross country couldn’t have been easier! Wonderful service that I will definitely recommend. Thanks so very much!

GLENN T. le

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I thought your service was very good but I am still waiting from Scott Bozi 8332280632 at the insurance company about my damages claim of personal property;my lawyer would like to know what you inten

annetta M. le

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Sabrina was on top of her game. Did everything possible to get my stuff out of new York and to me in Greensboro N.C. I'm in awe of her. She fought for her company as well as for me. She amazing kudos.

Francisco D. le

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My move went smoothly , thank you U-Haul!

annetta M. le

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Missing container

Hurley G. le

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Great staff to assist with your moving excellent.

RICK Y. le

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Friendly, loved the customer service

Donna S. le

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I was disappointed at check out of my unit on 8/4/18. Was promised a receipt via my email when I requested paper copy. I have yet to receive the email. jshelburne@triad.rr.com-need receipt! Thanks!

LYNN C. le

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This is the first time I have used a storage unit.

GUSTAVO P. le

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n/a

SHANIECE Lajaun W. le

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The customer care reps where very very rude and unprofessional the late fees suck. Every move month you have a auction for 1 month ! Give people a break!!

EMILY B. le

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I noticed that shen I moved out, some of my boxes appeared moist. The back paneling of a bookshelf also had this moisture problem. I also found poop on a couple of boxes (but found no culprit).