Le client n'a pas laissé de commentaire.Steve P.
Customer Reviews for U-Haul Moving & Storage of Piedmont Triad Airport
Pour nous contacter
Greensboro, NC 27410
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun - Jeu : 7h am à 7h pm
- Ven : 7h am à 8h pm
- Sam : 7h am à 7h pm
- Dim : 9h am à 5h pm
- Inspection gratuite du remorquage
- Propane payable à la pompe
- Retour client 24 heures
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Le client n'a pas laissé de commentaire.SHATIQUE B. | Premières impressions
Le client n'a pas laissé de commentaire.David A.
Le client n'a pas laissé de commentaire.Andrew A.
This is my Favorite location to do business with!!! I rent often for my business. Averte and his team are always professional. The facility is always clean as well as the property.Donechia B.
Le client n'a pas laissé de commentaire.JAMES C.
Beat location I have been to without question.James W.
Best u-haul I have ever conducted business with. Knowledgeable, helpful, efficient. I'll recommend and be back again !JAMES W.
The truck did not have hooks on the sides inside to attach straps or bungies to . Made for difficult packing and securing the load.GEORGE J.
Le client n'a pas laissé de commentaire.Snu S.
Le client n'a pas laissé de commentaire.Macario H.
Le client n'a pas laissé de commentaire.Steven L.
Le client n'a pas laissé de commentaire.MICHAEL A.
I had a great experience...not complains at all. Will recommend it 100 %.Gilberto S.
Have the equipment I order..I ordered a appliance dolly, didn't have one I have back problems so the utility puts a lot of strain on back it was a big inconvenience on meTemecika N.
Le client n'a pas laissé de commentaire.Tyshekka B.
The Greensboro location was ok except my box came 7 hours after my scheduled drop off and they picked it up a full day late with no notice on either end. The uhaul location in Milwaukee was TERRIBLE. My mover went to pick up my box at 4pm as scheduled only to be told that they won't let people pick up their boxes after 4. There was no indication of this anywhere and my mover has confirmed the day and time with them earlier that day. I had to sleep on the floor because my bed was in that pod and I planned on having it. When I called the next day to confirm the time that my mover would be coming, the people at uhaul in Milwaukee said they can't look up my order to even see if it was there and ready. Fortunately my mover was able to get it the second try.Caroline D.
Le client n'a pas laissé de commentaire.CHARLES A.
Outside of the truck was dirty. Inside was clean.Kenneth B.
Need more help during busy hours.BARRY C.
The office area is well stocked and the staff I dealt with was awesome Erin Carter the storage area needs to be cleaned and swept on a regular basis and it all the areas should be climate controlled with ac the check in and out process was excellent and the staff worked with me to adjust my reservation thank youDawone D. | Premières impressions
Le client n'a pas laissé de commentaire.ZEAD H.
Rented a motorcycle trailer for two days. Get charged 53,25 $ twice and a charge for 441,81 $ for who knows what. This for picking up a trailer and returning it to the same location. Try to return after hours and my account says no rentals. Call 800 number no one available after twenty five minutes. Give up.Dennis J.
Le client n'a pas laissé de commentaire.ALEXIS A.
The employees were pleasant however they were either understaffed or overbooked my appointment was at 9 to get towing wiring put on my car and my car was not taken to be worked on until 1020 which had me there until 1145.Paul R.
No credit offered for you week-plus delay. Charged me for 2nd month of rental because YOU were late.Stephen B.
Le client n'a pas laissé de commentaire.Alexia M.
Le client n'a pas laissé de commentaire.Steve P.
Le client n'a pas laissé de commentaire.david C.
They had to switch my trailer 3 times before there was one without a break light out. Sadly, on the fourth one I could tell she looked unsure when we tested my brake lights again and sure enough when I got to my storage room the right taillight was out! Not cool.MAIBRI N.
Your policy to require your associate to call one of my friends is ridiculously inconvenient. No one I know was answering their phone at 9 am on a Sunday. That policy will make me use another truck rental company the next time.Angela S.
Le client n'a pas laissé de commentaire.Quanasia J. | Premières impressions
Le client n'a pas laissé de commentaire.James W.
You people are corrupt! my things were packed by a professional company that was in business for over 40 yrs, Your insurance is a Scam! the adjuster is a crooked bought off thief ! You did over 3 000 worth of damage! You have the audacity to offer me a coupon, that's a slap in the face! fu you need your ass kicked ! Pure Evil Crooked company Sorry crooked shyster scamming bastards ! Didn't even offer us depreciation on any of the damages your driver caused! sorry peoplejoseph S.
Really great service. It was a very busy day but that did not compromise his service.LUCILLE M. | Premières impressions
Le client n'a pas laissé de commentaire.DOMONIQUE W. | Premières impressions
Cleanliness of the driving compartment could be improved.Michael M.
Le client n'a pas laissé de commentaire.Jennifer w. | Expérience générale
Le client n'a pas laissé de commentaire.Debra C. | Expérience générale
Young lady who checked me in was excellent. Professional, efficient, and competent in connecting trailer. Very impressed!WANDA K.
Truck was not in proper location and had a hole in the roof. Second van air conditioner not working. So third van finally left at 9:20 when was suppose to be at 8:00Lynn G.
We never used U-Box before and Sabrina was very helpful explaining to us how it worked. Sabrina was also very patient and kept us informed of all the steps involved in the process. Everyone that we were in contact with at this location was very friendly and helpful, whether we were in-person or via the telephone.Daniel L. | Expérience générale
When a customer declines insurance, don't charge them extra anyway. If we needed it, we would've said yes. My husband was asked by the manager if he wanted insurance for a 2-hour in-town rental. He said no and the manager verbally confirmed. Still, we were charged for something we declined.SAMUEL E.
I just want to say Sabrina went above and beyond by installing a hitch on my vehicle then she showed me how everything worked. Then she assisted me with renting a trailer and processed everything for me in a timely manner She has a great personality and would highly recommend her if someone needs assistanceBrenda L.
Le client n'a pas laissé de commentaire.KENNETH S.
Le client n'a pas laissé de commentaire.Kelvin B. | Expérience générale
Le client n'a pas laissé de commentaire.MATTHEW L.
Le client n'a pas laissé de commentaire.JOAN T.
The ac in the truck i rented did not work. The side view mirror were also drastically out of position.ROBERT B.
Le client n'a pas laissé de commentaire.Warren W.
Most of the employee here are friendly. I deal with this location a lot as I rent storage units for my business. However sometimes i have difficulty with a few who don't seem to know how to help with my request. Last week I simply wanted a new swipe card and both employees did not know how to program the card and I had to come back another day. As far as this visit. the employee talked so fast going through the rental agreement that she had to repeat everything twice because I didn't catch what she said. Fast talk for me is a warning sign that things could be shady.PAUL A.
Le client n'a pas laissé de commentaire.KENNETH S.
When you book online you should say how much tax is going to be. 30 dollar in tax for 190 dollar trailer is crazy. That's 16 %HENRY D.
Le client n'a pas laissé de commentaire.William S.
I was treated unreasonably on my last return. I will be calling to see about a refund for the extra day I was charged. I was there at 7:30 but left because they didn't open until 9, there was no spot to put the trailer and nobody to help me unhook it. When I returned at 9:00 I was charged for an extra day.JENNIFER R.
Le client n'a pas laissé de commentaire.Robert M.
Very nice people.Thomas W. | Premières impressions
Cost per mile is really high.Earl L.
Improve the mobile check in. There was absolutely nothing express about it.kenny P.
My experience was very good. Employee was very helpful. I will use this service again in the futureTHOMAS B.
Customer service at this location was outstanding!KRYSTAL L.
Le client n'a pas laissé de commentaire.Tyshekka B.
Le client n'a pas laissé de commentaire.Timothy M.
Le client n'a pas laissé de commentaire.CYNTHIA M.
Le client n'a pas laissé de commentaire.Angeline A.
Le client n'a pas laissé de commentaire.THOMAS A.
Le client n'a pas laissé de commentaire.Edward A.
Le client n'a pas laissé de commentaire.Bryanna M. | Expérience générale
This was a great location for my needs. The staff was great and facilities were well maintained. I have nothing but positive things to say about this location.GLENN F. | Expérience générale
The on-line check in was flaky. Otherwise, it was a great experience from start to finish.William C.
Everyone was great and very helpful!DAVID C.
Le client n'a pas laissé de commentaire.MARK W. | Expérience générale
Le client n'a pas laissé de commentaire.chinwe o. | Expérience générale
The person who received the truck was nice and very polite.NONGKRAN C.
Air Conditioning in the rental had a problem--air was cold, but wouldn't switch to blow out the correct vents.Dain M.
Van indicates news for air in the tire, they took care of it quickly. Very customer service oriented.Sabine V.
Le client n'a pas laissé de commentaire.Vicki N. | Expérience générale
Le client n'a pas laissé de commentaire.lashawnda H.
Le client n'a pas laissé de commentaire.FRANK W.
Help was friendly ,kind and fast.Robert V.
Le client n'a pas laissé de commentaire.jasmine J.
I had four different employee interactions and everyone was very friendly and willing to help to the point of coming from behind the desk to make sure I went the right way or to explain procedures, etc. GREAT crew! I'll go back again even though it's a little out from downtown.Steven L.
Le client n'a pas laissé de commentaire.TONIE V.
Le client n'a pas laissé de commentaire.ALSON G.
The young lady that helped me at this location was fantastic. She was very nice, friendly and professional. I'm sorry but I do not remember her name. Make sure you keep her on staff.Mark B.
Le client n'a pas laissé de commentaire.Steven K.
Le client n'a pas laissé de commentaire.Steve P.
Le client n'a pas laissé de commentaire.EUGENE J.
Le client n'a pas laissé de commentaire.JOHN JOSEPH W.
You should indicate you require a person to verbally verify a second contact. This could have been done the day prior or had I known I could have told the contact to wait by the phone at the time of pickup. I have never had to do this. It should be indicated in bold somewhere.CANDACE S.
The young lady working the counter was excellent. Very professional and an amazing multitasker.MATTHEW S.
2 hours over 24 hour period and was charged a full days rate for extra 2 hours. Disappointed.STEVEN B.
Le client n'a pas laissé de commentaire.BEATRIZ P.
Le client n'a pas laissé de commentaire.Blessings A. | Expérience générale
Le client n'a pas laissé de commentaire.MAX M.
Le client n'a pas laissé de commentaire.Neil S.
Le client n'a pas laissé de commentaire.John S.
Le client n'a pas laissé de commentaire.DaShawn J.
Easy and efficient!JEFF M.
The equipment was clean but the trailer had lots of damage and tires were in poor shape. U-haul needs to update trailer fleet if this is what they look like.MICHAEL A.
Don't charge random ass feesJONATHAN H.
Le client n'a pas laissé de commentaire.JOEL S.
I was helped by Jazmine Lucas. She was very professional and extremely helpful. This should be what expected by a customer service representative, but what was so impressive in this case was that Jazmine was helping several people because there were about five customers, before me. I witnessed her give excellent service to all of them. Even the customer that was directly in front of my wife and I. This customer was quite rude and a bit abusive but Jazmine was very calm and tried to find a way to satisfy the customer who refused to be agreeable to anything. To my surprise after the abuse that she had just taken, she gave me a friendly greeting and was very helpful. Please reward her for her hard work and customer service.wayne D.
Le client n'a pas laissé de commentaire.KENNETH C.
Le client n'a pas laissé de commentaire.William A.
Le client n'a pas laissé de commentaire.Jim G.
Very good staff at this location. I will co tinue to use them.William V.
Le client n'a pas laissé de commentaire.WHITNEY C.
Le client n'a pas laissé de commentaire.Michael S. | Online Move In
Le client n'a pas laissé de commentaire.DIANE S.
Le client n'a pas laissé de commentaire.NITZA R.
Le client n'a pas laissé de commentaire.KUMAR L.
The 24/7 share experience is really bad. The uhaul app is useless. It's really difficult to upload all the required photos for returning the truck. Overall experience with the technology is really disappointing.Rui Z.
Le client n'a pas laissé de commentaire.STEVEN C.
Le client n'a pas laissé de commentaire.JASMIN D.
Le client n'a pas laissé de commentaire.Nancy C.
There was a billing error and staff billed me for late fees with no notice about the error, then became very rude while attempting to resolve it. It was eventually resolved after arguing to convince them to check their own records.Christian M. | Expérience générale
I really had a tuff day and your employee Shayy was a huge help to me moving in , very friendly and professional. Made my whole day betterAndrea G. | Premières impressions
Better than expected. Loading docks are an excellent feature when moving in a lot of stuff.Brittany F. | Online Move In
They really try to work with you whenever there is an issue or you are late, etc… storage unit is easy to access and also-very clean and maintained.. i just wish i had access after hours, overall a 10/10 experience.Christian S. | Expérience générale
Le client n'a pas laissé de commentaire.Scott R. | Expérience générale
See notes on my acctLisa S. | Premières impressions
Le client n'a pas laissé de commentaire.Candace B. | Expérience générale
Le client n'a pas laissé de commentaire.Jakiah M. | Expérience générale
Le client n'a pas laissé de commentaire.ODESSA D. | Premières impressions
Le client n'a pas laissé de commentaire.Gwen S. | Premières impressions
Jasmine was super helpful and friendly.Karen O. | Premières impressions
Le client n'a pas laissé de commentaire.Augustus Z. | Premières impressions
Le client n'a pas laissé de commentaire.Ena h. | Expérience générale
Le client n'a pas laissé de commentaire.Shari B. | Expérience générale
I did not know it was second floor and there were no elevators. The unit did not have a lock in it at first. The process and communication was very easy and efficient. The dollys, carts, and carrying equipment available for free was very helpful.Caris G. | Online Move In
Took too long. Tried to charge me for my first month that was supposed to be free. Loud alarm going off for hours .. too much to listJennifer W. | Expérience générale
The alarm was going off the entire time I was getting everything set up. That took close to 45 min and it was still going off when I got done filling up my unit. Also got a nasty past due email and when I called the lady couldn't tell me why. Unnerving especially considering I verified my free month in advance. Made a reservation a couple days prior and it was nowhere to be found when I arrived. It's close and convenient but otherwise nothing good about itJennifer W. | Premières impressions
Le client n'a pas laissé de commentaire.Serina B. | Premières impressions
Le client n'a pas laissé de commentaire.Erica H. | Expérience générale
Le client n'a pas laissé de commentaire.Sierra G. | Premières impressions
Le client n'a pas laissé de commentaire.Kevin T. | Expérience générale
Le client n'a pas laissé de commentaire.Kelvin B. | Premières impressions
Everything was fine until i received a call stating that there was a leakage in the area of my unit. I do appreciate the notification though!lechelle d. | Premières impressions
Le client n'a pas laissé de commentaire.Debra C. | Premières impressions
They did not put a lock in my unit, so I asked for one.Dontrez Y. | Online Move In
My experience at this location made up for a very unfortunate experience and subpar customer service at the 911 Gate City U-haul location. Thank you, W. Friendly folks!ANIKA T. | Premières impressions
Despite reservations being confirmed on Friday and guaranteed with a credit card the unit was not availableScott R. | Premières impressions
Le client n'a pas laissé de commentaire.James W. | Expérience générale
Le client n'a pas laissé de commentaire.Angela B. | Expérience générale
Le client n'a pas laissé de commentaire.Dajae B. | Expérience générale
Le client n'a pas laissé de commentaire.Cory M. | Expérience générale
No problems. Been very helpful in many way and nice staffSherri S. | Expérience générale
Le client n'a pas laissé de commentaire.Michael B. | Expérience générale
S.O.Karlene J. | Expérience générale
Le client n'a pas laissé de commentaire.JAMES R. | Premières impressions
I want to thank Jazmine for her help and curtesy in finding me the perfect storage for my belongings.Vanessa H. | Premières impressions
Le client n'a pas laissé de commentaire.Veronica B. | Expérience générale
Reserved larger storage unit on first floor but when I showed up only 5x5 was available. I recently had back surgery and cannot carry items up and down stairs. I am highly disappointed and agitated.Cory M. | Premières impressions
Le client n'a pas laissé de commentaire.donald james o. | Expérience générale
Price could be a little cheaper on mileage, but overall great.david c. | Expérience générale
I believe when a company lacks integrity and can change policies without notifying the customer, this is not a good company and I will soon terminate my business with u-haul and I hope to never use them againSamuel S. | Premières impressions
Le client n'a pas laissé de commentaire.Angel G. | Expérience générale
Le client n'a pas laissé de commentaire.LaSonya M. | Expérience générale
Everything was fine until checkout. When I was ready to move out of the storage unit (August 17, 2020), I went to the front office to notify them. They said they just needed to do a walk through. I have receive numerous emails and statements in the mail where late fees were assessed. I have had to call 3 times to try to remind them I had already moved out. Extremely frustrating to get through to someone and then my account still wasn't fixed. Hopefully, after today's call everything was concluded.michelle f. | Expérience générale
Found water on the floor in my unit and a few items were wet because of the water.Leigh B. | Expérience générale
Le client n'a pas laissé de commentaire.deborah w. | Expérience générale
Please offer discounts for college students. Especially when there is an emergency evacuationMAURICIA W. | Expérience générale
Thanks for help with staff that assisted me during check outKyrah H. | Expérience générale
everyone was very courteous but the facilities were always full of garbage and debris dear the units, and not enforcing log in alarms kept going off were very annoying.Sandra J. | Expérience générale
U guys helped me when I thought I was not going to be able to make it. Thank you on behalf of all the college students that you have helped.tysherra H. | Expérience générale
The loading dock was in need of some cleaning as there was a lot of water along the dock which also had an awful smell do trying to maneuver the carts through the area without your items getting wet and hoping not to drop anything that would fall into the water was a bit difficult. Not sure where the water came from but it covered the soles of our shoes and it hadn't rained so not sure what was going on with that but the dock smelled like vomit. I wish the doors to get into the units were wider. It was very hard to get my furniture especially sofa and loveseat into the door of the 10' x 10' unit.donna m. | Expérience générale
My experience with Uhaul was great. They were very accommodating and my items were safe and secure for the duration of my lease.CHOCHOE E. | Expérience générale
The staff was friendly and very helpful.Bruce H. | Expérience générale
Great staff. They were very helpful.Bruce H. | Premières impressions
bathroom was clogged and unusable. ramps preferred to upper level instead of climbing stairs with heavy furnitureJudy R. | Premières impressions
Le client n'a pas laissé de commentaire.Altolvas P. | Premières impressions
Le client n'a pas laissé de commentaire.Jared G. | Premières impressions
The evening work staff didn't seem to know job. It took 2 hours to get a storage unit.Veronica B. | Premières impressions
The storage unit doesn't work. I have to have my truck turned in at 9 am. I came to put my sofa in the storage unit at 8:20 am, only to find the storage building denying my access, both with my swipe card and my access code. I was told by staff that the storage access doesn't always work, but this is of great inconvenience to me as a paying customer. I now have a large sofa in a truck and have to sit and wait. I don't want to be charged an extra day for the truck and I would like to be able to access the storage unit that I'm paying nearly 100 $a month for at my convenience.Lena B. | Premières impressions
Le client n'a pas laissé de commentaire.Amanda S. | Premières impressions
Le client n'a pas laissé de commentaire.Kim S. | Premières impressions
Had issues with using my password code to enter and exit the building. Staff at this location was very helpful with assisting me with the issue.Lagerald T. | Premières impressions
Le client n'a pas laissé de commentaire.angela b. | Premières impressions
The process of moving into a new storage unit as a student was complicated and stressful. My information was entered in wrong and trying to contact someone about the errors was difficult. When I brought up the errors the rep did not seem to care about it and just shrugged it away.Naisha d. | Premières impressions
Le client n'a pas laissé de commentaire.Fannie h. | Premières impressions
Le client n'a pas laissé de commentaire.tysherra H. | Premières impressions
I was initially working with Erin and had explained to her my frustrating situation about my move. She notated my file and Scottie the manager was very professional and took care of everything...Hi 5Tisha B. | Premières impressions
Staff is very friendly. Should have been told there was no elevator to bring stuff to second floor.Sarah D. | Premières impressions
The storage facility was amazing...clean, safe, well lit and they even had rolling carts available to help unload. The U-Haul personnel were courteous and helpful.Matt M. | Premières impressions
Great and professional customer service.Darius C. | Premières impressions
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