Customer Reviews for U-Haul Moving & Storage of Pinellas Park

969 évaluations

4015 Park Blvd   Pinellas Park, FL 33781

(727) 545-1723

Heures d'ouverture de l'établissement

  • Lun - dim : 8h am à 5h pm

Services dans cet établissement :

Pour nous contacter

(727) 545-1723

4015 Park Blvd
Pinellas Park, FL 33781

Services dans cet établissement :

Heures d'ouverture de l'établissement

  • Lun - dim : 8h am à 5h pm
  • Entreposage de bateau
  • Entreposage de VR
  • Entreposage de véhicules

Testimonials From Recent Customers

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Overall Rating:

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Évaluation :
5

Le client n'a pas laissé de commentaire.

Peter G. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jorge G.  |  Premières impressions 
Évaluation :
1

Was given a gate code to get through the gate that worked, but unit itself was locked and would not open upon arrival, with no direction or way of opening it. Not fun after driving across the state. Arrived after office hours because the U Haul truck given to me had a dead battery. Cancelled the storage space and found elsewhere to store my entire apartment belongings.

Benjarong M.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

JUAN A.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Joseph R. 
Évaluation :
1

Whoever the two girls were in the front office were rude, unhelpful, picking fights and being just down right obnoxious to me and my boyfriend. We will never return to this U-Haul location.

kelly b.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Sherlonda C.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

JORDANA E.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

JORDANA E. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Donald A.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

theresa z.  |  Expérience générale 
Évaluation :
2

No one their on Sundays

Claudia R.  |  Expérience générale 
Évaluation :
4

2-3 visits we have seen homeless folks on site. Walking around, sleeping, etc. it was a hassle getting our wireless remote deposit back. Had to get customer service involved.

Munuel F.  |  Expérience générale 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Laura W. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Brooke C.  |  Online Move In 
Évaluation :
5

Le client n'a pas laissé de commentaire.

ROBERT P.  |  Premières impressions 
Évaluation :
4

Le client n'a pas laissé de commentaire.

destiny e.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Robert F.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

John S. 
Évaluation :
5

I like the location and the staff

CJ M.  |  Premières impressions 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Robert P. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Chad G. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Lowell D. 
Évaluation :
3

Booked a 10x10, but was told that one wasnt available....this issue is booking means nothing apparently. When I booked it, it was available. Now I am paying more for a larger unit, I didnt need a larger unit. I needed a 10x10. Is it really first come first serve? So you book as many as possible knowing that that size unit may not be available when a customer shows up at the location and the appointed time? Bait and switch? Not happy that I am paying more for a larger size that I didnt need. Of course you knew I had few choices when I show up with a truck to unload.

James R.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

James D. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Wayne B.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Taryn C.  |  Premières impressions 
Évaluation :
1

OK originally me and my crew were loving the U-Haul and the help that we were receiving (at FIRST). however, when we called to extend our truck for a second day we were told that we qualified for a month of free storage as well (awesome!) so we booked the storage unit for the first floor and then the next day when we go to drop off the truck we literally cannot access our storage unit whatsoever (through the website or ANYTHING????) and there is literally no help on the grounds and no help on the phones and of course the system happened to be down everywhere that day. then, U-Haul tells us that we can return a truck the next day free of charge and they would figure out our storage issue (again, awesome!) THEN, The next day the woman on the phone is telling us that she has no records of the storage unit we booked and has to book us another one. I ask if she has one on the first floor and she says yes. THEN, we are told later on, YET AGAIN, that records of our storage unit booked cannot be found AND WE HAVE TO BOOK IT AGAIN FOR A THIRS (THIRD!!!!!) TIME but now there is no available units on the 1st floor (and we have large furniture) and we have to LUG ALL OF OUR STUFF ONTO AN ELEVATOR TO THE SECOND FLOOR AND I HAVE ASTHMA. at this point I WISH I COULD GIVE ZERO STARS. LITERALLY THEE WORST CUSTOMER SERVICE IN HISTORY. Look elsewhere for your moving needs, I don't see uhaul being around much longer if this is their deranged idea of "Customer Service" the free storage turned out to be a MIGRAINE of issues that was way more trouble than it was worth & I would've told them to shove the "free storage" option if I knew that. the only ONLY sliver of okayness was the dude at the location we dropped everything off in was able to keep his cool when me and my boyfriend were rightfully angry about this atrocious experience.

kelly b.  |  Premières impressions 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Michael B.  |  Expérience générale 
Évaluation :
5

All great

Jose G.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

loretta s.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

BIANCA D. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

PIERRE M.  |  Premières impressions 
Évaluation :
2

Customer Service was extremely poor.

ZAHRA J.  |  Premières impressions 
Évaluation :
2

I was very disappointed. I had a 10x20 storage unit reserved. When I arrived to the office, I was told there were no 10x20 available, only 10x15. Unfortunately, we were in a position where we had to take what was offered and now are struggling as to what to do with our remaining storage because another unit will put us over budget. Extremely disappointed in that. It's a nice facility but not honoring a reservation looks really bad.

Pauina P.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

CHARLES B.  |  Expérience générale 
Évaluation :
5

Unless you know the trick to getting into the driveway, it's easy to miss it.

Tim H. 
Évaluation :
5

They were very friendly oh, and went out of their way to ensure an easy transition of not only unloading this truck but as well as returning the truck. It was a very nice experience.

JEFFREY C. 
Évaluation :
5

Well the iceberg auto location after pre booking my truck two weeks in advance still didn't have equipment called your 66st n location and Peggy went out of her way to find me a van since for the third time in a row the vehicle I pre order is never there for me

James L. 
Évaluation :
3

I am giving an average on our experience mainly because of when we first arrived to UHaul Storage. We had a reservation for the unit but when we got there, no one was in the office, even though the hours posted said someone should have been there. After sitting on hold for 30 minutes, we ended up having to go to the UHaul rental place about 5 miles away to get the code and unit number for our storage. We were told that they did not have enough employees to staff the office on that Sunday. I told them if that was the case, then a sign should have been posted or I should have been contacted about it. It was quite annoying after driving with the trailer for 5 hours to find this to be the norm we were told. Merci.

Sharon C.  |  Expérience générale 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Jane H.  |  Expérience générale 
Évaluation :
5

Brittany and Rico were very helpful and went above and beyond!

Zach A.  |  Expérience générale 
Évaluation :
5

Park some of the rental vans inside the gated portion of the property. (no place for customers to park but handicap space.)

THOMAS K. 
Évaluation :
4

Our only issue seemed there wasn't anyone in the office most of the time! Other than that it was great.

Steven S.  |  Expérience générale 
Évaluation :
5

i always had god service from uhaul

joseph s.  |  Online Move In 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Lance B. 
Évaluation :
3

Collection processes surely violate fair debt collection practices. Office would call multiple times day payment was due. Not past due. even though we had a history of timely payment. Many times just hang up and not leave messages. I complained about this at one point and asked manager to call me but that person never did.

Leslie S.  |  Expérience générale 
Évaluation :
4

Had a bit of a hard time finding a taxi to get back to my new townhome 9 miles away from this drop-off location since there were no Uber drivers anywhere nearby who would come pick me up. Recommend this location find and work with a local Uber driver or private taxi company to set up some kind of an arrangement, perhaps with U-Hauls online system, so those like me who drop-off a one-way rental truck don't have to wait an hour for a ride back to their new home. Other than that inconvenience, the receptionist here (Liz) was very friendly and the drop-off experience was smooth and easy, and she sent me my closed out rental contract via e-mail within 30 minutes after checking my drop-off truck for damages (none), mileage, and fuel tank level. I was also real happy with my pick-up location service in Pinellas Park, FL 90 miles north.

Edward M. 
Évaluation :
1

Nobody was there! I was supposed to drip off my truck at 8am and I waited 15 minutes before I just left the keys. Then I got a fuel charge! WE GOT THE TRUCK EMPTY SO WE RETURNED IT THAT WAY!

James J. 
Évaluation :
4

When I arrived for my pick up the entry gate got damaged by another customer. I was having trouble with my reservation and despite the chaos outside the employees were incredibly patient with me and able to help me on my way. It was a quick pick up process and upon my return the gate repair was already completed!

HOLLY ROSE M. 
Évaluation :
2

Sucked

Claudia R.  |  Premières impressions 
Évaluation :
1

Le client n'a pas laissé de commentaire.

Iracema H.  |  Expérience générale 
Évaluation :
5

I was immediately impressed by the efficiency and helpfullness of Brittany, your employee assisting with my move in. Her reccomendations facilitated a smooth and uneventful storage experience. An extremely valuable asset to your business for people going through the stress of moving.

PETER L.  |  Premières impressions 
Évaluation :
5

Customer service was exemplary.

Tammy M. 
Évaluation :
5

The Hand Truck in the back was laying on the floor and when I went to brake it rolled hitting the back door. I rented truck to return to east coast and never opened back door. It should be tied to the wall.

Daniel G. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Deborah T. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Max B.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Robert G.  |  Expérience générale 
Évaluation :
5

n/a

Donald S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

michael J. 
Évaluation :
5

The people here have done so much for me. From moving in to checking out has been a great experience and if I need storage in the future, this is the place I would go.

Ava T.  |  Expérience générale 
Évaluation :
5

Great to work with. They have my future business.

James S.  |  Premières impressions 
Évaluation :
5

Very courteous service.

loretta s.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Phyllis B.  |  Premières impressions 
Évaluation :
5

The guy at the desk was really nice & helpful

Kiarra W.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Phyllis B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

jennifer a.  |  Premières impressions 
Évaluation :
5

I can't think of a think of a thing. Home delivery and pickup came to mind but with the location so near, it's certainly not important.

Darryl S. 
Évaluation :
5

Las atenciones muy amables y sastifactoria y el ajente que nos atendio muy profecional, estoy muy sastifecho 👍👍 🌟🌟🌟🌟🌟

Joel Q.  |  Premières impressions 
Évaluation :
5

Great people at this location. Clean unit with easy access. Je les recommanderais à n'importe qui.

BRENDA B.  |  Expérience générale 
Évaluation :
5

Both pick up site and return site were very nice and helpful. Pleasant experience!

Steve E. 
Évaluation :
3

The girl who checked out the vehicle to us was very nice and professional, but the guy who checked the van back in was a rude, the if. Not only did he try to rip us off, he was rude and hateful. He told me I owed 98,00 $ and change. When I questioned the bill, he squwaked and became meaner. He snapped at me requesting my last name while checking his computer. How could he quote me the original price without my name. The discussion got worse once I challenged him, he even through the girl who checked us in, under the bus. When I told him what the girl said to me upon checking the vehicle out, he told me that she must have been being nice. What does that mean, that she is usually mean and unprofessional like him? Not only did this jerk try to rip me off charging me 98 dollars rather than the 68 that I owed, he ruined my mood first thing in the morning. I was his first customer of the day. I feel sorry for anyone who had the misfortune of encountering this guy after me. I will never go back to this store/location, ever! You are only as good as your employees

Jimari H. 
Évaluation :
3

Contactless pickup was not working due to the UHaul website going down briefly, but since the office was closed I was not able to get immediate help. I also had things missing from my order, but had no issue in refunding them once I returned and the office was reopened.

Holly Rose M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Bradey B. 
Évaluation :
4

Final price was 3x what was expected. Over pricing should be better explained to seniors.

Mary Ellen D. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Elanie d.  |  Premières impressions 
Évaluation :
5

Thanks I will recommend to families and friends and colleagues

maxine c.  |  Expérience générale 
Évaluation :
5

The clerk did not follow instruction I have collission and c card ins instead and I got charged 10,00 $ cdw I expect a credit I rent twice A month from locations around park blvd

Hector V. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Robert S. 
Évaluation :
3

Local Pinellas Park people were great! I had issues with trying to cancel my space via telephone. On Thursday 12/24/20 I spoke to a girl (did not get her name) and canceled of space as we no longer needed it. She was helpful and said that the space was canceled and we did not need to do anything else. Unfortunately on 12/27/20 I got a charge for the upcoming month on my CC as it was setup on autopay. I called on 12/27/20 and spoke to a very rude lady who said we could not cancel over the phone and had to do this in person. She was nasty and we hung up on her! I did get everything taken care of in person with Richard (local Pinellas Park) and he was great! Your telephone service needs help as this was not a good experience at all.

Keith H.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Gregory G. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Berton C. 
Évaluation :
4

Price was twice the cost of all the ones around them.

De wayne B.  |  Expérience générale 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Edward B.  |  Premières impressions 
Évaluation :
5

The staff was professional courteous and very helpful. I got a unit the day I requested one it was easy access and very clean. I'm grateful for the service and for the dependable care my belongings and my storage needs received. I highly recommend the storage facility.

Phyllis H.  |  Expérience générale 
Évaluation :
5

Thanks for your help

Edward B. 
Évaluation :
5

Richard assisted me with the whole process. Appreciated his help greatly!!

Jaime T. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

NICHOLAS C. 
Évaluation :
3

The truck was in poor physical condition and poor mechanical condition. Drove poorly and battery light was on. When I returned the truck the person there informed me it was scheduled to go out for maintenance that day.

Candice S. 
Évaluation :
5

Brittany was most helpful!

Stephen C. 
Évaluation :
3

The self check in needs to be faster! The lady kept giving me problems with my check in and it took almost 30 mins just to check in, it would've took less time to actually see a person and get checked in rather than use my phone

james R. 
Évaluation :
4

No comment

Jose G.  |  Premières impressions 
Évaluation :
5

Why is it not 24 hour access? Especially with the pandemic and all

Kaleb L.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

SUSAN B.  |  Expérience générale 
Évaluation :
5

Richard was very helpful making in my moving and storage process better. Thanks Richard!!

BRENDA B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Diana B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Mirsad M. 
Évaluation :
4

Excellent service à la clientèle. Very efficient and friendly . Truck signals and electrical was shorting out causing hazard while in traffic .

Justin L. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Ruth F. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Mary F. 
Évaluation :
2

No one was at the site when we were scheduled to pick up the vehicle. Called the 800 # at the site and put on hold for about 20 minutes. Had to leave without the vehicle and return later when someone was there. It was definitely an inconvenience for us.

Kathryn B. 
Évaluation :
2

I was told at arrival truck was double booked. Had to wait 45 minutes for truck that was dropped off to be given to me. Per oderea dolly and there were none available. Large piece of gass was broken in back of truck from prior renter that I cleaned up. Dropped off truck and internet was down. I still have not been credited my deposit.

Lisa S. 
Évaluation :
1

The gentleman running the show was short and condescending. Also put a dent in the back of my truck attaching the uhual. NEVER APOLOGIZED. And did not offer any restitution for the dent. Poor service. Second time having a horrible experience in the pinellas county area!

Kristyn L. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

David H. 
Évaluation :
5

The staff went above and beyond to help make my moving experience the best it could be. I wish tjere was a 10 star rating!!!

april w.  |  Premières impressions 
Évaluation :
5

Delightful and helpful staff. Highly.reccomend

april W. 
Évaluation :
5

Best location. Very helpful staff

Jesus G. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jennifer F.  |  Premières impressions 
Évaluation :
5

Richard was super helpful which allowed me to get my furniture from store.

Donna H. 
Évaluation :
5

Great place to use for storage

sonia c.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

john d.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Joseph G. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Holly M.  |  Online Move In 
Évaluation :
4

It's annoying that the mats and dolly take up space in the truck when we did not request them.

Todd G. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Richard S.  |  Expérience générale 
Évaluation :
3

The facility is convenient access to my home. However when I scheduled my climate controlled unit I was unaware of it's location on second floor, my disability inhibitors my ability to be able to accept that location. I went to the management to change the location and was made to feel as a burden. I accepted the disposition of the employee and rented a floor unit with climate control, asked if this unit would be put on auto pay, I was assured that it was indeed on auto pay. Fast forward to a month later, I get three emails reminding me of my rent on two units, however I have one unit. I call the Uhaul rental but get the hotline, the lady assured me it would be taken care of but unfortunately days later, after oral surgery I might add, I'm called to pay for two units. I attempt to explain the situation yet again, the lady is absolutely helpful and pleasant I was able to pay for one unit and was assured the extra unit will be discontinued. I think if the employee that first dealt with me would have done his job efficiently the enormous situation of conflict and extra stress. Then I wake up with two emails that each unit has been paid for, thank you. That is why I have given the rating I have. Regina Herrick

Regina H.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Sean B.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

David R. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Melissa G. 
Évaluation :
5

Loved my experience here! Highly recommend

Annamarie M.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

DIANE P.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jill B. 
Évaluation :
5

We are very pleased with our first time ever using storage. Very clean and convientent. friendly staff. very well lit.

James D.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jesus G. 
Évaluation :
2

Not a clean facility and Bad communication skills with management.

brenda u.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Marlene C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

kenneth C. 
Évaluation :
5

I have tried to look for the URL to complete survey for free remote and absolutely unable to do so.

Regina H.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

TANYA M.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Matthew M. 
Évaluation :
5

I had an overall pleasant experience with U-Box during my cross-country move. Initial loading and final unloading for a single box were great. Unfortunately, my U-Box arrived 10 days late due to a box mix-up, but I was well-compensated for the long delay, which I thought was very fair. I would recommend their services.

Zachary Z. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Michael B.  |  Expérience générale 
Évaluation :
3

The woman who did the transaction was abrupt and sharp, almost rude. She was not wearing a mask and sneezed on my credit card and drivers license. She never smiled or made me feel as though I mattered as a customer. She needs to learn some people skills, patience and politeness. She should not be dealing with customers. She is giving your business a bad name. My positive review is mostly based on my experience as a storage customer.

Barbara P. 
Évaluation :
5

Richard is top notch. He is very professional without being difficult. His communication style is clear and precise. Good salesman, great representative.

Gerald S.  |  Expérience générale 
Évaluation :
5

The young lady that did my paperwork was very courteous & helpful.

robyn k.  |  Premières impressions 
Évaluation :
5

Nothing, it was all good.

Thomas M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

THOMAS F.  |  Premières impressions 
Évaluation :
5

You were awesome, Paul was so helpful I even got a month storage for free. Keep doing what you are doing, awesome job😊😊

Diane F. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Somienne B. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Christopher R. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Elga C.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Elizabeth D. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Katherine T. 
Évaluation :
4

Asks for far too much PII. I'd rather they use a credit checking service to screen customers rather than collect and hold 3 phone numbers and alternate contact information.

Wei H.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Roy S. 
Évaluation :
4

The unit we were in ended up leaking from the ceiling during rain. It was a 10x10 drive up unit. U-haul had roofers come out to fix it within a week. A few weeks later during rain we came back out to check but unfortunately it was still leaking. U-haul gave us an indoor unit at no charge to put some of our stuff in to keep it clear of the leak and we put a trash can in to catch any water before it was fixed again. They also didn't charge us for a month of storage. During this process the staff was VERY apologetic and accommodating. They don't have control of roofs or rain so I think they did a great job to help us as much as they could.

MAJA L.  |  Expérience générale 
Évaluation :
5

Richard and Dan were very professional and helpful throughout our return process of equipment and moving into the new storage facility upon arrival from Texas.

gene m.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

David H. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

annette P. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

JOAN P. 
Évaluation :
5

Great experience & will definitely recommend!

bonnie c.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Don H. 
Évaluation :
3

Lot too small. Angila was super sweet and super helpful!

Courtney D. 
Évaluation :
5

I DEFINITELY will recommend this location for U-haul rental...

Cherish W. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Richard R.  |  Expérience générale 
Évaluation :
5

Paul was great to work with. However, the booking agent referred me to the wrong location. There was one, with availability, much closer to my house.

VANESSA M. 
Évaluation :
5

Alice was friendly, efficient and has a great personally. Definitely keep her around or give her a promotion!

Jeffrey H. 
Évaluation :
5

This was so much easier than in the past. I would definitely recommend to others.

Tonya D.  |  Online Move In 
Évaluation :
5

Self service system could be a bit more efficient, but otherwise fine. The Pinellas Park location was well maintained and very friendly staff

Eric C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Charlotte T. 
Évaluation :
5

I have nothing but good comments for this U-Haul rental store. They worked with me while I was in a rehab center due to a stroke. They allowed my daughter, her friend and my ex-fiance to pick up the truck even though I wasn't there to give them my credit card for payment(they did it over the phone). The rental agents were very nice and thoughtful and the rental prices were very reasonable. I would recommend them to anybody.

Dean L. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

HOLLY B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Keisha C.  |  Premières impressions 
Évaluation :
1

I rented a truck to move my family. When I returned the truck. U-haul made a mistake and process 500,00 $ from my account. I call them right away about this they said don't worry it's only pending they won't process the charge. Well they were wrong it went thought. Now I have to wait 5 business days to receive my money back..

Allison G. 
Évaluation :
5

I tried your online checkin and checkout. Unfortunately both were cumbersome intrusive without notification that the need to call alternate contacts was required. And responsiveness of the process was terrible. As well when returning the truck I had to complete the process on your employees device. As mine would not complete the process took almost 2 hrs. I will never use the online system again.

John D. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

anita D. 
Évaluation :
4

Its all good.

ANDREW G.  |  Expérience générale 
Évaluation :
3

Le client n'a pas laissé de commentaire.

GREGORY R.  |  Expérience générale 
Évaluation :
5

Office staff very friendly & Helpful.Clean well maintained units & grounds. Plenty of flat bed carts to help move personal items

Kerri B.  |  Premières impressions 
Évaluation :
5

We are very satisfied with all service providers, everything was as we asked for, on time and location chooser! Thanks uhaul staff.

aldijana R. 
Évaluation :
4

My only complaint is a Uhaul Rep called me the day before pick up and asked if I would take a 20' truck upgrade at no additional cost for 29,95 $ instead of 17' truck that I had booked. I stated YES. When I went to location to pick up truck the next day the associate ended up charging me 39,95 $ for 20' truck and didn't honor the upgrade for the same price of 29,95 $ that I was told by Uhaul Rep the day before. Maybe better notes need to be left on account when upgrades are done for no additional cost. I didn't realize the additional charge until the day I brought truck back & they charged my credit card the extra 10,00 $

Sandra H. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Vicki H.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Courtney H. 
Évaluation :
5

Andrea was most kind

Luke P.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Viacheslav R. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

MIREILLE L.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

MIREILLE L. 
Évaluation :
5

Service clerk was friendly he was efficient & knowledgeable

Ferando G. 
Évaluation :
5

Staff is super friendly, storage is very nice, great rates, would recommend to anyone!

Kyler L. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Angie L. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Krystal R.  |  Expérience générale 
Évaluation :
4

My experience was as good as I could of hope for.

James B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jose N. 
Évaluation :
5

I returned my 15' truck with no issues. Shalonda was great to work with. I have used this same location for a different time and was just as happy.

TRACY H. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

timothy H. 
Évaluation :
5

Very satisfied

John P.  |  Expérience générale 
Évaluation :
5

The lady at this store was very nice and knowledgeable. Was in and out, with out a reservation!!! Merci.

Darrell L.  |  Premières impressions 
Évaluation :
1

I was told false information multiple times and was charged after told I wasn't going to be . This makes me not want to associate myself with uhaul anymore I have never had a problem Before.

emily r.  |  Premières impressions 
Évaluation :
5

Everything was great. Very friendly people.

Larry V. 
Évaluation :
5

Merci

nancy A. 
Évaluation :
5

I would use this business again.

Murray L.  |  Expérience générale 
Évaluation :
5

Great service. Always a nice smile and courteous attitude. Clean place. Would definitely use again.

sonia c.  |  Expérience générale 
Évaluation :
5

I am very happy that I chose this facility to store my things. The personell were great and the location is very convenient. It always felt safe to visit and the facilities were clean.

Mikael B.  |  Expérience générale 
Évaluation :
5

Helpful and pleasant service

jennifer J.  |  Premières impressions 
Évaluation :
5

Clean, well managed and convenient.

Douglas L.  |  Expérience générale 
Évaluation :
5

Great experience no issues, everyone very friendly & efficient

miranda a.  |  Premières impressions 
Évaluation :
5

Excellent

REDA C.  |  Expérience générale 
Évaluation :
5

Great service and friendly customer care.

Sabitrie H.  |  Premières impressions 
Évaluation :
5

Angela is great! Very professional and personable.

Wade D.  |  Expérience générale 
Évaluation :
5

Great job

Tony D.  |  Premières impressions 
Évaluation :
5

Nice

Yolanda V.  |  Expérience générale 
Évaluation :
5

GOOD STORAGE EXPERIENCE.

CHARLES h.  |  Expérience générale 
Évaluation :
5

Excellent

Charles F.  |  Expérience générale 
Évaluation :
5

Very helpful and polite staff!

RANDALL W.  |  Premières impressions 
Évaluation :
5

Anita was extremely personable and went above & beyond to make my experience good.

Wade D.  |  Premières impressions 
Évaluation :
5

Paul was very helpful, the unit was easily accessible, and a large size.

Jennifer G.  |  Premières impressions 
Évaluation :
5

Professional staff convenient location secure and clean

james h.  |  Expérience générale 
Évaluation :
5

Nice place and the staff was always helpful 😊

Nicole C.  |  Expérience générale 
Évaluation :
5

Good Job guys!!!

Carlos L.  |  Expérience générale 
Évaluation :
4

I recommended this to my friend and she got one.

Regina G.  |  Expérience générale 
Évaluation :
5

We were very pleased with site and service

Teri W.  |  Expérience générale 
Évaluation :
5

Excellent service!!! 100 stars

Jenny P.  |  Expérience générale 
Évaluation :
5

Nice place

Alexis D.  |  Expérience générale 
Évaluation :
5

Paul and his team at the Pinellas Park UHaul are absolutely the best. We stored our personal items here for a year and were treated with professionalism with that touch of being family. Merci.

Robert S.  |  Expérience générale 
Évaluation :
5

Very friendly and helpful

venicnt d.  |  Expérience générale 
Évaluation :
5

Thank-you

Aline B.  |  Expérience générale 
Évaluation :
5

Friendly service and helpful staff

Kathleen P.  |  Expérience générale 
Évaluation :
5

The best! Paul is very professional and informative. Angie in the office is always willing to go out of her way to be helpful. I never had any issues with bugs etc as their cleaner Diane is amazing!

JILL Y.  |  Expérience générale 
Évaluation :
4

I was there for almost 20 years and each manager was cordial and helpful. I appreciate the service and will always recommend you to my friends.

CAROLYN B.  |  Expérience générale 
Évaluation :
1

Unit was locked when I got there with movers and furniture. Could see someone in office but shes yelling at me "we're closed" she was very rude and took her time getting me in.

jayne b.  |  Premières impressions 
Évaluation :
5

Experience was good.

Rafael N.  |  Expérience générale 
Évaluation :
5

Très bien

PATRICIA N.  |  Premières impressions 
Évaluation :
5

Dan is vey professional and knowledgeable. Great personality!

Tracy A.  |  Premières impressions 
Évaluation :
4

Even with the construction going on they were very helpful and still easy access to your storage unit. I also like the way it's gated all the way around

William W.  |  Premières impressions 
Évaluation :
5

Aucun

BRITTANY X.  |  Expérience générale 
Évaluation :
5

Very satisfied

linda m.  |  Expérience générale 
Évaluation :
5

I was treated with respect and kindness. They had everything I needed for boxes, wrapping paper, and tape in stock and a very fair price. I never knew how much Uhaul had to offer until now.

Doug M.  |  Premières impressions 
Évaluation :
5

Very nice people

MICHAEL P.  |  Expérience générale 
Évaluation :
4

Had no problems

ector r.  |  Premières impressions 
Évaluation :
5

I Forget the girls name, but she was very helpful with this size I would need, and also to send me to wear to rent a truck. Also, I had to change the date of moving in and she did it with no problem.

Janet K.  |  Premières impressions 
Évaluation :
5

Highly recommended for this Uhaul storage, been using here for over 5 years, clean facilities, friendly employees n customer services, reasonable prices. Thank you Uhaul I'll go back using in future.

EMIN L.  |  Expérience générale 
Évaluation :
5

Paul the manager of the storage facility is an excellent customer service expert very friendly and professional and made my experience very easy and enjoyable I thank him for everything. jerry

Gerard C.  |  Premières impressions 
Évaluation :
5

Always great friendly service

william r.  |  Expérience générale 
Évaluation :
5

Nothing more then satisfied doing business with Uhaul, I've been using there storage since 2013 until now..thank you Uhaul..👍🏼

EMIN L.  |  Expérience générale 
Évaluation :
5

Wonderful place. Manager great. Been here two different times. Wouldn't think of going ano other place Lyla Ridley

lyla R.  |  Expérience générale 
Évaluation :
5

Best experience ever. From the very start until the last day. Paul is the man.

Sandra J.  |  Expérience générale 
Évaluation :
5

Very well indeed! All services were very grateful. Thank you sincerely!

ronald p.  |  Expérience générale 
Évaluation :
5

The staff was always very helpful and professional in the two years that I rented the storage unit.

denise M.  |  Expérience générale 
Évaluation :
3

The manager was excellent. Nothing wrong with the facility. The reason why I would not recommend the facility and rate it " average " is simple: The increase in price 4x while I had the unit.

NILES H.  |  Expérience générale 
Évaluation :
5

Very very helpful & friendly

Melanie H.  |  Expérience générale 
Évaluation :
4

Our storage was short but the employees were nice and very helpful. I was surprised that the facility was not totally fenced in.

WAYNE A.  |  Expérience générale 
Évaluation :
5

Excellent service.

Traci Samuel C.  |  Expérience générale 
Évaluation :
5

Merci!

JAMES T.  |  Expérience générale 
Non reviews have been submitted for this location.

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