The staff was very nice and helpful and I appreciate it
Philip B | Overall ExperienceSelf Storage Units in Pinellas Park, FL, 33781
U-Haul Moving & Storage de Pinellas Park
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Great staff and extremely helpful and I would definitely do business here always and forever.
Kevin W | Overall ExperienceThe manager is totally incompetent to manage this business Her Mom and niece are amazingly nice and polite But her mother speaks before checking the notes on the account and quickly calls her daughter(,the manager) and puts her on speaker. The conversation quickly turns combative on the managers responses and very difficult to negotiate The facility DOES NOT HAVE AN ELEVATOR, which makes it extremely difficult to manuver on 2cd floor No moving carts were ever offered, the 10X10 UNIT HAD MO LIGHT AND IT HAD A RAT TRAP, SO THAT REALLY GAVE ME REASON TO TO NOT THINK MY VALUABLES WOULD BE SAFE. TOTAL DISASTER AT THIS LOCATION. THE DAY I MOVED OUT IT WAS VERY EXPENSIVE TO HIRE PERSONNEL TO REMOVE MY BELONGINGS TO FIRST FLOOR AND ON TO TRUCK I DID NOTICE THAT THE HALLS HAD BEEN CLEANED UP AND POLISHED WHICH WAS NOT THE CASE WHEN I MOVED IN. THE ONLY THING THAT WAS REDEEMABLE REGARDING THIS LOCATION EAS THE FACT THAT UPPER MANAGEMENT HELPED ME !!!
elsa e | Overall ExperienceExcellent customer experience. U-Haul is my go to now for all transport and storage needs. Keep doing what you’re doing.
Paul M | First ImpressionsThey harass you before rent is due the day it's due sand every day thereafter phone text email and god what they must waste in postage sending letters to anyone listed as emergency contact it's beyond crazy but knowing this I ignore them for the most part but they should really blow out and sweep out these units better as this last one I had to go get my own blower to clean out all the leaves and dirt
Kimberly G | Online Move InEbony the GM was great. Everyone else acted like I was a burden on their time
ANTHONY G | Overall ExperienceAgent at desk was abrupt and in a hurry to clock out and go home. I will be finding an alternate storage with an another company. In the end my storage unit is to small and overpriced to other storage in the area.
Zaida B | Overall ExperienceThe parking lot for this location is small. I had a trailer and believe if someone was trying to come in while I was parking there would have been issues with the car getting In enough to cause traffic issues
COLLIN T | First ImpressionsThis was an easy process. The wonderful lady at the front desk explained how the gate works, and I followed her back to view the unit. Super friendly and courteous, clean unit. Overall very happy.
Jonathan W | Online Move InStorage facility staff very friendly and very helpful peaceful environment
LEROY G | First ImpressionsIt's not my first time using Uhaul, and it won't be my last. I've always found them helpful, convenient, and reasonably priced. In this area they're the BEST price!
June S | Overall ExperienceThe staff Nov 11, 2024 was very attentive, respectful, and knowledgeable. She was very thorough.
PEDRO T | First ImpressionsThe folks at the service desk who handled paperwork were PHENOMENAL to work with during a very stressful and chaotic period a couple days after Hurricane Helene 9/26/24. Amazingly patient, friendly, and efficient considering the crush of people needing units urgently and the shortage of supply. They deserve an award for their attitudes, truly just nice caring people
Michael H | Overall ExperienceHard to comment positively when I booked a reservation in advance paid for the reservation in advance selected the unit in advance and was called days later, after i had loaded a truck to come move my stuff in, UHaul called as i was in route Tuesday 11/5 to cancel the unit/reservation. Unacceptable
Terri M | Overall ExperienceI have never felt so blessed. I got a call for the last unit. I’ve been looking for one for weeks. All the people you have working for you are gems. Especially Ms. Clark. The only thing is the rent was higher than expected.
CHERYL S | First ImpressionsVery helpful and would go back if I needed storage again
Heidi W | Overall ExperienceThe general manager, charged my card twice a day everyday while we were executed for a cat 5 hurricane to a tune of 910$ in overdraft fees. She was rude every time we spoke to her, she even charge my card after we cleaned the unit out and paid the balance she is a bad face for your business. We have had a unit acrossed town for 3 years and never had 1 single problem ever. They didn't have the size unit we needed is the only reason we went to this facility, to put it plainly my husband would not let me go there alone in day light.
ELIZABETH D | Overall ExperienceI would definitely recommend this location. And I would use it myself if needed again.
Suzanne M | Overall ExperienceI am thankful I was able to secure a storage unit for the aftermath of Hurricane Helene and Hurricane Milton. Grateful to the Lord for U-Haul Storage.
Denise F | First Impressions