Évaluations des clients U-Haul Moving & Storage of Plano Allen

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de U-Haul Moving & Storage of Plano Allen

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eddie c. le

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Fantastic experience at this Plano facility. Very accommodating with my situation. Greatly appreciated!

Eric C. le

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Dealt with both of the owners who were professional, friendly, and easy to deal with on this transaction. But the 17 foot truck was too old and a terrible drive. The windshield was filthy and had to stop to clean it myself. Big difference between the U-Haul experience and renting a similar size vehicle from Home Depot.

nora b. le

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Pleasant experience dealing with staffs there. Thanks.

Reyna P. le

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Le client n'a pas laissé de commentaire.

James M. le

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Very friendly and helpful staff.

rush N. le

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Le client n'a pas laissé de commentaire.

Priscilla T. le

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Le client n'a pas laissé de commentaire.

Paul N. le

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The definition of customer loyalty is when you stop shopping. You always go back to the same place. The service and friendliness we received here will make us loyal customers at this location .Thanks

Lyle C. le

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Excellent service from start to finish. The owners Scott and Michelle were so friendly, helpful, and accommodating. Their employee Brianna was very helpful, identifying the best places to get fuel.

George E. le

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Le client n'a pas laissé de commentaire.

Stevie P. le

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Le client n'a pas laissé de commentaire.

Stephen W. le

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Le client n'a pas laissé de commentaire.

Jet E. le

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The attendant was beyond helpful and knowledgeable.

Beth S. le

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We have used this location many times for trucks, storage and moving supplies and always had fabulous service! We would highly recommend them!

Greg T. le

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The two gentlemen working this morning were awesome! I did not get their names , but I am especially appreciative of the one gentleman who found my credit card that fell out of my pocket and came to the parking lot to give it to me. These two guys had wonderful positive attitudes and were excellent in how they served the customer!

Robert I. le

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Le client n'a pas laissé de commentaire.

Halie C. le

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Systems slow, everything is manual, clueless employees. Very unorganized, went to return a dolly and was asked to wait while they helped customers infront of me which was fine but once I waited 15 minutes the guy at the desk told me I was good to go, and didn’t even need to sign anything.. so I don’t know why I was being told to wait? Avoid this location.

Robert P. le

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Brakes seemed to not function as well as I would have hoped, but easy enough otherwise.

Akheel S. le

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Le client n'a pas laissé de commentaire.

SALAH H. le

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Le client n'a pas laissé de commentaire.

Kristen C. le

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They all were very personable and professional, explaining everything in detail. Michelle in particular couldn’t do enough to ease my mind about the u haul experience! Definitely would recommend this location to anyone and can’t say anything to improve their service!

eddie C. le

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The check-in procedure is not clear. The site kept sending me in circles. I still don't know if I got checked-in or not.

Cereece C. le

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Le client n'a pas laissé de commentaire.

Alejandro H. le

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Well run establishment.

Rodolfo G. le

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Le client n'a pas laissé de commentaire.

eddie C. le

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Perfect...

Dorothy R. le

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Le client n'a pas laissé de commentaire.

eddie c. le

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Michelle was very helpful setting up my storage unit and provided useful info at check-in. Would definitely recommend using this location. U-Haul Moving & Storage of Plano Allen

James M. le

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Na

Samantha P. le

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Le client n'a pas laissé de commentaire.

Marnie M. le

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Nothing! Wonderful customer service!! I will not go anywhere else, Alma & Parker, always here

Theresa C. le

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I tried the mobile way to check in and pick up equipment. I like it!

danielle M. le

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Le client n'a pas laissé de commentaire.

Geraldine G. le

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Great place

Emelia D. le

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Le client n'a pas laissé de commentaire.

Shay S. le

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Le client n'a pas laissé de commentaire.

Scott M. le

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Uhaul rep said fuel gauge would likely show more once I started it, so he assumed more than was actually in the tank (vs just starting the engine) but also the gauge/s aren't perfect so it's never going to be exact. The only other rather important point; the brakes were much softer than they should be. Ah, the steering was loose (ie too much play) But overall, great experience from sales rep at location since the app wasn't working for me - he was very efficient, and didn't take long at all. Much appreciated!

Karla G. le

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Great customer service!

Luis C. le

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This location was amazing. Working with Gay the rep at this location was beyond amazing. Don't loose him because he makes me want to come back but the app needs work. I could not check back in after I was done and when I was picking up the truck it required things that should have been done before like pictures of myself and being able to reach my contact. This app needs some serious work because I almost said no to this.

nicole h. le

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My experience was quick and easy. Everyone answered my questions and I felt that the entire staff was kind and efficient. I would recommend this establishment to anyone.

Nicholas M. le

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On the app, make sure it tells you to take photos BEFORE you turn the keys into the key drop.

Dennis M. le

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Le client n'a pas laissé de commentaire.

Bill B. le

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Gordon was very professional and got my order processed very quickly. Pleasure to work with. Good Job

John S. le

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Warmer than expected for climate controlled 80 degrees, everything else was great.

Gregory M. le

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Excellent

Alejandro H. le

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Excellent service at this location. Very detailed explanation of how the everything works and Uhaul’s processes are fully explained.

Todd G. le

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Very nice friendly service. Only upgrade I’d recommend is to place a Keurig in the office for caffeine deficient customers.

Christina T. le

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Rep was polite and took time to explain the process

Martin F. le

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Nicely maintained. Easily accessible. Manager worked with me to find the best unit.

Ivette F. le

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Great service, nice helpful people and nice curtious manager.

Terreca F. le

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Much nicer than most places I have used. Always professional. They do it right

George C. le

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Staff is outstanding

Dera E. le

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I ran in to drop off my moving van, already late to work. Michelle offered to take care of everything and email me the receipt. Sure enough the email came through with everything handled perfectly!

PERFORMANCE S. le

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Over ten years using their storage and no complaints. Good location and easy to use.

KINNON M. le

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Great service and location. Only left because I moved out of the area.

patrick r. le

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Keep up good work!

CARLOS V. le

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Only inconvenience is no direct access. Attention from the manager was good and the reception of the truck fast and efficient.

April H. le

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Every one was helpful and nice thanks

John R. le

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Very helpful people.

Joe d. le

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New management didn’t know what they were doing .big confusion Getting my new storage unit was Big fiasco glad that’s over with.

James M. le

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Clean, secure and conveniently located.

debrorah m. le

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Do not pro rate rent ! Bad ! Only use storage 10 days and must pay full month !

Heather C. le

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Facility was clean, access was fine. Reservations and confirmation process needs add’l clarification and instructions. I could never get the actual facility by phone, only a nat’l center.

Cory D. le

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Great customer service.

kathlyn o. le

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Very neat and clean

RICHARD R. le

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office staff was always very helpful and friendly