Le client n'a pas laissé de commentaire.AMANDA S.
Customer Reviews for U-Haul Moving & Storage of Portsmouth
Pour nous contacter
Portsmouth, NH 03801
(@ Traffic Circle)
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun - Jeu : 7h am à 7h pm
- Ven : 7h am à 8h pm
- Sam : 7h am à 7h pm
- Dim : 9h am à 5h pm
- Inspection gratuite du remorquage
- Propane payable à la pompe
- Retour client 24 heures
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Le client n'a pas laissé de commentaire.RICKY S.
All was ðŸ‘ greatAnna B.
Customer service at pick up was excellent. At drop off it was poor. The poor attitude & rude treatment was unacceptable. Luckily it was only to check on return. Rude people in customer service are a headache.Edward K.
So easy to reserve and great customer serviceSusan P.
Please use the link to our text messages to authenticate for after hour returns. I set up an account in advance, but in that harried time trying to return I couldn't remember what ID/password I used. But it occurred to me that you don't need that tech in the way, because the order is associated with the link you send in the text. So consider just ditching the login for returns and use the link for returns to reduce hassles. Hackers have much better targets than truck return links ... ;) Thanks for the use of the truck!Kimberley L.
Vehicle has never been clean, people aren't giving right information for pricing when reserving then use it and charged higher amount. Extremely disappointed. Workers more interested in personal conversations between themselves then helping customers. Poorly run. Will not use againRobin F.
Le client n'a pas laissé de commentaire.William N.
Staff were outstanding..very courteousClifford B.
This is the best run UHaul location I've dealt with in my fifty years of renting trucks and trailers. Ryan keeps everything running smoothly and efficiently despite an ever changing cast of employees.Thomas M.
Le client n'a pas laissé de commentaire.Nancy C.
Ryan and the whole team were excellent. A pleasure doing business with them. Je les recommanderais sans hésiter. They were wonderful!Joyce B.
Ryan was excellent -fantastic customer servicemelissa G.
Le client n'a pas laissé de commentaire.ELIZABETH Z.
Le client n'a pas laissé de commentaire.Brian B.
Le client n'a pas laissé de commentaire.Alfred Emile Y.
Excellent service! Ryan, and the rest of the staff, was very professional and accommodating.Kathleen F.
Le client n'a pas laissé de commentaire.Richard H.
Very courteous and responsiveTimothy M.
Le client n'a pas laissé de commentaire.Emma K.
Le client n'a pas laissé de commentaire.Katie E.
Le client n'a pas laissé de commentaire.Andrew M.
Le client n'a pas laissé de commentaire.Anas H.
Agents were friendly and efficient.DEB L.
Le client n'a pas laissé de commentaire.Joanne R.
Le client n'a pas laissé de commentaire.JEFFREY P.
Le client n'a pas laissé de commentaire.jeffrey C.
Ty. Great experience and polite staff.Rachel G.
Le client n'a pas laissé de commentaire.Ellen T. | Expérience générale
Workers were unbelievably friendly and helpfulGeorge P. | Premières impressions
When I reserved the van online for 4 hours with 35 miles expected use and the insurance the online estimated cost was about half of what I was actually charged. Also, the time of return on the e-mail receipt was about 1 hour after the actual return time. Not sure if that makes a difference or not.Steven B.
Le client n'a pas laissé de commentaire.William P.
Staff were super friendly and helpful!Kimberly G.
Le client n'a pas laissé de commentaire.Mark S.
Never had to go inside. Did drop off outside. Very efficient.JONATHAN M.
Was charged for a dolly and a dozen furniture pads that I never asked for, nor did I use.Chad V. | Expérience générale
Employees were very friendly and helpful, much appreciate the good attitudes.Aubrey G.
Le client n'a pas laissé de commentaire.Brianne V.
I rent there two times a year. All of the staff has been helpful and friendly. Just keep this kind of staff and get more like them to you other outlets.Albert L.
Le client n'a pas laissé de commentaire.Peter P.
Le client n'a pas laissé de commentaire.DAVID G.
Le client n'a pas laissé de commentaire.Jason S.
Le client n'a pas laissé de commentaire.Dana M.
Le client n'a pas laissé de commentaire.Christopher O.
I always rent from this location because if the great customer service.David M.
This is the third time working with Sean over two rentals. He's always been attentive, professional, and considerate. That kind of demeanor always helps with the stress of moving.Andrew S.
People working at this location were helpful and friendly.John F.
Everything went very smoothly, Thank you!Jason M.
Very responsive and helpful staff people. Got me in and out quickly. Easy return. Nice job guys!!Paul V.
Le client n'a pas laissé de commentaire.Charles M.
The wrong fuel amount was documented on the pick-up transaction receipt and we were charged $29,5 at dropoff.ISAAC H.
I'm a frequent customer and have only been disappointed once (not their faultâ€"trailer not returned; got cash). Great business. Thanks.paul U.
Always set up and clean equipment the location is very well organizedNilza R.
Rarely were there any material handling carts to use. Never enough staff working the counter. Encountered lines and long wait times while staff had to check in/out equipment or lockers. Recommend separate staff for these functions.Darrel k. | Expérience générale
Le client n'a pas laissé de commentaire.FRANK B.
The gentleman I worked with on 11/26/21 for the pick up of the rental trailer made the process smooth and timely. I would certainly recommend this store for anyone's rental needs.Jason H.
Le client n'a pas laissé de commentaire.Donald C.
Sean did a great job Thank you so much.James T.
The staff were great. -When we moved everything out and picked up the tarp we had laid down, there was a lot of water underneath. Lucky we thought of laying the tarp. -It seems that our end unit was where all garbage and loose stuff was blown to. Maybe it wasn't possible to keep the parking area and driveway clean, but a little effort would have been nice.Claire D. | Expérience générale
Great Service from the gentleman manager on site. Solid trailer that helped me move some yard maintenance equipment. Thank you. I will be back again!Timothy K.
Make it easier to check trailer back in when return. I could not check in on iPhone.Robert T.
Le client n'a pas laissé de commentaire.Marsha G.
Le client n'a pas laissé de commentaire.Judith M G.
Le client n'a pas laissé de commentaire.Ibrahim A.
Le client n'a pas laissé de commentaire.Daniel B.
Le client n'a pas laissé de commentaire.John M.
Le client n'a pas laissé de commentaire.Matthew O.
Great staffPaul H.
Le client n'a pas laissé de commentaire.Carlos R.
Le client n'a pas laissé de commentaire.Shakrallah J.
Great experienceJohn S.
Reserved a pick up truck and was given a box truck with no ramp.Kyle S.
Le client n'a pas laissé de commentaire.BRETT R.
Le client n'a pas laissé de commentaire.Kevin C.
Very nice staff.Roscoe W.
Le client n'a pas laissé de commentaire.John P.
Le client n'a pas laissé de commentaire.Peter W.
Pull the truck out and put it in the bay and easier to pull out rather than leaving the backing out to the customer with so many blind spotsLaurie S.
Le client n'a pas laissé de commentaire.John C.
Very accommodating and professional excellent customer serviceArthur B.
Everything with the rental went fine. The people at the front desk were helpful and professional. No problems.mark G.
Le client n'a pas laissé de commentaire.Jason C.
Le client n'a pas laissé de commentaire.Cesar B.
Le client n'a pas laissé de commentaire.MARC G.
Le client n'a pas laissé de commentaire.Charles M.
Very efficientOwen S.
Le client n'a pas laissé de commentaire.John G.
Le client n'a pas laissé de commentaire.jill L.
If it was any busier you would need another agent. This morning was fine i got in and out after being behind 2 people. Process goes very smoothly once initiated. Very courteous help. I am a repeat custmer.Sheila O.
Nancy was terrific. Very friendly and helpful. She made the extra effort to make sure I had everything I needed. She is a hard worker and did a great job managing all her tasks for a steady flow of customers.James L.
Le client n'a pas laissé de commentaire.Robert B.
Le client n'a pas laissé de commentaire.Nilza R.
Le client n'a pas laissé de commentaire.Matthew I.
Trailer was missing tie downsMark B.
Le client n'a pas laissé de commentaire.Samuel T. | Expérience générale
Le client n'a pas laissé de commentaire.Maxim B.
Le client n'a pas laissé de commentaire.Patrick D.
Le client n'a pas laissé de commentaire.Andrew L.
Le client n'a pas laissé de commentaire.Steve L.
i know times are tough(with staffing), but ya def need to have more people out on counter. 1 guy was trying to help a line of 7 people. & at the very least, be more interactive with those waiting in line, let them know you see them, apologize for the wait, etc. just some + customer engagement & validationhelps a lot in those situations.Thomas L.
Some of the clerks are rude and does not explain charges properly. Vehicles are fine and prices is fairly quick, however, they need to communicate better.John M.
Le client n'a pas laissé de commentaire.Thomas C.
Le client n'a pas laissé de commentaire.Thomas K.
Le client n'a pas laissé de commentaire.ANGELINA B. | Expérience générale
Ryan was very helpful. I was able to complete the transaction smoothly and efficiently without any wasted time. Very much appreciated.NICHOLAS Q. | Premières impressions
Le client n'a pas laissé de commentaire.Sharon S. | Expérience générale
Need more staff that knows what they doingANGELINA B. | Premières impressions
Le client n'a pas laissé de commentaire.Sharon S. | Premières impressions
Did the reservation thing a week prior. Ended up doing my storage the same night I got the truck with Samantha. Younger guy I dropped the keys off too seemed upset maybe she stole his sale. Either way they made money.Dustin H. | Premières impressions
Samantha and the rest of the staff were wonderful! They made a difficult move way less painful.Dyanne D. | Premières impressions
Staff was knowledgeable, motivated and service oriented.Samuel T. | Premières impressions
Le client n'a pas laissé de commentaire.michael m. | Premières impressions
Le client n'a pas laissé de commentaire.Claire D. | Premières impressions
GM is good dude. Hard working and cares about the customers experience. Took the time to show me around and explain the process. Rare these day to actually have wonderful customer service. Great job and thank you!ARDEN C. | Premières impressions
we used one of your truck to move items to another storage facility ...they did not come through and we were able to secure a storage space from U-Haul with very little notice. Gentleman in the office were wonderful!!!! I will recommend them with out hesitation... we will also be using this location to install a trailer hitch to our Jeep...Janice R. | Premières impressions
Le client n'a pas laissé de commentaire.Paul D. | Premières impressions
The online check in doesn't work. The pin I was given doesn't work on the key pad, so I had to go into the store and get a key card. Which, the store was vacant for about 10 minutes just waiting for someone to come in to help me. The freight elevator was great to have and use.Laura C. | Online Move In
Ryan super helpful and professionalmichael m. | Premières impressions
Tyler, at the US Rt 1 Bypass facility was SO efficient, kind and patient! He was there by himself and did a great job of multi-tasking and taking care of all of the customers! Merci.Cullan S. | Premières impressions
Services supplémentaires à cet emplacement
Nous avons la plus grande sélection de camions neufs!
Nos remorques fermées et ouvertes sont offertes à partir de 14,95 $!
Nous offrons la plus grande couverture en Amérique du Nord!
Nous expédions à l'autre bout de la ville et à l'autre bout du monde!
Nous vendons des centaines de produits qui facilitent les déménagements!
U-Haul est l'installateur numéro 1 d'attaches de remorque en Amérique du Nord.
Propane service delivered straight to your door!
We have the largest selection in the industry!
Nous avons un programme de récupération adaptative visant à améliorer l'environnement!