Évaluations des clients U-Haul Moving & Storage of Prattville

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de U-Haul Moving & Storage of Prattville

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Caitlin W. le

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Your company took a reservation for an appliance dolly that was then not available as promised. When I arrived I was told that although your company makes the reservation, you don’t actually honor it. It screwed me over. I will do everything in my power never to use your company again.

Terrence M. le

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Le client n'a pas laissé de commentaire.

peggy G. le

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Excellent service, knowledgeable staff, highly recommend using again.

Jason K. le

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Le client n'a pas laissé de commentaire.

Belinda L. le

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Dixie is great she was so helpful with all my moves She always explained or took care my reservations on all 3 of my trips. She wasn't there this drop off. Didnt seem to get that care on this last trip. Will have to find a new Uhaul to use

Fred H. le

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Pickup where designated on request and Don't lie about trying to text to customer

linda B. le

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Very easy drop off.

jerry O. le

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Le client n'a pas laissé de commentaire.

tom G. le

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exterior of vehicle was very dirty and windshield had to be scrubbed clean of bugs but they didi it. Phone app would never recognize my contract number; useless. Good customer service at both the facility and 800 number.

NICKY D. le

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Keep on keeping on.

James B. le

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Le client n'a pas laissé de commentaire.

JUNGHWAN B. le

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Le client n'a pas laissé de commentaire.

Lonnie N. le

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Le client n'a pas laissé de commentaire.

Gregory W. le

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Le client n'a pas laissé de commentaire.

dennis G. le

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Le client n'a pas laissé de commentaire.

gary R. le

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Le client n'a pas laissé de commentaire.

First Klass M. le

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Great storage place. We would recommend.

James B. le

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Le client n'a pas laissé de commentaire.

Tiffany L. le

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Le client n'a pas laissé de commentaire.

Timothy S. le

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Le client n'a pas laissé de commentaire.

Gregory S. le

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Le client n'a pas laissé de commentaire.

Gregory S. le

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Le client n'a pas laissé de commentaire.

Kelly Z. le

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Le client n'a pas laissé de commentaire.

Terry J. le

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Le client n'a pas laissé de commentaire.

Terry J. le

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Same. Invest in AC

Ronnie C. le

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Le client n'a pas laissé de commentaire.

Scott F. le

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Le client n'a pas laissé de commentaire.

christoper B. le

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Everything is already good i wouldn't change anything

Melissa H. le

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Le client n'a pas laissé de commentaire.

John Brian H. le

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Le client n'a pas laissé de commentaire.

Richard F. le

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Le client n'a pas laissé de commentaire.

RICK B. le

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Keep up The excellent customer service.

JALISA J. le

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Great customer service

Barbara F. le

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Very helpful, knowledgeable and friendly.

darryl l. le

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Everybody was super friendly and helpful, thank you!

STEVEN M. le

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Fast and Friendly Service I'd received, Even took me to the storage unit, and opened it up and showed me to make sure the lock is in the right position to lock proper.Plus got the first month free!!!

John O. le

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Don’t forget to unlock storages, thank ya :)

sheryl c. le

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Pulled my things out..i agree for a late payment but 100% of the monthly rate is just price gouging...

Evelyn T. le

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Will use again..🤗🤗🤗

Joni G. le

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Very positive experience with the Prattville UHaul, especially the staff. Although they were unusually busy, they were always very courteous and professional. I was impressed with them. Thank you.

Christolyn S. le

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Great facility and great customer service

Eugene L. le

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Me. Dixie Harris was very professional and her customer service was amazing!! One of the best U-Haul experiences...this is from a military service member with more than 20 moves! Thanks Ms. Harris!!

Tamara T. le

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Very Helpful and friendly I would highly recommend this store and staff!

Joseph H. le

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Okay

Traci D. le

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Very quick and responsive

ROBBIE H. le

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Dixie did a wonderful job in helping me with all of my storage needs. She was friendly and very nice to work with!

Evelyn K. le

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Staff is friendly, courteous & helpful.

Jerry W. le

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The younger gentleman you have working there is very friendly and very fast. I use U-Haul a lot and I hate if I can’t pick up there. A plus for this location.

Christolyn S. le

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Great customer service!

Melissa S. le

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Dixie the general manager was amazing and so easy to work with. Would recommend anyone to them!!

Larry S. le

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Great personnel who cares. Took care of all our concerns and needs.

Andrew R. le

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You need to do something about the mice. They chewed on several pieces of funiture.

Matthew S. le

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Dixie the manager was helping me. She went above and beyond. She was there to make sure I got exactly what I needed. I will definitely be recommending people solely based off of her working there.

Jonathan C. le

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Dixie was such a sweet person to deal with after two long days of moving.

Susan C. le

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Wesley was Wonderful getting a truck for me. He was very professional and knowledgeable which made my experience pleasureable!!' I would recommend anyone renting a truck or storage unit from y'all!

Kevin B. le

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Dixie the store manager is very rude and disrespectful.

Karen B. le

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Everyone was friendly and helpful. They were always professional and suggested things to make my experience better.

Ashia H. le

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Great service, & well taken care of. Thank you for you hospitality.

Christopher O. le

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Easy drop off! Received an email the next day when I was done.

David F. le

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very nice staff

JOHN S. le

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I was rerouted before getting to prattville store to a Montgomery store for the truck and 2 other locations in Montgomery to get a car dolly I drove 4o miles out of my way waiting 2 hours

Kevin B. le

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Your Gen. Manager (Dixie) is a tremendous asset to your business.

Tara C. le

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would love for someone to call me about your employee Dixie Prattville U-Haul Store. she needs retraining in every aspect of a job dealing with the public.

CHERYL D. le

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Our experience with U-Haul was excellent!!

Abigail R. le

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I have no complaints about the Prattville location but the over-the-phone reservation services is awful and I will not use U Haul services again. I want this reservation canceled but am unable to doso

Jamie H. le

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This is a very helpful, military friendly storage facility... thanks to Dixie and her staff for their help!!

Donna D. le

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Dixie was very helpful to us and we left very satified.

Thomas M. le

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This is not enough room to describe my frustration.

Yolandra P. le

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NA

John M. le

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In July 17, my agreement was $35.95 per mo. Without any notification I was charged $45.95 per mo beginning in Apr 18. I inquired why the price increase, the manager was extremely rude in response.

Trequilla B. le

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My stuff was in there for a little over a year and when I went to get my stuff out everything was exactly the way it was when it went in. I would definitely recommend it to anyone

billy g. le

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Wonder staff here. Couldn't ask for a better experience

Ashley R. le

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My unit was broken it to which was truly upsetting, but the staff at my location really did everything they could to help. Even during my move out they went above and beyond. Thx Dixie your the best!

JOSEPH A. le

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Thank you.