The local location and staff were GREAT, VERY HELPFUL. I had trouble with the online pickup procedure. The website didn't tell me that I would need an alternate contact available for a phone call, a passport copy or a rental lease. I mean how could you not tell people that in advance?! I gave my husband's phone number, but when they called, he didn't pick up because it just looked like a random phone call. So I had to go inside and the lady at the counter helped straighten it out.PATRICIA F.
Moving Truck Rental in Prattville, AL at U-Haul Moving & Storage of Prattville
Pour nous contacter
Prattville, AL 36067
(US Hwy 31)
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun - Jeu : 7h am à 7h pm
- Ven : 7h am à 8h pm
- Sam : 7h am à 7h pm
- Dim : 9h am à 5h pm
- Inspection gratuite du remorquage
- Retour client 24 heures
- Entreposage de bateau
- Entreposage de VR
- Entreposage de véhicules
One-Way and In-Town Local Rentals in Prattville, AL 36067
U-Haul compte la plus grande sélection de camions et remorques de location locaux et à sens unique dans votre région. U-Haul offre un processus de déménagement simple lorsque vous louez un camion ou une remorque, ce qui comprend : remorques fermées, remorques ouvertes, remorques pour voiture et remorques pour motocyclette. Combinez vos efforts de déménagement en louant un camion et une remorque à U-Haul dès aujourd’hui!
Services supplémentaires à cet emplacement
Nous avons la plus grande sélection de camions neufs!
Nos remorques fermées et ouvertes sont offertes à partir de 14,95 $!
Nous offrons la plus grande couverture en Amérique du Nord!
Nous vendons des centaines de produits qui facilitent les déménagements!
U-Haul est l'installateur numéro 1 d'attaches de remorque en Amérique du Nord.
We have the largest selection in the industry!
Évaluations des clients
- 4 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
Up your customer service standards!!!!!Robert F.
Nothing, I have no complaints whatsoeverRodney H.
I paid for a dolly that was not included when I picked up my truckMichaela A.
The people at the U-Haul in prattville Alabama have always been good In every aspect .Howard L.
At minimum spray air freshener in the cab my rental smelled like cat urine. Upon return your website did not work I spent time jumping hoops to return the vehicle after hoursDeborah H.
The only issue I have is the difficulty of lifting/moving the 6x12 trailer. If there was a jack on the front of the trailer it could be moved without issue. Due to the difficult I have to rethink my renting of the uhaul trailer in the future.Ron O.
Fast and efficient checkin process!Ginny Z.
As desired. As expected.jonathan T.
The air-conditioner in the truck did not work. Due to the non-functional air-conditioner, the six-hour trip was hot and uncomfortable.David E.
My scheduling and destination were wrong,. The girl scheduled me a day late and instead of going to Tulsa, Oklahoma she had me going to Phoenix AZ. I noted the errors when I got my email confirmation. Then spent 30 minutes on hold trying to fix it with UHaul customer services. Totally a screw up. Truck was fine but got no instructions on Overdrive that I had to find. It was a switch on the passenger side. Only had a girl there for pickup with no instructions or inspection of truck. totally messed up. Oil light went on after one hour on road. I had 40lb ( was that low?) oil pressure and turned out oil was on add level of stick. I added a quart of oil at my cost. Oil light stayed on the whole trip that was a concern over a 13 hour drive. Truck ran great with overdrive, an hour into trip.Tildon W.
The person assisting me wasn't very helpful or friendly at all. She also didn't seem very familiar with the equipment. I would not recommend this location.Conrad M.
Everything and everyone was great!!!!Alicia T.
Not sure what the next customer will require. But, it would be great for someone in need if U-haul at this location would have more than just one open bed pick up. The employees were very nice and helpful and took time to answer my questions.Patricia D.
I did not receive a bill with the amount I payed and much appreciate one for my records. The clerk at the turn in store took my paperwork and did not offer a copy of it. Seems kind of unprofessional.Owen B.
Very fast and efficient.jeffery G.
I paid the extra $7 to make sure it was clean and safe The interior smelt like coffee and one of the girls in the office said the previous person spilled coffee I grabbed hold of the steering wheel and I had a hard time getting my hand off it it was so sticky I had to get alcohol wipes to clean the steering wheel The windshield was filthy when I ordered the truck I was supposed to pick it up one mile from my home at 8:30 in the morning 2 days before I was to pick it up I received a message saying I had to pick it up at a location 15 miles away and at 10:30 your company does not do as they say they will very disappointed back to Penske I goGeorge T.
Outstanding customer service! Friendly and helpful very knowledgeable and definitely the best customer service I have ever had!! I checked in my auto transport mid day then turn truck in at 6:30pm both customers service reps were AMAZING!! Thank you!!DOROTHY R.
Great customer service with a smile. ThanksChris C.
The woman who helped me is a very good employee, however, the car trailer needed to be adjusted, every time I changed vehicles. The right fender was adjusted. That's a problem.Robert M.
122.00 dollars seems steep for a 6 to 7 he rental.JAMES C.
The lady that helped me at the Prattville location was very knowledgeable and very polite. She deserves a raise!! Her name is Dee. This was my first time using u haul and she made my experience very easy. Thanks Dee!!Melinda C.
After hours internet drop off, so no interpersonal interactionJEFFREY C.
Everything was great. No complaints.David L.
I own a florist in event company here in town and I have my own vans but it is so nice to always come to y'all. Your facility it's very clean and nice as wellDana B.