Le client n'a pas laissé de commentaire.LOUIS N.
Customer Reviews for U-Haul Moving & Storage of Providence at I-95
Pour nous contacter
Providence, RI 02905
(near sea plane dinner on Allens ave)
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun - Jeu : 7h am à 7h pm
- Ven : 7h am à 8h pm
- Sam : 7h am à 7h pm
- Dim : 9h am à 5h pm
Heures d'ouverture spéciales
- 11/25/2021: 7h00 am - 3h00 pm
- Inspection gratuite du remorquage
- Retour client 24 heures
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Le client n'a pas laissé de commentaire.SOOJUNG H.
Le client n'a pas laissé de commentaire.EBONEE B.
Le client n'a pas laissé de commentaire.WENDY B.
The truck had a layer of dirt over the dashboard and the interior windshield was extremely dirty and tricky to see through with the fog building up. I also found that the passenger headlight was out, which I find to be unacceptable, as it was not helpful driving in the rain, but more so that it is actually illegal. I will NOT be returning to this location again. The employees at this location were kind and the only saving grace.ANDREW C.
Great management a co-workers very friendly was w U-Haul for about 4 yrs of renting over at Oxford st providence ri great staff great custumer service would extremely recommend.Gabriel V. | Expérience générale
Le client n'a pas laissé de commentaire.Reynolds S. | Expérience générale
It was necessary to back the trailer because there was not enough room to access the facility.JOE W.
Le client n'a pas laissé de commentaire.FELICIA L.
I never returned a usual myself my dad or brothers have always done it for me. I dropped the truck off with in my hours ,put the keys and contract without knowing I had to go to a link and input any info,they charged me a after hour fee for not doing the link and the manager was rude about my inquiring as to disputing the fee and told me to take it up with â€œcorporate â€œ not happy one bitChristine T.
Outstanding service both at pick-up and drop-off. Staff was cordial, professional, attentive, and very helpful.Veronica C.
Reference UHAUL res # above, following is provided for the record. Although the vehicle was ready when I arrived to pick it up it was dirty inside and out. So much so that it was hard to distinguish scratches and/or dings from the dirt on the body during the walk around. Inside the same. Agent apologized for the condition and indicated they just couldn't get good help. Was disappointed and expected better from UHAUL. Fortunately we still have choices and other resources.Paul S.
Security of the facility makes entry into storage building and into and using elevator rather complex for a elderly customer. However the staff was patient and helpful Thus far no problems that the good staff can help me overcomeStefan g. | Premières impressions
Le client n'a pas laissé de commentaire.Claudia H.
Ac didnt work, jack brokePaul K.
I really appreciate the amazing customer service, I received when I came to this location to rent the van.BUNKOLA T.
I have recently got sick in November and had to move and take all my storage out I explained to the guy that I moved and my key was removed somebody put a key on my storagemichelle j. | Expérience générale
Le client n'a pas laissé de commentaire.Elizabeth A. | Expérience générale
It was a. Yah storage place. It did and fit our needsCraig g. | Expérience générale
i didn't get hand trucks as requestedSeth S.
Was originally supposed to be Warwick RI location, had to pickup here which ended up costing more. Location is a sketchy area, dropping off truck after hours did not feel safe, undesirables hanging around in the areaJOHN T.
Le client n'a pas laissé de commentaire.Sameon C. | Premières impressions
So good the lady speak spanish and the guyCAREN A. | Premières impressions
Staff were kind and accommodating.TANNER S.
The staff was very helpful and friendly!Kristin R. | Expérience générale
Le client n'a pas laissé de commentaire.Quilvio M. | Expérience générale
Excellent service! Thank you!DARNELL J.
Le client n'a pas laissé de commentaire.JUDITH R.
All the staff was very helpful!!Karen S.
poor customer seervice , Ray in transport is terrible . The store attendants lacks courtesy , i wish i could give a negatve star , i would never do business again. These workers need to learn how to deal with persons of all race with respectKevin S.
Rats ate all our home goods and clothing , everything was chewed up and my son was bit my a rat while trying to salvage some of he's electronics , horrible experience, lost over 30k in stuff that was stored . Their was rat dropping and urine on everything.ERIC I. | Expérience générale
7pm is too early!! Other than that on 👉Nelson B. | Premières impressions
Le client n'a pas laissé de commentaire.Nange L.
My rental agent could not have possibly been nicer or more helpful! Le service a été excellent.LIZA B.
Le client n'a pas laissé de commentaire.Choice M. | Expérience générale
Le client n'a pas laissé de commentaire.NEIL V.
Le client n'a pas laissé de commentaire.JENNIFER O.
There are not enough rolling carts for customers to use to move into/out of the storage facility. I was in and out many times during the day and only ever saw one small cart designed for mattresses. When I inquired of the manager he said the others were in use but I suspect that either they were abandoned somewhere inside the facility or they were missing completely. The staff should check this periodically throughout the day and walk the premises to recover abandoned carts and bring them back to the entrance. They should also consider getting more carts. I am comparing this experience to one at a near by Extra Space facility where I also have a storage unit. Extra Space has many more carts available for customers.STEPHENJONATHAN S.
Only complaint I have is that there aren’t enough carts in the units, when you found one you held onto like gold till your doneBob M. | Expérience générale
Le client n'a pas laissé de commentaire.MICHAEL M. | Premières impressions
Le client n'a pas laissé de commentaire.Neth T. | Expérience générale
Le client n'a pas laissé de commentaire.WILFREDO R.
Le client n'a pas laissé de commentaire.Fernandez R. | Premières impressions
Le client n'a pas laissé de commentaire.denise b. | Expérience générale
Truck had very obvious front end wobble at highway speed. Truck wasn't available at location I was sent to online. Had to redirect me to another location to pick up correct size truck.MICHAEL S.
Le client n'a pas laissé de commentaire.Evelyn H. | Expérience générale
Le client n'a pas laissé de commentaire.Evelyn H. | Premières impressions
My unit was climate controlled and on the bottom level which was convenient. I was appalled at the dead mice and mice feces in/on all my furniture and cherished items I placed in this unit during Covid. I paid 4 000 $. during this period for renting this storage unit and I had to spend lots of time cleaning mice droppings out of the furniture. I will never use Providence U-Haul ever again.Leslie V. | Expérience générale
Le client n'a pas laissé de commentaire.Kakeena C. | Expérience générale
Le client n'a pas laissé de commentaire.EVELYN H.
Le client n'a pas laissé de commentaire.NORBERTO R.
Le client n'a pas laissé de commentaire.NICHOLAS E.
Overall professional place Friendly staffMIKE O. | Premières impressions
Le client n'a pas laissé de commentaire.Joewie L. | Premières impressions
Le client n'a pas laissé de commentaire.Shujun L.
Charged and extra 104 more than already paid online. Then the cab was full of water bottles from previous renter. Told on line we had 7 days... the guy at the rental store said 5 days! Resulting a hurried trip to Missouri.. renter drove 24 straight hours instead of being able to sleep , as the truck has to be back early! Not pleased with the service this time around!MATTHEW L.
Le client n'a pas laissé de commentaire.SHANNAT B.
Both pickup & return of vehicle at Oxford Street was simple, easy, convenient & efficient. The folks at the pickup location were friendly & professional. I had booked the vehicle at the East Bay Self Storage location in East Providence. Pat made the reservation process very easy & explained charges, etc. before I signed the agreement. Great job by all.RICHARD W.
The two men that worked their when I arrived were very helpful and friendly.JILL V. | Expérience générale
Le client n'a pas laissé de commentaire.BRIAN U.
Le client n'a pas laissé de commentaire.annel r. | Expérience générale
Le client n'a pas laissé de commentaire.Patrick B.
I called east providence and they said YEP we can accommodate you. I booked it and 5 mins later they call me from Providence location saying you have to get and drop it here. Well that was a bit of a bait and switch. It worked but added 45 mins round trip to my already stressful move.Jennifer J.
Le client n'a pas laissé de commentaire.EVELYN H.
Le client n'a pas laissé de commentaire.Lisa S. | Expérience générale
Le client n'a pas laissé de commentaire.Caroline F. | Expérience générale
Le client n'a pas laissé de commentaire.CAROLINEMARIE F.
Employees polite and friendlyEvelyn H.
Le client n'a pas laissé de commentaire.FRANK S.
I had a wonderful experience renting the truck. I went to a different location and didn't have the truck I needed. The young man called this location and reserved the truck I needed. The guys at Oxford Street were very knowledgeable and the customer service was excellent. I am very pleased.Miriam A.
Employees Derek and General Managers was friendly, polite and efficient.Evelyn H. | Premières impressions
This was the worst experience imaginable. I was called 3 times the day I was supposed to pick up the truck moving my pickup time. When I went to pickup the truck after hours the website would not allow me to do online check out and I was on hold with customer service for an hour before giving up. I had to come back the next day, which disrupted all my moving plans and was especially frustrating since I had intentionally reserved the truck for the day before. Furthermore, I was not given any financial discount for all my time wasted and the poor service. I will be discouraging friends from using uhaul in general and this cite specifically.IONE H.
The guy in the front desk was very nice and professional.Margie R. | Premières impressions
Le client n'a pas laissé de commentaire.ROBERT E.
Minor inconvenience. We returned truck 15 mins after closing, but employee was still at the office. He would not take the key because it was after hours and we had to go through the return process online and put keys in drop box. It would have been easier if he just took the keys.PETER D.
Le client n'a pas laissé de commentaire.LUISA Q.
Le client n'a pas laissé de commentaire.Elizabeth A. | Premières impressions
Le client n'a pas laissé de commentaire.LANCE C.
Always great service! That's why we always use themToots Z.
Upon getting in the truck, it appeared the gas level was actually below what had been marked. I drove 15 miles, put in three gallons of gas, and was still charged for four gallons -18,00 $ after returning it. I would recommend double-checking this with the next customer - especially since the truck was parked on a hill.Beck S.
Online check-in process was frustrating. Even though I shared my location with the website (also ensured settings were set appropriately), it would not let me move past that step when on my phone on a Safari browser. It did work on my girlfriend's phone on a Google Chrome browser. If she wasn't there I might have been out of luck. Should definitely confirm compatibility with all browsers and note which do not work.Benjamin R.
Le client n'a pas laissé de commentaire.Juan S.
Rental pickup went smoothly. Personnel was friendly and accommodating. Two issues can be improved. 1) Drop off location was not identified by sales person at site, and I was told To just call 1800 number and they'll help w that. However was not told that locations to drop off are very limited and change frequently and some can be 1,5 hrs away if not arranged early enough. This is a major piece of info missing as it means travel plans must be adjusted on day of drop off.Yll A.
This location has helped me for years. Great customer friendly ethics. Continue doing what you do.ADRIAN M.
the man who helped me went out of his way to make sure I understood. Ty uhaul for hiring good people and young man ty for listening and answering all of my questions....Ralph C. | Premières impressions
Take a photo how many miles has and how much gas , they charge extra gas even if I should then the photo with the miles and gas the car Gad before I drive... I will not rent for that place anymoreLuz M.
Le client n'a pas laissé de commentaire.Jide S.
Le client n'a pas laissé de commentaire.RAYMOND R. | Expérience générale
Le client n'a pas laissé de commentaire.Derek C.
Very well organized! Easy and no problems at all!Antonio S.
Le client n'a pas laissé de commentaire.BRYAN C.
Lo mejorJOSE E.
Le client n'a pas laissé de commentaire.Nohemi R.
Le client n'a pas laissé de commentaire.Michelle K. | Expérience générale
Le client n'a pas laissé de commentaire.Valerie W.
I give them a 10. Overall they were kind, made the move very easy and answered al questions.margaret s. | Premières impressions
es la primera ves q me dan un equipo mal y sucioCARLOS S.
Le client n'a pas laissé de commentaire.Edward S. | Expérience générale
Le client n'a pas laissé de commentaire.WILLIAM R.
Vehicle smelled like cigarettesMatthew L.
Le client n'a pas laissé de commentaire.Phillip M.
Remove the 20 $fee for returning after hoursChristine A.
Le client n'a pas laissé de commentaire.VINICIO C.
The truck I rented was a piece of crap but I only needed it for 8 miles. Even though I was charged for 11.....it had one extra mile on speedometer when I picked it up but I was there so long because the computers were down I didn't care about the 0,99 $, then I dropped it off and they tacked on 2 more miles....horrible customer service, truck in very bad shape, never againHeather S.
The guys at Oxford Street are great!!Mark C.
Le client n'a pas laissé de commentaire.Melissa F. | Expérience générale
EVERYONE on the team is amazing and truly helpful. The staff goes above and beyond and customer service is beyond top notch. Absolutely love this place.DEREK F.
My truck was given to someone else now I have all charges on my credit card I need a supervisor 2 call me adapCRYSTAL C.
Le client n'a pas laissé de commentaire.CLAIRE B.
Le client n'a pas laissé de commentaire.SCOTT M.
The truck I rented needs a alignment but other then that it was fine.SARITA W.
Arthur was extremely kind to us, as new storage unit renters. Since my husband and I did not know how long we'd need to rent for, he gave us our first month free! He and George were helping to train a new employee, and were very patient with him. They were all a very nice group of people. Our once concern was that our move in did not take place until after hours, and someone went into the unit who may or may not been living out of one of the storage units. Other than that, we were happy with the amount of time they spent with us, to find the right size unit.JESSIE C. | Premières impressions
Le client n'a pas laissé de commentaire.Richard M. | Expérience générale
Le client n'a pas laissé de commentaire.Brian V. | Expérience générale
Le client n'a pas laissé de commentaire.Kathleen R.
Very helpful; love the customer care at the locations; very pleasant and professional.MARIA U.
Le client n'a pas laissé de commentaire.Michael M.
Overall very goodRAJESH S.
Le client n'a pas laissé de commentaire.ALEXANDER U.
The associates who helped me were very polite and efficient. However, one of them was wearing his mask incorrectly (not covering his nose), and that made me uncomfortable.ARIANA W.
Back of truck was found unswept. Staff did apologize and was looking into the issueADAM R.
Great guys and easy in and out service.Wayne G.
Le client n'a pas laissé de commentaire.Marissa B.
Le client n'a pas laissé de commentaire.CHRISTOPHER D.
Le client n'a pas laissé de commentaire.denise b. | Premières impressions
Le client n'a pas laissé de commentaire.Jonathan Q.
Le client n'a pas laissé de commentaire.Jennifer H. | Premières impressions
Le client n'a pas laissé de commentaire.Jennifer H.
Le client n'a pas laissé de commentaire.Jennifer H.
The man who checked us in was super polite and friendly and expertly handled a computer issue.Katherine H.
Le client n'a pas laissé de commentaire.Evelyn V.
Everything was great. The only thing was there was a mouse trap inside which I get they may need to put them in there, but I took it out of the unit .Elizabeth T. | Online Move In
Le client n'a pas laissé de commentaire.Edwin R.
Le client n'a pas laissé de commentaire.Renato R.
Fix that truck. It had mold all over the interior.Yoendy V.
The associate that handled the transaction was very professional. He explained the terms and return process. What a great asset to the U-HAUL company. I will recommend others to rent from this PROVIDENCE location. ThanksJoel M.
Jorge is so helpful and professional. I truly appreciate his customer service, he is so knowledgeable and welcoming to his customers, and does so with a smile and sense of humor. He's the best!Karen J.
Nothing! The manager was amazing!carolanne H.
Le client n'a pas laissé de commentaire.Mark C.
Excellent service à la clientèle. Expeditious/Smooth experience from beginning to end. Merci.Stephanie E.
Le client n'a pas laissé de commentaire.PATIENCE G.
Le client n'a pas laissé de commentaire.Mark C.
This place is hide, need sing main st, hard to find itJorge C.
Le client n'a pas laissé de commentaire.Choice M. | Premières impressions
Le client n'a pas laissé de commentaire.Esther B. | Premières impressions
Le client n'a pas laissé de commentaire.Neil V. | Premières impressions
The man very nice I love him help me lot greatAisha C. | Premières impressions
Very nice facility. Staff very friendly and helpful.kenneth r. | Premières impressions
I rate my experience as average because I had trouble finding the entrance to the facility upon arrival. Also, it is difficult to move into the storage unit when the sliding door keeps closing on you.Samantha S. | Premières impressions
NO COMMENTSWilma C. | Premières impressions
It was easy and felt safe very clean as well. Great custimer service. First time ever renting and even renting.theresa g. | Premières impressions
Employees were personable, courteous and knowledgeable.karen d. | Premières impressions
Services supplémentaires à cet emplacement
Nous avons la plus grande sélection de camions neufs!
Nos remorques fermées et ouvertes sont offertes à partir de 14,95 $!
Nous offrons la plus grande couverture en Amérique du Nord!
Nous expédions à l'autre bout de la ville et à l'autre bout du monde!
Nous vendons des centaines de produits qui facilitent les déménagements!