Évaluations des clients U-Haul Moving & Storage of Provo River

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de U-Haul Moving & Storage of Provo River

Cote générale :

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Christian O. | Premières impressions |
Évaluation :

Le client n'a pas laissé de commentaire.

Karen H. | Expérience générale |
Évaluation :

Convenient location and helpful staff! Thank you!

Dannielle G. | Premières impressions |
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Le client n'a pas laissé de commentaire.

Mark W.
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I booked my 15ft uhaul a week in adance and when i showed up to pick it up they said they didnt have anymore even though i had a confirmation and everything they also said they canceled my order without my knowledge. I had to go to 3 different uhauls to find one. The truck smelled horribly of smoke and i had to drive even farther away to get the truck and return it so that made it cost even more. Will not use you again.

Collin H. | Expérience générale |
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Indoor storage place smelled bad...

STEVEN G.
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Le client n'a pas laissé de commentaire.

TRAVIS C.
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Le client n'a pas laissé de commentaire.

Leticia C. | Expérience générale |
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All went well. I would have liked more light or for the motion light to stay on longer.

David K. | Expérience générale |
Évaluation :

There was no lighting in the storage unit. Lighting in the area outside the unit was very minimal. We had leakage from the roof of the unit that caused damage. You credited a month of payment (thank you), but it didn't fully compensate for the damage. This unit (L781) has a big problem with roll-up door. You have to try and push it up to just the right height to make it stay open. Staff has always been very professional, very helpful and courteous.

robert C.
Évaluation :

Thank you, you have made my move possible, I will do this again.

Scott R.
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Le client n'a pas laissé de commentaire.

Andrew S.
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Le client n'a pas laissé de commentaire.

Daniel G.
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Le client n'a pas laissé de commentaire.

Piper M.
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Le client n'a pas laissé de commentaire.

Jesujiano D.
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Good service but very expensive service when compared to other truck rental companies ... I do not recommend it

Laurie L. | Online Move In |
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No lock in the unit. Staff was helpful though. I would like to mention that when looking for your number online, it was a bit of a challenge. I had to find your number to call the desk for a lock and it was a pain trying to find the correct storage unit online even though I was standing right there in the very place I needed the number for. On one sign it says Lockbox (which I looked up online and couldn't locate) and on the other it is U-Haul. Confusing.

Richard J.
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Le client n'a pas laissé de commentaire.

robert C.
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More time with vehicle, otherwise sufficient, fast, friendly, I already have reserved another date.

Yves M.
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Le client n'a pas laissé de commentaire.

GILBERT M.
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Le client n'a pas laissé de commentaire.

CRAIG M.
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Le client n'a pas laissé de commentaire.

CHARLES S. | Expérience générale |
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Le client n'a pas laissé de commentaire.

Stacy C. | Premières impressions |
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The manager was very helpful and flexible while we figured out how mush space we needed for all of our stuff!

Richard S. | Expérience générale |
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Maggi was helpful, friendly and a pleasure to work with. This was a very positive rental experience and I would recommend this U-Haul site highly.

amanda m. | Expérience générale |
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The manager was so kind along with every staff member I interacted with. Moving is extremely stressful, and everyone working here made it much more seamless. Thank you all!

Bradley P.
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The app continued to crash when I was checking in to pick up the truck. I got charged $7 for a dolly I did not use or put in my cart when checking in. I also got a random $15 charge on my final contract. I tried calling customer service today to receive help. I was on hold for 50 minutes and never reached anyone. I am extremely frustrated and am disappointed in U-Haul.

Clark M.
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Le client n'a pas laissé de commentaire.

Joseph F.
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Le client n'a pas laissé de commentaire.

Katelyn S. | Expérience générale |
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Le client n'a pas laissé de commentaire.

ALLYSON H. | Expérience générale |
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Le client n'a pas laissé de commentaire.

McCaela M. | Expérience générale |
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This location has always been very helpful and responsive. We have used them multiple times over the years.

Nathan H.
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Le client n'a pas laissé de commentaire.

STEVE C. | Expérience générale |
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Thanks for a great storage experience!

. I. | Expérience générale |
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Have stored my business and personal items here for years. Downsizing home and giving adult kids all their ‘stuff’ so don’t need anymore. Highly recommend.

emmanuel i. | Expérience générale |
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Le client n'a pas laissé de commentaire.

Jacomb A. | Expérience générale |
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Maggi was super helpful and made the move-in process really smooth.

ROWLAND L. | Expérience générale |
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Le client n'a pas laissé de commentaire.

Ally F. | Expérience générale |
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After taking my stuff out of the unit, I had to wash and clean everything I stored over the summer because my belongings smelled like cat liter and cigarette smoke. I was not happy about this and will not be storing my stuff here in the future or recommending this place to friends.

Ricardo G.
Évaluation :

Le client n'a pas laissé de commentaire.

crystal a. | Expérience générale |
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Le client n'a pas laissé de commentaire.

GREGORY S. | Expérience générale |
Évaluation :

I have been an occupant of 5 units since 2011 at Provo River Uhaul. During this period of time I’ve always been respected as a customer and the staff have been excellent. That said, I want to point out the manager for the last several years (Maggie) has been a standout in all of my associations with Uhaul in all of my travels. She somehow always has a cheerful disposition even under the stressful operations. As I recall she had little to no experience when she started but quickly picked up all the necessary skills in management and leadership and I think has has a loyal following their but at least from my perspective.

Tony S. | Expérience générale |
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Le client n'a pas laissé de commentaire.

David T.
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Maggi went above and beyond! Pleasure to do business at this uhaul location. Super!

Dominique D. | Expérience générale |
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Great service!

Richard S. | Premières impressions |
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Le client n'a pas laissé de commentaire.

Madison G.
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It was so easy and made my move so simple!

Veldon L.
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Le client n'a pas laissé de commentaire.

Nathan S.
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Keep doing what you are doing.

Brian R.
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Fix your website and online checking.

Brian R.
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Le client n'a pas laissé de commentaire.

Jessica t. | Expérience générale |
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Le client n'a pas laissé de commentaire.

JOSUE P.
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Le client n'a pas laissé de commentaire.

Pavlo T.
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The staff was very friendly and quick. The rental experience was seemless.

Ron B. | Expérience générale |
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Le client n'a pas laissé de commentaire.

EVAN S.
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Super duper! You guys are the best

ROBERTO F.
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The rate was more then the competition I booked it because I had no choice but next time I'll book earlier with the competition, also the equipment was old and had a check engine light on

David D.
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Le client n'a pas laissé de commentaire.

Kathyrn H. | Expérience générale |
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Le client n'a pas laissé de commentaire.

Emigdio P.
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Le client n'a pas laissé de commentaire.

WAYNE L.
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Le client n'a pas laissé de commentaire.

David F.
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Le client n'a pas laissé de commentaire.

JOSEPH W.
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Amazing customer service and super easy to contact!

Dallin K.
Évaluation :

So the problem was that the location that I was suppose to drop the truck off no longer received trucks. So that was awkward, but I found another drop off close by and I let the man know I dropped it off somewhere else and I wasn't charged extra.

ASPEN S.
Évaluation :

Give an explanation as to why the mileage rates went up. If you price match with Budget or Penske, will you still honor the difference? Or are all rental truck companies upping their rates as well?

kearn K.
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Le client n'a pas laissé de commentaire.

STEVEN A.
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Le client n'a pas laissé de commentaire.

Randy W. | Expérience générale |
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Slightly too expensive. But it's the only show in town that has convenience and climate control.

Jessica t. | Premières impressions |
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Le client n'a pas laissé de commentaire.

ANDREW S.
Évaluation :

Le client n'a pas laissé de commentaire.

DAVID Z. | Expérience générale |
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It was a good location and the staff were friendly. I just didn't find the hours the most beneficial for my schedule. Additionally the storage unit, while in a hallway, was never lit properly and the light in the hallway would only remain on for a few seconds. Also I was amazed at how dirty it got for being at the end of the hallway. I felt the prices continued to rise and it didn't benefit the cost of staying. I had been there many years 15+ but just felt it was time to move on. Again, the staff was friendly and always helpful but just decided to move.

Aubrey H. | Online Move In |
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Le client n'a pas laissé de commentaire.

ROSALVA G.
Évaluation :

Maggie is super helpful U-Haul is lucky to have her as an employee.

DANA D.
Évaluation :

The gal that helped us check out was amazing! She went out of her way to make sure we had everything we needed and then some. She really went the extra mile to make sure we we had everything we needed.

RENEE C. | Expérience générale |
Évaluation :

Everyone was really easy to work with. I really thought you guys would be huge jerks, honestly. I was worried ending my storage lease would be a huge issue, but it wasn’t. Thanks!

Luz L.
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Le client n'a pas laissé de commentaire.

Donna B.
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Le client n'a pas laissé de commentaire.

Hector L.
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Le client n'a pas laissé de commentaire.

Nicolas I.
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Le client n'a pas laissé de commentaire.

Collin H. | Premières impressions |
Évaluation :

The General Manager at the Provo River Uhaul was very nice and helpful. She exemplified good customer service and passion for being the best oneself can be.

Ed L. | Expérience générale |
Évaluation :

Very accommodating friendly staff

Brian P. | Premières impressions |
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Staff was helpful!

Kent A.
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Le client n'a pas laissé de commentaire.

Chungshan L.
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Le client n'a pas laissé de commentaire.

TARA B.
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Le client n'a pas laissé de commentaire.

Jennifer S.
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Such a great place and great people who work here! Thank you! Will recommend this place!

Richard D.
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Le client n'a pas laissé de commentaire.

Kevin W.
Évaluation :

Nothing... Maggie was grest!!!

ryan j. | Expérience générale |
Évaluation :

The management team and the employees are all great

PHIL S. | Expérience générale |
Évaluation :

The price of our storage unit kept increasing most every year; price increased way faster than the rate of inflation. It felt a bit abusive.

Spencer C.
Évaluation :

The brakes on the truck I drove felt a little funny, so continue to take care of trucks.

Lori W. | Premières impressions |
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Maggie is a great manager,

Timothy R.
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Le client n'a pas laissé de commentaire.

Mark G.
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Le client n'a pas laissé de commentaire.

Marcio S.
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Le client n'a pas laissé de commentaire.

Jennifer F. | Premières impressions |
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I am very Satisfied with overall employee customer Service at Colombia Lane location Provo, Utah. I wish it would of been open till midnight so I could of done my moving most of that first night due to helpers working late. Now its going to have to be a two to three day project. Also the unit is small for the extreme high price. I only went for the month free. Thank you.

stuart p. | Expérience générale |
Évaluation :

Le client n'a pas laissé de commentaire.

John B.
Évaluation :

The only complaint was that my truck smelt like smoke and weed, which made it difficult for anyone else to want to sit in the truck with me.

Austin W. | Expérience générale |
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Le client n'a pas laissé de commentaire.

Laura G.
Évaluation :

The employee was very helpful.

ALLYSON H. | Premières impressions |
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Le client n'a pas laissé de commentaire.

Trent C.
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Le client n'a pas laissé de commentaire.

Conner H. | Online Move In |
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The 5×5×8 foot unit they gave us was only really 5×3.5×10 foot. Not even close to what they said. They are liars

Scott B. | Expérience générale |
Évaluation :

Le client n'a pas laissé de commentaire.

Tracie L. | Expérience générale |
Évaluation :

My experience with U-Haul storage was exceptional due to a woman named Maggi. Maggi was so kind and helpful since the day I moved in, she helped in so many ways. She represents the company ina very impressive way. Very impressive professional. Thank you.

Matthew D.
Évaluation :

Nothing- it went very smoothly!

Robert S.
Évaluation :

Le client n'a pas laissé de commentaire.

Chris P.
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Le client n'a pas laissé de commentaire.

Alex Y. | Expérience générale |
Évaluation :

Le client n'a pas laissé de commentaire.

Yi-Ping C. | Premières impressions |
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Le client n'a pas laissé de commentaire.

Melissa M.
Évaluation :

I was told I had to top off the gas. I only went about 8 miles but topping off the tank took $10.00. I wasn't very happy about that! The in-store service was excellent!

Yi-Ping C.
Évaluation :

Le client n'a pas laissé de commentaire.

Shelby G.
Évaluation :

Everyone was nice, and I appreciated that they had already taken the pictures for us to approve when we got there. It was very convenient.

Hannah K. | Expérience générale |
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Le client n'a pas laissé de commentaire.

Michael S.
Évaluation :

The lady who helped me was awesome.

Adrianne G.
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Le client n'a pas laissé de commentaire.

ROBERT S. | Expérience générale |
Évaluation :

Maggie was terrific and helped with three storage units before and after we moved. I can't say enough about how helpful and accommodating she was to us. Thank You!

Gary B.
Évaluation :

I have no suggestions for improvement. But I wanted to say that I appreciated everything Maggie Donithorne did to help me.!

Dennis P.
Évaluation :

Phone checkout is a little slow. I waited for 15 mins for approval, and in the end, an employee in the store helped me checkout.

RICHARD S. | Expérience générale |
Évaluation :

Le client n'a pas laissé de commentaire.

Brent M. | Premières impressions |
Évaluation :

Great services helpful staff.

Joseph P.
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Le client n'a pas laissé de commentaire.

Ayrton A.
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Le client n'a pas laissé de commentaire.

Ray k. | Expérience générale |
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The location couldn’t be more easy to access for me, the staff was always friendly and helpful. The price was reasonable for what I needed, for the time that I needed it for.

Jeffrey J G. | Expérience générale |
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Le client n'a pas laissé de commentaire.

Julia C.
Évaluation :

Easy and painless. Thanks so much!

Keith H.
Évaluation :

The U-Haul truck did not have working heat or air. The vent fan would not turn on at all. This made for quite a cold drive. Thankfully, it warmed up later in the day.

Susan S.
Évaluation :

The staff was very friendly and helpful.

Cathy M. | Expérience générale |
Évaluation :

I love you guys. Thank you for excellent service Maddie!

spencer c. | Expérience générale |
Évaluation :

Maggi is the best!

Kristen B.
Évaluation :

The service was amazing! I had reserved a truck at another U-Haul place, but when I went to take the truck, I discovered I had reserved one with no ramp, and I was moving pianos! The agents there refunded my order with no hassle, and I was referred to this U-Haul location. They were so great about getting me the right truck right away. It was such a relief to be able to get what I needed quickly and get on my way.

JESS A.
Évaluation :

The individual who helped me arrange the U-Haul was outstanding.

Paul U.
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Le client n'a pas laissé de commentaire.

Darcy G.
Évaluation :

the guy who helped did a great job!!

Thai D.
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Le client n'a pas laissé de commentaire.

Suzanne D.
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Thoughtful, informative, courteous service from the woman who helped me! She went above and beyond!

Gladys S. | Expérience générale |
Évaluation :

Very friendly employees. The store manager Maggy is exceptional, she is very professional and friendly. I totally use your services again. Thank you, Gladys Aguirre Starling

Alexandra B.
Évaluation :

It was excellent!

Nathaniel W.
Évaluation :

Something happened to one of their trucks and it looked like I was going to have to find a different one, but they somehow figured it out so I could still get a truck the same day.

Judith T. | Expérience générale |
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Will use again on next move, for sure.

Jonnette G. | Expérience générale |
Évaluation :

Great experience

Jeffrey G.
Évaluation :

Great attitude. So nice at the end of a long move. Thank you!

Tanya H. | Expérience générale |
Évaluation :

Thank you for being available and helpful when we needed a storage unit.

David S. | Expérience générale |
Évaluation :

First rate experience. Thank you.

Kirt O.
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Le client n'a pas laissé de commentaire.

Barbara L.
Évaluation :

All were so friendly and helpful. Very informative also.

ana D.
Évaluation :

Excelente thanks

Karen B.
Évaluation :

Le client n'a pas laissé de commentaire.

Curt S.
Évaluation :

Le client n'a pas laissé de commentaire.

Aaron C.
Évaluation :

Drop off was quick and easy.

Ralph H. | Premières impressions |
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Ian - if I recall his name correctly -- was exceedingly helpful and friendly. I am very appreciative.

Karen P.
Évaluation :

Le client n'a pas laissé de commentaire.

Lucy C.
Évaluation :

The employee at the Provo location was extra nice !!! Thank you!

David S. | Premières impressions |
Évaluation :

It has been a wonderful expesrience. I will need to rent space for my next move next summer, and I will definitely use this facility. Thank you. PS - Your staff is very nice.

Michael B.
Évaluation :

Truck was great - just a pretty loud wind noise around the driver's side door that was kind of irritating right in your ear.

Xiaoxiong M.
Évaluation :

Le client n'a pas laissé de commentaire.

Andrew J.
Évaluation :

Le client n'a pas laissé de commentaire.

GONZALO J.
Évaluation :

Everything was perfect ?????? The location and the friendliness a.m. we're amazing. Thank you.

Andrew A.
Évaluation :

I accidentally went to the wrong location first and it was a night and day difference. The other location was under staffed and we'd waited 45 min before discovering we were at the wrong place. After we came to the right place the staff were so kind and accommodating even though they hadn't been the ones to inconvenience us. I later returned my truck incorrectly after hours and the staff was incredibly kind about the whole ordeal. I was very impressed.

Maria U.
Évaluation :

Good service

Cathy M. | Premières impressions |
Évaluation :

Excellent customer service! You took the stress away. Happy Thanksgiving!

Jared P.
Évaluation :

Great service—treated with care and consideration. I will rent only from this location—treated like a human, very personable.

Katrice M.
Évaluation :

The manager was great! Maggie I think. Very helpful

Ruth P.
Évaluation :

There was a really weird chemically bad smell in the building. There were also computer issues again and it took a while to get my receipt but the representative was nice.

LORI P.
Évaluation :

Maggie was great to work with. She was helpful and told me about an offer for a month of storage that we'll be taking advantage of. Will definitely use this office again whenever we need a truck or van to move anything around town.

Marc D. | Expérience générale |
Évaluation :

You guys are awesome

Jaron H. | Expérience générale |
Évaluation :

New management is awesome. Maggie is the most helpful U-Haul Manager/employee I’ve ever worked with. I appreciate the outstanding customer service.

Susan Y. | Expérience générale |
Évaluation :

Friendly service and average facilities. The facility appeared secure but it was not well lit.

Bruce H. | Expérience générale |
Évaluation :

I was displeased with the “corporate policy”, as it was told to me by an employee, of charging me for a full month’s rent, when in fact, I only needed the space for 3 days in the last month I rented.

sean m. | Expérience générale |
Évaluation :

The guy that helped me rent the storage unit the first day seemed like he was having a rough day. He was cursing, swearing, and even threw a small tantrum at the card reader when I purchased my unit.

Micheal F. | Expérience générale |
Évaluation :

👍

Ashley M. | Expérience générale |
Évaluation :

Thanks for all your help! You made moving so much better 😅

Dee O. | Expérience générale |
Évaluation :

Had no problems in access.

Mary B. | Expérience générale |
Évaluation :

The staff was friendly and helpful. The unit had plenty of room and was clean. I loved having access to the carts to help move my stuff in and out.

Robert H. | Expérience générale |
Évaluation :

Thank-you

George A. | Expérience générale |
Évaluation :

We stored some things temporarily because there was a delay between moving out of one apartment and moving into another one. It was a great convenience for us and worked out really well.

andrea v. | Expérience générale |
Évaluation :

The open air lots don’t seem as secure

Holly G. | Expérience générale |
Évaluation :

The workers there were very nice and easy to talk to. I think the parking lot could use some work

Patrick M. | Expérience générale |
Évaluation :

Everything was easy and the staff nice!

ANDREW P. | Expérience générale |
Évaluation :

I had things stolen from my unit, your staff seemed like a bunch of drug addicts, in fact one told me he only worked that job for ten dollars an hour to buy his weed! I have plenty more complaints

Christiane J. | Expérience générale |
Évaluation :

Wonderful costumer service!

Frederic C. | Expérience générale |
Évaluation :

Everything was fine - a bit expensive from my perspective, but fine. Just didn't need the service any more

Sean B. | Expérience générale |
Évaluation :

Manager is amazing!

Renee B. | Premières impressions |
Évaluation :

I was treated so good. Great rates. Awesome service. I would definitely recommend to friends

Mary R. | Expérience générale |
Évaluation :

The only problem we had with the storage unit is that the lighting fixtures did not remain on when we pushed the button and the sensors on it were faulty, causing it to be dark. It was great though!

Adam T. | Expérience générale |
Évaluation :

I can't speak highly enough of management (Maggie). Excellent service. They helped us figure out any hiccups along the way and we're very kind. Fulfilled all of our needs.

Ray k. | Premières impressions |
Évaluation :

Very friendly and easy location

corina G. | Premières impressions |
Évaluation :

Very respectful excellent customer service I I've this a five star rating

JAKE M. | Expérience générale |
Évaluation :

Good job Maggie and Staff! Keep up the good work.

Carlos V. | Expérience générale |
Évaluation :

It was a great experience. Will be coming back

Adela R. | Premières impressions |
Évaluation :

The people are really nice and helpful

Rogelio G. | Expérience générale |
Évaluation :

The entire staff was amazing and helpful! We will definitely be coming back if we are ever in need of a storage unit or truck rental! Everything was well taken care of and we’ll recommend to everyone!

James O. | Expérience générale |
Évaluation :

The Provo River Uhaul Storage staff were more than friendly and helpful to me. I would characterize them as thoughtful and kind as well, even while quite busy taking care of others, too.

KAMI K. | Expérience générale |
Évaluation :

Thank you!

Sean B. | Premières impressions |
Évaluation :

Outstanding customer service! Very helpful and pleasant. The manager, Maggi, even wrote me on her day off in order to ensure I was able to get settled into my unit. Who does that? Great job!

REBECCA B. | Expérience générale |
Évaluation :

I had a storage unit here for about 4 years. Everything was in good repair and you could see that they were regularly maintaining the units to keep them in good condition. Friendly staff. A++

Heidi T. | Premières impressions |
Évaluation :

Had to delay truck return by 2 days and was met with only understanding and professionalism. Office crew went above and beyond to accommodate our needs and re-assure the next renter.

David B. | Premières impressions |
Évaluation :

Fast, friendly and helpful.

MELVIN C. | Expérience générale |
Évaluation :

The only thing is that they only have one parking stall available when they have all the trucks in. The lady said we could park in the handicap. Which is ok , unless a cop drives by and sees.

Jennifer K. | Expérience générale |
Évaluation :

The staff member on duty was helpful, but he hadn’t been trained adequately and had only been on the job for a week. He was left by himself, and when he called the manager for help she was unhelpful.

Bruce H. | Premières impressions |
Évaluation :

Uhaul's policy of charging a full month's fees for an outdoor parking space, rather than pro-rating by the number of days (since I will only use 3 extra days) has ensured the loss of a future customer

andrea v. | Premières impressions |
Évaluation :

Ashlie was fun and so patient and helpful. She was also very reassuring.

Princess E. | Premières impressions |
Évaluation :

Ashley is very patient and really good at customer service when she wasn’t feeling too good. She had recently got her tooth removed and was under tremendous amount of pain, yet she was patient.

BRENT B. | Expérience générale |
Évaluation :

After giving more than three weeks notice that I would be moving due to theft, I was still charged rent for a full month even after my unit was cleaned out by the move out date.

Rebecca M. | Expérience générale |
Évaluation :

Ashlie is a wonderful manager and I appreciate her willingness to work with me on getting a storage unit! Your locations need more managers like her!

Keave V. | Expérience générale |
Évaluation :

Site was well maintained and staff was helpful and easy to work with.

CESAR M. | Expérience générale |
Évaluation :

You're the best!!!

mj h. | Expérience générale |
Évaluation :

None

Edward E. | Expérience générale |
Évaluation :

This was the 1st time I have used Uhaul in years and was extremely impressed with the company and its professionalism. Well done. Your staff did an excellent job.

Rebecca M. | Premières impressions |
Évaluation :

Wonderful, polite, knowledgeable, I will always come to this location.

DARRIN S. | Expérience générale |
Évaluation :

Looking forward to coming back soon, thanks for everything!

George T. | Expérience générale |
Évaluation :

Very good. Thank you..

George T. | Réservation |
Évaluation :

Very good service

Jed C. | Expérience générale |
Évaluation :

No partial months. Missed move out by 1 day and had to pay for the full month

ANNA I. | Expérience générale |
Évaluation :

Had a great experience renting. You staff only one person at this location at a time. She needs relief coverage and help w/ office/phone coverage while out on property. Given impossible task to her

Kevin A. | Expérience générale |
Évaluation :

This is a great storage facility. It's cheaper than some other ones we looked at for the same service and security. We felt that our stuff was safe here. Would definitely recommend.

WILLIAM E. | Expérience générale |
Évaluation :

I would like to thank U-HAUL, that my stuff was kept safe and I did not notice any evidence, of thieves trying to break in.

Spencer R. | Expérience générale |
Évaluation :

Check-In was excellent, the Bulldog site had to refer me, b/c they didn’t have a unit for me. I had drove over and checked in < 30 min. Check out was quick and easy too. Auto-pay continued...watch it.

BRITNEY M. | Expérience générale |
Évaluation :

The staff was always friendly and helpful. They really take care of third customers. Only thing we didn't like was the two keypad system for the climate control storage, but still 5 stars.

MIKE E. | Expérience générale |
Évaluation :

I was told by someone in SLC, at the 3900 So. Main St store that they delivered anywhere. But when I was ready to have my furniture delivered to my new home I was told, they dont't deliver to the

Holly G. | Expérience générale |
Évaluation :

We hope to secure a rental again next summer

Bryson T. | Expérience générale |
Évaluation :

I bought a lock from your office and the 2nd time I tried opening it, my key broke off! I had only owned the $9.99 lock for a few weeks and you wouldn't give me a refund. Not happy with the service.

Ariane S. | Expérience générale |
Évaluation :

Tried to move in late at night. Found out 24 hour access only available if you paid for it. Didn’t say that on the big 24 hour signs. Horrible website couldn’t pay online. Will never rent another unit

Rebecca W. | Expérience générale |
Évaluation :

I will not return. Horrible service. The manager told me multiple times she would refund me for an issue and never did. They were incompetent and unhelpful. I could not wait to leave. Not worth it.

Michael K. | Expérience générale |
Évaluation :

We rented 2 units to store our household items in until we we could get into our new house. The manager was always friendly and helpful as we entered and left the facility.

carmen g. | Expérience générale |
Évaluation :

Amazing service, this was my first time using a storage and I will definitely be Comming back to use you guys!

kailey b. | Expérience générale |
Évaluation :

I paid for all of June but took all my stuff out June 3rd, I just wish I could get my money back instead of being told I couldn't, I really needed that money

Viviane S. | Expérience générale |
Évaluation :

Very good experience.

Michael H. | Expérience générale |
Évaluation :

U-Haul customer representatives on the phone tell a very different story than the one you hear in the store. However the manager and her team were great at providing good customer service. Call direct

Matt D. | Expérience générale |
Évaluation :

I did have one issue closing out my rental where I had arranged to end my rental period but someone didn't follow through and I was charged. It's resolved and I was refunded by it was frustrating.

CALLEY K. | Expérience générale |
Évaluation :

No problems. Got exactly what we needed with great service.

Anita L. | Expérience générale |
Évaluation :

This was the best storage facility that I have EVER rented from!! The staff was the most helpful and the manager had the most positive attitude ! She had the facility in perfect order and knew what sh

ALOE C. | Expérience générale |
Évaluation :

The staff is super helpful and patient. Thanks for making oour storage and move out so easy!

Non reviews have been submitted for this location.

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