I rented a 15 foot box truck, and had to drive a distance to pick up a certain amount of materials that I could not fit inside of the box truck because the box is nowhere near 15 feet. It's a 12 foot box and that stupid little moms attic does not make it a 15 foot truck justifiably. When I returned the truck the lady didn't even care that it's screwed me over and was unable to pick up all of my materials. I would've appreciated a discount of some kind because of the trouble.Steven H.
Moving Truck Rental in Provo, UT at U-Haul Moving & Storage of Provo River
Pour nous contacter
Provo, UT 84604
(Right across the Street from the Deseret Industries on State St)
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun - Jeu : 7h am à 7h pm
- Ven : 7h am à 8h pm
- Sam : 7h am à 7h pm
- Dim : 9h am à 5h pm
- Inspection gratuite du remorquage
- Retour client 24 heures
- Entreposage de bateau
- Entreposage de VR
- Entreposage de véhicules
One-Way and In-Town Local Rentals in Provo, UT 84604
U-Haul compte la plus grande sélection de camions et remorques de location locaux et à sens unique dans votre région. U-Haul offre un processus de déménagement simple lorsque vous louez un camion ou une remorque, ce qui comprend : remorques fermées, remorques ouvertes, remorques pour voiture et remorques pour motocyclette. Combinez vos efforts de déménagement en louant un camion et une remorque à U-Haul dès aujourd’hui!
Services supplémentaires à cet emplacement
Nous avons la plus grande sélection de camions neufs!
Nos remorques fermées et ouvertes sont offertes à partir de 14,95 $!
Nous offrons la plus grande couverture en Amérique du Nord!
Nous expédions à l'autre bout de la ville et à l'autre bout du monde!
Nous vendons des centaines de produits qui facilitent les déménagements!
Évaluations des clients
- 4 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
Sydney and the guy she was training, did GREAT! Easy to talk to, friendly, etc. So grateful for them!SYDNIE C.
Everyone I dealt with was great. I unfortunately had a7 hour wait before I could pick up the van I had reserved bc the renter before me didn't get it back on time. There was nothing Uhaul could do about that but I think bc of the HUGE inconvenience on me I should have received a discount for my troubles in having to readjust my schedule because of the delay. That didn't happen though.HEIDI V.
Always helpful, well run establishmentJOY M.
We were very disappointed with the total cost. We had the van for only three hours and it ended up costing over $90 for a 19.99 van. Not cool. Feels deceptive.MARK C.
The lady working the front desk on April 25th was an absolute delight. Helpful, efficient, and attentive. She made the rental process quick and simple. No complaints either about the truck and return processMICHELLE L.
Nothing really. It was just right in the middle of the city. No easy freeway access. Not much they can do about that.TONI M.
Have backup servers or better protocol when servers go down.Haulsey L.
While overall everything was great, I was dismayed at what felt a little like deception since in BIG BOLD letters the price was shown as $19.95 with some small print tell of some extra additional charges. All together it was around $35 which is quite a bit more than $19.95. Now I knew that it would be, but it seems deceptive and I get annoyed when an unrealistic low price is advertised boldly and is not really close to what the real price will be.LEE W.
employees are helpful, friendly, and knowledgableJOY M.
Location was great and fast and very helpful but I would recommend that the rep go home when sick especially in a day and age where there is a problem with a epidemic and the said rep needs to either wear gloves or have sanitizer on hand constantly due to coughing and a runny nose. It did concern me and proper steps should always be taken.CAMRON S.
They were very efficient in getting the paperwork completed and on the road quickly. ThanksJoe M.
The truck I rented had Trouble getting started The ignition wouldn't work all the time I reported it and they were aware of it and hadn't fixed itColleen J.
Start the truck before my arrival so the windshield is defrosted! Spent too much time doing so myself and had to use my own scraperJoseph A.
I hope you can offer free hingesBaichuan L.
I had the most friendly woman who helped me with my rental and answered all my questions got my van ready and then scraped it off the snow. She was very pleasant and I think she deserves credit for making it such a pleasant experience thank you I will be backLucinda B.
highlight need to refuel with E85 upon pickupRICHARD B.
The car had a trouble turning the ignition key. Because there was no comments about that I had to learn through my own experiences.Chulkee S.
Fantastic service from everyone. The manager, Maggie, is outstanding.Jason R.
Brett and Ian were great!Amanda P.
I booked my 15ft uhaul a week in adance and when i showed up to pick it up they said they didnt have anymore even though i had a confirmation and everything they also said they canceled my order without my knowledge. I had to go to 3 different uhauls to find one. The truck smelled horribly of smoke and i had to drive even farther away to get the truck and return it so that made it cost even more. Will not use you again.Mark W.
Thank you, you have made my move possible, I will do this again.robert C.
Good service but very expensive service when compared to other truck rental companies ... I do not recommend itJesujiano D.
More time with vehicle, otherwise sufficient, fast, friendly, I already have reserved another date.robert C.
The app continued to crash when I was checking in to pick up the truck. I got charged $7 for a dolly I did not use or put in my cart when checking in. I also got a random $15 charge on my final contract. I tried calling customer service today to receive help. I was on hold for 50 minutes and never reached anyone. I am extremely frustrated and am disappointed in U-Haul.Bradley P.