Évaluations des clients U-Haul Moving & Storage of Rapid City

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de U-Haul Moving & Storage of Rapid City

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Chance S. le

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Le client n'a pas laissé de commentaire.

Susan S. le

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The girls working Saturday morning were absolutely amazing!!!!

William D. le

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Morgan did a great job getting me set up with a small trailer. It was overall a very good rental experience no surprises. Thank you.

Jeffery D. le

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It was a very good experience, would certainly call on them again.

Jeff N. le

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I want to recognize Morgan Lewandowski at the front counter! She's professional, enthusiastic, and a breath of fresh air in a service industry where many are looking at their phones and not interested in providing the customer with a great experience. She definitely has a great deal of capacity to move up in your organization if recognized.

Steven B. le

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Le client n'a pas laissé de commentaire.

Timothy N. le

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Make sure you don’t get double charged for a simple transaction

mark F. le

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Le client n'a pas laissé de commentaire.

Marisol S. le

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Le client n'a pas laissé de commentaire.

Linda P. le

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Le client n'a pas laissé de commentaire.

Michael H. le

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Le client n'a pas laissé de commentaire.

Matthew S. le

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Container was 2 weeks late past the original promised delivery date and no discount or refund was offered or given. Delivery drivers were fantastic and friendly.

Paul B. le

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Fast, friendly service

Michelle D. le

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Le client n'a pas laissé de commentaire.

Floyd D. le

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Le client n'a pas laissé de commentaire.

Jerry P. le

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Not much people are really going out of there way to be helpful

Lee S. le

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The staff were all exceptionally knowledgeable courteous friendly and professional. The equipment i rented was in top notch condition and very well maintained which all made my moving experience so much easier. I would will and have recommended this store to others. I thank you very much to the entire staff of UHaul on Deadwood Avenue!

Gerald E. le

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I arrived within their operating hours,but they were leaving early and had no interest in checking me in. I ended paying an after hours fee when I should have not had to return in this way. The support line assured me I would not be charged, and yet I was anyway. Very poor performance!

Richard M. le

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Very professional and helpful. Thank you.

Amber S. le

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Staff was friendly but seemed very overwhelmed and busy. Many customers waiting to be helped and took a long time to wait on each one. When we rented the trailer we called ahead and made a reservation so it would be reserved. We arrived, there was no trailer for us and they had to do a switch in the system because the trailer was not at the location and the someone had switched them In the system. We finally got one set up and they hooked it up for us, that was smooth. Staff was nice but did not seem knowledgeable and they were new. I would of liked a discount offered for the inconvenience.

Amber J. le

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Le client n'a pas laissé de commentaire.

Jennifer O. le

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Le client n'a pas laissé de commentaire.

Timothy H. le

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Young gentleman that helped was very good!

Leslie D. le

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No problems at this location

Mark D. le

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Le client n'a pas laissé de commentaire.

Neal L. le

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Le client n'a pas laissé de commentaire.

Douglas H. le

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Nothing. They were great when I dropped off the trailer.

Donald B. le

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Terance was quick, professional, and responsive.

Cara S. le

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My hood popped open when I was driving down the interstate. The staff didn't seem to know how to do there job, poor customer service!!

scott G. le

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Le client n'a pas laissé de commentaire.

Melody B. le

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Le client n'a pas laissé de commentaire.

JEAN M. le

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Aaron was extremely helpful when I called to arrange storage and an additional truck rental. Terrance was so friendly upon our arrival. Great customer service from this location!

David S. le

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Le client n'a pas laissé de commentaire.

Alex M. le

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Very polite, patient and helpful employees. Excellent experience

Trevor S. le

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Computers were down, line was to the door. Waited 20 to 30 minutes even though I had already checked in which was to expedite my wait.

Russell M. le

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Le client n'a pas laissé de commentaire.

Jacob B. le

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Excellent service! Everyone was so helpful

CAROL B. le

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Clean, secure , and great staff, thank you

Vincent D. le

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Upon getting the unit, staff was helpful. Office closes a little early. Staff (3)was locking up as we arrived to empty the unit, saw us and disappeared without asking if we needed help while I parked.

Craig M. le

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Everything was fine.

Joshua M. le

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The best haul location I have ever used!!! Amazing staff.

Matt B. le

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Everything is great other than the reason for no longer using storage unit is it’s too pricey.. I now have a much larger storage unit for half the price that is also a secured facility..

tamara d. le

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I've been pleased with service for the past 9 years! Thanks!

Jason L. le

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Paul and Tammy were amazing! Excellent customer service! I wouldn’t go anywhere else

tom H. le

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Everyone was helpful and courteous. Thank you!

Mary G. le

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Wonderful facility! I had precious heirlooms and antiques,,,,, I felt secure using your storage room! Thank you!

VERNA M. le

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They put me on the second floor: 1) My age 74 2) lighting would not stay on to see to sort 3) incline to get my boxes, bins, etc to my car & bring them back until renting trlr to take to Ogden UT

milton w. le

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Staff were professional and helpful. I would use this store again and refer anyone with a need there. Thanks to U-haul of Rapid City.

Jonathan H. le

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It is obvious the owners take great care of this place.

Ken L. le

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I had rented a U-Box and just needed to empty it, but the site was clean and organized and the staff was friendly, helpful and efficient.

VERNA M. le

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I am 74 years of age and they gave me a storage unit on the second floor with a huge ramp. I guess because I was not going to be there beyond 30 days that they decided to put me on the second floor.

Neil B. le

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The gentleman who helped was extremely patient and helpful

Jeff S. le

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Great manager top staff

Jeff S. le

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Great place helpful staff and manager.

MOLLIE G. le

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Price has way to high and too many communications were sent by mail if you were paid up or not. That is why the app is in place.

Kevin C. le

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thank you

richard c. le

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great facility! the 24 hour door needs repair to enable after hours access.

Barb H. le

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steven d. le

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Great people to do business with!

Dani C. le

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One of the finest storage facilities I've ever had the pleasure of utilizing, clean, very well managed, customer service is the best, Konrad and his team of professionals are awesome!

Jack S. le

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Very clean, safe and convenient. The staff is exceptional. Friendly accommodating and professional. Highly recommend for all moving and storage needs.

ken m. le

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Staff & facilities were excellent! Went above and beyond all our expectations. Would highly recommend this user friendly establishment! Thank you!

James F. le

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Will not use U-Haul again !!!!!

Lynda S. le

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The guest service was great! Clean, neat facility.

Dan D. le

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I had a UBox shipped to RC and stored for 3+ years at their facility. I just recently unpacked the box there. Every step of the operation was effortless, smooth and trouble free. Thank you RC!

Jack S. le

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Very courteous, professional and accommodating.

robert j. le

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Good experience. I would use U-Haul again in the future.

Sarah S. le

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The service was fast and friendly. It was easy to get to my storage unit but it felt secured. I love the carts that are available for moving heavy items!

JAMES H. le

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The only comment I would have is the ramp going up to the second floor can be a bit difficult getting things up and down if heavy. All in all very good.

Camille A. le

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Best ever

Sarah S. le

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I received calls to confirm my reservation which was very helpful. The customer service on both ends was great!

Monica K. le

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Great service!

CLARA Z. le

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great service

MOLLY M. le

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Great place. Have used storage and also trucks for moving. Always excellent service! Thanks guys!

NANCY W. le

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We found this facility to be a clean and safe placce.

Susan Z. le

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The manager was extremely helpful and went above and beyond expected service.

ken m. le

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Awesome staff! Clean facility! Very accessible for all your storage needs.

Elaine B. le

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All the staff were super helpful. The facility is great. Very clean and accommodating. I would recommend this place to all my friends and family. Moving sucks but, this place made it so much easier!

JAMES M. le

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Konrad at the Rapid City UHaul was very helpful. They were extremely busy due to the Bike Rally. The location in RC is awkward but it is what it is. Phone system for UHaul is horrible!

jacob b. le

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Great staff, very convenient 24 hour access, and climate control made uhaul storage perfect for me. It's a little more expensive than other storage, but it was well worth it for what I received.

evelyn h. le

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Cost way to much!!!!

OZLEM O. le

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Great people. Great service. Great experience!!

barbra g. le

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Customer service was excellent. Professional and experienced. I will recommend U-Haul to my friends.

becky a. le

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There were issues with my stay but the staff was very friendly, and very helpful, and took care of business for me so that in the end I did leave satisfied.

Kahl S. le

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Christina C. le

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Wonderful facility and people

Meagan D. le

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The owners and staff are so helpful and friendly at this location! We could not have asked for a better experience with a moving and storage company.