Customer Reviews for U-Haul Moving & Storage of Red Bluff

1510 évaluations

2950 Main St   Red Bluff, CA 96080

(530) 366-3143

Heures

  • Lun - Jeu : 7h am à 7h pm
  • Ven : 7h am à 8h pm
  • Sam : 7h am à 7h pm
  • Dim : 9h am à 5h pm

Services dans cet établissement :

Pour nous contacter

(530) 366-3143

2950 Main St
Red Bluff, CA 96080

Services dans cet établissement :

Heures

  • Lun - Jeu : 7h am à 7h pm
  • Ven : 7h am à 8h pm
  • Sam : 7h am à 7h pm
  • Dim : 9h am à 5h pm
  • Inspection gratuite du remorquage
  • Propane payable à la pompe
  • Entreposage de bateau
  • Entreposage de VR
  • Entreposage de véhicules

Testimonials From Recent Customers

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Overall Rating:

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Évaluation :
5

Le client n'a pas laissé de commentaire.

Heather G. 
Évaluation :
1

Nothing but problems. Shed got broken into, not the staffs fault, BUT FAILURE TO NOTIFY me was. Then several times I was unable to access my shed for up to a week. And WAS NOT NOTIFIED IN ADVANCE that I could not access my shed. Twice this was a important time and both times ended up costing me a lot of wasted money. I moved my stuff into a different storage facility.

juleen n.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Angela F. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Joseph F. 
Évaluation :
4

Easy drop off

Gary B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Frederic M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

MARTIN M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Violet C. 
Évaluation :
4

There was minor trash left behind in the truck cab, rolled out from under the driver's seat. In these uncertain times, the trash shouldn't have been there. Was reassuring to see the staff wearing masks, they were cordial and the check-in and out process was easy. A little more attention to cleaning the cab, but overall a good experience and I would rent from them again.

Hal T. 
Évaluation :
5

So clean! Even smelled nice! Air conditioned units are great too. Or climate control units. Its awesome. Best storage unit I've ever used so far.

Heather J.  |  Premières impressions 
Évaluation :
4

The only issue i had was trying to phone later to make sure my return had been recorded properly.

John B. 
Évaluation :
1

So your employee Greg in red bluff told us we couldn't park by the trailer we rented so we asked where should we park he yelled at us fuck you and continued to pace around angry while we told the employee josh what there employee said and josh gave us his name so when we came back to return the trailer it was Greg that approached us like we wanted a aggressive employee touching our property

Amanda O. 
Évaluation :
4

the price was the only issue. Anything that could be done to control cost would be good. The other thing was the telephone, it took over 20 minutes to get anyone to answer the phone so that needs improvement.

David G. 
Évaluation :
5

Very nice, secure storage units that are reasonably priced. The online rental was a breeze. Most of all, the staff really goes above and beyond for their customers. Extremely accommodating & very fast to come up with alternative solutions to serve individual needs. I'd rented a too small of unit for my items, and Rhett was awesome! He quickly set me up in a larger unit. 

Christa P.  |  Online Move In 
Évaluation :
5

Have someone near the costumer service desk at all times so people don't have to wait or go looking for someone to help the costumers!!

Alma D. 
Évaluation :
2

General Managers Customer Service Sucks. Has no idea how to treat people whom have dealt with hardships or how to treat or talk to women in general.

Alyssa M.  |  Expérience générale 
Évaluation :
5

Always kind

Alma D.  |  Expérience générale 
Évaluation :
5

Red Bluff staff are fantastic!

David P. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Steve D. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

MICHAEL S. 
Évaluation :
1

The guy that helped me was great. Everything else about the experience sucked. I should not have to drive 380 miles out of the way to get a overpriced trailer. Uhaul guaranteed my trailer reservation, yet fell through when the time came for me to pick it up, and I had to change my move date.Uhaul it a price gouging company, that I will never recommend to a friend or ANYONE!

Jon A. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Catherine C. 
Évaluation :
5

My entire experience with Uhaul was great with the exception of one issue. My total rental cost was just shy of 700 $. However, when I returned the truck (a day early), I was charged an extra 40 $for extra mileage. This was a surprise to me and, in my opinion, a poor way to do business. After a rather large rental purchase, you surprisingly added more? Seems a bit greedy to me.

Paul M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

PAUL R. 
Évaluation :
5

Very helpful and courteous and polite Accommodating to our needs and assisting my son getting the storage in order thank you

mary s.  |  Premières impressions 
Évaluation :
5

Who could have it better than this.

Jerry S. 
Évaluation :
1

Le client n'a pas laissé de commentaire.

Mireya Z. 
Évaluation :
3

Your storage rate are outrageously high for what you have to offer

Thomas C.  |  Expérience générale 
Évaluation :
1

They change my location

Margarito R. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Adrian I. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Lisa Ann P.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Deryl N. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

James S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

wesley Z. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

CASSANDRA J.  |  Expérience générale 
Évaluation :
4

Le client n'a pas laissé de commentaire.

BRANDY T. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

BRIAN S. 
Évaluation :
2

In December I Wrote a check and a month or so later a payment goes through with a note saying checked destroyed no check and I never received an email about it. In January I made a payment for 38,74 which email said I owed I paid that and In February I get an email saying I m late on a 49,95 payment for January +a 10 late fee .staff was not friendly and has to wait for a while till someone came in the office to help you.

karen r.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

cathrine T. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jeremy A. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Wendy L. 
Évaluation :
5

My storage was perfect for what I had. All employees were very nice at the Red Bluff U haul. Thank you 珞

Lisa L.  |  Expérience générale 
Évaluation :
5

First storage unit was too small and staff were courteous and quickly switched me to a larger unit and I was able to unload my items and be on my way

Angelica M.  |  Premières impressions 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Rose P.  |  Online Move In 
Évaluation :
5

The help was timely and everyone was great will do business again.

Beverly K. 
Évaluation :
5

Quick n easy

JEREMY H. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jehad A. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jill L.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Nicole S. 
Évaluation :
5

Total nightmare in dealing with UHaul to locate a trailer. Our reservation was not honored and we had to find an alternative. We finally did, it the trailer was bigger than we needed and double the cost. It wasn't a one way - which we needed - so not only did we have to pay a lot more, we had to cut our trip short to return the trailer. Your reservation process - that relies on people keeping their “return” commitment, sucks!

Paul K. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Robert N. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Kyle P. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Debra M.  |  Premières impressions 
Évaluation :
4

Le client n'a pas laissé de commentaire.

juergen t.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Edward E. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Drew T. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Thomas G. 
Évaluation :
4

Drop off was only easy because I saw a staff member who told me to drop off keys in the box. I never found the bar code to scan.

Deseray T. 
Évaluation :
5

I was ok with the Storage units them selfs. But Uhaul needs to find away to guarantee a customer gets what they reserve. From the beginning of our renting a van in Sacramento and then to get to Redding only being told there was no sheds available then sent to Redbluff told there wasn't a hug one but we could have two free which was oas ok but. Your reservation service needs to be more honest with there customers. Thanku Redbluff for the use of your storages

Laurie P.  |  Expérience générale 
Évaluation :
5

Eric did an awesome job! Very pleasant experience. Merci.

Luke D. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

THOMAS G. 
Évaluation :
5

The only problem we had is that when we made a reservation with U Hual in Ogden Utah, for a truck, we were supposed to get a 30 day free storage unit in Chico where we moving to. But when we arrived the store units at U hula in Chico were not available and we had to unload and store our truck load of furniture and household goods in Red Bluff. This caused us extra mileage and therefore extra expense. Not Red Bluff's fault. But irritating that the original reservation did not work as planned.

Daniel C.  |  Expérience générale 
Évaluation :
2

I was doing the contactless pickup by my mobile device. I zoom ended up having to go inside because the keys were moot in the pick up box. When I had asked the unpleasant employees I was first told, well iclosed last night and you were picking it up when we were open. Then when I asked what's the point of doing the mobile contactless pick up the employee just says...oh ya. And three unpleasant employee hours back to doing whatever he was working on. No sorry or anything. Then as I was leaving the counter the next customer vibes up needing propane. The Dane unpleasant employee tells the customer that it would be 10-15 minutes before he could help him. (But there was angry employee working)

Bryan K. 
Évaluation :
2

My reservation time was not honored. I didn't get my vehicle until 1,5 hours past the reservation time. By the time I loaded my vehicle and arrived at my destination, it was closed - it had closed 3 minutes before I arrived. The entire trip, fees and gas were a complete waste.

Heather G. 
Évaluation :
5

Rhett the manager went above and beyond to help me make my move to Washington happen after running into a few snags. I highly recommend this storage facility.

Doug M.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Salvador B. 
Évaluation :
5

Keep the good customer service

Jose R. 
Évaluation :
3

Not over charge customers. Be more organized

Juan G. 
Évaluation :
1

The vehicle was inoperably safely. No one drove it befkre i remted it to see if it was mechanically operational. No one in the UHaul Org has made this right with me. The whole experience was an exhausting waste of time.

Bengt R. 
Évaluation :
5

Thank you. Every bit of contact I had was favorable.

Linda S.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Nikita P. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Susan S. 
Évaluation :
1

When I arrived the entrance was not marked and did not have lights, once i was in the building it took me an hour to get the truck at which time I was told to go get my truck and that it was around back. I walked around back where I had to pull out my phone because there were no lights. I was not shown my truck by any employees and had to inspect it by phone light. The next day I received numerous calls from the uhaul location because they did not properly setup my rental contract. whenever I called back I was routed to customer service and not the actual store location, and whenever I asked I was tld I could not be transferred to the branch. customer service said that my contract was not opened up. I called into customer service numerous times, each time having to wait 20+ minutes to speak with a representative. When I dropped off my truck the contract was still not opened, but the next day I saw I was charged on the card I provided to the branch location, and to the card I used to make the reservation. when I called about the double charge I was told i was not charged. I just received another email showing that I was charged an additional 95 $dollars without explanation

Karl T. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Doug M.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

William D.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Heather C. 
Évaluation :
5

Awesome. Great service.

Patricia N. 
Évaluation :
5

Very friendly

Celina W.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Lloyd W. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Dorothy C.  |  Expérience générale 
Évaluation :
5

you mean it can get better than this? Super excellent customer service. Very Very pleased. Hats off to guys.

vince P. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Serhii K. 
Évaluation :
3

Please charge & bill only for the time from pickup to return. I had to challenge the bill before u haul employee would correct bill to reflect actual time I had possession of your property.

CHARLES P. 
Évaluation :
1

I've never had an experience like what we experienced. The vehicle soon after we picked it up put on the tire indicator light saying low tire. So we pulled over saw it was low filled it up and tried to make it home. A three hour tour turned into an 8 hour tour because you're insurance that we paid for gave us a window of an hour and a half for the roadside service to come and help us didn't bring a tire with a rim because he found out that the stem on the tire was messed up. So no we are not happy thank you

Mark W. 
Évaluation :
5

Easy to reserve on line. Pick was fast and easy

Edward D. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

susan T. 
Évaluation :
5

was a little busy .. had to wait a little bit to turn in ..

Timothy A. 
Évaluation :
5

Great customer service, techs are courteous and helpful.

Alex M. 
Évaluation :
2

The customer service needs improvement. I was not charged properly the first time and had to complete two transactions. We were shown to the tow dolly, but then left standing in the parking lot while the employee walked away. I had to ask where I was to get my rental truck. He pointed to a row of trucks and indicated mine was on the left and turned around and walked away.

Rishaye B. 
Évaluation :
1

Le client n'a pas laissé de commentaire.

Rodger C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Julio M.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

LAUNA O. 
Évaluation :
5

The cab of the truck reeked of marijuana and in the box bed of the truck I found dirt and leaf remnants of marijuana. Also, the manager of the location allotted me 60 extra miles on my contract that was not applied to my final bill and the charge for the little tiny hand truck should have been 10,00 $ not 21,00 $!

Amy C. 
Évaluation :
5

I just want to say in a trying and stressful time that the staff at this location have been more than kind and accommodating to my situation. They made and extreme stressful few weeks a little easier by not only their kindness but their help as well. I want to give special comment on Darren who helped me from Truck rental, to storage rental, to transferring storage units a smooth transition all the way. I also want to give special comment about Eric who helped me as well a few weeks ago.. again he made a difficult situation better. I can't speak highly enough about the friendliness of all the staff I encountered in my comings and goings. Merci.

Melissa L. 
Évaluation :
4

Windshield was not cleaned and truck reeked of marijuana. I called and complained. I was told they would swap trucks but mine was already loaded with furniture. When i returned it two days later still smelling the person at uhaul said, "it's that time of year." That's unacceptable. The truck should have been cleaned better or put out of commission untill it didn't reek. Also there was no one in main office when i picked up truck and it took forever for someone to come in to help us. They are friendly there but not too professional.

Lucinda B. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Donald B.  |  Premières impressions 
Évaluation :
4

Le client n'a pas laissé de commentaire.

David V. 
Évaluation :
3

I never used the unit

Tahnee R.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Theodore S. 
Évaluation :
5

Rental and return went smooth and quickly

Paul H. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Marvin F. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Julia L. 
Évaluation :
1

The staff was rude and we were an hour late dropping off the equipment and they charged me for an entire extra day. I've used U-Haul many times and have never met such un-accommodation. Will be avoiding U-Haul in Lithuania if this is the policy.

Samuel D. 
Évaluation :
4

I wish I could have contacted location directly.

Ronald E. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Charity K. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Jason A. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

John W. 
Évaluation :
5

I have rented so many vehicles over the past 4 months. The team at this location is phenomenal? They the manager needs to know about that! So does every member of their team. Casey Pearce.

Casey P. 
Évaluation :
4

I had moved with u-haul last year. It was awesome that you offered a month's free rent with the storage.

Lisa L.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Marie P. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Charles W. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Randall H. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

LAMAE P. 
Évaluation :
4

This staff at this facility is pleasant and courteous. However, when I was told "You're good to go" after they hooked up the U-Haul trailer to my tow vehicle, I was wrong to assume the lights were connected as well!

cathy h.  |  Expérience générale 
Évaluation :
5

Nothing:)

Janet S. 
Évaluation :
5

i was in and out and thay had every thing ready for me

Jane B. 
Évaluation :
5

There was a very big mixup and confusion with the reservation that was made for myself in moving my girlfriend from Chicago to Rocklin. I was supposed to have a much larger truck that would allow me to take only one trip from Chico to Rocklin and instead when I arrived after driving 3 1/2 hours to red Bluff from Rocklin to pick up the rental that I was supposed to have and then found out it was not available granted the location did call and leave me a message however we were on back roads were service was spotty and I did not receive that so once we did finally arrive we were notified that my truck was not there and they couldn't guarantee how long it would take for it to be there due to the additional time constraints we had for our other events I had to except a much smaller truck and now I am having to take multiple loads instead of one load only. There was a small compensation that was offered and applied to our account but it was an additional waste of 2 1/2 hours that I would not of had to waste because the locations in Chico had the smaller truck had I been given this information More than an hour or two prior to needing to pick up my truck. I just view it as a poor management of time and organization to offer some thing with no guarantee was very upsetting.

Travis K. 
Évaluation :
5

Give Eric B. and the Manager a raise. They had to deal with the mess that their fellow Uhaul employees caused. On top of the mess, they did a good job with their customer service. Class act by the both of them. Given Uhaul royally messed up my order, I am not recommending Uhaul to anyone, and I will never use it myself again. But this location knows how to please cusomers.

Christopher A. 
Évaluation :
3

I did not receive a phone call to confirm pick up location and time. I was given short notice of the change of location and equipment. BUT the employee was very kind and informative.

Ivan C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Ulanda H. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Trang N. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

bruce m.  |  Expérience générale 
Évaluation :
5

Merci

Nathan C.  |  Expérience générale 
Évaluation :
5

Customrr service was exceptional, very fast and efficient yet personable and friendly. Merci.

Michael N. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Hiram J. 
Évaluation :
4

I had a 9 am appointment, yet waited 45 minutes to be helped. More staffing!!

Paula S. 
Évaluation :
2

There were two guys sitting there when I arrived and neither one of them wanted to take the time to help me. They literally just said leave the keys in it you're good. I had some boxes that were unused as well as moving blankets that I was supposed to be given a refund for which I never did receive. I did ask the one guy and he just said will make sure you get what's coming. I just feel like they did not want to tear themselves away from their conversation they were having with one another to take the time to help me. My overall experience that U-Haul was so deplorable that I will never never never again use your company for my needs. Nor will I allow anybody in my family to do so and I have told everybody I know how awful of an experience I had with U-Haul.

Rachele J. 
Évaluation :
3

Truck was so extremely filthy that the inside of the windshield had thick dirt on it. The registration was not completed correctly, and if I didn't check on it a few days ahead of time, would not have had the right size truck. This was very stressful as we were moving to another state.

Keith B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

MEKYLAH T.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Mark H. 
Évaluation :
4

My original rental was unfortunately scheduled for 1 day rather than the 4 days i wanted. I called customer support and added several days, intending on returning the trailer on a Saturday. when I in fact returned the trailer a day early on Friday, I was told it was late and additional charges would be added. The entire experience was not positive, but I'm not sure it was the fault of employees at either location.

Richard B. 
Évaluation :
1

Rental truck wasn't available, and I was given uhaul instead that was dirty. Thw associate made me clean it or else a 25$ charge and fill it to full even tho vehicle wasn't full. Gave me a uhaul that was too big when they had smaller ones available. The associate wasn't very friendly or helpful.

Louise M. 
Évaluation :
5

Great facility, clean and air condition

STEVEN M.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Debbie S.  |  Expérience générale 
Évaluation :
5

Helpful polite staff and facility is very clean Impressive to other storage locations

Leslie G.  |  Premières impressions 
Évaluation :
4

I like most of what comes with my new storage however i think that one thing would make it even better and I would give u-haul a 5vstar rating if they changed the access hours to 24 hours, we already have cards to disable alarms for our units why cant we access them whenever we want to having that feature whats the point in having that when employees are already there watching the place! And many times i have needed something from storage after hours or have to work dayshift and cant do anything i need to do in my unit because its closed

Amber S.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

JESSICA F.  |  Premières impressions 
Évaluation :
3

Card reader nerver worked so the alarm always went off. Difficulty closing storage due to long lines and unable to do it through the app. Customer service couldn't close it so. I waited for 2 days for someone to call me back.

Kari S.  |  Expérience générale 
Évaluation :
4

Mirella was very helpful & patient while helping me to set up a reservation by phone.

michael W.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Amy H.  |  Premières impressions 
Évaluation :
5

Clean, well maintained, secure, best in Red Bluff

mike g.  |  Expérience générale 
Évaluation :
1

You keep sending some guys receipt to my email. I am not a customer.

Michael M.  |  Premières impressions 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Erica F.  |  Expérience générale 
Évaluation :
5

very easy, friendly staff, very clean & their rates are great

Patti G.  |  Premières impressions 
Évaluation :
5

gentleman doing paperwork made it a wonderful experience

Debbie S.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Katie M.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

KATHY L.  |  Expérience générale 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Erica F.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Janet A.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

KATHY L.  |  Premières impressions 
Évaluation :
3

Le client n'a pas laissé de commentaire.

BENJAMIN H.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

mary alice m.  |  Premières impressions 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Kim M.  |  Expérience générale 
Évaluation :
5

The only problem was there alarm system was not working but the employees were very helpful and professional.

James p.  |  Premières impressions 
Évaluation :
3

Long waistline, not enough staff. Technical issues with cards

Jackie M.  |  Premières impressions 
Évaluation :
5

Excellent customer service; I had a billing issue and they went above and beyond to fix. Very friendly people.

JAMES R.  |  Expérience générale 
Évaluation :
4

above average . . maybe even excellent. Depends on how service goes it may become excellent. Friendly, helpful, knowledgeable . . . that's how i like my experiences to go

Jorge A.  |  Premières impressions 
Évaluation :
3

Staff was friendly and helpful when you could find a staff member to actually help you. Units are way overpriced. My 10x20 was 199,95 per month. Just down the street my new 10x20 is only 95 $per mo

Nathan D.  |  Expérience générale 
Évaluation :
5

We had a horrible experience with uhaul on the phone. Experienced being led astray and misled. Totally taken advantage of and had to drive 30 minutes bc of it. Red Bluff saved your reputation

John S.  |  Expérience générale 
Évaluation :
5

After a terrible and fraudulent experience on the phone. Being taken advantage of and misled, I was about to report uhaul. Darren (hope I got his name right) was amazing in Red Bluff and saved the day

John S.  |  Premières impressions 
Évaluation :
5

Thank you, Red Bluff, for attentive service with no hassles.

Robert P.  |  Expérience générale 
Évaluation :
5

No comment

Glenn W.  |  Expérience générale 
Évaluation :
5

Overall excellent facility and service.

gary f.  |  Expérience générale 
Évaluation :
5

Rebecca and her staff are amazing. very helpful and courteous. I have told lots of my friends how great the U-Haul store is in Red Bluff. Great experience and you have my continued business. thank you

Malcolm M.  |  Expérience générale 
Évaluation :
5

Indoor storage facility was great for the price. I never once worried about my items being stored there

Dusti B.  |  Expérience générale 
Évaluation :
5

The staff was very helpful and friendly

James S.  |  Expérience générale 
Évaluation :
5

I find this store very helpful, great courteous staff, and always very clean. Definitely a great representative of the U-HAUL corporation. I will recommend this store for moving and storage needs.

Malcolm M.  |  Premières impressions 
Évaluation :
5

I was pleased to have a convenient clean and safe facility to store my belongings. Very satisfied. Thank you, Cindy Brown

cindy b.  |  Expérience générale 
Évaluation :
5

Impressive

Denise b.  |  Premières impressions 
Évaluation :
5

Well maintained facility. Staff was very good to work with. I will return for future services.

Jerry w.  |  Expérience générale 
Évaluation :
5

GM Rebecca Browser was the complete package: Give the lady a raise!

Marcey O.  |  Premières impressions 
Évaluation :
5

Thank you for all your help.

David K.  |  Expérience générale 
Évaluation :
5

The staff at this facility were the absolute best we have ever experienced. The facilty is always clean and still looks brand new! That manager & staff ROCK!! I will highly recommend this facility!

Shelly Z.  |  Expérience générale 
Évaluation :
4

Easy peasy!

Rosalia C.  |  Expérience générale 
Évaluation :
5

Would highly recommend the Red Bluff U Haul. Rebecca Brower was very helpful. All the employees were very friendly. Made my moving experience easier. Merci

Lurline P.  |  Expérience générale 
Évaluation :
5

Hassle free and clean units.

Jeff d.  |  Expérience générale 
Évaluation :
5

Great manager we went to different high schools together.

Scott M.  |  Premières impressions 
Évaluation :
5

Love the security system!

Lauren L.  |  Premières impressions 
Évaluation :
5

Very clean facility. Rebecca and Erica are excellent and helpful!

Derek R.  |  Expérience générale 
Évaluation :
5

Rebecca was great.

Larry F.  |  Expérience générale 
Évaluation :
5

The place was always clean, the staff were always nice and helpful and always open when I needed it.

Heather L.  |  Expérience générale 
Évaluation :
4

my only problem was with Judith when I called to reserve a storage locker. She has no clue how much space a 26ft Uhaul truck needs. She wanted to rent me the smallest unit.

john b.  |  Premières impressions 
Évaluation :
4

I'm so glad that uhaul moving men were able to help me. Without their skills, I would not have been able to get my job done. Thank you U-Haul crew!

peggy h.  |  Premières impressions 
Évaluation :
5

Merci.

Andrea W.  |  Premières impressions 
Évaluation :
5

Thank you for making our move very easy. Both places were very nice and helpful.

David R.  |  Premières impressions 
Évaluation :
5

great customer service.

Magaly H.  |  Premières impressions 
Évaluation :
4

Having spent more time at this unit,I found it one of the best .

Eliza J.  |  Expérience générale 
Évaluation :
5

Thanks for having available a 5 X 5 X 8 storage unit!

Jerry T.  |  Expérience générale 
Évaluation :
1

R to hsu I see bue

Johnny G.  |  Premières impressions 
Évaluation :
4

On the staff question, the people that worked directly with me are great but there was one gentleman who worked there that was inappropriate in his phone conversation to another uhaul facility.

Albert E.  |  Expérience générale 
Évaluation :
1

This is NOT Robert Bair. He did ID theft using my cell phone number and email address. I'm his ex girlfriend! I reported this to red bluff police department.

Robert B.  |  Premières impressions 
Évaluation :
5

The young lady who helped us was patient and t thorough. She had our unit ready and quickly did our check out. We were happy to see how clean the unit and the facility was. Nice job!!!!

Delores P.  |  Premières impressions 
Évaluation :
5

The store manager was super helpful and extremely professional. I will recommend this location. I am in Real Estate and deal with people moving everyday.

CARLLA W.  |  Premières impressions 
Évaluation :
5

Thank you for great customer service!

Jerry T.  |  Premières impressions 
Évaluation :
5

I would do business with them time and time again. Lovely people, great location, great help and a very clean facility.

Mary B.  |  Expérience générale 
Évaluation :
5

Bianca was awesome. I was told I would have to come back to the facility in person to close my account and she helped me get it done verbally.

Suzanne M.  |  Expérience générale 
Évaluation :
5

Rebecca was absolutely awesome. She works hard and is so very friendly. I strongly recommend this U-Haul location and I will be a returning customer when I need a U-Haul vehicle or off-site storage.

Ronald M.  |  Expérience générale 
Évaluation :
5

Best storage facility we ever used! Thank you for all your help and kindness to the Campfire survivors.

Christina W.  |  Expérience générale 
Évaluation :
5

Our experience did not start out good., so we started a complaint with cooperate. We were contacted by Chris Watson who went to great lengths to correct the situation. Thank you very much Chris!

Reagan R.  |  Expérience générale 
Évaluation :
1

The staff was very excellent

melissa h.  |  Premières impressions 
Évaluation :
5

Had a great experience as always at the RB U-Haul facility. Rebecca is very friendly and always goes above and beyond to make sure everything goes smoothly and does it in a timely manor. Merci.

Shelly F.  |  Expérience générale 
Évaluation :
5

Dry nice Well trained respectful employees

Micheal A.  |  Expérience générale 
Évaluation :
5

Everyone who works at this U-Haul in Red Bluff were so helpful. They went out of their way to accommodate! Great customer service!

KATHERINE B.  |  Premières impressions 
Évaluation :
5

Good rates, very clean facility, and always super customer service!

Nicola L.  |  Expérience générale 
Évaluation :
5

Pleased how clean the place was and how pleasant Rebecca the staff member helped checking us in.

Douglas H.  |  Premières impressions 
Évaluation :
5

The manager of that u haul was awesome and helped out so much!!

Jeremy H.  |  Premières impressions 
Évaluation :
5

Great experience from the Manager to the line staff. Best business in the north state!

Kim L.  |  Expérience générale 
Évaluation :
4

The customer service was above And beyond. The lady was incredibly helpful, and kind. My husband and I left discussing what great service we had, and how nice the units are. Way to go uhaul!

Joshua H.  |  Réservation 
Évaluation :
5

Excellent service from check-in, assistance, and drop-off personnel.

Gregg E.  |  Réservation 
Évaluation :
5

Most excellent experience. Excellent staffing Great location Great carts to haul your stuff Outstanding building more like a hotel for your stuff... LOVELY

tracy g.  |  Expérience générale 
Évaluation :
4

You guys are helpful and customer service is great. Very friendly staff.

EDRICK P.  |  Expérience générale 
Évaluation :
5

I decided not to use the storage, but experience was great. The facility is very clean and nice, the staff was very helpful.

Serhii K.  |  Réservation 
Évaluation :
4

The facility is well designed, solidly built, clean, safe, and has a good staff. But since I get paid on the first, I did have an issue paying hefty fees for being 'over 30 days late' on long months.

Eric K.  |  Expérience générale 
Évaluation :
5

Setting up the reservation was easy online and the process in-store once I got there was easy as well. Super secure place with staff willing to help and don't seem "bothered" with it. Great place.

Justin M.  |  Réservation 
Évaluation :
5

Ryan Nesles is a awesome worker there in Red Bluff he the best worker I’ve see in a long time he goes way be on helping you in this business and I would give this man a raise plus he was only one here

keith k.  |  Expérience générale 
Évaluation :
1

It has taken countless phone calls, multiple credit card disputes, repeated emails and much more of my time than it ever should have for UHaul to correct their mistake. Never again will we use UHaul.

Sara S.  |  Expérience générale 
Évaluation :
3

Unfortunately the unit I reserved was unavailable and I was told that a new employee had made a mistake in making my reservation. There were only smaller units available and not other offer was made.

Brianna C.  |  Réservation 
Évaluation :
5

This is the best Uhaul facility I have ever been to! Friendly and helpful staff and first class service! I would give six stars out of five if I could!!!

Michael F.  |  Expérience générale 
Évaluation :
5

Good experience!

Anne H.  |  Expérience générale 
Évaluation :
5

It meant so much to me to have a small storage unit ready just in case in case I wasn’t allowed back into my home yet.

Tammie J.  |  Réservation 
Évaluation :
5

Staff was very helpful and met all my needs with pickup and return of a U-Box.

Ray U.  |  Expérience générale 
Non reviews have been submitted for this location.

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