Évaluations des clients U-Haul Moving & Storage of Red Bluff

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de U-Haul Moving & Storage of Red Bluff

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Magnus J. le

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Always a pleasure getting what I need at Red Bluff Uhaul The staff is always courteous and helpful.

Juan S. le

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Le client n'a pas laissé de commentaire.

Leslie F. le

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Le client n'a pas laissé de commentaire.

Herm M. le

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U Haul , especially here at the Red Bluff location, has been excellent to work with in all areas! We greatly appreciate the ease of rental and various sizes available for rental, as well as the flexibility of rental options, ease of returns, etc. You are all greatly appreciated, and we will happily continue to support your business. Thank you!!

Arlen A. le

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Le client n'a pas laissé de commentaire.

Clifford H. le

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Le client n'a pas laissé de commentaire.

Virginia C. le

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Le client n'a pas laissé de commentaire.

Heather N. le

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The employee working at this location Frank Arellano was rude and obnoxious. He seemed to have great difficulty doing his job. The online process made his job super easy and he still managed to mess it up.

John S. le

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We had a horrible experience with uhaul on the phone. Experienced being led astray and misled. Totally taken advantage of and had to drive 30 minutes bc of it. Red Bluff saved your reputation

John S. le

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After a terrible and fraudulent experience on the phone. Being taken advantage of and misled, I was about to report uhaul. Darren (hope I got his name right) was amazing in Red Bluff and saved the day

Rohit S. le

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Le client n'a pas laissé de commentaire.

Joseph R. le

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Erika i Awesome!!!! Thank you Erika!!!

Ricky L. le

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Absolutely recommend this place. I was only dropping off but had an issue from where I picked it up that they wrote the contract for local. That was not what I had told the guy to do because I was driving over 800 miles and didn't want to bring it back. The guys at UHaul in Red Bluff California fixed the problem. Otherwise I would have had to pay double. Thanks guys at Red Bluff UHaul!!!!!

Martin T. le

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Le client n'a pas laissé de commentaire.

Randall L. le

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As always they were exceptional, I wouldn't rent from anyone else, The staff are very friendly, It is always a pleasure to use this locations services. Thank You

Creevy D. le

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new person should not have been helping without more ojt training

Douglas H. le

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Le client n'a pas laissé de commentaire.

Robert P. le

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Thank you, Red Bluff, for attentive service with no hassles.

Glenn W. le

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No comment

Robert G. le

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Le client n'a pas laissé de commentaire.

Ginger L. le

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There is noting you can do to improve any thing. Every thing was done perfect.I couldnt of asked for a better group of people. I dont know about the other Uhaul places but the one in Red Bluff couldnt be any better. Thank you for all your help.

Ross B. le

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Le client n'a pas laissé de commentaire.

Robert H. le

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Le client n'a pas laissé de commentaire.

Mynette S. le

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Le client n'a pas laissé de commentaire.

Michael D. le

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Le client n'a pas laissé de commentaire.

Alisa S. le

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On 11/23, I went into the local Red Bluff store and reserved a trailer at the Ukiah North State St. location for pick up on 11/29. The gentleman that helped me seems knowledgeable and provided me with a reservation number. I received a confirmation call Wednesday 11/27th around 9am. Then, about 15 minutes later, another call came in stating that I would have to travel to Fort Bragg to pick up the trailer. That was over 2 hours from where I had reserved the trailer!!! The Ukiah location was not very helpful at all, giving me no valid reasons for not having the trailer I had reserved. Once we arrived at our destination by Ukiah, I called UHaul in Lakeport trying to find a trailer closer. She found me one in Lower Lake and we reserved a cargo 5x9 with ramp trailer. Never, did she mention that it wasn't enclosed! Based on the previous reservation screw up, I called Brown's RV in Lower Lake to confirm they actually had the trailer. Frank informed me that there are NO enclosed 5x9 w/ramp trailers. But he did have a 5x8 enclosed trailer that he offered up. And, when his online price showed $91, and I informed him I could book it online for $51, he held the trailer while I completed an online booking so I would get the cheaper price. Really appreciate his knowledge and forthcoming attitude especially after being so completely frustrated and disappointed with UHaul. I will definitely think twice before I use UHaul again, especially for out of town rentals.

Richard B. le

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I used the cargo van. I really liked it, except: Handholds to get in and out of the back and side doors are really needed for convenience and safety. Thanks

Juan G. le

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Le client n'a pas laissé de commentaire.

DENNIS H. le

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Le client n'a pas laissé de commentaire.

Daniel L. le

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Le client n'a pas laissé de commentaire.

gary f. le

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Overall excellent facility and service.

Craig W. le

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Service check in and out very slow

Michael S. le

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I reserved a trailer 7 days in advance. Pick up was in Chico. After waiting 1 hour after pick up time the trailer was not available. Had to drive back 40 miles to RedBluff and get a different trailer. This inconvenience delayed my travel plans and Increased cost. Because of this I was not pleased with Uhauls performance

Rachel R. le

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Le client n'a pas laissé de commentaire.

Cheryl G. le

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Le client n'a pas laissé de commentaire.

Benjamin H. le

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Le client n'a pas laissé de commentaire.

Sonja S. le

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I found this location to be extremely understaffed. There was only one person to handle the clients and I waited over a half an hour in line to pick up my truck. There were at least two other employees that look like they didn’t know what they were doing or perhaps being trained but weren’t able to handle any of the clients. It seems that scheduling should be based on the reservations

Ronald B. le

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There isn't much to improve at the Red Bluff Uhaul Center California they are all I saw a great teamwork while I was there everybody is willing to help one another the office was very very busy while I was there and it just seemed they were all working together as one independent employee for your company thank you

Malcolm M. le

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Rebecca and her staff are amazing. very helpful and courteous. I have told lots of my friends how great the U-Haul store is in Red Bluff. Great experience and you have my continued business. thank you

Mynette S. le

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Awesome care!!! Thank You??

Marc O. le

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Incredible service. Friendly people.

Jeffrey S. le

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Would be nice if there was a way of locking the Ball mount to the trailer with a padlock.

Sabrina J. le

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Le client n'a pas laissé de commentaire.

Teresa N. le

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Le client n'a pas laissé de commentaire.

Daniel A. le

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Improvements, none. Thanks to Rebecca I was pleasantly surprised. U guys rock!!! Daniel fr Honolulu, thank you so much Rebecca Brower

Brenda B. le

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Our customer service guy was awesome ?? His name is Darren , what a nice man. Darren was very knowledgeable and understanding. We appreciate all he did for us. Thanks Darren!!

Timothy C. le

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Pickup was too slow personnel was nice and good but there were only three people to pick up truck or trailers at the time I was there and it took an hour to pickup a car hauler. I had a tire go bad and the surge brakes did not work. I told the guy who came to fix the tire he just said oh that’s not good but didn’t bother to check them. I tried to check the fluid but could not get the lid off. Lucky I have a GMC Duramax and was able to handle the weight. I left a note at drop off and they called me and said you are aware it has surge brakes right. Surge brakes or not they don’t work. He acted like I was a dumb ass but he didn’t know I do a lot of towing for a living who’s the dumb ass is what I wanted to say.

Travis S. le

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I was happy with everyone involved.

Robert S. le

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Le client n'a pas laissé de commentaire.

Lorelyn Z. le

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Julie was efficient and friendly and helpful in recommending storage options to us upon our re-location from Santa Rosa to Red Bluff. Wonderful Staff!

Randall L. le

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Friendly staff, Great service, Thank You

Elizabeth D. le

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A discount was offered to drop off at this location. Thank you

Carole P. le

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Le client n'a pas laissé de commentaire.

clark T. le

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Le client n'a pas laissé de commentaire.

Tony M. le

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great service fast in fast check super

KRYSTAL M. le

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....

David B. le

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Le client n'a pas laissé de commentaire.

Roy H. le

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Fuck you and your picture taking. Delete my picture from your files

Shilin A. le

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Le client n'a pas laissé de commentaire.

Debra Z. le

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Rebecca is outstanding!!!

Alonzo L. le

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Le client n'a pas laissé de commentaire.

Earl M. le

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I was highly disappointed with the gasoline practice. I was told to bring the truck back with a little over a quarter tank. How was I to know how many miles per gallon the truck uses. I just had to guess how many gallons to put in. That is not the way it is when I rent a car; It is full when I get it and full when I return it! Anyway, I got stuck with paying too much for gas. It was about a half tank when I turned it in. At almost $4 a gallon it was too much. I guess I'll have to find another place for the next time. Sorry.

Kenneth M. le

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All good

DIXIE W. le

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Return phone calls I was left a message to call uhaul in Gearhart and out of all the times I tried no one at uhaul answered the phone. A call center did but did not no what Craig wanted to say.They sent e mails to him I never got a call back.Everything else was great.

Henry C. le

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Hard to improve on the customer service I got the last couple of days! Red Bluff was and is with out power and the 2 people working under those conditions were great. It was incredible that they could still be so patience , kind and helpful while trying to use I Pads and their phones to conuct business. The young lady was very kind on point and did a great job!

Dusti B. le

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Indoor storage facility was great for the price. I never once worried about my items being stored there

Richard H. le

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Customer services was excellent quick and easy got mebon way way without a hassel

John B. le

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Red bluff did everything above and beyond ..how ever your customer service call center is a joke I order or revered a trailer for Redding location no attempt was ever made to accomate me had to drive to red bluff the hauler was. garbage fender bent wheel bearings loose a ratchet straps came loose during hauling of truck. Was supposed to get a call from one of your customer service call center people to try to see if there was was aval in Redding never receive that call the only reason I took the hauler was in needed it badly this weekend .. I resverd this trailer like a week or so in advance with the cost of diesel me driving to red bluff and back to return it when I live in redding is not what I want to do you guys should pay for the fuel it took to pick it up and return it my time to go get it and return it is also not happy not the first time I have had issues with getting haulers from you guys

James S. le

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The staff was very helpful and friendly

Diana B. le

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Le client n'a pas laissé de commentaire.

virgina M. le

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Le client n'a pas laissé de commentaire.

Monica S. le

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Mostly everyone is nice and helpful. But I like the selec of mechindise and very clean place!

David R. le

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This is a very nice location. The employees and the owner were very helpful and knowledgeable. I will go out of my way to return to this location.

Christopher B. le

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Le client n'a pas laissé de commentaire.

Jessica M. le

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julie, the employee who checked us out was very nice.

Robert K. le

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Use the person who rented email I didn’t rent nothing I wouldn’t rent after my last experience with uhaul

Malcolm M. le

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I find this store very helpful, great courteous staff, and always very clean. Definitely a great representative of the U-HAUL corporation. I will recommend this store for moving and storage needs.

heather H. le

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Le client n'a pas laissé de commentaire.

Elizabeth B. le

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Nice and helpful crew of people! Thanks, Elizabeth Brown

cindy b. le

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I was pleased to have a convenient clean and safe facility to store my belongings. Very satisfied. Thank you, Cindy Brown

Tony M. le

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Le client n'a pas laissé de commentaire.

Cynthia C. le

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Absolutely nothing! Everyone but especially your manager was excellent. Thank you so much!

Denise b. le

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Impressive

CHUCK B. le

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I found the whole experience pleasant. The staff was extremely helpful and knowledgeable of the equipment that I was renting.

Roy W. le

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Le client n'a pas laissé de commentaire.

Joseph V. le

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Le client n'a pas laissé de commentaire.

Vickilee G. le

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The employees were very attentive and friendly. I was having a stressful weekend, and the service at the Red Bluff Uhaul was super understanding and went above and beyond to help me.

Jerry w. le

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Well maintained facility. Staff was very good to work with. I will return for future services.

Lynette V. le

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This time I was able to pick up our enclosed trailer at the red bluff location, our choice spot but last time they tried to relocate us to Chico another hour and a half away. Not good, had to cancel pick up after taking time off from work.

Marcey O. le

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GM Rebecca Browser was the complete package: Give the lady a raise!

anthony O. le

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Le client n'a pas laissé de commentaire.

Joseph V. le

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Le client n'a pas laissé de commentaire.

Joseph V. le

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Le client n'a pas laissé de commentaire.

John T. le

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I drove this uhual 21 miles. I was charged for 106 miles. That is ridiculous.

Kaveh S. le

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Le client n'a pas laissé de commentaire.

David K. le

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Thank you for all your help.

Shelly Z. le

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The staff at this facility were the absolute best we have ever experienced. The facilty is always clean and still looks brand new! That manager & staff ROCK!! I will highly recommend this facility!

Ralph P. le

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Le client n'a pas laissé de commentaire.

Rosalia C. le

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Easy peasy!

Christopher G. le

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Le client n'a pas laissé de commentaire.

Kyle T. le

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Le client n'a pas laissé de commentaire.

Tony M. le

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`great service

David R. le

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This is a GREAT location.

Dale N. le

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Erika Ellis was helpful from phone to driveway. She was mechanically incline and knowledge in wiring, all this was pretty impressive. Thanks Erika.

MARK M. le

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Rebecca was wonderful to deal with. I had ordered a 6 x 12 without a ramp, but the only one available had one. I am glad I had it, made the job so much better. I would definitely do business with Rebecca again, she was great.

Lurline P. le

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Would highly recommend the Red Bluff U Haul. Rebecca Brower was very helpful. All the employees were very friendly. Made my moving experience easier. Thank you

Theron R. le

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exceptional service the young lady that was hooking yup my 6 x 10 trailer did a marvelous job even though she was suffering with a migraine headache, i really felt sorry for her but she worked right through it and never complained. a real champ.. theron w reece

Jeff d. le

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Hassle free and clean units.

Dave I. le

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The front counter person, Erica Ellis, lacked customer service skills and behaved as though our rental as an inconvenience to her (complete with sighs and eye rolls). She book our rental van for the wrong day, therefore when we arrived at 5:30am we could not use the mobile check-in system and waited on hold for 45 minutes with Customer Service. Customer Service was great and manipulated the system to allow us to access our key in the lock box. However, there was NO key in the lock box. The manager was contacted on our behalf by Customer Service. The manager arrived at 7:30am. She was very apologetic and accommodating, offering a discount for the inconvenience, which we received the following day. However, due to the inability to return the van that night, we had to take off work the following morning to complete the payment transaction.

DREW M. le

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No improvement needed the girls at this center are amazing

Donald P. le

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Employ people who a tually no about the equipment they are renting

Guyse G. le

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Le client n'a pas laissé de commentaire.

Courtney L. le

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Le client n'a pas laissé de commentaire.

Brian H. le

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Le client n'a pas laissé de commentaire.

Scott M. le

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Great manager we went to different high schools together.

Diane M. le

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Le client n'a pas laissé de commentaire.

Dale M. le

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Everyone that helped me out was great

Anthony C. le

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Nothing

Arthur F. le

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I did the quick check in online, and should of been in and out. Unfortunately I was there for 1 hour because I had to wait in line and answer the same questions again when i got to the desk. If we are to save your team time by preloading our information online, then you need to train your associates to use it to their advantage and have an express lane.

Lauren L. le

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Love the security system!

Derek R. le

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Very clean facility. Rebecca and Erica are excellent and helpful!

Larry F. le

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Rebecca was great.

Heather L. le

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The place was always clean, the staff were always nice and helpful and always open when I needed it.

john b. le

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my only problem was with Judith when I called to reserve a storage locker. She has no clue how much space a 26ft Uhaul truck needs. She wanted to rent me the smallest unit.

peggy h. le

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I'm so glad that uhaul moving men were able to help me. Without their skills, I would not have been able to get my job done. Thank you U-Haul crew!

Andrea W. le

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Thank you.

David R. le

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Thank you for making our move very easy. Both places were very nice and helpful.

Magaly H. le

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great customer service.

Eliza J. le

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Having spent more time at this unit,I found it one of the best .

Jerry T. le

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Thanks for having available a 5 X 5 X 8 storage unit!

Johnny G. le

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R to hsu I see bue

Albert E. le

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On the staff question, the people that worked directly with me are great but there was one gentleman who worked there that was inappropriate in his phone conversation to another uhaul facility.

Robert B. le

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This is NOT Robert Bair. He did ID theft using my cell phone number and email address. I'm his ex girlfriend! I reported this to red bluff police department.

Delores P. le

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The young lady who helped us was patient and t thorough. She had our unit ready and quickly did our check out. We were happy to see how clean the unit and the facility was. Nice job!!!!

CARLLA W. le

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The store manager was super helpful and extremely professional. I will recommend this location. I am in Real Estate and deal with people moving everyday.

Jerry T. le

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Thank you for great customer service!

Mary B. le

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I would do business with them time and time again. Lovely people, great location, great help and a very clean facility.

Suzanne M. le

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Bianca was awesome. I was told I would have to come back to the facility in person to close my account and she helped me get it done verbally.

Ronald M. le

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Rebecca was absolutely awesome. She works hard and is so very friendly. I strongly recommend this U-Haul location and I will be a returning customer when I need a U-Haul vehicle or off-site storage.

Christina W. le

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Best storage facility we ever used! Thank you for all your help and kindness to the Campfire survivors.

Reagan R. le

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Our experience did not start out good., so we started a complaint with cooperate. We were contacted by Chris Watson who went to great lengths to correct the situation. Thank you very much Chris!

melissa h. le

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The staff was very excellent

Shelly F. le

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Had a great experience as always at the RB U-Haul facility. Rebecca is very friendly and always goes above and beyond to make sure everything goes smoothly and does it in a timely manor. Thank you.

Micheal A. le

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Dry nice Well trained respectful employees

KATHERINE B. le

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Everyone who works at this U-Haul in Red Bluff were so helpful. They went out of their way to accommodate! Great customer service!

Nicola L. le

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Good rates, very clean facility, and always super customer service!

Douglas H. le

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Pleased how clean the place was and how pleasant Rebecca the staff member helped checking us in.

Jeremy H. le

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The manager of that u haul was awesome and helped out so much!!

Kim L. le

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Great experience from the Manager to the line staff. Best business in the north state!

Joshua H. le

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The customer service was above And beyond. The lady was incredibly helpful, and kind. My husband and I left discussing what great service we had, and how nice the units are. Way to go uhaul!

Gregg E. le

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Excellent service from check-in, assistance, and drop-off personnel.

tracy g. le

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Most excellent experience. Excellent staffing Great location Great carts to haul your stuff Outstanding building more like a hotel for your stuff... LOVELY

EDRICK P. le

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You guys are helpful and customer service is great. Very friendly staff.

Serhii K. le

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I decided not to use the storage, but experience was great. The facility is very clean and nice, the staff was very helpful.

Eric K. le

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The facility is well designed, solidly built, clean, safe, and has a good staff. But since I get paid on the first, I did have an issue paying hefty fees for being ‘over 30 days late’ on long months.

Justin M. le

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Setting up the reservation was easy online and the process in-store once I got there was easy as well. Super secure place with staff willing to help and don't seem "bothered" with it. Great place.

keith k. le

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Ryan Nesles is a awesome worker there in Red Bluff he the best worker I’ve see in a long time he goes way be on helping you in this business and I would give this man a raise plus he was only one here

Sara S. le

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It has taken countless phone calls, multiple credit card disputes, repeated emails and much more of my time than it ever should have for UHaul to correct their mistake. Never again will we use UHaul.

Brianna C. le

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Unfortunately the unit I reserved was unavailable and I was told that a new employee had made a mistake in making my reservation. There were only smaller units available and not other offer was made.

Michael F. le

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This is the best Uhaul facility I have ever been to! Friendly and helpful staff and first class service! I would give six stars out of five if I could!!!

Anne H. le

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Good experience!

Tammie J. le

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It meant so much to me to have a small storage unit ready just in case in case I wasn’t allowed back into my home yet.

Ray U. le

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Staff was very helpful and met all my needs with pickup and return of a U-Box.