Le client n'a pas laissé de commentaire.
Suzanne G.Customer Reviews for U-Haul Moving & Storage of Rexburg
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Les commentaires sans texte sont cachés. Afficher affichés. Ne pas les afficher
LH tire PSI was 20PSI low
Jerry L.The website to check in the truck didn't work. The papers said the truck had more gas in it than it did when I got it. I filled the truck up to a hair under what it was when I got it and got charged for four more gallons of gas. The only way I used six gallons is if the truck was only getting 4 mpg. Not likely as the truck was not fully loaded while I was driving it.
Rebecca H.Loved the friendly customer service from the employee! Quick and easy!
KariSue T.Amazing thanks again!
Camren W.Read previous comment. The staff was friendly but letting me leave without proper setup is more than frustrating. The guy I dropped off the trailer with didn't even care, and said the Billings store must not be trained.
Alexa K.I just finished an intensive move that involved three 26' trucks and a trailer, each from a different location. I am impressed with the professionalism and competence of all the U-Haul people I have worked with, both at these locations and online. Also, the equipment all worked very well. The only downside to my experience is equipment availability. I had to drive 25 to 75 miles to pick up each of the trucks, and I had to settle for a small enclosed trailer, instead of an open larger trailer, because nothing else was available for one-way travel. Overall, U-Haul did a good job.
William L.The manager was so helpful and knowledgeable I would recommend this location to anyone.
larry M.This place is not customer friendly. It's all about the money & not the customer. Came right before closing the night before my pickup time, to see if they would want to let me take the Uhaul I had reserved then to save them time & Hassle in the morning. They said, “If I wanted to pay for an extra day I couldâ€, I said No, I'll wait until tomorrow morning. Tomorrow morning came they had 8 people waiting trying to all pickup there Uhaul rentals & they were complaining about having that many to deal with, that early. They could have taken care of me the night before to aleaviate at least 1 person, but no they wanted to charge a full day for picking up 12hrs earlier. I'm not sure if that's just a U-Haul thing or who runs the business. Never had this issue with Penske truck rental.
Daniel B.Larry was terrific to work with. We really appreciated all the help he gave us not just with the rental of the trailer but all the boxes and packing equipment we needed.
MIKE F.Hire more help. Service VERY slow. Otherwise good job.
BOB F.2nd Street Rexburg U-Haul was a great moving experience. They had plenty of equipment in stock without reservations and the business was clean and organized. The site manager “Larry†was friendly, competent and very helpful. I'm hoping they get storage units built soon since the location is perfect and it's a well-run company.
LONNIE A.Well run, awesome location
Skyler S.The service was fantastic.
Gary C.UHaul representatives were ready to accept my rental return and handled operation quickly.
EDWARD A.The manager was so nice, I was panicking for one reason or another pretty much every time I went in he was wonderfully patient about it. Felt so much better about the rental process and then the return process after talking to him, he got everything worked out just fine and was really just so kind.
Emma H.Took significantly longer to pick up my truck than other locations in the past. Still not sure how my bill got so high.
Ariel W.Amazing staff. Very helpful and kind.
Lita S.