Évaluations des clients U-Haul Moving & Storage of Rialto

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de U-Haul Moving & Storage of Rialto

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HIREN P. le

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Le client n'a pas laissé de commentaire.

Richard M. le

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Le client n'a pas laissé de commentaire.

carlos p. le

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Gloria provided me with excellent service. She went out of her way to ensure I was taken care of with a storage unit, despite arriving late from another state. She carried herself as a professional.

Hugo C. le

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I didn’t drop off but my husband said it was easy to leave the truck and the service was quickly done no issues

Donald R. le

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The customer service representative was very helpful and courteous

Charles F. le

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with only one employee the process of getting the truck and returning it was very slow, but the personel was courtesy and professional, i was pleased. thank you

nicholas c. le

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Mr. Perez very professional and helpful.

Elizabeth o. le

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Le client n'a pas laissé de commentaire.

Richard T. le

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Le client n'a pas laissé de commentaire.

MARY M. le

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This location is very clean and professional and I always get nice clean trucks. The employees really know how to make a customer feel good with their awesome customer service.

Jan T. le

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Everything was great!!!! No improvement needed.

CARLOS L. le

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I was a client at this facility for many years. The staff changed and was always friendly and helpful.

OSCAR L. le

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Le client n'a pas laissé de commentaire.

Tony M. le

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My problem is I originally reserved a truck from a location at a certain time and they were closed. I personally think you should update all business hours with everyone your affiliated with so this doesnt happen to anyone else. Moving is already stressful enough people dont need another problem like driving somewhere to get a reserved truck and the business is closed. Luckily I just drove down the street and the storage place helped me with no problem but someone else might not get as lucky.

Mark H. le

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Good

June C. M. le

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It was all good, staff was awesome

Kevin C. le

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Ken was extremely helpful and did a great job

John T. le

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We originally went to the office to pick up our rental, but the computer was down. The rep was VERY helpful & apologetic. We came back a couple hours later to pick up.

melinda c. le

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Everything was so smooth and Kenneth was very helpful!!!!

Danny L. le

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Everything was pleasant and efficient. Nothing really needs to change.

elva o. le

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I’m sorry but I believe that i paid too much for One day $125 was a lot of money

jacqeline s. le

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Lady was really helpful and patient while it was super busy

Roberto R. le

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everything was superb from great costumer service to very easy service! i was at ease and very happy with the service! the agent was very nice, professional, and informative about what i needed! A+++ I would definitely rent again!

lenore m. le

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I received helpful accurate kind service from Kenny I’m on U-Haul ‘s team My phone number came right I Was. Impressed. Thanks for an easy efficient excellent experience

Gabriel D. le

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Great service and very thorough

Ray W. le

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Sales person was very cold and negative towards me when I went to pick up the van. This was my second time renting from the particular location, and I completed the on line check in before I arrived .... the first time I rented there a few months earlier there was a different individual as a sales person and he was superior compared to the lady who was there this time... she made me feel like a criminal and acted like she didn’t want me to rent the vehicle... because I had no choice at that moment, but to take that treatment in order to rent the vehicle I submitted uncomfortably... As a result I will try to use a different resource when I return to California in a few months .... also the vehicle was very dirty when I received it ...

Johanna W. le

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Customer service is not professional. To be accurate, the men in the office has better Customer service skills better than the women. When I returned my u-haul rental, the lady couldn't even explain my charges right. The previous person I rented from had went to lunch. I hate to be rushed, when I'm spending money...

Rita N. le

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When I took the truck back, Kenneth was not there, and the Lady that was there, she was very, very unprofational, and very mean, she yelled at me outside of the street, that was very embarrassing ????

MELISSA B. le

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Nothing

Moises V. le

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Le client n'a pas laissé de commentaire.

Luz G. le

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Muchas Gracias por si servicio muy buena compañia.

IDUVINA G. le

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My unit flooding and damage, and next door neighbor bowing out the wall and knocking my stuff over. No good...Horrible experience..

Donna B. le

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-

Andrew S. le

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They gentleman who helped me was super kind. He really worked with me by helping me get my car on the auto trailer. Then when it wouldn’t fit he kept my truck and auto trailer at his building...

Charles B. le

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Well liked neat clean,, very helpful

Ladrina B. le

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Horrible

elvia l. le

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Storage facility is very clean and well maintained.

Ismael P. le

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None

Mary P. le

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I have no complacs for this facility.

Kathryn J. le

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Everything worked out fine. Thank you.

CONNIE S. le

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Facility was clean. Cargo van was just what I needed with plenty of room, easy to load and unload and great to drive. Helpful employees. I would rent from them again.

Lisa S. le

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Awesome customer service. Would recommend to family and friends. Thank you. Lisa

KATIE S. le

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Great staff. Especially Manager. Will rent again if space needed.

Judy R. le

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The staff was very helpful and kind.

DANYELLE D. le

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Awesome storage facility!