Le client n'a pas laissé de commentaire.Manish P.
Customer Reviews for U-Haul Moving & Storage of Rochester
Pour nous contacter
Rochester Hills, MI 48306
(On the corner of Rochester Rd and Tienken Rd)
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun - Jeu : 7h am à 7h pm
- Ven : 7h am à 8h pm
- Sam : 7h am à 7h pm
- Dim : 9h am à 5h pm
- Inspection gratuite du remorquage
- Propane payable à la pompe
- Retour client 24 heures
- Entreposage du vin
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
After returning equipment the communication as to the final bill was not communicated through email still today which is 2 days latter. Can someone email me the final bill ?Sherry J.
Location was understaffed creating excessively long wait time. The lone employee was doing his best but needed more help. My original pick up location choice was changed to this location which became a problem. Would not have had these issues at requested location.James K.
Le client n'a pas laissé de commentaire.Lindsay S.
The sales rep apologized to us and explained all about the steps to follow and we learned a lot of things we didn't even know. Thank you so much for your care and explanations. We will definitely recommend you in the future.Arianna D.
Friendly staff. Easy to pick up and drop off.Jack H.
Stop over charging and equipment should be in better condition, couldn't charge phone which is very inconveniencing. Wait time on phone ridiculous. Worst location I've ever dealt with. Resolution is nearly impossible.LaTonja C.
Alex was pleasant and worked well under pressure. He was attentive and worked well under pressure. Alex called for help when he noticed the line getting long. The van I rented ran well and was clean. Merci!Bruce G.
Le client n'a pas laissé de commentaire.Henry L.
Le client n'a pas laissé de commentaire.Henry L.
Le client n'a pas laissé de commentaire.Henry L.
First , take photos of everything they gave you and you give them because they will try to sell you insurance and bullshit that you don't need , I walked in and asked to rent a cargo van Without even asking me for drivers license or anything she says that u have to get the insurance from us because urs don't cover or u can't rent the truck witch I did the same thing to another location and everything was simple rent the wan for the day returned back and all set , , the cars fuel was 1/2 and in the paper she gave me shoes 5/8 off the tank ,Xhovan V.
Called while in transit to U-Haul and no one answered. Try to answer there phone please . Staff were very niceRhonda J.
The drop off instructions- maybe just more clear that for trailers, we can proceed to the rear of the Building and not where the trucks get dropped off.Mark D.
I have not received my e-mail receipt.Larry H.
When explaining after hours return to customer make sure they know to do it on their mobile device in the parking lot because of location GPS. This was not explained to me so I left and could not complete process at home.Julio D.
They had my trailer waiting for me. Use them 3 or so times a year for local festivals. Just wish I could stand up (I'm 5'10") in the trailer instead of having to bend over while loading and unloading. This is much cheaper than owning my own trailer.Johnedward M.
Le client n'a pas laissé de commentaire.charles E.
Le client n'a pas laissé de commentaire.Philip K.
Excellent serviceMark M.
Great service. Nice staff. Only complaint is the wait time on hold if you need to call them. My call rolled over to a backup location after waiting on hold for 15 minutes.Thomas T.
Location changed 2 days before scheduled pick up, then the vehicle 2 of 4 tires were bald, not fit for safe driving, but could not get a replacement vehicle.Mark L.
Great customer service, truck was in perfect conditionAhmed G.
Better communication for late equipment. Though it was very busy and the pain working the desk had no backup. Maybe hire/ schedule more office staffErica S.
Le client n'a pas laissé de commentaire.James S.
Le client n'a pas laissé de commentaire.ALBERTO T.
Both Alexander and Mason represented U Haul in the highest possible level of professionalism. A side from being extremely polite, they were very knowledgeable and super helpful with the entire process. I asked to speak with their manager in order to pay kudos to them for their great attitudes and strong work ethic. Only to learn they had No manager over seeing their work day. Corporate should acknowledge AND celebrate having these two fine employees on their team! They are truly an asset for your organization. Don't let these young men get grabbed up by another employer. I'm â€œOld Schoolâ€ when it comes to customer service. These 2 gentlemen checked ALL the boxes!!!Steven W.
Le client n'a pas laissé de commentaire.TORREANO R.
This truck was a junker, driver door couldn't close, very dirty, someone spilled a coke all over the door and seat and nobody cleaned it up. Also, how do I get this email but not one with an invoice, my card was charged two days ago but nothing yet.David T.
Excellent service à la clientèle.James M.
The truck bounced so bad in the front end I threw up twice.Mark S.
Le client n'a pas laissé de commentaire.Kharman I. | Expérience générale
Le client n'a pas laissé de commentaire.Dale M.
great great great, thank you !!Dani H.
Le client n'a pas laissé de commentaire.RJ A.
I was charged for not returning with sufficient gas, but I actually filled up MORE than I left with and have photos with receipt to prove it. After seeing the incorrect amount charged to my credit card within hours of the return, I called the location and spoke to two people (I believe second was a manager). The second person told me they would be escalating as they could not see the receipt, but would follow up to confirm what is happening and fix the situation. No follow up was provided, so I called again in two days and spoke to another individual that had no knowledge of what I was told by the "manager" but then told me he saw the error and was refunding the service and fuels charges since it was returned with more gas and could confirm in his own photos. I have not yet received the refund, but this type of customer service is incredibly frustrating. UHaul should just require people to return all trucks with full tanks so that when the next person gets them, they have to return them full and minimize this guessing game, the opportunity for error, and cheating your customers.Talon M.
Stay the way you are. Great job, great companyLUDY D.
Le client n'a pas laissé de commentaire.David K.
Le client n'a pas laissé de commentaire.Mark G.
Le client n'a pas laissé de commentaire.Anthony S.
THE CUSTOME SERVICE WAS HORRIBLE I WAS SUPPOSED TO BE ABLE TO PICK UP MY TRUCK AT 830 AND EVEN THOUGH THE GUY WAS THERE HE WAS RUDE AND SAID THEY DONT OPEN TILL 9 SO I WOULD HAVE TO WAIT TILL THEY OPEN AND WOULD NOT HELP ME EVEN THOUGH I HAD MY RESERVATION ONLINE BUT THEY HAD LOCKED ME OUT OF MY ACCOUNT AND CHANGED MY LOCATION LAST MINUTE I WILL NEVER USE UHAUL AGAIN THIS IS THE 2ND TIME THEY HAVE MESSED UP MY MOVINGcheryl P.
Le client n'a pas laissé de commentaire.Philip S.
Le client n'a pas laissé de commentaire.Jeff H.
Le client n'a pas laissé de commentaire.Craig W.
Le client n'a pas laissé de commentaire.Martin B.
Wonderful place and peopleSorin M.
Le client n'a pas laissé de commentaire.John L.
Great staff they were all polite and very helpful.Jamie S.
It was all very good. Excellent customer service.jennifer E.
Le client n'a pas laissé de commentaire.Kris B.
We had a tire blow out on the freeway, no reflection on the pick up location. Service was great getting it repaired in a timely fashion.Carl D.
Le client n'a pas laissé de commentaire.Carla S.
Le client n'a pas laissé de commentaire.John K.
Le client n'a pas laissé de commentaire.Joe C.
Le client n'a pas laissé de commentaire.Daniel G.
Le client n'a pas laissé de commentaire.Hunter L.
Ordered a dolly and not given, once I asked to have it removed from my account and they told me it wont be charged I was still chargedOrlando P.
Employees All 3 were not nice or helpful So sad to see that they don't care What ever happened to being trained on customer serviceBrad S.
Thank you. Job well done. A cargo van was not available due to it not being returned on time, which I understand happens, so I was given a pickup truck instead, which worked just fine. Thank you again for the professionalism.TODD D.
Le client n'a pas laissé de commentaire.LORIENA A.
Le client n'a pas laissé de commentaire.Jixin S.
Le client n'a pas laissé de commentaire.Samuel H.
Le client n'a pas laissé de commentaire.Wesley J.
Easy pickup. No issues with equipment. Return was convenient and super easy.Delbert C.
Excellent experience!Tom D.
Le client n'a pas laissé de commentaire.Brian B.
Le client n'a pas laissé de commentaire.Scott K.
Tire was at 10 psi right rear. Leaked about 20 psi per day. Offered a two extension but return place would not accept.ROBERT LOREN T.
Helpful and friendlyMichael James F.
Outstanding customer service & overall experience!!!courtenay L.
Inside of trailer was not clean. Not bad, but definitely not swept out. Outside was covered in mud. Did not affect performance, but since you asked about cleanliness of the equipment, I have provided honest feedback. The people at this site are always helpful and friendly. I have rented perhaps 5 times over the last 5 years from this site.Mark C.
Nothing I can think of. Service was outstanding, the truck was ready and worked great. Drop off after-hours was easy to do. I will be a returning customer (already am). Merci.Doug H.
Le client n'a pas laissé de commentaire.Noel M.
The return after hours could be refined, website is difficult,not user-friendly at all.why not have a number to call, input customer's phone number and done. U-Haul can afford to get this right,so if you want to be the best,then make it easy .ron W.
The website for after hour returns uhaul.com/share does not work when you enter the contract number. you have to create an account and then you can return which is stupid to give an option that doesn't work. Also - note that they do not rent a trailer hitch or electrical converter for trailers. I was told it was because "people didn't return them." If someone doesn't return them just charge them just like you would for not returning the trailer. Instead they make you buy something you will never use again - so just go online or another store and buy them cheaper beforehand.Paul T.
Le client n'a pas laissé de commentaire.Paul C.
These guys were very helpful and were available on Sunday and was a very smooth return process. I let glasses in truck and they called me so I could come back to pick them up.Dan E.
Le client n'a pas laissé de commentaire.John L.
Le client n'a pas laissé de commentaire.Mitchell L.
The app/website wasnt working so I couldn't use any of the links for drop off.Chelsea F.
Le client n'a pas laissé de commentaire.SANTHANAVEL N.
equipment was dirty damaged and unsafe - tire blew out and all tires had low pressure, awful experienceChris P.
Le client n'a pas laissé de commentaire.Andres R.
Returned the equipment within 24 hours while I has been double chargedBO L.
Le client n'a pas laissé de commentaire.chekeita J.
Le client n'a pas laissé de commentaire.Ilyas R.
Le client n'a pas laissé de commentaire.Toni T.
Le client n'a pas laissé de commentaire.Donald M.
Le client n'a pas laissé de commentaire.Michele S.
Liz is fantastic.JOHN K.
Le client n'a pas laissé de commentaire.Nicholas R.
Service was friendly and fast!Lance S.
Le client n'a pas laissé de commentaire.Nikhil K.
The stff was great, thank you.MITCH B.
Le client n'a pas laissé de commentaire.Marieds S.
Le client n'a pas laissé de commentaire.David K.
Good service but U-Haul price is a bit high, especially with gas up.Rich J.
Le client n'a pas laissé de commentaire.Tracy G.
Extremely Great & User friendly experience . Highly recommend this (Rochester , MI) place. Very professional team , quick & very clean & nice maintained trucks. The softwares makes the life too easy for the out of office hours. No hassle. I rates are too low.Raghunath P.
People were nice and very helpful.Scott T.
Le client n'a pas laissé de commentaire.Jeff R.
Le client n'a pas laissé de commentaire.MICHAEL K. | Expérience générale
Le client n'a pas laissé de commentaire.Jim K. | Expérience générale
Thank-you Service was courteous and very, friendly and helpful .Mary B. | Premières impressions
Le client n'a pas laissé de commentaire.LILIANA ALEKSANDRA K. | Expérience générale
Le client n'a pas laissé de commentaire.Leslie T. | Premières impressions
Bethany was fantastic to work with and got me into the final unit of a particular size I needed and she did it fast! And she was extremely knowledgeable on recommending what size would be best for me! The unit was clean and I would definitely rent another unit if and when I need to!Matthew D. | Expérience générale
When first booking my storage unit, I went through the online request process where I got to choose a unit on the ground floor from those showing they were available. When I showed up in person to sign the papers, I was told the unit I chose did not exist and that there were no longer any main floor units available. I would not have signed had I known it would be on the second floor, and it was very inconvenient to access my things without needing someone to come along with me to assist.Molly N. | Expérience générale
Le client n'a pas laissé de commentaire.Albert T. | Expérience générale
Le client n'a pas laissé de commentaire.Ashley D. | Expérience générale
Le client n'a pas laissé de commentaire.Alex A. | Expérience générale
Bethany was amazing. Very clean storage, and U-Haul trucks were perfect. Easy and fast service. I would highly recommend this U Haul. Thank youTina W. | Expérience générale
I had been trying to get a second unit for several months. They wouldn't call me form was open I had to repeatedly call and ask if one was open. By the time I got one the price had gone up and I don't think that's fair. I'm very displeasedDeborah E. | Premières impressions
Le client n'a pas laissé de commentaire.david d c. | Expérience générale
Le client n'a pas laissé de commentaire.Thomas P. | Premières impressions
I've had to make 5 reservations within the last couple months as I transitioned up here. Uhaul has messed up 4 of those reservations and cost me money I didn't need to spend. Do better.Jacqueline H. | Expérience générale
Le client n'a pas laissé de commentaire.Roy C. | Expérience générale
Le client n'a pas laissé de commentaire.Daniel M. | Expérience générale
Le client n'a pas laissé de commentaire.Christopher R. | Expérience générale
Within 2 weeks in late November and early December, had to replace my debit card 2. I spoke to someone online was told my December payment was over due need to pay around 250. Curicumstance I could not drive there I spoke to Bithany Manager at U Hall Rochester Rd and Tienken, she waived the late fee, gave her my Visa debit card # it went through. Also authorized every month, to take my rent out. Brittany went above and beyond to help me. Would I recommend U Hall at this location??? AbsolutelyCynthia O. | Premières impressions
Le client n'a pas laissé de commentaire.Kevin W. | Expérience générale
Le client n'a pas laissé de commentaire.David V. | Premières impressions
Bethany was very friendly and helpful! The only thing I didn't know was that I needed to swipe my access card to "allow access: to my unit before I entered and unlocked it. This is my first time renting any type of storage unit. I set off the alarm but no biggie. Next time I know!george z. | Premières impressions
Very clean, reasonably priced, security top notch, kind, caring knowledgeable staff. I would definitely recommend this location.lisa n. | Premières impressions
Le client n'a pas laissé de commentaire.ROBERT G. | Expérience générale
Le client n'a pas laissé de commentaire.Edward J. | Online Move In
Le client n'a pas laissé de commentaire.NANCY JOAN W. | Expérience générale
Le client n'a pas laissé de commentaire.Douglas A. | Premières impressions
Le client n'a pas laissé de commentaire.Dan B. | Expérience générale
Le client n'a pas laissé de commentaire.Laura Jo P. | Premières impressions
Le client n'a pas laissé de commentaire.Donna Marie T. | Expérience générale
Elevators iwould’ve made it nicer for second-story unit and the fact that I no longer needed my unit and being charged for a whole month does not sit well with medonna F. | Expérience générale
Le client n'a pas laissé de commentaire.Diane K. | Expérience générale
Took 3 phone calls after I cleared out my unit (after advising on-site staff of my exit) to complete exit paperwork. ☹️John M. | Expérience générale
Efficient business practices and great customer service.carol m. | Expérience générale
Everything has been good from start to finish. No issues!Wendell C. | Expérience générale
I did not stay the full last month. It would be nice to be refunded for the 3 weeks I was not there.Ashlee Morgan E. | Expérience générale
Very secure and convenient for me to enter alone at various times of the day. Well maintained with bathroom facilities available, and a spot to leave no longer wanted items that others might need…CONNIE H. | Expérience générale
Le client n'a pas laissé de commentaire.nick b. | Expérience générale
Le client n'a pas laissé de commentaire.Kenneth K. | Expérience générale
A young man whose name is Noah works at the location where my units ( 7 of them at one time) in Rochester MI on Rochester Rd. NOAH, was extremely helpful and always a big smile and he remembered my name calling me Mr Taylor whenever I walked into the office/sales area He always had a sympathetic ear for the perils of one moving from a huge house and downsizing. If I owned a business I would hire him and promote him... his kindness and politeness will never be forgotten. Sincerely, Glenn Taylorglenn t. | Expérience générale
Storage is well maintained and secure. Have used this location multiple times for my short term need for additional storage space. Will use it again.John P. | Expérience générale
Pleasantly surprisedJulie R. | Expérience générale
Le client n'a pas laissé de commentaire.Daniel C. | Expérience générale
Mercimurt o. | Premières impressions
We stored our daughters belongings for college at the storage unit over the summer. It was well lit, well maintained and would definitely be backLee W. | Expérience générale
Thank you for awesome.Ginalashawn S. | Expérience générale
Le client n'a pas laissé de commentaire.Keith J. | Expérience générale
Need an elevator!donna F. | Premières impressions
Le client n'a pas laissé de commentaire.MARK S. | Expérience générale
The customer service person on 8/2 was VERY patient and helpful as he explained the process. (Sorry, I can't remember his name.) Kevin in the storage facility was very earnest and helpful too. Both these guys were young and I was impressed that they were well trained.Karenmarie L. | Premières impressions
The storage hours should be 24/7 with no extra charge for that.Judith C. | Expérience générale
Michael was very helpful, I would definitely recommend this location to my friends and family.Catherine B. | Premières impressions
Bethany was very helpful and a pleasure to work with.Amina A. | Premières impressions
Le client n'a pas laissé de commentaire.Alexander M. | Online Move In
Bethany was very friendly, efficient and solution oriented. A pleasure especially when customer service at most companies seems to be lacking. Very appreciative and grateful for her professionalism.Elizabeth C. | Premières impressions
Le client n'a pas laissé de commentaire.NANCY JOAN W. | Premières impressions
Le client n'a pas laissé de commentaire.Bruce H. | Expérience générale
The people here were always helpful. We never had any problem getting into our units. We also purchased many boxes and other items from this location. They had everything we needed.Leslie H. | Expérience générale
Very clean, good smelling and always good temperatures in this storage facility. Would highly recommendlauren K. | Expérience générale
Le client n'a pas laissé de commentaire.Dorene T. | Premières impressions
Le client n'a pas laissé de commentaire.NANCY JOAN W. | Premières impressions
NinJUDLEY G. | Expérience générale
Le client n'a pas laissé de commentaire.Lori F. | Expérience générale
Le client n'a pas laissé de commentaire.Raymond K. | Online Move In
Excellent facility and I would recommend U-haul storage to anyone.janet S. | Expérience générale
Le client n'a pas laissé de commentaire.GEOFFREY W. | Expérience générale
Le client n'a pas laissé de commentaire.James N. | Expérience générale
Le client n'a pas laissé de commentaire.Marcella P. | Expérience générale
Le client n'a pas laissé de commentaire.Dale F. | Expérience générale
Le client n'a pas laissé de commentaire.susan a. | Premières impressions
Le client n'a pas laissé de commentaire.DARREN V. | Expérience générale
Le client n'a pas laissé de commentaire.Chris W. | Expérience générale
Working w the staff there was a smooth and friendly experience. In the stress of moving from my home of 42 years, U Haul was the easiest and most efficient company to work w out of all the companies I had to contact in regard to this move.carol m. | Premières impressions
Le client n'a pas laissé de commentaire.Brian H. | Premières impressions
Le client n'a pas laissé de commentaire.Jerica A. | Expérience générale
Le client n'a pas laissé de commentaire.zyshonne b. | Online Move In
When I was getting ready to move out there were no available carts, had to postpone my move out date until carts became availableMichaels C. | Expérience générale
Le client n'a pas laissé de commentaire.Kerry P. | Expérience générale
Le client n'a pas laissé de commentaire.Leslie H. | Premières impressions
Le client n'a pas laissé de commentaire.Robert Y. | Premières impressions
Le client n'a pas laissé de commentaire.Diana C. | Expérience générale
Building was confusing, no signs where to go. Couldn't get into unit due to error in with check in device. Can't use my own lock.Aaron K. | Online Move In
Le client n'a pas laissé de commentaire.martkeshia g. | Expérience générale
Le client n'a pas laissé de commentaire.Sean H. | Premières impressions
I used to work for Uhaul so this will be biased. The basic service was fine. There's too much swiping and card reading and doors for my taste, but I get it. The counter is where the break is and always will be. No one knew how to use the door device, it took some time to figure out if it was the right one and if it even worked or not. Hire people and pay them accordingly so someone can be at the counter at all times and people can be out in the lot at the same time helping people. You guys never paid people for the amount of work you dump on them, and let them unionize if they want to Joe. I was offered a job if I wanted it, but really would not want to work for such a megalomaniacal greedy behemoth where the shareholders are more important than the workers. Sadly it is how all future corporations will be. Tell Bezos the same thing at your next rich guy meeting. I went down the road to a more economical storage facility in the end.Daniel E. | Expérience générale
Le client n'a pas laissé de commentaire.Wayne F. | Expérience générale
Le client n'a pas laissé de commentaire.Rachel R. | Expérience générale
Clean, convenient and secure. It was everything I needed.Matthew K. | Expérience générale
Bethany was great managing and handling multiple customers at a time at the Rochester Hills, MI facility.edward j. | Expérience générale
I cant Believe I lost All my stuff for 70 dollars and still owe a balance 😭Chanel L. | Expérience générale
Le client n'a pas laissé de commentaire.Anthony D. | Expérience générale
Le client n'a pas laissé de commentaire.Zachary D. | Online Move In
I couldn’t ask for a better experience I had to switch from another storage area to this one it was clean it was affordable it was convenient five starsAndrea P. | Expérience générale
Le client n'a pas laissé de commentaire.Mike c. | Expérience générale
Great facility and would use it again if needed. Excellent experience. ThanksMark G. | Expérience générale
Le client n'a pas laissé de commentaire.MATIAS G. | Expérience générale
Heated unload area made moving in and out of storage easy, even in the dead of winter. This is also the cleanest storage in Rochester.JAMES C. | Expérience générale
Le client n'a pas laissé de commentaire.BILLY PAUL S. | Premières impressions
Michael was very helpful!ROBERT D. | Premières impressions
Staff was very courteous and helpful.Phil H. | Premières impressions
Only issue was when I went to clear out unit Inwaited in a long line with only one cashier helping and it took a very long time.Susan S. | Expérience générale
Le client n'a pas laissé de commentaire.Tina H. | Expérience générale
Excellent customer service. Friendly and helpful.Carrie E. | Expérience générale
Great job all the way around. Great staff, easy bill payment system, and a quality, secure building to store my goods in. Would recommend them to anyone looking for storage!Michael M. | Expérience générale
Very satisfied with my experience with U-Haul of Rochester!THOMAS L. | Expérience générale
Le client n'a pas laissé de commentaire.Carrie E. | Premières impressions
When I opened y unit there was a POISON mouse trap box? Is that normal or who maintains that?michael w. | Premières impressions
waiting on a correction to my account as I never moved out.... other than that, I will stay on top of the correction to see that the error is fixedgaile k. | Premières impressions
Well, I had to contact the office Saturday Oct 17 when I received a notice that I moved out, however, I did not move out. Within a reasonable amount of time I received a return call, stating they had made an error and corrected it. However, just waiting for my december payment to be reinstated as I paid 2 months in advance. Other than that, top notch customer service. I will stay on top of the correction to make sure it's done.gaile k. | Expérience générale
Awesome Service & StaffGinalashawn S. | Premières impressions
Very professional and helpful throughout my experience at u hauMarc P. | Expérience générale
Le client n'a pas laissé de commentaire.Nancy C. | Expérience générale
All good things. One exception was the young lady behind the counter had her radio a bit too loud and the elderly gentleman trying to return some boxes could not hear what she was saying behind her mask and the radio. She should have turned the radio off. Common courtesy.DIDRIK K. | Expérience générale
Le client n'a pas laissé de commentaire.Lou A. | Expérience générale
I gave an "Excellent" rating to your storage, while I have a serious suggestion to you to improve the quality of your services. It is better to have multiple entrance doors to the buildings as for example for someone like me whose unit was located at the end of the hallway that was very difficult and a long way to access my unit through the only available door. Thanks,Mohammad Sedigh T. | Expérience générale
My only comment would be that the office person should have shown us to the unit and showed us how to swipe in and out. I'm still not sure if I did it right.Brenda E. | Premières impressions
Bethany I was there last night at closing. The poor woman who helped me either needs a lot of training or a new career. It took like 45 mins to rent the unit. That was insane. Then she didn't tell me that ther was no elevator, didn't tell me about the 2 levels of the price difference or there was apparently a free lock inside the unit after I bought one. Finding the zip tie on the lock was another unpleasant surprise since I flew in that morning and can't carry a pocket knife. Luckily I had a nail clipper in my backpack. The alarm siren went off several time. Never did figure out what to do with the card key Since I didn't need it to get in. Overall if was a horrible experience. The only good thing was you were open till 7. You should also put a camera and remote access system on your overhead door to rescue stupid people who are there past 10 instead of telling them they will just be stuck like you told me.Scott G. | Premières impressions
Suggestion: Trash cans in loading area. I noticed people leaving trash behind due to no garage can available. Otherwise great experience!arin l. | Premières impressions
Le client n'a pas laissé de commentaire.doug p. | Premières impressions
I like u hall Rochester mi , very clean storage, wierment and exlent job very nice people and helpful god bliss them I be back in future Thanku Thanku so muchJasminder G. | Expérience générale