Le client n'a pas laissé de commentaire.Donald M.
Customer Reviews for U-Haul Moving & Storage of Rochester
Pour nous contacter
Rochester Hills, MI 48306
(On the corner of Rochester Rd and Tienken Rd)
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun - Jeu : 7h am à 7h pm
- Ven : 7h am à 8h pm
- Sam : 7h am à 7h pm
- Dim : 9h am à 5h pm
- Inspection gratuite du remorquage
- Propane payable à la pompe
- Retour client 24 heures
- Entreposage du vin
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Le client n'a pas laissé de commentaire.Michele S.
Liz is fantastic.JOHN K.
Le client n'a pas laissé de commentaire.Nicholas R.
Service was friendly and fast!Lance S.
Le client n'a pas laissé de commentaire.Nikhil K.
The stff was great, thank you.MITCH B.
Le client n'a pas laissé de commentaire.Marieds S.
Le client n'a pas laissé de commentaire.David K.
Good service but U-Haul price is a bit high, especially with gas up.Rich J.
Le client n'a pas laissé de commentaire.Tracy G.
Extremely Great & User friendly experience . Highly recommend this (Rochester , MI) place. Very professional team , quick & very clean & nice maintained trucks. The softwares makes the life too easy for the out of office hours. No hassle. I rates are too low.Raghunath P.
People were nice and very helpful.Scott T.
Le client n'a pas laissé de commentaire.Jeff R.
Le client n'a pas laissé de commentaire.Kyle B.
Each time i went in person & when i called the staff were curtious , knowledgeable helpful. the office/ store, merchandise & sample storage rooms were all arranged/ presented in a neat, clean & well organized.Dominic S.
Le client n'a pas laissé de commentaire.Christine H.
Very friendly and helpful The place was very cleanJames D.
Le client n'a pas laissé de commentaire.Brian G.
Person who I saw at the service counter was very grumpy, she did not look like she wanted to work there. She was on her phone doing some thing non work related while I was waiting to be helped.ANIQAHMAD U.
Le client n'a pas laissé de commentaire.Eric K.
Double and triple check the tires on the trailers. I made it from Troy, Michigan to Troy, Ohio. I stopped to check the straps on the items I was hauling, and noticed the trailer was bouncing. Found a baseball sized knot on the tire. Called roadside, took over 45 minutes for the repair guy to show up (not complaining about him. He was awesome) took him a while to get everything done and he aired up the tire. Put me behind by two hours on a 15 1/2 hour drive plus a stop for the night. Next day, I leave Florence, Kentucky and get right outside of Nashville, Tennessee to fill up my gast tank and noticed the tire looked flat. Checked it and it had 10psi in it. Because I was uneasy about staying there because the people kept giving me the creeps, I aired it up to match the passenger side tire and kept going. It lost a little more than 5 psi by the time I made it back to Arkansas.Amanda C.
Liz was extremely helpful and kind!Monique F.
The lady that hooked up the trailer was very friendly and extremely helpful. She deserves a raise.Randolph C.
Sweep the floors of the unit to be clean to have furniture lay on it.Mark G.
Excellent customer serviceIsabel L.
The service representative was fantastic. The store was very busy, and she was working seriously hard to provide everybody excellent service. Very very hard worker. Thank you sincerelyBrad S.
Le client n'a pas laissé de commentaire.Gary G.
Le client n'a pas laissé de commentaire.Duane B.
Le client n'a pas laissé de commentaire.Randy A.
Best staff and customer serviceFARAHSABRI A.
Very pleasant, we enjoyed Liz a lot she was awesome.NANCY JANE R.
You guys are five star nothing to improveDebra C.
Le client n'a pas laissé de commentaire.Lei V.
Le client n'a pas laissé de commentaire.Renato S.
Le client n'a pas laissé de commentaire.Randy W.
Le client n'a pas laissé de commentaire.JOHNNY J.
Understaffed Disorganized They initially gave me a van that did not match my contract. Check in process was backed up, never received my email receipt. Not my usual experience for this location.Ronald R.
Nothing everything was perfectMILTON H.
I love this U-Hual location.Michael M.
Truck needs new wiper bladesEric W.
Le client n'a pas laissé de commentaire.Olivia C.
I asked the person at the counter to come out to check out the return, he said I would get an email. I stopped at the gas station across the street before I returned it and was still charged $20 for fuel. I received no receipt as the rep stated I would. Getting assistance now to get my money back, Uhaul is being helpful, I'm frustrated that I even have to deal with this since I took the time to replace the fuel and tried getting someone to come out and review the vehicle after I returned it. There was nobody else in the store, it's not like he was busy.Istvan R.
Trailer was in good shape and operated as expected. Customer service is top notch at this location.Daniel S.
Le client n'a pas laissé de commentaire.CRAIG ALAN M.
Le client n'a pas laissé de commentaire.Larry V.
Haven't received the final return documents/final invoice as yet. It may be too soon as I returned the truck yesterday.Mohammad D.
Le client n'a pas laissé de commentaire.Russel H.
Le client n'a pas laissé de commentaire.Robert T.
Online services didn't work for me at all checking inNatalie G.
Le client n'a pas laissé de commentaire.Dave H.
Le client n'a pas laissé de commentaire.Joseph S.
Le client n'a pas laissé de commentaire.Terrence C.
Le client n'a pas laissé de commentaire.Wynee F.
Great location, well stocked show room, friendly staff, equipment was new, clean and easy to drive.Brian B.
Le client n'a pas laissé de commentaire.Alberty P.
Le client n'a pas laissé de commentaire.NICHOLE CHRISTIN T.
Le client n'a pas laissé de commentaire.David M.
Dedicated staff got me my truck and out the door. Great job U-haul.David S.
Place the Uhaul-Pod on the trailer correctly.Matthew N.
Le client n'a pas laissé de commentaire.Jeffrey J.
Le client n'a pas laissé de commentaire.Paul O.
This location does a lot of business and very organized to handle it. Attendant was waiting for me to hook up the reserved trailer to my vehicle ontime according to my reservation. They were focused on safety as they noticed my hitch ball size was incorrect.BRYAN T.
Le client n'a pas laissé de commentaire.Dawn D.
Le client n'a pas laissé de commentaire.Susan S.
This place treated me great. Everyone there was outstanding.Angela C.
Le client n'a pas laissé de commentaire.Marilyn M.
Le client n'a pas laissé de commentaire.Arthur M.
Le client n'a pas laissé de commentaire.Joseph C.
Le client n'a pas laissé de commentaire.WILLIAM R.
Le client n'a pas laissé de commentaire.Kevin M.
My sales clerk has very poor customer service. He asked me to follow to a junky warehouse with trash and boxes everywhere to get a dolly I rented. Then instead of pulling my vehicle around I was directed to walk 1/4 to my rental with the dolly.Torrance N.
All good.Deborah W.
Great service from everyone I interacted withRobert C.
Le client n'a pas laissé de commentaire.Kristin H.
Also great customer service at this location. Very happy with my uhaul experience.Kimberly Z.
Le client n'a pas laissé de commentaire.Anthony R.
The lady at the service station was incredible, she served us super fast and was very friendly and funny. She worked from 7am until 6pm when we dropped of the uhaul, still in great spirits all by herself! She needs a raise or a form of appreciation, she run the whole shop by herself unfortunately I don't know her name. She worked at the U-Haul Moving & Storage of Rochester 6875 N Rochester Rd Rochester Hills, MI 48306 on 4/30/22 Regards leoLeonard-felix J.
Le client n'a pas laissé de commentaire.Lynn V.
But Rate too highArtur R.
Super helpful staff.ROB M.
Le client n'a pas laissé de commentaire.Michael B.
Le client n'a pas laissé de commentaire.Steve K.
Le client n'a pas laissé de commentaire.Mark J.
The truck was terrible but i use this location all the time wish it was a different truckBrandon K.
Le client n'a pas laissé de commentaire.John P.
Le client n'a pas laissé de commentaire.kevin K.
I liked the ability to check the condition of the rental vehicle via the texted link to your phone and update with pictures if there were any discrepancies.Philip R.
Le client n'a pas laissé de commentaire.Loreal H.
Have the motorcycle trailer in unit closer to my home.Alex C.
Le client n'a pas laissé de commentaire.Omar I.
Need to replace the strap for the tire and lubricant the crankDAVID H.
Le client n'a pas laissé de commentaire.Todd C.
Le client n'a pas laissé de commentaire.Jenness W.
Le client n'a pas laissé de commentaire.Robert C.
Le client n'a pas laissé de commentaire.Ajay H.
Le client n'a pas laissé de commentaire.Doug M.
Le client n'a pas laissé de commentaire.David V.
Le client n'a pas laissé de commentaire.Timothy T.
Le client n'a pas laissé de commentaire.MICHAEL K. | Expérience générale
Le client n'a pas laissé de commentaire.Jim K. | Expérience générale
Thank-you Service was courteous and very, friendly and helpful .Mary B. | Premières impressions
Le client n'a pas laissé de commentaire.LILIANA ALEKSANDRA K. | Expérience générale
Le client n'a pas laissé de commentaire.Leslie T. | Premières impressions
Bethany was fantastic to work with and got me into the final unit of a particular size I needed and she did it fast! And she was extremely knowledgeable on recommending what size would be best for me! The unit was clean and I would definitely rent another unit if and when I need to!Matthew D. | Expérience générale
When first booking my storage unit, I went through the online request process where I got to choose a unit on the ground floor from those showing they were available. When I showed up in person to sign the papers, I was told the unit I chose did not exist and that there were no longer any main floor units available. I would not have signed had I known it would be on the second floor, and it was very inconvenient to access my things without needing someone to come along with me to assist.Molly N. | Expérience générale
Le client n'a pas laissé de commentaire.Albert T. | Expérience générale
Le client n'a pas laissé de commentaire.Ashley D. | Expérience générale
Le client n'a pas laissé de commentaire.Alex A. | Expérience générale
Bethany was amazing. Very clean storage, and U-Haul trucks were perfect. Easy and fast service. I would highly recommend this U Haul. Thank youTina W. | Expérience générale
I had been trying to get a second unit for several months. They wouldn't call me form was open I had to repeatedly call and ask if one was open. By the time I got one the price had gone up and I don't think that's fair. I'm very displeasedDeborah E. | Premières impressions
Le client n'a pas laissé de commentaire.david d c. | Expérience générale
Le client n'a pas laissé de commentaire.Thomas P. | Premières impressions
I've had to make 5 reservations within the last couple months as I transitioned up here. Uhaul has messed up 4 of those reservations and cost me money I didn't need to spend. Do better.Jacqueline H. | Expérience générale
Le client n'a pas laissé de commentaire.Roy C. | Expérience générale
Le client n'a pas laissé de commentaire.Daniel M. | Expérience générale
Le client n'a pas laissé de commentaire.Christopher R. | Expérience générale
Within 2 weeks in late November and early December, had to replace my debit card 2. I spoke to someone online was told my December payment was over due need to pay around 250. Curicumstance I could not drive there I spoke to Bithany Manager at U Hall Rochester Rd and Tienken, she waived the late fee, gave her my Visa debit card # it went through. Also authorized every month, to take my rent out. Brittany went above and beyond to help me. Would I recommend U Hall at this location??? AbsolutelyCynthia O. | Premières impressions
Le client n'a pas laissé de commentaire.Kevin W. | Expérience générale
Le client n'a pas laissé de commentaire.David V. | Premières impressions
Bethany was very friendly and helpful! The only thing I didn't know was that I needed to swipe my access card to "allow access: to my unit before I entered and unlocked it. This is my first time renting any type of storage unit. I set off the alarm but no biggie. Next time I know!george z. | Premières impressions
Very clean, reasonably priced, security top notch, kind, caring knowledgeable staff. I would definitely recommend this location.lisa n. | Premières impressions
Le client n'a pas laissé de commentaire.ROBERT G. | Expérience générale
Le client n'a pas laissé de commentaire.Edward J. | Online Move In
Le client n'a pas laissé de commentaire.NANCY JOAN W. | Expérience générale
Le client n'a pas laissé de commentaire.Douglas A. | Premières impressions
Le client n'a pas laissé de commentaire.Dan B. | Expérience générale
Le client n'a pas laissé de commentaire.Laura Jo P. | Premières impressions
Le client n'a pas laissé de commentaire.Donna Marie T. | Expérience générale
Elevators iwould’ve made it nicer for second-story unit and the fact that I no longer needed my unit and being charged for a whole month does not sit well with medonna F. | Expérience générale
Le client n'a pas laissé de commentaire.Diane K. | Expérience générale
Took 3 phone calls after I cleared out my unit (after advising on-site staff of my exit) to complete exit paperwork. ☹️John M. | Expérience générale
Efficient business practices and great customer service.carol m. | Expérience générale
Everything has been good from start to finish. No issues!Wendell C. | Expérience générale
I did not stay the full last month. It would be nice to be refunded for the 3 weeks I was not there.Ashlee Morgan E. | Expérience générale
Very secure and convenient for me to enter alone at various times of the day. Well maintained with bathroom facilities available, and a spot to leave no longer wanted items that others might need…CONNIE H. | Expérience générale
Le client n'a pas laissé de commentaire.nick b. | Expérience générale
Le client n'a pas laissé de commentaire.Kenneth K. | Expérience générale
A young man whose name is Noah works at the location where my units ( 7 of them at one time) in Rochester MI on Rochester Rd. NOAH, was extremely helpful and always a big smile and he remembered my name calling me Mr Taylor whenever I walked into the office/sales area He always had a sympathetic ear for the perils of one moving from a huge house and downsizing. If I owned a business I would hire him and promote him... his kindness and politeness will never be forgotten. Sincerely, Glenn Taylorglenn t. | Expérience générale
Storage is well maintained and secure. Have used this location multiple times for my short term need for additional storage space. Will use it again.John P. | Expérience générale
Pleasantly surprisedJulie R. | Expérience générale
Le client n'a pas laissé de commentaire.Daniel C. | Expérience générale
Mercimurt o. | Premières impressions
We stored our daughters belongings for college at the storage unit over the summer. It was well lit, well maintained and would definitely be backLee W. | Expérience générale
Thank you for awesome.Ginalashawn S. | Expérience générale
Le client n'a pas laissé de commentaire.Keith J. | Expérience générale
Need an elevator!donna F. | Premières impressions
Le client n'a pas laissé de commentaire.MARK S. | Expérience générale
The customer service person on 8/2 was VERY patient and helpful as he explained the process. (Sorry, I can't remember his name.) Kevin in the storage facility was very earnest and helpful too. Both these guys were young and I was impressed that they were well trained.Karenmarie L. | Premières impressions
The storage hours should be 24/7 with no extra charge for that.Judith C. | Expérience générale
Michael was very helpful, I would definitely recommend this location to my friends and family.Catherine B. | Premières impressions
Bethany was very helpful and a pleasure to work with.Amina A. | Premières impressions
Le client n'a pas laissé de commentaire.Alexander M. | Online Move In
Bethany was very friendly, efficient and solution oriented. A pleasure especially when customer service at most companies seems to be lacking. Very appreciative and grateful for her professionalism.Elizabeth C. | Premières impressions
Le client n'a pas laissé de commentaire.NANCY JOAN W. | Premières impressions
Le client n'a pas laissé de commentaire.Bruce H. | Expérience générale
The people here were always helpful. We never had any problem getting into our units. We also purchased many boxes and other items from this location. They had everything we needed.Leslie H. | Expérience générale
Very clean, good smelling and always good temperatures in this storage facility. Would highly recommendlauren K. | Expérience générale
Le client n'a pas laissé de commentaire.Dorene T. | Premières impressions
Le client n'a pas laissé de commentaire.NANCY JOAN W. | Premières impressions
NinJUDLEY G. | Expérience générale
Le client n'a pas laissé de commentaire.Lori F. | Expérience générale
Le client n'a pas laissé de commentaire.Raymond K. | Online Move In
Excellent facility and I would recommend U-haul storage to anyone.janet S. | Expérience générale
Le client n'a pas laissé de commentaire.GEOFFREY W. | Expérience générale
Le client n'a pas laissé de commentaire.James N. | Expérience générale
Le client n'a pas laissé de commentaire.Marcella P. | Expérience générale
Le client n'a pas laissé de commentaire.Dale F. | Expérience générale
Le client n'a pas laissé de commentaire.susan a. | Premières impressions
Le client n'a pas laissé de commentaire.DARREN V. | Expérience générale
Le client n'a pas laissé de commentaire.Chris W. | Expérience générale
Working w the staff there was a smooth and friendly experience. In the stress of moving from my home of 42 years, U Haul was the easiest and most efficient company to work w out of all the companies I had to contact in regard to this move.carol m. | Premières impressions
Le client n'a pas laissé de commentaire.Brian H. | Premières impressions
Le client n'a pas laissé de commentaire.Jerica A. | Expérience générale
Le client n'a pas laissé de commentaire.zyshonne b. | Online Move In
When I was getting ready to move out there were no available carts, had to postpone my move out date until carts became availableMichaels C. | Expérience générale
Le client n'a pas laissé de commentaire.Kerry P. | Expérience générale
Le client n'a pas laissé de commentaire.Leslie H. | Premières impressions
Le client n'a pas laissé de commentaire.Robert Y. | Premières impressions
Le client n'a pas laissé de commentaire.Diana C. | Expérience générale
Building was confusing, no signs where to go. Couldn't get into unit due to error in with check in device. Can't use my own lock.Aaron K. | Online Move In
Le client n'a pas laissé de commentaire.martkeshia g. | Expérience générale
Le client n'a pas laissé de commentaire.Sean H. | Premières impressions
I used to work for Uhaul so this will be biased. The basic service was fine. There's too much swiping and card reading and doors for my taste, but I get it. The counter is where the break is and always will be. No one knew how to use the door device, it took some time to figure out if it was the right one and if it even worked or not. Hire people and pay them accordingly so someone can be at the counter at all times and people can be out in the lot at the same time helping people. You guys never paid people for the amount of work you dump on them, and let them unionize if they want to Joe. I was offered a job if I wanted it, but really would not want to work for such a megalomaniacal greedy behemoth where the shareholders are more important than the workers. Sadly it is how all future corporations will be. Tell Bezos the same thing at your next rich guy meeting. I went down the road to a more economical storage facility in the end.Daniel E. | Expérience générale
Le client n'a pas laissé de commentaire.Wayne F. | Expérience générale
Le client n'a pas laissé de commentaire.Rachel R. | Expérience générale
Clean, convenient and secure. It was everything I needed.Matthew K. | Expérience générale
Bethany was great managing and handling multiple customers at a time at the Rochester Hills, MI facility.edward j. | Expérience générale
I cant Believe I lost All my stuff for 70 dollars and still owe a balance 😭Chanel L. | Expérience générale
Le client n'a pas laissé de commentaire.Anthony D. | Expérience générale
Le client n'a pas laissé de commentaire.Zachary D. | Online Move In
I couldn’t ask for a better experience I had to switch from another storage area to this one it was clean it was affordable it was convenient five starsAndrea P. | Expérience générale
Le client n'a pas laissé de commentaire.Mike c. | Expérience générale
Great facility and would use it again if needed. Excellent experience. ThanksMark G. | Expérience générale
Le client n'a pas laissé de commentaire.MATIAS G. | Expérience générale
Heated unload area made moving in and out of storage easy, even in the dead of winter. This is also the cleanest storage in Rochester.JAMES C. | Expérience générale
Le client n'a pas laissé de commentaire.BILLY PAUL S. | Premières impressions
Michael was very helpful!ROBERT D. | Premières impressions
Staff was very courteous and helpful.Phil H. | Premières impressions
Only issue was when I went to clear out unit Inwaited in a long line with only one cashier helping and it took a very long time.Susan S. | Expérience générale
Le client n'a pas laissé de commentaire.Tina H. | Expérience générale
Excellent customer service. Friendly and helpful.Carrie E. | Expérience générale
Great job all the way around. Great staff, easy bill payment system, and a quality, secure building to store my goods in. Would recommend them to anyone looking for storage!Michael M. | Expérience générale
Very satisfied with my experience with U-Haul of Rochester!THOMAS L. | Expérience générale
Le client n'a pas laissé de commentaire.Carrie E. | Premières impressions
When I opened y unit there was a POISON mouse trap box? Is that normal or who maintains that?michael w. | Premières impressions
waiting on a correction to my account as I never moved out.... other than that, I will stay on top of the correction to see that the error is fixedgaile k. | Premières impressions
Well, I had to contact the office Saturday Oct 17 when I received a notice that I moved out, however, I did not move out. Within a reasonable amount of time I received a return call, stating they had made an error and corrected it. However, just waiting for my december payment to be reinstated as I paid 2 months in advance. Other than that, top notch customer service. I will stay on top of the correction to make sure it's done.gaile k. | Expérience générale
Awesome Service & StaffGinalashawn S. | Premières impressions
Very professional and helpful throughout my experience at u hauMarc P. | Expérience générale
Le client n'a pas laissé de commentaire.Nancy C. | Expérience générale
All good things. One exception was the young lady behind the counter had her radio a bit too loud and the elderly gentleman trying to return some boxes could not hear what she was saying behind her mask and the radio. She should have turned the radio off. Common courtesy.DIDRIK K. | Expérience générale
Le client n'a pas laissé de commentaire.Lou A. | Expérience générale
I gave an "Excellent" rating to your storage, while I have a serious suggestion to you to improve the quality of your services. It is better to have multiple entrance doors to the buildings as for example for someone like me whose unit was located at the end of the hallway that was very difficult and a long way to access my unit through the only available door. Thanks,Mohammad Sedigh T. | Expérience générale
My only comment would be that the office person should have shown us to the unit and showed us how to swipe in and out. I'm still not sure if I did it right.Brenda E. | Premières impressions
Bethany I was there last night at closing. The poor woman who helped me either needs a lot of training or a new career. It took like 45 mins to rent the unit. That was insane. Then she didn't tell me that ther was no elevator, didn't tell me about the 2 levels of the price difference or there was apparently a free lock inside the unit after I bought one. Finding the zip tie on the lock was another unpleasant surprise since I flew in that morning and can't carry a pocket knife. Luckily I had a nail clipper in my backpack. The alarm siren went off several time. Never did figure out what to do with the card key Since I didn't need it to get in. Overall if was a horrible experience. The only good thing was you were open till 7. You should also put a camera and remote access system on your overhead door to rescue stupid people who are there past 10 instead of telling them they will just be stuck like you told me.Scott G. | Premières impressions
Suggestion: Trash cans in loading area. I noticed people leaving trash behind due to no garage can available. Otherwise great experience!arin l. | Premières impressions
Le client n'a pas laissé de commentaire.doug p. | Premières impressions
I like u hall Rochester mi , very clean storage, wierment and exlent job very nice people and helpful god bliss them I be back in future Thanku Thanku so muchJasminder G. | Expérience générale
Bethany and her team are top notch. She has the cleanest storage in Rochester Hills. The large unload bays make it easy to unload.JAMES C. | Premières impressions
Like the donation drop-off for household goods. Very convenient.Jean B. | Expérience générale
Le client n'a pas laissé de commentaire.SALLY K. | Expérience générale
Le client n'a pas laissé de commentaire.Rosalinda V. | Online Move In
Le client n'a pas laissé de commentaire.DARELENE D. | Expérience générale
Le client n'a pas laissé de commentaire.Diane K. | Premières impressions
Le client n'a pas laissé de commentaire.Brittany C. | Expérience générale
It is really wonderful in today's climate to deal with professional, knowledgeable and pleasant staff at a well-run company. The staff was always courteous and I never waited longer than 2-3 minutes if that for assistance. My storage unit was excellent the whole time I had my valuables in storage...no leaks, no wet floors, all inside, climate controlled. And once I cleaned out and closed my unit the rat trap had no bugs and no rats. The place is clean, very well lighted, safe, secure! Well run place! Thank you!mary l. | Expérience générale
Le client n'a pas laissé de commentaire.John G. | Expérience générale
Le client n'a pas laissé de commentaire.Craig M. | Premières impressions
Storage is nice. Check-in procedure was a little problematic. I was not happy with my truck rental. We were charged a $25 truck cleaning fee, but the truck was filthy when we picked it up. My wife had to wash the interior. It had a dirty mask left in it from previous rental!DARREN V. | Premières impressions
Bethany and April and terry are fantastic - top notch experienceJeff K. | Expérience générale
Le client n'a pas laissé de commentaire.lynn s. | Expérience générale
Very pleasant customer service. Never had a problem with my whole 3,5 year rental. Very clean.kayla d. | Expérience générale
Le client n'a pas laissé de commentaire.Mark L. | Premières impressions
Le client n'a pas laissé de commentaire.Brian G. | Premières impressions
The entire staff is always super helpful and extremely polite. The location is convenient to where I live, the facility itself is safe, secure and they offer those carts which are super helpful. The loading/unloading area is well lit, I feel safe even when being there alone at night, have never had any issues. Would highly recommend this facility for any of your moving and/or storage needs.jodie g. | Expérience générale
Staff was always very helpful.Michele M. | Expérience générale
Le client n'a pas laissé de commentaire.Michael C. | Expérience générale
Great customer service, clean environment and professional staff!angelo j. | Expérience générale
Le client n'a pas laissé de commentaire.Laurie S. | Expérience générale
Le client n'a pas laissé de commentaire.Wayne C. | Expérience générale
Le client n'a pas laissé de commentaire.thomas d. | Expérience générale
Le client n'a pas laissé de commentaire.Kaitlyn B. | Expérience générale
The facility and employees were simply great! I was so greatful when my payment was due that they would even call and leave me a kind, simple reminder so I wouldn't receive a late fee.Kathey A. | Expérience générale
I had the end unit. It had a small leak in the wall.Paul L. | Expérience générale
Le client n'a pas laissé de commentaire.MARLENE S. | Expérience générale
Le client n'a pas laissé de commentaire.Mary L. | Expérience générale
It was the staff and the mgmt that made me have a great experience. They were very helpful and kind.Derrick S. | Expérience générale
Everyone at this location is amazing, always helpful and always smiling and willing to helpHannah R. | Expérience générale
Great clean storage fair prices.Robert W. | Premières impressions
Sales person was great and attentive!STEPHAN Z. | Premières impressions
Wonderful customer service! I rented a storage unit-Everything was explained and demonstrated to me.JILLIAN R. | Premières impressions
Good people and very helpful, the availability was not as good as I was hoping but very satisfied at this early stage!Scott D. | Premières impressions
Everything is greatTim S. | Expérience générale
Secure and clean facility, friendly staff.Louann E. | Expérience générale
Noah provided excellent service, He is knowledgeable and personable. We have had many interactions with Noah and he has always displayed a positive attitude and provided top-notch service! Thanks!!DARELENE D. | Premières impressions
Only issue is trying to talk with the local office via phone.William C. | Expérience générale
Great place.megan c. | Expérience générale
Very happy with my experience.Michelle M. | Expérience générale
Used the unit for 1,5 years. Never an issue, always clean and secure.Patricia S. | Expérience générale
Thank you for the great experienceAlexandra C. | Expérience générale
I felt comfortable leaving my belongings here during the construction of my house.amanda b. | Expérience générale
Local team was awesome and helpful. They made me a happy customer.Paul C. | Expérience générale
Very helpfulKatrina B. | Premières impressions
Thank you this particular locations’ staff friendliness, courteous and efficient service.Olga B. | Expérience générale
Terrific experience. Thank you!Yahawa A. | Expérience générale
Everything went fine, no hiccups. The gentleman who helped me thru the process of entering/accessing my storage space was very helpful, forgot his name.THOMAS L. | Premières impressions
But your phone system is a disaster!David T. | Expérience générale
Easy transactions with pleasant, helpful people.Myrna M. | Expérience générale
Clean, well lit. Staff is very helpful, pleasant, and accommodating. Would definitely recommend this facility!LAURA G. | Expérience générale
Would definitely use them again.Charles D. | Expérience générale
great customer serviceAndrew R. | Premières impressions
Noah just might be the best customer service rep I have ever dealt with. He's so friendly, and his laugh is contagious. Will be coming back in the future.Nathan S. | Expérience générale
The facility hours were a little light for my husbands convenience, but he wants everything yesterday! A little planning goes along way. Everybody very nice at the front desk, will miss coming in.ROBERT C. | Expérience générale
Impressed with staff at Rochester hills in mi. Off hours phone service not so good,long waits but it worksDavid T. | Premières impressions
Everyone was helpful. There was a problem with my reservation, but they were able to sort it out and get me a storage unit. An employee helped me get boxes into my car. The facility is nice and clean.Nicole V. | Premières impressions
My only complaint is that I was told I would have a first-floor unit and received a second-floor unit without an elevator it is very inconvenient.Nick B. | Expérience générale
Great experience. Easy to close account. The associate who helped us was extremely polite and friendly. Great job!RYAN C. | Expérience générale
Top shelf and convenient.ROGER P. | Expérience générale
Staff did a great job walking me through the process!MARK S. | Premières impressions
Staff was always rude at desk. Not helpful. I always had problems reaching by phone.James P. | Expérience générale
Great facility and easy access to everything.alyson b. | Expérience générale
Staff was very helpful, and the storage unit was above average as to what I expected!!! Great job everyone!!Roosevelt J. | Expérience générale
Employees were all helpful and friendly.Pamela P. | Premières impressions
AucunTamekqua M. | Expérience générale
The staff are very friendly and helpful. My property was secure and accessible. The location was close to home.Elizabeth H. | Expérience générale
Best storage experience I've ever had. Loved the 24 hour access fob.Thomas H. | Expérience générale
nJames C. | Expérience générale
No additional commentsRobert J. | Expérience générale
The young man that helped was was awesome!Philip H. | Premières impressions
Most of our belongings were covered in bird poop including a $1 500 tv screen that was ruined.Kyle M. | Expérience générale
Outstanding service and personnel!! Highly recommend!😀Michael J. | Expérience générale
Entire staff was professional and helpful.James C. | Expérience générale
Wonderful facility. Knowledgeable and professional employees.Mark G. | Expérience générale
Very easy check in and employees did a great job explaining everything. So far a great experience.RYAN C. | Premières impressions
Highly Professional, friendly, helpful, informative.frances b. | Premières impressions
Very courteous and professional. I'm a repeat storage and rental customer. The best experience I've had at the facilities.daniel f. | Expérience générale
I would definitely recommend this facility to others!JOANNE D. | Expérience générale
Local staff was helpful each time I was at the facility.Dennis C. | Expérience générale
Garage doors and keypads to get in were a little tricky to get into- didn’t always work properly unless you did it “just right”Christopher E. | Expérience générale
I would highly recommend this storage facility!! We used them for 2 years and they always exceeded our expectations.DIANA B. | Expérience générale
Worked great!Todd H. | Expérience générale
had 4 units for 14 months and had no problemsFrancis M. | Expérience générale
Was great. Much better than the Big Box.dean t. | Expérience générale
Thank u!!!Rosalinda V. | Premières impressions
This location, services and the staff are the best in storage I have ever seen across NJ, NY, WA and MI. Top notch.Robert H. | Expérience générale
Great servicemichelle c. | Premières impressions
All the staff very helpful and NICE!Christine K. | Premières impressions
Great staff and service.Jeremy L. | Expérience générale
Excellent facility. Staff friendly and helpful, indoor loading/unloading area is well designed for easy use by all types of vehicles. Plenty of carts available to use. Facility very clean and secure.Sherri S. | Expérience générale
Priscilla is very thorough and patient and extremely helpful!mary l. | Réservation
Very good overall experience.Rod K. | Expérience générale
it would be awesome if you could get the water tower painted !!!!!GARY W. | Expérience générale
Enjoyed easy access to move in and outDaquan S. | Expérience générale
The place was very nice. Wish the overhead door work work after hours. The staff is great.Gary K. | Expérience générale
Staff is accommodating, pleasant and helpful. Will recommend and return!Michael B. | Expérience générale
Great experience which dumpsters were closer to unitsNancy S. | Expérience générale
Our all access pass was a lie. Made it very difficult. 7pm?? Really?? Couldn't rent a truck for more than 1 day. Extremely unhelpfulWilliam J. | Expérience générale
Very friendly, professional, and accommodating. It would be nice if you offered a grace period of 2-3 days for storage including U-Box. Overall great service.Kimberly G. | Expérience générale
It was as expectedChris V. | Expérience générale
Expensive is allChristain T. | Expérience générale
Awesome servicebill c. | Réservation
Facility is well maintained and convenient. The carts you provided to transport our merchandise from our car/truck to the storage units was a blessing. Also being able to drive indoors was greatMichael C. | Expérience générale
Awesome experience!cheryl d. | Expérience générale
Vary goodArthur P. | Expérience générale
Great facility! Would highly recommend.Wendy B. | Expérience générale
The two units we rented were clean and had easy access. The U-Haul staff were very professional and helpful. Would recommend anytime. Price was reasonable.Melita B. | Expérience générale
anissue with an employee who denied access to my storage unit to access how many boxes. He said I wasn't allowed back to the unit nor would he escort.Mgr Kristin(great) apologized but not the employeeRaquel M. | Expérience générale
Long waits in line. The first billings were not being charged to my credit card and I was sent late notices. It is now resolved.daniel f. | Expérience générale
awful service. overcharged $189 and still not refunded.Allan P. | Expérience générale
The facility was always immaculate, secure, and I felt very comfortable leaving my things there. Overall a wonderful experience and I would recommend the facility to anyone looking for storage.Haley H. | Expérience générale
Services supplémentaires à cet emplacement
Nous avons la plus grande sélection de camions neufs!
Nos remorques fermées et ouvertes sont offertes à partir de 14,95 $!
Nous offrons la plus grande couverture en Amérique du Nord!
Nous expédions à l'autre bout de la ville et à l'autre bout du monde!
Nous vendons des centaines de produits qui facilitent les déménagements!
U-Haul est l'installateur numéro 1 d'attaches de remorque en Amérique du Nord.
Propane service delivered straight to your door!
Nous offrons la plus grande sélection de l'industrie!
Nous avons un programme de récupération adaptative visant à améliorer l'environnement!