Jason was very helpful Made the process very simple for me. Thank you so kindly. Maybe have more on staff I know it was a Sunday but that should be one of your busiest days. It was my day off.. Everything went very smoothly.Ugur S.
Customer Reviews for U-Haul Moving & Storage of Rockville
Pour nous contacter
Rockville Centre, NY 11570
(Just 1 block off of Sunrise Highway on the North side)
Services dans cet établissement :
- Lun - Jeu : 7h am à 7h pm
- Ven : 7h am à 8h pm
- Sam : 6h30 am à 8h pm
- Dim : 8h am à 6h pm
- Inspection gratuite du remorquage
- Propane payable à la pompe
- Retour client 24 heures
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Le client n'a pas laissé de commentaire.Jeff K.
Now this plaCE HAS IT ALL TOGETHER, FAST, POLITE, AND KNOWLEDGABLE GREAT EXPERIENCE!!!MICHAEL C.
Le client n'a pas laissé de commentaire.Andrew W.
Le client n'a pas laissé de commentaire.Andre D.
Le client n'a pas laissé de commentaire.gertrude S.
Costumer service needs a lot of workBrighan O.
Le client n'a pas laissé de commentaire.Lloyd R.
Excellent staff so good he is an asset to your company. When I return the van everyone was there waited for me to be help with directives. U had an awesome experience with your staff and company. Dr Vincent Bulus.Vincent B.
All staff was very professionalmairen M.
Le client n'a pas laissé de commentaire.Isaiah J.
Had a great experience. Y ou solved my downsizing storage issues and were nearby. One comment, not sure if it is solvable with the current facility, the freight elevator door takes a lot of strength to pull down. Far more than my wife could handle and thereby she could never go to the facility without me.ALEXANDER M. | Expérience générale
Le client n'a pas laissé de commentaire.Matthew K.
Do not allow clients to smoke in the carjose F.
the lady there in rockville center was very rude it took them 3 tries to find a tow dolly with working lights they tried to tell me my truck was the problem but it was on there end zero starsMorgan F.
Mobile App is truly a great thing! But Darrell and Team made all the difference! Thanks Guys.. You have my recommendation to family and friends !Richard D.
They added services I didn't requestDenise D.
Le client n'a pas laissé de commentaire.Charles M.
Le client n'a pas laissé de commentaire.Michael L.
Le client n'a pas laissé de commentaire.Sharmin P.
Le client n'a pas laissé de commentaire.Diego V.
Perfect they way they are... *****Louis K.
Le client n'a pas laissé de commentaire.Bryan M. | Expérience générale
The transmission in the truck I rented is shot. I had to go slow as the transmission would take a long time switching gears.William W.
Le client n'a pas laissé de commentaire.Arkady K.
Le client n'a pas laissé de commentaire.Chris P.
Great agents in RVCMichael C.
Le client n'a pas laissé de commentaire.William C.
Le client n'a pas laissé de commentaire.Cristobal G.
Le client n'a pas laissé de commentaire.Syed S.
Le client n'a pas laissé de commentaire.Aaron S. | Expérience générale
Le client n'a pas laissé de commentaire.Terence C.
GREAT PLEASURE DEALING WITH UHAUL OF ROCKVILLE CENTER NO PROBLEMS, STAFF WAS VERY HELPFUL. WILL HIGHLY RECOMMEND. THANK YOUSylvia G.
Le client n'a pas laissé de commentaire.Fahrdeen K.
Le client n'a pas laissé de commentaire.Oscar A.
Very friendly helpful and accommodating agents . They went out of their way to make sure my rental truck was ready for when I arrived. MerciBill F.
Le client n'a pas laissé de commentaire.Jose G.
Le client n'a pas laissé de commentaire.Thomas A. | Premières impressions
Le client n'a pas laissé de commentaire.Daniel S.
The receiving attendant wanted to charge me 45 $for some dust remaining in the box truck. He did let me use his broom to avoid the surcharge.Leon S.
Le client n'a pas laissé de commentaire.Gary T.
The check-in through the app messed up and I had to stand in line and start the process all over.SCOTT E.
Unfortunately the costummer service are very upset not gentle place costummer service very rudeXavier Z.
Le client n'a pas laissé de commentaire.Johnnie M.
Le client n'a pas laissé de commentaire.Jeffrey H.
Le client n'a pas laissé de commentaire.Reginald H.
do not over charge customers and hope to get away with it like they did to me on purposeRonald P.
The u-haul representative was so sweet and helpful. I was so pleased with the service, especially after my horrible experience in Wilson, NCsusan L.
Le client n'a pas laissé de commentaire.Johnathan M.
Le client n'a pas laissé de commentaire.Paul C.
Le client n'a pas laissé de commentaire.li E.
Le client n'a pas laissé de commentaire.edward F.
Le client n'a pas laissé de commentaire.Louis O.
Great friendly staffLouis K.
The staff is not friendlyDANIEL F.
I pre ordered the truck and when I showed up to pick it up the employee could not find my reservation. Waste of time having to place the order again. Your website also said I could pick the truck up at 7am but the place didn't open until 8. Wasted more time having to drive to the store twice.Kimberly W.
Le client n'a pas laissé de commentaire.Martha M.
Le client n'a pas laissé de commentaire.meryl M.
the rear stop light assembly fell off as I was driving and required me to tape it up inside the truck. The depot workers accused me of having an accident and ran off without giving me any paperwork. The workers then proceeded to charge me for 66 gallons of gas to go 65 miles on a 31 gallon tank in the email bill.Robert G.
Radio didn't workAlfonse M.
Le client n'a pas laissé de commentaire.Paul T.
Non smoking truck preferred. Otherwise, all good.Susan C.
Staff was greatNatalie T.
Employees attitude will need some improvement. The person behind the desk was very helpful and had a great attitude while helping me whit the contact. The dispatcher was even better . But the person that received me the next day . Definitely needs a lot of improvement on costumer service and needs to learn respect for his coworkers .Jasson O.
Le client n'a pas laissé de commentaire.Jose P.
Le client n'a pas laissé de commentaire.Julio N.
Le client n'a pas laissé de commentaire.OSCAR G.
Le client n'a pas laissé de commentaire.Peter C.
The staff was very friendly and helpful. What a great experience I give them an A++Kenneth R.
Outside of truck was covered with road salt and dirt.John R.
Grwat experience, quick and easy. However, i was charged for 2 gins if gas and only drove 12 miles. That would be one gallon or less.Barbra F.
Le client n'a pas laissé de commentaire.Michel S.
Great customer service, the rental representative was very friendly and accommodating. It would have been nice to have the ability for a one way trip, however I totally understand the business and need to have the vehicles returned. I was able to get a van on a Saturday at the end of the month as a walk in which was fantastic and the only one in the area able to do this.TERRY B.
They told me to pay 600$ I rent it for 4 daysMarcus G.
I was completely satisfied with my experienceThomas M.
I had two rentals in the last 3 weeks. The process is completely unacceptable. Inefficient and mobile is far from mobile. Plus you charged for a late check in and gas when there was actually more than I was left with. I don't know how you stay in business with this terrible team of people. Not only would I not recommend I would tell people how bad you were,Anthony G.
The men at this RVC location on maple street were the rudest people I ever met ! I'd never rent from that location again !Anthony S.
Great place and great people, thank you guysDaniel R.
Le client n'a pas laissé de commentaire.John G.
Le client n'a pas laissé de commentaire.THOMAS D.
Fantastic then!Mark W.
Nothing, all of staff are friendly and wonderful people ðŸ‘ðŸ‘Alan S.
Le client n'a pas laissé de commentaire.Sean D. | Premières impressions
Employees were very helpful and friendly. The truck was well equipped and clean. The truck had light in the back cargo and the truck came equipped with a backup camera. I would definitely recommend this location.Osama E.
Le client n'a pas laissé de commentaire.H A.
No improvements needed... the staff was friendly , helpful and accommodating. Excellent customer service.JENNIFER A.
Le client n'a pas laissé de commentaire.mark s. | Premières impressions
Le client n'a pas laissé de commentaire.L G.
Le client n'a pas laissé de commentaire.Brian H.
Le client n'a pas laissé de commentaire.Janet S.
Le client n'a pas laissé de commentaire.Renita M.
Have have the trailer readily available even though I booked at 8o'clock in the morning when I got there at 11:30 still buried with snowBrandon S.
I drove 4 miles and you charged 12 $. That 19,95 $ sign is a total scam. Never again. False advertisingBRIANJ H.
Le client n'a pas laissé de commentaire.Dayana R.
The team at the Rockville Center location is five star. They are all extremely helpful, informative and efficient. We cannot say enough good things about them. We will continue to rent from them whenever needed.Marjoriann P.
Le client n'a pas laissé de commentaire.Chris B.
Front Windows could be cleaned better.Frank R.
Le client n'a pas laissé de commentaire.Paul J.
Excellent staff. I was in and out in bay 10 minutes to grab the trailer!!! Everybody was so nice and professional thank you again Rockville Centre U-HaulBrandon S.
Slow servicesShantal W.
Whole experience was easy from reservation, to pick up up drop offJose[h S.
I returned the truck after hours at 7:30p, 12 hours before it was due back and yet got charged for an overdue return (10:15a the next day).Chris M.
Le client n'a pas laissé de commentaire.Miranda F.
have all rental staff be clear on day an mileage ratesHoward W.
Le client n'a pas laissé de commentaire.Robert C.
Le client n'a pas laissé de commentaire.Daniel D. | Expérience générale
Le client n'a pas laissé de commentaire.dennis c. | Expérience générale
Staff was rude, spoke with corporate about it ans was told a DM was going to call me a s never didRobert S. | Expérience générale
Reese Baccas extended me a VIP credit for having rented space at this location for over a decade. She was very professional and personable. Although I would like to stay at this storage facility I need to find one that is cleaner and more conducive to storing my wardrobe. My clothing has mold on it and many fine pieces of clothing, especially leather clothing and shoes is ruined. Moreover, the freight elevator is inconvenient and clumsy for getting to my space and for moving stored items.S. ANTONIO F. | Premières impressions
Le client n'a pas laissé de commentaire.MARCO C. | Expérience générale
Great custumer service and very helpfulJohn A. | Expérience générale
Reese was very friendly and helpful with getting us all set up for our new storage unit, which made an already stressful moving day less so. Her team the day prior was also great with showing us the available units. Merci.Lindsey J. | Premières impressions
Le client n'a pas laissé de commentaire.lucas s. | Expérience générale
I would like to comment on how very helpful and personable we’re the entire staff at the facility throughout the time I have had a storage unit there.Peter S. | Expérience générale
Daryll in the retail area is extremely helpful and so nice to work with!Marjoriann P. | Expérience générale
Everyone has been helpful and friendly for YEARS. And I returned here to rent trailers and other vehicles even though I lived closer to other facilities.DALE S. | Expérience générale
I am rating the facility above average only because of the wonderful service I have always received from Reese the Manager. Under difficult circumstances which are ongoing, Reese took quick action, apologized for the situation, and gave me direction on how to proceed. She is a professional customer service manager and you are lucky to have her at Uhaul and at this facility.BRIAN M. | Expérience générale
Le client n'a pas laissé de commentaire.Harold K. | Expérience générale
It would be more convenient if the elevator doors were automated. The door slammed so hard that I was VERY GLAD that I moved my hand out of the way in time.Marjoriann P. | Premières impressions
I had called in yesterday and spoke to Daryl Jones. I was not in a great place and was irate trying to rectify a long term issue that had gone on unaddressed by the Rockville Centre Management team. Daryl was patient even when I was not and his handling of my situation is to be commended. I appreciate his help and assistance. Merci.CRAIG H. | Expérience générale
Le client n'a pas laissé de commentaire.ROBERTQ M. | Expérience générale
SOME OF MY ITEMS WERE RUINED AND CANNOT BE REPLACED FROM MILDEW. THIS IS SUPPOSED TO BE A CLIMATE CONTROLLED UNIT. I PAID A LOT OF MONEY TO STORE MEMORIES THERE ONLY TO FIND OUT THEY ARE DESTROYED....GREGORY B. | Expérience générale
The staff are polite, attentive and focused on the customerswilliam f. | Expérience générale
My only issues were two; 1 - the lighting time is too short and should probably stay on an extra 10 minutes. 2- Every now and then I would receive letters and Emails statung I was behind on payments when they were up to date. Otherwise great service.Howard S. | Expérience générale
Reese, Daryll and the staff at Rockville we're always professional and courteous . This UHaul center Rocks because of the staff thereZemia S. | Expérience générale
Le client n'a pas laissé de commentaire.Jacqueline W. | Expérience générale
Staff is great, Reese in particular.cecil w. | Expérience générale
Great experienceShawana W. | Expérience générale
No one is ever available to answer calls. Staff always seems to have an attitude when asked to assistChanequa P. | Expérience générale
good servicesMarcelo R. | Expérience générale
Rent increased evet 9 or 10 months with silly explanation. I moved out 18 days ahead of my billing cycle and was not offered a pro rated discount.LOUIS Y. | Expérience générale
very friendly staff but a bit slow.Charles S. | Premières impressions
Thanks to you all. I had an awesome experience with U-Haul, you guys made it simple and easy to get us moving in the right direction. I appreciate you all. thanks for everything.. Phillipphillip w. | Premières impressions
My only complaint is that I could never directly call the facility. Every call I made to this local business was rerouted to corporate when in fact I needed to speak to someone at the facility.DENA L. | Expérience générale
Staff always said hello especially Luis he came out of his way to greet me.Michael D. | Expérience générale
I just don't like the extra fee .and also the more than one later payment in the same month.DENZIL L. | Expérience générale
I want to thank them for their patience for working with me. And helping me at my time of my desperate time of need. By helping me get my property in storage and I appreciate everything I want to saymarlene s. | Premières impressions
The lady who helped me at the front desk was very pleasant and patientDENA L. | Premières impressions
Nice and convenient placeNelson Q. | Expérience générale
Customer service the nicest people are working there and they help you all the way With everything .Nelson Q. | Premières impressions
Staff is friendly and helpful.Michael L. | Expérience générale
Dealing with the personel at the rockville center location was the only good part of my entire move process. Customer service via the 800 number was a joke. Making the reservation was a joke.tomy v. | Réservation
Rockville Center employees were extremely nice and helpful.colin o. | Expérience générale
Was a pleasant experience at the RC location. Reese, Ben and Mike were all so friendly and helpful. I look forward to dealing with them in the future.Cynthia I. | Expérience générale
Tenants not abiding by elevator rules was the only negative issue.John D. | Expérience générale
VSamuel B. | Expérience générale
Rockville Centre staff was very accommodating, friendly and professional 😊THOMAS R. | Expérience générale
Services supplémentaires à cet emplacement
Nous avons la plus grande sélection de camions neufs!
Nos remorques fermées et ouvertes sont offertes à partir de 14,95 $!
Nous offrons la plus grande couverture en Amérique du Nord!
Nous expédions à l'autre bout de la ville et à l'autre bout du monde!
Nous vendons des centaines de produits qui facilitent les déménagements!
U-Haul est l'installateur numéro 1 d'attaches de remorque en Amérique du Nord.
Propane service delivered straight to your door!
We have the largest selection in the industry!