I had called in yesterday and spoke to Daryl Jones. I was not in a great place and was irate trying to rectify a long term issue that had gone on unaddressed by the Rockville Centre Management team. Daryl was patient even when I was not and his handling of my situation is to be commended. I appreciate his help and assistance. Thank you.

SOME OF MY ITEMS WERE RUINED AND CANNOT BE REPLACED FROM MILDEW. THIS IS SUPPOSED TO BE A CLIMATE CONTROLLED UNIT. I PAID A LOT OF MONEY TO STORE MEMORIES THERE ONLY TO FIND OUT THEY ARE DESTROYED....

The staff are polite, attentive and focused on the customers

My only issues were two; 1 - the lighting time is too short and should probably stay on an extra 10 minutes. 2- Every now and then I would receive letters and Emails statung I was behind on payments when they were up to date. Otherwise great service.

Reese, Daryll and the staff at Rockville we’re always professional and courteous . This UHaul center Rocks because of the staff there

Staff is great, Reese in particular.

Great experience

No one is ever available to answer calls. Staff always seems to have an attitude when asked to assist

good services

Rent increased evet 9 or 10 months with silly explanation. I moved out 18 days ahead of my billing cycle and was not offered a pro rated discount.

very friendly staff but a bit slow.

Thanks to you all. I had an awesome experience with U-Haul, you guys made it simple and easy to get us moving in the right direction. I appreciate you all. thanks for everything.. Phillip

My only complaint is that I could never directly call the facility. Every call I made to this local business was rerouted to corporate when in fact I needed to speak to someone at the facility.

Staff always said hello especially Luis he came out of his way to greet me.

I just don't like the extra fee .and also the more than one later payment in the same month.

I want to thank them for their patience for working with me. And helping me at my time of my desperate time of need. By helping me get my property in storage and I appreciate everything I want to say

The lady who helped me at the front desk was very pleasant and patient

Nice and convenient place

Customer service the nicest people are working there and they help you all the way With everything .

Staff is friendly and helpful.

Dealing with the personel at the rockville center location was the only good part of my entire move process. Customer service via the 800 number was a joke. Making the reservation was a joke.

Rockville Center employees were extremely nice and helpful.

Was a pleasant experience at the RC location. Reese, Ben and Mike were all so friendly and helpful. I look forward to dealing with them in the future.