Le client n'a pas laissé de commentaire.BRUCE N.
Customer Reviews for U-Haul Moving & Storage of Rogers
Pour nous contacter
Rogers, AR 72758
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun - Jeu : 7h am à 7h pm
- Ven : 7h am à 8h pm
- Sam : 7h am à 7h pm
- Dim : 9h am à 5h pm
- Inspection gratuite du remorquage
- Propane payable à la pompe
- Retour client 24 heures
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Great service and kind staff. Superior service.Kevin B.
Staff are very helpful and friendly. Truck was newer, and that was a big plus.BOBBI C. | Expérience générale
Le client n'a pas laissé de commentaire.deffson B.
Le client n'a pas laissé de commentaire.Thomas S.
Le client n'a pas laissé de commentaire.ROBERT T.
Le client n'a pas laissé de commentaire.HOMER H.
Your customer service is excellent very helpful. ThanksRANDY B.
Le client n'a pas laissé de commentaire.Sarah J.
Uhaul was so so very accommodating and kind.Robyn P.
Le client n'a pas laissé de commentaire.JOHNATHON S.
Le client n'a pas laissé de commentaire.Kurt C.
Le client n'a pas laissé de commentaire.Jorge F. | Expérience générale
Clean the trucks, change everything about the inspection process of the trucks, update the U-Haul software, train everyone to understand how the U-Haul software works.Jason S.
Le client n'a pas laissé de commentaire.LOUIS S.
Be clear about return conditions. I was told it didn't matter where; but my choice didn't take returns. Then the place where they had chose for me was closed (not the one I asked for), the self return function didn't work from my mobile device (couldn't register), and the nearest place was 30 minutes across a large town (Des Moines)ROBERT W.
Le client n'a pas laissé de commentaire.RICKY S.
Le client n'a pas laissé de commentaire.Carlos J.
This was my first U-Haul experience and I loved it! Staff was very friendly and the whole process and very easy and straightforward. 10/10 would use U-Haul again.Alyssa T.
Le client n'a pas laissé de commentaire.ZHEN W.
My only recommendation is more help since I was there 20 minutes before someone appeared to assist me. I will say that James was Awesome and took very good care of my needs and answered all my questions. I will surely us UHaul again in the future and recommend this location! Thanks so much!CHARLES B.
Stop false advertising that stupid $19,99 truck rental!!! You don't even let people know that price is only for if you rent it an entire MONTH. I had to haul a scooter just 20 miles round trip. (I understand I would pay for gas and I always get the $10 insurance for safety.) After all the hidden fees, gas, paying insurance & all the other undisclosed bullshit- I had to pay $88 to rent a truck for 3 hours when the advertising says â€œ$19,99â€!? There is now a hidden $30 â€œvehicle assessment feeâ€ that I was charged after returning my truck? Isn't that the employees job? I wouldn't be near as upset if I didn't have to be surprised with a larger bill EVERY SINGLE TIME!! If I would have known the cost would go from $19,99 (+$10) to $88 then I would've just reached out to someone with a truck and offered them $50 in cash myself. I just paid for a tow company to come TOW MY CAR for less than $88!!! Please can someone make this right for me because I love Uhaul's convenience, but not the surprises and cost at the expense of the customer. 479-381-3773LUKE T.
Ces personnes sont extraordinaires! I will definitely rent from this location againBETTY H.
Joshua was a huge help! I also appreciated the help from the guy in the ball cap who hooked it up (sorry for not remembering his name). Great service!EDWARD R.
Best uhaul location I have ever been to.maddey H.
Le client n'a pas laissé de commentaire.MARK S.
Le client n'a pas laissé de commentaire.mikhia S.
Skylar was a great help!!Andrea R.
The blonde girl at the counter was the most helpful person I've ever dealt with at Uhaul. She is a valuable asset to the company that shouldn't be taken for granted.STEPHEN C.
Le client n'a pas laissé de commentaire.MELISSA K.
The agent waited an hour after my drop off to check the truck in. I got charged a late fee.BRUCE J.
Le client n'a pas laissé de commentaire.Junior h. | Premières impressions
Le client n'a pas laissé de commentaire.WILLIAM F.
Le client n'a pas laissé de commentaire.Brad L.
When a customer makes a reservation for equipment in advance, ensure that the equipment is there and ready when they pickup. When a customer does not get the moving pads and utility dolly that they reserved on their rental, do not charge them for for equipment they didnt get.JIMMY D.
Le client n'a pas laissé de commentaire.ERICK G.
Great serviceDavid E.
Fast check-in and easy transaction. Everyone I came across at this location was friendly and pleasant to deal with. Merci.Kevin E.
Le client n'a pas laissé de commentaire.Michael D.
equipment was not well maintained. the battery died. mechanic told us it had 4 volts in in. totally absurd to rent out a uhaul truck with 4 volts in the batterydavid M.
Le client n'a pas laissé de commentaire.FAITH J.
Le client n'a pas laissé de commentaire.ZACHARY B.
Le client n'a pas laissé de commentaire.Gina D.
Ask for Skylar. Exceptional service.John S.
Le client n'a pas laissé de commentaire.James B.
Staff was very nice and helpful.DALE N.
Le client n'a pas laissé de commentaire.Gregory G.
Le client n'a pas laissé de commentaire.MARK S.
Good service from this location. Personnel were very friendly and helpful.BRADLEY L.
Le client n'a pas laissé de commentaire.MICHELLE G. | Premières impressions
Employees are wonderful to work with.Regina L.
Your personnel displayed great customer service being quite helpful with the trailer attachment and return. Quick, easy process.james Z.
Le client n'a pas laissé de commentaire.JASON V.
If packing components that are for rent or purchase are not available; a notice should be sent out to note the lack of inventory prior to rental pick up.LEROY P.
It is a nice facility and Joshua is great.CHARLES S.
Le client n'a pas laissé de commentaire.James S.
Ensure equipment is clean before renting outDavid T.
Super friendly and helpful staff!JEFFERY S.
Quick check in. Nice guy helped me.Jeffrey B.
Le client n'a pas laissé de commentaire.FRANK T.
Le client n'a pas laissé de commentaire.Leon W.
Skylar was and is an absolute gem. Do not loose her.merle R.
Le client n'a pas laissé de commentaire.DAVID S.
Le client n'a pas laissé de commentaire.Melanie F. | Premières impressions
We made the move very easily thanks to U-Haul and we would use you again the next timejeff R.
Le client n'a pas laissé de commentaire.Christoper W.
Josh and Skyler go above and beyond in customer service!! I was very relieved to be doing business at this Uhaul facility!!!Veronica J. | Premières impressions
Le client n'a pas laissé de commentaire.MADISON M.
Le client n'a pas laissé de commentaire.Anthony T.
Le client n'a pas laissé de commentaire.Andrew H.
Le client n'a pas laissé de commentaire.Annette S. | Expérience générale
Le client n'a pas laissé de commentaire.Arvind K.
Le client n'a pas laissé de commentaire.Keith D. | Premières impressions
Le client n'a pas laissé de commentaire.Ronnie V.
Was pleasantly surprised how easy it was to return the trailer.Jim W.
I have used this location several times. Skylar is great and always upbeat, helpful, and courteous.Samuel E.
Skyler was a great help. Easy in and out.Meridith K.
Le client n'a pas laissé de commentaire.TEDDY B.
I questioned the tires and basically got blown off. 1 hour down the road I had a rear tire blow out. The other side had a new tire. After 2 hours stranded on the highway, the repair guy came and replaced the other 3 worn out tires in short time. The lady the worked with me on the phone did a good job.JEFFERY P.
Le client n'a pas laissé de commentaire.JESSICA S.
Le client n'a pas laissé de commentaire.Bruce E.
Le client n'a pas laissé de commentaire.CASEY C.
Excellent service and equipment.DAVID H.
Le client n'a pas laissé de commentaire.Sean H.
Seemed under staffed, but was checked in ok.JEFFERY P.
The service I've received from this location has been consistently above par. The equipment was clean and prepped well. Skyler served me both times I've been here and I can only hope she's an example of the level of care taken for other customers.Kyle E.
I was told that I would have access to my unit up until 10 pm and I have yet to be able to get into it after 7 pm. I have called and called and no one has ever called me back from the location to get this fixed. I work long hours and can never get up there in person to get it fixed. Very very frustrating to not be able to reach the GM even after his number is posted everywhere. He is a very sweet person to deal with just need everything fixed.Tanya L. | Online Move In
Great location has all your needs for moving.BRIAN T.
Le client n'a pas laissé de commentaire.BARRY J.
Still waiting for a call back about misc charges on my bill . Took almost a month to get my delivery . Was told I wasn't going to be charged storage fees. As usual uhaul said someone else will call me back but like usual no one has and I'll have to call againCasandra K.
Overall was a good experience. Counter help did a great job. Helped to fix a problem with the 1st trailer.BRIAN T.
Thank you. My U Boxes had to stay in Storage for months! I always felt that they were safe.Lesley T.
Le client n'a pas laissé de commentaire.BRENDON C.
Great service fast amazing facilityColton D.
We come every 6 weeks and you treat us great. Thanks for being there. Arkansas Bentonville Mission of The Church of Jesus Christ of Latter-day Saints. mArk Bentonville M.
The employee's was great and very helpfulREBECCA H.
Le client n'a pas laissé de commentaire.WALTER H.
Le client n'a pas laissé de commentaire.Amanda G.
This group of people understand what service and help really are. I am old, and really appreciated the respect and help that I received on a very small rental.I will always recomend and use them.CHARLES D.
Skyler and Joshua, we're great! The truck had a flat tire when it was rented to me, causing a 3-4 hour delay in my trip. I didn't specify a return location, and when I was having trouble returning the truck, I called the 800 number. The lady who answered laughed when I told her I didn't have a specific location chosen to return the truck. She was rude and obnoxious. Being in a customer service career, I couldn't imagine laughing at a customer, EVER! I have since cancelled my reservation for tomorrow and booked with Penske.Patrick M.
The staff was outstanding and the went out of their way to ensure I had the vehicle that I neededWilliam C.
Le client n'a pas laissé de commentaire.Skyler Z.
Very easy to reserve, and helpful with information on the trailers and which to use.JOSEPH M.
Le client n'a pas laissé de commentaire.Kimberly H.
See above commentsSherry W.
Excellent service, great truck. Saved us a lot of money, thank you!TODD D.
Be honest about the fuel amount after check in. I was charge 57 extra for fuel and fuel services. When I picked up the rental the contract said it had 1/4 of a tank that was not the case when I pulled out of the lot the fuel warning beep started and it said I had 50 miles left before empty. I return the rental with 1/4 tank but was still charged because they said it only had a 1/8 tank in it. 6 gallons for 20 miles? The math does not add up.DAVID H.
Everything was quit even to get a storageMARIO M.
I did not receive notification when my ubox arrived and I have called several times and they are unable to locate my ubox.Saida K.
Samantha was awesome! She was very friendly, professional, helpful, accommodating, and highly competent! The facilities were extremely clean and well-organized. I highly recommend this self-storage!Misty F. | Premières impressions
Josh helped me select the right unit, unit location and made a great recommendation using the movinghelp.com app to get people to help unload the truck. I ended up using a company called Fresh Start and they did a great job. They showed up 15 minutes early. He made sure I could get them close together with close access to the elevator. Susana (I think that was her name. She has red hair and is very friendly) did a great job checking my rental in and answered my questions about the facility. I would give the facility 10 stars if possible. Thanks for the help!Edward R. | Premières impressions
Le client n'a pas laissé de commentaire.Amanda H. | Online Move In
Every employee that helped me was very nice and helpful.Kelly R. | Premières impressions
Just rented a 8x10 climate controlled storage unit yesterday for an upcoming move. Facility was clean, and staff easy to work with. Got our 1st month free when we rented a pickup truck! Thanks Uhaul. wwWilson W. | Premières impressions
I really appreciate how well and timely I was helped. Skyler was very friendly and helpful!cody m. | Premières impressions
Beautiful new facility very great staffMary S. | Premières impressions
I would use U-Haul again very satisfiedAntoinette D. | Premières impressions
Skylar was outstanding, facility was clean and access was clear.George V. | Premières impressions
Le client n'a pas laissé de commentaire.Brandie G. | Online Move In
Good to work with... Thanks!Daniel L. | Premières impressions
Le client n'a pas laissé de commentaire.Tom M. | Premières impressions
So far best experience.poonam m. | Premières impressions
Le client n'a pas laissé de commentaire.Fralin B. | Premières impressions
Skyler,Josh and Kasey make me want to travel the extra 20 miles to storage. They are helpful And very knowledgeable and suggest great ideas. My wife and I really appreciate them and their friendship.Tyler L. | Premières impressions
Super clean! Love the carts to help with the moving and elevator son convenient!Karen A. | Premières impressions
Le client n'a pas laissé de commentaire.keith c. | Premières impressions
Le client n'a pas laissé de commentaire.Bob B. | Premières impressions
Reservation on line was useless at store. Thought we were getting a10x15x10. Got a small entrance door and only 6' tall. Cannot get lg. items like couch down hall and into unitBrian S. | Premières impressions
Le client n'a pas laissé de commentaire.Skyler Z. | Premières impressions
Very clean, easy process, online payment and self service are a plusJonathan G. | Premières impressions
Skyler Zaaga you are the best 🥰🥰🥰 keep up the good work.SABRINA R. | Premières impressions
Le client n'a pas laissé de commentaire.Bill W. | Premières impressions
I have been to this location multiple times however, this was the first that I have had an employee roll their eyes at me and make me feel as though I was a bother to them. If not for the great service I received during previous experiences I would have left and never return.Michelle R. | Premières impressions
The manager and crew wete very helpful and ansewerd all my questions.James N. | Premières impressions
Skylar was awesome! She really did a great job letting us know all the tricks!STEVEN B. | Premières impressions
Services supplémentaires à cet emplacement
Nous avons la plus grande sélection de camions neufs!
Nos remorques fermées et ouvertes sont offertes à partir de 14,95 $!
Nous offrons la plus grande couverture en Amérique du Nord!
Nous expédions à l'autre bout de la ville et à l'autre bout du monde!
Nous vendons des centaines de produits qui facilitent les déménagements!
U-Haul est l'installateur numéro 1 d'attaches de remorque en Amérique du Nord.
Propane service delivered straight to your door!