Customer Reviews for U-Haul Moving & Storage of Rome

2 024 évaluations

244 Erie Blvd E   Rome, NY 13440
(E of S James; parallel to Canal St; Rte 49E /69E /365E; Rte 365W/ 26S)

(315) 339-3110

Heures

  • Du lundi au jeudi
    De 7 h am à 7 h pm
  • Vendredi
    De 7 h am à 8 h pm
  • Samedi
    De 7 h am à 7 h pm
  • Dimanche
    De 9 h am à 5 h pm
Heures d'ouverture spéciales
  • 12/24/2022: 7h00 am à 3h00 pm
  • 12/25/2022: Fermé

Services dans cet établissement :

Pour nous contacter

(315) 339-3110

244 Erie Blvd E
Rome, NY 13440
(E of S James; parallel to Canal St; Rte 49E /69E /365E; Rte 365W/ 26S)

Services dans cet établissement :

Heures

  • Du lundi au jeudi
    De 7 h am à 7 h pm
  • Vendredi
    De 7 h am à 8 h pm
  • Samedi
    De 7 h am à 7 h pm
  • Dimanche
    De 9 h am à 5 h pm
Heures d'ouverture spéciales
  • 12/24/2022: 7h00 am à 3h00 pm
  • 12/25/2022: Fermé
  • Inspection gratuite du remorquage
  • Propane payable à la pompe
  • Retour client 24 heures

Testimonials From Recent Customers

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Overall Rating:

Les commentaires sans texte sont cachés. Afficher affichés. Ne pas les afficher

Évaluation :
5

The windshield wipers should be changed to winter wipers. The ones on the truck made too much noise. Since the truck is automatic, for some reason when putting it in "drive", it made like a hard shifting sound. This shouldn't be. As far as the staff goes, Stephanie is wonderful. Provided great assistance. This is at the Rome, New York location.

Thomas A. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

kathleen C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

MeKenzie P. 
Évaluation :
5

The gentleman who helped me was awesome he was friendly and efficient thanks again

Kristina P.  |  Premières impressions 
Évaluation :
5

Stephanie and her staff went out of her way to make our rental experience flawless and easy. Greatly customer service!

Terry J. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Richard S. 
Évaluation :
5

The manager of this site is very helpful. She was quick, polite and very knowledgeable.

Jonnie N. 
Évaluation :
5

Absolutely spotless, and the young lady working there that morning was extremely helpful and welcoming. Also, after driving 13 hours from Virginia, it was great to see a clean, well-stocked shop with a very clean restroom. A very good experience overall.

Robert C. 
Évaluation :
4

debris from a previous customer was in the truck otherwise, the staff are always helpful, courteous, and efficient

Samuel P. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jennifer P.  |  Expérience générale 
Évaluation :
5

Do required maintenance on trailer.

Keith W. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Russell M. 
Évaluation :
5

Your store manager Stephanie is a pleasure to deal with. She is very knowledgeable about your products and services.

john S. 
Évaluation :
5

Friendly, helpful staff made everything go smoothly

ron Q. 
Évaluation :
5

Great place, the lady that runs the place is awesome. Thanks again!!!

Kathleen M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

rose M. 
Évaluation :
5

Your company is lucky to have someone as dedicated, talented and knowledgeable as Stephanie managing this location. She is on point and is a delight to work with each and every time I rent. Your return app needs a little tweaking. When you ask me for a photo have the system go right to my camera instead of me having to take pics first then finding them to upload.

james J. 
Évaluation :
5

A very professional experience beginning to end. No issues.

Frank I. 
Évaluation :
3

The guy working there was smoking, it was difficult to understand his speech due to mumbling/ accent. Also told me to bring the truck back with a quarter of a tank. Which I did. When I returned it he told me that it should have been filled to one click above a quarter tank. And made me go back out and fill it up in the rain. He also made me stand in the rain the whole time while he was checking the vehicle I did not suggest that I take cover in the building. He did do his job, but he was not very clear and particularly kind.

Matthew S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Douglas S. 
Évaluation :
3

The 26' truck we had sounded dangerous

William M. 
Évaluation :
5

Everything went smoothly. Your process is easy. Merci.

Sam P. 
Évaluation :
5

Nothing just great

Earl G. 
Évaluation :
5

Quick return and staff member was great to work with.

Kim H. 
Évaluation :
5

Very happy with the service.will rent from again

rosemarie M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Thomas M. 
Évaluation :
1

Never answer their phone over chanrged me almost $300 and when I call to fix it I either got a rude customer serviced worker or got told someone would call me and they never do! Our family has used u haul for year during time in the military but this experience made us think we should try another company next time.

Dominic V. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Mark A. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Milo K. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Patricia H.  |  Expérience générale 
Évaluation :
1

I rented a Uhaul from the Rome location 10/21 to drive from Rome to Camillus NY which is roughly 95 miles round trip I know this because I made the same exact trip on 10/14. When I returned the truck the attendant told me I drove 180 miles I said that's not possible its only 95 miles round trip she said well you drove 180 I said no I didn't! that's impossible. she then said "well did you check the miles before you left?" Assuming its my fault? Why would I do that assuming the pre-work prior to rental was done correctly? (The manager of the location is always polite and professional) Today I interacted with another young woman. I was charged $108 more than the same exact trip I took a week prior and the only reason the attendant gave me was "I can give you a print out if you want". Clearly the mileage was wrong when I picked up the truck. It is unacceptable that $108 was charged to me because of a mistake made by Uhaul I would like my money refunded. you have my contact information on file. please contact me

Mike L. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Tracy B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Mitchell T. 
Évaluation :
5

Not a thing, the experience was great 😉

Dillon K. 
Évaluation :
4

I was told a scheduling specialist would be calling me because there was some conflict with my reservation. No specialist ever called. On the day of the rental the store CSR called me an hour before the scheduled pickup and asked why I was not there yet to pick up the truck. I let him know that all of my verification texts and emails stated the time I was anticipating. I'm just not sure why he called. Overall, I was pleased with the rental process and the equipment.

James S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Andrew J. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Eulalia D. 
Évaluation :
5

Very fast install.

ronald R. 
Évaluation :
4

Always have a vehicle available for customers

Dwayne H. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jennifer M.  |  Expérience générale 
Évaluation :
5

The service is top notch thanks for making it so easy

JOSEPHDIAMOND C. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Robert Z. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Mark M. 
Évaluation :
3

They called 4 times starting 15 minutes after the truck was due back. When I got there the parking lot was being paved so there wasn't a place for the truck and no one was around to check it back in.

Jessica F. 
Évaluation :
4

very helpful an pleasant staff!

ANN E. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

TONYA LYNN D. 
Évaluation :
5

Very helpful and friendly.

Amanda C. 
Évaluation :
1

poor experience, rat and mouse manure among belongings. Antique table taken from unit. Would not recommend storing anything there.

Michael S.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

WALLISB R. 
Évaluation :
5

The Lady who helped me was very polite and professional. Couldn't ask for better.

Jim P. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Roy H. 
Évaluation :
5

Excellent service à la clientèle. The truck was in great shape and worked out well. The only issue I had was the final rental price. After return, I used 6 miles less then the 20 miles I said. It was an estimate....the employee did what he said and took the extra miles off the bill and quoted me the final rental fee of $75 and change, but I still got charged for the additional miles. So not sure what happened there...it was just about $7 difference but I don't have time to sit on hold with operator

Robert G. 
Évaluation :
5

Keep doing things the way they are going don't change.

Donald R. 
Évaluation :
1

I ordered one thing and when I got there the lady behind the counter wanted to fight with me saying

Shena S. 
Évaluation :
5

Excellent

MAX M. 
Évaluation :
4

Little bit unfortunate that I had to drive 40 miles to pick up the truck from my scheduled location, but I didn't have to pay more for that, so that was nice. Everything else was smooth.

Edvinas R. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Michael D. 
Évaluation :
5

no improvements needed

Charles K. 
Évaluation :
5

Excellent customer service!!

Alicia R. 
Évaluation :
1

Le client n'a pas laissé de commentaire.

Michael C. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Michael E. 
Évaluation :
5

Everything went perfectly smoothly, thank you.

Douglas S. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

CARMEN O. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

matthew D. 
Évaluation :
5

due was very polite and kind. seemed like he didn't know how to talk to the female race. overall tho pretty decent in my opinion.

Rose R. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jim H. 
Évaluation :
4

The trailer was full of glass and debris from a previous use as well as being beat to hell.

YARRI S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Joleen D.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Deforest W. 
Évaluation :
5

Such a radical contrast with our Winchester, VA experience.

Emmanuel V. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Laura M. 
Évaluation :
5

Outstanding, knowledgeable courteous service.Thank you for your patience. J. H.

Judith H. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Daniel J. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Keith W. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Deborah P. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Leroy N. 
Évaluation :
5

couldnt ask for more better service the staff was well knowledged in thier jobs

lyle C. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Rob P. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Matthew K. 
Évaluation :
5

The staff at the facility were friendly and helpful.

Joseph C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Ian R.  |  Premières impressions 
Évaluation :
3

7 am appointments should begin at 7 and 2 people should be at the desk working with you open. The hit h service was excellent… he identifies Ed the problem and completed the wiring expeditiously.

Michael T. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Wanda D. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Carrie B. 
Évaluation :
5

Nothing, everything went well

Anthony M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Linda B.  |  Expérience générale 
Évaluation :
5

The girl in Rome was very friendly and very helpful.

Frances B. 
Évaluation :
5

Le service à la clientèle était génial. She was beyond helpful. Only issue I had was tire was constantly going flat. Had to stop 20 times on way home to inflate tire.

Jerad B. 
Évaluation :
5

Rien

Charles K. 
Évaluation :
5

Friendly, capable people! Thank you!

Amy W. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Julie G. 
Évaluation :
1

Le client n'a pas laissé de commentaire.

Kennedy P. 
Évaluation :
5

This location and your staff here are a shining star for your company. I am a frequent and return customer at this location for that reason. Thank you and keep up the good services.

LESLIER JR K.  |  Expérience générale 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Jack R. 
Évaluation :
3

I wasn’t informed on how to work the garage door and could figure it out on my own & couldn’t ask for help as the associate locked the door and I couldn’t reach him .. I think in the future the customer should be thoroughly informed on how things work maybe the associate can physically show people how to open the door

Michelle M.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

SANTIAGO M. 
Évaluation :
5

Stephanie and team are excellent!

David T. 
Évaluation :
5

Excellent service, would recommend this location.

Jennifer B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jennie B. 
Évaluation :
5

Everything went smoothly. Staff was great and return process was really easy. I would use them again and recommend them to others.

Melissa M. 
Évaluation :
5

Just keep doing what is already there. I had no problem with my visit. THANK YOU!!!!

Donald R. 
Évaluation :
5

Love doing business with the Rome location

MATHEW B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Patrick M. 
Évaluation :
5

the service was above and beyond.

lyle C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Marcus P. 
Évaluation :
5

Employees were professional and courteous.

ivan D. 
Évaluation :
5

The only hiccup that I encounter when renting a uhaul at this location is that it is not listed on many other locations as a drop off site for equipment from afar. Recently Knoxville TN. Requested a return taken to Albany when the ending location was here in Rome.

LESLIE K. 
Évaluation :
4

Trailer breaks did not work burnt out my brakes. Trailer did not hold specified equipment. Had to try and drive the vehicle home instead and tow our car. It was a disaster

Kristen W. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Tracy I. 
Évaluation :
5

Maybe just ask if they've ever driven a U-Haul vehicle before and just take a minute to point out certain features such as the tow/haul mechanism… it doesn't need to be on with an empty load, and seems to come on automatically when start vehicle

Barbara R. 
Évaluation :
2

Guy behind the counter was on his phone the whole time. Very rude and unprofessional. When we filled out the paperwork any questions we had seemed like an inconvenience to him.

DOMINIC V.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Salina G.  |  Expérience générale 
Évaluation :
5

Only needed unit for a couple weeks but thank goodness they had one available

DONNAC S.  |  Expérience générale 
Évaluation :
5

The Perry worker is a very good worker

Cassandra B.  |  Expérience générale 
Évaluation :
1

Le client n'a pas laissé de commentaire.

Kimberly M.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Cassandra B.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Julius C.  |  Premières impressions 
Évaluation :
5

The guy who I worked with did a great job with showing me my options and setting me up with the perfect size storage room for my needs.

Bruce C.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

tami D.  |  Expérience générale 
Évaluation :
5

The two young gentlemen I had was so amazing. So very respectful and thorough. Very efficient. I would recommend both again.

Jodi L.  |  Premières impressions 
Évaluation :
5

I am also sad to go! Stephanie and Dallas and the staff at this location are outstanding always going above and beyond to ensure the customers are cared for and feel welcome and like family. They take great pride in their work and it shows. If there is anyway they can be recognized for their effort corporate should do so. I will always recommend this location as lo g as they are there.

Norma G.  |  Expérience générale 
Évaluation :
5

The store was amazing but that national number I called to make the reservation was horrible!!

Joseph M.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Joleen D.  |  Premières impressions 
Évaluation :
5

Uhaul staff was very helpful and friendly.

Laurel P.  |  Expérience générale 
Évaluation :
4

The unit I rented is a second floor unit that no one told me about as I was making the reservations on the telephone. It's very difficult to go up the stairs with heavy items. The Person on the phone quoted me the wrong price first time I called. There is a big hole in the ceiling of my unit that needs to be repaired so mice and spiders do not get into my unit. Stephanie was great!

Alicia S.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

tami D.  |  Premières impressions 
Évaluation :
5

Thank you for helping me out in a pinch.

Kathy W.  |  Expérience générale 
Évaluation :
5

You guys have the BEST MANAGER. SHE IS SO AMAZING EVERTHING I NEEDED .

Coleen M.  |  Expérience générale 
Évaluation :
5

Thank you for helping me with the door!

Nicole C.  |  Online Move In 
Évaluation :
5

Stephanie was very helpful and professional. Highly recommend the Rome facility.

Patrick K.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

David K.  |  Expérience générale 
Évaluation :
5

The staff were very efficient and friendly especially the employee that was working when I arrived at this facility he went out of his way to help us out with transportation afterwards; he was also there on Sunday morning when I check out and again he was on point and extremely efficient 👍🏼👍🏼

Ruben V.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Courtney S.  |  Expérience générale 
Évaluation :
4

Le client n'a pas laissé de commentaire.

ROBERTSCOTT T.  |  Premières impressions 
Évaluation :
4

The hallways were well lit. To see inside my unit needed a flashlight.

Joe S.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

sharelle j.  |  Expérience générale 
Évaluation :
5

Stephanie is an awesome manager.

Mitchell D.  |  Expérience générale 
Évaluation :
3

Le client n'a pas laissé de commentaire.

COLLEEN M W.  |  Expérience générale 
Évaluation :
5

Excellent management. Great people to work with. Storage alwaya safe and secure. Great customer service!!

Juan D.  |  Expérience générale 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Richard B.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Anne S.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Michele C.  |  Premières impressions 
Évaluation :
4

The reason I cleaned out my storage area was due to the price increase; I would of agreed upon $10 but $25 was to much for me.

Annette C.  |  Expérience générale 
Évaluation :
5

I can not say enough about the Rome NY Uhaul! They were all so professional , knowledgeable and kind. I had my storage for over three years and I spoke with many of the employees over that time. I would like to give a special thanks to Stephanie. I become really sick one day in July of 2019, before Covid, it changed my life forever! To this day no one knows what exactly I caught, but to this day I struggle with side effects. I went through some tough patches were I was home for a week here or there effecting my pay checks. Stephanie would always call with a smile in her voice and ask when I might be able to make a payment. Sometimes I would say next week and sometimes it would be next month. I never lied about when I would be able to pay and I always paid at the time stated. She never judged or made me feel less than and it is something I really appreciate!! Kudos to her and her team for their professionalism! Thank you to team Uhaul. Grateful Tammi Cowen

TAMMI C.  |  Expérience générale 
Évaluation :
3

The "climate controlled" units are freezing. If you need real climate control go elsewhere. I have had real climate control and this is not it ☹️

COLLEEN M W.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Destiny B.  |  Expérience générale 
Évaluation :
5

Love The Lady With All The Pretty Make up .

Billie Jo M.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

WALLISB R.  |  Expérience générale 
Évaluation :
5

Dallas was very helpful and nice.

Natalie L.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Joshua A.  |  Expérience générale 
Évaluation :
4

The only downside od that my rent went up several times. Once a year with inflation, I can understand but at one point, it was raised 3 times in one year.

Tiara M.  |  Expérience générale 
Évaluation :
1

The same move in date was the same as my move out date . The roof was leaking in the storage unit they wanted to give me , poor customer service , when I mentioned the leak they didn't care to go look at it . I will make sure to post on all social media regarding this place and not to rent from here.

Sarah N.  |  Premières impressions 
Évaluation :
5

The unit work PERFECT for our short term needs. Thank you!!!!!!

Andrew T.  |  Expérience générale 
Évaluation :
5

The lady i dealt with at Rome uhaul was very helpful and courteous. I would use this location again.

therman c.  |  Expérience générale 
Évaluation :
4

Le client n'a pas laissé de commentaire.

therman c.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Kadisha V.  |  Premières impressions 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Eryn T.  |  Premières impressions 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Michael F.  |  Premières impressions 
Évaluation :
5

Great service, clean facility and the staff was always friendly and helpful when needed.

Lindsey F.  |  Expérience générale 
Évaluation :
5

The staff was helpful curteous and kind.

Mary C.  |  Premières impressions 
Évaluation :
4

I ran into financial problems and you guy created a buyout price that I was able to afford to keep my storage and I really appreciated it.

Renee H.  |  Expérience générale 
Évaluation :
1

The storage contacted me that they were going to be putting a new doors. I requested that I'd be called. So I could be present. I did not get a call. I gave them my key. Gave all my telephone numbers

Ursula R.  |  Expérience générale 
Évaluation :
5

They went above and beyond to get me a storage unit that fit my needs. Everything was done in a quick but effective manner.

Paula F.  |  Premières impressions 
Évaluation :
4

very good customer service

Pamela N.  |  Premières impressions 
Évaluation :
5

Facility was everything we needed. Very clean and nice.

Rita M.  |  Expérience générale 
Évaluation :
5

Great job

william r.  |  Expérience générale 
Évaluation :
2

Reserved a unit days in advance but it was given away got stuck with a large closet sized unit that fits no more than seasonal storage so was left to find additional storage elsewhere

jennifer W.  |  Premières impressions 
Évaluation :
5

Excellent customer service.

victory s.  |  Expérience générale 
Évaluation :
5

There was some flooding with heavy rains, so make sure you set stuff up. I had a great experience w/ them in truck, trailer, and storage room rental. Also did U-Box.

Diana W.  |  Expérience générale 
Évaluation :
1

Was told by the manager the storage units haven't been renewed since 1962. That being said very poor design . Horrible experience

Ryan D.  |  Premières impressions 
Évaluation :
3

na

CLELAND M.  |  Expérience générale 
Évaluation :
5

none

GARY I.  |  Expérience générale 
Évaluation :
4

Service was good had no problems .. It made a bad situation easilier

Renee H.  |  Premières impressions 
Évaluation :
5

Thank you for making my move so smoothly.

Cathy M.  |  Premières impressions 
Évaluation :
5

Stephanie was our sales girl. She was knowledgeable, efficient and friendly. I would definitely go back here in the future.

darryl t.  |  Expérience générale 
Évaluation :
5

The staff was always willing to help you and accommodate you. We need to down our storage unit I went to talk about a smaller unit they found for me on the same day. Very helpful staff!!

ROY B.  |  Expérience générale 
Évaluation :
5

Great service

cynthia H.  |  Expérience générale 
Évaluation :
5

Everyone was very helpful while I was using UHaul!

Katie W.  |  Premières impressions 
Évaluation :
5

Friendly and helpful services. Very clean place.

Cynthia D.  |  Premières impressions 
Évaluation :
5

I've been dealing with Uhaul the last couple years & I'm very satisfied with the staff & their kindness.they are awesome & the prices are beyond reasonable.

zipporah m.  |  Premières impressions 
Évaluation :
2

This Uhaul did not work the dome light, the U-Haul was extremely dirty.

Chris P.  |  Premières impressions 
Évaluation :
5

Satisfied

Ervin M.  |  Expérience générale 
Évaluation :
1

This is the second time(and last) time I will do business with your company. I called my local uhaul in Rome to reserve a storage locker and did not know I was talking to the call center. They inform

John B.  |  Réservation 
Évaluation :
4

Too many price increases.

DAVID F.  |  Expérience générale 
Évaluation :
2

Very unhappy with final transaction with new manager. Rude cocky condescending. 3 yrs with Uhaul, will NEVER do business again. Will post to all social media. Will tell all friends to deal with differ

kimberly F.  |  Expérience générale 
Évaluation :
5

the persons at the counter were VERY helpful and on top of things .....Thank you

joyce h.  |  Expérience générale 
Évaluation :
5

Store manager remembered I mentioned needing TV boxes and personally called me when they came in. Outstanding, personal service, greeted me evry time he saw me at the storage facility.

TERESA D.  |  Expérience générale 
Évaluation :
5

All I can say is thank you! Your company is very professional and polite and I have never had an issue with uhaul.

juliet R.  |  Expérience générale 
Non les évaluations ont été soumises pour cet établissement.

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