Excellent communication, worked with four different people at the location at various steps in the process. All took the time to see that my move was done efficiently. This facility is well stocked with trucks and supplies and the staff gets the job done. thank youbrad B.
Customer Reviews for U-Haul Moving & Storage of Roxborough
Pour nous contacter
Philadelphia, PA 19128
(Ridge and Port Royal)
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun - Jeu : 7h am à 7h pm
- Ven : 7h am à 8h pm
- Sam : 7h am à 7h pm
- Dim : 9h am à 5h pm
Heures d'ouverture spéciales
- 7/4/2022: 7h00 am à 5h00 pm
- Inspection gratuite du remorquage
- Propane payable à la pompe
- Retour client 24 heures
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Le client n'a pas laissé de commentaire.Timothy W.
Keep staying honest...steve E.
Le client n'a pas laissé de commentaire.Anthony P D.
Customer service was quick, efficient, and accurate. Super-easy time renting todayMatthew H.
it was super easy to drop off the truck.Justin W.
Le client n'a pas laissé de commentaire.Richard S.
Le client n'a pas laissé de commentaire.Kris W.
Faster process on receiving the receiptdarrell W.
Le client n'a pas laissé de commentaire.Paul S.
Le client n'a pas laissé de commentaire.Howard B.
Le client n'a pas laissé de commentaire.George M. | Expérience générale
Staff was extremely helpful and courteous. Facilities were very clean. ThanksMelissa P. | Expérience générale
Le client n'a pas laissé de commentaire.Mattrhew M.
Le client n'a pas laissé de commentaire.Vincent C.
Easy pick up and drop off. This location is always.a pleasure todo do business.Lisa M.
Le client n'a pas laissé de commentaire.Medina S.
Everyone was great!!!EDWARD G.
Rita was very friendlyDavid P.
Le client n'a pas laissé de commentaire.justin D.
The staff was friendly and professionalRachel C.
Le client n'a pas laissé de commentaire.Ed J.
Great customer service. Thx!Daniel S.
The staff is excellent.St. Martin T. | Expérience générale
Le client n'a pas laissé de commentaire.Michael M.
Don't guarentee a reservation than change the location and charge the customer twice as much AFTER already being charged the correct amountColleen M.
Very courteous and understanding staffDawn B.
The Corporate reservation was made originally for an MT Motorcycle Trans Trailer. I have Uhaul towing equipment on my car. The location was supposed to be Rt 1 Havertown but was redirected 20 miles away because Corp rep didn't know what an MT trailer was! The Havertown location just blocks from my house had 2 on lot. Stupid inconvenient and costly mid direction. The staff at Roxborough was polite but said Corporate often doesn't know equipment types of trailersMITCHELL W.
Le client n'a pas laissé de commentaire.Peter M.
Le client n'a pas laissé de commentaire.Timothy T.
Quick personal service by a very busy employee that took the time to help with the return. Face-to-face is the way to go every time!!Sara S.
I had to call Uhaul at least 3 times to change my reservation details due to errors I found when I went to confirm my reservation. The customer service phone representatives were unhelpful and seemed like they did not know what they were doing. I also waited on the phone for over 30 minutes at times to speak with someone. Martin was the only exception, who provided excellent customer service in a timely manner.Natalie S.
Le client n'a pas laissé de commentaire.Brandon M.
Le client n'a pas laissé de commentaire.Patrick U.
Le client n'a pas laissé de commentaire.Shayne W.
Le client n'a pas laissé de commentaire.Steven B.
Who ever the staff member working on May 31st at 1pm deserves a raise. She treated me like family and made my experience flawless.Brendan B.
I reserved two hand trucks but I was told the basic hand trucks were stolen so I had to get the appliance hand truck instead. Employees very friendly and accommodating. The process was very easy. Should act as a model for other locations. The two people who were working are excellent.Robert R.
Great ServiceKevin W.
Le client n'a pas laissé de commentaire.Ivan A.
Great place, fast, clean and convenientâ€¦everyone was very helpful!!Paul F.
Le client n'a pas laissé de commentaire.Henry M.
It was a great experience with ease and speed.Katrina S.
I dropped the U-Haul off after hoursBrian M.
Le client n'a pas laissé de commentaire.Gregory R.
Le client n'a pas laissé de commentaire.CLIFTON T.
Le client n'a pas laissé de commentaire.Bradford T.
I want to rate and give my experience with the Norristown PA location. How come you don't ask me about those losers? I will no longer recommend Uhaul to anyone because of those people. They are the worst and if this is what Uhaul hires and strives for DONT EVER USE UhaulCorlin F.
Le client n'a pas laissé de commentaire.Hugh B.
Le client n'a pas laissé de commentaire.Bradley R.
Le client n'a pas laissé de commentaire.Louis B.
The girl who was working the yard and hooked up my truck did a great job. And the woman who signed me in did a great job also.LEO M.
Le client n'a pas laissé de commentaire.Robert F.
Le client n'a pas laissé de commentaire.Tonianna B.
Why charge me extra for mileage after you send me to go get a truck 40 mins away? This was one of the most stressful time I had with uhaul.Loudena F.
Le client n'a pas laissé de commentaire.Kahlil W.
Le client n'a pas laissé de commentaire.Seth G.
Excellent service thank youRoman B.
Le client n'a pas laissé de commentaire.Chi Z.
Le client n'a pas laissé de commentaire.Jacob S.
Le client n'a pas laissé de commentaire.Janel B.
Le client n'a pas laissé de commentaire.Madelyn K.
Le client n'a pas laissé de commentaire.ARANGATH K.
Le client n'a pas laissé de commentaire.MICHAEL C.
Best Uhaul experience ever, the young man that helped us connect/disconnect the trailer was so professional and courteous. The woman at the desk when i returned was so kind and made sure I was a happy customer when I left - well done!Kimberly R.
Le client n'a pas laissé de commentaire.Thomas P.
This van rental went smoothly. But two days later I had reserved a truck and someone NOT from this Rox Uhaul called and told me there was no truck available and I'd have to pick up from a different location and drop off same day. Not what I reserved!!!! Very disappointed. I made this reservation three (3) weeks in advance. Totally NOT cool!!!!!!!! I had to cancel and find a truck elsewhere.Christine M.
No improvements necessary from my point of view.Adam V.
Le client n'a pas laissé de commentaire.Jessica K.
Le client n'a pas laissé de commentaire.dave E.
Le client n'a pas laissé de commentaire.David K.
Le client n'a pas laissé de commentaire.Michael K.
Great equipment. Great process. It all went well.Peter D.
Mary, the office manager was very nice!! ProfessionalMichael H.
Le client n'a pas laissé de commentaire.Austin R.
Only issue was the truck had a leak. It was a pretty rainy day and things got a bit wet.Byard B.
Le client n'a pas laissé de commentaire.Terry S.
Hope you can find closer facilitiesanis A.
Le client n'a pas laissé de commentaire.deanna G.
Jordan Derricotte is the greatest manager running the greatest UHaul in the country. I'm serious. The customer service is out of this world there, and the feeling amidst the employees is seen, not contempt which I'd grown accustomed to at many of the U Hauls I've visited. Whatever is going on at Jordan's store is very effective and wonderful.Erin R.
Le client n'a pas laissé de commentaire.donna S.
Le client n'a pas laissé de commentaire.Dominique G.
Le client n'a pas laissé de commentaire.sebastian M.
nothing, they were helpful friendly and politeMichael P.
Everything was excellent!edwin F.
Le client n'a pas laissé de commentaire.Tianca D.
The front window was horrible...filthy dirty and could not see out it. The radio didn't work....I didn't care that much cus I was local But if I had to take it on a long distance I would have been really upset really upset. Also could not get the air conditioning to blow cold. The Van smelled clean and looked clean the only gripe I have is the windows were filthy! You may want to light a fire underneath the people that are cleaning the windows... I worked for a car rental agency for 10 years and never had windows like that ever go out to a customer The people were very nice and professional!! Thank you !!mike R.
No need to do anything. This is my go to location for truck rental or moving/storage needs. Staff is smart, polite and I have never had an issue with any of the vehicles. They work as advertised.Robert S.
Overall experience was terriblePatricia M.
Le client n'a pas laissé de commentaire.Asjad S.
This UHaul location is not only clean, organized, and well-stocked with trailers and trucks, but it is also quick to get me in and out. The people working there are helpful and thorough everytime I have rented a trailer.Jeff F.
Give your lot workers a rewardJames K.
Excelant professional u-haul personel, caring, knowlegablePASQUALE C.
The vehicle I was given had a check engine light and a tire pressure light, Your website failed me at numerous points in the entire process, Overall foul experience.Damien P.
Le client n'a pas laissé de commentaire.Michael M.
Le client n'a pas laissé de commentaire.William B.
Le client n'a pas laissé de commentaire.Daniel M.
Le client n'a pas laissé de commentaire.steven C.
I booked my reservation online at the closest location near me. And get a call a half hr before pick up time to tell me. They don't have the truck and I need to go another 45 mins away to get it from another location. Meanwhile I had movers waiting for me that I was paying for. Not happyGeorge K.
Le client n'a pas laissé de commentaire.Luis C.
Le client n'a pas laissé de commentaire.Dennis S.
Le client n'a pas laissé de commentaire.William T.
Everyone was very friendly and supportiveMICHAEL M. | Premières impressions
Le client n'a pas laissé de commentaire.Tania t. | Premières impressions
The staff is amazing. I had the most supportive and kind service. When I came in to rent storage I forget the 2 beautiful ladies names and the gentleman that helped me to close my storage was very nice. Please recognize them for this Thank youJacqueline A. | Expérience générale
I have received a call from the uhaul manager and apparently I’ve been given the wrong unit and she asked me to return and switch to the upstairs unit i need to receive a phone call to make sure I’m not getting charged to much for a mistake on the company end 2673046676anthony t. | Premières impressions
Pretty good experience customer service excellentANTONIO M. | Expérience générale
Le client n'a pas laissé de commentaire.Carolyn B. | Expérience générale
Le client n'a pas laissé de commentaire.MICHELE B. | Expérience générale
Le client n'a pas laissé de commentaire.Rebecca H. | Expérience générale
Le client n'a pas laissé de commentaire.ALEXANDRIA C. | Premières impressions
Mice destroyed most of my belongings that were in there. I'm allergic to mouse droppings so I had to abandon most of my things I kept in storage there. Even the facilities guy on staff noted that every single thing was covered in mouse feces.Ethel C. | Expérience générale
Le client n'a pas laissé de commentaire.Barbara D. | Expérience générale
The staff was always friendly and helpful..My locks rusted and could not open and they were replaced by staff with no problem,Thanks to all for helping me.lynette s. | Expérience générale
Le client n'a pas laissé de commentaire.Leslie M. | Expérience générale
Best U-Haul storage facility I have ever used. Great facility and great staff.ANDREW W. | Expérience générale
Le client n'a pas laissé de commentaire.Aaron T. | Expérience générale
Le client n'a pas laissé de commentaire.Kenneth C. | Expérience générale
Le client n'a pas laissé de commentaire.Stefanie W. | Expérience générale
Le client n'a pas laissé de commentaire.Gabrielle D. | Expérience générale
Great place….pricey for such a small unitScott P. | Expérience générale
Le client n'a pas laissé de commentaire.Colleen H. | Expérience générale
Le client n'a pas laissé de commentaire.Victoria H. | Expérience générale
Le client n'a pas laissé de commentaire.DEANNA W. | Premières impressions
Le client n'a pas laissé de commentaire.ELLEN R. | Premières impressions
On 6/1/2021 Quincy had called me and stated that the storage unit I rented, the door was damaged. I agreed to a replacement with one month free. He also told me I didn't need to have a lock and bring that back foe a replacement. On 6/2/2021, I arrived. Mike was at the desk. I walked in with 2 other customers. He needed propane and the 3rd needed boxes. Mike was flustered , and rude to me because of being stressed. Even though I was before them, and as I told him of the conversation with Quincy he said "he told me none of this and I have to take these other customers because it will take a half hour to go through everything with you". I was placed aside so he could waif on other customers. When I finally did get to the desk. Mike was huffing and puffing about having to do this rental. I told him Quincy mentioned on the phone about the one month free and he said " he never told me". He then acted us if I was stupid to bring back the lock I purchased . I said Quincy said to bring it back because I didn't need one, I don't know - I never did this before. Mike was rude and talked down to me. He could not handle the stress of more than one customer. It was very uncomfortable to feel belittled in front of my son and pushed aside.Stacey S. | Premières impressions
Your phone systems are constantly down my truck's battery died yesterday and I cannot get in touch with the facilityCHRISTIAN E. | Premières impressions
Le client n'a pas laissé de commentaire.Marc G. | Premières impressions
Quincy went above and beyond to accommodate our storage needs. Not only did he provide us top quality service with our storage units, he exemplified professionalism and courtesy when responding to our calls and messages. We must also mention how he and his team maintain a clean and safe facility as well. He is an asset to your organization. We thank Quincy, Gerald and the entire UHAUL team for providing us top quality service. We will definitely encourage all to utilize UHAUL for their storage needs.Patricia W. | Expérience générale
I rented this storage place remotely an had my goods delivered there. Being remote, there was potential for problems but everything went smoothly. Thanks to uhaul for having a good process.Frank B. | Expérience générale
Le client n'a pas laissé de commentaire.Ruthann D. | Expérience générale
The storage unit was perfect and a great price thank you U-HaulLinda H. | Expérience générale
Le client n'a pas laissé de commentaire.Andrew T. | Expérience générale
I'm very sorry to let my unit go and with my items in it, but I am getting older and wiser and made the decision to let the unit go. Thank you so much for working along with me all of these years. Of course I will continue to use your great services.Veronica S. | Expérience générale
It was a little expensive, but otherwise, it was good. All the employees are very nice and helpful.Daniel B. | Expérience générale
Quincy & staff are very good. Thankyoirobert b. | Expérience générale
Location is very convenient. I was very happy with ability to access storage facility whenever needed.Allyson C. | Expérience générale
Le client n'a pas laissé de commentaire.JAMES M. | Expérience générale
Quincey was extremely helpful and very accommodating!Julia F. | Premières impressions
Le client n'a pas laissé de commentaire.Brett W. | Expérience générale
Excellent service à la clientèle.LANCE G. | Expérience générale
Le client n'a pas laissé de commentaire.Megan M. | Premières impressions
Le client n'a pas laissé de commentaire.Ryan M. | Expérience générale
Quincy was the only staff member I liked. Everyone else was aloof and lazy. Unit was full of leaves, spider webs and was nasty.Nick C. | Expérience générale
Le client n'a pas laissé de commentaire.Dianne F. | Expérience générale
Very good service, helpful staff membersBrett M. | Expérience générale
The workers at this facility where great. Helpful and knowledgeable. I would recommend this to anyone. A+Hillary H. | Expérience générale
Le client n'a pas laissé de commentaire.Devaughn N. | Expérience générale
Le client n'a pas laissé de commentaire.Victoria H. | Expérience générale
Le client n'a pas laissé de commentaire.Clara B. | Premières impressions
The young last was helpful during a stressful timeNoel R. | Premières impressions
I will continue to use this facility.Stephen M. | Expérience générale
The employees at the Roxborough location are knowledgable and helpful. But there aren't enough of them. Please hire more staff, especially at peak periods (like the Friday before Labor Day).Thomas W. | Premières impressions
You guys are the GOAT!Stephen M. | Premières impressions
Dennis was very kind, patient and helpful. He is to be commended for his customer service.Sara K. | Premières impressions
I was charged TWICE for the uhaul that I rented. $222,48 on July 1 and $226.94. I need to be reimbursed ASAP. Merci.Carolyn G. | Premières impressions
Both of the staff were pleasant and helpful. Dionna (manager) was especially impressive, not only with me but I witnessed her remarkable patience with another customer who was in front of me.Eric D. | Premières impressions
Dioanna was very nice and very helpfulRuthann D. | Premières impressions
The best U-Haul place I been too! Great customer service!!!Nadiyah W. | Premières impressions
Hello.I'm sorry, but it is a mistake, because i am not your costumer. i didn't ask you for any service, instead a payment was done without my accord. In this case, i had to announce the policeIBN A. | Réservation
The team at the Roxborough UHaul are the best! They helped when I forgot how to log in and out to my storage space. I would recommend using this site for your storage needs.Karen W. | Expérience générale
Services supplémentaires à cet emplacement
Nous avons la plus grande sélection de camions neufs!
Nos remorques fermées et ouvertes sont offertes à partir de 14,95 $!
Nous offrons la plus grande couverture en Amérique du Nord!
Nous expédions à l'autre bout de la ville et à l'autre bout du monde!
Nous vendons des centaines de produits qui facilitent les déménagements!
U-Haul est l'installateur numéro 1 d'attaches de remorque en Amérique du Nord.
Propane service delivered straight to your door!
Nous offrons la plus grande sélection de l'industrie!