Évaluations des clients U-Haul Moving & Storage of Salt Lake

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de U-Haul Moving & Storage of Salt Lake

Cote générale :

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Amal A.
Évaluation :

Courteous staff and eager to help.

david N.
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Have before

Alexandria N.
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All the employees are this location were AWESOME. So nice and easy to work with. They all had a very good attitude even though some of the other customers in the store were obviously frustrated due to it being busy. I will always choose this location due to the team they have. Thanks!

JASON ANTHONY R.
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Le client n'a pas laissé de commentaire.

JULI ANNE G.
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Le client n'a pas laissé de commentaire.

Robert W.
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Le client n'a pas laissé de commentaire.

Joseph D.
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Le client n'a pas laissé de commentaire.

Ashley W.
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Le client n'a pas laissé de commentaire.

Thomas H. | Premières impressions |
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Le client n'a pas laissé de commentaire.

GAIL R.
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Le client n'a pas laissé de commentaire.

Michael B.
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Always check the lights he had one that wouldn't work the wireless broken it was fixed promptly no other issues at all

STEPHEN B.
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Le client n'a pas laissé de commentaire.

Russell B.
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Le client n'a pas laissé de commentaire.

Ernest J.
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Le client n'a pas laissé de commentaire.

Landon F.
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Le client n'a pas laissé de commentaire.

Michael K.
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Le client n'a pas laissé de commentaire.

Jeanette J.
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Le client n'a pas laissé de commentaire.

Suzanne B.
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Excellent service. Streamlined and reliable.

Chad P.
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Le client n'a pas laissé de commentaire.

JEFFERY S.
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Le client n'a pas laissé de commentaire.

Joni W.
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We weren't informed that you couldn't drop off after hours at this location. So it was very frustrating driving this 26' truck all over. We finally did the live chat and were able to go somewhere else to drop off the truck. So that was helpful. Better communication would help for situations like that.

Rita A.
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Your driver was very courteous and helpful.

Susan D.
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Le client n'a pas laissé de commentaire.

Edward J.
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Everybody at this location is game on ready to roll. I am always impressed with the entire team. It is the only location that I will rent from if I have the choice!

ABELARDO A.
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Le client n'a pas laissé de commentaire.

JOHN W.
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Le client n'a pas laissé de commentaire.

ERNEST M.
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Keep hiring great people

DINA H.
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Le client n'a pas laissé de commentaire.

Maria S.
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Le client n'a pas laissé de commentaire.

Johnny M.
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💫The Very Best Service overall!!!✨✨

Suzanne B.
Évaluation :

Love this location. 3rd time and every time is perfect. I do the online reservation then check in; then go in to the counter. Great customer service. I even left my phone in the van and came back. The staff spent the time to help me find it.

Candace R.
Évaluation :

When I picked up my trailer the man at the counter was very friendly but somehow the trailer was hooked up incorrectly. The chain broke during travel and when I dropped off the trailer in Colmar the employee there said that the trailer was connected wrong and he was amazed we had made it. Very disappointed in your equipment.

James B.
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Le client n'a pas laissé de commentaire.

Joseph M.
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Super easy pickup but I did most everything on line. In and out in 10 minutes. Truck ran great, everything worked and I'll use Uhaul again.

Jay T.
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This location was the best, most professional, fully stocked U Haul I've ever been to! Jay

Bryan V.
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Le client n'a pas laissé de commentaire.

DENNIS RAY D.
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inside of windshield dirty

STEPHEN B.
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Always a pleasure doing business at this location

Kevin R.
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Everyone was extremely helpful and efficient. We were in and out in minutes. The process was extremely simple, which was especially nice after having been driving across the country for four days.

CASSANDRA R.
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Le client n'a pas laissé de commentaire.

Cassie R. | Premières impressions |
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Le client n'a pas laissé de commentaire.

Frank M.
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Le client n'a pas laissé de commentaire.

Brooke D.
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Overall the pick up and return using the mobile app was pretty seamless. I would suggest one thing to help ease peoples apprehensions and would be to have a person sanitize the cabs of the trucks and leave a notice that 'this truck has been sanitized for your safety'. Not that people like me wouldn't got in and wipe it down again but some may be good with that. The customer service folks were very kind and helpful let me extend my rental an additional day (life saver) by moving another reservation around. Thank you

VANESSA CHERE H.
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The guy who loaded the trailer onto my truck was really nice.

Tawnia D.
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Easy check out, easy check-in. Great knowing how many gallons to refill tank.

Christopher J.
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Very quick and easy drop off.

MICHAEL G.
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Very easy to work with and responsive.

Ryan L.
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the self pickup is a wild-goose chase. It took me 15 minutes to find the truck and then a 5 minute walk back to the office to get the keys after I found it. No where in any documentation did it say to return the truck with the same amount of gas as when we picked it up. I figured the fuel was built in the $1/mile. I was charged $40 for enough fuel to drive 100 miles. If I pick up the truck with 1/2 a tank and I have to return it with 1/2 a tank...it's pretty difficult to do at the pump as the fuel gauge doesn't work until the truck is started. Happy to pay for the fuel I used, but paying $40 for $15 or so worth of gas is wrong and has really bad optics.

Steve G.
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Le client n'a pas laissé de commentaire.

Richard B.
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Le client n'a pas laissé de commentaire.

Sterling P.
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Le client n'a pas laissé de commentaire.

Celeste K. | Expérience générale |
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Le client n'a pas laissé de commentaire.

Richard B.
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Le client n'a pas laissé de commentaire.

HENRY P.
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Le client n'a pas laissé de commentaire.

Michal W.
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Picking up a truck with a gas tank at 1/8 is a real annoying pain in the ass.

Kelli S.
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We had a good experience with uhaul and the UBox. Our New York driver was 4 hrs late for both delivery and pickup with out realistic delay updates after we had to call several times so maybe some improvements on that but our Salt Lake delivery person was great! Our box was nailed shut with different sizes of nails and we didn't know so it took a while to get into it and there wasn't notice about that. Overall it was a good experience.

Patrick H.
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Le client n'a pas laissé de commentaire.

Helen L.
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The local UHaul people were awesome. Some of your phone help on the 800# line leave alot to be desired. Also, your website needs alot of work to make it user friendly for UBox users.

Mykyta R.
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Le client n'a pas laissé de commentaire.

Shelley D.
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Make sure to notify customers when their Uboxes arrive at their city of destination. Mine arrived 6 days earlier than they told me. I spent over $700 in Hotel costs for 6 days I didn't need to. I think I should get a partial refund.

Lisa B.
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Le client n'a pas laissé de commentaire.

Duane N.
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One of the tires was flat. The roadside assistance was helpful in sending out a provider to fix. The number of the hotline for roadside was printed too small. It looked like 800-60-Uhaul, I found out after a couple tried that the 60 was a GO. Make the printing better. It would be easier if you provide the trucks with a full tank of gas so we don't have to estimate how much to fill it too. I ended up overfilling even with the guidelines. Any normal car rental company provides the car full. Why not do that at Uhaul too? The truck performed just fine and was comfortable and easy to drive.

Mackay R.
Évaluation :

Everything about this rental was an absolute rip-off. I have no idea why it cost so much . All the trucks have $20 + mileage advertised but I got charged $175? Bait and switch.

John H.
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Le client n'a pas laissé de commentaire.

NATHAN G.
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Le client n'a pas laissé de commentaire.

Kim H.
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Le client n'a pas laissé de commentaire.

Jerry C.
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Le client n'a pas laissé de commentaire.

Jay W.
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Le client n'a pas laissé de commentaire.

JOSE M.
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Locations quality was abysmal. Watched representative turn around three people because it seem to be too much work for them to deal with them. I was turned around because the mask broke in the store and I was trying to fix it and it kicked me out of the store just so I could jump back in line and get “helped” by the same rude customer service rep that wouldn't even look at me in the eye and just stayed texting on their phone. I will most definitely not be recommending this location to anybody I am I know I will be recommended them to avoid this location.

ALAN P.
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Stay just as you are!

Merlyn C.
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Both locations were exceptional. The managers at both locations should be commended.

Brian K.
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Le client n'a pas laissé de commentaire.

Kim H. | Premières impressions |
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I had such a bad experience in Ogden I was tired and stressed and had a truck load that was supposed to be stored in Ogden They did not have my reserved 10x10 They were of no help I drove back to Murray where I was supposed to return the truck and they could not help I couldn’t return the truck it still had my load It was almost closing and you were kind and helpful and I thank you

Manuel A.
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Manager not taking care of obvious refund request of abusive fee.

Rachel C.
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Le client n'a pas laissé de commentaire.

Christina B.
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One of your employees is hard of hearing/deaf, so masks make his job much harder seeing as he can't read lips through the mask. He wasn't the one I worked with, but as I watched him work with others, he did an excellent job of giving a quick explanation so the customers didn't think he was ignoring them by looking at his phone, and everyone that worked with him seemed to have their mood improved by his interaction. The woman I worked with (I'm terrible with names) was also outstanding. She made sure I understood everything, was clear and to the point, and made sure I knew where to go to get the truck. I get nervous renting vehicles due to the liability aspect, but she put me right at ease. The facilities were great. The truck was clean and well maintained. I would certainly recommend this location to those I know.

Michael B.
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Le client n'a pas laissé de commentaire.

ABDUL A.
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I move to 3540 maricopa st, 90503 Torrance California to 322 E Stonehedge dr 84107 Salt Lake City Utah, total mailing is comes to 701, Uhaul charge me 1224 mails but this is mails is face. The take money 1072.65 and 71.34= total amounts comes 1143.99. I pay 1224 mailing. But original I drive 701or more then you can add 150 mails 851. It's not working.

David R.
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communicate when it is due back if extended

WILLIAM W.
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Le client n'a pas laissé de commentaire.

Faysal A.
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Le client n'a pas laissé de commentaire.

William D.
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For the second time in two visits, multiple staff there were not wearing masks despite the skyrocketing incidence of covid. This is wholly unacceptable. I thought the first time might be a fluke, but it's clear that UHaul is not taking the safety of their customers seriously. I will NOT go back to rent equipment from your company until *at least* after the pandemic is over.

SENGA L.
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Le client n'a pas laissé de commentaire.

William D.
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Two of the people helping me were either not wearing masks or were wearing them in a way that was not effective for preventing disease transmission. This is not acceptable in a retail environment in the middle of a pandemic.

FRANCISCO M.
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Thank you very much, they where very helpful and they went the extra mile..

Robert W.
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Le client n'a pas laissé de commentaire.

Mckenze Q.
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Arrived and they uhaul assigned to me was very dirty. Caked in dust and dirt. Still drove the vehicle without complaint. After spending all day filling the vehicle went to start it and the battery had died. I tried calling to get help but was on the phone on hold for 45 minutes but no answer. Had to go buy jumper cables and jump the vehicle myself. And I could tell this vehicle has been needed to be jumped several times with the marks on the battery. Not the best experience overall.

Michael S.
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Le client n'a pas laissé de commentaire.

Rory M.
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Would like to do everything from the application as I input my payment info and uploaded all required documents to include my driver's license and selected the appropriate coverage for my comfort level and then i had to go in and get “up sold” insurance. In the future I want to sell what I need, pay and stay outside the entire time. Thanks !

Allen O.
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Le client n'a pas laissé de commentaire.

KELLY C.
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Le client n'a pas laissé de commentaire.

Betty J.
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Le client n'a pas laissé de commentaire.

August S.
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Le client n'a pas laissé de commentaire.

Raphyal C.
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Professional, clean, and helpful!

Cassandra S.
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Le client n'a pas laissé de commentaire.

Kevin C.
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Le client n'a pas laissé de commentaire.

Helen E.
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Le client n'a pas laissé de commentaire.

Timothy B.
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Le client n'a pas laissé de commentaire.

Sara C.
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Le client n'a pas laissé de commentaire.

Noemi D.
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people are friendly, kind and very efficient

Scott V.
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Le client n'a pas laissé de commentaire.

glenn V.
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Le client n'a pas laissé de commentaire.

Steven S.
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Le client n'a pas laissé de commentaire.

Neil D.
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Le client n'a pas laissé de commentaire.

cathy s. | Premières impressions |
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Le client n'a pas laissé de commentaire.

TOMMY W. | Premières impressions |
Évaluation :

Is very well located and very convient to get to there very friendly people id recomend them to anybody...

Ken S. | Expérience générale |
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Le client n'a pas laissé de commentaire.

TIMOTHY R. | Premières impressions |
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Le client n'a pas laissé de commentaire.

Marcelo V. | Premières impressions |
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Congratulations! U-haul is the best company. Every staffs are friendly and everything is fast. We don’t have to waste our time.

TARIK A. | Premières impressions |
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Great experience

ROBERT N. | Premières impressions |
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The staff were courteous, knowledgeable, and efficient. I am happy with the service I get from this U-Haul location.

Adam W. | Expérience générale |
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Le client n'a pas laissé de commentaire.

Maxwell C. | Expérience générale |
Évaluation :

Very pleased with my experience.

Stephan S. | Expérience générale |
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Le client n'a pas laissé de commentaire.

Richard S. | Expérience générale |
Évaluation :

Everyone was very kind and helpful. They went out of their way to assist us.

Zachery h. | Premières impressions |
Évaluation :

Le client n'a pas laissé de commentaire.

Vanessa M. | Expérience générale |
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Le client n'a pas laissé de commentaire.

Davis P. | Expérience générale |
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Le client n'a pas laissé de commentaire.

Richard S. | Premières impressions |
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Le client n'a pas laissé de commentaire.

Jeanne O. | Expérience générale |
Évaluation :

The staff was very rude. I have still not received my uboxes in Tulsa.

Anane Akorli M. | Expérience générale |
Évaluation :

I will recommend this particular u haul,Steve the manager is the BEST

Amy M. | Online Move In |
Évaluation :

Ridiculous. Absolute joke

Natalie S. | Expérience générale |
Évaluation :

Extremely helpful & friendly staff. Will definitely recommend.

Marshall S. | Premières impressions |
Évaluation :

Uhaul did not have the trailer that I rented a week in advance. I had to get a smaller trailer instead. I wasn't able to bring everything I wanted on my move for this reason. When I had the hitch installed at Uhaul, they forgot to install the ball, ball mount, and pin. They also forgot to leave my car key inside the car. I had to drive back down to pick up those items.

BRIANNA R. | Premières impressions |
Évaluation :

Le client n'a pas laissé de commentaire.

LAwrence K. | Expérience générale |
Évaluation :

Terrific customer service, friendly and very helpful. Highly recommended!

Kevin A. | Expérience générale |
Évaluation :

Hoping to see a partial refund. No lighting in units, was not informed I couldn't be there after 7PM and was quickly rushed outside where I had to load the rest of my things in the parking lot. Very disappointed they could not wait 5 minutes for me to finish. I will be posting a bad reviewbon Google, yellow pages ect. once we come to and agreement I will reconsider 5 stars

Frank T. | Expérience générale |
Évaluation :

Le client n'a pas laissé de commentaire.

Curt M. | Expérience générale |
Évaluation :

Everyone we encountered was very courteous and professional.

aya W. | Premières impressions |
Évaluation :

Initial problems with the computer system not allowing me to reserve the size I wanted even though available and when I arrived the reservation was for the following month but in person the facility is great and the staff was very friendly helpful and competent.

Mandi P. | Expérience générale |
Évaluation :

Le client n'a pas laissé de commentaire.

John K. | Expérience générale |
Évaluation :

Your employees were rude unprofessional and i will not be using uhaul ever again.

Sierra H. | Premières impressions |
Évaluation :

Le client n'a pas laissé de commentaire.

john l. | Expérience générale |
Évaluation :

Never had any problems!Excellent service and location!

Flavio F. | Expérience générale |
Évaluation :

I would say it was a great experience except that two days after i paid the rent my apartment was ready to move and i ended up paying for an entire month with using it and no one could give me a disco

KESHA H. | Expérience générale |
Évaluation :

Great Stafff

JEANNA H. | Expérience générale |
Évaluation :

The staff was great. They were friendly and super helpful to me!!! They went the extra step. I’ll Working with them is one of my better experiences with storage and truck rentals.

Brandon E. | Premières impressions |
Évaluation :

Clean and very helpful employees.

Nancy B. | Expérience générale |
Évaluation :

I left repeated telephone messages and the staff never returned my call. The failed to set me up for automatic payments at my initial visit and then cheated me out of a $15 late fee.

Karen B. | Expérience générale |
Évaluation :

Thank You for everything

Kevin B. | Expérience générale |
Évaluation :

Steve and his team were exceptional. Even with some technical glitches for the card access, they were always ready to assist with a friendly greeting and cheerful approach. Thanks!!

Scott P. | Premières impressions |
Évaluation :

I am trying to find my storage unit that your company put my belongings in if someone can call me or email me asap i would appreciate it my name is Troy

Katia A. | Premières impressions |
Évaluation :

Great service.

Joan C. | Expérience générale |
Évaluation :

Dont like

JEANNA H. | Premières impressions |
Évaluation :

The staff was very friendly and helpful.

Jeremy Martinez G. | Expérience générale |
Évaluation :

Units were not air conditioned

DAVID H. | Expérience générale |
Évaluation :

Clean and secure facilities. Good access.

Bradford K. | Expérience générale |
Évaluation :

I used U-haul for short term storage (2 months), truck rentals and moving supplies. Friendly & efficient team. Louie made every visit positive, always smiling and helping me at every turn, top notch!

Robert C. | Premières impressions |
Évaluation :

Your service is very quick and efficient I will recommend your services to others thank you Mr.Carter.

William H. | Expérience générale |
Évaluation :

I'm a long time user of Uhaul. I'm a medical professional recruited to work at your local children's hospital and was treated very poorly at your store. Please contact me concerning my experience.

ROBIN J. | Expérience générale |
Évaluation :

All went well.

ROBERT G. | Expérience générale |
Évaluation :

Excellent service

Christine H. | Premières impressions |
Évaluation :

A car was parked and left in the unloading area for over an hour, and the female Uhaul rep was uncaring and unhelpful. Two other employees were extremely rude and bad mouthing customers.

victor s. | Premières impressions |
Évaluation :

Good employes helpful

JOSE M. | Expérience générale |
Évaluation :

All was well up until I learned that U-Haul does not allow for pro-rated storage space leasing. You pay for a full month even if you only need a few extra days. And that is U-Haul Law!

John N. | Expérience générale |
Évaluation :

This is a great business.

Andre D. | Premières impressions |
Évaluation :

Good staff reception and care while showing me the storage options. Everything was fast and smooth.

dennis s. | Expérience générale |
Évaluation :

VERY CLEAN FACILITY. STAFF WAS VERY FRIENDLY AND PROFESSIONAL. VANS WERE ALSO CLEAN AND IN GOOD WORKING ORDER. POSITIVE EXPERIENCE ALL THE WAY AROUND.

BOB z. | Expérience générale |
Évaluation :

FANTASTIC EMPLOYEES

leanna p. | Expérience générale |
Évaluation :

I arrived to remove my belongs from the storage unit and rented a truck to move it. The staff was very helpful and the one gentleman made sure we were taken care of at the entrance to storage area.

Eric J. | Expérience générale |
Évaluation :

Excellence in delivering storage moving protocol! Gracias!

Maria O. | Expérience générale |
Évaluation :

Extremely professional and friendly staff. Clean facility. Will return.

MICHAEL K. | Expérience générale |
Évaluation :

Top notch facility, made the relocation experience so much easier.

Kyle M. | Expérience générale |
Évaluation :

I forget who helped me but he was really really great, he was polite, knowledgeable, and quick with help I would recommend this place to anyone due to the helpfulness of this employee

Curtis H. | Expérience générale |
Évaluation :

They were very good and I enjoyed working with them in storing my stuff for longer than I thought I would.

Alexander F. | Expérience générale |
Évaluation :

Far easier to access my uboxes than expected. Employees were helpful and friendly

Quality A. | Expérience générale |
Évaluation :

hard to reach by phone. not very helpful at all. left messages with switchboard and never received a call back. told us one thing and then after paying, told us they would be charging extra.

David S. | Premières impressions |
Évaluation :

Very good customer service. Thanks.

colleen H. | Expérience générale |
Évaluation :

Great experience

STEPHEN V. | Expérience générale |
Évaluation :

Friendly employee's

ruby j. | Expérience générale |
Évaluation :

Didn't visit the actual storage site but the boxes arrived on time and were picked up on time. They were sturdy and came with plenty of packing blankets. Our goods arrived safe. Thanks!

Melanie S. | Expérience générale |
Évaluation :

I found the Uboxes to be exactly what I needed. Kara was amazing! She was very friendly and super helpful. I would recommend UHaul boxes to everyone.

Alexander T. | Expérience générale |
Évaluation :

They delivered and were professional

donna o. | Expérience générale |
Évaluation :

Delivery and pickup were done on time and efficiently! Thanks for making my move easier

JEFF B. | Expérience générale |
Évaluation :

No issues with entire move, would recommend

Deborah L. | Premières impressions |
Évaluation :

This is a full service corporate operation. Awesome management!

Lucy K. | Premières impressions |
Évaluation :

Far better than I expected.

leanna p. | Premières impressions |
Évaluation :

I was treated very well. I called & truck reservations & storage @ same time by UHAUL on 53rd State. I was quoted $69 for lower unit. It was $25 more. Service was great & friendly.Do you record calls?

Megan K. | Premières impressions |
Évaluation :

Staff was super friendly and helpful!!!

Fernando R. | Expérience générale |
Évaluation :

Nice people

richard M. | Expérience générale |
Évaluation :

Was way to expensive for what size it was.

Tahzwan T. | Expérience générale |
Évaluation :

Been a customer for years & the new prices are just a little too expensive for me.

Robert K. | Expérience générale |
Évaluation :

Great people to work with. Very accommodating and delivered my U-Box exactly when I wanted it. The area manager Cliff was fantastic.

fred l. | Expérience générale |
Évaluation :

This is an outstanding U-Haul location! Helpful employees, very service oriented. When signing contracts, etc, I never felt I had to worry about hidden charges, or getting dinged with extra BS charges

LORETTA C. | Expérience générale |
Évaluation :

Very good customer service. Clean facility.

Thomas P. | Expérience générale |
Évaluation :

Thanks U-Haul! Very pleased from beginning to end.

Aman J. | Expérience générale |
Évaluation :

. .

Michele B. | Expérience générale |
Évaluation :

Very customer friendly people. Willing to do what it takes to get the job done.

Gabriel J. | Expérience générale |
Évaluation :

Great people

Yoko N. | Premières impressions |
Évaluation :

The staff was so nice and very helpful with everything from rental of truck and storage unit

Pam C. | Expérience générale |
Évaluation :

Good experience

sue t. | Expérience générale |
Évaluation :

I used the U-Haul pod system. The workers were very helpful and kind. The St. George team headed by Debbie made our move happen in just a few hours. She is an exceptional customer service person.

Jason T. | Expérience générale |
Évaluation :

Never went to the facility but the team that delivered my box were awesome.

Barbara B. | Premières impressions |
Évaluation :

Wonderful, easy, convenient. U-Haul made moving to Salt Lake as easy as moving can be.

Joshua H. | Expérience générale |
Évaluation :

Great.

Allen B. | Réservation |
Évaluation :

This is the best U-Haul location I have seen. Clean & secure, great management, helpful & friendly staff. I highly recommend them to anyone looking to rent a storage unit, truck, or trailer!

Mark L. | Réservation |
Évaluation :

Great staff and a great facility (thanks to Steve).

Pat G. | Expérience générale |
Évaluation :

Very friendly and helpful . Kept me informed through out

Spring M. | Expérience générale |
Évaluation :

I told them we lost are check and they said I couldn't get my stuff never again

stephen M. | Expérience générale |
Évaluation :

The facility met our needs

Elizabeth P. | Expérience générale |
Évaluation :

We had a UBox brought to our home. Kara called near the end of each month to see if we needed to extend our contract and was always easy to work with and sincerely friendly.

Richard H. | Expérience générale |
Évaluation :

My initial phone contact did not explain the full charges for my U-Haul Box from Greenfield MA to SLC UT. There were additional charges, that were understandable, but never initially explained.

John J. | Expérience générale |
Évaluation :

Excellent staff!!!

Lizabeth H. | Expérience générale |
Évaluation :

An excellent way to move a small amount of belongings.

Eliza A. | Expérience générale |
Évaluation :

Everybody was very helpful. The young man who was moving the U-Haul trucks around was driving very fast and stopping very quickly around the yard! We did not feel safe walking around the facility.

cynthia d. | Expérience générale |
Évaluation :

Uhaul staff and company is very helpful. Thanks crew.

Frank T. | Réservation |
Évaluation :

Na

Duane M. | Expérience générale |
Évaluation :

it was handy

Kate L M. | Expérience générale |
Évaluation :

Communication between drivers and the facility and the main UHaul office was poor. I had to tell them our new address on 3 separate occasions. It was an inefficient experience

Carolyn L. | Expérience générale |
Évaluation :

We used U-boxes that were very convenient. They were the only type of pods we could get in our area which is out a ways from any sort of city. They contracted with a man that delivered them for us.

Michelle B. | Expérience générale |
Évaluation :

Everyone was friendly, helpful and courteous. A very good experience!

Angela C. | Expérience générale |
Évaluation :

Kara delivered my Ubox to my house. She was great to work with. There was not an N/A option on the survey so i answered positively on the rest of the questions because of my experience with Kara.

Jane J. | Expérience générale |
Évaluation :

There was quite a wait on Saturday morning and they could have used more staff. However, the manager who checked us out was incredibly helpful and really knew his stuff.

chelsey k. | Expérience générale |
Évaluation :

The customer service is always great as far as the staff being friendly and personable, except for one person the Ubox department. I have a a few things stolen from my time with Uhaul.

Keith T. | Expérience générale |
Évaluation :

Great experience

SOPHIA K. | Expérience générale |
Évaluation :

I did not go to the facility so I cannot rate those items accurately.

anita n. | Réservation |
Évaluation :

Thanl you

Noemi S. | Expérience générale |
Évaluation :

Fast and courteous service. Thanks!!

SOPHIA K. | Expérience générale |
Évaluation :

Kathy Thomas was really helpful after finding out we also had a 2nnd U-box. She advised us of our next steps and informed us of what she will be doing. I also have never been to the facility.

CINDY M. | Expérience générale |
Évaluation :

Truck was great but.. Arrived 9:00 AM Sun. morning to return the rental truck. Sign says open 9:00 AM .... 9:20 still no one. I barrowed another customers phone to checkin on line. Not happy waiting

maryann p. | Expérience générale |
Évaluation :

Thank you for your prompt and careful help

Jeff W. | Expérience générale |
Évaluation :

The U-store pods were a perfect way for us to move--much better than getting a storage unit for two months and having to load and unload everything twice!!

CYNTHIA W. | Expérience générale |
Évaluation :

Great facility, customer service, and location. Just wish you didn't have to pay extra for 24/7 access.

Natalie Q. | Expérience générale |
Évaluation :

The staff was very helpful. They made it possible to access my Ubox earlier than anticipated and made my next couple of weeks easier than they would otherwise have been.

Bradley G. | Expérience générale |
Évaluation :

The staff and general manager at this location are very helpful and ready to help all the time. Thank you.

Brandon M. | Expérience générale |
Évaluation :

Fantastic staff at Vonage appreciated everything

Ricardo L. | Expérience générale |
Évaluation :

Kathy, who delivered and picked up our U-boxes was great.

davey p. | Expérience générale |
Évaluation :

Entire process was excellent from beginning to end. Thank you

Wilfredo E. | Expérience générale |
Évaluation :

Helpful Staff.

Catrina B. | Expérience générale |
Évaluation :

Using the Uboxes was awesome. Will never move another way again.

Anita B. | Expérience générale |
Évaluation :

There staff goes out of there way to help and take care of the customer.

ROCK H. | Expérience générale |
Évaluation :

For whatever reason, the last 4 or 5 months there has been ZERO PARKING for storage customers because every parking place is being used/rented to unknown people !Staff were not saying ! Major blocker!

James K. | Expérience générale |
Évaluation :

Great experience. This facility and team are why we are devoted to UHaul for DIY moves.

Jesse M. | Expérience générale |
Évaluation :

Containers were ready before I arrived. Staff was helpful and friendly. Pleasantly surprised that none of our stuff got damaged or shifted during transport!

Joseph W. | Expérience générale |
Évaluation :

Kara from UBox was awesome to work with!

Ronda A. | Expérience générale |
Évaluation :

Paid for entry anytime and was locked out several times and that cause me lots of problems in time and money and making others o double work.

Anthony B. | Expérience générale |
Évaluation :

I've never been to the Salt Lake U-Haul facility.

John C. | Expérience générale |
Évaluation :

Easy to get my u-box. Driver had excellent communication.

Tiffany L. | Expérience générale |
Évaluation :

The facility was great but calling the uhaul number took a long time, I was on hold at least 30 minutes. Once I had the order number the online site was helpful but waiting on hold was frustrating

Maria R. | Expérience générale |
Évaluation :

My card had an issue with billing and Cathy at the location really worked with me to get it resolved so my family of 9 could received the Uboxes quickly.

Michael H. | Expérience générale |
Évaluation :

Our experience with Uhaul in Murray was nothing short of incredible. The staff were super friendly and helpful. We would highly recommend this location to others and we would certainly use Uhaul again

nathan h. | Expérience générale |
Évaluation :

Good service.

Amy B. | Expérience générale |
Évaluation :

Perfect moving pod experience. Thank you!

JODI M. | Expérience générale |
Évaluation :

Very helpful

Ahmad C. | Expérience générale |
Évaluation :

Loved it, incredibly convenient and made my life (and move) so much easier.

Nathaniel D. | Expérience générale |
Évaluation :

Everyone at this U-Haul location was EXTREMELY helpful it is by far the best U-Haul location that I've used. I can't stress enough how great everyone is and I hope they are recognized for their work.

Ray S. | Expérience générale |
Évaluation :

The service was excellent, and really allowed us to clear the house will major renovation was performed. Great Staff

Mark B. | Expérience générale |
Évaluation :

I had a load of furniture I was going to move in at 4:38 am May 3 because I work all day 5am to 7pm. I couldn't access the large garage door so I could do this. I spoke with the manager on the floor

Darrel F. | Expérience générale |
Évaluation :

Our unit leaked and we suffered major damage to items and were told that they didn’t have time for our “meniscual issues “

Non reviews have been submitted for this location.

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