Évaluations des clients U-Haul Moving & Storage of Salt Lake

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de U-Haul Moving & Storage of Salt Lake

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Cary M. le

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Le client n'a pas laissé de commentaire.

Roy O. le

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Le client n'a pas laissé de commentaire.

WANDA A. le

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The manager is very rude and unprofessional.

Robert N. le

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A concern that while filling out the rental agreement, I was asked if I would need a dolly / blankets. I declined the items. The truck came with them already in the truck, but I was never instructed to lock the truck up. I do think they need to inform the customer, as I was told if they had been stolen I was responsible. They do need to disclose that info.

mike M. le

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Steve and Louie made me feel like family. Uhaul you ROCK!

Korissa T. le

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Le client n'a pas laissé de commentaire.

Russell M. le

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Le client n'a pas laissé de commentaire.

Danielle P. le

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Le client n'a pas laissé de commentaire.

Marco C. le

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Thanks to do everything easy, secure and fast! Thanks again. 100 % recommend.!

Nathan S. le

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Smooth pickup and drop off.

Daniel S. le

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charge the listed price. The internet has a utility trailer at 29.95 per day. I was charged 59.90 per day, I had it just a couple hours over one day and got charged for 2-days.

Michelle R. le

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This location was great! I will say that even though my initial reservation for pick up was somehow messed up (A different location did not have the truck that I reserved weeks ago), i was promised a 50 dollar credit for my inconvenience. I was upset that I wouldn't have a truck to move with at all, but I feel that uhaul did make up for it. I wish there was another location like this farther West, near me but overall, the employees at this location took care of my needs.

philip C. le

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Great service. Help with online scheduling confusion on my part. Please mix the Fabuloso cleaner according to the instructions. We can't drive edith the windows up for the cleaner fumes. I don't use my inhaler often so I don't keep it with me. And I need to remember to bring it when I use the Uhaul.

Walter G. le

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Le client n'a pas laissé de commentaire.

Traci E. le

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Le client n'a pas laissé de commentaire.

Christopher L. le

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Le client n'a pas laissé de commentaire.

Michelle C. le

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Have someone take me to the truck so I know which one I am accessing, or explain the equipment number information so I know which truck to look for.

Mark H. le

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Le client n'a pas laissé de commentaire.

MARVA E. le

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No need to improve anything you guys are awesome

John A. le

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Have other locations learn from Steve Bendixsen! I had a few travel issues leaving Cape Cod ma. And heading west. As soon as I arrived, Steve made me feel calm and like family. I have made this trek the last four years since president Obama left office and I retired. The equipment always works, and gentleman like Steve will keep me coming back and referring colleagues. Sincerely, John & Annette Adams 801-598-5258 D

Vicente P. le

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Le client n'a pas laissé de commentaire.

steve abrams A. le

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Le client n'a pas laissé de commentaire.

Siaosi F. le

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We loved everything thank u

Nathan N. le

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i had a trailer reserved in your ogden location, i went to pick it up and it wasn't returned, i drove from out of state to pick it up, i called the uhaul number and they said there was one available 40 minutes away and that they would grant me 50 dollars for "travel hassles" i get to the haul on 3900 south and they wouldnt honor my original quote, i paid more that 50 more dollars than expected, it was a giant hassle! i doubt i return as a customer.

Ryan H. le

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Le client n'a pas laissé de commentaire.

Mark H. le

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Le client n'a pas laissé de commentaire.

Daniel E. le

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Parking was almost non existent. Trucks on the street and nothing available up front. Oh well a little walking doesn’t hurt. The young man who assisted with connecting and unhooking the trailer was very cordial and helpful. Hats off to him. Thanks.

Michael E. le

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Le client n'a pas laissé de commentaire.

amir H. le

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Le client n'a pas laissé de commentaire.

Richard E. le

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Le client n'a pas laissé de commentaire.

Jonathan R. le

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Le client n'a pas laissé de commentaire.

philip C. le

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The cleaning solutions are too strong. They cause me to cough (Reactive Airway) and give my wife a headache. We had to keep the windows down to use the truck, it was cold! I believe the Fabuloso brand products used are supposed to be diluted 1/4 cup per gallon, but is actually being diluted only to 1 cup per quart (4 cups per gallon) or 16x the proper concentration. That's one tablespoon per spray bottle.

Monica H. le

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Very fast and friendly

Randy P. le

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Le client n'a pas laissé de commentaire.

Danielle A. le

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This is a fantastic location. They are excellent with customer service, their attitudes are inviting, they are willing to help. They have been so kind to me!

Justin L. le

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Higher simply don’t know what customer service is really about.

don S. le

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Le client n'a pas laissé de commentaire.

lorri K. le

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Everyone was super helpful and friendly!! Thank you all!!

Susie B. le

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Le client n'a pas laissé de commentaire.

JEANNA H. le

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The staff was great. They were friendly and super helpful to me!!! They went the extra step. I’ll Working with them is one of my better experiences with storage and truck rentals.

Brandon E. le

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Clean and very helpful employees.

Nancy B. le

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I left repeated telephone messages and the staff never returned my call. The failed to set me up for automatic payments at my initial visit and then cheated me out of a $15 late fee.

Karen B. le

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Thank You for everything

Kevin B. le

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Steve and his team were exceptional. Even with some technical glitches for the card access, they were always ready to assist with a friendly greeting and cheerful approach. Thanks!!

Scott P. le

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I am trying to find my storage unit that your company put my belongings in if someone can call me or email me asap i would appreciate it my name is Troy

Katia A. le

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Great service.

Joan C. le

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Dont like

JEANNA H. le

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The staff was very friendly and helpful.

Jeremy Martinez G. le

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Units were not air conditioned

DAVID H. le

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Clean and secure facilities. Good access.

Bradford K. le

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I used U-haul for short term storage (2 months), truck rentals and moving supplies. Friendly & efficient team. Louie made every visit positive, always smiling and helping me at every turn, top notch!

Robert C. le

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Your service is very quick and efficient I will recommend your services to others thank you Mr.Carter.

William H. le

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I'm a long time user of Uhaul. I'm a medical professional recruited to work at your local children's hospital and was treated very poorly at your store. Please contact me concerning my experience.

ROBIN J. le

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All went well.

ROBERT G. le

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Excellent service

Christine H. le

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A car was parked and left in the unloading area for over an hour, and the female Uhaul rep was uncaring and unhelpful. Two other employees were extremely rude and bad mouthing customers.

victor s. le

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Good employes helpful

JOSE M. le

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All was well up until I learned that U-Haul does not allow for pro-rated storage space leasing. You pay for a full month even if you only need a few extra days. And that is U-Haul Law!

John N. le

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This is a great business.

Andre D. le

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Good staff reception and care while showing me the storage options. Everything was fast and smooth.

dennis s. le

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VERY CLEAN FACILITY. STAFF WAS VERY FRIENDLY AND PROFESSIONAL. VANS WERE ALSO CLEAN AND IN GOOD WORKING ORDER. POSITIVE EXPERIENCE ALL THE WAY AROUND.

BOB z. le

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FANTASTIC EMPLOYEES

leanna p. le

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I arrived to remove my belongs from the storage unit and rented a truck to move it. The staff was very helpful and the one gentleman made sure we were taken care of at the entrance to storage area.

Eric J. le

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Excellence in delivering storage moving protocol! Gracias!

Maria O. le

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Extremely professional and friendly staff. Clean facility. Will return.

MICHAEL K. le

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Top notch facility, made the relocation experience so much easier.

Kyle M. le

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I forget who helped me but he was really really great, he was polite, knowledgeable, and quick with help I would recommend this place to anyone due to the helpfulness of this employee

Curtis H. le

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They were very good and I enjoyed working with them in storing my stuff for longer than I thought I would.

Alexander F. le

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Far easier to access my uboxes than expected. Employees were helpful and friendly

Quality A. le

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hard to reach by phone. not very helpful at all. left messages with switchboard and never received a call back. told us one thing and then after paying, told us they would be charging extra.

David S. le

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Very good customer service. Thanks.

colleen H. le

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Great experience

STEPHEN V. le

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Friendly employee's

ruby j. le

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Didn't visit the actual storage site but the boxes arrived on time and were picked up on time. They were sturdy and came with plenty of packing blankets. Our goods arrived safe. Thanks!

Melanie S. le

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I found the Uboxes to be exactly what I needed. Kara was amazing! She was very friendly and super helpful. I would recommend UHaul boxes to everyone.

Alexander T. le

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They delivered and were professional

donna o. le

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Delivery and pickup were done on time and efficiently! Thanks for making my move easier

JEFF B. le

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No issues with entire move, would recommend

Deborah L. le

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This is a full service corporate operation. Awesome management!

Lucy K. le

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Far better than I expected.

leanna p. le

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I was treated very well. I called & truck reservations & storage @ same time by UHAUL on 53rd State. I was quoted $69 for lower unit. It was $25 more. Service was great & friendly.Do you record calls?

Megan K. le

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Staff was super friendly and helpful!!!

Fernando R. le

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Nice people

richard M. le

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Was way to expensive for what size it was.

Tahzwan T. le

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Been a customer for years & the new prices are just a little too expensive for me.

Robert K. le

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Great people to work with. Very accommodating and delivered my U-Box exactly when I wanted it. The area manager Cliff was fantastic.

fred l. le

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This is an outstanding U-Haul location! Helpful employees, very service oriented. When signing contracts, etc, I never felt I had to worry about hidden charges, or getting dinged with extra BS charges

LORETTA C. le

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Very good customer service. Clean facility.

Thomas P. le

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Thanks U-Haul! Very pleased from beginning to end.

Aman J. le

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Michele B. le

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Very customer friendly people. Willing to do what it takes to get the job done.

Gabriel J. le

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Great people

Yoko N. le

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The staff was so nice and very helpful with everything from rental of truck and storage unit

Pam C. le

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Good experience

sue t. le

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I used the U-Haul pod system. The workers were very helpful and kind. The St. George team headed by Debbie made our move happen in just a few hours. She is an exceptional customer service person.

Jason T. le

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Never went to the facility but the team that delivered my box were awesome.

Barbara B. le

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Wonderful, easy, convenient. U-Haul made moving to Salt Lake as easy as moving can be.

Joshua H. le

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Great.

Allen B. le

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This is the best U-Haul location I have seen. Clean & secure, great management, helpful & friendly staff. I highly recommend them to anyone looking to rent a storage unit, truck, or trailer!

Mark L. le

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Great staff and a great facility (thanks to Steve).

Pat G. le

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Very friendly and helpful . Kept me informed through out

Spring M. le

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I told them we lost are check and they said I couldn't get my stuff never again

stephen M. le

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The facility met our needs

Elizabeth P. le

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We had a UBox brought to our home. Kara called near the end of each month to see if we needed to extend our contract and was always easy to work with and sincerely friendly.

Richard H. le

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My initial phone contact did not explain the full charges for my U-Haul Box from Greenfield MA to SLC UT. There were additional charges, that were understandable, but never initially explained.

John J. le

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Excellent staff!!!

Lizabeth H. le

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An excellent way to move a small amount of belongings.

Eliza A. le

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Everybody was very helpful. The young man who was moving the U-Haul trucks around was driving very fast and stopping very quickly around the yard! We did not feel safe walking around the facility.

cynthia d. le

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Uhaul staff and company is very helpful. Thanks crew.

Frank T. le

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Na

Duane M. le

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it was handy

Kate L M. le

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Communication between drivers and the facility and the main UHaul office was poor. I had to tell them our new address on 3 separate occasions. It was an inefficient experience

Carolyn L. le

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We used U-boxes that were very convenient. They were the only type of pods we could get in our area which is out a ways from any sort of city. They contracted with a man that delivered them for us.

Michelle B. le

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Everyone was friendly, helpful and courteous. A very good experience!

Angela C. le

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Kara delivered my Ubox to my house. She was great to work with. There was not an N/A option on the survey so i answered positively on the rest of the questions because of my experience with Kara.

Jane J. le

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There was quite a wait on Saturday morning and they could have used more staff. However, the manager who checked us out was incredibly helpful and really knew his stuff.

chelsey k. le

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The customer service is always great as far as the staff being friendly and personable, except for one person the Ubox department. I have a a few things stolen from my time with Uhaul.

Keith T. le

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Great experience

SOPHIA K. le

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I did not go to the facility so I cannot rate those items accurately.

anita n. le

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Thanl you

Noemi S. le

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Fast and courteous service. Thanks!!

SOPHIA K. le

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Kathy Thomas was really helpful after finding out we also had a 2nnd U-box. She advised us of our next steps and informed us of what she will be doing. I also have never been to the facility.

CINDY M. le

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Truck was great but.. Arrived 9:00 AM Sun. morning to return the rental truck. Sign says open 9:00 AM .... 9:20 still no one. I barrowed another customers phone to checkin on line. Not happy waiting

maryann p. le

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Thank you for your prompt and careful help

Jeff W. le

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The U-store pods were a perfect way for us to move--much better than getting a storage unit for two months and having to load and unload everything twice!!

CYNTHIA W. le

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Great facility, customer service, and location. Just wish you didn't have to pay extra for 24/7 access.

Natalie Q. le

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The staff was very helpful. They made it possible to access my Ubox earlier than anticipated and made my next couple of weeks easier than they would otherwise have been.

Bradley G. le

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The staff and general manager at this location are very helpful and ready to help all the time. Thank you.

Brandon M. le

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Fantastic staff at Vonage appreciated everything

Ricardo L. le

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Kathy, who delivered and picked up our U-boxes was great.

davey p. le

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Entire process was excellent from beginning to end. Thank you

Wilfredo E. le

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Helpful Staff.

Catrina B. le

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Using the Uboxes was awesome. Will never move another way again.

Anita B. le

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There staff goes out of there way to help and take care of the customer.

ROCK H. le

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For whatever reason, the last 4 or 5 months there has been ZERO PARKING for storage customers because every parking place is being used/rented to unknown people !Staff were not saying ! Major blocker!

James K. le

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Great experience. This facility and team are why we are devoted to UHaul for DIY moves.

Jesse M. le

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Containers were ready before I arrived. Staff was helpful and friendly. Pleasantly surprised that none of our stuff got damaged or shifted during transport!

Joseph W. le

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Kara from UBox was awesome to work with!

Ronda A. le

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Paid for entry anytime and was locked out several times and that cause me lots of problems in time and money and making others o double work.

Anthony B. le

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I've never been to the Salt Lake U-Haul facility.

John C. le

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Easy to get my u-box. Driver had excellent communication.

Tiffany L. le

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The facility was great but calling the uhaul number took a long time, I was on hold at least 30 minutes. Once I had the order number the online site was helpful but waiting on hold was frustrating

Maria R. le

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My card had an issue with billing and Cathy at the location really worked with me to get it resolved so my family of 9 could received the Uboxes quickly.

Michael H. le

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Our experience with Uhaul in Murray was nothing short of incredible. The staff were super friendly and helpful. We would highly recommend this location to others and we would certainly use Uhaul again

nathan h. le

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Good service.

Amy B. le

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Perfect moving pod experience. Thank you!

JODI M. le

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Very helpful

Ahmad C. le

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Loved it, incredibly convenient and made my life (and move) so much easier.

Nathaniel D. le

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Everyone at this U-Haul location was EXTREMELY helpful it is by far the best U-Haul location that I've used. I can't stress enough how great everyone is and I hope they are recognized for their work.

Ray S. le

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The service was excellent, and really allowed us to clear the house will major renovation was performed. Great Staff

Mark B. le

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I had a load of furniture I was going to move in at 4:38 am May 3 because I work all day 5am to 7pm. I couldn't access the large garage door so I could do this. I spoke with the manager on the floor

Darrel F. le

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Our unit leaked and we suffered major damage to items and were told that they didn’t have time for our “meniscual issues “