Évaluations des clients U-Haul Moving & Storage of Salt Lake

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de U-Haul Moving & Storage of Salt Lake

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Justin R. le

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Le client n'a pas laissé de commentaire.

lucie L. le

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Le client n'a pas laissé de commentaire.

Brian F. le

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The person who inspected my rental tried to charge me extra for the fuel I had used, even though I had already filled it back up.

Dianne C. le

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Le client n'a pas laissé de commentaire.

Josephine A. le

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Le client n'a pas laissé de commentaire.

Samuel S. le

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Le client n'a pas laissé de commentaire.

ROBERT B. le

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Le client n'a pas laissé de commentaire.

Steven C. le

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Le client n'a pas laissé de commentaire.

William T. le

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The people who checked me in were professional and nice. Everything was smooth. I’ll definitely be back if we need a truck.

Daniel T. le

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Le client n'a pas laissé de commentaire.

Robert H. le

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Le client n'a pas laissé de commentaire.

Leara B. le

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Keep up the great job and great customer service!

Raitos A. le

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Not charge for drop off - some people (especially older people like me) do not know how to utilize their phones for check in; and, there should be no difference between dropping off during business hours or not because either way would require a representative to check in the vehicle - you should not be charged for this if it is after hours - I feel this was an unfair charge.

Paul P. le

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Le client n'a pas laissé de commentaire.

Hallie D. le

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The guys there were great - tremendously helpful and friendly.

Justin B. le

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The online checkout fails to upload pictures and takes a while to confirm your reservation. Maybe save the uploaded pictures for previous customers.

Mark V. le

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Le client n'a pas laissé de commentaire.

ELISHA C. le

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My Ubox was damaged in shipment and I was still charged full price for the freight. Very disappointing as I cannot imagine the freight company will be billing Uhaul for the freight when it was damaged by them.

Posha H. le

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The line to check out was long & quite a process just to rent a dolly. Also having more than one person on duty to help customers would have been nice. Other than that, great experience & very friendly.

Cathy C. le

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Very easy to work with

Blane R. le

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This is the best location you have they are so much faster than any of the other locations well they are really courteous and very nice to the customers

Douglas N. le

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James and Steve far exceeded our expectations for service. They were marvellous to work with. They responded quickly and efficiently to our questions and got us in and out speedily. We will use them every time

Louis P. le

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Was a Great experience, everything went well. Staff friendly and very helpful. Thank you. Would acquire there services, again.

Elling R. le

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Good experience, staff was great. Loved that I could easily return the truck after hours. Definitely made the move easier and could do everything on my time table

Jeffrey L. le

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Service prompt, employees polite and curious, clean equipment, price was affordable, will use them again if needed.

Anthony M. le

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Le client n'a pas laissé de commentaire.

Janel C. le

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We have used this locations services acouple of times now and each time they are professional and kind. No complaints and we are grateful for their help each time! Thank you

Robert U. le

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I have developed good friends at this store.

Paul S. le

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Le client n'a pas laissé de commentaire.

Michael P. le

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Le client n'a pas laissé de commentaire.

Jeff H. le

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Le client n'a pas laissé de commentaire.

Donald W. le

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Le client n'a pas laissé de commentaire.

August C. le

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The entrance is hard to locate, as it’s one way in and out, a larger entrance sign and a clear no entry sign on the exit would be helpful.

JEANNA H. le

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The staff was great. They were friendly and super helpful to me!!! They went the extra step. I’ll Working with them is one of my better experiences with storage and truck rentals.

Brandon E. le

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Clean and very helpful employees.

Nancy B. le

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I left repeated telephone messages and the staff never returned my call. The failed to set me up for automatic payments at my initial visit and then cheated me out of a $15 late fee.

Karen B. le

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Thank You for everything

Kevin B. le

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Steve and his team were exceptional. Even with some technical glitches for the card access, they were always ready to assist with a friendly greeting and cheerful approach. Thanks!!

Scott P. le

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I am trying to find my storage unit that your company put my belongings in if someone can call me or email me asap i would appreciate it my name is Troy

Katia A. le

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Great service.

Joan C. le

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Dont like

JEANNA H. le

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The staff was very friendly and helpful.

Jeremy Martinez G. le

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Units were not air conditioned

DAVID H. le

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Clean and secure facilities. Good access.

Bradford K. le

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I used U-haul for short term storage (2 months), truck rentals and moving supplies. Friendly & efficient team. Louie made every visit positive, always smiling and helping me at every turn, top notch!

Robert C. le

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Your service is very quick and efficient I will recommend your services to others thank you Mr.Carter.

William H. le

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I'm a long time user of Uhaul. I'm a medical professional recruited to work at your local children's hospital and was treated very poorly at your store. Please contact me concerning my experience.

ROBIN J. le

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All went well.

ROBERT G. le

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Excellent service

Christine H. le

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A car was parked and left in the unloading area for over an hour, and the female Uhaul rep was uncaring and unhelpful. Two other employees were extremely rude and bad mouthing customers.

victor s. le

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Good employes helpful

JOSE M. le

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All was well up until I learned that U-Haul does not allow for pro-rated storage space leasing. You pay for a full month even if you only need a few extra days. And that is U-Haul Law!

John N. le

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This is a great business.

Andre D. le

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Good staff reception and care while showing me the storage options. Everything was fast and smooth.

dennis s. le

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VERY CLEAN FACILITY. STAFF WAS VERY FRIENDLY AND PROFESSIONAL. VANS WERE ALSO CLEAN AND IN GOOD WORKING ORDER. POSITIVE EXPERIENCE ALL THE WAY AROUND.

BOB z. le

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FANTASTIC EMPLOYEES

leanna p. le

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I arrived to remove my belongs from the storage unit and rented a truck to move it. The staff was very helpful and the one gentleman made sure we were taken care of at the entrance to storage area.

Eric J. le

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Excellence in delivering storage moving protocol! Gracias!

Maria O. le

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Extremely professional and friendly staff. Clean facility. Will return.

MICHAEL K. le

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Top notch facility, made the relocation experience so much easier.

Kyle M. le

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I forget who helped me but he was really really great, he was polite, knowledgeable, and quick with help I would recommend this place to anyone due to the helpfulness of this employee

Curtis H. le

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They were very good and I enjoyed working with them in storing my stuff for longer than I thought I would.

Alexander F. le

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Far easier to access my uboxes than expected. Employees were helpful and friendly

Quality A. le

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hard to reach by phone. not very helpful at all. left messages with switchboard and never received a call back. told us one thing and then after paying, told us they would be charging extra.

David S. le

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Very good customer service. Thanks.

colleen H. le

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Great experience

STEPHEN V. le

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Friendly employee's

ruby j. le

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Didn't visit the actual storage site but the boxes arrived on time and were picked up on time. They were sturdy and came with plenty of packing blankets. Our goods arrived safe. Thanks!

Melanie S. le

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I found the Uboxes to be exactly what I needed. Kara was amazing! She was very friendly and super helpful. I would recommend UHaul boxes to everyone.

Alexander T. le

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They delivered and were professional

donna o. le

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Delivery and pickup were done on time and efficiently! Thanks for making my move easier

JEFF B. le

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No issues with entire move, would recommend

Deborah L. le

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This is a full service corporate operation. Awesome management!

Lucy K. le

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Far better than I expected.

leanna p. le

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I was treated very well. I called & truck reservations & storage @ same time by UHAUL on 53rd State. I was quoted $69 for lower unit. It was $25 more. Service was great & friendly.Do you record calls?

Megan K. le

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Staff was super friendly and helpful!!!

Fernando R. le

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Nice people

richard M. le

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Was way to expensive for what size it was.

Tahzwan T. le

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Been a customer for years & the new prices are just a little too expensive for me.

Robert K. le

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Great people to work with. Very accommodating and delivered my U-Box exactly when I wanted it. The area manager Cliff was fantastic.

fred l. le

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This is an outstanding U-Haul location! Helpful employees, very service oriented. When signing contracts, etc, I never felt I had to worry about hidden charges, or getting dinged with extra BS charges

LORETTA C. le

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Very good customer service. Clean facility.

Thomas P. le

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Thanks U-Haul! Very pleased from beginning to end.

Aman J. le

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Michele B. le

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Very customer friendly people. Willing to do what it takes to get the job done.

Gabriel J. le

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Great people

Yoko N. le

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The staff was so nice and very helpful with everything from rental of truck and storage unit

Pam C. le

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Good experience

sue t. le

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I used the U-Haul pod system. The workers were very helpful and kind. The St. George team headed by Debbie made our move happen in just a few hours. She is an exceptional customer service person.

Jason T. le

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Never went to the facility but the team that delivered my box were awesome.

Barbara B. le

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Wonderful, easy, convenient. U-Haul made moving to Salt Lake as easy as moving can be.

Joshua H. le

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Great.

Allen B. le

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This is the best U-Haul location I have seen. Clean & secure, great management, helpful & friendly staff. I highly recommend them to anyone looking to rent a storage unit, truck, or trailer!

Mark L. le

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Great staff and a great facility (thanks to Steve).

Pat G. le

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Very friendly and helpful . Kept me informed through out

Spring M. le

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I told them we lost are check and they said I couldn't get my stuff never again

stephen M. le

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The facility met our needs

Elizabeth P. le

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We had a UBox brought to our home. Kara called near the end of each month to see if we needed to extend our contract and was always easy to work with and sincerely friendly.

Richard H. le

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My initial phone contact did not explain the full charges for my U-Haul Box from Greenfield MA to SLC UT. There were additional charges, that were understandable, but never initially explained.

John J. le

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Excellent staff!!!

Lizabeth H. le

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An excellent way to move a small amount of belongings.

Eliza A. le

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Everybody was very helpful. The young man who was moving the U-Haul trucks around was driving very fast and stopping very quickly around the yard! We did not feel safe walking around the facility.

cynthia d. le

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Uhaul staff and company is very helpful. Thanks crew.

Frank T. le

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Na

Duane M. le

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it was handy

Kate L M. le

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Communication between drivers and the facility and the main UHaul office was poor. I had to tell them our new address on 3 separate occasions. It was an inefficient experience

Carolyn L. le

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We used U-boxes that were very convenient. They were the only type of pods we could get in our area which is out a ways from any sort of city. They contracted with a man that delivered them for us.

Michelle B. le

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Everyone was friendly, helpful and courteous. A very good experience!

Angela C. le

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Kara delivered my Ubox to my house. She was great to work with. There was not an N/A option on the survey so i answered positively on the rest of the questions because of my experience with Kara.

Jane J. le

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There was quite a wait on Saturday morning and they could have used more staff. However, the manager who checked us out was incredibly helpful and really knew his stuff.

chelsey k. le

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The customer service is always great as far as the staff being friendly and personable, except for one person the Ubox department. I have a a few things stolen from my time with Uhaul.

Keith T. le

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Great experience

SOPHIA K. le

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I did not go to the facility so I cannot rate those items accurately.

anita n. le

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Thanl you

Noemi S. le

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Fast and courteous service. Thanks!!

SOPHIA K. le

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Kathy Thomas was really helpful after finding out we also had a 2nnd U-box. She advised us of our next steps and informed us of what she will be doing. I also have never been to the facility.

CINDY M. le

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Truck was great but.. Arrived 9:00 AM Sun. morning to return the rental truck. Sign says open 9:00 AM .... 9:20 still no one. I barrowed another customers phone to checkin on line. Not happy waiting

maryann p. le

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Thank you for your prompt and careful help

Jeff W. le

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The U-store pods were a perfect way for us to move--much better than getting a storage unit for two months and having to load and unload everything twice!!

CYNTHIA W. le

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Great facility, customer service, and location. Just wish you didn't have to pay extra for 24/7 access.

Natalie Q. le

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The staff was very helpful. They made it possible to access my Ubox earlier than anticipated and made my next couple of weeks easier than they would otherwise have been.

Bradley G. le

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The staff and general manager at this location are very helpful and ready to help all the time. Thank you.

Brandon M. le

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Fantastic staff at Vonage appreciated everything

Ricardo L. le

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Kathy, who delivered and picked up our U-boxes was great.

davey p. le

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Entire process was excellent from beginning to end. Thank you

Wilfredo E. le

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Helpful Staff.

Catrina B. le

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Using the Uboxes was awesome. Will never move another way again.

Anita B. le

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There staff goes out of there way to help and take care of the customer.

ROCK H. le

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For whatever reason, the last 4 or 5 months there has been ZERO PARKING for storage customers because every parking place is being used/rented to unknown people !Staff were not saying ! Major blocker!

James K. le

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Great experience. This facility and team are why we are devoted to UHaul for DIY moves.

Jesse M. le

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Containers were ready before I arrived. Staff was helpful and friendly. Pleasantly surprised that none of our stuff got damaged or shifted during transport!

Joseph W. le

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Kara from UBox was awesome to work with!

Ronda A. le

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Paid for entry anytime and was locked out several times and that cause me lots of problems in time and money and making others o double work.

Anthony B. le

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I've never been to the Salt Lake U-Haul facility.

John C. le

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Easy to get my u-box. Driver had excellent communication.

Tiffany L. le

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The facility was great but calling the uhaul number took a long time, I was on hold at least 30 minutes. Once I had the order number the online site was helpful but waiting on hold was frustrating

Maria R. le

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My card had an issue with billing and Cathy at the location really worked with me to get it resolved so my family of 9 could received the Uboxes quickly.

Michael H. le

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Our experience with Uhaul in Murray was nothing short of incredible. The staff were super friendly and helpful. We would highly recommend this location to others and we would certainly use Uhaul again

nathan h. le

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Good service.

Amy B. le

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Perfect moving pod experience. Thank you!

JODI M. le

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Very helpful

Ahmad C. le

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Loved it, incredibly convenient and made my life (and move) so much easier.

Nathaniel D. le

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Everyone at this U-Haul location was EXTREMELY helpful it is by far the best U-Haul location that I've used. I can't stress enough how great everyone is and I hope they are recognized for their work.

Ray S. le

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The service was excellent, and really allowed us to clear the house will major renovation was performed. Great Staff

Mark B. le

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I had a load of furniture I was going to move in at 4:38 am May 3 because I work all day 5am to 7pm. I couldn't access the large garage door so I could do this. I spoke with the manager on the floor

Darrel F. le

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Our unit leaked and we suffered major damage to items and were told that they didn’t have time for our “meniscual issues “