Keep up the great service and friendliness.jesse M.
Customer Reviews for U-Haul Moving & Storage of San Angelo
Pour nous contacter
San Angelo, TX 76903
(Hwy 87 South @ Av-J)
Services dans cet établissement :
- Du lundi au jeudiDe 7 h am à 7 h pm
- VendrediDe 7 h am à 8 h pm
- SamediDe 7 h am à 7 h pm
- DimancheDe 9 h am à 5 h pm
Heures d'ouverture spéciales
- 12/24/2022: 7h00 am à 4h00 pm
- 12/25/2022: Fermé
- Inspection gratuite du remorquage
- Propane payable à la pompe
- Retour client 24 heures
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Le client n'a pas laissé de commentaire.CHARLES H. | Expérience générale
Improve your online check in process. The process was confusing and we ultimately went into the store to complete the process. The employees were extremely nice despite my frustration with the online process.James L.
No question about it very friendly.Roscoe H.
Le client n'a pas laissé de commentaire.Alexander S.
Everything was good. Everything look good..carolina D.
Le client n'a pas laissé de commentaire.Jay B.
Le client n'a pas laissé de commentaire.Melanie A.
You guys are a bunch of crooked bastards. I was told that the truck had a full tank of gas. It did not. Apparently. I took photographs of what the fuel gauge said. I refueled the truck to exactly that level. When I got back they tried to charge me a fuel surcharge. I showed them my picture and they said that they were not going to give me back any money because I had the opportunity to upload that picture to their website before I left and didn't do it. I didn't realize I needed to carry my phone around and answer every single text message I've gotten to find theirs. No one told me to go out, answer a text message, post pictures, and do my full review. That's a sneaky, shady, crooked, lousy shit thing to do to people and I'm going to tell every single soul that I know about it. I'm going to post on every social media site that I can. You guys are a bunch of crooked bastards who screw people every which way you can. I have proof that my truck was brought back in the condition that it left in. Fuck you and the horse you rode in on.Hoss S.
Everyone was kind and polite.Bertha K.
Le client n'a pas laissé de commentaire.Evan F.
The facility and the people were great.ROBERT D.
Le client n'a pas laissé de commentaire.Gary P.
I would have preferred a trailer instead of a truck, but the website said none were available. However, when I arrived at the location, there were many trailers on location. I realize some may have been rented for later in the day, but I'm betting one or two would have been available for the 6 hours I needed a trailer. I would ensure the website correctly provides equipment availability.Stephen H.
Le client n'a pas laissé de commentaire.Diamond R.
Le client n'a pas laissé de commentaire.Stephen G.
U-HAUL is way overpriced for rentals. Inflation hits us all but their prices are out of control.Johnathon G.
Le client n'a pas laissé de commentaire.Michael M.
Fast and efficient crew at this location.Billy W.
Le client n'a pas laissé de commentaire.Jennifer M.
Very quick and friendly staff!Karl T.
These guys are always great... The main location..On kKoenigheim Ave.. In San Angelo, Tx.. they have the best customer service!!JEFFERY N.
Le client n'a pas laissé de commentaire.Jose S.
Le client n'a pas laissé de commentaire.Susan D.
Le client n'a pas laissé de commentaire.Dustin T. | Expérience générale
Le client n'a pas laissé de commentaire.ShelbyLynn P.
Le client n'a pas laissé de commentaire.Cynthia S.
The experience was great. The only area that could use improvement is how difficult it is to get through on the phone to the actual center. We were trerouted to another call center over and over. There also were very long wait times to speak to anyone. It would take a lot of time on hold only to be told finally that there was be about a 25-30 minute wait time. We finally just gave up and drove there. We still had to stand in line behind 4others at the center.Amy A.
Le client n'a pas laissé de commentaire.William R.
Le client n'a pas laissé de commentaire.Kathleen W.
Le client n'a pas laissé de commentaire.David K.
Did not receive a welcome greeting when walking into the office. My unit had a blue tag on it and wasn't ready for me to move in. The workers there didn't know who I was or what or was doing there and was saying my unit number was for an auction unit and thought I was there for that! It seemed they didn't know what was going on or anything I had signed up for online! They were friendly but just unprofessional…Christina R. | Online Move In
Le client n'a pas laissé de commentaire.Kate H. | Premières impressions
Only used it for a day. Really liked the features of the trailer.CHARLES C.
Le client n'a pas laissé de commentaire.Kathy S.
Le client n'a pas laissé de commentaire.Delia R.
Le client n'a pas laissé de commentaire.morris J.
Le client n'a pas laissé de commentaire.ALAN G.
Le client n'a pas laissé de commentaire.Bonnie T.
Take the governor off the truck.andrew T.
The employees were super nice both when I purchased boxes and rented a storage unit. Merci.Linda K. | Premières impressions
Le client n'a pas laissé de commentaire.kallie S.
Went very well. No problems.rex B.
Le client n'a pas laissé de commentaire.LONNIE P.
Le client n'a pas laissé de commentaire.scott W.
Everything was great and the guys were very helpful.Sharlotte J.
Have a full tank of gasbarbara R.
The truck would not accelerate past 55 mph. It was undeniably loud. The trucks radio made a consistent screeching noise while listening to the radio. The overall process of dropping off was a pain. You have to drop off both the truck and trailer at the same time. Which makes no sense. This was not explained to me when I picked them up. The truck also was not fuel efficient at all. I ended up spending twice as much an fuel than the last time I rented a U-Haul 26 foot truck. This experience has made me not want to rent from U-Haul again.Aziel O.
Charges applied are rediculous and if there was a problem the person who took the keys should have addressed beforeMONICA M.
I had no complains, & the general manager is great!!ashley B.
Everyone there was really helpful and professionalross A.
Never moved in and u Haul as of et has not reuned my money! Very disappointed!juan g. | Expérience générale
Le client n'a pas laissé de commentaire.Taylor J.
Everything went very well and your employees are a great asset to your company.Sondra C.
Le client n'a pas laissé de commentaire.Melissa S.
Le client n'a pas laissé de commentaire.William K.
Le client n'a pas laissé de commentaire.randall M.
Fast service and promptly addressed a minor issue. Would go back again.ALAN G.
excellent and efficient service from start to finishJoe R.
Convenient and efficient!Kathy C.
Le client n'a pas laissé de commentaire.Cynthia W.
Le client n'a pas laissé de commentaire.caroliyn C.
Everyone here is super friendly and helpful.Shawn C.
Le client n'a pas laissé de commentaire.Joe K.
This place is great. It's very secure. I like it. I wish i would have gotten a storage building here sooner. Everybody working here has been So friendly and very helpful.Shawn C. | Premières impressions
Le client n'a pas laissé de commentaire.paul P.
it was very easy and the workers were great to work withLeonard W.
Le client n'a pas laissé de commentaire.STEPHEN I. | Expérience générale
Le client n'a pas laissé de commentaire.Andre J.
Le client n'a pas laissé de commentaire.Stephen B.
Le client n'a pas laissé de commentaire.Rondie T.
Le client n'a pas laissé de commentaire.Angel S.
Easy on line and in person check in was very helpfulJoe R.
The 3 young men working on the day I rented, picked up and returned my trailer were stellar!!!! So accommodating and helpful...friendly and polite. 5 stars to UHaul and these guys. Thank YOU!Suzanne O.
Le client n'a pas laissé de commentaire.alexandria G.
Employees were helpful and handled my need for an extension quickly and easily. Great experience overall.Caleb H.
The facility was great no problems what so ever. The customer support call center for scheduling was not that great, the were supposed to call back to schedule a three day rental but never did. Thumbs up to the facility they were awesome.Chris R. | Premières impressions
Le client n'a pas laissé de commentaire.Pamela G.
Le client n'a pas laissé de commentaire.Philip N.
Good customer service is the key to a great experience and the Uhaul rep in San Angelo did a good job of that.Blake O.
Le client n'a pas laissé de commentaire.REYMUNDO R.
Le client n'a pas laissé de commentaire.Steven C.
Equipment not inspected/ maintained. After attaching the auto trailer hitch long wait as it was identified lights not working fuse needed to be replaced. After trying to load the vehicle model I reserved online it didn't fit. Loaded a different vehicle and less than halfway there the auto trailer tire completely blew out, don't believe it was inspected properly and was a very traumatic experience. If I wasn't driving behind the uhaul we would not have known it was blown out no warning indicator tire was down to the rim. Waited 90 minutes delaying the trip longer. Asked for discount due to experience and was told only $25 could be refunded when I paid almost $800 for the rentals. Incredibly disappointing experience.Mary C.
Great customer service and rental truck, can't think of anything you need to improve on.sharon A.
Le client n'a pas laissé de commentaire.Jerry D.
The guys were the best I've had at hook ups and returnKenneth H.
Le client n'a pas laissé de commentaire.Linda B. | Expérience générale
Bobby was very helpful. The guys set up the tow dolly on the truck for me and answered all of my questions. Good experience.STEVEN A.
Le client n'a pas laissé de commentaire.Ramon Z.
With this rental. Probably nothing. Everything went very smooth. Trucks are clean. Well maintained. Great ustomer service! Perfect!RICHARD D.
Le client n'a pas laissé de commentaire.Gary A.
Poor at best, I returned the truck 1 day late due to the trailer mishap in Oklahoma ; (look into it)!!! So, your General Manager refused to rent me one of "his $19,95 Vans"! I would have had it back in 1 hour My father; whom; by the way has a 'major credit card', and would have rented it. Oh but he said;" I would have to rent another 'panel truck'! My answer to this is why, all I have to move is one bed!! Please don't hesitate to contact me if there are any questions or legitimate concerns. I declare under penalty of perjury that the information I have written is true and factual to the best of my knowledge.micheal b. | Premières impressions
Le client n'a pas laissé de commentaire.Marla H.
Le client n'a pas laissé de commentaire.Samantha R.
Le client n'a pas laissé de commentaire.Sandra W.
Le client n'a pas laissé de commentaire.zack L.
Le client n'a pas laissé de commentaire.Scott D. | Premières impressions
Le client n'a pas laissé de commentaire.Kimberly B.
If anything could go wrong it did. First, delay in dropping off the boxes, then delay in picking up the boxes, then the double billing because the new system doesn't like checks over $3000, then then not having a ubox hauler and enough ubox trailers to take all the boxes in one go. I was forced rent a truck and to unpack the boxes into it. I was also sent a bill over the email that was not in you store system, so if i paid online woul have been another over pay situation. I was scheduled to get a 26ft truck, then not 30 minutes later called and told that someone else call their boss and my reservation was canceled, however when we packed the now smaller truckand trailer, and returned them the next day there was a 26ft truck in front of the office and another down the lot. The truck they gave us had an alignment problem and had no engine oil. When we reported this they told us that they could not do anything about the safety of the trucks, as they did not have a mechanic on staff, so they would continue to send the unsafe truck out.drewcilla W.
I pulled up and was done in less than 5 minsDan K.
Le client n'a pas laissé de commentaire.Dan B.
Le client n'a pas laissé de commentaire.Cade K.
This is the Google review I left for you. You'd be better off selling your stuff rather than renting a vehicle or storing at this place. Made a reservation online, instructions said "skip the counter check in at the kiosk", no kiosk. Had to wait in line for the crack staff of teenagers to get off Tik-Tok and actually handle the customers. One poor lady had been there for 45min (I overheard her) as they tried to figure out a billing issue, she may still be there for all I know. Was charged for the fuel gauge being 1/32 off, how are you supposed to know how much to put back in. Place is dirty, vehicle I had smelled of wet dog, windshield had not been washed in months, no fluid in the washer either. If you don't believe my review check the overall ratings, would you buy something off Amazon with a 3,6 star rating, if you answered no then don't rent or store here.JASON Y.
No improvement needed.Mistie S.
Le client n'a pas laissé de commentaire.Alan R.
Le client n'a pas laissé de commentaire.Lee H.
Professional and courteousDavid T.
Le client n'a pas laissé de commentaire.Richard S.
Le client n'a pas laissé de commentaire.Jacquelyn S.
Le client n'a pas laissé de commentaire.Cicily B.
Great staff and easy use of storage!Cylinda D. | Expérience générale
Le client n'a pas laissé de commentaire.JUSTIN E. | Premières impressions
The staff were very kind and helpful. Anytime I had a question, they immediately had an answer. I was very grateful for their politeness after the hours of driving.Lee D. | Premières impressions
Le client n'a pas laissé de commentaire.Ector R. | Expérience générale
Le client n'a pas laissé de commentaire.lydell m. | Expérience générale
Le client n'a pas laissé de commentaire.Ethan G. | Premières impressions
MerciTerry V. | Premières impressions
Le client n'a pas laissé de commentaire.Rachel H. | Expérience générale
Le client n'a pas laissé de commentaire.Maxine B. | Expérience générale
Staff was very courteous and flexible which made our move out easy.THOMAS J. | Expérience générale
Le client n'a pas laissé de commentaire.LINDA L. | Expérience générale
Le client n'a pas laissé de commentaire.Hilda R. | Premières impressions
Le personnel était amical et serviable.leslie s. | Expérience générale
Le client n'a pas laissé de commentaire.Samuel J. | Expérience générale
Hayden is a blessing, he has worked with due to my medical issues and catching covid. He was very understanding and just all around good person. He does what he can or finds any type of solution to help others out as best as possible. I would and will continue to rent from this facility, the office workers are always very pleasant as well I always greet with a smile and say thank you when we're leaving all around great teamStephanie S. | Premières impressions
Lovely service. Very helpful. Was able to give us a better option then we originally had, making it much easier for us to move. Friendly and great customer service.Jeremy B. | Premières impressions
Le client n'a pas laissé de commentaire.Crystal R. | Expérience générale
The staff welcomed us in a cordial manner and answered our questions responsibly.Joe and Mercedes C. | Expérience générale
OkJose V. | Premières impressions
Le client n'a pas laissé de commentaire.CHARLES H. | Premières impressions
Le client n'a pas laissé de commentaire.Tammie H. | Premières impressions
Awesome staff I left something in the cab and they called me right away. The truck was clean and drove great the whole way. The storage was very clean easy to find and had plenty of room to unload while others could drive by safely. Overall it was a great experience and I'll definitely keep coming backBrandon C. | Online Move In
Was over charged by almost 300$ was told an email would be sent to me explaining that it would be refunded by a guy in the San angelo branch named dylan... I nvr received the email nor an updated version of the reciept.. please lmk whatbis going to be about this. Katie weaver 3255005751 or firstname.lastname@example.org.Deborah H. | Premières impressions
UHAUL storage had better prices for storage unit, longer office hours, and convenient location for my needs.Anna M. | Expérience générale
Le client n'a pas laissé de commentaire.Jerome Ericka H. | Premières impressions
Le client n'a pas laissé de commentaire.DANIEL B. | Online Move In
Le client n'a pas laissé de commentaire.JONNA O. | Premières impressions
Le client n'a pas laissé de commentaire.BILLY S. | Expérience générale
Le client n'a pas laissé de commentaire.jerry y. | Expérience générale
Le client n'a pas laissé de commentaire.TISHA H. | Expérience générale
Le client n'a pas laissé de commentaire.Dylan d. | Expérience générale
Le client n'a pas laissé de commentaire.James H. | Premières impressions
Le client n'a pas laissé de commentaire.Manuel R. | Premières impressions
I feel the price was over the top - reasonable when I started renting, but took significant jumps year after year. The staff constantly parked in front of my unit. And if I was ever so much as a day late paying, I would get rude, threatening emails about confiscating my stuff and kicking me out. I have a credit score of 822 - I would never skip out on owed payment. Yet the rude emails made me feel like a beggar. I will not be recommending your facility to anyone I care for. Merci.WILLIAM R. | Expérience générale
Le client n'a pas laissé de commentaire.Bertha K. | Premières impressions
The two young men who received us were throughly versed in their knowledge of the facility and encouragingly provided direction and support for our present and future needs.Joe and Mercedes C. | Premières impressions
The guy I spoke to in San Angelo he was really good at his job really honest and he really did me really good he knew what I wanted and what size and he took care of me I forgot his name but he is really good thank you guysMIGUEL G. | Premières impressions
Le client n'a pas laissé de commentaire.JERRY W. | Premières impressions
Le client n'a pas laissé de commentaire.Rick R. | Expérience générale
Le client n'a pas laissé de commentaire.STEPHEN I. | Premières impressions
Le client n'a pas laissé de commentaire.Joseph R. | Premières impressions
Le client n'a pas laissé de commentaire.Ward L. | Expérience générale
During a very stressful move, uhaul staff in San Angelo and the uhaul policies that provided available storage for 30 days in an emergency situation allowed me to get my move complete by myself. Hayden, the young men and lady at the location and call center were so helpful and efficient every time.charla s. | Expérience générale
Great staff! Very helpful and friendly!charles w. | Premières impressions
Le client n'a pas laissé de commentaire.Annie W. | Expérience générale
Le client n'a pas laissé de commentaire.David D. | Expérience générale
Le client n'a pas laissé de commentaire.Agnes P. | Premières impressions
Derrick was a great help. All staff were great. I will always continue to use U-haul.ROBERTA A. | Premières impressions
Le client n'a pas laissé de commentaire.JOHN D. | Premières impressions
I enjoyed y’all stores buildings, I just wish y’all have bigger storage buildings!WILLIE T. | Expérience générale
Le client n'a pas laissé de commentaire.James S. | Expérience générale
Very slow staff And very expensivebekim z. | Expérience générale
Awesome experienceMark B. | Online Move In
Le client n'a pas laissé de commentaire.Maria B. | Premières impressions
Le client n'a pas laissé de commentaire.Tawna W. | Expérience générale
Hayden was prompt on calling me about an email he received of me looking for a storage unit gave me all the information n took care of it on the phone.He was very polite,courteous and professional.Thank U Haydenchristine g. | Premières impressions
no commentAnnie W. | Premières impressions
Great companyLINDA L. | Expérience générale
Good serviceLINDA L. | Premières impressions
Le client n'a pas laissé de commentaire.anna m. | Expérience générale
Would rent againMisty P. | Expérience générale
I moved out on the 18th not the 22nd your guys in there were so slow that Grandma was faster than they were and she was deadLester F. | Expérience générale
Thank you all . Danny YoungDanny Y. | Expérience générale
Le client n'a pas laissé de commentaire.JOSIE T. | Expérience générale
Le client n'a pas laissé de commentaire.ANDRE K. | Premières impressions
Botton if storage not sealed in one corner and open on top between compartments. Mice droppings. Increased cost did not justify storage space size.Alejandro P. | Expérience générale
Le client n'a pas laissé de commentaire.Terry M. | Premières impressions
Le client n'a pas laissé de commentaire.JEFFREY F. | Expérience générale
I was very impressed by the 2 friendly gentlemen that was working in the front. They addressed my questions and recommended other services. They were friendly it took no time at all to get the last minute service that was needed. I was very satisfied with the uhaul service in San Angelo, Texas. I would recommend this store to anyone. You will not be disappointed. Thanks Uhaul.Grace P. | Premières impressions
Our storage unit had a leak so a lot of clothes and wall decor got ruined due to mold . Other than that it did it's job .Donovan H. | Expérience générale
Give them a raiseBRANT CASEY-LYNN S. | Premières impressions
Le client n'a pas laissé de commentaire.timothy s. | Expérience générale
Uhaul in general is an impressive company and this store and facility in particular is the best of the best. From the folks who work the counter and will carry supplies to your car to the manager who when we first started renting the unit ran me to my house in the neighborhood when my wife and I had a problem with one of our cars there. We are using Uhaul for our move and will definitely use them if we need storage in our new town. Merci.Thomas D. | Expérience générale
Le client n'a pas laissé de commentaire.kimberly w. | Expérience générale
The storage units need refurbished. A little pricey compared to others. Was convenient due to uboxes being there. The employees work very hard and are very busy. But the place is overburdened. I don't like to go there because it takes a very long time for service. There aren't enough employees for the amount of customers.John J. | Expérience générale
Only issue is the storage is a little tight in some areas for the bigger trucksJASON M. | Premières impressions
Le client n'a pas laissé de commentaire.Rebecca M. | Premières impressions
The customer service that I received was very courteous friendly and they seem to understand our situation on hand and really enjoyed doing business with you thank you veryHILDA R. | Premières impressions
Le client n'a pas laissé de commentaire.Aaron T. | Premières impressions
Good Joberika b. | Expérience générale
Staff very professional and knowlegeablemark k. | Premières impressions
Le client n'a pas laissé de commentaire.ROBERT R. | Expérience générale
The staff was helpful and kind!BILLY P. | Expérience générale
Le client n'a pas laissé de commentaire.Margaret M. | Expérience générale
Le client n'a pas laissé de commentaire.Marrissa L. | Online Move In
Le client n'a pas laissé de commentaire.Donald T. | Premières impressions
Le client n'a pas laissé de commentaire.Loretta F. | Expérience générale
Both the San Angelo facility as well as the Houston facility and employees made this unexpected rental need a very easy experience. Couldn't be more satisfied. The San Angelo employees went above and beyond to be helpful. Je les recommande fortement.Brenda S. | Expérience générale
The unit was dirty as can be when I arrived and over the 2 months I had my items stored there they became absolutely covered in dirt that fell from the ceiling. If I didn't have a plastic cover over my mattress and vehicles seats they would have been ruined. Not a terrible experience but nothing was said about the dirt to me prior to moving my personal belongings in which definitely should have happened. Additionally, there were no lights in the unit itself which was unfortunate but a lock was provided to me so that was nice, didn't have to purchase or use my own.Scott D. | Expérience générale
Le client n'a pas laissé de commentaire.James J. | Premières impressions
Le client n'a pas laissé de commentaire.Caroline M. | Expérience générale
Very helpfulKatheryn K. | Premières impressions
Thanks for having everything we needed to store our things and get were we needed to go in a uhaul truck i would recommend you guys anytime i here someone needs to move God bless and be safe out thereveronica s. | Expérience générale
Great staff and facility. Would recommend to all my friends.Darrell S. | Expérience générale
Le client n'a pas laissé de commentaire.Melodie L. | Expérience générale
Le client n'a pas laissé de commentaire.veronica s. | Expérience générale
There should be more places like u haul . They are very friendly . The most important thing about them they will work with youGeorge A. | Expérience générale
Very professional and understandingLucky W. | Premières impressions
The guy that rented the space was flat. He did not tell me where to scan my card or tell me I had to have a round lock so had to get that cut off because of wrong keys. After that, smooth sailingRailynn T. | Expérience générale
The customer service guy inside needed help. Checking people in and out, checking units, and getting rentals ready.PENNY C. | Expérience générale
My facility is great, thank you. However, the guy that did check in was blah...did not say hello, was very flat when talking, did not tell me the price, give me receipt or where to swipe the card.Railynn T. | Premières impressions
I had great experience.Christopher J. | Premières impressions
Thank you all for your assistance during a very difficult time in my parents lives. Tornados are evil. Lavell showed his knowledge and upmost respect to me and my family. Thank you all!!grace p. | Expérience générale
I only used this unit for about 2 months but was moving stuff in and out frequently. We had a lot of issues but none major- access card not reading, doors wouldn't open etcCody S. | Expérience générale
They did a great job. The owners son was there leading the work. They were very respectful and stacked our home goods amazingly.Joseph d. | Premières impressions
AwesomeMARTA M. | Expérience générale
Great service and peopleGeorge A. | Premières impressions
Super helpful Hayden made us feel cared for! Excellent service when I arrived at the store to sign the contract. Terrific young man!Lia c. | Premières impressions
Nice place. Secure.Cathy m. | Expérience générale