Customer Reviews for U-Haul Moving & Storage of Savannah Ogeechee

5686 évaluations

3802 Ogeechee Rd   Savannah, GA 31405
(1/2 mile W of I-516)

(912) 233-9912

Heures d'ouverture de l'établissement

  • Lun - Jeu : 7h am à 7h pm
  • Ven : 7h am à 8h pm
  • Sam : 7h am à 7h pm
  • Dim : 9h am à 5h pm

Services dans cet établissement :

Pour nous contacter

(912) 233-9912

3802 Ogeechee Rd
Savannah, GA 31405
(1/2 mile W of I-516)

Services dans cet établissement :

Heures d'ouverture de l'établissement

  • Lun - Jeu : 7h am à 7h pm
  • Ven : 7h am à 8h pm
  • Sam : 7h am à 7h pm
  • Dim : 9h am à 5h pm
  • Inspection gratuite du remorquage
  • Propane payable à la pompe
  • Retour client 24 heures
  • Entreposage de bateau
  • Entreposage de VR
  • Entreposage de véhicules

Testimonials From Recent Customers

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Overall Rating:

Les commentaires sans texte sont cachés. Afficher affichés. Ne pas les afficher

Évaluation :
5

Le client n'a pas laissé de commentaire.

Carol B. 
Évaluation :
4

Waiting to turn in equipment

BRANDON C. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

CAROL B.  |  Premières impressions 
Évaluation :
5

The truck used a lot of gas , we filled up several times. That truck needs to be serviced.

Shirley B. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

ingred m.  |  Premières impressions 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Carol B. 
Évaluation :
1

This is the worse UHAUL store. I will rate location O zero stars.

Francisco R. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

kimberly B. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Tomas I. 
Évaluation :
3

Did not receive the email from uhaul after I returned it to confirm the charges

Kevin W. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Pamela H. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Valarie S. 
Évaluation :
4

The passenger window was dirty as if a dog had been licking the window.

Alycia A. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

CHARLES S. 
Évaluation :
3

The outside staff is nice

Ryan H. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

William D. 
Évaluation :
5

I had to call uhaul because the place I had a reservation for didn't have my truck so I had to search around very unacceptable

Tanya C. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Floyd W. 
Évaluation :
5

Keep on doing what you are doing.

Eugene J. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

JOHN D. 
Évaluation :
5

Keep up the same strategy

William S. 
Évaluation :
5

Absolutely the best service I've ever had at Uhaul. I do business at this location several times each month. All the people there are the best!!!!

Roger L. 
Évaluation :
1

Gave me a rental with ignition issues the key wouldn't turn over

NAAYESHA L. 
Évaluation :
2

mismanaged employees and incompetent management, disorganization, general chaos and fraudulent activity.

Douglas N. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Robert P. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

JAZMINE A. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

kassandra B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

FREDERICK W. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Cr Ramsey P. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Collin N. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Russell B. 
Évaluation :
5

Nothing it's grate

sangeeta K. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

JOSE L. 
Évaluation :
5

Just wish they had more people working there to assist with the long wait.

Ferihan T. 
Évaluation :
1

Check vehicle to make sure that it is road ready I had to stop my move and and return vehicle due to the oil light coming on and the smell of oil burning. They have me a replacement vehicle that would not change gear and white smoke was coming from under the hood. Replacement vehicle was filthy and i had to clean vehicle out before I could continue with my move. On the way to pick up my property the truck began to smoke from under the hood and would not change gears either. I returned it and the manager at this Savannah location was rude and uncaring about the issues I experienced with their poorly maintained equipment. Told me they were closed and shut the door in my face. I left the vehicle at their return location and had to use my personal vehicle and trailer to complete my move that could have benn done in one trip if the Uhaul rental was working. I ended up making 3 trips using my personal vehicle and trailer. I wood not j

rodney J. 
Évaluation :
4

The location of the key drop is not clearly marked so there's line of people trying to return vehicles but no idea where to leave the keys in the door. Finally we found the slot in the door.

Michael M. 
Évaluation :
3

It was a long wait time at turn-in. Not enough personnel.

ORAN T. 
Évaluation :
2

Le client n'a pas laissé de commentaire.

Andrew C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

TIA C. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

KEYLA D. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jiayi C. 
Évaluation :
1

I did not rent this truck at all and I want all of my money refunded! I rented a different truck and I have paid for it.

Kevin M. 
Évaluation :
1

I should not incur any charges at all for this rental as we did not use this trailer at all!

Kevin M. 
Évaluation :
5

plenty of staff uick service, in and out.

PETER H. 
Évaluation :
5

I was extremely pleased with this type of transportation for moving long distance. Not a single item was broken over a 700 mile trip. Would definitely recommend this.

Amy M. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

JESSIE P. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Nathan T. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Gerald C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Roger M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Julie W. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Chantel S. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Uldarico P. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Cynthia C. 
Évaluation :
5

The only problem I had with UHAUL was the 20 $early dropped off fee.

ONEIL Y. 
Évaluation :
5

I didn't get the girls name but she was the only one outside and was swamped. Still very friendly and very helpful to others. Job well done.

Marla F. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Charles W. 
Évaluation :
5

No problems

LAVON U. 
Évaluation :
5

Amy Grell is the one GM I would follow because she cares about customer service, LaShae Scott is an awesome associate and I can't say enough about JoAnna wow great staff and support

KEITH B. 
Évaluation :
1

I wasn't able to drop off the van !!

Samiyyah M. 
Évaluation :
2

Last 2 attempts to schedule a reservation to to get articles from my ubox...the box was unavailable and accessible. What's the point of make a reservation?

VIRGINIA P. 
Évaluation :
3

Hire more staff. One person handling everything is inefficient and not good advertising. This happened at pick up and delivery locations. Also, my first appointment in Garden City, Ga did not have the 10' truck and only one person working. Although he was nice, he did not handle the situation well. National found a truck at a different location. The staff person said that she "had checked it over, herself". When, I checked, the tires were low in air, which took another 30 minutes delay. I suggest more qualified staff.

Glenn H. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

James V. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Michelle S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Terry O. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Gregory R. 
Évaluation :
5

No comments needed.everything was good and satisfying to me. Very helpful and courteous employees.thank you for their great service.

Sherlly B. 
Évaluation :
5

Excellent service à la clientèle

MARIA B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Tamika M. 
Évaluation :
2

Reservation procedure should be more Efficient. I had a time for 9:30. I didn't t get to my vehicle until about 40 mins later.

JOE L. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jequetta B. 
Évaluation :
4

I was charged for a dolly and didn't get one

Hakeem H. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

jaime L. 
Évaluation :
1

Le client n'a pas laissé de commentaire.

Sam B. 
Évaluation :
4

Check rear view mirrors adjustments. The passenger side wasn't able to position where I could see

edward W. 
Évaluation :
5

Someone from another dealer informed me in early morning that my truck was not availableâ€" but it was. This cost me hundreds more and I'm appreciate concessions.

Lee J. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

TIMOTHYR P. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Joann R. 
Évaluation :
1

Le client n'a pas laissé de commentaire.

nathan M. 
Évaluation :
5

Nothing! The experience was excellent, the truck was clean and the staff was very friendly!

MARTIN T. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

GRETTA H. 
Évaluation :
5

I was VERY impressed with the professionalism of this UHaul location and will seek out its services again should I be in need.

Mary D. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Mary H. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Courtney D. 
Évaluation :
5

Fast and easy!

Jessica E. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Perry D. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Cynthia C. 
Évaluation :
5

Malik provided excellent customer service

Brigitte B. 
Évaluation :
2

Le client n'a pas laissé de commentaire.

ROSALYN W. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

KENNETH S. 
Évaluation :
4

Overcharged.

PAtrice S. 
Évaluation :
5

Very efficient, very friendly

KARLA C. 
Évaluation :
3

Location wasn't equipped for truck share 24/7. Luckily they only closed 20 minutes prior to my arrival and we're still around and able to give me a van.

Markus K. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

WILLIAM P. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

SUSAN S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

CAROL M. 
Évaluation :
4

Everything was good

Linda W. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

MONIK B. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Christopher J. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

TIMOTHY W. 
Évaluation :
5

Honestly the best U-Haul experience I've had in decades of using the service.

Jeffrey A. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Randi W. 
Évaluation :
2

Have equipment on hand when an appointment is set 9 days in advance.

Ann M. 
Évaluation :
1

Terrible. Terrible. Terrible. Wasted precious time due to incompetence. I will never use your services again. I will literally sell everything I own in order to not have to move anything requiring a moving truck or storage space.

Roylisha S.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

TULSDAY J.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

jack c.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Norman Z.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Vladimir G.  |  Expérience générale 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Adison L.  |  Premières impressions 
Évaluation :
5

Always busy so the wait time was always long if you needed to do something at the desk. But all workers were helpful.

JULIAN M.  |  Expérience générale 
Évaluation :
2

I reserved a climate controlled unit. When I got to The facility they told me they didn't have a climate control unit. I knew my belongings would be in there for months that's why I reserved a climate control. My stuff got damaged

john a.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

GARY B.  |  Premières impressions 
Évaluation :
5

The ability to show availability and reserve a unit online without the need to telephone was great. The price to rent a unit was fair and less than a nearby competitor.

jack c.  |  Premières impressions 
Évaluation :
1

Ghetto!!!!

TIFFANY L.  |  Premières impressions 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Shemic T.  |  Expérience générale 
Évaluation :
5

I Love them Great Customer Service Awsome

Loretta E.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Fernando M.  |  Expérience générale 
Évaluation :
3

Your staff could be a little more caring/corteous, but everything else was fine. Merci.

Calvert B.  |  Expérience générale 
Évaluation :
4

safety wise need a device to assist with dolly movement up and down stairs.

Angelo W.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Quentella H.  |  Expérience générale 
Évaluation :
2

I had a reservation for my storage unit as well as drop off location for the truck rental, I called to confirm my order by calling gouhaul.com and was setup with a 1 bedroom unit when I clearly requested a unit for a 2 bedroom home with living room furniture and appliances , I was also told that I couldn't use the location as my drop off location, only for my storage unit.when the location is in fact a drop off spot. The reps online needs to be more knowledgeable of their job.I literally had to call about 4 times,spoke to someone different each time and my orders still was not accurate.

Cheryl R.  |  Premières impressions 
Évaluation :
5

experienced and patient people The Service was done with class.

Tara s.  |  Expérience générale 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Calvert B.  |  Premières impressions 
Évaluation :
5

very friendly associate

Connie S.  |  Online Move In 
Évaluation :
2

It was like an oven coming up to grab anything. I understand I didn't pay for temperature control but it was like walking into an oven and was extremely uncomfortable. I feel like there could have been some air circulation without paying extra money considering the storage unit itself was close to a hundred dollars a month. I won't be using u haul again for storage needs.

Elizabeth W.  |  Expérience générale 
Évaluation :
5

Everything was handled smoothly

KEVIN J.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

EMILY D.  |  Expérience générale 
Évaluation :
4

No issues with storage but was wrongfully charged an extra day for my truck. There was a long line and it was late getting checked in and I let it be known via email and no one replied.

PHILLIP S.  |  Expérience générale 
Évaluation :
5

Best !! Don't go anywhere else bc these people and this location is safe, secure and the people will ever impress you with respect! Amy the GM is a lady of her word! God bless everyone! Stay safe!

Dee Dee M.  |  Expérience générale 
Évaluation :
5

They are the best! During a time of Covid they were a blessing to me! God is great and they are the next best to God. I'm an ever so grateful! I promised my dad before he died I would donate to the museum is Korean War pictures and his picture with Ava Gardner to the marine museum. I can keep my promise to him ! Thank you from the bottom of my heart!

Dee Dee M.  |  Premières impressions 
Évaluation :
5

Very Nice Pl., I’ll definitely come here again

Jeremie B.  |  Expérience générale 
Évaluation :
4

Storage unit was not clean but the friendly staff quickly resolved the issue. Great customer service!

Wilson S.  |  Premières impressions 
Évaluation :
5

Staff was very courteous and helpful. I initially rented an outside storage slot for my RV and while there I saw a different unit that was available and was better suited to my needs and requested a change and they were very helpful in makikng that change for me. I will not hesitate to recommend this UHaul location!

Gary K.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Demetris K.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Daisy J.  |  Premières impressions 
Évaluation :
2

One of the girls in the front seemed like she was having a bad day. Didn't seem to really want to do anything but stand behind the counter. The other female was just the opposite, friendly.

stephen l.  |  Premières impressions 
Évaluation :
5

All of the employees were very knowledgeable and helpful. They made Mai moving experience great.

Myisha W.  |  Expérience générale 
Évaluation :
3

The facility is well lit but not secured. Some staff very friendly like Christopher and the lady who process our rental truck and another who unfortunately I didn't get to get her name. But your manager was very rude and didn't even know your location address when I called to have someone to come to the unit and inspect. In reality she lacks if customer service skills and needs to be retrained or replaced

Luz del Mar B.  |  Expérience générale 
Évaluation :
5

The only problem I had was that they did not offer any help for customers being late during the covid 19 pandemic and they only allow a three day grace period before they apply late fees I think they should allow atlease five like other storage facilities but other than that I will return as a customer

Rose R.  |  Expérience générale 
Évaluation :
3

Le client n'a pas laissé de commentaire.

EDWARD B.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Keitra L.  |  Online Move In 
Évaluation :
5

The staff was very helpful and friendly at all times

Florida H.  |  Expérience générale 
Évaluation :
5

Great place to do business with, I have had my RV parked there for 2 years and I just rented another space

Lehman Y.  |  Premières impressions 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Douglas K.  |  Premières impressions 
Évaluation :
3

Le client n'a pas laissé de commentaire.

marc b.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Melita S.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Janice D.  |  Premières impressions 
Évaluation :
2

The employees want to do a good job. But, I rented a space that I never was able to use because their was another vehicle parked in that space. I always had to park in a space other than the one I rented. The code to raise the gate seldom worked. Infact most of the time the gate was just left open during business hours because it didn't work. When I went inside to get help there was always a long wait to get any help so I usually just gave up and left. You have a nice facility. You have good employees that want to do a good job. Fix what's broken, the gate and staff your facility so that customer will spend money instead of walking out.

William B.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

marc b.  |  Premières impressions 
Évaluation :
5

Supper fast staff and and very clean facility and equipment! Couldn't be happier.

Kelvin C.  |  Expérience générale 
Évaluation :
4

none

John F.  |  Premières impressions 
Évaluation :
2

I informed everyone that i needed storage for a month, did all my moving through Uhaul and even spoke with someone over the phone However, Uhaul still telling me to pay after I've left. First and last

Raasheema M.  |  Expérience générale 
Évaluation :
1

Will never again use U-Haul, disgusted in the people working at this store. Never in my life have I felt so violated. They stole 300 $vacuum and jewelry, filed police report. No working cameras at all

Chelsea H.  |  Expérience générale 
Évaluation :
5

Staff lovely.

valerie b.  |  Expérience générale 
Évaluation :
5

Warm welcome very very nice people that work there

Shemic T.  |  Premières impressions 
Évaluation :
5

Very customer focused! Willing to help find correct storage unit and waited to help us leave rv area. I can't recall his name ... i think it was Bravton.

Heidi D.  |  Premières impressions 
Évaluation :
3

Unit leaked. Lighting was poor., staff was great.

Robert G.  |  Expérience générale 
Évaluation :
2

I usually use U-Haul when I'm moving, however the truck I had was awful. I rented a 17'' and the vehicle felt like it was dragging with no breaks, but the employee's were friendly and knowledgeable.

Raasheema M.  |  Premières impressions 
Évaluation :
5

I had a great experience dealing with Faruq. He made a stressful situation a pleasant decision. He took the time to explain all my storage options and gave great advice!

LAMECH M.  |  Premières impressions 
Évaluation :
5

Staff was friendly and very helpful. They did everything they could to make sure that I was taken care of. Would highly recommend this location.

Katherine T.  |  Expérience générale 
Évaluation :
5

The Uhaul administrators were efficient and professional.

JOHNATHAN W.  |  Premières impressions 
Évaluation :
1

During our 1 1/2 years the gate was broken several times, once for 3!!!!! months Lame excuses and we could only hope that they closed it during the night since it was mainly open for the whole day

EDWIN H.  |  Expérience générale 
Évaluation :
2

I'm renting an RV space outside under cover, I am very disappointed in the gravel parking lot, was not installed properly and I need to be in four wheel drive just to drive through. Have complained

Chuck S.  |  Premières impressions 
Évaluation :
3

At times office seems understaffed and extremely busy on weekends with not enough management. Most of staff were friendly and helpful and tried their best.

Perry R.  |  Expérience générale 
Évaluation :
5

I can't say anything but great things about this specific location of the company. This was not the first time, I have done business with them and definitely will not be the last.

Brandi L.  |  Premières impressions 
Évaluation :
4

merci

Joyce R.  |  Expérience générale 
Évaluation :
5

I love the quality of service!!! These guys go above and beyond. Thank You!! Brandi Lockhart

Brandi L.  |  Expérience générale 
Évaluation :
5

Very friendly staff and Amber whom I think is doing a great job in her new position runs the facility very well The storage rooms and halls are kept very clean as well as the lots. Merci

Kim S.  |  Expérience générale 
Évaluation :
5

Excellent customer service, especially from Ebony. This is a well-run facility.

barbara h.  |  Expérience générale 
Évaluation :
1

I waited 1,5 hours to be shown the unit. Once seeing the unit it was determined the unit was too small and nothing was available in the Savannah area at Uhaul. Impacted truck rental and move.

Roberta S.  |  Premières impressions 
Évaluation :
5

Management team and employees are awesome!! Will be back in future Ms. Jackson

wynette j.  |  Expérience générale 
Évaluation :
5

Brett, Dustin and Ron were so nice and helpful. This was my first time using a moving company and I would definitely use Two men and a Truck again!

Samantha G.  |  Expérience générale 
Évaluation :
5

So thank for the great service I received.

Joyce W.  |  Expérience générale 
Évaluation :
5

Very friendly and helpful

hattrice j.  |  Premières impressions 
Évaluation :
5

very good and friendly people

Tracy W.  |  Premières impressions 
Évaluation :
3

No problems 😁

Tamikosha H.  |  Expérience générale 
Évaluation :
5

Great!

Abby K.  |  Expérience générale 
Évaluation :
5

Ms. Shenell made the process of moving out of my unit fast and effortless. Also, when I initially rented the unit, Ms. Ebony went above and beyond to help me and provided stellar customer service!

JENNIFER B.  |  Expérience générale 
Évaluation :
5

the team were very helpful

CHERYL F.  |  Premières impressions 
Évaluation :
5

Ebony, Amber and all of the staff(I wish I could remember all of the names) were great. Everyone was cheerful, courteous and very helpful. The GM in Boone NC could certainly learn from these folks!!!

Ray H.  |  Expérience générale 
Évaluation :
5

Jennifer Birdsall was an absolute dream to work with!!

Abby K.  |  Premières impressions 
Évaluation :
1

I continue to have problems with this location processing my storage payments. I'll need to find another vehicle storage facility because of their poor service.

Michael S.  |  Expérience générale 
Évaluation :
5

Shout out to all the staff they are very friendly and helpful. Also BIG shout out to the manager of this Uhaul on Ogeechee Rd he has worked with me from day one and he is a very hard worker. Thanks

Kim S.  |  Premières impressions 
Évaluation :
5

Awesome people and great service!!!!

nicholas S.  |  Expérience générale 
Évaluation :
1

Poor training, poor customer service. Didn't seem to understand uhaul's computer system. When asked about available lots they said it's just broke down cars that are parked there. we don't rent those.

Aaron H.  |  Premières impressions 
Évaluation :
1

This facility needs to have their parking storage completely redone. Thick rocks on parking surface is impossible to drive over with boat and trailer. Completely impassable. I left .

Steven B.  |  Expérience générale 
Évaluation :
1

Honestly, this was the worst customer experience ever. The employees were incompetent, couldn't understand our requests and the Ubox manager only worked certain hours and didn't communicate to her sta

Megan Y.  |  Expérience générale 
Évaluation :
5

Staff were polite helpful and service was super prompt.

Melissa V.  |  Expérience générale 
Évaluation :
1

Self storage experience is terrible I sign up in got the storage had pay 100 something dollars for store fee

Shakia B.  |  Premières impressions 
Évaluation :
1

Bad customer service

Chris A.  |  Expérience générale 
Évaluation :
1

My lock was cut off of my storage unit and replaced in an apparent “mix up” with units and i was not contacted or made aware of this until months later when i was moving my stuff out.

MALAYSIA W.  |  Expérience générale 
Évaluation :
5

Ms. Perry was the consummate professional. She located a storage unit to fit my needs and escorted me to the unit. I really appreciated the personal touch!

DOROTHY R.  |  Premières impressions 
Évaluation :
5

Wouldn't Go Any Place Else. Customer Service Treats U Like Family. Thanks For The Great Accommodations.

NORA W.  |  Expérience générale 
Évaluation :
2

The employees were all friendly. When I tried to move out of my storage unit it took 3 weeks and 9 calls in order to get it taken care of. Very disappointing. I will never use uhaul again

Jennifer H.  |  Expérience générale 
Évaluation :
1

The only one who was confident was Miss Jo who dropped off the boxes and pick them back up the other staff did not know what they were doing

Evi G.  |  Expérience générale 
Évaluation :
5

We used the UBoxes for our out of state move. Savannah handled our delivery. The employees who handled scheduling and delivery were very professional and accomodating. They arrived as scheduled.

TIMOTHY M D.  |  Expérience générale 
Évaluation :
5

Excellent staff very helpful and professional!

Stacy A.  |  Expérience générale 
Évaluation :
5

Although short staffed, the entire team worked together to get customers in and out as quickly as possible. Ebony's multitasking skills are above reproach! .

Moses C.  |  Premières impressions 
Évaluation :
5

I can't get over how clean and friendly this location was. They went above and beyond for me.

Gina U.  |  Expérience générale 
Évaluation :
5

thanku

MISTY M.  |  Expérience générale 
Évaluation :
4

Professional & friendly staff especially in person. I would recommend more training in phone etiquette.

THOMAS L.  |  Expérience générale 
Évaluation :
1

This has been an absolute nightmare. My things were destroyed in July (twice!) and I am just starting to resolve things in January. Management/employees need work. It takes one person willing to help.

Jordan F.  |  Expérience générale 
Évaluation :
1

I had a U box shipped from Illinois to Savannah. I emptied the unit within 30 days, so no additional charges should have hit my credit card. For 3 consecutive months, my card was charged 103,55 $.

Carl B.  |  Expérience générale 
Évaluation :
1

Poor communication from savanah office and no communication from driver. Upack was scheduled to be delivered between 10:00 and 1:00. Driver did not show up until 3:00.

mark s.  |  Expérience générale 
Évaluation :
5

Very good facility.

Bruce C.  |  Expérience générale 
Évaluation :
5

Service members were great

George S.  |  Expérience générale 
Évaluation :
1

Customer service was terrible. Poor communication between staff. And the truck to deliver ubox's has been broken for over a month . Would not use ubox again based on this experience.

Maxwell R.  |  Expérience générale 
Évaluation :
4

I haven't yet used the service but am moving soon and will definetly use u haul from charlotte to savannah

dave j.  |  Réservation 
Évaluation :
5

The young lady that dropped off and picked my u-boxes was excellent. She new her job and did it well. I would do business with her any time.

Frank A.  |  Expérience générale 
Évaluation :
3

Small storages are overpriced and access hours to storage are very limited. Great staff!

Catherine S.  |  Expérience générale 
Évaluation :
5

Very Helpfull U-Box Crew

Anthony S.  |  Expérience générale 
Évaluation :
5

Outstanding service. Thanks.

George S.  |  Réservation 
Évaluation :
3

Only minor issue was that it took 4 days of phone calls to get my UBox delivered. Seemed like a run around and there was no follow through with sending messages to other departments.

JEANETTE C.  |  Expérience générale 
Évaluation :
5

Ebony is a great asset to your company she works like a champ under pressure if I ever were to open my own business watch out because I would definitely steal her from yall lol

Rose R.  |  Expérience générale 
Évaluation :
5

Costumer service was great

BERNADETTE S.  |  Réservation 
Évaluation :
5

Staff was courteous and timely.

Jermone I.  |  Expérience générale 
Évaluation :
5

Kind and personable workers

Hamilton D.  |  Expérience générale 
Évaluation :
5

Staff was always helpful and friendly. You need to fix the entrance gate to the RV Storage. The Scanner does not work. I always had to get out of my rig and use the walk-in gate to open the drive in,

William B.  |  Expérience générale 
Évaluation :
5

Thank you to the staff that was amazing, helpful and go way beyond there means to make sure they put you in the right storage so you not paying for what you don't need. Yall are awesome, would defini

WILLIAM C.  |  Expérience générale 
Évaluation :
4

U-box delivered and picked up at my convenience on time, efficiently and without any problems

patricia l.  |  Expérience générale 
Évaluation :
1

10+ calls and 4 months is what it took to get my delivery. During this time you also charged me 86 $/month for storage. I reached out to mgmt twice and received no reply. I'll never use U-haul again.

Jason K.  |  Expérience générale 
Évaluation :
5

Bien

quran j.  |  Réservation 
Évaluation :
4

Thanks for making adjustments when your forklift broke and hauling them to me on a trailer!

Lorraine B.  |  Expérience générale 
Évaluation :
5

The manger there was over and beyond helpful. SHE NEEDS A RAISE!!! TARA I think is her name but a good hearted woman (angel) is what I call her. Uhaul will be Cray to let her go! Hospitality is 5 star

Torrie w.  |  Expérience générale 
Évaluation :
5

Great service, I am fully satisfied.

Robert P.  |  Expérience générale 
Évaluation :
5

Very professional help us with different plans to rentals after changing

Dale K.  |  Expérience générale 
Évaluation :
5

We've stored here 3 times, and always rent trucks or vans here. The staff is amazing, and the facility is very well kept.

MICHELE F.  |  Expérience générale 
Évaluation :
4

Great service, less expensive than expected, only complaint is that the storage unit had a mild funk to it but thays quite a minor complaint!

Gregory K.  |  Réservation 
Évaluation :
2

storage unit was not clean. facility not clean

Chad C.  |  Expérience générale 
Évaluation :
4

You MUST fix the gravel situation and gate operation in the outside storage. It took us 20 minutes to get our travel trailer out due to the deep gravel that has not been packed down.

Jan C.  |  Expérience générale 
Évaluation :
3

I reported a leak on the roof when I left one of my mattes got wet inside don't know if it the leak got fixed for the next customer

Angel l.  |  Expérience générale 
Évaluation :
3

My Ubox delivery was delayed twice, and I had to pick up the uBox by myself.

Lianjun W.  |  Expérience générale 
Évaluation :
5

Great service.

John N.  |  Expérience générale 
Évaluation :
5

I did not visit the Savannah office, the u-box arrived there and they deliver it to my address. The conversations with the office were very friendly and helpful. The delivery was made when promised.

Dale H.  |  Expérience générale 
Évaluation :
1

My storage unit destroyed my furniture everything has mold on it.For 167 a month I exspect better

tawanna w.  |  Expérience générale 
Évaluation :
4

Good service but could improve.

edward j.  |  Expérience générale 
Évaluation :
5

Great!

Mohamed K.  |  Expérience générale 
Évaluation :
4

Staff was great. Furniture was well taken care

DAVID W.  |  Expérience générale 
Évaluation :
3

Just GLAD it's all over after 3 long years with y'all..Hopefully I will never have to use a storage unit again.

DEBBIE S.  |  Expérience générale 
Non reviews have been submitted for this location.

Services supplémentaires à cet emplacement

  • Icône de camion de déménagement
    Camions de déménagement

    Nous avons la plus grande sélection de camions neufs!

  • Icône de remorque
    Remorques et remorquage

    Nos remorques fermées et ouvertes sont offertes à partir de 14,95 $!

  • Icône de libre-entreposage
    Libre-entreposage

    Nous offrons la plus grande couverture en Amérique du Nord!

  • Icône de conteneur de U-Box
    Conteneurs U-Box®

    Nous expédions à l'autre bout de la ville et à l'autre bout du monde!

  • Icône de fournitures de déménagement
    Accessoires de déménagement

    Nous vendons des centaines de produits qui facilitent les déménagements!

  • Icône d'attache de remorque
    Attaches de remorque

    U-Haul est l'installateur numéro 1 d'attaches de remorque en Amérique du Nord.

  • Icône de propane
    Propane

    Propane service delivered straight to your door!

  • Truck Sales Icon
    Trucks for Sale

    We have the largest selection in the industry!

Retour
Haut de la page