Le client n'a pas laissé de commentaire.Don M.
Customer Reviews for U-Haul Moving & Storage of Soldotna
Pour nous contacter
Soldotna, AK 99669
(N Of Redoubt Av)
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun - Jeu : 7h am à 7h pm
- Ven : 7h am à 8h pm
- Sam : 7h am à 7h pm
- Dim : 9h am à 5h pm
- Inspection gratuite du remorquage
- Propane payable à la pompe
- Retour client 24 heures
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Le client n'a pas laissé de commentaire.James B.
I needed a trailer that was at least 63" wide to move a hot tub. The U-Haul representative assisting me on the phone said the trailer was 6'x12', which sounded perfect. HOWEVER, the opening where the rear ramp meets what the back of the trailer was only 58" wide, due to trailer configuration - 14" LESS than the 6' width stated by the U-Haul rep. It was too narrow for the hot tub to slide into - BUMMER!!! My suggestion - be more accurate when representing the dimensions of the hauling equipment.John A.
Le client n'a pas laissé de commentaire.Gary K.
I didn't see check-in area till pointed out to me then no problem.Skylar P.
The agent that checked me in and out was very personable and knowledgeable.Eugene R.
Le client n'a pas laissé de commentaire.Robert M.
I rented a truck for a week because I was going to buy a vehicle I found a vehicle in a few days and took the truck back early I love your policy where are you figure it out to be the cheapest to the customer whatever way that isrob L.
Le client n'a pas laissé de commentaire.tejas D.
Le client n'a pas laissé de commentaire.terry H.
Le client n'a pas laissé de commentaire.RANDY R.
Le client n'a pas laissé de commentaire.David H.
Le client n'a pas laissé de commentaire.DAX G.
When I returned the truck the u haul agent was not helpful, basically rude and really offered an unpleasant experience. I don't know, maybe that's the best you can do. I personally won't rent from you guys again if he is thererobert R.
Le client n'a pas laissé de commentaire.JAMES D.
The staff are awesome, but app was extremely difficult to navigate. Someone needs to fix the app.Bernice J.
The manager was very nice & did not charge us for returning slightly late. The location was easy to find.kristy P.
Le client n'a pas laissé de commentaire.Eric A.
Easy pick up and drop off. Was expecting more of a wait to get paperwork processed.Dan H.
Le client n'a pas laissé de commentaire.jenna R.
I received excellent service and will return.Charles M.
Le client n'a pas laissé de commentaire.mary d. | Expérience générale
Le client n'a pas laissé de commentaire.Bradley K.
Le client n'a pas laissé de commentaire.Abigail S.
Le client n'a pas laissé de commentaire.SHERRY F.
Le client n'a pas laissé de commentaire.Beverly D. | Expérience générale
The staff is polite, patient and professional.GREGORY W. | Expérience générale
Le client n'a pas laissé de commentaire.DALE S.
Been a customer for 3 yrs, out grew my current unit preparing for retirement and moving to Lower 48.They have always provided top notch customer supportPaul P. | Premières impressions
Le client n'a pas laissé de commentaire.Samuel C.
Le client n'a pas laissé de commentaire.Brandi H.
Veronica was great!!Eugene R. | Premières impressions
Nice people, very helpfulDonald R.
Le client n'a pas laissé de commentaire.Mindy O. | Expérience générale
Acknowledge the customer when they walk in, not 10 minutes later. It was fairly busy for early afternoon on a Wednesday. One of the counter representatives told us that they have requested that no more trucks be brought in due to the parking lot size and that he has no where to store them. Customers shouldn't feel bad for returning equipment.Timothy R.
The kid was fairly new & seemed a little unsure of himself, but got the job done & was very polite.RALPH M.
Keep doing what you are doingJERRY W.
Le client n'a pas laissé de commentaire.shonda e. | Premières impressions
Le client n'a pas laissé de commentaire.WALTER J.
Le client n'a pas laissé de commentaire.ANDREW M. | Expérience générale
Le client n'a pas laissé de commentaire.Domingo S.
Le client n'a pas laissé de commentaire.PAUL K.
The staff does a great jobJERRY W.
Shout out to Dave H. Super good to work with and very helpful.WILLIAM B.
Troubleshot and fixed a blown fuse to get my lights working and didn't charge me. Awesome service.ERIC F.
Excellent service. Rented storage units there for a year and a half. Staff was always helpful, site was always well-maintained. The van I rented was in top-notch condition, clean and ready to go when I arrived.JAMES W.
Le client n'a pas laissé de commentaire.Jared C.
Clean, well supplied and a very friendly and helpful staff. Merci.Dan S. | Expérience générale
Le client n'a pas laissé de commentaire.DIANE B.
There is no need to say moreWayne O. | Expérience générale
Le client n'a pas laissé de commentaire.ASHANA D.
Le client n'a pas laissé de commentaire.CHASE S. | Online Move In
have the trailer inside with out ice and snow on itJON R.
Kyle who made the sale and connected the trailer was excellent. This is my go-to U-Haul location in this area. They are always very well organized, reliable and helpful.JOHN T.
Hire more people to staff the facilityJOSHUA J.
Le client n'a pas laissé de commentaire.ZACK A. | Premières impressions
Long wait time to return vehicle.STEVEN W.
Le client n'a pas laissé de commentaire.JESSE T.
Very easy process. Thank youSTEVEN W.
The team/the one-man show at the Soldotna U-Haul location did a great job.DARCY B.
Uhaul in Soldotna is very professional and friendly. Merci.RUTH B. | Expérience générale
Overhead and other man doors need to be able to be used all hours! Crazy you have to carry things so far when a man door is right there.Austin K. | Premières impressions
Le client n'a pas laissé de commentaire.TIMOTHY D.
Le client n'a pas laissé de commentaire.MARK W.
Le client n'a pas laissé de commentaire.CHRISTOPHER W.
Very helpful and friendly!Sarah J.
Le client n'a pas laissé de commentaire.Rick L.
Equipment in excellent condition. Customer service was wonderful.ALBERTA J.
Le client n'a pas laissé de commentaire.CHARLES K.
The staff is friendly, knowledgeable and, most importantly, patient.GREGORY W. | Premières impressions
Le personnel était amical et serviable. Excellent customer service.Brenda C. | Premières impressions
Great customer service and friendly staff.Brenda C.
Le client n'a pas laissé de commentaire.RICHARD M.
The service was professional and friendly and a pleasure to do business withFRANK H.
Le client n'a pas laissé de commentaire.Bob I. | Expérience générale
It would be helpful and appreciated to have a bathroom available in the storage facilitiesangelo b. | Premières impressions
Le client n'a pas laissé de commentaire.DANIEL F.
Le client n'a pas laissé de commentaire.Rick or Sue K. | Expérience générale
Le client n'a pas laissé de commentaire.RUTH B.
Le client n'a pas laissé de commentaire.MARILYN H.
Le client n'a pas laissé de commentaire.JERRY W.
We were glad you had a locker available Thank you.Carl N. | Expérience générale
Le client n'a pas laissé de commentaire.MIRANDA M.
Le client n'a pas laissé de commentaire.ROBERT A.
Le client n'a pas laissé de commentaire.ROY C.
Le client n'a pas laissé de commentaire.Braden S. | Expérience générale
Really appreciate Hank Jones but he was on leave; wish him the best. Store manager went over and above to get me fixed up. Much thanksGREGORY P.
Le client n'a pas laissé de commentaire.Abigail S.
The customer service rep hooked the trailer up. Very helpful and polite. I'll rent that trailer again if I need to move it before I buy one.LEON R.
check in was slow due to only one person in the office. we waited a half hourRick or Sue K. | Premières impressions
Le client n'a pas laissé de commentaire.John W.
Le client n'a pas laissé de commentaire.Michelle B.
great jobHARVEY K.
They where honest, fast upfront and made sure everything was ok. I was very grateful to say the leastWayne O. | Premières impressions
Le client n'a pas laissé de commentaire.CHERYL W.
After hours lock box access was harder than it needed to be! Recommend better explanation of process: i.e.... iPhone vs Droid phone "location" issues PLUS downloading APP to assist in retrieving vehicle keys.David D.
Le client n'a pas laissé de commentaire.reno G.
Dave was great, can,t imporoveMARK H.
I see no improvement needs. Your staff and equipment are top notch. I will always recommend you for any of your services. Thanks for being so great.VIRGINIA R.
Le client n'a pas laissé de commentaire.Wade L.
Customer service was amazing! They really helped me figure out what was best for my storage needs and helped me get multiple trucks throughout to haul!JASMIN M. | Expérience générale
Le client n'a pas laissé de commentaire.David A H.
This location was great, I reserved a truck back in March and somehow U-Haul canceled my reservation without notifying me. The guy at this location helped me out best he could but it still sucked that I did not have a pickup truck like I reservedDENNIS RYAN R.
We have set up a reoccurring payment plan until we vacate the unit. MerciCarl N. | Premières impressions
Le client n'a pas laissé de commentaire.CARL N.
The guy that rented me the truck is awesome. Always friendly and professional. Too bad I don't know his name; Handlebar Mustache Man.ROBERT W.
Le client n'a pas laissé de commentaire.CLIVE B.
Very professional, fast and courteous. Store Hours allowed me to return the same day, very nice.DAN E.
Great service and the employees are friendlyROBBIE Q.
Nothing your staff has always treated me wellmicheal R.
Best service thank youDONALD E.
Le client n'a pas laissé de commentaire.CHARLES H.
Wonderful service Price of job came in lower than expected. Very honest! Thanks for everything.Randy Z.
Le client n'a pas laissé de commentaire.PAUL K.
Le client n'a pas laissé de commentaire.RICHARD E.
Le client n'a pas laissé de commentaire.DARCY R.
The employees work hard and try to help everyone but they are constantly understaffed.MARILYN D.
The mileage charges really bump up the $19,95 daily rate!!LISA B.
The only thing I don't like is that my calls often end up at a national call center. I would love to speak with a local person when I call. All other services are excellent!PAUL K.
Le client n'a pas laissé de commentaire.ROY C.
Le client n'a pas laissé de commentaire.JENNIFER B.
Le client n'a pas laissé de commentaire.Melissa D. | Online Move In
Le client n'a pas laissé de commentaire.GREGORY H.
Great service every time.MITCHELL L.
Same as abovePAUL J.
Le client n'a pas laissé de commentaire.PACIFIC ALASKA S. | Expérience générale
The manager of the store was very friendly and made check in a snap The owner was there too and “had his sleeves rolled up” helping a customerJames W. | Premières impressions
Le client n'a pas laissé de commentaire.Angela D. | Online Move In
Le client n'a pas laissé de commentaire.Jesse S. | Online Move In
Le client n'a pas laissé de commentaire.Kathleen W. | Expérience générale
Le client n'a pas laissé de commentaire.GORDON D. | Expérience générale
Le client n'a pas laissé de commentaire.Michelle K. | Expérience générale
We have been waiting to buy a new home. Are items have been in there since may. We feel confident that are items are safe an cared for. I look forward to moving see stuffbiut into a home. But till then were happy there safe sn cared for inside soldotna uhaul. We have used it before in the past. The manager is a good person an helpful so is his staff.Vernon K. | Online Move In
Staff at the Soldotna U-Haul location were extremely helpful. The facility felt secure at all times and our belongings were even left unsupervised often as we hauled our belongings from the rental truck to our storage unit. There are also several carts you can use in the building to haul your belongings into your unit. The only reason I am giving this 4 stars instead of 5 stars is when we moved out, we let one of the gentleman know we were leaving and asked if he'd be able to close out our account. He said yes and we were still charged for units we were not using. It was an easy fix though because we called and they were able to reverse the charges right away and get us officially closed out. Otherwise, Soldotna's storage unit services exceeded my expectations.Sarah B. | Expérience générale
He really makes you feel like you are his only customer. Much appreciated!ROBYN N L. | Expérience générale
Le client n'a pas laissé de commentaire.Ryan f. | Expérience générale
The best storage ever ... great prices and very understanding.CHEYENNE D. | Premières impressions
Le client n'a pas laissé de commentaire.Beverly B. | Premières impressions
Thank you Kyle, Frank, and I do not know the other gentlemen's name. You have a wonderful team. It was truly appreciated!LAURIE S. | Expérience générale
Le client n'a pas laissé de commentaire.Amanda S. | Expérience générale
The attendant, Hank, was extremely helpful, courteous and knowledgeable. Good employee.Bruce R. | Premières impressions
Kyle went above and beyond to assist me with my rental needs, highly recommended!!!COLTER H. | Expérience générale
cordless phonesHARVEY K. | Expérience générale
All of the guys at the Soldotna U-Haul are awesome! Always super helpful and kind. Merci Victoria B. | Expérience générale
Le client n'a pas laissé de commentaire.Domingo S. | Online Move In
Le client n'a pas laissé de commentaire.GARY K. | Expérience générale
Le client n'a pas laissé de commentaire.SCOTT L. | Expérience générale
Le client n'a pas laissé de commentaire.Jeffery W. | Expérience générale
Helpful clean and easy accessBonnie M. | Expérience générale
I live in Alaska and its winter the roads aren't clear, I had right at 900 miles to drive, 20 ft RWD truck I drove over a lot of mountain passes it drove great,.Bonnie M. | Premières impressions
ThanksDean D. | Expérience générale
The young man was so helpful and courteous. Uhaul is always professional.Floretta M. | Premières impressions
The whole trip from Montana to alaska u haul treated me with respect and sent a new vehicle as soon as they could when the wheel bearing went out of our rig. eRobert B. | Premières impressions
Always the best!William F. | Expérience générale
noneJOHN F. | Expérience générale
Dont sell u-haul locks at your store if your not allowed to use them on your storage lockers. So they told me that I had to buy 2 round locks if I want to rent the storage there. I was FORCED TO BUYMonica S. | Premières impressions
Very friendly and helpful.Sara F. | Premières impressions
Excellent service all the way around! Thank you!!Jon G. | Expérience générale
Great place! Went above and beyond to help me work out an issue with returning the trailer! Really appreciate it! The storage facilities are nice and clean!jamii h. | Premières impressions
Very helpful and courteous. Thank you for making this a good experience. After 3000+ miles on the road, we appreciated it.Katherine S. | Premières impressions
As a result of very poor security at the Soldotna, Ak. Uhaul facility my unit was broken into and robbed. Apparently other units were also broken into. Your charac limit is too small for my commeWILLIAM T. | Expérience générale
Great facility!Donald P. | Expérience générale
Through out our 9 year relationship having at one point 6 storage units We have been very pleased that our house hold things and family treasurers have been safe and warm. Thank you again.DEBORA M. | Expérience générale
Very accessable storage unit.PATRICK F. | Expérience générale
Kyle and his team in Soldotna did a great job. The facility is top notch and the service was excellent. Just what we needed with our recent move. Thanks a lot!John G. | Expérience générale
I had the best experience here. The team was wonderful and incredibly helpful. I would recommend this location. It is amazing, so helpful, so convenient, so friendly.bethany h. | Premières impressions
Would rent here againSHERRIE B. | Expérience générale
Excellent service!Jon G. | Premières impressions
I would use this service again.tamra s. | Expérience générale
Renting our first storage unit was very easy. I had someone personally walk me through how to get in and out of our unit. Thanks so much for the help!Jessica K. | Premières impressions
Everything was all good!!Charles H. | Expérience générale
Y’all have been wonderfulBJ R. | Expérience générale
Sales guy was very fast and efficient. Thank youCindy S. | Premières impressions
Have used storage facility off and on over the years have always felt safe with my things being there.paul l. | Expérience générale
Very clean. Easily accessible. Great lighting. Friendly, kind and helpful staff. Good prices on moving equipment.Virginia P. | Expérience générale
Facilities are fine but over priced compared to other Comparable options. While the staff is polite they are spread too thin which creates lines of people waiting and frustration.Edward K. | Expérience générale
Excellent!Molly D. | Expérience générale
Excellent facility and staff. Always courteous and helpful.KEVIN W. | Expérience générale
Staff was very nice and helpful.Alicia R. | Premières impressions
I am grateful for the convenience of the storage unit, will return if need be,Thank you!JULIANA S. | Expérience générale
Very pleasant experience. I got just what I needed and completed the transaction with ease. The store was very helpful. I would highly recommend it.Claude O. | Premières impressions
Excellent value. Good service.Jenny S. | Expérience générale
Excellent fast friendly serviceNUSON S. | Premières impressions
Very polite. Very helpful with information.John U. | Premières impressions
The people were always friendly even when they were so busy. They need more help.LAWRENCE L. | Expérience générale
Soldotna U haul is the best store on the peninsula, and I would recommend this facility to anyone. Staff are friendly, efficient and the Owner is very knowledgeable! kay h. | Expérience générale
Wonderful experience.Judy P. | Expérience générale
Friendly and professional.Robert E. | Expérience générale
Organized, polite and efficient staff. 5 stars!Bill K. | Expérience générale
I have always had excellent service at this locationDavid M. | Expérience générale
Rented a double storage with my daughter Angie. Is clean and homey there. Like the office guys....they always helped.VELDA L. | Expérience générale
Xxxdan r. | Expérience générale
I have had storage unit for many years and when I emptied it. Everything was in the same condition as when I put it in there. Yes I will always use uhaul when needed. MerciTERRI L. | Expérience générale
Staff was very friendly and helpful.Kelly W. | Réservation
Had our stuff in storage for a year. No problemsjosh m. | Expérience générale
Great staff.JOHN P. | Expérience générale
Clean and well maintained. Very pleasant and helpful staff. Very professional.bob m. | Expérience générale
Great place for storage and all around services!theresa t. | Expérience générale
Excellent place for storage units! Definitely recommend if you need clean secure storage!GRACE S. | Expérience générale
This is one of the better storage place I have ever rented from. Clean and secure.Dan M. | Expérience générale
I love the way everything is so organized and orderly. I also appreciate the way every employee is well trained and works as a team.Cheryl R. | Expérience générale
.Edward G. | Expérience générale
It was just too expensive.Lisa B. | Expérience générale
I was impressed with Kyle Novak's problem solving and availability as a manager. I also recommended a raise for Dave who assisted in getting access to our unit.mary t. | Expérience générale
Thank you !!Jaime D. | Expérience générale
Excellent experience- will defineately patronize in the future and highest recommendation to anyone needing these services Thank youmatthew j. | Expérience générale
Services supplémentaires à cet emplacement
Nous avons la plus grande sélection de camions neufs!
Nos remorques fermées et ouvertes sont offertes à partir de 14,95 $!
Nous offrons la plus grande couverture en Amérique du Nord!
Nous expédions à l'autre bout de la ville et à l'autre bout du monde!
Nous vendons des centaines de produits qui facilitent les déménagements!
U-Haul est l'installateur numéro 1 d'attaches de remorque en Amérique du Nord.
Propane service delivered straight to your door!
Nous offrons la plus grande sélection de l'industrie!