I have had many U-Haul experiences and this was by far one of the easiest. No offense but I'd rather just walk in and get my keys and go so that's why your online sign up and pickup is great.Matthew S.
Customer Reviews for U-Haul Moving & Storage of South Fort Myers
Pour nous contacter
Fort Myers, FL 33907
(Between Page Field & Beacon Manor)
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun - Jeu : 7h am à 7h pm
- Ven : 7h am à 8h pm
- Sam : 7h am à 7h pm
- Dim : 9h am à 5h pm
- Inspection gratuite du remorquage
- Propane payable à la pompe
- Retour client 24 heures
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
a bit pricey, but good and easy.Jerry D.
Le client n'a pas laissé de commentaire.Ivan G.
Le client n'a pas laissé de commentaire.Justin F.
Rent the truck several days in advance for a Sunday. I got confirmation and everything, but when I got to the place it wasn't even open on Sundays. I had to go to another place, which they did not have available. In the third place I was able to solve. I had to be in a place at 10 in the morning and I arrived at 1 in the afternoon.Jose G.
Le client n'a pas laissé de commentaire.Jared W.
Le client n'a pas laissé de commentaire.berta L.
Le client n'a pas laissé de commentaire.Athena S.
Very friendly and helpful staff. Pick up and drop off were both done very quickly. Equipment in great shape and clean.John S.
Le client n'a pas laissé de commentaire.Laura C.
Fast efficient friends experienceAnthony K.
Clean and well maintained equipment. Fast checkout and check In process. Personnel amical.BRUCE M.
The guy returning the trailer was super awesome and super helpfulDaniel H.
Great customer service!!! I sell real estate and stage homes for sale. The cargo van was perfect and they were well aware the white would fit into the cargo van space. My Usual helpers are not available in this worked out fantastic. Also when I checked back in I just followed the directions on that phone and the gentleman who checked me and was very kind and helpful as well. I think it's wonderful that they were so kind especially for all the new people moving to Florida.Kathryn L.
Le client n'a pas laissé de commentaire.Beth H.
Quick friendly service, with a smile Everyone was polite and helpful.Jim G.
Le client n'a pas laissé de commentaire.paul P.
Friendly, quick, and explained all my questions.THOMAS F.
Nothing, great customer serviceFRANK R.
Very efficient operation!JAMES C.
Le client n'a pas laissé de commentaire.Barron A.
Le client n'a pas laissé de commentaire.LARRY V.
Le client n'a pas laissé de commentaire.JOHN M.
You guys are all great & ROCK !!Stephen M.
Very professional, very prompt, fast serviceDaKine T.
More parking for customersBrittany K.
Le client n'a pas laissé de commentaire.John C.
Le client n'a pas laissé de commentaire.Andrew G.
Le client n'a pas laissé de commentaire.Gregory B.
Staff was exceptionally friendly and helpfulSuzanne S.
Le client n'a pas laissé de commentaire.Deborah H.
Great service, friendly staff, and well cared for equipment.DANIEL S.
Le client n'a pas laissé de commentaire.BURLESON D.
Le client n'a pas laissé de commentaire.Mike C.
Le client n'a pas laissé de commentaire.Travis C.
Large complex, could advertise/recommend where main entrance is for their service.John K.
Le client n'a pas laissé de commentaire.Stanley M.
No one at the store answered the phone and I called 3 times and waited on hold for 10 minutes each time- so maybe answer the phone? Once I got ahold of someone, the experience was easy.Louis C.
Le client n'a pas laissé de commentaire.Kenneth C.
Le client n'a pas laissé de commentaire.Bernardo S.
I know there are limited employees at each location, but it would be nice if customers who have completed the check in process on-line, wouldn't have to stand in line for 30 to 45 minutes after arrival, behind customers who havent checked in on-line. A separate check in line for customers would be nice.Jeff H.
I've recently used two U-haul locations. One was great and one was a nightmare. U-Haul Moving & Storage of South Fort Myers was the SUPERSTAR. Every employee I dealt with was professional and the entire experience was A+. Merci.Robert H.
Le client n'a pas laissé de commentaire.tony R.
Le client n'a pas laissé de commentaire.Jeffrey P.
Le client n'a pas laissé de commentaire.INMACULADA F.
Le client n'a pas laissé de commentaire.ROBERT O.
Very efficient operation.THOMAS JOSEPH K.
Le client n'a pas laissé de commentaire.Russell K.
Le client n'a pas laissé de commentaire.James S.
Staff were friendly and quick. The only negative was being quoted 32 $on their site and actually being charged 65 $(with same requested equipment and time if use). We were also charged for moving equipment we did not receive but return location refunded the 10 $.DENISE V.
Le client n'a pas laissé de commentaire.James D.
Le client n'a pas laissé de commentaire.JOSEPH L.
Le client n'a pas laissé de commentaire.Ryan C.
Nothing I can think of.Michael M.
Le client n'a pas laissé de commentaire.David W.
Very busy on Saturdays!!Diana P.
Very long wait time when checking in. Only one customer service agent who was very nice but overwhelmed by the number of customers. Need mire help.roger T.
Le client n'a pas laissé de commentaire.Gregory A.
Le client n'a pas laissé de commentaire.LA SHANNON B.
Staff are rude they werent helping and tried to over charge meDanisha K.
The people at this location did everything they could to help make our move successful.Dana S.
Absolute professionalism at this location. Eli and staff gave me the best service I could hope for!! Thank you!Bradley K.
The gas tank was supposed to be at half when I picked it up and it was not.KORTNEY S.
super easy to drop off the vehicle. No issues with this location.Mark F.
Le client n'a pas laissé de commentaire.Jeffrey S.
Le client n'a pas laissé de commentaire.Rolex A.
Location was fine. The U Haul return server electronically was not working right. We could not verify our location on the U Haul site multiple times with different phones and there were 3 other folks have similar issues. Sunday pm is big for returning equipment and unusual that they close so early. Must have been frustrating for hundreds of folks returning equipment. The 20' truck however was excellent.Cyrus K.
When I arrived my Ubox was not at this location as it was supposed to be. I was very upset but Ely the Manager took care of things very quickly for me although I still had to drive 11 miles further to pick up the box. The woman at the counter was also very nice and apologetic for the company's mistake. I appreciated how proactive they were in such a busy location. The Guys that were working outside with the equipment were also very nice and helpful.AMY S.
Very unhappy at the time of returning the truck because the application did not work and now you are charging me an additional 20,00 $. TOTALLY DISAGREE, I do not think I will rent again in U-haulAndres G.
Le client n'a pas laissé de commentaire.Keith J.
Very easy process! Thank you!Janice M.
Le client n'a pas laissé de commentaire.MARY W.
Le client n'a pas laissé de commentaire.THOMAS D.
Overall great experience. Nice, clean van that was easy to drive. Employees were very friendly. More customer parking would be nice.JULIE G.
Le client n'a pas laissé de commentaire.STEPHENCHRISTOPH M.
Le client n'a pas laissé de commentaire.Edward W.
scheduling was a nightmare and communication was ZEROGeraldine G.
Eli and the entire staff here are awesome! We always rent their small ramp trailers to deliver and pickup all of our carts here at Cart Life Carts! Thanks so much guys, Tim Bourke.Tim B.
The driving location on GPS does not show where the entrance is it brings you to the back lot of the drop off. Had to walk through the uhaul area to find the drop offSTEVEN D.
I'm have used Uhaul at this location several times and have never had any issuesNicholas K.
Le client n'a pas laissé de commentaire.Burton Randall M.
Le client n'a pas laissé de commentaire.Natasha E.
Le client n'a pas laissé de commentaire.Steven D.
Need for more customer parking. Sammie was wonderful!Henry H.
The man working in the yard who hooked up my truck and trailer was very professional and made sure everything was safe for my journey. I really appreciate that.Kelly C.
Le client n'a pas laissé de commentaire.Gerard Z.
Le client n'a pas laissé de commentaire.Dawn B.
Had a contactless reservation for 8:30am to pick up a truck. There are no markings or instructions on where to go to get the keys. Two employees were there cleaning trucks, and one of them refused to help us. Just kept repeating they don't open until 9am. Even when trying to explain I had a reservation for 8:30am, but didn't know where to go, the guy kept saying â€œwe open at 9.â€ Another guy did eventually direct us where to go, but didn't provide any additional assistance. It took forever to get the combo of the key box. There were no directions posted on what to do and the uhaul app was completely worthless. Had to use the regular website. Eventually had to add drivers license info and picture to get key box combo, which I did the day before, but apparently this didn't save for some reason. Eventually left around 9:10am. Really disappointed in the process.Gary G.
Truck was extremely clean and check in and check out were fast!Maurice C.
Le client n'a pas laissé de commentaire.Teresa G.
Le client n'a pas laissé de commentaire.Peter J.
Nothing I got in and out and everybody was kind and helpful.Victoria B.
Le client n'a pas laissé de commentaire.J CHARLES B.
The owner was extremely kind and helpful, as were his associates. Everyone was prepared and hard working! My truck was ready when I arrived. The price couldn't be beat! Fortement recommandé!Elizabeth B.
I was unable to pick up my rental at my preferred location and the system sent me to 11401. The counter person was excellent. He listened to my frustration and quickly got me into my rental. The truck was great. My interactions with this location were excellent! I will highly recommend this location! RandyRANDALL S.
Le client n'a pas laissé de commentaire.William K.
Everything went smoothly. I highly recommend this U-Haul location!Craig G.
Le client n'a pas laissé de commentaire.Kenneth G.
Le client n'a pas laissé de commentaire.Diane M. | Expérience générale
I was told by the Uhaul call center that my unit was on the first floor. When I arrived I found out all available units were on the second floor, the person in office spoke negatively about the call center always screwing things up, and I would have to carry my boxes up stairs. I was sent out by the office to find it on my own in a sea of buildings. Fortunately Nigel helped us find the right building, helped us get in, and provide guidance on how best to get the boxes out of our truck and up the stairs. I answered yes to the question above about the staff being friendly and helpful because Nigel truly was. He saved what could have been a negative first impression.Erik J. | Premières impressions
Le client n'a pas laissé de commentaire.David G. | Expérience générale
Le client n'a pas laissé de commentaire.pat s. | Expérience générale
Le client n'a pas laissé de commentaire.Laura H. | Premières impressions
Le client n'a pas laissé de commentaire.Glenn K. | Premières impressions
I had requested online, along with my truck rental, a spacious storage unit so there would be no issues getting all my stuff in. The clerk, although courteous, told me storage units are on a first come first serve basis. That is not the impression chicken on the website.cthe storage unit I was given was very small and on the 2 nd floor.Diane M. | Premières impressions
Le client n'a pas laissé de commentaire.joe o. | Premières impressions
I reserved a 10X10 Got an 8x8 because my reservation wasn't available upon arrival. I instead got an 8x8 2nd story locker. Will be using my free month and moving to a location that actually has the product I need. Epic waste of time and money. The staff was super friendly and courteous. The manager however is not an honest person.TRACY F. | Premières impressions
I wrote the comment about Michael last week from when I used this uhaul. Again outstanding service great people you have working for you. Both in the office and the people working on the lot 10/10. Would go here again and reccomend to anyone who needs a uhaul or storage.Michael M. | Expérience générale
The GM was absolutely wonderful. The entire staff has made my experience, from my storage unit to my moving needs, the smoothest I have ever had.danielle b. | Expérience générale
Unit B45 lights were not working making it difficult to use at night. When I inquired about a unit, I specifically asked for 1st floor with no stairs. Unfortunately, when I got there, that wasn't the case, and no other unit was available.Deborah T. | Expérience générale
Le client n'a pas laissé de commentaire.Deborah H. | Expérience générale
Over the 10 plus years that I've used as storage I was accommodated very well for the facilities and the staff do nothing but praise. MerciANDRE S. | Expérience générale
Le client n'a pas laissé de commentaire.KATHY S. | Expérience générale
Units are extremely difficult to get furniture into..unit B45 Lights were broken and I was told I had a first floor unit..B 45 is up stairsDeborah T. | Premières impressions
Free storage for aaaaa wholllleeee month and the staff was upset nice I had a great experience dealing with uhaul it made moving so much more funyazan q. | Premières impressions
Le client n'a pas laissé de commentaire.Bruce F. | Expérience générale
Le client n'a pas laissé de commentaire.RANDAL J. | Premières impressions
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