Évaluations des clients U-Haul Moving & Storage of South High Point
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Témoignages des clients récents de U-Haul Moving & Storage of South High Point
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Tratricia B. le
Very clean
Michael P. le
Make sure you spray the vehicles for bugs before rent it out to someone
Daquinn G. le
When I returned the truck the sale person was trying to charge me for miles I didn't use. If I need a uhaul again I will look elsewhere!
Delbert H. le
Nice knowledgeable team very kind and helpful
Alisha J. le
When checking in and out rentals more communication is needed
Kevin C. le
Everything was good with the Trinity ave location.
Ralph N. le
Great service Thanks
Mitch K. le
Nicole is awesome. Friendly and clearly knows what she is doing. A pleasure to do business with.
Jackie B. le
Everything was good at this location except when we returned the truck. It would be useful to have more than 1 person working because it was busy and there was quite a wait.
Laurie H. le
Nicole Miller was so friendly and efficient. The 9’ Cargo van only had 1,333 miles on it. I love that the rental vehicles were new and impeccably maintained. The price was a steal! I had an A+ experience and will definitely rent from U-Haul in the future and I will recommend it to all my friends who are moving their children in and out of college dorms. We moved everything out of storage and into my daughter, and her roommates dorm, in one trip! Awesome day, thanks to U-Haul!
Keriann B. le
Make sure third party knows what they are doing
Debra J. le
Notting
stephanie m. le
Initially upon returning a truck rental & securing my storage I had an employee that seemed annoyed, but everyone else I dealt with from that point on was superb and the unit was perfect. Thank You!
Kishorekumar C. le
worst customer service response even though i updated my delivery address before shipping started they delivered to High Point location for storage. your customer lied a lot that address has been updated and b-box shipment manager will contact me but one of the contacted until shipped started after 4 days which is really pathetic. i have all evidence to prove my conservation with your online chat customer support team.
Monica G. le
I had secured a truck a week before needing one. I received a confirmation number, yet the day before the move, I was told there weren't any trucks in Greensboro, so I had to pass Greensboro to obtain my truck in High Point. No reimbursement of any sort for the inconvenience (except additional mileage coverage). The woman who called on Friday to inform me was very rude, but the two employees present when I went to pick up the truck on Saturday were great.
Monica B. le
Always excellent customer service
zena b. le
The young lady that was in the office was very nice and helpful. She took time to show me how to get in and out of the unit and showed me exactly where my unit is located....Very professional
Clara L. le
Very pleased with the service. Staff was helpful and friendly.
michael F. le
I am not very happy with my experience during this rental with U-HAUL overall. Truck was fine process and treatment where not. Will not be my first choice in the future based on my experience
SHERRIE W. le
The staff at the U-Haul office in North Carolina was very professional and helpful.
Robin P. le
Very patient, helpful employees. Clean, impressive storage area. I will feel very good about leaving my belongings there. Thank you.
Crystal G. le
Thank you for your helpfulness and kindness. I will be back when I need your services again. The people at the Trinity location are awesome. Again thank you.
Shatoria S. le
Manger there was very arrogant and bad at his job for misinforming me or information and was rude when I when back to handle after trying 4 or more time to contact them. I dont not recommend
Gwendolyn J. le
Great Service.
ellen g. le
I did not visit a storage facility had a driver *Sabrina" drop off & pick up a Ubox from my house. She was an excellent representative, very professional + knowledgeable & an asset to your corp.
Molly H. le
The facility was great but half the time I went the doors were still locked and had to wait 40 min once before someone had a key to open the facility doors. Very poor staffing
Carolina A. le
Not Justin’s fault BUT this time u haul has failed me. From wrong location to broken things. Lack of communication & I over paid for very bad service.
loraine s. le
Good.
Timothy E. le
We enjoyed working with the U-Haul employee he was very pleasant and very helpful, and we appreciate that. Thanks.
Jessica T. le
Uhual over charged my card $1800 and is still trying to charge . Calling in is no help and constant transfer of calls they are thieves. Better off buying you own moving supplies yourself!!!
Leslie s. le
Did not visit facilities but had ubox service and it was great! Didn’t want to answer “no” But no other option
loise s. le
Ms Moore and her staff is very pleasant. And will work wit u. Thank u guys
John M. le
I rented one unit and being disabled was given a unit convenient to the door. I asked for an additional larger unit and was given one that I couldn't access due to construction. Won't rent ther again!
Hector L. le
The service I received was excellent ! I’m really appreciate the month free promotion in the storage service !
JANE S. le
I was very impressed. Great customer service and the facility is super clean
AMY M. le
A 24 hour enrty with passcode would be so much more convenient....for customers as well as staff.
Louise P. le
the only thing that will make this location better will be when you have 24 hour access to your units! :D hope its soon :)
ALLEN S. le
Helpful friendly staff. I was early for my reservation and was alone in the showroom for at least ten minutes. The young lady was getting my U-Box ready. Happy with the service otherwise!
joani M. le
They were great!
Dawn M. le
Uhaul has been a big success for my move.
William S. le
My moving experience went well and would recommend to my family and friends.
Sarah S. le
One of the employees almost charged me 100$ when I went to pay and they couldn’t find my ubox for over and hour so I had to come back the next day. Other than that they were good. Just frustrating tho
Elishia L. le
Tried to over charge me for the truck
James K. le
I had issues from day one. I ordered a cheaper unit and was put in a more expensive one. I had an issue with the manager Justin. I complained to the owner and corporate. No response.
MICHAEL M. le
Excellent facility!
Lynn H. le
Unit arrived on time. Reasonable price.
Hassan P. le
The High Point representative orchestrated the delivery and pick up of our Uboxes and made sure we were well cared for. She perform in manner that was professional and personable. 10 out of 10 stars!
virginia h. le
Justin was always super friendly and helpful.
James S. le
Great service and see y’all next furniture market thanks again