Évaluations des clients U-Haul Moving & Storage of South High Point
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Témoignages des clients récents de U-Haul Moving & Storage of South High Point
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John C. le
Just keep up the great work ¡!!!!!!!¡
Jonathan P. le
I had inadvertently reserved the wrong trailer and the staff helped me resolve the issue easily. They did a good job. Thanks.
Kathy D. le
Sage in Greensboro was so helpful and Vicki in Ocala was a gem... I will highly recommend your service to those I know are moving!
Michael S. le
Nicole and the staff bent over backwards to help me. We had a timing issue that they resolved quickly and met my moving needs with Ubox, trucks, and moving equipment better than I could hoped for. Sabrina was a big help too on the front side with the UBox delivery.
Joel-David H. le
Manager Nicole was very helpful as was helper who set up the trailer on the truck that I rented. Very thankful for the good service.
Frank E. le
Nicole was quick, efficient and knowledgeable. She had a great attitude.
Silvia d. le
Very nice facility.
Albert S. le
Very impressed by the efficiency of your operation.
Kate C. le
Great experience - would highly recommend to anyone doing a long distance move.
BRENT J. le
Nicole was very professional and accommodating.
Mallory P. le
The return process is straight bullshit and when you call customer service they read a script. I spoke with a supervisor who was very rude and not willing to help! Moving is a miserable process in the first place and this experience made it worse. I sat outside for 30 minutes on hold crying while one of the employees just watched through the window.
Steve P. le
I’ve rented U-Haul in the past and it was great but this time not so much. I reserved a truck at my local store and was later emailed and called that my truck wasn’t there. I was told to pick it up at another store. Out of my way. Uhaul did add extra miles for this but when you’re planning a move in 1 day it’s a problem. Fine. I dealt with it. I planned on dropping the truck off in the town I moved to. The day of the move I got an email telling me to drop the truck off in another location. I called and was told I was moving to another town and to drop it off at a neighboring community. I proceeded to explain that I know where I’m moving to and I entered the address myself 3 days prior on the uhaul website. The uhaul rep said if I didn’t drop the truck off at Their said location I may be charged roaming fees.??? I dropped the truck off at my closest uhaul location and then had to call to only learn I was not in the right location. I left the truck at the store I picked. My paper contact was exactly correct. Uhaul phone customer service was not good at all.
Rodney J. le
Awesome customer service,, will be using them again!!!
Tratricia B. le
Very clean
Michael P. le
Make sure you spray the vehicles for bugs before rent it out to someone
Daquinn G. le
When I returned the truck the sale person was trying to charge me for miles I didn't use. If I need a uhaul again I will look elsewhere!
Delbert H. le
Nice knowledgeable team very kind and helpful
Alisha J. le
When checking in and out rentals more communication is needed
Kevin C. le
Everything was good with the Trinity ave location.
Ralph N. le
Great service Thanks
Mitch K. le
Nicole is awesome. Friendly and clearly knows what she is doing. A pleasure to do business with.
stephanie m. le
Initially upon returning a truck rental & securing my storage I had an employee that seemed annoyed, but everyone else I dealt with from that point on was superb and the unit was perfect. Thank You!
zena b. le
The young lady that was in the office was very nice and helpful. She took time to show me how to get in and out of the unit and showed me exactly where my unit is located....Very professional
SHERRIE W. le
The staff at the U-Haul office in North Carolina was very professional and helpful.
Robin P. le
Very patient, helpful employees. Clean, impressive storage area. I will feel very good about leaving my belongings there. Thank you.
Crystal G. le
Thank you for your helpfulness and kindness. I will be back when I need your services again. The people at the Trinity location are awesome. Again thank you.
Shatoria S. le
Manger there was very arrogant and bad at his job for misinforming me or information and was rude when I when back to handle after trying 4 or more time to contact them. I dont not recommend
Gwendolyn J. le
Great Service.
ellen g. le
I did not visit a storage facility had a driver *Sabrina" drop off & pick up a Ubox from my house. She was an excellent representative, very professional + knowledgeable & an asset to your corp.
Molly H. le
The facility was great but half the time I went the doors were still locked and had to wait 40 min once before someone had a key to open the facility doors. Very poor staffing
Carolina A. le
Not Justin’s fault BUT this time u haul has failed me. From wrong location to broken things. Lack of communication & I over paid for very bad service.
loraine s. le
Good.
Timothy E. le
We enjoyed working with the U-Haul employee he was very pleasant and very helpful, and we appreciate that. Thanks.
Jessica T. le
Uhual over charged my card $1800 and is still trying to charge . Calling in is no help and constant transfer of calls they are thieves. Better off buying you own moving supplies yourself!!!
Leslie s. le
Did not visit facilities but had ubox service and it was great! Didn’t want to answer “no” But no other option
loise s. le
Ms Moore and her staff is very pleasant. And will work wit u. Thank u guys
John M. le
I rented one unit and being disabled was given a unit convenient to the door. I asked for an additional larger unit and was given one that I couldn't access due to construction. Won't rent ther again!
Hector L. le
The service I received was excellent ! I’m really appreciate the month free promotion in the storage service !
JANE S. le
I was very impressed. Great customer service and the facility is super clean
AMY M. le
A 24 hour enrty with passcode would be so much more convenient....for customers as well as staff.
Louise P. le
the only thing that will make this location better will be when you have 24 hour access to your units! :D hope its soon :)
ALLEN S. le
Helpful friendly staff. I was early for my reservation and was alone in the showroom for at least ten minutes. The young lady was getting my U-Box ready. Happy with the service otherwise!
joani M. le
They were great!
Dawn M. le
Uhaul has been a big success for my move.
William S. le
My moving experience went well and would recommend to my family and friends.
Sarah S. le
One of the employees almost charged me 100$ when I went to pay and they couldn’t find my ubox for over and hour so I had to come back the next day. Other than that they were good. Just frustrating tho
Elishia L. le
Tried to over charge me for the truck
James K. le
I had issues from day one. I ordered a cheaper unit and was put in a more expensive one. I had an issue with the manager Justin. I complained to the owner and corporate. No response.
MICHAEL M. le
Excellent facility!
Lynn H. le
Unit arrived on time. Reasonable price.
Hassan P. le
The High Point representative orchestrated the delivery and pick up of our Uboxes and made sure we were well cared for. She perform in manner that was professional and personable. 10 out of 10 stars!
virginia h. le
Justin was always super friendly and helpful.
James S. le
Great service and see y’all next furniture market thanks again