Le client n'a pas laissé de commentaire.BRUCE J B.
Customer Reviews for U-Haul Moving & Storage of South Locust
Pour nous contacter
Grand Island, NE 68801
(N Of Stolley Park)
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun - Jeu : 7h am à 7h pm
- Ven : 7h am à 8h pm
- Sam : 7h am à 7h pm
- Dim : 9h am à 5h pm
- Inspection gratuite du remorquage
- Propane payable à la pompe
- Retour client 24 heures
- Entreposage de bateau
- Entreposage de VR
- Entreposage de véhicules
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Fantastic experience. Cost effective. Will be using again this fall for move #2.Kevin N.
Le client n'a pas laissé de commentaire.Luke B.
Pickup was great, rep was helpful, respectful and prompt!daniel B.
Vehicle: Turn signals would not cancel, a/c did not work, shock absorbers totally worn out, brakes sounded as though they were trying to tear themselves apart. Truck clean and perfect for needs.Robert R.
Le client n'a pas laissé de commentaire.Robert B.
I still have not received my refundBertha M.
Mr. Casto was very helpful and professional. The facility is clean and well managed.Edrick P. | Premières impressions
Great service thank youRudy V.
Le client n'a pas laissé de commentaire.Randall C.
Staff, at the time I set up / picked up your truck, as well as when I returned it were 5 * professional and courteous. GREAT EXPERIENCE!michael K.
Le client n'a pas laissé de commentaire.Corey C.
Le client n'a pas laissé de commentaire.Nathan M.
Le client n'a pas laissé de commentaire.Brad J.
Le client n'a pas laissé de commentaire.Rhiannon S.
Le client n'a pas laissé de commentaire.Henry M.
Absolutely wonderful, personable and very apologetic for all the crap we had to deal with at the center Street storage uhaul. I would recommend 1730 s locust grand island uhaul to everyone. Location is great, clean and quick to help. Again, the difference in personal relations in grand island is far superior to center Street storage.mitch C.
There was quite a long line of customers when we came into store. We had been waiting about 10 minutes and an associate that had been to lunch came out and took us to back office to check us in for our truck. We had did an online reservation and booked the biggest truck but ended up not needing that big of a truck and he made it so easy and fast to change to a smaller truck! We were on the road in about 10 minutes after he started helping us!!Joshua C.
I was charged for 49,7 miles? There was a wreck on I80 and traffic was rerouted from the Alda exit to the Grand Island exit! Also we were moving from Kearney NE to Omaha NE.david B.
The first agent was able to find my reservation fairly easily. He explained the terms of the contract well. But when we went to start the truck, it wouldn't start. He had given us the wrong key. A manager helped get the contract redone and correct truck out. The drop off location stated on the contract was incorrect (it said Abilene, KS, it needed to be Atchison, KS), so we went back and corrected it before we left town. However, I got a call the next day saying they were expecting me to drop it off at the first, incorrect location (Abilene). Did the Grand Island location really change it? When I made the reservation on the phone, I was told it allowed for 308 miles. The website also states this. But when I picked up the truck, my contract only allowed for 254 miles. What happened to my other 54 miles? Related to that, I went 274 miles, a little over the allowed 254. The Grand Island location had told me it would be 0,4 cents per extra mile. When I returned the truck in Atchison, I was charged $1 per extra mile. Why do different locations have different rates for extra miles? Despite all the technical/paperwork issues, the truck itself worked well, ran like it was supposed to, and had no problems.Kara R.
Great service at both locations! ThanksJoAnn H.
We have used this U-haul location several times and have always been very happy with staff , product and the service we get. ThanksAce B.
Le client n'a pas laissé de commentaire.Ray R.
Le client n'a pas laissé de commentaire.JJ M.
Easier on line check inkevin W.
1730 South Locust is always on top of their game. I have gone back to them several times.Scott E.
Le client n'a pas laissé de commentaire.kita M.
Le client n'a pas laissé de commentaire.Rod R.
Le client n'a pas laissé de commentaire.Eric G.
Le client n'a pas laissé de commentaire.Amber M.
Fix the drivers side sun visor on van that I rented.clifford R.
Le client n'a pas laissé de commentaire.Pamela M.
Le client n'a pas laissé de commentaire.Thomas B.
Le client n'a pas laissé de commentaire.Leo T.
Le client n'a pas laissé de commentaire.KelleyKasie M.
The lot was very small at this location making pick up a hassle as there were so many people in a small space.Kevin L.
all very well, very happy and satisfied with the service !!!!Luis C.
Le client n'a pas laissé de commentaire.Michele F.
Complaint would be truck was clean, but someone previously had smoked in it. We added air fresheners and they helped some but when it was in the heat of the sun it wrenched. Wish the truck had cruise controlJohn M.
Le client n'a pas laissé de commentaire.Michael M.
Le client n'a pas laissé de commentaire.Scott W.
Le client n'a pas laissé de commentaire.Dianne H. | Expérience générale
Only one gal working there the day after the holiday. She was very pleasant and nice to work withThomas L.
Le client n'a pas laissé de commentaire.Samantha W.
Le client n'a pas laissé de commentaire.todd C.
Le client n'a pas laissé de commentaire.Kasie M. | Expérience générale
Le client n'a pas laissé de commentaire.David N.
Le client n'a pas laissé de commentaire.Terrence M.
Le client n'a pas laissé de commentaire.Lisa E.
Le client n'a pas laissé de commentaire.Jerry G.
The truck I got was not at all alligned!! I had to have the steering wheel turned to the left the whole time! Also when I drove it at night, the dash lights did not work. It was a terrible experience. I will not be back or recommend to a friend! Also I got talked into insurance and when I had to extend for one night and wanted to decline insurance for the second night they refused. It was not good at all!michelle S.
We have used this location for numerous moves to and from college for our children. They are always very helpful and able to supply exactly what we need.Derek M.
She pointed out i could save money dropping off at a close different location, which was great!SCOTT MICHAEL M.
Very well taken care of and excellent serviceJudy R.
Le client n'a pas laissé de commentaire.Diane J.
Personnel very friendly.DAVID K.
The truck was not where it needed to be, twice.Trevor R.
I was never told I would receive a text about the status of the trailer. By the time I saw it, it had expired. No worries I took photos before I left the lot.SCOTT W.
Le client n'a pas laissé de commentaire.Jeanette S.
Reserved a 26' truck weeks ago, received a 20' truck because 'its all we have'. Had to make 2 trips because of this.Tim B.
A call saying your truck might not be available a week to 10 days in advance.Benjamin H.
Le client n'a pas laissé de commentaire.Christopher P.
Le client n'a pas laissé de commentaire.Melanie S.
Le client n'a pas laissé de commentaire.STACEY E.
Le client n'a pas laissé de commentaire.fidel A.
Le client n'a pas laissé de commentaire.Chad S.
Have more than one person at the counter.Randall M.
Lena Walker at the Grand Island location was extremely helpful, provide excellent customer service and hooked us all up. She deserves special recognition for her knowledge and customer service.Sandra S.
The women there were amazing!Julie S.
Le client n'a pas laissé de commentaire.Conace J.
Le client n'a pas laissé de commentaire.MarkD D.
Tow dolly ratchets were rusted and difficult to use. I was told I SHOULD apply oil or WD40. I feel they should have that on hand to help out a customerRobin H.
Le client n'a pas laissé de commentaire.Brad K.
Le client n'a pas laissé de commentaire.David P.
We had great difficulty completing the online check-in. We accomplished the first two steps of five. It wouldn't allow us to proceed from there. We called the U-Haul online speciSherman R.
Le client n'a pas laissé de commentaire.Monia F.
Le client n'a pas laissé de commentaire.Sheri B.
Le client n'a pas laissé de commentaire.Daryl J.
Keep up the good workJerry W.
Please clean out cup holders and debris from trailer. Otherwise it was very nice and clean.Kimberly R.
You people are liers!!!!!Josh P.
Le client n'a pas laissé de commentaire.Jacob D.
The Grand Island U-Haul has great people who work hard to maintain their equipment and offer a tremendous service to their customers. I always have a good experience at Grand Island U-Haul......Mike M.
The check in/out website needs to be user friendly.. couldn't check my truck in after hours and charged me a 20$ fee because of itMelanie G.
My container has not yet arrived (due May 3rd) so I don't know the overall results of my U-Box move. So far, everything has gone very smoothly; delivery, packing and closing it up for pick up went fine. I would have liked a few more grommet loops to tie off to, but that was ok with some creative spider webbing. The number of packing blankets and their thickness was great though I'm not sure I can fit them all back into the plastic bags provided~Connie C.
Le client n'a pas laissé de commentaire.Leslie P.
Le client n'a pas laissé de commentaire.Shannon R.
Make sure trucks are road ready not leaving customer wondering if you are going to make it. The tires were bald and ball joints were shot. All they did was refunded $40 and didn't charge for the gas we used. I still don't think it's right.tammy N.
Pull the trailers around when you know the customer is coming for it. Don't leave the trailers parked in a hard to get to spot and expect the customer to back up to it.Sharee S.
Le client n'a pas laissé de commentaire.Jeremy T.
Le client n'a pas laissé de commentaire.Angel T.
Great costumer service thanks RobertManolo D.
Le client n'a pas laissé de commentaire.Michele F.
Le client n'a pas laissé de commentaire.Wendy W.
Le client n'a pas laissé de commentaire.Betty K.
Check in and check out was quick and easy! Very knowledgeable and friendly employees!!!Mike M.
Visiting with the staff was an amazing experience! I would recommend that anybody books or reserves equipment verbally through the staff in person or over the phone instead of the internet. The staff is exceptionally welcoming and receiving!Leo M.
Le client n'a pas laissé de commentaire.Colleen B.
Make it very clear that they have checked the tire pressure and wheel bearings. Just for peace of mind!!Larry H.
Le client n'a pas laissé de commentaire.Cameron K.
Le client n'a pas laissé de commentaire.Angela C.
Le client n'a pas laissé de commentaire.Larry H.
Le client n'a pas laissé de commentaire.richard B.
Le client n'a pas laissé de commentaire.tammy b. | Premières impressions
The manager and staff were great to work withtyler s. | Expérience générale
Le client n'a pas laissé de commentaire.Jody N. | Expérience générale
Le client n'a pas laissé de commentaire.Hector F. | Online Move In
Le client n'a pas laissé de commentaire.Christopher J. | Premières impressions
Never answers their phone had to go in person then did not check me out of 206 so then got to try to handle thatJEANIE M. | Expérience générale
Le client n'a pas laissé de commentaire.MARK Y. | Expérience générale
Le client n'a pas laissé de commentaire.layton a. | Expérience générale
Staff is very helpful and represent their company very friendly and professionally. Good jobMICHAEL R. | Expérience générale
I just dont understand why i didnt get a refund for useing my unit for the month?yelonda T. | Expérience générale
The hours that i could get into my storage unit were hard when you work until 6 pm Monday thru Friday. It only give you an hour during the week to be able to access your unit. I kept papers that were needed and it was hard to get them before a Saturday. Other than that , the service was good. Not sure the employee's but a young gentleman, couldn't have nicer or helpful.Vicky M. | Expérience générale
Le client n'a pas laissé de commentaire.Brandie C. | Premières impressions
Thank you Robert!RON F. | Expérience générale
Le client n'a pas laissé de commentaire.laura f. | Expérience générale
Le client n'a pas laissé de commentaire.Kevin C. | Online Move In
Le client n'a pas laissé de commentaire.laura f. | Premières impressions
Le client n'a pas laissé de commentaire.Tammy M. | Expérience générale
Good price for that big of storage unit.Kathy K. | Expérience générale
the unit I rented was too small,luckily they had a larger one available.It was almost a disaster!Shelly L. | Premières impressions
Le client n'a pas laissé de commentaire.Christopher A. | Premières impressions
Le client n'a pas laissé de commentaire.margaret w. | Expérience générale
Le client n'a pas laissé de commentaire.JUDY H. | Expérience générale
Although the facility was clean there is minimal parking and the double lock system is a pain. I also believe the two rate increases in two years was outrageous.ron s. | Expérience générale
Accessing my storage before 7pm wasn't always convenient. I wish the hours were later. I was disappointed to see there wasn't a recycling bin. That could be a good earth friendly choice!Lani T. | Expérience générale
Everybody is very helpful and accommodating for all my needs. Merci.Wilhelmina M. | Expérience générale
I've always enjoyed the customer serviceLisa T. | Premières impressions
Friendly staff that was helpful and worked to.get us the best options.Teshawna S. | Expérience générale
Everything went well during the two years we rented a storage unit.ray a. | Expérience générale
Your hours of being open needs to be later most people don't get off work til 5 then only have til 7:30 to move stuff or access the unit needs to b til 9:30 or 10.laddie v. | Expérience générale
Your ramp was to steep with no anti-slip markers on the concrete. A little dangerous in the Winter when using the ramp with wet shoes and cart.Michael H. | Expérience générale
Overall I had a very positive experience here. The only reason for four stars is because upon moving out I noticed lots of large dead bugs (mostly crickets) in my unit and on my things.Jordan M. | Expérience générale
Robert, the delivery person was an exceptionally helpful employee. His professionalism was appreciated.Barry N. | Expérience générale
Comments emailed !Elizabeth G. | Expérience générale
Great experience and everyone was super helpfulJanelle R. | Expérience générale
The ramp leading up to the next Floor is so slippery especially while Pushing heavy carts. I'm surprised there aren't any grip strips or traction of Some kind.Lani T. | Réservation
MerciJames T. | Expérience générale
I would recommend this location.CHUCK P. | Expérience générale
Charge more mileageALEXANDR c. | Expérience générale
Good experienceMike D. | Expérience générale
Services supplémentaires à cet emplacement
Nous avons la plus grande sélection de camions neufs!
Nos remorques fermées et ouvertes sont offertes à partir de 14,95 $!
Nous offrons la plus grande couverture en Amérique du Nord!
Nous expédions à l'autre bout de la ville et à l'autre bout du monde!
Nous vendons des centaines de produits qui facilitent les déménagements!
U-Haul est l'installateur numéro 1 d'attaches de remorque en Amérique du Nord.
Propane service delivered straight to your door!
Nous offrons la plus grande sélection de l'industrie!