Le client n'a pas laissé de commentaire.Richelle H. | Premières impressions
Customer Reviews for U-Haul Moving & Storage of South Park
Pour nous contacter
San Antonio, TX 78221
(@ Logwood E Of I-35)
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun - Jeu : 7h am à 7h pm
- Ven : 7h am à 8h pm
- Sam : 7h am à 7h pm
- Dim : 9h am à 5h pm
- Inspection gratuite du remorquage
- Propane payable à la pompe
- Retour client 24 heures
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Le client n'a pas laissé de commentaire.irene A.
Great serviceJEREMY M.
Le client n'a pas laissé de commentaire.ANTHONY B.
Very good servicePEDRO R.
Le client n'a pas laissé de commentaire.LARRY L.
Le client n'a pas laissé de commentaire.JORGE V.
Le client n'a pas laissé de commentaire.CARLOS Z.
Le client n'a pas laissé de commentaire.Gavin E.
The truck we used was pretty well clean and maintained except the center seat in the cab. There was sticky stuff all over it and pet hair everywhere. Otherwise, everything was good.Grace S.
Joseph was so helpful and is the only reason I rented a truck and storage unit. Excellent service provided by Joseph!!!! Thank you!Yvette M. | Premières impressions
Jacob is a great employee! You guys better hang onto him or I may offer him a job!!! He made it all effortlessness. So thank you Jacob, I will always go to this U-Haul to do business as long as you are there!YVETTE M.
Le client n'a pas laissé de commentaire.Victor T.
Equipment should be clean,and the calling center should be aware,and organized on inventory equipment.Julio G.
Le client n'a pas laissé de commentaire.KIM G.
The two guys over there are super friendly and helpful. Even when I was waiting for an Uber, I forgot my mask, so I went back to ask them if they sell some, and they said no, but they just gave me one for free!Pedro C.
Everything went awesome I love to rent all my trailers from Uhaul there strong dependable and got good tires no problems...ROBERT C.
Customer service was excellent, employees were extremely attentive and helpful. Would definitely use again in the future.ANGEL K.
The U-Haul I rented should've come with a dolly. It would have been an excellent experience with that extra help in moving.SUSAN C.
Le client n'a pas laissé de commentaire.JOHN A.
Le client n'a pas laissé de commentaire.Johnny W. | Expérience générale
Le client n'a pas laissé de commentaire.JOSHUA G. | Expérience générale
Le client n'a pas laissé de commentaire.LEONEL L.
Le client n'a pas laissé de commentaire.Angel R.
Extremely helpful staff. Very convenient co-location of storage and turn-in.Erik N. | Premières impressions
Le client n'a pas laissé de commentaire.WILMA A.
Young lady at the counter Little to no people skills. One question about some of the services and the mileage her response was if you want it pay for it if you don't want it then we can cancel the transaction. I have use this location many times and have never had such a rude and inconsiderate help. She is nowhere close to U-Haul standards. I would highly recommend that they do some retraining.Willis G.
Le client n'a pas laissé de commentaire.Leonard M. | Expérience générale
Le client n'a pas laissé de commentaire.Edward S.
I don't like to write a bad review but my complaint is that it took an hour to check out the rental truck.I had the trucked booked on line and even called the location a week prior. We were the only customers in the building. They correct keys could not be located for our rental truck. That is what we think because the employee did not communicate to us the hold up. Once the truck was ready for us I noticed the odometer ready was off by over a thousand miles. I was able to find another employee and was told don't worry about it. I was not able to update the new odometer reading on my phone and complete the inspection check out. We were so frustrated due to that I arranged for movers for help and they were waiting for us due to this delay. When I returned the truck it went smooth, after I explained the odometer issue. I will continue to be a Uhaul customer in the future.GLEN K.
Le client n'a pas laissé de commentaire.ERIC A.
Le client n'a pas laissé de commentaire.KENNETH H.
Service was fast and polite young man.JUAN M.
Le client n'a pas laissé de commentaire.SANDRA R.
Very disappointed with Uhaul never really had a bad experience before, but I had a reservation for valley hi waited 30 minutes just for them to tell me they didn't have the trailer I reserved. South Park facility was great but the lady at valley hi very rudeEduardo P.
I been using this store so many times for the last 10 years. The excellent service is the reason Im coming back for the same location. ThanksAntonio D.
Customer service outstandingRICARDO S.
The Truck was completely covered of bird poo windshield was so nasty dirty the young man cleaned windshield so I could see. Other then that clean inside truck.ROSALINDA C.
Truck had some dings and scratches a d scuffs, that did not have a x on the spot and some damage to the bed liner in one corner, but over all in good condition. I sent photos backSANDRA F.
Le client n'a pas laissé de commentaire.ANNA G. | Expérience générale
Le client n'a pas laissé de commentaire.SYLVIA J.
Le client n'a pas laissé de commentaire.LUIS Z.
Le client n'a pas laissé de commentaire.Benjamin Z. | Premières impressions
Le client n'a pas laissé de commentaire.TERESA T.
Le client n'a pas laissé de commentaire.JOSEPH M.
Simple no hassle process and great service.JACOB R.
Thank you for all your assistance during our lost of our mother and having to move all her items within limited time. Your understanding and compassion was very much appreciated. Sincerely Mrs ReedCristina R. | Expérience générale
Le client n'a pas laissé de commentaire.NORMA H.
Great job!Roy M.
Le client n'a pas laissé de commentaire.DANIEL G.
Le client n'a pas laissé de commentaire.Billy B.
Le client n'a pas laissé de commentaire.LOUIS B.
The service at the store was Okay. The truck was clean, but it made a loud noise and threw exhaust smoke. It shook and rattled especially upon acceleration all throughout our move. (The maintenance guy at U-Haul mentioned something about a catalytic converter.) We have never experienced anything like this with a U-Haul vehicle. If we would have had time we would have returned it. MJ Lineberry (210) 393-8118MARY L.
Le client n'a pas laissé de commentaire.ARGENIS M.
The manager and staff were very helpfulPATTI L. | Expérience générale
Le client n'a pas laissé de commentaire.SILVERIO A.
Le client n'a pas laissé de commentaire.CATHY M.
Le client n'a pas laissé de commentaire.KRISTA L.
Le client n'a pas laissé de commentaire.GAVIN E.
Le client n'a pas laissé de commentaire.STELLA S.
The truck was dirty and it smelled funky. The customer service was poor, no warm greeting, just felt like I was a bother being there.ROGELIO R.
I would not change a thing this location and employees were fast and friendly.Joe R.
Le client n'a pas laissé de commentaire.Valerie R.
No commentsMIGUEL P.
Le client n'a pas laissé de commentaire.Elida L.
Check engine light was on. Be sure to notify clients that safari is not compatible with the return truck process.BRIANDA C.
Le client n'a pas laissé de commentaire.JOHNNY T.
Le client n'a pas laissé de commentaire.Leonard M. | Premières impressions
Le client n'a pas laissé de commentaire.MICHAEL K.
Le client n'a pas laissé de commentaire.ROQUE S.
Le client n'a pas laissé de commentaire.Alice M. | Premières impressions
Exelent Love thise store they allways helpfull Very good costumer serviceBRISSA F.
Le client n'a pas laissé de commentaire.Douglas R.
Le client n'a pas laissé de commentaire.ALEJANDRO C.
Very professional service....DENNIS W.
Service amicalGABRIEL R.
Thank you for all your wonderful service. Specially during our time of lost.Cristina R. | Premières impressions
Le client n'a pas laissé de commentaire.ANDREW Q.
The employees were great!MELISSA W.
Le client n'a pas laissé de commentaire.BRADLEY C.
Le client n'a pas laissé de commentaire.YVONNE L.
Para mÃ, estuvo bien la atenciÃ³n que me dieron, graciasJUAN F.
RudeDAVID LEE M.
Le client n'a pas laissé de commentaire.LEE ROY S.
Everything was perfect!OMAR G.
Le client n'a pas laissé de commentaire.ERICA M.
Le client n'a pas laissé de commentaire.Veronica M. | Premières impressions
Le client n'a pas laissé de commentaire.ALFRED J.
Don't try to charge me more when there were technical difficulties on Uhaul's side. Not fairâ€¦CHRISTOPHER D B.
Everyone from pick up to drop off were extremely courteous and professional. Outstanding customer service!IDA R.
First of all, the code given to me to open the lock was inaccurate and spent about 1 hour trying to open it thinking there was some sort of special way to get it open. The only way I was able to open it was when a in person worker opened the location. They were the ones that informed me that I had been provided the wrong word for the lock. On top of that, when the worker opened the truck they asked me if I had rented a dolly, and I did, but the dolly wasn't in the truck. So even if I had been able to open the lock on my own, I wouldn't of had had a dolly to work with. The worker did offer it to me and I took it. While we were trying to open the lock on our own we called costumer service; which took more than 20 minutes. But the bad thing wasn't the waiting, but the fact that the person helping us hung up on us and never reached back at us even though they asked for our phone number. Although they were able to work with me by apologizing and offering some extra time, it was still a very terrible and frustrating experience. On top of that, when I got in the truck the windshield was very dirty and the inside smelled very strange, in a bad way, the "check engine" light was on and the dashboard panel was cracked. I've used Uhaul for 8 years, and this is the very first time I've had any sort of issues with my experience, even from this location which I've used a few times in the past.FRANCISCO H.
Le client n'a pas laissé de commentaire.KRAYSTAL P. | Premières impressions
Wish I knew her name. But was amazing. Very knowledgeable and professional. She treated everyone , including myself with respect, compassion, and professional. I wish all uhaul locations treated they're customers the same way. I do see potential in her as manager of haul.MARK C.
Le client n'a pas laissé de commentaire.LOUIS B.
Better customer service!ABUINDIO D.
The gentleman at the desk was totally professional and courteous. Made it super easy to rent and return.Daniel H.
Le client n'a pas laissé de commentaire.Francisco T.
Le client n'a pas laissé de commentaire.ROCIO O.
Great customer service and very helpful.ALEJANDRO B.
Had issues with the A/C contacted u haul via phone and was told that they would check it out when I returned the unit, the motor cover in the cab wasn't latched down took a while to figure out why it was so damn hot inside the cab. still the A/C worked when it wanted to, U haul made no effort to adjust the price owed to compensate for the inconvenience, I also feel that the vehicle should be full of fuel when it is picked up, Not told it has 1/4 tank of fuel and it needs to be returned with this amount, well I should be paid for the extra fuel that was left in the tank at the same rate that I would have been charged if I hadn't returned it with the same amount as I had received it, and by the way Uhaul try entertaining the idea of offering up a discount to military/ veterans and seniors that could be very helpful as well, I'm sure it wouldn't tear a hole in your pocket...Michael H.
ExcelenteDavid D. | Premières impressions
Le client n'a pas laissé de commentaire.Brian E.
Employee was real helpful and friendlyGabriel G. | Premières impressions
Le client n'a pas laissé de commentaire.GABRIEL H.
Le client n'a pas laissé de commentaire.BERNARDINO V.
Everyone at this location was very helpful and made the entire process very simple and fast. We will definitely use them again. Merci.DANNY M.
Le client n'a pas laissé de commentaire.MARIO G.
I had a reservation for 2weeks and I went to that location and there was no trailer so i went to a 2nd location and they were closed a lady from Uhaul reserved a trailer at another location and i go there and they were closed so again I called Uhaul and i was frustrated i told him that I needed a trailer ASAP he was very short with me and sent me to the location on SW MILITAREY Dr where I picked up a trailer. I spent a whole day driving around using my gas and time for a trailer that I had already reserved so I am not happy about this experience!!!!!LILLIAN H.
Super clean bathrooms. Clean parking lot.Ruben P.
Le client n'a pas laissé de commentaire.MICHAEL B.
Le client n'a pas laissé de commentaire.CYNTHIA J.
Professional workersADRIAN Y.
The gentleman we felt dealt with was new, friendly, and polite. His register was malfunctioning, his coworkers were didn't show him how to address the issues. Seemed as though it was a bother to assist him and us. Process took 45 minutes, in between issues and other customers. The truck was dirty. The return was well executed, once again the new guy was polite, explained everything about the charges. He'll be good once he gets the hang of web everything.BELINDA G.
Le client n'a pas laissé de commentaire.KENNETH B.
Le client n'a pas laissé de commentaire.MARY C.
Le client n'a pas laissé de commentaire.MARCO R.
Get a new staffGERARDO T.
Le client n'a pas laissé de commentaire.Andrea S. | Online Move In
Thank you Joseph for going out of your way to accommodate me with my storage and the return of my rental truck. I truly appreciate all you did and doing it with a good attitude and a smile. Hope you got to enjoy your pizza.Monique M. | Premières impressions
Le client n'a pas laissé de commentaire.david C. | Premières impressions
The owner and general manager was very nice and professional. He had a very helpful attitude and worked with us during the move. She also informed me that I had left the storage unlocked by accident. I appreciate all that he's done for us. Thank you so much!Ruth B. | Premières impressions
Le client n'a pas laissé de commentaire.sherina p. | Premières impressions
Le client n'a pas laissé de commentaire.Elizabeth E. | Premières impressions
Services supplémentaires à cet emplacement
Nous avons la plus grande sélection de camions neufs!
Nos remorques fermées et ouvertes sont offertes à partir de 14,95 $!
Nous offrons la plus grande couverture en Amérique du Nord!
Nous expédions à l'autre bout de la ville et à l'autre bout du monde!
Nous vendons des centaines de produits qui facilitent les déménagements!
U-Haul est l'installateur numéro 1 d'attaches de remorque en Amérique du Nord.
Propane service delivered straight to your door!