Évaluations des clients U-Haul Moving & Storage of South Stafford

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de U-Haul Moving & Storage of South Stafford

Cote générale :

Les commentaires sans texte sont cachés. Afficher affichés. Ne pas les afficher

David W. le

Évaluation :

Le client n'a pas laissé de commentaire.

Terry J. le

Évaluation :

Nothing cs rep brandon provided excellent service very professional courteous attentive to customer needs and satifaction

ERSCA A. le

Évaluation :

Le client n'a pas laissé de commentaire.

Theodore C. le

Évaluation :

Good service. Would come back

chad M. le

Évaluation :

Le client n'a pas laissé de commentaire.

Shawn G. le

Évaluation :

Le client n'a pas laissé de commentaire.

Jie H. le

Évaluation :

Le client n'a pas laissé de commentaire.

Amanda L. le

Évaluation :

Le client n'a pas laissé de commentaire.

Michael F. le

Évaluation :

Keep up the great customer service ??

John A. le

Évaluation :

N

Reva J. le

Évaluation :

I made a reservation and went to pick up the uhaul. When I arrived Brandon informed me that I was not at the correct location and checked to see if he had a uhaul, which he did not. Bu he confirmed that the location I made the reservation at did have it. I went to the correct location and they claim to not have a uhaul,m when I seen one in the front. They sent me back to the location I went to first and Brandon kindly helped me out and took care of me. The truck at the location I rented from was not there at first, therefore I would have made another blank trip and my reservation was not fulfilled.

Cynthia C. le

Évaluation :

Le client n'a pas laissé de commentaire.

Arman S. le

Évaluation :

Le client n'a pas laissé de commentaire.

Rodney W. le

Évaluation :

Le client n'a pas laissé de commentaire.

Michael F. le

Évaluation :

Top notch service! The pickup location needs to learn from this location.

Rolando L. le

Évaluation :

We were very happy the mgr. the associated. At the this store.

David L. le

Évaluation :

Le client n'a pas laissé de commentaire.

Umeshkuma P. le

Évaluation :

They provide me exceptional service with my order.

Jason C. le

Évaluation :

I was charged an additional $81 dollars when my Contract was for $55.

Matthew F. le

Évaluation :

Le client n'a pas laissé de commentaire.

Jeffrey M. le

Évaluation :

The staff at this location is OUTSTANDING!!

Lesley G. le

Évaluation :

This was probably the easiest rental I have ever done. Brandon made sure i understood everything before i left. Casey made the return very easy. Will def be back when i need a truck!

Clark B. le

Évaluation :

Le client n'a pas laissé de commentaire.

Rodney C. le

Évaluation :

I was very pleased

Jackie B. le

Évaluation :

So overall my main issue had nothing to do with this location. I did not receive the dolly I had requested so there was that, but overall really liked Erica and she was super helpful and had a great attitude. She seemed like she really cared about our issue and trying to solve it. My main gripe is the self check in system online. It was awful. It took 45 minutes to get checked in and the online chat person took forever. The store wasn't open yet I couldn't talk to a real person. I'm never doing the online check in again.

Leon S. le

Évaluation :

The guy who helped me stayed after close to get my reservation made. the lady at the counter was also extremeley friendly.

Dionne M. le

Évaluation :

Brandon and Ahmad were awesome. Great customer service and very attentive. They are the best.

Amber D. le

Évaluation :

Everyting was smooth. Brandon and Ahmed made it a very easy expierience

Karen M. le

Évaluation :

Le client n'a pas laissé de commentaire.

Christopher C. le

Évaluation :

Rude employees. Especially the white guy.

VICTORIANNA B. le

Évaluation :

Used the app, very easy, no issues, customer service very responsive. I would use UHaul again.

Judith C. le

Évaluation :

Had to wait an hour and half to be waited on when I had already reserved a trailer. Then was told no one was there that could hook up trailer. Had to do it myself.

Joanna S. le

Évaluation :

Le client n'a pas laissé de commentaire.

Ligin R. le

Évaluation :

Le client n'a pas laissé de commentaire.

Lindsay R. le

Évaluation :

Le client n'a pas laissé de commentaire.

Carol E. le

Évaluation :

The facility is clean and secure. Cameras everywhere. The staff is courteous, well-informed, helpful, professional --what more could you ask for!!! It's a great choice.

SAMUEL L. le

Évaluation :

None

ANA R. le

Évaluation :

I had a climate control storage for about 5 years. Everything from the facility to the staff was awesome. Definitely recommend and will use them again in the future for any storage needs.

Darren W. le

Évaluation :

Considering I had a $2000 4-wheeler disappear out of a enclosed cargo trailer underneath an abundance of security cameras, I would not recommend this facility to a friend.

Kristen M. le

Évaluation :

We have used them several times with college kids back & forth to campus and apartments and such. D-An is always so helpful and great to work with! She is awesome!

Donna W. le

Évaluation :

This was a much better storage facility than the first place we used

Mashawna L. le

Évaluation :

Always greeted with professional, friendly and efficient service

Valerie C. le

Évaluation :

Friendly Staff. Clean Unit.

Sharese J. le

Évaluation :

I asked the manger D’Ann for 4 more days a week before due. Closing was delayed,so the tile man didn’t have enough time to complete the job. She said I had to pay awhole month for 4 days morepoor CS

Carl M. le

Évaluation :

Great people .

Una E. le

Évaluation :

Everyone was very helpul

chanell m. le

Évaluation :

My experience was fantastic. The staff was super friendly!

Bozie G. le

Évaluation :

Advised the computers were down and would contact me the next day. I was contacted and storage contract was completed.

Kristen M. le

Évaluation :

They are SO great! Very helpful, competent, and friendly, I am a repeat customer, and will stay with them as we move kids in & out of college apartments. Fleet is clean and well maintained.

CHRISTINE A. le

Évaluation :

Staff Was great. De Ann worked with us through multiple truck rentals along with our storage needs. Thanks for great service

Anonett F. le

Évaluation :

The staff is very friendly and very helpful. I’ll be going back to them if I need storage or rentals again.

michael w. le

Évaluation :

Employee very knowledgeable and helpful.

Bonnie H. le

Évaluation :

The staff were very friendly and the facility was clean and very accessible to where I live. I would highly recommend this facility.

MARCUS F. le

Évaluation :

N/a

Kenneth N. le

Évaluation :

Very nice facility. Clean lot, clean bathroom, etc.

Steven R. le

Évaluation :

The representative named Chad was such a friendly and knowledgeable person behind the desk. He guided me threw the whole process easy and fast. I was in and out in minutes.

Cynthia N. le

Évaluation :

Great service, convenient, easy to work with

Anthony M. le

Évaluation :

Very very outstanding place to store your belongings you have a card where u just swipe it and enter anytime you need to the units are very clean and Leak Proof the staff are very friendly helpful

Kevin W. le

Évaluation :

Very good experience with Uhaul on both ends of my move.

Akisha D. le

Évaluation :

Lady D and staff were so helpful .i would return.and refer others

Kirstin O. le

Évaluation :

NA

Sarah D. le

Évaluation :

Staff was nice but I was very alarmed/disgusted to observe their manager D-An being verbally abusive/berating her staff, particularly Leonard. He was clearly mortified but was respectful in response.

RUTHIE Y. le

Évaluation :

The manager D'Ann has the personality and courtesy for her job. She is very professional as the other staff. This is the most professional staff I've met & I've rented a lot from U-Haul.

Larry P. le

Évaluation :

Good people working there.

Ingrid H. le

Évaluation :

D-An is fantastic, incredibly helpful, and a pleasure to work with!

SYLVESTER P. le

Évaluation :

Your service is excellent. Courteous and very helpful. My husband and I feel secure leaving our property in your care. Thank you.

Brenda V. le

Évaluation :

D-An is my IT

DOUG F. le

Évaluation :

.

David P. le

Évaluation :

The manager and staff were always friendly and helpful.

Martin E. le

Évaluation :

Very professional and helpful, I probably will be using this location for as long as I need . ..

Rodderick S. le

Évaluation :

I enjoyed you while I was, a customer. You are great. God bless

EBONI D. le

Évaluation :

Very accommodating

Tina C. le

Évaluation :

Brandon was very helpful n apologetic informing us he wasnt accepting small trailors. I was NOT HAPPY with news. Very inconvenint goin to other spot next day! Poor corp instrction amngst UH locations

Samyra S. le

Évaluation :

na

Carlos P. le

Évaluation :

It was there job to up sale me, but after the third time that I said NO they still continued to try, not cool. I asked for my refund since I wasn’t able to use UHaul, and it turned into an argument.

C E H. le

Évaluation :

friendly service

Willard M. le

Évaluation :

Ms. De Ann and Staff are a great team... always willing to assist

Kevin J. le

Évaluation :

D-Ann is an amazing lady. She is a straight shooter but kind and customer focused. She is the jewel of Stafford UHAUL. It was and always is a pleasure to work with her. Thank you for your service!

Hattie Michelle C. le

Évaluation :

Thanks!

Jermaine C. le

Évaluation :

Ms Ann Smith was very helpful and provided great customer service

Robert M. le

Évaluation :

Extremely unorganized and had issues working the computer. I tried to upgrade to the next size of 10*15 and after I measured it was told that even thought he measurement were 10*12 i was wrong.

Raquel H. le

Évaluation :

Never had any issues with this facility.

Rudolph P. le

Évaluation :

Their customer service and willingness to work with me and help me in everything I needed is well appreciated and excellent. They were very helpful

Cindi H. le

Évaluation :

This was a U-box move. My belongings were moved from California to Texas. From the beginning to the end all the staff and delivery drivers were professional and polite. Not one item was broken. GREAT

JAN L. le

Évaluation :

Nice facility. Friendly and helpful staff.

ranessa d. le

Évaluation :

Great location!

Seble W. le

Évaluation :

Deanne was very nice and helpful.