Évaluations des clients U-Haul Moving & Storage of South Temple

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de U-Haul Moving & Storage of South Temple

Cote générale :

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edward P.
Évaluation :

Everything was perfect

William S.
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Says 24/7 but did not leave keys in access box for pickup. Had to wait till office opened to get keys.

joshua S.
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I had a great Experience with customer support and the drop off was easy. Equipment was in great working condition.

Jason B.
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Le client n'a pas laissé de commentaire.

Alfredo R.
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Le client n'a pas laissé de commentaire.

MONTE H.
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The employees there are rude and seem like they don't know what they are doing.

William H.
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You all are a RIP OFf

Donald B.
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Le client n'a pas laissé de commentaire.

Michael F.
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Le client n'a pas laissé de commentaire.

Robert S.
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Le client n'a pas laissé de commentaire.

JOSHUA N.
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Re: Thank you for using Uhaul I’m sorry you felt used UHaul. I wanted this relationship to be a two way kind of deal. I know you want other people to use you to, but it’s just wrong. Talk to someone. You’re worth it.

Deanne T.
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Keep the U-Haul promise. I have used U-Haul for every move I’ve ever had and this was thee worst. If I had to rate this reservation I would never use U-Haul again or recommend. I do have a open case and 3 days later i still have t heard anything about the outcome. The emotional and physical strain this caused me is unforgivable. 9 phone calls, 5 different people that handled my situation and told me that they were documenting was untrue. To receive such a headache during a move that was. clearly the company’s fault. I won’t use your services again

Bishoy G.
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Le client n'a pas laissé de commentaire.

Kenneth L.
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Le client n'a pas laissé de commentaire.

Dale H.
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Le client n'a pas laissé de commentaire.

CIERRA B.
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Great customer service!!!!

Ernesto S.
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Not a thing

Dennis G.
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I had a great experience with all the employees at this U-haul location. They greeted me with a smile, informed me of all available options and the equipment was clean, in great condition. Im impressed..Thank you U-haul.

david B.
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Staff very friendly and helpful

Robert C.
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I got charged $8 for gas, the guy said I needed it to bring it back at like 9/16ths or something on the gauge, the paper work showed just past half a tank and that's where I returned it at, the gauge shows quarter, half, and 3/4 and full. There's no 9/16th of tank indicator so I let him get his little $8, next time I'll just choose another renter service

brodie A.
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Le client n'a pas laissé de commentaire.

Daniel D.
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Le client n'a pas laissé de commentaire.

Lawrence P.
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They were nice and helpful

James L.
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Le client n'a pas laissé de commentaire.

Ashley M.
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Le client n'a pas laissé de commentaire.

Alexander R.
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Don’t double charge the customer knowingly when we turned in the truck the same day

Haqikah M.
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Le client n'a pas laissé de commentaire.

kimberly H.
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Complementary drinks

Susan S.
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It is superb and I use them quite often. They are always very helpful and very, very friendly and know their business!

Ron F.
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Le client n'a pas laissé de commentaire.

Patti T.
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Le client n'a pas laissé de commentaire.

Wayne S.
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Le client n'a pas laissé de commentaire.

Norman N.
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Le client n'a pas laissé de commentaire.

Mike H.
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Le client n'a pas laissé de commentaire.

Shirley G.
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Le client n'a pas laissé de commentaire.

Stacey L.
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Le client n'a pas laissé de commentaire.

Omar M.
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Great services!

joel S.
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Le client n'a pas laissé de commentaire.

David K.
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Online reservation worked excellent, and all the associates were extremely helpful, when I needed to extend the rental time, I can't thank them enough for working with me on that as well.

William R. | Overall Experience |
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I only needed the facility for one month, but I really appreciated everything that Wanda and her staff did for me. I will go back and use them again if needed and will recommend to a friend if needed.

Rosalinda C.
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Not a thing, Miss Wanda was extremely helpful and sweet

Joseph H.
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Great location for south Temple. Easy-in / easy-out to town and major highways

Kortney F.
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Le client n'a pas laissé de commentaire.

Jeff F.
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Le client n'a pas laissé de commentaire.

Randall W.
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Le client n'a pas laissé de commentaire.

Melody S.
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Everything was great! Wanda is awesome!!

Kortneykathryn-A F.
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Le client n'a pas laissé de commentaire.

Ivan Q.
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Nothing really everyone was Courteous and professional. Everything well explained.

Kelli T.
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Le client n'a pas laissé de commentaire.

Laura S.
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Le client n'a pas laissé de commentaire.

Bennie P. | Overall Experience |
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None

Adrena L.
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Le client n'a pas laissé de commentaire.

Wanda N. | First Impressions |
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I was blown away at how quickly I was waited on...Wanda was at the top of her game from start to finish...Very knowledgeable...The "Customer Service" was second to none...Outstanding Service...

Bryce H.
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Le client n'a pas laissé de commentaire.

Andre M.
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I truly love and appreciate Wanda! She is ALWAYS Professional, very thorough, very easy to talk to, and she's ALL about business! Her entire staff is amazing; I guess they all take after her! Thank you Wanda, for treating me like family! I will be returning...futuristically speaking! Humbly and respectfully, Murdock

David B.
Évaluation :

It took a long time to rent the truck. The attendant kept messing up the “in town” rental by choosing “one way” which caused a problem with the return location. We returned the truck 45 minutes after renting it and weee charged a full day rate with no concessions considering the short time we had the truck. The atmosphere was sloppy and unprofessional compared to other frequently visited uhaul locations. The person helping me rent the truck was friendly but not well trained.

Joe M.
Évaluation :

Great atmosphere

Linda G.
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The truck didn't have a ramp. When i called about it, i was placed on hold and i gave up on it after waiting for 5 minutes. When i went ti the drop of location the next day as i said i would, the place was closed. When i callec temple they told me i had to google an open location to drop it off. I askedif they could help me because i didnt have the time to search because my ride to temple was waiting on me. The told me no. I ended up to leaving the truck outside the closed locked gated location. Worse service i ever had

Eric W.
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Le client n'a pas laissé de commentaire.

keith C.
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New system for using cell phone to rent truck is really confusing. Also, when reserving a truck, I don't want to receive a notice that my truck is in a different location than where I want. That is the whole idea of a reservation - it doesn't change. You should be driving the truck to serve me, not for me to serve you. All in all, you need to rethink your new system - it doesn't work. I prefer paper copies any day.

Andres M.
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Le client n'a pas laissé de commentaire.

Deverie H. | First Impressions |
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Wanda was wonderful in explaining and getting us a unit

Henry M.
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Very friendly and professional employees. Very fast as well...got in and out in a short amount of time. They rocked

Remington V.
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Le client n'a pas laissé de commentaire.

Tomas A.
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Le client n'a pas laissé de commentaire.

GEORGE W.
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Wanda the manager was very friendly, cautious and prompt.

Charles C.
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Le client n'a pas laissé de commentaire.

Anastasia R.
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Le client n'a pas laissé de commentaire.

Hipolito L.
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Everything was great no comments great job

Filomeno J.
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Le client n'a pas laissé de commentaire.

Ronni D.
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Le client n'a pas laissé de commentaire.

Harold W.
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Le client n'a pas laissé de commentaire.

Gregory B.
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Andrew was very professional.

Frank J.
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Le client n'a pas laissé de commentaire.

Benjamin C.
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Employees were rude and curt with me, especially when returning the equipment. I felt like I was more of an inconvenience than a paying customer. I most likely will not use this uhaul location again, nor will I recommend it to a friend.

travis C.
Évaluation :

More 17 foot trucks available

Marco G.
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Le client n'a pas laissé de commentaire.

Denisse M.
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Le client n'a pas laissé de commentaire.

Ryan M.
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Le client n'a pas laissé de commentaire.

mary t. | Overall Experience |
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The manager made it easy to check out and get out of there

Greg P.
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You must have a smartphone to get a U-Haul truck. Their system requires you to log on and be in close proximity to the store. I prefer to actually talk to a human when doing business. Returning the truck was easy... the U-Haul employee used HIS phone !

Dale M.
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Le client n'a pas laissé de commentaire.

James W.
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Everything was above expectations. General manager was great.

Thomas M.
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Shorten the time it takes to do the paperwork to get a vehicle..

Joseph H.
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I appreciate the fact that the trailer tires had sufficient tread. Slick tires could lead to hydroplaning on a wet road. Need to have a method for locking the hitch to the ball to prevent theft of the trailer and contents.

Alvaro L.
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Very good. No complaints.

sharron A.
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Le client n'a pas laissé de commentaire.

Matilda F.
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EMPLOYEE WAS VERY PROFESSIONAL, FRIENDLY & I WOULD RECOMMEND EVERYONE TO UHAUL AT HK DODGEN LOOP, TEMPLE, TEXAS

David D.
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GM ( "Wanda") - great to do business with :0)

Catherine A.
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Need new computer system!

Joshua S.
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Guys were nice

Chance C.
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Le client n'a pas laissé de commentaire.

Philip W.
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Le client n'a pas laissé de commentaire.

Jerry G.
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The truck was very dirty the windshield wipers didn’t work - when the person went to bring it to me they had a cigarette they smoked in the cab - very bad experience

beverly A.
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Le client n'a pas laissé de commentaire.

ARTRO A.
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Le client n'a pas laissé de commentaire.

Joseph H.
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Perfect location right off a frequently used through-road from South Temple

Mystina P.
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My credit card was charged twice. I was told the card would be used to reserve the truck but was charged instead. Now I have to file a dispute with my bank to get my money back. This is totally unacceptable and as a long time Uhaul customer, I'm not sure I will ever trust Uhaul with my credit card info again.

Ruth N.
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Le client n'a pas laissé de commentaire.

corey E.
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Le client n'a pas laissé de commentaire.

Robert S.
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Great service!

Rex S.
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Andrew was big help

Mary A. | First Impressions |
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the customer service person Wanda was very courteous and informative. She answered all questions and gave advice on some the kind of lock needed

Larry S.
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Le client n'a pas laissé de commentaire.

Logan C.
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Le client n'a pas laissé de commentaire.

Mark S.
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Le client n'a pas laissé de commentaire.

mary t. | First Impressions |
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Staff friendly, knowledgeable, and welcoming

Tailor B. | First Impressions |
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Super friendly and great service.

Jarrid l. | Overall Experience |
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Great facility and friendly staff. Still upset I couldn’t use any of my earned storage time for the unit.

Brianna W. | Overall Experience |
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Wanda runs a tight ship but it’s amazing! She saved the day for UHaul with me!

Steven T. | Overall Experience |
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Great facility and fantastic customer service.

Raymond J. | Overall Experience |
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When I check out, I was told no Refund I was paid up for the whole month??

Brianna W. | First Impressions |
Évaluation :

This location is wonderful, HOWEVER!...... I will never use UHaul again. Wanda, is absolutely wonderful though and saved my entire day.

Jennifer M. | Overall Experience |
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Wanda and her staff are great people. When I walk in I feel like I am home. I met a new employee who helped me to close out my storage room and Orlando was concerned because I was so hot got me water.

Rene S. | First Impressions |
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Staff very helpful.+

Stefani C. | Overall Experience |
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I understand that it is not the storage facilities fault but there was rat feces ALL over my clothing and blankets and a dead rat in my unit. They should warn people and tell them to cover any clothin

oscar V. | Overall Experience |
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The unit was well maintained, clean and secure.

ANDREA T. | Overall Experience |
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I called to get pricing for the final month because I was moving out of my storage 3/1 only to find out I would still be charged for the full month. Evidently managers are able to make the decision.

Roy H. | Overall Experience |
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No additional comments

Ronald R. | Overall Experience |
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Our experience using this location was great - thank you!

Eric C. | First Impressions |
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There was a little bit of confusion about my storage unit reservation. I also never needed to give so many additional contacts.

Chelsea M. | Overall Experience |
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Do to the mis understanding and wrongful charges I've been charged for is mind blowing. Do to the fact that I didn't even get to use the storage room that was free of rent for 30 days butstillcharge

DANIEL S. | Overall Experience |
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I am being charged 1700 dollars for a unit that this location kept under my name for 2 years after I closed the unit out I even rented the trailer from this location to move my belongings

CHRYSTAL D. | Overall Experience |
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Ms Wanda wonderful providing EXCELLENT service

Barbara Q. | Overall Experience |
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I would rate y'all a 5, but my last day of moving things into storage the gate was broken and blocked by a truck. I had to make 8 walking trips to get my things to storage.

JEFF G. | Overall Experience |
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N/A

Jack S. | Réservation |
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This is a good company. I have not a complaint one.

Susan P. | Réservation |
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Ms. Hall was very pleasant to work with in filling out the contract. She explained everything well and showed us on the map where our locker would be located.

JODY H. | Overall Experience |
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Great staff and facilities! Clean, insect free and always helpful! Thanks Uhaul!

Steven N. | Overall Experience |
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We are very happy with this facility and would use it again if the need arises.

Steven H. | Overall Experience |
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Went out of the way to help me. A great location and knowledgeable people

Steven N. | Overall Experience |
Évaluation :

We were very pleased with this U-Haul facility. This is our third time using them. Miss Wanda and Andrew were especially helpful. They were knowledgeable, efficient and very pleasant. Thank you!

Non reviews have been submitted for this location.

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