The Badge said Owner, which I thought was pretty cool. Took a while to get the paper work done. The one item I noticed was he was the only there at the time and was handling everything. That is why it took a while to get the truck. When I finally got the truck I asked for help to get my car on the car tow. I was told that was extra charge. Was not asked this from the OWNER when filling out the paper work. Your Website for U-Haul said that you would be charged extra if you needed help removing the drive shaft. It actually said that you all would be glad to help get the car on the car tow. I told him forget it, it had already cost me an hour of getting on the road. What was another thirty minutes. I started putting the car on the car tow and a gentleman that I assumed worked there and his name was Sam, this gentleman was very professional and helped me get my car on the car tow. I offered to pay him but he would not accept anything. This gentleman needs to be running this location. I have spent twenty-five years of my life in the Hospitality industry as a General Manager of a very well known restaurant change. Guest service makes you or kills you. I have used U-Haul over twenty years and will continue to use U-Haul but will not use this location and made sure all my relatives know not to go to this location.Thomas S.
Moving Truck Rental in Temple, TX at U-Haul Moving & Storage of South Temple
Pour nous contacter
Temple, TX 76502
Services dans cet établissement :
- Lun - Jeu : 7h am à 7h pm
- Ven : 7h am à 8h pm
- Sam : 7h am à 7h pm
- Dim : 9h am à 5h pm
- Inspection gratuite du remorquage
- Retour client 24 heures
One-Way and In-Town Local Rentals in Temple, TX 76502
U-Haul compte la plus grande sélection de camions et remorques de location locaux et à sens unique dans votre région. U-Haul offre un processus de déménagement simple lorsque vous louez un camion ou une remorque, ce qui comprend : remorques fermées, remorques ouvertes, remorques pour voiture et remorques pour motocyclette. Combinez vos efforts de déménagement en louant un camion et une remorque à U-Haul dès aujourd’hui!
Services supplémentaires à cet emplacement
Nous avons la plus grande sélection de camions neufs!
Nos remorques fermées et ouvertes sont offertes à partir de 14,95 $!
Nous offrons la plus grande couverture en Amérique du Nord!
Nous expédions à l'autre bout de la ville et à l'autre bout du monde!
Nous vendons des centaines de produits qui facilitent les déménagements!
U-Haul est l'installateur numéro 1 d'attaches de remorque en Amérique du Nord.
Évaluations des clients
- 4 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
Plus I was charged twiceKEARRIA L.
Outstanding service, both locations, picking up and dropping off the trailer. Like a well turned machine, very professional, thank you .Vincent R.
I opted out of renting the dolly and moving blankets and yet they were placed in the back of the truck anyway and zip tied to the sidewall of the truck. The manner of this took up valuable space that I could have used. Also, the $20 fee for the "after hours" return at 6 pm is damned ridiculous.Michael P.
Better training (or better equipment) to make pickup and payment a little easier... It took the General manager having me put my card in 4 times before she got the transaction finally done correctly....LEANNA B.
Don't charge a late fee for being a couple mins late, y'all extra asfZane D.
Employees were great for drop off, took care of everything quickly. In and out in no timePeter S.
Customer service is great good place to goRichard V.
Could have used a clean windshield, but other than that, no problems.Elizabeth T.
I got charged a $20 service fee for dropping off my equipment after hours, even though I used the app when I dropped the truck off.KEVIN S.
Had to wait thirty minutes to get truck with only 2 people in front of meBrady M.
I was not clear on how the day charges work. I assumed 24 hour day. So fri 5 to sat 5 24 hours. Sat to sun and sun to mon is 3 days. Suggest showing the time units per day so they under stand how you are billing. Your employee who checked me in was very courteous as was the one who rented to me. Truck was clean, in good condition and really easy to drive. If you have some one nervous. Tell them you had a lady 73 years old who drove it to Dallas and back. Awesome!!SHIRLEY R.
Terrible customer service from day one! They went into our storage unit before we was finished moving out and called to ask me if we was done. Things get broken in a move but they have no where you can throw anything away.ROBERT S.
None neededSuzann R.
Nothing , customer service is always great .. very helpful and friendly staff also very fast and efficient .Daravuth B.
Don't give out trucks with a lock on the gate.hsd to return to get it taken off before I could use the truck. Also said gas tank full it was not full. Luck I took picture before leaving yard.PAUL K.
I have no complaints or recommendations from this rental.BRUCE Z.
The guys did excellent job getting me in and out. They worked great as a team which made the process a lot faster. Thanks guysClifford P.
Too ExpensiveJoseph G.
Very helpful staff professional service .great experience!GERALD O.
A man came out to retrieve the keys when we returned the van and sent us on our way. I'd really like to know what I was charged before my bill comes in.MARLENE K.
Nothing, fast friendly service picking up and dropping off the rental.JAMES T.
It was run well, the equipment was ready, the pick up and return were fast and efficient.MARK Z.
Check in was kind of slow -- we registered to pick up at 7 am and were on the road at 8 am (mainly because the first van had a check engine light on, so we were switched to a different one). But, the manager was super nice and the van worked perfectly.Caren H.
Nothing! everything is already being done! Very professional service! I will highly recommend this store to anyone who is in need of U-Haul for any reasonadrian S.