Trailer tires were under inflated at pickup. Link I was texted to verify the pictures of the trailer conditoin had no pictures. I had to upload one of some slight passenger fender damage that existed before pickup. Requested pickup was in Lawrence, so having to drive to Topeka was less than ideal.Jim G.
Customer Reviews for U-Haul Moving & Storage of South Topeka
Pour nous contacter
Topeka, KS 66609
(N Of S Topeka Turnpike Exit)
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun - Jeu : 7h am à 7h pm
- Ven : 7h am à 8h pm
- Sam : 7h am à 7h pm
- Dim : 9h am à 5h pm
Heures d'ouverture spéciales
- 12/24/2021: 7h00 am à 4h00 pm
- 12/25/2021: Fermé
- Inspection gratuite du remorquage
- Propane payable à la pompe
- Retour client 24 heures
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Didn't get the correct equipment even though I reserved over one month in advance.J W.
Le client n'a pas laissé de commentaire.Michael K.
Le client n'a pas laissé de commentaire.ANDREW N.
Le client n'a pas laissé de commentaire.Brenda P. | Online Move In
Le client n'a pas laissé de commentaire.KIM K. | Expérience générale
Le client n'a pas laissé de commentaire.ROBERT S.
Trailer drove well and got the job done.Ken H.
Le client n'a pas laissé de commentaire.Nichole D.
Even though i had a bad experience picking up they made it better when getting the storage unit an droping off our truckAnthony B.
Staff was very helpful and professional.BRADLEY S.
Equipment had a lot of damage that was not properly noted when checking out.Terese S.
Le client n'a pas laissé de commentaire.ROSE W.
Thank for great customer serviceDOREATHA S.
Le client n'a pas laissé de commentaire.Pamela R. | Premières impressions
Le client n'a pas laissé de commentaire.Demetrius R.
Key was bent resulting in locked ignition. Two hours before roadside assistance arrived to solve the problem. Two options that would have made this better1) fix the key or 2) provide instructions regarding key before rental.Curtis B.
Le client n'a pas laissé de commentaire.PAMELA R.
Aftet driving for two days an all the trouble we had,they were very kind an helpfulAnthony B. | Premières impressions
Le client n'a pas laissé de commentaire.Patricia I.
Also excellent serviceFrancisco A.
Sanitize the cab after each use for smell free cabJOSHUA M.
Le client n'a pas laissé de commentaire.MERLE T.
Le client n'a pas laissé de commentaire.MERCEDES J.
I been dealing with the guys for years keep up the good work fellasBRIGITTE C. | Premières impressions
Listen to the wants and needs of the customer which you do. And thank you.Bill S.
Le client n'a pas laissé de commentaire.Richard S.
Le client n'a pas laissé de commentaire.DAVID W.
The lady that checked us in was not very friendly and seemed annoyed with us fromm the get go! And when we returned or u haul the guy was very rude and irrated asking if we checked the fluids and stuff um that is your peoples job not mine I don't work there...And then we got back we filled it up more than what we had in it and he smarted off well did you take a picture of it.....If your employees don't wanna work with the public they might need to find a new job!! And mabye explain to the customers better !WILLIAM W.
Le client n'a pas laissé de commentaire.Cathrine J.
The employees where all very friendly and helpful. Made a stressful time a bit less worry free.ANITA V.
Le client n'a pas laissé de commentaire.STEPHEN K.
Le client n'a pas laissé de commentaire.THOMAS B.
I really enjoy my experience with Uhaul, It was my first time using them. I've helped friends and family move before and they always used Uhaul.SCOTT F.
Le client n'a pas laissé de commentaire.DERRICK M.
Have fresh coffee for customers and employees and doughnuts.. Alot going on early on the morningBRYAN F.
Le client n'a pas laissé de commentaire.Abigail B.
The gentlemen working here are not only courteous,they are also professional and always helpful adressing any questions/concerns that may arise. Will definitely come back and highly recommend this location .MICHELLE H.
Le client n'a pas laissé de commentaire.NEIL D.
Need to work on your website specifically when trying to return the equipment during non-working hours. I was unable to complete the online return procedures. It would time me out or would say I was unable to go on because my location was off even though I had turned it on.Ronette O.
Le client n'a pas laissé de commentaire.Bradley M.
The online check in was difficult to use and took longer than I thought it would. Next time, I will walk in and let the staff help me.Theodore M.
the first associate was disrespectful and rather invasive. He opened and got into my truck without my consent and belittled my wife who works on trucks and then only apologized to save face. I would rather drive a trailer or uhaul truck from leavenworth ks... even youngstown ohio to topeka before I ever use this location again.CATHERINE C.
Le client n'a pas laissé de commentaire.KENNEDY R.
Le client n'a pas laissé de commentaire.LISA M.
Everything in unit ruined by mice and dead mice and poopAllen W. | Expérience générale
Everything thing was great. Keep up the great work you do I!Cora S.
Inside of trailer was left very dirty. I had to sweep it out before I used it.Lyle S.
Really great to work with.Lonnie H.
Don't over charge stick to original agreement!!John S.
Le client n'a pas laissé de commentaire.CHRISTY C.
The truck was clean but maintance was needed! The truck was pretty beat up, the steering was the loose, the doors were loose, pretty mcuh everything was loose, we nicknamed the truck "Lucy"Clark H.
Rental went quickly, staff not the friendliest but overall experience went well.Marilyn T.
Le client n'a pas laissé de commentaire.JOSE N.
Not sure. The truck was ready for me when I arrived, the staff was friendly and helpful, and I was in and out in no time at all. When I returned the truck check in was easy and fast - no hassle. Great facility and seems to be well run.RICHARD G.
Le client n'a pas laissé de commentaire.ZACHARY H.
Great service from staffDavid L.
Le client n'a pas laissé de commentaire.Brian H. | Expérience générale
Le client n'a pas laissé de commentaire.MERCEDES J.
Garrett was awesome. Very accommodating to our circumstances. Appreciate everything he did for us. Thank yiouJim H. | Expérience générale
Very friendly, right there when I pulled in.Kathryn E.
Nothing here, all did a great job! Will definitely come back!VICKI D.
Staff was very helpful and readily available for drop off assistance.Bradley G.
That td was a piece of crap afer i got my car loaded on it and got on the highway it vibrates my truck all the way to Tennessee i know it was not my truck because that is why i came to topeka was to pickup my new truck its 2021 Silverado with less than a 100 miles on it so i think i should be refunded at least half of my rentalDennis T.
I had a problem and tried calling this location they would not Answer they forward their phones and it went to the white one 800 number and I was on waiting for a long time. I sent them a message online they did not answer I attempted to speak to the district manager online and then I got no response and then they want to charge me five times the amount of what I originally paid terrible service.CYNTHIA P.
Le client n'a pas laissé de commentaire.ANDREIA J.
Fast and easy - both picking up and returning.PATRICIA L.
My pick up and drop off were great I see no need for improvement. The employee that helped me for the pick up was super nice and I had issues with wiring on my truck it was cold rainy and windy and he helped get the problem fixed! Couldn't have had a better experience!Heath W.
Le client n'a pas laissé de commentaire.James B.
Le client n'a pas laissé de commentaire.David B.
Definitely check tires. UHAUL looks at the overall condition but neglected the tires on this trailer. Thankfully the Colorado Springs location was wonderful in helping us. Roadside assistance was very backlogged. After loading our car we found 2 tires needed replaced. These were not new issues for these two tires and should have been replaced before UHAUL rented this car hauler. There was a lot of empty highways between Topeka and Colorado Springs if we had problems in route. Disappointed.DUANE N.
Biggest U-Haul location in Topeka, they have everything and plenty of people to help.Kurt P.
Communication between the confirmation call and the person at desk was non existent,I was told on the phone that I had the rental for 8 hours but at the desk I was told I had only 6 hours, If I ran a company like that I wouldn't last,STANLEY M.
Le client n'a pas laissé de commentaire.Andrew S. | Premières impressions
Don't overestimate mileage when I said one trip. They charged me 80 bucks for a 38. Mile trip in a 15 ft truck. Was told 0only the amount I used would b charged, where is the other 40 bucks.. ???LINDA O.
Le client n'a pas laissé de commentaire.HENRY M.
Nothing, everything was greatJAMES B.
Le client n'a pas laissé de commentaire.MARSHA M.
Staff in Topeka was incredibly professional, knowledgeable and kind.patricia h. | Premières impressions
Le client n'a pas laissé de commentaire.Jeffrey H.
The employee said it was on 3 quarters of gas and it wasn'tPamela K.
Continued positive customer serviceSHARON W.
Need to add USB ports, Cruise control and power windows.JANET B.
Le client n'a pas laissé de commentaire.REBECCA F.
let lower the mileage fees and all is goodHENRY M.
Le client n'a pas laissé de commentaire.Floyd G.
Have trucks available at all your locations. I had to put an extra 10 miles on the truck because your location close to me didn't have any 10' trucks.Philip A.
Le client n'a pas laissé de commentaire.Dan G.
Le client n'a pas laissé de commentaire.OLIVIA P.
Le client n'a pas laissé de commentaire.LEANNE R.
They were very accommodating.joseph M.
Quick, competent and courteous and not out the door 10 minutes before closing time like so many. Furthermore the costs were reasonable.DARYL K.
Le client n'a pas laissé de commentaire.Alfred S.
The lot was a little rough. Broker concrete laying about and it wasn't clear that I was supposed to park on the far side of the building. Otherwise the gentlemen that gave/received the truck were friendly, helpful, and quick. Very satisfied.Michael S.
Le client n'a pas laissé de commentaire.KURT B.
Le client n'a pas laissé de commentaire.Stephanie W.
Le client n'a pas laissé de commentaire.Kristy D.
Le client n'a pas laissé de commentaire.Robert C.
Friendly and knowledgeable staff.Megan B.
Le client n'a pas laissé de commentaire.JON V.
Always First Class ServiceGary H.
The truck I got leaked all over everything I own! Uhaul was working with me until I returned the equipment at my destination then basically got told to forget all the damages and repayment..planning to take legal actions if not resolved.Terri L.
Invested with roaches and mice all my stuff is messed up, so mad I didn’t get the insurance thinking everything would’ve been okay and now having to pay someone to come get mice out of my house.Lanyia J. | Expérience générale
Le client n'a pas laissé de commentaire.SONYA R.
Le client n'a pas laissé de commentaire.Dwight W.
Le client n'a pas laissé de commentaire.Megan H.
Higher rate than if I did it by the mile . Rude customer service Not clean truckMohammed A.
Attitude of in store customer service was very poorTernanglia J.
Le client n'a pas laissé de commentaire.Craig H.
Le client n'a pas laissé de commentaire.JOEL G.
The guys that hooked up and unhooked the trailer was great. They took their time to show me everything and answer all my questions. Great place and I will be renting again real soon.Kaylene M.
Le client n'a pas laissé de commentaire.Edith B. | Premières impressions
Le client n'a pas laissé de commentaire.sondra r. | Premières impressions
The staff was fast friendly and quick it was a good experienceBRIAN G. | Premières impressions
Very helpful and friendly.Adam D. | Premières impressions
Friendly helpful staffRobin L. | Premières impressions
Gréât Expérience Overall. The facility is clean and easy and staff is knowledgeable and helpful with my questions. Merci!Seth B. | Premières impressions
Manager was very helpful and kind!BARBARA JEAN K. | Premières impressions
Le client n'a pas laissé de commentaire.edward f. | Premières impressions
Very helpful and knowledgeable and resourcefulrobert b. | Premières impressions
Le client n'a pas laissé de commentaire.Kevin H. | Online Move In
Le client n'a pas laissé de commentaire.susan v. | Premières impressions
Le client n'a pas laissé de commentaire.Karla F. | Premières impressions
Very accommodating & helpful!!Jayson M. | Premières impressions
Only my space rental shows on my account. It doesn't show my vehicle rental so I couldn't do an after hours returnLori H. | Premières impressions
They are here for the customers needs. I my u haul.STEPHANIE B. | Premières impressions
Went above and beyond.Jim H. | Premières impressions
It was to my satisfaction.Karen J. | Premières impressions
Services supplémentaires à cet emplacement
Nous avons la plus grande sélection de camions neufs!
Nos remorques fermées et ouvertes sont offertes à partir de 14,95 $!
Nous offrons la plus grande couverture en Amérique du Nord!
Nous expédions à l'autre bout de la ville et à l'autre bout du monde!
Nous vendons des centaines de produits qui facilitent les déménagements!
U-Haul est l'installateur numéro 1 d'attaches de remorque en Amérique du Nord.
Propane service delivered straight to your door!
We have the largest selection in the industry!