Customer Reviews for U-Haul Moving & Storage of South Walkerville

3 514 évaluations

1508 Walker Rd   Windsor, ON N8W3P4

(226) 216-0546

Consulter la carte de l'établissement

Heures d’ouverture

  • Du lundi au jeudi
    De 7 h am à 7 h pm
  • Vendredi
    De 7 h am à 8 h pm
  • Samedi
    De 7 h am à 7 h pm
  • Dimanche
    De 9 h am à 5 h pm
Heures d'ouverture spéciales
  • 12/24/2023: 9h00 am à 1h00 pm
  • 12/25/2023: Fermé
  • 1/1/2024: 9h00 am à 7h00 pm

Services dans cet établissement :

Pour nous contacter

(226) 216-0546

1508 Walker Rd
Windsor, ON N8W3P4

Services dans cet établissement :

Heures d’ouverture

  • Du lundi au jeudi
    De 7 h am à 7 h pm
  • Vendredi
    De 7 h am à 8 h pm
  • Samedi
    De 7 h am à 7 h pm
  • Dimanche
    De 9 h am à 5 h pm
Heures d'ouverture spéciales
  • 12/24/2023: 9h00 am à 1h00 pm
  • 12/25/2023: Fermé
  • 1/1/2024: 9h00 am à 7h00 pm
  • Inspection gratuite du remorquage
  • Retour client 24 heures

Testimonials From Recent Customers

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Overall Rating:

Les commentaires sans texte sont cachés. Afficher affichés. Ne pas les afficher

Évaluation :
5

Truck was not in the greatest shape but it did the job.

PAUL W. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

LOUIS K. 
Évaluation :
5

I have been a customer of this UHaul location for approx 5 yrs. I have made use of virtually all of the products offered and have a large storage unit. I moved to that location from another storage company because of April Chappus. I appreciate her professionalism, as well as her management and leadership style. The employees working on her team were all courteous and cooperative and eager to help the client achieve her/ his goals with a rental.

GRACIELLAL S. 
Évaluation :
5

We had a storage locker here for over 6 years, since the building was just being converted by uhaul. The inddor nature of the lockers, with climate control, was a great feature and so much nicer than the lockers that are outdoors. The access hours and gate remote worked well for us, and the few times we had staff contact was all good.

Carole H.  |  Expérience générale 
Évaluation :
3

The van was so dirty that I couldn't see out the rearview mirror

Pete S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

JOHNT F. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

LYLEA P.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

ZELENA REBECCAA ROSELINE S.  |  Expérience générale 
Évaluation :
5

Truck was junk, alignment was off, no cruise control, very loud in the cab, trailer chains were not in working order. Not happy.

Joe O. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Jacob M. 
Évaluation :
1

Your people didn't now i can't take the small ubox over to the USA so i had to rent another truck and transfer my load buy myself but it was there fault it was the person in charge of the ubox Rachel. So you should reinforce the right procedures for the ubox, very disappointed.

mike M. 
Évaluation :
3

Staff show client location of truck and tell them about taking pictures

CARMENP C. 
Évaluation :
3

I made a reservation for 8:30am and, even though I have to wait be approved online for some minutes, my vehicle was just ready to go after 9am. The vehicle wasn't cleaned, there was a Tim Hortons cup on the dashboard and on the trunk there was some paper and pieces of cardboard. The system of U-Haul online isn't good as well, it don't show the mileage on the vehicle before I started so when I returned the van, it shows that I have ride more than I really did. It says that I drove for 60miles but it was 60kms and I got charged more than it should be.

Fabio F. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

JULIE M. 
Évaluation :
1

Le client n'a pas laissé de commentaire.

Ashley B. 
Évaluation :
5

⭐️⭐️⭐️⭐️⭐️

Dan G. 
Évaluation :
5

Very impressed with the location. Staff was beyond amazing! Business building very clean.

Amanda M. 
Évaluation :
5

the employees were extremely pleasant to work with and very knowledgeable. the truck was tidy and well kept and good on gas just a bit dusty on the dash.... the only complaint i have is the associated work help the ancients i booked them but they didn't even call me and when i did call them it sounded llke i woke him up then he asked if he could call me back in a few minutes he said he couldn't help me and then i had to call my uhaul center to find out how to get my money back i would not recommend these guys to anyone.... very unprofessional but i know thats not uhauls fault just wanted you to know thank you for such excellent service i will always come back!

kyla G. 
Évaluation :
5

I was saying on the last one of these I was filling out that I would love to thank yous for making mine and my daughter's move so easy from the aspect of the 2 units we rent and the great truck and the great people that there thank you so very much!

CARMAN DAVID F.  |  Premières impressions 
Évaluation :
5

The women at the store are wonderful and so nice and the vehicle was excellent. The people in this store could not be nicer. For instance a man came in complaining about 30cents on the boxes and was truly mad and they were the most kinds people to the guy that was a told asshole and very courteous to him and I just want someone to know

CARMAN DAVID F. 
Évaluation :
5

Fast, convenient and staff was super friendly Keep up the great work!

Burhan F. 
Évaluation :
5

Very pleased with everything We never had to worry about anything. Merci

Wayne F.  |  Expérience générale 
Évaluation :
2

Unfortunately the fire at the storage facility wasn't dealt with properly an poor Communication. Then when they had the roof fixed or painted it caused a lot of dust an paint to Enter the roof of my unit. I wasn't told about this until I tried to enter my unit an asked why it was covered in paint. I have pictures of there effort to clean it an it wasn't by far worse than it was prior. Very disappointed in the service

Katrina D.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jayms D. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

TIMOTHY H.  |  Expérience générale 
Évaluation :
4

Requested a newer truck because I was taking the truck 700+ Km D Didn't receive a newer truck The check engine light came on making the drive more stressful then it needed to be Could have been avoided with a newer vehicle like I requested

matt B. 
Évaluation :
5

Best Customer Experience!!

Dan G. 
Évaluation :
1

I reserved booking 1 week prior to moving at Dougall Branch as it was closer to my home. It was changed automatically changed to Walker. I called UHaul as I wanted truck from Dougall so it would cost me less, less miles. I was told that there are no 20 feet trucks at Walker and I can only take chance, but at Walker it is guaranteed otherwise I get $50. Surprise surprise, moving day, I went long way to Walker branch and they said that they have all the trucks except the one I booked. Wait, What? I kept on insisting, they said they have either 26 or 15 feet truck, none other. What should I do then? I was told to pick up from Dougall branch which I wanted in the first place and never got. It's moving day and I'm getting this response. Then I told them will they give me $50 which they guaranteed? After some keystrokes and checking the computer, I was given the key of 20 feet truck, yes, but why it had to be it that way? It was so miserable. If there was someone else in my place and did not ask questions, you wouldn't have given them the truck they really wanted in the end? It was my first experience at U-Haul which I will never forget.

Salmaan A. 
Évaluation :
5

Thank you fir a great service

Oluwaseun F.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Dan G. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Erin M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

NGAN N.  |  Expérience générale 
Évaluation :
4

Le client n'a pas laissé de commentaire.

sakib A. 
Évaluation :
5

Customer service representatives were super excellent . Thank you for your wonderful service

Oluwaseun F. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Harry T. 
Évaluation :
5

Walker Rd U-Haul is my favorite U-Haul rental place! They are always so nice and friendly. I returned the vehicle early and they went through the process of checking me out on the spot after inspection and sent my bill to me by email. The vehicle was clean and in good repair. The truck ran well and was easy to handle driving even on the 401. Overall I am very happy with the experience for the day.

Wendy W. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Eugene P. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Ayaz F. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Ron M.  |  Expérience générale 
Évaluation :
5

Needs to improve how to get the refund to customer right I am still owe 17,14 and I have not received it

Josie S. 
Évaluation :
5

Very good staff excellent service

HOANG P.  |  Premières impressions 
Évaluation :
4

The truck was dusty and with debris. The back roll up sticks badly and the driver's door does not close all the way due to damage. So maintenance seems a bit less than I'd like but still I wasn't expecting perfection either.

Eric S. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

BARTLEY P. 
Évaluation :
5

Everthing was great Cheers!!

Kevin F. 
Évaluation :
1

My suggestion would be to have your staff provide a friendly acknowledgement to customer upon arrival- I was the only customer in store at approximately 10:05 am and had to wait for the two employees to finish their personal chat about hair colour etc.before being acknowledged - I was also treated like I wasn't standing there while they continued there personal conversation while I was waiting on your employee on instruction in order to pick up my rental. Same type of scenario was experienced on drop off Two store staff both took their time to address/ acknowledge me (the customer) I then received my change in quarters while being notified by your staff that “apparently it was a bank holiday” so change was given in quarters. I arrived at approximately 1:20 pm to return vehicle and waited and waited and waited to get a receipt printed for the transaction - to which I was told the system must have been down. So I left without a receipt In addition to this I was repeatedly interrupted during my check out with your staff - a FedEx driver came in behind me and was acknowledged and I was spoken over and again treated like I wasn't even standing there. Instead of taking care of me and then addressing the next customer. All the while a male was on the phone and a customer approached him for help and that customer was told “over there bud, you need to see her” and returned to his phone call - if for whatever reason he was unable to attend to customers I feel those phone calls should be done in a private office - from what I heard from the conversation he was discussing ethnicity and “ have you ever heard of an Indian named … whatever he said” I don't remember the name he said Overall a very disappointing experience - my overall impression was an entitled staff with absolutely no skill in providing even basic customer service. I don't typically respond to these requests for opinion but my experience has left me no choice other than to communicate my experience. Seems to be a very low moral or badly managed I'm only guessing but overall a substandard experience at best.

Tammy D. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

tina k.  |  Expérience générale 
Évaluation :
5

The customer service at the Walker Rd UHaul site was excellent. I can't say enough about it. The service was quick and yet the service people, at the front desk, in the warehouse and in the delivery was thoughtful, helpful and I never felt like I was rushed. They answered all my questions nicely and informatively and at times volunteered information that always made things better or easier. I would highly recommend this company and especially this location to anyone. I would like to say thank you to each person at this location whom I dealt with, you made a stressful job so much easier.

Judy S. 
Évaluation :
4

Nice and quick and on your way. A little expensive though at $1,43 a mile

Jay C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Hinan M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

JOHNT F. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

daniel L. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Nyrab T. 
Évaluation :
1

There was never proof of insurance provided. Was not explained my options and was under the impression that my unit was insured. Flood in my unit, lots of my things were ruined and thrown out before speaking with me. Very poorly run and now I am at a large loss for items that belonged to me.

Jackie T.  |  Expérience générale 
Évaluation :
4

Let people know how drop off works (taking pictures of odometer and fuel range) before key drop off

gordana J. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Leslee K. 
Évaluation :
5

Staff is friendly and helpful. April Chappus is an excellent forklift operator and couldn't be more helpful.

Derek D.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jason M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Oretha S.  |  Expérience générale 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Julie W.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Amy D.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Brad B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Sheila D. 
Évaluation :
1

Absolutely horrific experience! Roof leaked and I was told they had a crew that would go in and check if the two units I had were affected. I was not notified after that so I assumed everything was fine. When I returned to the unit the following week I was surprised to see half of my belongings were missing. The people at the front desk had no idea what happened to my things and told me I would have to wait until the long weekend was over to have someone track them. After the weekend I was told that they took it upon themselves to dispose of over $8000 worth of my things. I was also told that because they did this without my consent and because the leak was due to lack of maintenance I would be reimbursed for everything I lost. Come to find out they are only giving me $1000 for the insurance I purchased and that was it. This was literally everything myself and my son owned. I will never deal with this company again, nor will I recommend it to anyone I know.

Tonya D. 
Évaluation :
5

Nothing as the experience was top shelf!

John O. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

BILAL A. 
Évaluation :
5

I love and Appreciate you for allowing us to able to do my job very well, Thank you for your caring

EDWINSONELDRIN V. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Keith L. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Paul B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Deanna T. 
Évaluation :
5

Awesome customer service! All are always very friendly, helpful and very approachable! Fantastic service at this location! I'm very satisfied in my services here!

Lisa C.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Piera R.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

ANTHONY W. 
Évaluation :
5

it was good service

Charlie S. 
Évaluation :
5

i would recommend uhaul over any other place every one i dealt with was very professional

Chris C. 
Évaluation :
5

Will continue to be a good customer.

Timothy B. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Don W. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Richard M.  |  Expérience générale 
Évaluation :
1

Arbitrary rule changes, leaky roof, rodent infestations, piercing alarm noises every 5 minutes, manager making weird accusations about me sleeping in adjacent unit, manager changing the hours of availability and access to storage unit but maintaining the monthly fee with no reduction

ROBERT S.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Christopher S.  |  Premières impressions 
Évaluation :
5

Looking forward to using your facility for future moving and storage needs.

Kari L.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Don M.  |  Expérience générale 
Évaluation :
2

All Of the above is correct, only thing when uhaul had water damage, my locker was broken into and my box spring was stolen and my brand new tv was taken out of it orignal box and put into a uhaul box and the remote went missing.

Wendy C.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Nyrab T. 
Évaluation :
5

It was a good experience. Nothing to complain about.

VINCENT R. 
Évaluation :
5

Staff is extremely helpful. They understand people's needs

Peter S. 
Évaluation :
5

The young man out in the yard was very professional and a big help. Ty

Leslie W. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Tracey D. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Arsen R. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Rebecca V. 
Évaluation :
1

Finding the room was not easy. The code that was given, didn't work. Had to cut off the tie that was on the door. Nothing about this has been convenient.

Tammy M.  |  Online Move In 
Évaluation :
5

Le client n'a pas laissé de commentaire.

AASHISH K. 
Évaluation :
1

Le client n'a pas laissé de commentaire.

Wisan Jamal A.  |  Expérience générale 
Évaluation :
5

Great service as always from the girls up front as well as the guy that helped us setup the trailer and take it off. Everyone here makes life very easy. Merci!

Nyrab T. 
Évaluation :
5

Nothing really. Good experience. Thanks,

nick L. 
Évaluation :
5

ive rented many there always helpful and friendly

Barbara J. 
Évaluation :
3

My son the driver dropped it off. He was suppose to do a return form but no documentation was provided to me at time of pick up. Locked truck and put the keys into overnight slot. However my price didn't reflect a reduction for not having any blankets and it was returned with more fuel than was in the truck upon pick up.

Carol H. 
Évaluation :
5

there well trained and know what they are talking about the staff was real friendly

Chris C.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Dana C. 
Évaluation :
5

Good service nice attitude, great job!

Mei W. 
Évaluation :
2

Floor and fire at the walker road facility within one year, my storage unit does not have a proper roof so i was affected by the flood and have seen chew marks from rodents in some of my cardboard boxes. Some positives: April and Johnny are exceptional staff members. They have been very kind and accommodating also extremely helpful.

daniela p.  |  Premières impressions 
Évaluation :
4

Very kind and friendly staff

Candice K. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Gianfranco P. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Arsen R. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Gurbax W. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

PROVCO C. 
Évaluation :
5

Merci

tammy j.  |  Expérience générale 
Évaluation :
5

April Chappus is excellent very helpful...great experience would recommend to all my family and friends.

Shawn H.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Trish B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

James B. 
Évaluation :
5

April Chappus and the young man that helped me the other day, went above and beyond for any concerns I had with my unit. As I had to move my exes belongings into the facility. It was a smooth transfer of the keys and him taking ownership of his belongings.

monique t.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Stjepan K. 
Évaluation :
5

April was extremely helpful and accommodating

KRISTINA L.  |  Premières impressions 
Évaluation :
5

Repeat customer and always great service. Merci.

TAMMY B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Gino G. 
Évaluation :
5

Good experience with this location

James B. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Michelle G.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Stephanie R.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Nikhil C. 
Évaluation :
5

Good service

Stephanie R. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Alexa T. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Keith S.  |  Premières impressions 
Évaluation :
5

Great pleasant service!!!

Christopher G. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Gary G. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Ian H. 
Évaluation :
5

Only need to be a little more clean the warehouse but only a little more

olivares s.  |  Expérience générale 
Évaluation :
5

Terrific location and value added service

Yousef J. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Joshua B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

maria K. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Darin R. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

PONPALANIKIRAN B. 
Évaluation :
5

I personally recommend that everyone go to walker location I've never been more comfortable with it being there greatest place to go

Paul H.  |  Expérience générale 
Évaluation :
5

Excellent service and was quick with short notice

mackenzie J. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Joe P. 
Évaluation :
5

Quick and easy drop off as well.

rick S. 
Évaluation :
1

Le client n'a pas laissé de commentaire.

Maja B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Dan G. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Hieu L. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Donelda F.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Donelda F. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Kristina L.  |  Expérience générale 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Hamed A.  |  Expérience générale 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Dennis J K.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

KENNETH T.  |  Expérience générale 
Évaluation :
5

Staff were very helpful and pleasant. Great place!

Stephanie M.  |  Expérience générale 
Évaluation :
5

I appreciated all the patience and help I received from staff as I tried to coordinate an 8 hour move between cities. I changed my dates, my storage unit size and my truck size and found staff to be very flexible and accommodating.

Beth L.  |  Premières impressions 
Évaluation :
5

The manager April, and store front workers Erika and MacKenzie were always helpful and professional. Thanks for being a big part of our community !!

Robert T.  |  Expérience générale 
Évaluation :
3

Le client n'a pas laissé de commentaire.

BRADLEY B.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

LORI ANN SUSAN S.  |  Premières impressions 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Olivia M.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

William D.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Nicholas J.  |  Expérience générale 
Évaluation :
4

Le client n'a pas laissé de commentaire.

jacob s.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Richard M.  |  Premières impressions 
Évaluation :
4

Dusty and lots of paint chips

Jerry B.  |  Expérience générale 
Évaluation :
3

N/a

olivares s.  |  Premières impressions 
Évaluation :
5

April is a top Manager! You're so fortunate to have indivuals with excellent work ethic and customer relations. Amazing!

Heidi F.  |  Premières impressions 
Évaluation :
5

All the staff in office was fantastic!

David J.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

PAUL P.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

monique t.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Leigha B.  |  Expérience générale 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Michelle G.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jeff L.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Tyler B.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Lisa C.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Karen C.  |  Expérience générale 
Évaluation :
5

April and Erika were awesome to deal with!

RAMSEY F.  |  Expérience générale 
Évaluation :
2

Le client n'a pas laissé de commentaire.

Walter L.  |  Premières impressions 
Évaluation :
4

Great staff and all very friendly and helpful.

HARISDAVID R.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Kristen M.  |  Expérience générale 
Évaluation :
5

I would use this facility (Windsor Ontario, walker Rd.)every time in future if the location worked for me. Safe, secure, professional, friendly and a well trained staff. Their store front is well stocked with everything I needed and the things I did not anticipate. Their selection of locker sizes to fit the need and avoid over paying for space unneeded. BIG THUMBS UP TO U-HAUL AND A GREAT BIG. THANK YOU.!!!

Pat M.  |  Expérience générale 
Évaluation :
5

I was very pleased with the condition our property was in. The facility was kept clean, dry & well lit.

Jake P.  |  Expérience générale 
Évaluation :
5

Professional and knowledgeable

Morris C.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

JACK WILLIAM W.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Danielle G.  |  Expérience générale 
Évaluation :
4

I had a classic van in there since 2017 i loved it you had climate control and plug in. The floors used to be cleaned where we were but that stopped. Im upset that you kicked all of us classic people out. Ony 4 weeks notice. We payed faithfully you never had to worry about us. We have our own insurance. Would for you to let us back in PLEASE Moved in November of 2017

MICHELLE C.  |  Expérience générale 
Évaluation :
5

The only problem was finding dollies. At first they were abundant and then they slowly started to disappear until becoming difficult to find without a long walk. Sometimes I would just not bother trying to find one because none were in sight. I suspected many people were keeping them in their storage rental units, or simply stealing them in trucks when moving out. Not your fault. I'm finding in general that many more people than I used to think are simply inconsiderate, self-centred, and dishonest. Sad. No simple solution short of better and monitored video surveillance. Only other thing I can think of that might help is having a barcode (like in stores) that would activate a beeper in the front office when it gets to the exit door. Not an easy thing to manage and risky I guess. Maybe the only way to keep a handle on it is to have them available for use with a deposit. Essentially rent for the hour or few hours. Still not an easy solution, but would at least guarantee availability.

STEPHEN R.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

CHRISTINE DUROCHER A.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Christine H.  |  Premières impressions 
Évaluation :
4

Very disappointed that UHAUL decided to abandon RV storage at their Walker Road facility, illogical use of the perfect facility for heated boat, car, rv etc. storage.

Peter T.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Michael N.  |  Expérience générale 
Évaluation :
5

Happy helpful professional staff. Clean and easy to access when needed.

adriana g.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Bruce H.  |  Expérience générale 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Jeffrey K.  |  Expérience générale 
Évaluation :
4

Though the site is well staffed, it's an old factory so it is filthy and bits of the ceiling fall, requiring protection for my vehicle. As far as vehicle storage goes, it was more than adequate. I only used this site for vehicle storage. Since they stopped offering this, I can't recommend it in that capacity. 45 days notice to vacate, while seemingly adequate, is not. No solution was offered within the Uhaul family and to evict all vehicles without some recourse, even temporary outdoor storage, is not satisfactory. Locating appropriate storage is not a simple matter and indoor storage is a premium service that is not easily found. This is not a dispute as the service was good and as advertised. The eviction, however, was poorly handled and clearly made to increase profit from the site.

Greg D.  |  Expérience générale 
Évaluation :
3

It's too bad they eliminated vehicle and boat storage. It's very disappointing. We enjoyed our stay.

MICHAELJ C.  |  Expérience générale 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Todd S.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Debbie H.  |  Premières impressions 
Évaluation :
5

Had no concerns everyone was great

Teena O.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

MARY F.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

aaron s.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

TINAMARIE M.  |  Expérience générale 
Évaluation :
5

Perfect storage close to home always a pleasure at service

Linda L.  |  Expérience générale 
Évaluation :
5

April and Rebecca are amazing. Super helpful and always pleasant

Don C.  |  Expérience générale 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Mike H.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

David L.  |  Expérience générale 
Évaluation :
5

They assigned me a unit that had a lock on it already but got me a new one close by within a couple minutes when I called.

Kevin E.  |  Premières impressions 
Évaluation :
5

April Chappus is an exceptional Manager. I don't think I've met a nicer human being. She should be rewarded for her excellent work. You're lucky to have her.

Heidi F.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

IVAN M.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

jarrod M.  |  Expérience générale 
Évaluation :
5

Doesn't matter the weather. Indoor climate controlled is the only way to go!!!

Carl W.  |  Premières impressions 
Évaluation :
5

The only problem I have is actually the cost I believe it's just a little expensive I've heard the size that you get otherwise everything else is great

Ann T.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Christopher C.  |  Expérience générale 
Évaluation :
5

Employees where always helpful and considerate

SEANDAVID C.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Donald C.  |  Expérience générale 
Évaluation :
5

The staff at the location were super helpful and friendly when I moved into unit as well as my move out. The location is very well maintained and clean Thank you 

Kelleigh M.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

K-JENNY T.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

bobbi Jo D.  |  Expérience générale 
Évaluation :
3

Amazing staff, however, all of my stuff had feathers and bird p*op on it since the top of the unit wasn't covered. Accessing the building/leaving the building is a terrible set up. Having to swipe twice, hit an open button then get back in the car in time with mobility issues is not easy and many times another vehicle was waiting to enter/exit.

TRISHA D.  |  Expérience générale 
Évaluation :
1

First month was awesome. Being able to drive in and fill/empty the init is awesome. Month two started well. The Second Lady weekend of the month I emptied a bunch of boxes that were on the ground. Thankfully I did. Went back the following weekend and found water in the unit on the bottom of some of my things. And large water marks right where those boxes were the weekend prior. I checked the back of the unit on the outside and there was water coming in from your roof. And I know you knew about it because of the Uhaul blankets surrounding the whole back of all the units in that block, that were not there the weekend before. Accidents happen, but the fact no one called me to let me know to come check my unit. I had to tell you guys about the water in my unit. The belongings in my unit were those of my deceased brother. Irreplaceable things. Most were unaffected, a couple I'm still drying out. The fact you knew of the leak and didn't reach out is unacceptable. My brother rented his unit for 5years, at a Uhaul storage in Detroit. Never an issue. I rent one for two months, and barely survive a disaster

Thomas G.  |  Expérience générale 
Évaluation :
5

The only comment i have is that when I got the moving truck they assigned me, the has was at a quarter tank. The digital read was that I had 53 miles until I would run out of gas. Luckily I was only going from the Walker Road facility to Howard just before Giles and then to Seneca St. And then back to the facility on Walker. Lol. I was able to put in 40 and bring it up to a quarter of a tank. Well a smidgen more really. My point being if I had to drive to more then 53 miles to get to where I am moving from. I would have to put in gas before moving. Not everyone can guess how much gas they are going to need. Most people are on budgets. Plus it is very expensive to move as it is. Thanks!

Marcia W.  |  Premières impressions 
Évaluation :
4

Le client n'a pas laissé de commentaire.

TINAMARIE M.  |  Premières impressions 
Évaluation :
5

I was very satisfied with all, right up yo tenting a van with the finss as l move away. I was able il gonatecff so lmeits and boxes to charity right there at the U-Haul. This was extremely helpful. Grateful for all. I just have to pick up my 100. Deposit. Wish this could be sent to me. Thank you. Maureen Schiller 873-688-6361

Maureen S.  |  Expérience générale 
Évaluation :
5

Nicest staff! April and Erika made a stressful time so much easier, 10/10 service!

Adam B.  |  Premières impressions 
Évaluation :
5

Amazon staff

Louis D.  |  Expérience générale 
Évaluation :
5

The manager, April Chapus was very easy to work with. She was available whenever I had questions and returned phone calls promptly l! I would not hesitate to return to her facility!

gerry o.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Gary P.  |  Premières impressions 
Évaluation :
5

Was very good. Tanks P. S. I just don't understand the charge for the month of February!

ANTONIO V.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Sherry B.  |  Premières impressions 
Évaluation :
5

I really had a great experience with the Uhaul staff! I recommend them with flying colours! Thank you so much April Chappus! The best of the best!

lorraine g.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Myra T.  |  Expérience générale 
Évaluation :
5

Their the most respectfull uhaul I've been to and keep going to and always will

Paul H.  |  Premières impressions 
Évaluation :
5

Awesome staff and service

Michael N.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Caren P.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

LEE N.  |  Online Move In