Évaluations des clients U-Haul Moving & Storage of South Walkerville

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de U-Haul Moving & Storage of South Walkerville

Cote générale :

Les commentaires sans texte sont cachés. Afficher affichés. Ne pas les afficher

Hernani O. le

Évaluation :

Good to know a neighbor I can rely on

Tammy D. le

Évaluation :

Le client n'a pas laissé de commentaire.

Ryan P. le

Évaluation :

Le client n'a pas laissé de commentaire.

Jeremy W. le

Évaluation :

Make sure the customer service calls don't transfer to the US; it was very confusing and had to repeatedly ask to be transferred back to my home location. The locations in the US (in my experience) were rude and didn't have enough product knowledge. When I was transferred back to my location, the Owner was extremely knowledgeable and kind.

Tyler D. le

Évaluation :

Le client n'a pas laissé de commentaire.

Matt P. le

Évaluation :

Your staff were awesome! They were polite, professional and able to answer any questions I had. You might consider having a second staff at the front counter as there only so much one person can do. There was line up of customers in the morning so it took a bit of time to get my truck. People in line were talking about the wait. Luckily for me at drop off time around 5 pm I just happened to arrive first but about the other trucks arrived within minutes after me so there might have been a bit of a back up for those customers. Again I offer praise to the two staff I dealt with. They were excellent representatives of your business. Thanks

Jose E. le

Évaluation :

Great experience

Shahab T. le

Évaluation :

your system said it could tow my car and once my car got on the trailer it could not go far enough up without being damaged and thus couldn't be secured. I paid for a trailer I could not use.

Gerald L. le

Évaluation :

The kid at rental young fella glasses excellent service at pick up don’t know his name he deserves a raise! Drop off guy was ok but the first kid best rental service I ever dealt with

Jeffrey J. le

Évaluation :

Excellent customer service

Emil H. le

Évaluation :

U-HAUL CO. HAVE THE RESPONSIBILITY TO PAY THE MULTI-MILLION DOLLARS DAMAGES CAUSED BY THE FLOOD NO.1 FROM AUG.19-2019. THE U-HAUL CO. HAVE THE RESPONSIBILITY TO PAY FOR THE DAMAGES CAUSED FLOOD NO.2

Mary M. le

Évaluation :

Le client n'a pas laissé de commentaire.

Chelsey T. le

Évaluation :

Le client n'a pas laissé de commentaire.

jessica S. le

Évaluation :

Le client n'a pas laissé de commentaire.

Patricia M. le

Évaluation :

Le client n'a pas laissé de commentaire.

Kyle S. le

Évaluation :

Le client n'a pas laissé de commentaire.

Jihan J. le

Évaluation :

Le client n'a pas laissé de commentaire.

DAVID F. le

Évaluation :

Le client n'a pas laissé de commentaire.

Salvin C. le

Évaluation :

Le client n'a pas laissé de commentaire.

Robert R. le

Évaluation :

Le client n'a pas laissé de commentaire.

mike D. le

Évaluation :

very nice showroom of what U HAUL has to offer. Staff was friendly and effecient. Very smooth in and out Thanks

Terry S. le

Évaluation :

Le client n'a pas laissé de commentaire.

j-andr L. le

Évaluation :

Le client n'a pas laissé de commentaire.

Edward V. le

Évaluation :

Le client n'a pas laissé de commentaire.

Nathan C. le

Évaluation :

Call center customer service representative was unhelpful and unable to check other locations closer to my residence (which I have rented from before) to see if they had available equipment. Also, the representative continually asked what sized apartment I was moving even though I specified multiple times I was not using it for moving furniture and only needed a van.

tina P. le

Évaluation :

Le client n'a pas laissé de commentaire.

Lisa L. le

Évaluation :

Le client n'a pas laissé de commentaire.

Milinda I. le

Évaluation :

Le client n'a pas laissé de commentaire.

Dante C. le

Évaluation :

None

Michael G. le

Évaluation :

Le client n'a pas laissé de commentaire.

Ryan U. le

Évaluation :

the truck said $20 i ended up paying $120 to use the truck for 6 hours

Ken S. le

Évaluation :

Truck had a ramp, and pull down; that stuck, quite a bit. Otherwise than that, the truck ran perfectly. Had issues with returning it back early, Uhaul had difficulty locating my file.

Maurizio R. le

Évaluation :

Good equipment. Everything was great just a little slow getting the keys and dropping off.

Maxwell Z. le

Évaluation :

fill up the gas and charge for usage if not refilled it's hard to "gauge" how much fuel to purchase when you get the vehicle ? full and are traveling a lot of miles - you will fill the tank so you don't run out of gas

Lindsay R. le

Évaluation :

Terrible service Not reliable hours for what I pay

Janet G. le

Évaluation :

I was happy with being able to go to the storage unit 24/7.

roberta g. le

Évaluation :

On 9/2/19 a pipe burst in the ceiling of the uhaul building. It took an hour & 20 mins and 3 calls for someone to respond to my report of flooding. Notifications were sent 24 hrs later. Pretty sad.

michelle g. le

Évaluation :

Could not have been happier with the experience!

Leslie D. le

Évaluation :

The service was fast and friendly. The space was clean and dry. The indoor storage made unloading in the rain so easy.

Stephanie S. le

Évaluation :

All of the staff members I had contact with were extremely helpful, very pleasant to deal with.

Nathan J. le

Évaluation :

Average

gary p. le

Évaluation :

Great service

Sherri P. le

Évaluation :

Great job!!

Monet C. le

Évaluation :

They gave me a discounted rate for an more expensive unit. Never wrote it in the system so I constantly got mailed letters saying I never paid and problems at the register when I paid. Never again.

cindy t. le

Évaluation :

The guys were awesome. Thanks to the two guys in the Walkeroad site.

Laurie F. le

Évaluation :

Great storage place for the price.24/7 access was a plus. I liked the idea that when one door opens you pull in it closes and then the other opens great added security. Very clean. Staff was super!

Ann C. le

Évaluation :

the storage facility was well lit and clean

Chris W. le

Évaluation :

Fantastic service. Needed storage for short the term

Laurie B. le

Évaluation :

I did not like that the phone would ring to a different uhaul location if no one answered. It caused me not to be able to update payment details at one time or update contact info.

Gilbert T. le

Évaluation :

Thanks

Rui V. le

Évaluation :

Excellent service and facility.

Bill L. le

Évaluation :

This is a top shelf facility.... From the manager April to all the other staff members!! I DEFINITELY will be back! I actually brag about the accommodations and service received at this facility..

kevin d. le

Évaluation :

Great as always...

Raul D. le

Évaluation :

We tried to be paitent as we know stuff happens, nothing but problems from the beginning...From our truck rental to the storeage unit having mouse droppings all over our stuff. (We have pictures)

Matthew C. le

Évaluation :

All personnel went above and beyond to help me in my desperate time of need

cuza fornais n. le

Évaluation :

i will recommend this U-Haul facility for sure.

James Y. le

Évaluation :

Thank u for making me feel that my stuff was save

Armand L. le

Évaluation :

Moved to another spot within the building. Had a problem with original spot. Manager remedied the issue by relocating. All good now.

ian c. le

Évaluation :

Have used storage at the Walker Uhaul a few times and love the indoor option. Easy to get in and out and items stay clean and dry.

Kristy L. le

Évaluation :

Nice and easy.

david h. le

Évaluation :

No complaints

Cherisse S. le

Évaluation :

very friendly and accommodating staff!

Gerry A. le

Évaluation :

My only complaint is that it's pricey for only storing a single car

Jay A. le

Évaluation :

Enjoyed my experience from beginning to end. Highly recommend

michael b. le

Évaluation :

This operation is very well run at all levels. I utilized equipment rental, storage, reservation, and office services and my experience at every touchpoint was excellent. Thank you April and staff!

mary anne c. le

Évaluation :

It was very convenient that there was a huge drive in space for our big truck especially with bad weather. Made our move super easy.

ted w. le

Évaluation :

I was very happy to be able to store my travel trailer at your location. The ONLY complaint I have is that it was hard sometimes buttons would not work to open the doors.

lissa t. le

Évaluation :

STAFF WERE ALWAYS POLITE AND ATTENTIVE EVEN ON THE PHONE AND HELPED SOLVE YOUR PROBLEMS IN A TIMELY MANNER

PAUL L. le

Évaluation :

I am often renting Uhauls for work from the South walker location and its always a fast friendly good quality experience. I refer Uhaul to anyone I know. Thank you.

Christine R. le

Évaluation :

Clean Easy access

Sheryl M. le

Évaluation :

Beautiful storage facility!

Rachael H. le

Évaluation :

Very clean and nice.... ended up with a free couch too which i really needed... would recommend to all my friends

Karen D. le

Évaluation :

Excellent customer service at the desk and the truck and storage spot were clean. Everything went smoothly! Thank you!

antonio m. le

Évaluation :

Very happy

Gregory D. le

Évaluation :

Service was great as well as the added help that was given

Brenda M. le

Évaluation :

When I was in the office the people working there were very courteous and helpful. I love the setup of the place.

Faro P. le

Évaluation :

April was the BEST!!! She made my husband and I experience quick easy and simple. Thank you so much for making this a smooth process during our stressful time with moving. I would diffently refer!!

Daniel P. le

Évaluation :

Would just like to say that April chappus was very helpful and always helped out the best she could

david b. le

Évaluation :

Thank You

antonio m. le

Évaluation :

Love this place

Janiese Y. le

Évaluation :

The customer service and quality of service was very poo. I would not be using this service or recommending anyone to this location ever! This was an absolute dreadful experience.

Salim V. le

Évaluation :

Storage facility was well maintained, secure, and easily accessible. Would definitely recommend.

Kim W. le

Évaluation :

More expensive than other storage facilities but worth it for the climate controlled conditions and well lit, secure access.

Theresa B. le

Évaluation :

Friendly, helpful staff. I will be back for sure.

Bruce H. le

Évaluation :

Extremely impressed with the service I received, April was awesome to deal with. Thanks so much

kennedy m. le

Évaluation :

Thanks Brandy. Great customer service

lorraine g. le

Évaluation :

The female customer service agent was a total pro. The rental fee is expensive but that does not reflect on her.Very clean ,organized and well kept facility. Too bad there isn’t 24 hour access.

jeanette h. le

Évaluation :

Was very satisfied

Christiaan M. le

Évaluation :

I have had a storage unit for more than a year at the South Walkerville location and have used their rental trailers many times. The manager and employees have always been very helpful and friendly!

sean d. le

Évaluation :

The young man who served me went above and beyond the Call of Duty he was extremely courteous and accommodating making sure my truck was even ready right next to my storage facility to load

Naz A. le

Évaluation :

Im very pleased with a choice of using Uhal facility, i find the staff very friendly, the rates reasonable and the storage facility clean and safe. I will highly recommend your services to others.

Chris W. le

Évaluation :

Very helpful staff

Gary D. le

Évaluation :

Thank you

Ella Walker W. le

Évaluation :

The ability to drive right in to the building made it very convenient. It seemed that there was always an employee in the building making me feel safe. As a woman I greatly appreciated having that.

ROBERT L. le

Évaluation :

The facility access has been limited, however, I believe this is being corrected. Staff are very helpful. A great facility. I look forward to using the facility in the future

SANAZ A. le

Évaluation :

Very goodbyes

Rajesh R. le

Évaluation :

If the storage access hours could be extended, then this facility gets a 5 star rating.

Armand P. le

Évaluation :

Absolutely disgusting that you do not have the ability to pro-rate a refund. My belongings were in storage from May 29 2018 to October 5 2018 and I was told the full payment would be kept for October.

James D. le

Évaluation :

It was exactly what we needed, was accessible when we had to retrieve, and staff was more than willing to help out when needed.

Sam J. le

Évaluation :

Everything was good. But it really needs to be 24 hours access to accommodate peoples different schedules.

natalija b. le

Évaluation :

AMAZING CUSTOMER SERVICE !!!!

christopher o. le

Évaluation :

The staff members I had was excellent and very helpful. Couldn't be happier with my service.

Waseem K. le

Évaluation :

As a mover been doing business with u-haul for a long time. Even have used trailer and car storage witch worked out great since it’s all inside. April and rest of the team are very helpful,thank you.

Sandi F. le

Évaluation :

Ms Carter was working by herself and it was extremely busy. She was very helpful and made me feel like a valued customer.

CARLOS M. le

Évaluation :

Only thing that should be fixed is that the door opener controls work. The building has 2 automatic doors to enter with your vehicle. The first one was almost always open, anyone could get in.

VLASIOS P. le

Évaluation :

Great experience to book at uhal

rocco p. le

Évaluation :

Nice big place and storage is indoor. Unfortunately you don't have 24/7 access to your storage unit.

ALICIA W. le

Évaluation :

The truck drove so smooth. I was so nervous about moving and you guys made it easier. Thank you!

dolores d. le

Évaluation :

Rented out here in B.C. and had a better experience.

Metin Aktas A. le

Évaluation :

It exceeded every expectation I had, Thanks much ;))

Taymur D. le

Évaluation :

This store has a very good manager

dale k. le

Évaluation :

The facility itself was excellent, trying to pay every month seemed to need some work.

RICHARD L. le

Évaluation :

wait was long service was great

nancy m. le

Évaluation :

Temperatures were perfect. Staff very helpful. Place clean and dry! Locker easy to access.

anthony w. le

Évaluation :

Terrible hours. You can only access your storage unit when the office is open. The one good thing is that due to the above time restrictions we ended up finding a brand new storage facility with full

Frank K. le

Évaluation :

THANK YOU VERY MUCH FOR YOUR EXCELLENT SERVICE THROUGHOUT MY USING YOUR FACILITY !!!

lynn r. le

Évaluation :

Every thing was great

Carson R. le

Évaluation :

Always great staff

Reggie S. le

Évaluation :

The manager, April, was very professional and helpful with the rental for my two storage units. The facility was perfect to store my belongings during the transition of moving between my homes

Michel D. le

Évaluation :

Thank you

dolores d. le

Évaluation :

It sucks that I had just paid for the month and moved out a week later and got no rebate for the rest of the month with unit being vacant. Hopefully I am off the auto payment for 1880 unit.Take me off

ADRIAAN D. le

Évaluation :

Nice new and clean facility. Sad the priCe kept increasing

Tami W. le

Évaluation :

No problems, everyone was very helpful!!!

Glyn B. le

Évaluation :

Stop emailing me spam!

Kathleen H. le

Évaluation :

The driving in was very convenient and made the facility easily accessible. The staff was always available if I had any questions.

Carrie D. le

Évaluation :

I would absolutely not ever recommend this place to my friends.

Ted W. le

Évaluation :

I wanted a place to store my trailer that was heated dry and as secure as anyone has a right to expect with lots of people coming and going. When I took it out all was good, I am happy.

Tabeth T. le

Évaluation :

Thank you!

DANIEL I. le

Évaluation :

Manager and staff were great will be back in the fall

shari m. le

Évaluation :

Great service and always friendly!

Gerry A. le

Évaluation :

Best place in town to store a special car for the winter, great staff. Last year's price increase has made it very expensive now.

Bateman Maintance Service IN B. le

Évaluation :

this will be great when its 24-7 access maybe free wifi lol

jeremy p. le

Évaluation :

April provided excellent service! Very helpful.