Customer Reviews for U-Haul Moving & Storage of South Walkerville

2 717 évaluations

1508 Walker Rd   Windsor, ON N8W3P4

(226) 216-0546

Heures d'ouverture de l'établissement

  • Lun - Jeu : 7h am à 7h pm
  • Ven : 7h am à 8h pm
  • Sam : 7h am à 7h pm
  • Dim : 9h am à 5h pm

Services dans cet établissement :

Pour nous contacter

(226) 216-0546

1508 Walker Rd
Windsor, ON N8W3P4

Services dans cet établissement :

Heures d'ouverture de l'établissement

  • Lun - Jeu : 7h am à 7h pm
  • Ven : 7h am à 8h pm
  • Sam : 7h am à 7h pm
  • Dim : 9h am à 5h pm
  • Inspection gratuite du remorquage
  • Retour client 24 heures
  • Entreposage de bateau
  • Entreposage de VR
  • Entreposage de véhicules

Testimonials From Recent Customers

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Overall Rating:

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Évaluation :
5

I had booked the biggest trailer size U-Haul carries at this location change my mind a couple of times Rebecca I believe her name was took down the information call her very next day carried on getting the one I needed she recommended worked out perfect find gentleman by the name of Ryan came and help me hook up the trailer so yeah satisfied thanks

GUY V. 
Évaluation :
5

Uhaul in Windsor is always great. I was very upset about my car being damaged and they gave me time to clear it out to wait for the tow truck. My car was damaged by the tow dolly use instructions I was given by an authorized uhaul dealer in Kingston

Rachael B. 
Évaluation :
5

Ryan Szorvas was simply awesome to deal with. Very pleased. Thank you 

ami J. 
Évaluation :
5

Great 👌 service and staff

Roderick M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jennifer D. 
Évaluation :
5

The service and all the people we came into contact were extremely professional and helpful. April the manager was very helpful and kind . I would definitely recommend this uhaul outlet to all my friends and associates. Uhaul overall has been an excellent company to deal with and everything is handled,smoothly and professionally.

Andrew M. 
Évaluation :
5

Everything was in line with my expectations.

Loise B. 
Évaluation :
5

Thanks great service

chad P. 
Évaluation :
4

That unit windshield wiper blades were in desperately needed replacement. Informed you incoming attendant and sales rep. Both said they would get it repaired.

DAVID M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Andrew H. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Tetyana K. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Christopher R. 
Évaluation :
5

I tried to use the mobile sign in to pick up my vehicle. It kept telling me my session timed out and didn't work at all. Of course, this was rather stressful I can't imagine what you would do if the store front isn't open. This is the second time this has happened to me - the thought behind this option is awesome but the execution sucks! Please rework this mobile sign in and MAKE IT WORK!!!

ashley W. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Lianne A. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Ronald J. 
Évaluation :
1

Le client n'a pas laissé de commentaire.

Michelyn R. 
Évaluation :
5

Always friendly and helpful service at this location

ROBERT P. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Brad C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Herbert S. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Nimi B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Christopher R. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

vyyeshayi P. 
Évaluation :
5

This location was the only location that didn't give me a hard time and on top of that, they were the only location with the equipment I needed! Everyone was extremely helpful and a pleasure to deal with. 10/10 will be back if I ever need a uhaul again, even if it is a bit of a drive. Thank you so much

MIchelle B. 
Évaluation :
5

Computers were slow, the workers were stressed but they were totally professional and apologetic. Very good experience

Christina B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Matthew O. 
Évaluation :
5

Good service! Good equipment!

Mei W. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Laura J. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Kar L. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

sobhi A. 
Évaluation :
1

REFUND THE MONEY YOU TOOK OFF MY CREDIT CARD FOR DAMAGES I DID NOT DO. THE VAN WAS NOT CLEANED OR INSPECTED PROPERLY. I REQUEST THAT YOU PULL UP THE VIDEO FROM THE TIME I PICKED UP MY RENTAL. I BACKED OUT SO YOU WILL HAVE A VERY CLEAR IMAGE OF THE REAR BUMPER TO SEE IT WAS ALREADY DAMAGED. IT LOOKS LIKE SOMEONE TRIED TO CUT THROUGH IT WITH CUTTERS. IT DOES NOT LOOK LIKE I BACKED INTO SOMETHING. ALSO THERE IS RUST BUILD UP STARTING AND THAT TAKES MORE THEN 18 HRS TO START HAPPENENIG. I TOOK OUT YOUR INSURENCE AND YOU STILL ROBBED ME OF 230 ON TOP OF 83,00 FOR THE TRUCK RENTAL. I WILL TELL EVERYONE TO STAY AWAY FROM THERE. WE USED YOU GUYS ALL THE TIME. THIS HAS CHANGED MY MIND. WILL JUST RENT SOMEWHERE ELSE.

VIOLETV K. 
Évaluation :
1

your staff couldn't care less to what I wanted I told him I had insurance though c a a plus but he insisted I had to buy a 30 dollar insurance to cover the trailer I asked to change my time and drop off location he changed drop off location but not my time when I asked how come the price was more than last week he said your price went up I asked about vet discount he told me it was for shopping only is this the way your policy runs its a shame

JOHN S. 
Évaluation :
5

Your service people at the counter are pleasant and helpful. Even when a large line up of people were waiting to be helped and one person in line was complaining, they stayed friendly and professional. Great customer service!!

Stephanie M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Rebecca V. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

douglas S. 
Évaluation :
2

wanted to transport my 1972 cutlass442 withmy 1993 chevy silvarado 2500 HD computer said truck not good euff and car to low two diferent stoes and managers later the story is longer but ive had enough alot of grief to move my pride n joy have a good day.

Jason G. 
Évaluation :
5

Good service!

Mei W. 
Évaluation :
4

Checking in and out took longer than necessary because the TouchPad on the debit machine was problematic

Derek D. 
Évaluation :
5

The customer service reps are great. Need something more than a zip tie to hold the dolly in place. Fell over and broke zip tie while driving. I have my own dolly which is much better Think physics a little tie and a lot of weight. Stress on tie from dolly. Staff was great. This is my preferred location.

VICKI M. 
Évaluation :
5

Nothing. The staff was great and very friendly and informative.

Wilfred G. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Andrew M. 
Évaluation :
5

Great experience super nice people and will maintained equipment

Cole S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

William D. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Cyril T. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Julia L. 
Évaluation :
5

My last experience was not this great so the team definitely improved thank you

Awab S. 
Évaluation :
5

We will be renting again later this month for another move. Your service was very good.

donna F. 
Évaluation :
5

Not much - the ladies were awesome

Jayson C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Suanne T.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Wendy K.  |  Expérience générale 
Évaluation :
5

Always a good experience with this company. Equipment is well maintained and perfect for the job. Facilities are amazing.

Glenn M.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

LUCASPATRICK M. 
Évaluation :
5

Absolutely nothing. My experience was stellar from beginning to end. Excellent service.

Trevor B. 
Évaluation :
5

Rebecca and April are the bestes

john B. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

John W. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Ashley P.  |  Premières impressions 
Évaluation :
5

This was a great experience, my first time ever renting a U-Haul vehicle. Went very smoothly and fast. The person that took care of me was awesome and explained everything. I wouldn't hesitate to rent from this location again thx

kevin M. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Ashley P. 
Évaluation :
2

Poor customer service, two ladies behind the counter ignored me for sometime before finally addressing me and when they did they were slow and not helpful

Awab S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Danny T. 
Évaluation :
5

Overall, I had an excellent experience. The only negative was the bird dropping that I found on an item. It occurred because there is no roof on the unit, just a grate which the bird likely sat on to do it's business. Luckily the item is plastic and there was no harm so it wasn't an issue for me; however for people who are storing items that can potentially be ruined by bird droppings it may be something to consider.

lisa k.  |  Expérience générale 
Évaluation :
4

Le client n'a pas laissé de commentaire.

SHAWN M. 
Évaluation :
5

Excellent staff, very friendly and helpful

Lynne A.  |  Premières impressions 
Évaluation :
5

Very friendly staff, extremely helpful

Lynne A. 
Évaluation :
3

I was not given the 30 days free storage as promised but instead I had 20 days l.

CRISTOBAL H.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Kevin G. 
Évaluation :
5

Always reliable, always friendly!

Ron B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Trina J.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

KENNETH J. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Stephanie P. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

SEANAOLIVIASIMON P.  |  Expérience générale 
Évaluation :
5

Your associate was awesome. I was really impressed by the outstanding service.

Dave B. 
Évaluation :
5

Good so far

David L.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

IVAN M.  |  Premières impressions 
Évaluation :
5

The experience was great from the moment I went into the location to pickup my rental van until the moment I dropped it off. The service representative was very helpful and friendly. I will definitely be using Uhaul for my future needs.

Justin P. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Ron R.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

DAVID M. 
Évaluation :
5

Best location in the city by far !

LUCASPATRICK M. 
Évaluation :
5

ALL EXCELLENT. GOOD STAFF

Dawn S.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Teena O.  |  Premières impressions 
Évaluation :
5

Employees were really friendly, knowledgeable and helpful.

Muhammad Qasim S M. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

BALDEEP S. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

victoria M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Mary L.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Penny H.  |  Premières impressions 
Évaluation :
5

Great service Quick and easy.

linda R. 
Évaluation :
5

Had to leave because of fear that I was not going to be able to stay because of the expansion of the indoor storage was moving out the rv storage. During the transformation I found many nails around on the floor. Hopefully no one gets one in a very expensive tire. But for the years I was there everyone was very helpful and nice. Thank you to you and your staff.

james p.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

RENE L. 
Évaluation :
4

It would be greatly appreciated if the vehicles where full of gas which would make it a lot easier for most of your customers. 95 % of the time the vehicles are at 1/4 tank which means we need to get gas before we start our move and then purchase gas a second time before returning.

STEVEN B. 
Évaluation :
1

Do not send cheques to old address when you have new address on file

Mouhamed Z. 
Évaluation :
5

Drop off was so smooth and quick; I was very impressed. The agent met me before I even stopped rolling, directed me to a place to park and had the trailer unhicthed before I could get out of my vehicle and immediately said that my receipt had been sent to my email and that I was to go. 3 minutes tops. Excellent.

Tom G. 
Évaluation :
5

Awesome staff! Vet accommodating I would definitely refer a friend.

TRINA J. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

NANETTEL T. 
Évaluation :
5

Management and all employees are terrific at the South Walkerville location. Wouldn't go anywhere else.

JEREMY M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Duane B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Penny H. 
Évaluation :
5

Great staff...very friendly and knowledgeable.

Kevin R. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

SARMAD A. 
Évaluation :
5

I can't think of anything.

Wesley C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

ROBERT L. 
Évaluation :
4

There was a bit of some kind of black oily puddle at the back of the truck. I didn't notice it until I placed something on it and stepped in it. I had to put cardboard over top of it to continue. As you know, I had a mechanical problem with the truck. It did seem a bit odd to me that the engine was displaying high in the red most of the time, but it was still driving. But I didn't notice that it didn't have much traction until I drove up the small incline after my first drop off location. I had to take a run at it to get up. I thought it may have had something to do with the rain. On my final drive back to Windsor to drop off the truck, the engine light came on. I stopped to fill up the tank, and after filling the truck wouldn't start. I called and had to get a service truck to help out. He replaced one electronic part for the engine and we were able to start the truck. The truck then started displaying a "traction" problem with the truck. However, I was able to get it to the UHaul depot. I've rented many times over many years, and never had a mechanical problem before. I will be doing a test drive from here on before I accept a truck.

STEPHEN R. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

ANDREWTHOMAS M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

TAMMY D.  |  Expérience générale 
Évaluation :
5

Both of the customer service women were absolutely amazing. They made me feel incredibly comfortable and appreciated. These women deserve to be promoted and I would get them to train all new staff to be exactly how they are. Please pass this on to the appropriate people because honestly it was one of the best experience I've had in retail

BRYAN G. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

REBECCA V. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

NORMAN M. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

CHRIS E. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jody W.  |  Premières impressions 
Évaluation :
4

Le client n'a pas laissé de commentaire.

ROGER H. 
Évaluation :
3

The facility does have an odour - manufacturing smell

Raquel C.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Susan S.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

REBECCA V. 
Évaluation :
5

Excellent service à la clientèle.

DONALDALLEN M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

DAVID P.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

ERICBRANDON JASO C. 
Évaluation :
2

The truck and tow were covered in snow. I broke my own ice scraper trying to clear it. Gas tank light was on upon pickup, had to immediately go for gas before even starting the trip. The tow was buried in snow and thankfully there was one nice person there to assist me with that. Terrible location for customer service.

VANESSASHAWN C. 
Évaluation :
5

The staff was great. Also very helpful on on my questions.

David J.  |  Premières impressions 
Évaluation :
5

The best team who I believe gives the best representation of uhaul. Merci les gars!

Sal K.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

JAYKUMAR P. 
Évaluation :
2

The van was disgusting. Very unclean!!

MOHAMAD A. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

SAFRAZ R. 
Évaluation :
5

Thanks everyone for the great work

AZIZ C.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Ole P.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

NARMSN S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Robert P.  |  Expérience générale 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Jeffrey W. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Ole P. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jose V. 
Évaluation :
5

S Staff were all customer focused. Storage facility; very clean, convenient and 100 % secure.

Robert M.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Sabrina S.  |  Expérience générale 
Évaluation :
5

I would like to especially thank April ,the manager. She was over the top amazing ! So helpful, kind, and taking care of any needs we had. She was very accommodating. . I feel she needs to be recognized for her professionalism. She was absolutely amazing and because of her I will reccomend Uhaul to everyone.

Kelly E.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Richard L.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Pamela S.  |  Premières impressions 
Évaluation :
5

Very nice staff and a large, well- kept indoor facility with easy access

DAVIDR W.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Landon L.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

TANYAJEAN D.  |  Expérience générale 
Évaluation :
4

Le client n'a pas laissé de commentaire.

BRENDA S.  |  Expérience générale 
Évaluation :
5

Excellent, friendly customer service. Was offered a great deal on my locker with an optimal location. Very satisfied with the facility and staff went above and beyond

Traie P.  |  Premières impressions 
Évaluation :
5

April who runs the facility was very helpful very polite and really knows how to treat her staff the whole staff was helpful

Clayton D.  |  Expérience générale 
Évaluation :
5

Ryan and Erin are PHENOMINAL employees and really, really lovely individuals. They both exceeded their duties. Very lucky to have them as employees and they certainly deserve praises and a raise!

Heidi F.  |  Premières impressions 
Évaluation :
5

Amazing staff

Ryan C.  |  Premières impressions 
Évaluation :
5

S.O.

kimberly b.  |  Expérience générale 
Évaluation :
5

We are thrilled with having a heated indoor storage facility. Drive up too the unit is priceless.

Robert M.  |  Premières impressions 
Évaluation :
5

Merci

Vera M.  |  Expérience générale 
Évaluation :
1

I moved out because they where not a proper fit for .y business. I was not happy that they advertised 24 hour access but that was the furthest from the truth.

SEAN M.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

eddy m.  |  Expérience générale 
Évaluation :
4

I would like to thank April and Rebecca for their help recently. I have dealt with April before and she goes above and beyond to provide excellent service.

Kathleen C.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

CONNIE A.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

sean p.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Carole N.  |  Premières impressions 
Évaluation :
4

I exited ~3 weeks early and am expecting a refund. The staff stated I would not receive. Please refund the unused portion. Otherwise I will seek other storage options for my next storage needs. Merci

Brian K.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

PEGGY D.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Marilyn L.  |  Expérience générale 
Évaluation :
4

Clean and large, fully accessible washrooms. Personnel amical.

STEPHEN M.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Michael S.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Al Hayo M.  |  Expérience générale 
Évaluation :
5

A 5 star experience. We rented storage boxes, a 20 x 20 locker and vans a couple of times. All experiences were A1. The staff are super friendly and efficient.A special shout out to the employee Dana. What a breath of fresh air. She is a tremendous asset to the company. Customer service par excellence.

Tony B.  |  Expérience générale 
Évaluation :
5

The staff upon my arrival were both outstanding and very nice !! I was dealt with respect !! I would certainly recommend this location. Upon closing my account and picking up my stuff in my locker I was again treated with a smile and respect !! Very please !!

RODRIGUE I.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

john b.  |  Expérience générale 
Évaluation :
5

April in particular has provided the finest customer service and support ! She represents UHAUL in an amazing way and has been a huge help in supporting our Rotary community projects. Rebecca and all other staff members are doing excellent work. I highly recommend this business.

Betts M.  |  Premières impressions 
Évaluation :
5

Great service, great facility, smooth in and out.

George M.  |  Premières impressions 
Évaluation :
5

Every time I need you guys you were there for me. Your night Security girl is a Superstar, don't lose her please. Her customer service and helpfulness is amazing. We will miss her. Thanks April for helping me at times when you were at home. Please email me when you have a spot for a 32ft RV and I will have somebody dealing with you while I am abroad. Thanks for being so great with me.

HINDEYWALTER M.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Leighanne R.  |  Premières impressions 
Évaluation :
1

U-haul computer system always down. Staff has no idea what storage is open or locked. Took 5 trips from office to lockers to find one open. Confusion is utterly ridiculous

JOHN S.  |  Expérience générale 
Évaluation :
5

The site was really good.

Michael L.  |  Expérience générale 
Évaluation :
5

Thanks for giving me a safe environment for my belongings

James L.  |  Expérience générale 
Évaluation :
5

Very Clean and tidy. I am in need of storage in the near future and would like to know any deals you have.

GAETANO F.  |  Expérience générale 
Évaluation :
5

Great indoor storage facility with superior security, lighting and cleanliness. Staff always very pleasant and courteous . Highly recommend to friends,family and business associates. A. Pinard for Margaret Bourdeau.

Margaret B.  |  Expérience générale 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Holly R.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

michael o.  |  Expérience générale 
Évaluation :
5

Very helpful and nice .i have never had a problem.i love it here

tammy u.  |  Premières impressions 
Évaluation :
4

Le client n'a pas laissé de commentaire.

APRIL LYNN A.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Rob F.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Chad A.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Wendy K.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Tammy C.  |  Expérience générale 
Évaluation :
5

The staff is very kind and helpful. The hours are very convenient and the storage area was always keep very clean Thank you and will definitely use this facility in the future if needed and will share my experience with my family and friends Margaret Gesuale

Margaret G.  |  Expérience générale 
Évaluation :
2

The staff is very rude who work there the lockers are great but the staff is awful

monique b.  |  Expérience générale 
Évaluation :
5

Extremely easy and convenient. Beautiful and secure place to keep your belongings. Great, friendly, helpful staff every time ! 10/10 perfect service. If I ever need a storage place again, no doubt id be coming back here. Great job 

Racheal C.  |  Expérience générale 
Évaluation :
4

Lots of computer issues, gas level was inaccurate, my move in date was was the 15th, not 10/7/21 as above.

BRENDA S.  |  Premières impressions 
Évaluation :
5

Had a space for the piano that would not fit in my new space- grateful!

Janis r.  |  Premières impressions 
Évaluation :
4

Le client n'a pas laissé de commentaire.

TERRYLL C.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Vera M.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Carolynn S.  |  Expérience générale 
Évaluation :
4

Le client n'a pas laissé de commentaire.

JEFFerey W.  |  Expérience générale 
Évaluation :
5

Staff was professional and extremely helpful. Storage access impressed us with its cleanliness and the fact that the unit was inside. We thought that having the storage inside a building was a great way to reutlize a building that was large rather than tear down and rebuild.

PHILIPL M.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Dragan J.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

jerry L.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Cathy H.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Brenda F.  |  Premières impressions 
Évaluation :
5

Needed to upgrade the size of my storage unit and the staff was very helpful and was able to help me out as requested without delay.

Rory W.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

debbie w.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

RENEE R.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

GILBERT T.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Krystal S.  |  Expérience générale 
Évaluation :
5

Great, indoor facility. Easy to access with a moving truck. Very convenient storage options. I wish I had been able to store my car here too, but the vehicle spaces are in high demand. I would definitely recommend this business.

Scott Z.  |  Expérience générale 
Évaluation :
5

Best storage in town plus you don't have to deal with the weather extremes when picking up your RV or loading and unloading your interior storage. As all units are In the building.

Waseem K.  |  Expérience générale 
Évaluation :
5

I've rented many vehicles from this facility and thought it would be a good place to store my belongings between houses. It turns out it was indeed a great place. Extremely friendly staff especially April. Great job to April and her team.

Guy L.  |  Expérience générale 
Évaluation :
1

From the beginning I had trouble with UHaul. Moving from Woodstock to Windsor I reserved a 26' truck which ended up a 20' truck. The flowing weekend I had to go to Woodstock for the rest of my items because of UHauls mess up. Storage was less than adequate. Staff was very helpful and friendly but the facility was climate controlled or so I was told. That was not true and when my items where placed in the locker there was nothing wrong with them. When I took them out of UHaul storage some items had mold in them and smelled because of stagnant air. I did ask for the tarp on one of my lockers to be taken off but it was not. Lisa Hanna

lisa h.  |  Expérience générale 
Évaluation :
5

April Dana and all the rest of the staff there ( boys in the back) that have been sooo helpful in storing my life a couple times now ..can’t say enough great things about this facility or u haul so much gratitude..thank you

Jennifer L.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Debbie D.  |  Premières impressions 
Évaluation :
5

The roof leaked we were informed and found no damage. They alerted me right away to access the unit to inspect everything. They gave me a free month storage and immediately addressed the leak. The leak was caused by a heavy wet snow fall during the night took care of it the next morning all was good.

martin b.  |  Expérience générale 
Évaluation :
5

There is an employee at 1508 walker rd in Windsor that Quite literally saved us from being homeless. We moved from Calgary yesterday to Windsor only to find out our place was covered in mould and were forced to find storage. I forget his name but He is the one that helped us gain access to two storage units, went above and beyond to walk us through everything and help us. I hope you can find out which employee he is because he deserves a raise he will be the reason I recommend uhaul to everybody, that is the kind of people you want running your company. Please give that man a raise or promotion he deserves it. If you need my number it's 5193198275 thank you again.

Chris W.  |  Premières impressions 
Évaluation :
4

The staff was very friendly both on move in but especially when I went to turn in my locker. On moving in the facility was out of the locks they use on the the lockers, so I had to buy a non-conforming lock. They did put a conforming lock on when they came in. I would have appreciated notice that I had to stop and pick up keys at the office before arriving at my locker. I have mobility issues, and it would have saved me some time and a lot of walking and standing. Also, the time cost me extra, as I was paying a guy to help load the stuff in the locker. When I went to return the keys, the office was closed so I had to return another day to do so. They young lady and gentleman that were working upon my return were very polite, caring and a major asset to your company. They were the best people I dealt with my whole move! I wish they had handled everything for my move! I'm sure it would have gone a lot smoother! UHaul needs people like them to be the face of their company. Perhaps they should be training others. Yes, I was very impressed by them especially after having a very bad experience with my truck rental from another location.

lynn l.  |  Expérience générale 
Évaluation :
3

Man that helped me at the counter absolutely ignorant bad attitude.. should seek another line of employment other than costumer service

CONNIE A.  |  Premières impressions 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Catherine H.  |  Expérience générale 
Évaluation :
5

Thank you for the great service

lowell n.  |  Expérience générale 
Évaluation :
5

It was a quick and painless experience. I obtained my lock and key fob to enter the building. The unit was clean easy to access. There is washrooms available which are also clean.

kyliegh h.  |  Premières impressions 
Évaluation :
5

Always friendly and helpful

Waseem K.  |  Premières impressions 
Évaluation :
5

The staff was always very helpful. They went beyond our needs when we first got our unit and ran into a couple problems. Everything got sorted out and we had no issues from then on.

Christine K.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

BRAD W.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Ruth T.  |  Premières impressions 
Évaluation :
5

Very accommodating staff, thanks April for making our experience excellent, very helpful, great selection of moving supplies. Je les recommande fortement. 

Peter K.  |  Expérience générale 
Évaluation :
5

Best service I've had in all my years working with U-Haul! Expedient, polite, and efficient...management is on point and it shows through employee performance. Thank you! I will be recommending this location to all my family, friends, and colleagues. God bless!

merissa m.  |  Premières impressions 
Évaluation :
4

Cannot wait to move our trailer in and see how everything works. Thank you & have a great day!

Patricia S.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

natalie R.  |  Premières impressions 
Évaluation :
2

The staff was friendly, but when I asked if I needed a lock they told me it would be on it. It wasn't, and when I went to the office, I was told they didn't have any! I ended up purchasing a lock type that isn't allowed, and was told they would let me know when the correct type come in. Does this mean I have to purchase another lock? I also wish there was staff within the storage area? To have trucks that were already unloaded told to move out of the way of others. I was delayed over 2 hours because an empty truck blocked access to my storage area. I was paying movers by the hour! Cost me a lot of extra money! Even after I figured out who needed to move the truck, their few minutes was almost 95!

lynn l.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Simon A.  |  Premières impressions 
Évaluation :
5

Excellent service from the staff! They were so very informative and helpful. I loved that I reserved online and could easily check my account online too.

Maia L.  |  Expérience générale 
Évaluation :
5

April is a gem. Hang on to her she help us out of a jam She went above and beyond.

paula b.  |  Expérience générale 
Évaluation :
5

Associate Rebecca was so helpful. I booked the wrong sized unit and only had an hour to unload the truck before it was due back. She promptly found me a larger storage unit and made it so I had more time to unload the truck. She was personable, kind and very helpful. I arrived stressed and left relaxed. I send a great deal of gratitude. Unfortunately I did not catch the name of the other associate working but she too was so very helpful and even came to check on us in the storage facility to see how the move was going. I mean come on that is some really great service!!

Camron P.  |  Online Move In 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Barry B.  |  Expérience générale 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Gary V.  |  Premières impressions 
Évaluation :
3

Le client n'a pas laissé de commentaire.

caitlin d.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Judith S.  |  Premières impressions 
Évaluation :
5

Kind, helpful staff

Joseph P.  |  Expérience générale 
Évaluation :
5

The team at this facility is courteous, helpful, and understanding. I almost hate to be able to close my rental, they were so nice. Thanks for everything! Paul Plante

PAULJ P.  |  Expérience générale 
Évaluation :
3

It's ridiculous I moved out 7 days after the last payment. Rented a uhaul to move and still couldn't get the week for free after storing stuff for 2 years there and not missing a payment. Now I have to rent a trick for the fast so you keep racking in the money but can't work with your customers. I could've gotten 1 month free storage on this end though.

Mariann M.  |  Expérience générale 
Évaluation :
5

Great service and clean facility

Michael C.  |  Premières impressions 
Évaluation :
5

The Storage center is spacious and clean and the staff are great to deal with

Martin T.  |  Premières impressions 
Évaluation :
3

Paid so much money for a one way move

Karl P.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

dan r.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Lee C.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

George H.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

tamer a.  |  Expérience générale 
Évaluation :
5

Its was a pleasure and I’m very happy and pleased with my unit

WENDYJ D.  |  Premières impressions 
Évaluation :
5

Overall a great experience and if needed again I will be back.

Nick R.  |  Expérience générale 
Évaluation :
5

Love this place.

ROBERT B.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Crystal H.  |  Expérience générale 
Évaluation :
4

Le client n'a pas laissé de commentaire.

SARAH U.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Loris B.  |  Expérience générale 
Évaluation :
2

I rented 2 units And the second unit was changed 3 times before I arrived. Was very stressful not knowing if I had a unit to move into !!!! Also reserved a truck that wasn't available on my day. Was forced to get a truck in Windsor drive empty to acton to load and go back to Windsor overall the move was accomplished but not sure why I reserved all these services when the day came to move NOTHING worked as planned !!!! Would say use u haul but be very careful !

cathy h.  |  Expérience générale 
Évaluation :
5

Always a pleasure dealing with UHaul Windsor at the Walker location. Staff are very polite and helpful.

BEAUJOE FITZ M.  |  Expérience générale 
Évaluation :
5

I found the process easy and convenient. Staff were well trained in their job, they were nice, confident and able to answer any questions. Prices are excellent

Marilyn L.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Paul C.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

PEGGY D.  |  Premières impressions 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Natasha M.  |  Expérience générale 
Évaluation :
5

No issues. Everything was as expected.

Guy L.  |  Premières impressions 
Évaluation :
1

The employees I dealt with had absolutely no idea what they were doing. My elderly mother had to detach the trailer from my car as the young boy stood there and watched her do it. I felt like I knew how to do the job better and I don't even work there. The storage space itself is great, but the people running it need a lot of improvement.

Riley F.  |  Online Move In 
Évaluation :
4

Le client n'a pas laissé de commentaire.

cathy h.  |  Premières impressions 
Évaluation :
5

The manager went above and beyond not just once but twice to accommodate me it was and is appreciated. Good management pick

paula b.  |  Premières impressions 
Évaluation :
5

A great experience! April and the rest of the team were unfailingly helpful and personable, and went above and beyond to make sure any of my questions were answered promptly and completely. The location always had a good supply of boxes and packing supplies. On that note, they recommended their paper packing tape (sticky on one side but you can tear it by hand and the torn end is easy to lift) and I, in turn, recommend it as well. Best tape ever!

Vivian d.  |  Expérience générale 
Évaluation :
5

Super customer service

Ole P.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Kevin T.  |  Expérience générale 
Évaluation :
5

There was a computer mix up with storage lockers, but they fixed it immediately and then went a step further in good customer service by providing locks.

Peter K.  |  Premières impressions 
Évaluation :
4

The vehicle storage parking spots are not well labeled. That is my only issue.

Greg D.  |  Premières impressions 
Évaluation :
5

The facility was fantastic, exactly what we needed.

Brad S.  |  Expérience générale 
Évaluation :
5

I found it to be a perfect environment to store my vehicle in the winter. Hopefully I can store it again next season the same way with you.

David F.  |  Expérience générale 
Évaluation :
5

It was a great help to have such a good facility and service to organize our move. Staff are competent and helpful. Minor glitches were handled promptly and professionally. I especially liked the heated warehouse where we didn't have to worry about the weather for loading and unloading. How might you improve? More stations with moving carts within the warehouse would make it more convenient.

Barb P.  |  Expérience générale 
Évaluation :
1

I rented a U-haul truck for 5 hrs and returned it on time but I was billed for 2 days since the person at billing didn't hit the finish button while generating the receipt. I spent hours talking to customer service representatives to get the issue fixed. When I explained the inconvenience to the customer service representative, the call ended abruptly.

Sushanth R.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Kim M.  |  Expérience générale 
Évaluation :
5

The only thing is there was alot of dust all over but over all everything was great

norm w.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Bernadette D.  |  Premières impressions 
Évaluation :
5

Love the drive in/ up access versus outdoor storage

Trevor E.  |  Premières impressions 
Évaluation :
5

An absolute pleasure renting here everyone was super friendly especially April. I will be back for sure.

John A.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jeff S.  |  Expérience générale 
Évaluation :
5

Staff was very helpful, happy with my time with Uhaul.

leeAnne L.  |  Expérience générale 
Évaluation :
5

Very friendly and helpful staff, the facilities were exactly what I needed and were very clean. I wouldn't hesitate at all with recommending this place to anybody.

Kevin T.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

BRIONNE C.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

thomas c.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

brian s.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

BRIONNE C.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Hepzibah Kate C.  |  Premières impressions 
Évaluation :
5

April and all of the staff at UHAUL South Walkerville , Windsor have provided the ultimate customer service experience !!! Our every need has been met in the most timely, gracious and professional ways. Thank you so much for your generosity and support of the Rotary Windsor Essex Socks and Bottoms project. You are incredible! Betts MacDonald & Ellie Weese

Betts M.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Banga M.  |  Premières impressions 
Évaluation :
5

The manager Apeilmwas excellent. She personally helped me park and secure my motor home. She took time to answer my questions. She is open and friendly . I will definitely consider yearly storage!

gerry o.  |  Premières impressions 
Évaluation :
5

It was just a pleasure . Thank you

Joyce M.  |  Premières impressions 
Évaluation :
5

As always, this facility is extremely well run and staff are always very helpful. Exceeds expectations!

Douglas R.  |  Expérience générale 
Évaluation :
5

The storage space needed to be swept otherwise excellent customer service by everyone we dealt with. Joyce in Chatham, Rebecca in Windsor and also a young man. All fantastic!!

(Banks Auto Groups) Mike F.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

RICHARD K.  |  Expérience générale 
Évaluation :
5

Very happy with the overall experience, thanks

OLIVIER P.  |  Expérience générale 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Nikolay O.  |  Expérience générale 
Évaluation :
5

Thanks to April and the whole team of workers

Paul Chislett W.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

John Gazo A.  |  Expérience générale 
Évaluation :
5

My experience there is great.

HARISDAVID R.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

PAUL M.  |  Expérience générale 
Évaluation :
5

This place is beautiful. It is safe and the staff is beyond awesome. I would work here when I retire .

stephen d.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Kimberly Ryan S.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

David H.  |  Premières impressions 
Évaluation :
5

April was AWESOME & so were the rest of her staff !!

DAVID E C.  |  Expérience générale 
Évaluation :
5

April Chappus is an outstanding employee and representative of your company.

Justin M.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Randy M.  |  Premières impressions 
Évaluation :
5

Turned out better than expected and I have other friends who's vehicles are parked there as well and have been there for years. That gave me some reassurance that if they can trust their "babies" there, then I can too!

Kyra Joy H.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Esther R.  |  Expérience générale 
Évaluation :
2

our unit had a big problem with mice. it was brought to their attention and nothing was done. i was very shocked that no one was held accountable

RICHARD L.  |  Expérience générale 
Évaluation :
5

I was leary after reading some of the reviews but I had excellent service, encountered helpful, friendly staff and had no issues at all. Will definitely use again!

Connie G.  |  Expérience générale 
Évaluation :
1

I reserved a dollie for Sep 1. Went to pick it up on Sep 1st and they did not have my name in the computer. I explained to the lady that I was there only to pick up a dollie. She then asked for names and numbers of contacts. I couldn't understand why it was taking so long. After all the questions and the information entered into the computer I find out she just rented me a storage unit. On Sep 25, I receive an email from U-Haul informing me of my upcoming payment on the storage unit that I never rented. I called and talked to the same woman who had made the mistake and she said that she has difficulty hearing at work due to wearing masks and being behind glass. She then told me that she had just removed my email and information from the computer. I have my doubts about this as she never removed my information to begin with when I had been there on Sep 1. I will never again do business with U-Haul. If I am to receive another email stating that my payment on a storage locker is due and/or that the payment will be processed using my credit card I will be contacting the Better Business Bureau.

Sonya G.  |  Expérience générale 
Évaluation :
4

Le client n'a pas laissé de commentaire.

ted w.  |  Premières impressions 
Évaluation :
5

i think you have a wonderful facility very friendly helpful staff and a very well organized and professional place i would highly recommend you all.. thank you for making our moving experience a little less stressful and a little more pleasant Thank You :)

michael o.  |  Premières impressions 
Évaluation :
5

I’m Very please with everything

James L.  |  Premières impressions 
Évaluation :
5

April is willing to help any way she can. Personnel amical.

THERESAM B.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

maurice j.  |  Expérience générale 
Évaluation :
5

Staff were very helpful and accommodating thank you

Patricia A.  |  Expérience générale 
Évaluation :
2

Experience was not great. Was told that I rented a space that should not have been rented to me which wasn't my fault and had to move out immediately with no alternatives or options offered. The initial booking experience was good but the forced move out was a particularly bad experience. I would be apprehensive to use Uhaul storage again

Craig D.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Douglas L.  |  Premières impressions 
Évaluation :
1

I had the worst experience ever when renting the truck. They were short staffed for the 1 st of the month. And I rented a truck from Walker road got there and they sent me to Dougall. Then I rented the storage area and the man told me and my helper we had 5 hours after they close to use the locker and we got there it was closed. Now I need to find someone to help me again today unload into a locker and hope I don't get charged for extra time. We called the U-Haul after hours and she said we have the truck till 2 45 do I hope I can find help to unload it now. I have never been so unhappy with u haul in my life. Been using uhaul many years but this left a bad taste for me. I am hoping this will all work out somewhere

Jennifer B.  |  Premières impressions 
Évaluation :
5

That place is awesome and the staff deserves praise. Maintenance man is a blast. Advisors friendly and informative. Truck was awesome. I retire soon and would love to work there.

stephen d.  |  Premières impressions 
Évaluation :
4

I had a hitch installed and rented a trailer for a one way trip to Ottawa. The staff was so helpful and the facility was so clean I decided to change storage companies as well. Merci

DAVIDM B.  |  Premières impressions 
Évaluation :
5

You should charge for gas usage by the e.p.a rating not the needle reading. Odometers are correct not your eye sight on a gauge. I drove 19 miles that vehicle gets about 12 mpg. Gas is $5 a gallon my math says I used 1,5 gallons. So my fuel charging should be about $8. I paid $15.

PAUL M.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

William M.  |  Premières impressions 
Évaluation :
5

I was amazed by the quality of service provided by the store manager and her team. They were professional and courteous throughout the duration of my rental. I have rented a storage at other places before so I know the difference between good and bad service. The service I received here was excellent. The storage facility was very clean, secure and well lit, the staff were friendly, helpful and they responded quickly if I had any question. I was very happy, I had a great experience. I would highly recommend this U-Haul storage facility to anyone.

Luke T.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Dianne W.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

maurice j.  |  Premières impressions 
Évaluation :
5

Great facility, kept my boat warm so I didn’t have to winterize her.

Garth M.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Paul P.  |  Expérience générale 
Évaluation :
5

I was pleasantly surprised. My experience has been more then perfect so far! When I read some of the reviews, I was leary but after talking to the one staff member (I wish I caught his name) he answered my questions and assured me the past problems were taken care of. So far, so good!

Connie G.  |  Premières impressions 
Évaluation :
5

Thank you to everyone I interacted with! Happiest move experience! Easy Peezy!

diane s.  |  Premières impressions 
Évaluation :
5

Great customer service, thank you

Landon L.  |  Premières impressions 
Évaluation :
5

April was incredibly helpful. They made the process so easy for me. Merci.

Lauren B.  |  Premières impressions 
Évaluation :
4

Manager April was very helpful. She went above and beyond to provide me to secure my property

paula b.  |  Premières impressions 
Évaluation :
5

Nice clean and organized facility.

Howard C.  |  Premières impressions 
Évaluation :
5

Only complaint is the 24 hr access was not available this past Saturday night and I had a fridge to move in to my storage unit had to leave it outside all night.

Noah Charles C.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Julian L.  |  Premières impressions 
Évaluation :
5

South Walkerville had great staff. Very helpful.

ZACHARYLAWRENCE F.  |  Premières impressions 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Gary W.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Kim J.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Beverley D.  |  Premières impressions 
Évaluation :
4

Le client n'a pas laissé de commentaire.

canon j.  |  Expérience générale 
Évaluation :
5

We were very pleased with our dealings with UHaul in both Windsor and in Winnipeg. I found the service exceptionally helpful in both locations. Everyone was polite and helpful and practiced excellent customer service. Rebecca and Nathan and Miriam and Karen in Windsor were great and at the end of the trip we met two fabulously helpful young men whose names I fear I may have forgotten.- Palaver and Dandevar? They were remarkable and we wouldn't hesitate to use Uhaul again because of these two young men. They made everything effortless. Thank you! We did have to replace a faulty windshield wiper blade on the road but Canadian Tire in Sault St. Marie solved the problem.

Ellen M.  |  Expérience générale 
Évaluation :
5

Appreciate the efficiency of April and her staff very much. Really a smooth experience all around.

Kathleen C.  |  Expérience générale 
Évaluation :
1

I was satisfied eithbthevfavility until I went to pack it up. Everything in the locker was covered in mouse poop and I mean COVERED! Boxes were full of it. Mice were running around the unit. One jumped out of the box and we found dead mice inside of boxes. Everything should have been thrown out. We had to go nox by box outside once home and wash and disinfect everything. As well we had to shampoo furniture. It was disgusting to say the least. Many boxes went directly into the garbage. I could see there may be some mouse droppings as you cant control what people put in the units but this was beyond ridiculous!

Dodi H.  |  Expérience générale 
Évaluation :
5

Rented a truck and indoor storage unit for my move. Under the circumstances with the COVID-19 pandemic the staff had the truck and storage units ready and this definitely made the experience less stressful. Merci

Clifford R.  |  Premières impressions 
Évaluation :
5

Would tell everyone about u haul

Jessie E.  |  Premières impressions 
Évaluation :
1

2 different times called in cause the locker was flooded. You pay an astronomical amount of money for nothing. I replaced the 4x6 storage locker with a 16ft storage box for the same price.

christopher o.  |  Expérience générale 
Évaluation :
5

Best place in town April was great to work with

DANIEL I.  |  Expérience générale 
Évaluation :
3

I really do enjoy storing at U-Haul the only problem I have is the inability to keep button 2 working properly.

ted w.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Nicole L.  |  Expérience générale 
Évaluation :
5

The staff (April and Joe) were extremely helpful and professional through this process, especially taking into account the extreme circumstances that exist because of the present COVID19 situation.

pat i.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jaelithe P.  |  Expérience générale 
Évaluation :
3

The roof in the building leaked and my motorcycle helmet was right underneath where the drip was happening so my motorcycle helmet got distorted

Khaled Hilal Z.  |  Expérience générale 
Évaluation :
4

i just wished it was a little bit cheaper during these times and money really being short with the small unit we had it could have been a cheaper and it wasnt towards the end due to money being short in these times

betty s.  |  Expérience générale 
Évaluation :
4

After the last issue with water entering the facility, I feel that the generic "due diligence" in maintaining the facility may not have had all the information I needed to be comfortable with the end result. Regardless of the insurance on my unit, the owner could have provided that there were certificates pertaining to internal structural integrity after the repair contracts were completed. I understood that the repairs were properly completed. I did not pursue the matter any further. The overall experience during the rental of the unit was otherwise very good.

MIKE B.  |  Expérience générale 
Évaluation :
5

Management and staff have been very professional and efficient

ROBERT L.  |  Premières impressions 
Évaluation :
2

Staff sucks at this location. Made fun of my mental illness, manager was rude, lazy, and not helpful. My unit got locked when it wasn't suppose to be. My whole day was inconvenienced. We had to wait until the manager decided to come in so we could get our unit unlocked. The whole experience sucked majorly. I wouldn't even recommend this location to my worst enemy.

Victoria M.  |  Expérience générale 
Évaluation :
5

Been here several times...love it

barbara m.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Christian F.  |  Premières impressions 
Évaluation :
5

April is Great!!

Marcie T.  |  Expérience générale 
Évaluation :
5

So far !

Daniel L.  |  Premières impressions 
Évaluation :
3

Not enough staff there i was in there for 45 min to get a truck i had booked already. Short staffed and there were a few customers waiting almost as long as me. But they were pleasant and did there job it was just way too slow.

Jennifer B.  |  Premières impressions 
Évaluation :
5

In the future this will be my go to place I can’t recommend this place enough

Michael P.  |  Expérience générale 
Évaluation :
5

Sarah was so amazing. And very helpful with our storage space on Walker Ave

Kelly E.  |  Premières impressions 
Évaluation :
3

Don’t understand how you can charge $95 plus tax and Insurnace for a 5x5 space and then require the client to also buy a $15 lock???

jenny m.  |  Premières impressions 
Évaluation :
5

April and her staff are courteous, helpful and friendly. Always ready to help explain if something isn't clear. I've not had a bad experience there and consider it my go to place for moving essentials

Grace d.  |  Expérience générale 
Évaluation :
1

The service was TERRIBLE. The female that we were dealing with was not only inconsiderate, ignorant, and arrogant, but she was not knowledgeable of how to even work the server on the computer.

Victoria M.  |  Premières impressions 
Évaluation :
5

Love it here...wish you weren't getting rid of spaces for cars

barbara m.  |  Premières impressions 
Évaluation :
5

The front desk lady was really sweet and funny. The storage unit looks to be the perfect size

Jaelithe P.  |  Premières impressions 
Évaluation :
5

Very nice facility.

rodney s.  |  Expérience générale 
Évaluation :
5

Everyone was very friendly and helpful with any questions I had! Will be using this location again in the future

Heather P.  |  Premières impressions 
Évaluation :
5

everything was as expected

betty s.  |  Premières impressions 
Évaluation :
5

The staff was extremely helpful and made a very stressful time easy. I hope that you appreciate your employees as much as I did.

Sher D.  |  Premières impressions 
Évaluation :
5

Excellent and friendly staff. Facility and store always kept in a clean and orderly fashion. I would strongly recommend this location.

peter a.  |  Expérience générale 
Évaluation :
5

The storage was great, including staff at Walker location. It was very nice friendly place! However I received another bill for the time after I moved out. Can you clarify ?

Grzegorz K.  |  Expérience générale 
Évaluation :
5

Great staff....

Reno S.  |  Expérience générale 
Évaluation :
1

U-HAUL CO. HAVE THE RESPONSIBILITY TO PAY THE MULTI-MILLION DOLLARS DAMAGES CAUSED BY THE FLOOD NO.1 FROM AUG.19-2019. THE U-HAUL CO. HAVE THE RESPONSIBILITY TO PAY FOR THE DAMAGES CAUSED FLOOD NO.2

Emil H.  |  Expérience générale 
Évaluation :
2

Terrible service Not reliable hours for what I pay

Lindsay R.  |  Expérience générale 
Évaluation :
5

I was happy with being able to go to the storage unit 24/7.

Janet G.  |  Expérience générale 
Évaluation :
1

On 9/2/19 a pipe burst in the ceiling of the uhaul building. It took an hour & 20 mins and 3 calls for someone to respond to my report of flooding. Notifications were sent 24 hrs later. Pretty sad.

roberta g.  |  Premières impressions 
Évaluation :
5

Could not have been happier with the experience!

michelle g.  |  Expérience générale 
Évaluation :
5

The service was fast and friendly. The space was clean and dry. The indoor storage made unloading in the rain so easy.

Leslie D.  |  Premières impressions 
Évaluation :
5

All of the staff members I had contact with were extremely helpful, very pleasant to deal with.

Stephanie S.  |  Expérience générale 
Évaluation :
3

Moyen

Nathan J.  |  Expérience générale 
Évaluation :
5

Great service

gary p.  |  Expérience générale 
Évaluation :
5

Great job!!

Sherri P.  |  Expérience générale 
Évaluation :
1

They gave me a discounted rate for an more expensive unit. Never wrote it in the system so I constantly got mailed letters saying I never paid and problems at the register when I paid. Never again.

Monet C.  |  Expérience générale 
Évaluation :
5

The guys were awesome. Thanks to the two guys in the Walkeroad site.

cindy t.  |  Premières impressions 
Évaluation :
5

Great storage place for the price.24/7 access was a plus. I liked the idea that when one door opens you pull in it closes and then the other opens great added security. Very clean. Staff was super!

Laurie F.  |  Expérience générale 
Évaluation :
4

the storage facility was well lit and clean

Ann C.  |  Expérience générale 
Évaluation :
5

Fantastic service. Needed storage for short the term

Chris W.  |  Expérience générale 
Évaluation :
4

I did not like that the phone would ring to a different uhaul location if no one answered. It caused me not to be able to update payment details at one time or update contact info.

Laurie B.  |  Expérience générale 
Évaluation :
4

Thanks

Gilbert T.  |  Expérience générale 
Évaluation :
5

Excellent service and facility.

Rui V.  |  Premières impressions 
Évaluation :
5

This is a top shelf facility.... From the manager April to all the other staff members!! I DEFINITELY will be back! I actually brag about the accommodations and service received at this facility..

Bill L.  |  Expérience générale 
Évaluation :
5

Great as always...

kevin d.  |  Expérience générale 
Évaluation :
1

We tried to be paitent as we know stuff happens, nothing but problems from the beginning...From our truck rental to the storeage unit having mouse droppings all over our stuff. (We have pictures)

Raul D.  |  Expérience générale 
Évaluation :
5

All personnel went above and beyond to help me in my desperate time of need

Matthew C.  |  Premières impressions 
Évaluation :
5

i will recommend this U-Haul facility for sure.

cuza fornais n.  |  Expérience générale 
Évaluation :
5

Thank u for making me feel that my stuff was save

James Y.  |  Expérience générale 
Évaluation :
5

Moved to another spot within the building. Had a problem with original spot. Manager remedied the issue by relocating. All good now.

Armand L.  |  Expérience générale 
Évaluation :
4

Have used storage at the Walker Uhaul a few times and love the indoor option. Easy to get in and out and items stay clean and dry.

ian c.  |  Expérience générale 
Évaluation :
5

Nice and easy.

Kristy L.  |  Premières impressions 
Évaluation :
5

No complaints

david h.  |  Expérience générale 
Évaluation :
5

very friendly and accommodating staff!

Cherisse S.  |  Expérience générale 
Évaluation :
4

My only complaint is that it's pricey for only storing a single car

Gerry A.  |  Expérience générale 
Évaluation :
5

Enjoyed my experience from beginning to end. Highly recommend

Jay A.  |  Expérience générale 
Évaluation :
5

This operation is very well run at all levels. I utilized equipment rental, storage, reservation, and office services and my experience at every touchpoint was excellent. Thank you April and staff!

michael b.  |  Expérience générale 
Évaluation :
5

It was very convenient that there was a huge drive in space for our big truck especially with bad weather. Made our move super easy.

mary anne c.  |  Expérience générale 
Évaluation :
4

I was very happy to be able to store my travel trailer at your location. The ONLY complaint I have is that it was hard sometimes buttons would not work to open the doors.

ted w.  |  Expérience générale 
Évaluation :
4

STAFF WERE ALWAYS POLITE AND ATTENTIVE EVEN ON THE PHONE AND HELPED SOLVE YOUR PROBLEMS IN A TIMELY MANNER

lissa t.  |  Expérience générale 
Évaluation :
5

I am often renting Uhauls for work from the South walker location and its always a fast friendly good quality experience. I refer Uhaul to anyone I know. Merci.

PAUL L.  |  Premières impressions 
Évaluation :
5

Clean Easy access

Christine R.  |  Premières impressions 
Évaluation :
5

Beautiful storage facility!

Sheryl M.  |  Expérience générale 
Évaluation :
5

Very clean and nice.... ended up with a free couch too which i really needed... would recommend to all my friends

Rachael H.  |  Expérience générale 
Évaluation :
5

Excellent customer service at the desk and the truck and storage spot were clean. Everything went smoothly! Merci.

Karen D.  |  Premières impressions 
Évaluation :
5

Very happy

antonio m.  |  Expérience générale 
Évaluation :
5

Service was great as well as the added help that was given

Gregory D.  |  Expérience générale 
Évaluation :
5

When I was in the office the people working there were very courteous and helpful. I love the setup of the place.

Brenda M.  |  Premières impressions 
Évaluation :
5

April was the BEST!!! She made my husband and I experience quick easy and simple. Thank you so much for making this a smooth process during our stressful time with moving. I would diffently refer!!

Faro P.  |  Premières impressions 
Évaluation :
5

Would just like to say that April chappus was very helpful and always helped out the best she could

Daniel P.  |  Expérience générale 
Évaluation :
5

Merci

david b.  |  Expérience générale 
Évaluation :
5

Love this place

antonio m.  |  Premières impressions 
Évaluation :
2

The customer service and quality of service was very poo. I would not be using this service or recommending anyone to this location ever! This was an absolute dreadful experience.

Janiese Y.  |  Expérience générale 
Évaluation :
5

Storage facility was well maintained, secure, and easily accessible. Would definitely recommend.

Salim V.  |  Expérience générale 
Évaluation :
4

More expensive than other storage facilities but worth it for the climate controlled conditions and well lit, secure access.

Kim W.  |  Expérience générale 
Évaluation :
5

Friendly, helpful staff. I will be back for sure.

Theresa B.  |  Expérience générale 
Évaluation :
5

Extremely impressed with the service I received, April was awesome to deal with. Thanks so much

Bruce H.  |  Premières impressions 
Évaluation :
5

Thanks Brandy. Great customer service

kennedy m.  |  Expérience générale 
Évaluation :
4

The female customer service agent was a total pro. The rental fee is expensive but that does not reflect on her.Very clean ,organized and well kept facility. Too bad there isn't 24 hour access.

lorraine g.  |  Expérience générale 
Évaluation :
5

Was very satisfied

jeanette h.  |  Expérience générale 
Évaluation :
5

I have had a storage unit for more than a year at the South Walkerville location and have used their rental trailers many times. The manager and employees have always been very helpful and friendly!

Christiaan M.  |  Expérience générale 
Évaluation :
5

The young man who served me went above and beyond the Call of Duty he was extremely courteous and accommodating making sure my truck was even ready right next to my storage facility to load

sean d.  |  Expérience générale 
Évaluation :
5

Im very pleased with a choice of using Uhal facility, i find the staff very friendly, the rates reasonable and the storage facility clean and safe. I will highly recommend your services to others.

Naz A.  |  Expérience générale 
Évaluation :
4

Very helpful staff

Chris W.  |  Réservation 
Évaluation :
5

Merci

Gary D.  |  Expérience générale 
Évaluation :
5

The ability to drive right in to the building made it very convenient. It seemed that there was always an employee in the building making me feel safe. As a woman I greatly appreciated having that.

Ella Walker W.  |  Expérience générale 
Évaluation :
5

The facility access has been limited, however, I believe this is being corrected. Staff are very helpful. A great facility. I look forward to using the facility in the future

ROBERT L.  |  Expérience générale 
Évaluation :
5

Very goodbyes

SANAZ A.  |  Expérience générale 
Évaluation :
4

If the storage access hours could be extended, then this facility gets a 5 star rating.

Rajesh R.  |  Expérience générale 
Évaluation :
1

Absolutely disgusting that you do not have the ability to pro-rate a refund. My belongings were in storage from May 29 2018 to October 5 2018 and I was told the full payment would be kept for October.

Armand P.  |  Expérience générale 
Évaluation :
5

It was exactly what we needed, was accessible when we had to retrieve, and staff was more than willing to help out when needed.

James D.  |  Expérience générale 
Évaluation :
4

Everything was good. But it really needs to be 24 hours access to accommodate peoples different schedules.

Sam J.  |  Expérience générale 
Évaluation :
5

AMAZING CUSTOMER SERVICE !!!!

natalija b.  |  Expérience générale 
Évaluation :
5

The staff members I had was excellent and very helpful. Couldn't be happier with my service.

christopher o.  |  Réservation 
Évaluation :
5

As a mover been doing business with u-haul for a long time. Even have used trailer and car storage witch worked out great since it's all inside. April and rest of the team are very helpful,thank you.

Waseem K.  |  Expérience générale 
Évaluation :
5

Ms Carter was working by herself and it was extremely busy. She was very helpful and made me feel like a valued customer.

Sandi F.  |  Réservation 
Évaluation :
4

Only thing that should be fixed is that the door opener controls work. The building has 2 automatic doors to enter with your vehicle. The first one was almost always open, anyone could get in.

CARLOS M.  |  Expérience générale 
Évaluation :
5

Great experience to book at uhal

VLASIOS P.  |  Réservation 
Évaluation :
4

Nice big place and storage is indoor. Unfortunately you don't have 24/7 access to your storage unit.

rocco p.  |  Réservation 
Évaluation :
5

The truck drove so smooth. I was so nervous about moving and you guys made it easier. Merci.

ALICIA W.  |  Réservation 
Évaluation :
3

Rented out here in B.C. and had a better experience.

dolores d.  |  Expérience générale 
Évaluation :
5

It exceeded every expectation I had, Thanks much ;))

Metin Aktas A.  |  Expérience générale 
Évaluation :
5

This store has a very good manager

Taymur D.  |  Expérience générale 
Évaluation :
3

The facility itself was excellent, trying to pay every month seemed to need some work.

dale k.  |  Expérience générale 
Évaluation :
4

wait was long service was great

RICHARD L.  |  Réservation 
Évaluation :
4

Temperatures were perfect. Staff very helpful. Place clean and dry! Locker easy to access.

nancy m.  |  Expérience générale 
Évaluation :
3

Terrible hours. You can only access your storage unit when the office is open. The one good thing is that due to the above time restrictions we ended up finding a brand new storage facility with full

anthony w.  |  Expérience générale 
Évaluation :
5

THANK YOU VERY MUCH FOR YOUR EXCELLENT SERVICE THROUGHOUT MY USING YOUR FACILITY !!!

Frank K.  |  Expérience générale 
Évaluation :
5

Every thing was great

lynn r.  |  Expérience générale 
Évaluation :
5

Always great staff

Carson R.  |  Expérience générale 
Évaluation :
5

The manager, April, was very professional and helpful with the rental for my two storage units. The facility was perfect to store my belongings during the transition of moving between my homes

Reggie S.  |  Expérience générale 
Évaluation :
5

Merci

Michel D.  |  Expérience générale 
Évaluation :
3

It sucks that I had just paid for the month and moved out a week later and got no rebate for the rest of the month with unit being vacant. Hopefully I am off the auto payment for 1880 unit.Take me off

dolores d.  |  Expérience générale 
Évaluation :
4

Nice new and clean facility. Sad the priCe kept increasing

ADRIAAN D.  |  Expérience générale 
Évaluation :
4

No problems, everyone was very helpful!!!

Tami W.  |  Expérience générale 
Évaluation :
1

Stop emailing me spam!

Glyn B.  |  Expérience générale 
Évaluation :
5

The driving in was very convenient and made the facility easily accessible. The staff was always available if I had any questions.

Kathleen H.  |  Expérience générale 
Évaluation :
1

I would absolutely not ever recommend this place to my friends.

Carrie D.  |  Expérience générale 
Évaluation :
5

I wanted a place to store my trailer that was heated dry and as secure as anyone has a right to expect with lots of people coming and going. When I took it out all was good, I am happy.

Ted W.  |  Expérience générale 
Évaluation :
5

Merci.

Tabeth T.  |  Expérience générale 
Évaluation :
5

Manager and staff were great will be back in the fall

DANIEL I.  |  Expérience générale 
Évaluation :
5

Great service and always friendly!

shari m.  |  Expérience générale 
Évaluation :
5

Best place in town to store a special car for the winter, great staff. Last year's price increase has made it very expensive now.

Gerry A.  |  Expérience générale 
Évaluation :
5

this will be great when its 24-7 access maybe free wifi lol

Bateman Maintance Service IN B.  |  Expérience générale 
Évaluation :
5

April provided excellent service! Very helpful.

jeremy p.  |  Expérience générale 
Non les évaluations ont été soumises pour cet établissement.

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