Évaluations des clients U-Haul Moving & Storage of Southaven

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de U-Haul Moving & Storage of Southaven

Cote générale :

Les commentaires sans texte sont cachés. Afficher affichés. Ne pas les afficher

Rodney T. le

Évaluation :

Le client n'a pas laissé de commentaire.

John W. le

Évaluation :

Great experience will recommend to others...

BRANDON H. le

Évaluation :

The truck wasnt in good shape and beat all up. The appliance dolly the scrap was broken . It would be tight and then it would come loose without warning. As a matter of because of this my refrigerator now is scratched up on the door because of the malfunction of the dolly my refrigerator fell over onto the ground.

John S. le

Évaluation :

Le client n'a pas laissé de commentaire.

Alberto M. le

Évaluation :

Check vehicle prior to releasing to customer. Tire pressure 5-7lbs low for all 4 tires. Start customer with more than one quarter tank of gas.

Sam W. le

Évaluation :

Great job

William F. le

Évaluation :

The online process of returning the vehicle is kind of a pain in the butt.

Christy M. le

Évaluation :

Staff wasn’t honest about the rates.

Joshua P. le

Évaluation :

Le client n'a pas laissé de commentaire.

claudine O. le

Évaluation :

Both. The U-Haul staff in Southaven, MS and Columbus, OH were wonderful.

Shenell L. le

Évaluation :

Le client n'a pas laissé de commentaire.

Christi W. le

Évaluation :

Le client n'a pas laissé de commentaire.

Christopher P. le

Évaluation :

Le client n'a pas laissé de commentaire.

John B. le

Évaluation :

Le client n'a pas laissé de commentaire.

John B. le

Évaluation :

Le client n'a pas laissé de commentaire.

Antonette M. le

Évaluation :

Le client n'a pas laissé de commentaire.

Francis L. le

Évaluation :

Type customer emails correctly

Janie H. le

Évaluation :

Yvonne was very pleasant when she dropped off the U Box .

Antonette M. le

Évaluation :

No issues.

Robert G. le

Évaluation :

Le client n'a pas laissé de commentaire.

Omar S. le

Évaluation :

Not charging me twice for the same day rental

David V. le

Évaluation :

Le client n'a pas laissé de commentaire.

JACQUELYN H. le

Évaluation :

Clean truck arrival time 5 minutes before closing closed already. Jacquelyn Henderson rental

Kenneth K. le

Évaluation :

Le client n'a pas laissé de commentaire.

Jasmine S. le

Évaluation :

Le client n'a pas laissé de commentaire.

Carol L. le

Évaluation :

They were very helpful. Very knowledgeable. Very courteous. Answered all my questions. Explained everything clearly and completely.

rex S. le

Évaluation :

Le client n'a pas laissé de commentaire.

joe M. le

Évaluation :

Good program it was hustle free

Neil S. le

Évaluation :

I do not like leaving with only a quarter of a tank of gas and having to watch it and then have to put more gas than required to make sure I do not run short and be penalized for being low. Car rental places you leave with a quarter of a tank and fill up on return. Why don't you? I think I know. You come out ahead that way. Employees do not know why you do this either.

Tammy T. le

Évaluation :

Le client n'a pas laissé de commentaire.

Carlos D. le

Évaluation :

The only problem I had was when I had to pick the truck up. I had to drive almost 20 miles to pick it up. There were U-Haul facilities closer to my home. I feel that pick ups should be closer.

Robert S. le

Évaluation :

I am very disappointed that I was told I would NOT have 24 hr access until after my first 30 days. I have read and reread everything and can not see that stipulation referenced anywhere.

Michael L. le

Évaluation :

Great service

James L. le

Évaluation :

Great experience, would use again!

jimmy k. le

Évaluation :

Nice and clean location

Carlos D. le

Évaluation :

My experience with U-Haul was great. The place was clean and the staff were friendly. I will recommend using U-haul to all my friends.

David G. K. le

Évaluation :

The representative was very professional and helpful a great transaction.

lawanda E. le

Évaluation :

Great staff always courteous!!

DENISE R. le

Évaluation :

Thumbs up

Milauna R. le

Évaluation :

I relocated across the country. They wouldnt allow my items to be released. I had to have a letter notarized and sent through certified mail. Very inconvenient and I lost many items.

Carlos D. le

Évaluation :

I was able to pick up my truck on time as promised. That was important to me. Thanks!

Dominica H. le

Évaluation :

Staff very rude and not helpful at all. Lauren was especially unprofessional, and didn’t know her job at all. She was beyond rude and unhelpful!

Verdell H. le

Évaluation :

Very clean, secure, love the idea that I can drive in out of the weather, secure & clean bath room, respectful and curious and customer service

SHARITA B. le

Évaluation :

I just think 7 was too early to close the storage area. And we shouldn't have to pay extra for 24 hour access. I'm already paying for a unit. First storage place I ever used that charged extra

Marvin D. le

Évaluation :

VERY PROFESSIONAL. AND KIND

Shequena J. le

Évaluation :

Great customer service

Christina K. le

Évaluation :

.

Mary D. le

Évaluation :

Customer service was excellent great timing and the had no problems with the vehicle I rented. Yes I definitely recommend using UHaul Southaven Ms

Kenya A. le

Évaluation :

The service this time was better than the last!

Carson L. le

Évaluation :

Friendly and very outgoing

MICHELLE E. le

Évaluation :

Great

MAREE N. le

Évaluation :

Did not use facility and used UBoxes. Team is wonderful to work with and perfect examples of customer service

Robert G. le

Évaluation :

The General Manager, Brittnie Donaldson is a tremendous asset to your company. She has worked tirelessly to insure my accommodations are met. As a long term customer of this branch, she is awesome !

nester v. le

Évaluation :

Thank you for the ease in my move, made a world of diferencet

Erika B. le

Évaluation :

Over the past 8 years I’ve used this storage 3 times. The service was great and I couldn’t think of going to another storage unit besides this one.

Erika B. le

Évaluation :

ok

Robert G. le

Évaluation :

Brittany is amazing. She and her team work hard to make you feel like your a real person and not simply a number without a name. Friendly, kind and helpful.

Robert G. le

Évaluation :

Brittany and her team are awesome !!!

Brittany M. le

Évaluation :

Great!

noah m. le

Évaluation :

I would definitely recommend using U-Haul , for a long distance move.

REBECCA P. le

Évaluation :

Great service.

robert d. le

Évaluation :

the site counter clerks were basically passing the buck and wouldn't reserve a UBOX for me. They said ONLY ONE person could do it was she was always out. The 800 number did the reservation.

Bridgitte M. le

Évaluation :

This was a good experience. I would re-patronize!

steve i. le

Évaluation :

Very helpful staff.

Felicia T. le

Évaluation :

The hours was just accommodating to my work schedule to be able to access my unit when I need too. The staff was great and the facility was very nice.

Otis W. le

Évaluation :

Was a good experience.

Jacqueline S. le

Évaluation :

I had my ubox delivered. Never got to see the location

Greg S. le

Évaluation :

Received great service.

dean n. le

Évaluation :

U-haul has made a lot of improvements over the past several years. It was a great experience and they made my move easy. Thanks so much. I would use U-haul again and highly recommend them to anyone

ANDREA B. le

Évaluation :

Great place to store my belongings. Thanks for great service.

janet r. le

Évaluation :

Definitely would recommend this facility.. great experience

Karen C. le

Évaluation :

I actually moved out on April 30, 2018. I had to call three times to finally get y’all to quit asking me to pay for another months rent then you sent me a notice with a late fee. Pad lock on it 2X.

John F. le

Évaluation :

Everyone at this location has ALWAYS been friendly and helpful. Whenever I need storage/moving supplies or service, I will use this rental center, and will recommend them gladly to anyone.

LaTyia B. le

Évaluation :

I moved out on 4/14/18, however I received a bill after, and another bill with a late fee. I called the office and they took care of it. Thanks again to the staff at this location, THEY ARE AWESOME!!!

KAREN L. le

Évaluation :

Absolutely wonderful facility. The manager was always kind and professional. I moved out at 9:00AM the day my account was debited for the month. I should receive some form of credit.