It would be great if you could get professional, well groomed employees and keep them. Instead i have seen numerous employees thats no longer with your company in the pass 2 years its unbelievable.
Shelia N | Overall ExperienceSelf Storage Units in Southaven, MS, 38671
U-Haul Moving & Storage de Southaven
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Hamilton Self Storage Rasco
870 Rasco Rd E, Southaven, MS 38671 View Available Units
(U-Haul Neighborhood Dealer)3.0 miles from this location -
U-Haul Moving & Storage of Olive Branch
4209 Goodman Rd, Olive Branch, MS 38654 View Available Units4.8 miles from this location -
Hamilton - PH
3400 Pleasant Hill Road, Nesbit, MS 38651 View Available Units5.3 miles from this location -
U-Haul Moving & Storage at Mendenhall
3561 Mendenhall Rd, Memphis, TN 38115 View Available Units10.0 miles from this location
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- 4,0 - Cote moyenne des clients
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Facility was fine I’ve never had an issue with them. But I just recently moved all of my belongings out and at the time when I got the storage unit my bedroom set was only a couple of months old. With that being said I had a supposed temperature controlled units but one of the side rail boards for the bed framed was warped as if it had been exposed to moisture. Other than that all of my items were fine.
Tashara G | Overall ExperienceFIX THE ELEVATOR!!!! When someone has a unit on the 2nd floor, they expect the elevator to be in very good working order. The elevator is vital to moving things in and out of a 2nd floor unit. Especially heavier and large items, such as furniture. Having to use the stairs because you do not consider the elevator a priority, can, will, and is resulting in loss of customers. The elevator must be a priority in order to maintain good customer service. It is in your best interest as a business, to maintain and keep the elevator working properly. Not prioritizing the working condition of your elevator can and will most likely affect your profit margins. It also becomes a safety hazard. Should someone get hurt, trying to use an improperly working elevator, or because they are forced to try to use the stairs, may be grounds for law suit due to negligence. FIX AND MAINTAIN YOUR ELEVATOR!
JASON R | Overall ExperienceGreat service around!!!
Cathy B | Overall ExperienceThe young man was very friendly and helpful but the older, plump gentleman appeared to be somewhat disgruntled when asked for assistance. He also spoke sarcastically with every response; not mean, but excessive use of sarcasm in the presence of consumers. The trigger was me trying 3 times to get into the storage unit with a card that is as NOT programmed, A storage unit that was NOT unoccupied, and then a GATE that would not open. I’m done. I plan to cancel my storage request, while keeping the truck rental, due to these incidents. The facility, however, appeared clean and well maintained.
TOMECIA C | First ImpressionsEveryone was nice and helpful, but Kevia (2 piercings in her nose) was very rude. Her attitude was nasty.
LATONYA G | First ImpressionsWe have had more than one storage facility at one time due to family members getting older and down sizing. We would have liked to utilize your services longer but you simply priced us out from your facility. Every year, over the years we were with you your prices went up. We simple couldn’t afford your services any longer. It’s a shame. Your facility and staff were great. After all the trucks and storage rooms that we have used at your facility’s, and the duration of time we have used you, it would seem that some loyalty would have been applied to your long term customers
THOMAS T | Overall ExperienceCustomer service from staff was absolutely horrible the entire time I had the storage unit.
randell h | Overall ExperienceBeen in this facility for a little over 4 years. Excellent staff. Clean facility. Safe and exceptional customer service. 10-out of 10!
karen C | Overall ExperienceI love Southaven Mississippi uhaul best location out of all I have used. I have used this facility many times, great service!!!!
susan m | First Impressions