Need light inside the storage unit
Sherina D | Premières impressionsCustomer Reviews for U-Haul Moving & Storage of Southeast
Testimonials From Recent Customers
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Simple check in and out
Steven Hthey caught the mistake that cedar rapids made
Joyce AEveryone I met. There always so helpful. And ,like they'll all went above and beyond like that was their ethnical approach to their job. Never seen that in an entire staff.
Ronald S | Expérience généraleSystem was down so took a while to get the truck. Also was a mix up on the time I picked up truck and was called about 4 times saying I was late with the truck when I had hours to go before the return. Also reserved the truck and was told it was another location when it wasn't. I'm sure it was because the system was down, but horrible experience. Maybe try to figure out a better way when the system shuts down.
Antoinette HThe follies I rented were good. The cargo van I rented: The good = it was clean and the staff were friendly. The bad = 1. its key had a broken unlock button. 2. There was an overhead light assembly hanging down. 3. I was overcharged for my rental. The receipt stated I went 86 miles. However, the apartment I am moving from is approximately 2 miles from the U-haul on SE 14th. The house I'm moving to is in between both place-approximately a mile to each. The gas station I stopped to add gas is also approximately a mile between each (it's half a block south of the house). I only drove the van between the places mention. I only made three round trips between the house and the apartment. During the trip to return the van, I went two blocks out of the way to be able to gain a left-turn (south eastward) access to the often very busy Indianola Ave, which was part of the route to return the van, and, again, still only an approximate mile away. When acquiring the van, I was asked how many miles I would probably use it. I said twenty or less. In actuality, it was less than ten between the pickup time of 10:15 on Saturday, March 30th and the drop off time of Sunday, March 31st. Do you have gps records? If you do, you can check those against my route. Please do so. If you have any questions, please email me at ellenakelly74@yahoo.com or call and leave a message at 515.720.0663. Merci.
Ellen KWhen we picked up, she was overwhelmed. We hitched and drove off. Didnt want to wait an hour. Drop off was smooth
Deann BThe truck was dirty, there was no where to park because trucks were parked all over the place. An employee made a rude comment when talking with another customer about where I was parked when I parked where another attendant told me to park.
Joshua DThe staff we efficient and excellent.
Clinton MGreat work, made it easy to check in and get out of there quickly so I could get my work done for the day.
Ryan RGreat service Would rent here again
Gwen MSpeedy drop off.
Shawn NThe truck that i reserved a 26 ft.. had a check engine light on... when i spoke to the lady at the counter she told me it was just a sensor and that itd probably be fine... refused to give me one of the other 5, 26 ft trucks that was there.. told me that only thing she had available was a 20 ft truck.. this resulted in multiple trips... not happy about it... When i returned the 20ft truck the next morning... all 5 of the 26 ft trucks was still there none had moved.. even though the lady told me they had all been on reserve..
Jeff MService was efficient, timely and well-organized. The U-haul attendees who assisted me were kind, courteous and quick.
Ylonda CMaybe relocate some of the boxes up by the front door so customers can see the counter.
Laura BDJ is a friendly, hard-working and helpful store manager. He provided necessary help and guidance in getting us set up and on our way.
STEPHEN SI had the truck for an hour. We drove 13 miles total and got charged for 2 gallons of gas. I didn't even use two gallons of gas and still got charged for it.
Jennifer BThey were extremely helpful and made sure I got the correct size of trailer I needed. He went above and beyond to make sure my trip was a success.
Elizabeth BKeep doing what you're doing! Awesome people at this location.
alfredo oVery good customer service 🤙
Kenenth GYour app is a complete fustercluck. Taking me in circles and giving incorrect information. And very, very, slow. The in store service is the only reason I would go back. I did appreciate the convenient location.
Doug WTruck was not swept out and dirty also had ramp broke and something like liquid leaking from wheel
sandra tThe truck was fantastic. The car dolley was a little sketchy. One of the ramps was held in place by a piece of wire ran through the grates instead of a locking pin so it shook a lot more and didn't feel nearly as secure. Customer service was excellent. Je
Cameron MService was good. Trucks were pretty old and no radio, which sucks.
Bradley FKeep doing what you're doing. The customer service is definitely top notch!
Terence MI like the welcoming atmosphere
Justin KDerrick is a good manager and works hard. U-HAUL is lucky to have him.
Howard FDJ the General Manager was there by himself and did a Fantastic job
Bryan SRien
Kelly HAll staff were friendly, courteous, knowledgeable, and down to earth! Went back to the location twice in a short period and had the same experience both times!
Nichoelle DThe drop-off line was far too long. I was the only person there in the morning which leads me to believe they failed to do any check-ins the day before. Not only was the check in too long I was hanging out on the street with a trailer and they didn't even offer to move the line forward for me to pull in. Additionally I had filled the tank to the required 5/8 and the scammed me and said my tank was only 1/2 full which they charged me an additional 8 gals of fuel cost. Very unprofessional and unacceptable considering the vehicle I was given was not performing well and the headlight wasn't working.
Tyler RYour staff was amazing! Thank you so much 💓
Kathryn FTener personal que hable español también! Fuera excelente
Guillermo Ccustomer service was excellent
alena tGreat service!! Friendly staff. I was in and out pretty quick. I appreciate it. Thanks so much!!
Johnny EDJ, at your 14th street Des Moines,Iowa location was wonderful. So helpful and accommodating. And Alana at the 40th Ave in Denver, Colorado location also made sure that I was well take cared of! Big shout out to both of them and all of the U-Haul team members. Merci.
Alunda RRien
Carmeltia MDolly was covered in snow and straps frozen. Weather has been horrible so not complaining but they could have possibly made effort? Any chance any lower rate or refund. 24 hr rate and I had it for under 3 hr. I know if I went over I would get dinged or if someone came to rent it before my 24 hr time it would go out again? Merci
Larry KDJ was great and very helpful.
Crystal P | Online Move InThe dolly hadn't been returned when I came to pick it up. Right away DJ was on the phone tracking it. It took just a few minutes for it to arrive at that point. But then the computer went crazy with my reservation. He and his coworker (I didn't get her name) had to of troed over a dozen times before I was able to leave. They kept conversation fun and light hearted making the wait and malfunctioning technology bearable.
Bridget BTruck 60 miles away wouldn't go above 60 and shut off the od shut off had service light on
JASON BCounter was a little crowded with moving stuff, but that's what they do.
Charles LNot a lot room to turn around. Lot was very full with equipment. Ladies let me leave right up by door and drop it off
Carla JNot sure, but I can tell you that the person to help us out it was really helpful and professional.
Jessica MThey told us the vehicle was full of gas. When we got in it was three quarters. Then they tried to say that we drove a hundred and twenty miles. We drove 60. We filled the gas tank to above 3/4. They did Credit as two gallons. $8.50. Call the manager. She finally did credit us down to 60 miles. But I haven't seen the refund yet.
Shonna LThe second time I had to rent a truck I had the rental all set and paid for but when I went to pick up the truck I was given completely different amounts and totals so I called the number I had called to set it up then all of a sudden they had the same info that I had been given so not sure what was going on with that but made me wonder if they simply didn't know their business or was trying to pull one on me. Also just my own opinion; you are offered free month rental on a storage unit but if you already have a storage unit you don't get a month rental free. That just doesn't seem fair.
carol dThe staff was helpful but the system to schedule and pay for my rental was not- took 45 minutes and still didn’t work
tammy mCustomer service was great, the folks working the desk were polite, personable and informative. Merci.
Bryce TThey're all very professional and considerate and have helped me in many different ways. I'm so grateful I chose U-Haul and yes I will recommend it and I have many times to other people thank you guys very much
Rich D | Expérience généraleDON'T LET CUSTOMERS RESERVE TRUCK PICK UP AND DROP OFF LOCATIONS IF YOU REFUSE TO LET US PICK UP AND DROP OFF AT THOSE LOCATIONS!!!! Uhaul is great at telling you to drive an extra 40 minutes to pick up a truck even though you reserved one at a different location. Then, they might not let you drop it off at your RESERVED location, instead asking you to drive even further, pay for more miles and gas, to return the truck to a different location on the day you're MOVING, which is the whole point of getting a uhaul. Y'all need to redo your system, seriously frustrating stuff
David WWould have been nice to know where to put the truck when I came back. I had to move it from where it was after I went inside. They told me a 20 minute wait but then a guy cane out and check me out.
LARRY WThe people who checked me in and out were helpful and friendly. The truck did not have a dolly or blankets. It worked ok, but was very scraped up on outside. The lot was crowded and undersized...not as bad as Merle Hay location, but not nearly as good as Waukee store.
William KAmazing customer service at this location!
Chad MEveryone was friendly, helpful and great attitudes!!
Felicia H | Premières impressionsVery good, helpful employees
ERROL C | Expérience généraleThe pickup process was quick and easy, but the truck we rented, which was the only one available, smelled heavily of cigarette smoke. We would've canceled the reservation if it we weren't on a tight deadline. Otherwise, everyone was very kind and helpful.
EMMA MOverall excellent experience. Turn key and easy. Thank you!
Deborah LThe staff at my local U-Haul center on 14th are great, the GM is right on top of things
Michael S | Premières impressionsThe car that needed to be towed was a real inconvenience to everyone that had business there. it had been there for 2 days apperently. It looked as if the lady and her dog were living in the halls.
julie m | Expérience généraleJust a little expensive!
BRAD R | Expérience généraleNot sure if you are aware, but it looked like someone was living in the space across from ours
Carolyn K | Online Move InAll staff/crew/associates are always there to help any and all customers
Candy F | Expérience généraleEverything was extremely convenient and the staff was most accommodating. They made moving and storing a much less stressful experience. This facility was very efficiently ran and due to the friendly staff made the operation flow smoothly. Again I would like to make a commendation to the group at U-Haul Moving and Storage at the Southeast 4001 SE 14th st in Des Moines Iowa.
wayne n | Expérience généraleExcellent and clean storage and very nice staff.
Kendell F | Expérience généraleNeeds to be 24/7
tanya f | Premières impressionsPlace I went. Was the the model of efficiency. Staff was quick and very knowledgeable. From what I saw on all kinds of different jobs. And were just pleasantly human.
Ronald S | Online Move InI received a supervisor level of customer service from Candy, that is very hard to find these days.
paul s | Premières impressionsExcellent customer service from Candy. Thank you.
paul s | Expérience générale0
William C | Premières impressionsCandy was super helpful! Went above and beyond to accommodate us.
Dave Z | Premières impressionsNot use to storage unit not having lights in them. Didn't really like that.
ALICE S | Premières impressionsEveryone one that works there are helpful, friendly, and pleasant to be around.
tanya f | Expérience généraleGreat location and staff!!
Kimberly M | Expérience généraleVery professional and Kathy is a great Manager, and her staff is well informed on the process especially for businesses. Great job!
Aspire B | Expérience généraleVery friendly staff. Affordable prices.
tanya f | Premières impressionsI was told extension cord was ok to use since units had no lights in them. One day I was in back of my full unit when my extension cord got unplugged and thrown down and then my cries for help went unanswered. I was all alone in my dark unit with zero light. I was immediately worried of beaking a leg or falling on something. I'll never come back to this one. I also had gotten that unit because I wanted climate control and they put me on the side that wasn't.
Jon L | Expérience généraleThank you for a clean and secure place to store my things. Customer service was always helpful over the phone as well as at the facility. I still have a family member utilizing one of your units and she is happy as well!
MEREDITH H | Expérience généraleSatisfied
sharon j | Premières impressionsI order my truck and storage was told on the website when I made the reservation I would receive 1 month free and then when I get there I was advised payment wasn't to be taken and had to redo all the info again with rep at location then asked about the free month and I was told it was unavailable but I got an email stating I could today. Oh not to mention 1535 was given first it was already rented but I went off YOUR WEBSITE about the size and there is NO WAY that size is a 1 bedroom. All I got was an apology not good enough. I'm canceling my unit and finding a new unit with a different company. Only good thing was they discount the desposit when I picked it up my truck.
Amanda W | Online Move InLori and Kathy have gone above and beyond when helping me with my storage needs. Thank you for the excellent service!
SUE E | Premières impressionsStaff is wonderful thanks Lori!
Elysia G | Expérience généraleThe staff at the SE 14th St. in Des Moines, Iowa are very friendly and clearly answered all my questions and concerns. It is nice to have helpful pleasant staff.
CINDY P | Expérience généraleThis Des Moines location definitely has been thee best ever it shows that there is still good hearted people that's truly genuine. I did a one way service and it was a technical error with the wrong pricing, however Ms.Kathy and her crew showed professionalism, down to earth, very helpful Thank you again Ms. Kathy
Taneesha M | Premières impressionsI could not ask for a more pleasant experience. Everyone was so helpful, well beyond the call of duty. I think they know how stressful moves, storing, etc. can be and they took so much of that away. I would go no where else and I recommend your service to everyone I know.
jeanne w | Premières impressionsThe only bad thing that I had a problem with was not e.mploys should beretreained cu. We nevergot behid
Harlen M | Expérience généraleLove the staff amazing ppl
Candy F | Premières impressionsThe units need lights. Very dark which makes more difficult to find what you are looking for.
Deborah L | Premières impressionsExcellent service all the way around at this U-Haul! Thanks!
J L | Expérience généraleThe entire staff at this location is very friendly and helpful. Kathy and Jennifer are awesome and they truly know how to serve their customers!
Jodi T | Expérience généraleKathy the general manager went above and beyond to assist me. I would highly recommend this location.
SUE E | Premières impressionsNa
Amber M | Premières impressionsGreat ladies. Great services. All good.
Lolita K | Expérience généraleNo elevator, I've had some really heavy objects to move, could have by myself, but no elevator !
antonio b | Expérience généraleSoutheast 14th street best facility in the city !
antonio b | Premières impressions100 % Great
TAMMY R | Premières impressionsKathy was fantastic Smooth and convenient transaction in few minutes. Kathy, keep up the good work
Jigar K | Premières impressionsVery nice and helpful 👍
Steaven S | Premières impressionsI was charged for the free 1 month rent and still have not heard back regarding a refund of the "free" unit.
Valerie G | Expérience généraleThat parking lot sucks so very much. I had a load of stuff on a cart tip over and I had some stuff broken. Elevator would be nice to.
Jon L | Expérience généraleStaff was amazing with helping get another storage unit set up since we didn't have enough space in our 1st unit. We didn't want to have to be far from the 1st unit and she was very helpful and patient. They were so busy but she didn't not rush the process and made it so much easier than trying to figure it out online!!!
MELISSA N | Online Move InPretty good storage other than the warped floor boards that make it hard to swing the door all the way open without making a sound that hurts my ears.
Robert S | Online Move InKathy and her crew are awesome people! We had a very stressful move from Waterloo and they went above and beyond to make things right for us! Kathy deserves great recognition on how this store operates! Thank you for being so great!
Kristen F | Expérience généraleWas awesome experience thank you and the staff
tyrone g | Expérience généraleI love the workers andKathy is a amazing GM one of the best I've met, my storage is easy to access and I love the fact that it's inside I've used storages 2 other times in the past at storage mart I like U-Hauls the best and lori does a Amazing job with assistanting me with any of my needs and answer's all my concerns or questions I had! I'm very satisfied with my unit and the staff who assist me when needed. Thank you for your service your providing to me candy F
Candy F | Premières impressionsI never worried about anything, I knew our items were safe and secure with uhaul storage. Je les recommande chaudement.
TERESA H | Expérience généraleThe only drawback I have is with the size descriptions. What you say would fit a studio/1 bedroom would more likely be an oversized storage closet. It was very misleading. Unless you had no furniture. I love the climate control.
SUE E | Premières impressionsKathy is great. PLEASE FIX PAYMENT ON THE WEBSITE. IT'S NOT TAKING CREDIT CARDS.
TARA W | Premières impressionsA+++++. I’ll always bring my business to Uhaul.
Ralph C | Expérience généraleThe unit was very clean, always accessible, and the staff were helpful when needed. Online payment system was also convenient.
Blake S | Expérience généraleI recommend people to go there but until I went to pay with cash at the end to close out my storage until this Angela girl give me a fake receipt and went back to close out and the store manager goes that was a fake one and I said I had to make her go back on the cameras to look back and told them everything step-by-step and told her what was going on that day and they had to go back and tell the girls girls what was going on I always deal with the same girl but she was not there I was pretty messed up and now I have to go backOver there after two weeks of getting letters in the mail saying my thing is not closed out saying I still owe $134 to U-Haul is getting ridiculous because it’s not cleared up yet a waste of time for me to drive over there and get this cleared up no I think they should reverse me for something I have to go clean up their mess because this girl did not put my money in the drawer and make a payment on my stuff but they have to go back to cameras
Michelle H | Expérience généraleThe staff at Des Moines 14th st. Went far and beyond their duties to make my experience great. The phone scheduler need to be fired or u-haul needs to change it's policies with phone ordering. Norfolk VA. Janaf office are no help for all the money a person spends.all they say when you ask for help hooking up is it's not their job.everything I ask for,I didn't get,and I was assured it was there.overcharged,quoted one price after adding up everything then get there and the price is 400 more then they tell you this is what you ordered.at the janaf office they said do you want it or not, terrible business practice just when you need it,I'll never use y'all business again. "Robbed without a gun in broad daylight".
STANLEYJEROD B | Premières impressionsLIFE SAVER!!!!!!
Elysia G | Premières impressionsWhoever was previously in charge had led me to believe my unit was cleaned out and all items lost early into my lease. When the current manager called me and told me that it was still there, waived the month between when I was told it was gone and when he was reviewing records, and made it very easy for me to continue the lease. If not for him I may have lost several momentos and personal items that are important to me. Clean out was easy and it was quick getting out of the store after. Overall its been a good experience. No signs of anyone trying to get into the units, it was tyically clean and quiet inside.
Carley Y | Expérience généraleVery friendly staff at check in and fully explained contract and rules.
CARLA C | Premières impressionsHad personal problems going on and Lori came to the location to help resolve. Was very patient and went above and beyond her job to help me.
donna d | Premières impressionsGood service for mankind
Timothy H | Expérience généraleIt was pitch black in the unit. If it had lights, I'd provide a better rating. The staff was always very nice. It was secure and clean and well maintained. The unit was accessible and my items were well and safe and no issues arose. My only issue, again, is that I wish it was better lit.
Kelly B | Expérience généraleThe staff on SE 14th Street in Des Moines Iowa went above and beyond to help me...
beckie w | Premières impressionsThe girls in the drs Moines office are the bomb!! I don't know about other Uhaul, but these girls are exceptionally customer service oriented and go the extra mile. The new girl is wonderful!! Thank you to all of you!!
ALISOUN G | Expérience généraleI had a great experience! Everything went quickly when I checked in so I was able to start moving right away. The staff was extremely help full and made everything easy to understand. They additionally took extra effort to locate an open storage unit closer to the door for me due to having a disability.
Justin C | Premières impressionsI just want to thank the manager. She was amazing. She was helpful, friendly and supportive. She is an asset to U-Haul.
REBECKAH W | Expérience généraleStaff is extremely helpful and kind. We were late to drop off our uhaul and they didn't mind at all! More business should be understanding like this. Very clean and well kept facility
SHAUNMICHAEL H | Premières impressionsStaff was very helpful in explaining everything that I needed to know about my rental. Excellent staff.
Craig B | Expérience généraleWendy, Lori, and another woman were very helpful . Better than most Uhaul places.
ALISOUN G | Premières impressionsExcellent service à la clientèle
Stephen M | Expérience généraleWendy is top notch in Customer service.so great to work with her 2 days in a ROW
MEREDITH H | Premières impressionsStaff very helpful in advising that first month is free and that no charge would result from short term storage.
brent a | Premières impressionsNo comments
Jesus A | Premières impressionsKathy is really good at her job. She can take care of three customers at once while making each one feel important.
Tammy G | Expérience généraleI am still waiting for my phone call and my refund! Worst customer service in store ever! I will NEVER use uhaul again. The treatment I received in your facility on NE 14th street will assure myself or friends and family will go elsewhere for our needs
Deborah W | Online Move InI like everything except one thing the spirit level, that is only painful, I have some staff is very difficult to take up.
MASROOR H | Premières impressionsThank you all of you where real friendly and helpful
sherra c | Expérience généraleThe ladys that was there were very friendly and helpful.
JUSTIN M | Premières impressionsFullfield all my needs vary excellent
John B | Premières impressionsI didn't even end up using the storage. Staff was friendly but overall communication wasn't what I expected.
NANCY G | Expérience généraleThe manager was very unprofessional and rude. My unit end up getting mice from someone who brought them in the building for the third time. An Uhaul employee informed me that it was the third time that the building had mice.
choyce j | Expérience généraleHad my things in storage for over 3yrs every body was nice
jeffery r | Expérience généraleWhen renting did not tell me no elevator and stairs up to unit - bad
Tim M | Premières impressionsCalled 8-10 times and loop to call center. No phone call back....had to go to the office personally. See notes from staff at local and call center. Really frustrating, especially since I have been a customer for over 5 years.
RYAN R | Expérience généraleThey decided to charge me extra money after I left. This place is awful
sam p | Premières impressionsOnly comment I have is I was overcharged few weeks ago and the issue is still not resolved. Talked to several people and plan on calling again. Need immediate refund of the overcharge on miles. Richard Berning 712-830-2366 I have contacted them is why I am taking this step Will call again tonight but need this taken care of. I given it enough time already
Richard B | Expérience généraleAucun
KENNESHA W | Premières impressionsI arrived early evening from St Louis area with 25' truck and transport. Staff (especially Kobe and Bailey) were exceptional in getting my car ready to get off transport, as well final details. :)
Nadina S | Premières impressionsGreat place
Holly B | Expérience généraleGreat food, great service, I cannot say enough! Love that place!
Paul N | Expérience généraleGreat experience
William K | Expérience généraleVery curtious and helpful
denis m | Premières impressionsThe Manager, Bailey, was great. She was very helpful in answering my questions and I appreciate her willingness to assist me with my deliveries.
Tim S | Premières impressionsI was not satisfied with the matter in which the storage I book wasn't the one given to me. My experience with U-Haul was very unfortunate.
Emmanuel P | Expérience généraleRegarding the lighting, halls very well lit, do believe lighting needed inside the units.
Sharon B | Expérience généraleI had my storage almost 4 1/2 years. Never a problem with the nice people on Sout East 14th.
TASHA A | Expérience généraleGreat Customer Service!!
Rafael G | Expérience généraleOverall great experience
tarmell l | Expérience généraleNICE STORAGE FACILITY, CUSTOMER SERVICE WAS NICE, NEED AIR CONDITIONING IN THE ACTUAL STORAGE UNITS.
joann m | Expérience généraleEmma provided us very good customer service. We appreciated her thoroughness and professionalism.
Mark S | Premières impressionsThe staff were not friendly about 90 % of the time. They do not work with you at all if you have problems .I spent around $3 000 in a year in all & still crappy service!
cheryl t | Expérience généraleMade a sort of stressful day for we quite pleasant.
richard s | Premières impressions👍🏼
Chase E | Expérience généraleThe facility was always dirty and covered with litter. Many times the U-Haul card access door did not work, we had to wait in a long line, to ask an employee to open the access door.
bob h | Expérience généraleIt was wonderful n very helpful
Jacqueline L | Premières impressionsThe the staff member that helped me was vary helpful and kind
heidi s | Expérience généraleStaff was friendly and helpful
ernesto e | Expérience généraleThe staff was great and storage unit was helpful in my time of need.
Stephanie C | Expérience généraleYou need to use the stairs to move your things , not very efficient , good use of the space yet bad implementing an an elevator or a ramp would be great
AHMED A | Premières impressionsNo coments but the only good thing was that craig was the best part.
Angela T | Expérience généraleI would have liked to get in later in the day but all in all I was happy. The staff was very helpful!
traci s | Expérience généraleGreat facility !
PAVAN B | Expérience généraleconvenient to our store and easy to deal with
FRANK M | RéservationThe customer service was good. I really don't like the storage space do to it not having any light in side of the unit and the price is high.
CASSANDRA T | RéservationEverything was handled quickly and professionally. Thanks for making the move stress free.
Jill T | RéservationI would like say thank you,kyle Trilk for his generous come and help me to moved heavy stuff, if not for him I won't be able to finished moving that day I got no help accept my mom 72 years,.
May S | Expérience généraleI'm on autopay and got charged for a late fee. I followed the instructions from the customer service department and they are trying to charge me after I moved out. They never answer the phone. Awful.
brianna f | Expérience généraleFriendly staff and a nice facility. Felt secure while we were there.
angie s | Expérience généraleI would use Uhaul again for a storage unit if I had too
Kitrie S | Expérience généraleManager and employees very accommodating to your needs.
jamie s | Expérience généraleThis facility served my storage needs very well for about 2 years. Would definitely recommend it to a friend!
ANNIKA P | Expérience généraleManager Tim Hunt is rude and unprofessional. He does not return phone calls. He does not understand his own accounting system. He does not follow through with actions. F- service!
nicole w | Expérience généraleThe parking and loading/unloading situation is very unwieldy. Vehicles often have to block one another and the main exit lane was blocked by a truck. The location probably needs more parking space.
ryan C | Expérience généraleThe only reason I wouldn't is the parking- the quantity of trucks and trailors make it nearly impossible some days to park and access the storage unit. Employees perhaps should park elsewhere?
SUZANNE W | Expérience généraleGreat staff but need more people to work front counter.
Christina B | Expérience généraleThe storage unit itself was creepy, not lighted at all. We had to provide our own light. Too expensive for the outdated unit. Newer units are easy and very well lit.
ramona f | Expérience généraleThank you S.E. 14TH location!
Tracy X | Expérience généraleVery convenient. Staff very friendly and helpful.
justin w | Expérience générale