Wont fix their mistakes made by their employees
Location de remorque et remorquage à Des Moines, IA chez U-Haul Moving & Storage of Southeast
Déménagement en provenance/direction de Des Moines, IA? Les remorques fermées et carrossées de U-Haul sont ingénieusement conçues pour protéger et retenir vos biens précieux, alors que nos remorques ouvertes sont idéales pour tirer des matériaux de construction ou d’aménagement paysager et des articles de gros volume. Les remorques pour voiture de U-Haul sont dotées de rampes à chargement facile pour un chargement sans effort des véhicules, alors que nos remorques pour moto sont légères et faciles à remorquer. Obtenez GRATUITEMENT des estimations de tarif pour la location de remorque à Des Moines, IA 50320 dès aujourd’hui!
Obtenez GRATUITEMENT des estimations de tarif de location de remorques ouvertes et fermées, pour voiture et moto à Des Moines, IA
Les remorques fermées à Des Moines, IA sont légères, aérodynamiques et conçues pour offrir une plus faible consommation de carburant, facilitant le remorquage. Chaque année, des millions de familles utilisent nos remorques carrossées pour déménager. U-Haul offre une vaste sélection de remorques carrossées à louer dans la même ville ou pour un aller simple. Consultez les tailles de nos remorques fermées et réservez en ligne une location de remorque chez U-Haul Moving & Storage of Southeast!
Les remorques ouvertes sont idéales pour le remorquage de charges grosses ou surdimensionnées à Des Moines, IA 50320. De nombreuses remorques ouvertes sont louées avec une rampe de chargement pour plus de commodité. La sélection de remorques ouvertes offertes chez U-Haul Moving & Storage of Southeast représente une solution abordable pour des projets d’amélioration résidentielle, la livraison de meubles ou le remorquage de véhicules récréatifs. La location de remorque ouverte est également populaire auprès des entreprises pour la livraison et lors de salons commerciaux. Les remorques ouvertes sont offertes en une variété de dimensions et de styles afin que toutes les voitures puissent les remorquer.
Remorques pour voiture
Déménager à l'autre bout du pays en transportant votre voiture sur une remorque pour voiture représente une manière sensée d'économiser du carburant et d'épargner des milles d'usure à votre véhicule. Notre chariot de remorquage représente une solution de remorquage abordable pour les véhicules à traction, alors que les remorques porte-voiture sont idéales pour les déménagements de longue distance. Les deux remorqueurs offerts à Des Moines, IA conviennent à la plupart des véhicules et ils représentent également une option plus économique que de faire appel à une dépanneuse lors d’une panne. Que vous remorquiez votre voiture avec un camion de déménagement U-Haul ou avec votre propre véhicule, vous pouvez louer une remorque pour voiture pour un déménagement dans la même ville comme pour un aller simple.
Remorques pour moto
Les remorques pour moto sont légères et faciles à remorquer en plus d'être équipées d'une rampe de chargement facile d'accès. Chaque remorque pour moto est également équipée d'une cale intégrée pour les roues avant et d'anneaux d'attache robustes pour soutenir les motos les plus lourdes. Réservez en ligne dès maintenant votre remorque pour moto à Des Moines, IA !
Accessoires pour la remorque et le remorquage
Entrez l'information sur votre véhicule et nous vous aiderons à trouver la bonne attache.
Achetez des boules et des montages d'attache de remorque standard et spécialisés.
Évaluations des clients
It a ok job
I rented a car dolly and the Uhaul associate connected my car dolly. While driving down the highway, my car was disconnected from the straps and damaged. The Uhaul associate did not connect the safety chain to the car(they were still connected as if they were not needed. The Uhaul associate only connected the straps, and also advised me to put my car in neutral. The tow truck company advised me that my car was suppose to be left in park so that my tires did not move around to help remove the straps from my tires. He also told me that if the safety chains were attached, it would have caught the car and not allowed my car to fall from the car tow dolly.
Ice covered all windows, key was not available outside, had to go into store to get it. It was not ready for pickup. Awful experience
When you tell a customer a price of a rental honor that price don't wait till after they have paid for it and charge them double like you did to me
The customer agents provided excellent service to me. I needed to extend my rental time by 3hrs and did so by using the online Uhaul.com/share without incident. I will tell everyone who asks where to rent A truck for a move to go to Uhaul!!!
Close up shop
I spoke with a gal from this location on January 9th which was a Saturday. At this time I discussed the rental agreement and explained I'd return it by either late Monday night January 11th or by Tuesday January the 12th and would pay in full. Unfortunately this was not relayed or properly documented to corporate office and then cooperate office reported the truck stolen. So imagine my surprise when I heard two police officers banging on my door at 1:55 pm January 12th. Which obviously is Tuesday and the day I'm returning this rental. I stepped out of my home and got commanded to face the wall and put my hands behind my back and then arrested. It wasn't until a couple minutes had gone by that I was Informed I was being charged with vehicle theft from uhaul. I was completely bewildered and confused as I'm no thief. I begged and pleaded with the officer to let me call uhaul and straighten out the mix up , to which he refused and himself and his partner were more worried about the 4 other cars on my property without plates. Non of which were stolen , just simply due to Covid-19 it's hard to get an appointment scheduled. So long story short. The officer did call uhaul to verify if they still wished to press charges and made it seem as though they recovered a stolen vehicle thru great police work and true grit. The reality of it is the truck was parked in my front yard with my 22 foot flat bed trailer attached. I live on one of the busiest streets in my area and on a corner lot. Basically the whole damn town could know the truck was there. Now does that seem strange to whomever may be reading this. If A person was truly stealing a vehicle why would they park it directly in front of their house for the whole world to see? Don't worry I'll wait. So I was booked into jail and then my mugshot ended up on several of Facebooks group page inmate sites. I'm getting flooded with phone calls and messages and I look like a piece of trash thief. It cost me 1000 dollars to bond out and the next day I walked into the local office I rented the truck from and paid in full what was owed and cleaned the truck out completely. The manager/ owner Brian was there and pleasant and openly admitted that was his wife I spoke with that Saturday and that there was some miss communication there and he apologized. So.... see where I'm going with this. I expect uhaul to make this right and I also want a letter from uhaul apologizing for what took place and the sooner the better because time is of the essence for uhaul before I start making legal phone calls. And we all know those never end good. Especially when a consumer is wrongly accused of a crime and then arrested for said crime and charged. I expect a response back no later than Monday the 25th of January with what uhaul intends to do regarding this matter and to satisfy my concerns. Thank you for your time Sincerely , Terry Allen DeBlieck
The ladies were not using masks. I came to pick the rental up and they didn't know where the keys where. I had to go on in the store. I did mobile pick up and drop off for reason.
The trailer pulled hard compared to other trailers our friend has pulled.
Hire front desk staff with actual customer service experience. They argued over petty things amongst themselves as I waited to pay/pick up truck. Unacceptable. Also too much hidden fees my expected price was 58+tax overall I paid $118. Called manager to get clarification as this was my first time ever renting a uhaul, but he was very unhelpful. Unbelievable I could've used the $118 to pay toward professional movers!
Great customer service, a female help me.
I waited in the cold for verification of my alternate contacts, when I could have done all that before I even showed up or before I was told to locate the truck. I wasn't aware of any of that when I started my mobile check in. Seems like some of that could be done prior to showing up.
This is not the drop off location I was given. I returned the truck to Altoona as stated in my contract. I never received a final receipt, either
Customer support was very good, they assisted me in locating a car transporter 2 hours away that was suppose to be at the location via reservation. Agent stated that I would receive a $50 discount due to reservations not reserving the car transporter as requested. as very disappointed on what I had to deal with apron arriving to pick up the truck and transporter, horrible experience in Des Moines, IA.
Good experience staff very helpful had equipment ready when promised
I have used this location multiple times in the last few years and the service is always exceptional.
I only have a digital copy of my license and the app prevented me from uploading which prevented me from taking picking up a truck. So I walked kntk tbe office and that is when Kathy, the do it All lady at this site saw me and stopped what she was doing and walked in from the parking lot where she was warming up trucks and greeted me warm and friendly. She hear my listened to the explanation of my situation and immediately provided solutions. Within ten minutes of thinking I was in trouble of failing my project, kathy had me out the door, in a truck, and on my way. My experience with Uhaul was awesome and our business relationship is strong Thank you
I prefer this location because they are full service. Not just a drop lot. They have a full staff so you don't have to wait while one employee takes care of 10 customers.
I was upset because on Saturday I RESERVED a. Uhaul for a certain location and when I got there to pick it up they gave it away!!! So I had to drive across town to another location! I was already pressed for time and then I had to do more running around because someone didn't do something right!
Your absolutely ðŸ’¯ truly good at your trade. Thanks.
Don't double charge a customer been on the phone with U-Haul because they charged us the same amount twice.
Location is notoriously understaffed and the staff that is there are very unprofessional.
Service Agents were first class and very knowledgeable and helpful.
Great customer service! First time renting there made easy.