Évaluations des clients U-Haul Moving & Storage of Spring Hill

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de U-Haul Moving & Storage of Spring Hill

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Christopher C. le

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Le client n'a pas laissé de commentaire.

RENEE C. le

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All staff I came in contact with were polite. My only complaint is the alarm would go off EVERY time the door to storage locker was opened. No one knew why either.

James T. le

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Le client n'a pas laissé de commentaire.

Brenda D. le

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Le client n'a pas laissé de commentaire.

Thomas L. le

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Had a problem from 24 hour location called them in desperation they stepped up we have used on line booking 2 now and both times had issues after confirming on line with valid ID and CC.

Donald W. le

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Le client n'a pas laissé de commentaire.

Mary Ann B. le

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Le client n'a pas laissé de commentaire.

Ernest E. le

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Very professional and knowledgeable. Has all the equipment needed for the move.

Michael C. le

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Everything was handled perfectly. That is why we always rent our moving trucks from this location. A+

JANE R. le

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clean facility, friendly staff, very informative.

Dean P. le

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Le client n'a pas laissé de commentaire.

Antonio N. le

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Le client n'a pas laissé de commentaire.

Richard M. le

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Le client n'a pas laissé de commentaire.

Manfred C. le

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communication problems with corporate. they waved late fee than charged me the 20 dollars. several phone call and it was fixed

James B. le

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Le client n'a pas laissé de commentaire.

Edward P. le

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Your asking too many questions just to rent a tow dolly... I will never rent a dolly again from you. I shouldn't have to answer 40 questions to rent a piece of equipment. sorry but it shouldn't take half an hour to get a piece of equipment.

James B. le

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I use this location because it is convenient and usually has a good variety of equipment in stock. I rented a trailer and some moving blankets. The agent was professional and cordial. I asked if I should grab the blankets on the way out to my vehicle to drive it around to hook up the trailer. The clerk said he would take care of it. After driving a few miles, I stopped to check for the moving blankets. Sure enough, they had not been put in. Thankfully, I lost only 15-20-minutes. Still, an employee who declines my grabbing some equipment should fulfill his responsibility.

Dustin T. le

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Was given the truck with 1/16 of a tank of gas and told I would be given a $34 credit to hey gas as long as I brought it back with 1/4 tank top which I did. But apparently the young guy who checked it back in can’t read a fuel gauge and marked it at 1/8 of a tank so I only got $8 back.

John A. le

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Le client n'a pas laissé de commentaire.

Steve O. le

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Le client n'a pas laissé de commentaire.

James B. le

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Le client n'a pas laissé de commentaire.

MARK J B. le

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Exceptional service

Steven R. le

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Olivia the driver that delivered and picked up our containers was incredible in every way. She was an absolute blessing and made the move much easier! THANK YOU OLIVIA!!!

Kay S. le

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Customers Service was great & helpful, will rent again.

Deborah H. le

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Le client n'a pas laissé de commentaire.

Sheryl G. le

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Chris was exceptionally helpful.

Mike B. le

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Everyone was very helpful! Great experience

Jessica M. le

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Le client n'a pas laissé de commentaire.

Brian M. le

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Le client n'a pas laissé de commentaire.

Marjorie B. le

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The staff was very helpful

Peter M. le

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Half assed and not industry standard of wiring. These idiots zip tied 12v + to a muffler bracket . Left wiring hanging loosely and then told me that’s it’s all good and it works . Very disappointed I could have half assed this myself .

Stefanie S. le

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Jeff the manager was wonderful and very helpful. The facility is very clean and safety concerned.

Marisol A. le

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In my case everything went smooth nothing to improve. Great friendly staff they greet you as you walk in. Keep it!

John K. le

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Recommended U-box to friend and will continue to recommend. Friendly, courteous, professional team. On time delivery of drop off, pick up, and delivery. No damage to shipped items. I would like to see if a tracking can be added to the U-box container. It would be nice to know where the container is at when shipping across country. Keep up the good work.

Rob S. le

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Le client n'a pas laissé de commentaire.

Robert W. le

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One of the boxes had screws and stables sticking out into the inside of the box..

Connee B. le

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Le client n'a pas laissé de commentaire.

Norma F. le

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Great service

Stefanie S. le

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The person I spoke to on the phone at the facility did not know a lot. Reserved unit in line.

Kendra S. le

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Will rent again. Staff should get a raise!

Kendra S. le

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I love everyone here! Pro customer service

adelaida f. le

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Facilities and employee was great. Loved their professionalism.

Ryan E. le

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Fantastic location. They worked with me when I needed it and made the process very easy from beginning to end. The facility was very well maintained and secure.

William Y. le

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Wonderful experience in using U-Haul in West Dundee. Friendly, courteous and knowledgeable worried from the desk guy to the one receiving back the rental trucks. Highly recommend!

carmlita f. le

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Thank you for your help and kindness!

PATRICK S. le

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U-Haul moving & Storage of Spring Hill was a Fantastic Location to Store at. Easy access to there parking lot and a lot of room to Load/Unload. Staff was very good and informative. 10/10 recommended.

CHERYL P. le

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Extreme care and planning for security and safety and loading. Equipment and ramps available to easily move items to storage. Will definitely use facility again.

terry l. le

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The ability not to be able to reserve a unit is a problem that even the attendants there stated.

Tom K. le

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Everything was top notch! The staff was friendly and professional, access was simple and convenient, the facilities were clean, orderly, and very well light. Even the restroom was always very clean!

Jennifer D. le

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Awesome! 😀

Jeanne S. le

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Friendly staff, clean accommodations, 24 hour access. It’s all good.

Richard L. le

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Had the unit for just 3 months. There was a leak in the roof over unit. A panel of the tile ceiling collapsed onto our property. Because I didn’t sign up for the U-Haul offered insurance, no help.

Susan J. le

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Everyone was very helpful

Kurt K. le

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Great staff, very friendly and a very clean facility. I highly recommend their services!

Rubinelma R. le

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Excellent costumer service

julia f. le

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Everything was perfect except for a couple of long wait times, one in line at the store and the other on hold waiting for a customer service rep.

John P S. le

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Jeff Jones is diligent, courteous, and punctual. 5/5 would rent again.

dennis l. le

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Registration went smooth for my storage locker

Scott H. le

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Very professional & pleasant. Quick & efficient service. Will definitely recommend this U-Haul location!

James L. le

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excellent folks at the West Dundee location

Jackie F. le

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Great service!

Dionne F. le

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Employees were very nice and helpful. Got us in and out quickly. Storefront was clean and efficient. Highly recommend this location!

Charmaine S. le

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Good Service

FRANK A. le

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Excellent customer service.

Keely Ann H. le

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When a leak occurred over my unit no one would admit to knowing that it had happened yet the ceiling tile had been replaced (original one was in pieces in my unit. Huge fail in customer service!

Brandan S. le

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💪🏽👍🏽

Jennifer M. le

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Staff was friendly and helpfull!

MICHAEL H. le

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The staff was very helpful and knowledgeable. The facility was clean and well maintained and felt safe.

ana m. le

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Worst experience ever. Daniel and Steve. working on Sunday at the West Dundee IL location are incompetent and not customer service friendly. I had reserved a pick up and trailer to transport my ubox

James C. le

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Every thing was done in a timley manor as predicted. A pleasure to do business with.

Jacqueline W. le

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Very satisfied with condition of facility. Best bathroom I’ve ever used in that type of building. Employees were friendly and helpful every time I was there. Would definitely recommend.

Anne M. le

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Very friendly and helpful. The facility is very clean, well lit and even has a restroom.

karin h. le

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I am pleased to recommend UHaul boxes. All of the individuals who helped me with initial drop off, pick up, storage: Cheboygan MI, Remona Sharkus, and West Dundee IL, Jeff Jones were fantastic!!!!

VITO F. le

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Very friendly and helpful! My best experience with U-Haul by now.

Michael L. le

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Jeff and staff always do a great job, would highly recommend.

Connie H. le

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We looked at other storage facilities- this was, by far, the best. It was closest, cleanest, most accessible, well-lit, and had easy-to-lift roll-up doors (I’m 83).

Christina L. le

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First time I used your storage facilities and it was a great experience. We also rented a truck to move so it was so easy to get everything from storage and rent the truck at some loc as tion!

jim s. le

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Great company, and great location with a competent, professional staff.

Laurie C. le

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Fast, efficient, super clean facility!

Megan R. le

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I only had my Ubox dropped off & picked up from S. Elgin. The gal who dropped off the box was nice. The gal who picked up the box had trouble finding my location and was aggressive on the phone.

roselyn m. le

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It’s very nice and clean storage. Every time I go visit in our storage unit there is a staff roaming around and clean the area. All staff are very friendly.

steffan g. le

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nnn

jennifer r. le

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Andrea made sure my pods were delivered at the appropriate time. With a moving schedule constantly changing, she maintained communication and professionalism! She’s a valuable member of Uhaul!

Ann R. le

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Employees were very helpful

THERESA K. le

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The manager Jeff was such a pleasure to always work with. Very clean facility. All the staff was very accommodating.

john m. le

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Driver was nice

Amanda B. le

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Gabby was absolutely amazing! She went above and beyond to schedule the delivery of my uhaul box as soon as possible. She made sure that I received it the next day as I had requested.

Paul K. le

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The manager Jeff was rude to my wife parading her around trying to scold her. Very unprofessional and other tenants noticed the same behavior as well.