Everything was great!KATHLEEN E.
Moving Truck Rental in West Dundee, IL at U-Haul Moving & Storage of Spring Hill
Pour nous contacter
West Dundee, IL 60118
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun - Jeu : 7h am à 7h pm
- Ven : 7h am à 8h pm
- Sam : 7h am à 7h pm
- Dim : 9h am à 5h pm
- Inspection gratuite du remorquage
- Retour client 24 heures
One-Way and In-Town Local Rentals in West Dundee, IL 60118
U-Haul compte la plus grande sélection de camions et remorques de location locaux et à sens unique dans votre région. U-Haul offre un processus de déménagement simple lorsque vous louez un camion ou une remorque, ce qui comprend : remorques fermées, remorques ouvertes, remorques pour voiture et remorques pour motocyclette. Combinez vos efforts de déménagement en louant un camion et une remorque à U-Haul dès aujourd’hui!
Services supplémentaires à cet emplacement
Nous avons la plus grande sélection de camions neufs!
Nos remorques fermées et ouvertes sont offertes à partir de 14,95 $!
Nous offrons la plus grande couverture en Amérique du Nord!
Nous expédions à l'autre bout de la ville et à l'autre bout du monde!
Nous vendons des centaines de produits qui facilitent les déménagements!
U-Haul est l'installateur numéro 1 d'attaches de remorque en Amérique du Nord.
Évaluations des clients
- 4,0 - Cote moyenne des clients
Dites-nous ce que vous en pensez.
Vos précieux commentaires nous aideront à mieux vous servir.
I used the mobile option to pick up my van. It was the first time I had rented from U-Haul and I was very frustrated with the procedures to pick up the van. The requirement to have two contacts that you actually called and verified I was valid was completely frustrating. This should have been taken care of prior to me getting there. These things are unreasonable when you're trying to get this van picked up and moving. Having two people's numbers that you know are going to answer the phone right at that moment is slightly frustrating. There has to be a better way or we should clearly know a head of time that this is happening. Maybe I missed some instruction but that should certainly be clearly understood upfront.Kelley N.
No instruction was given as to after hours drop off, the dolly I rented was in poor condition and no info about online check out and check in was explained before I left the site with my rentalKEVIN N.
Employee's were greatJoseph K.
Great customer service and on top of rentals. Is there any way I could get my Ipass back? It was left inside the rental.Amanda D.
Keep up good serviceDennis L.
I am extremely disappointed in my pick up experience. I booked the Fox River Grove location about a month before I needed the truck. The day before my reservation, I am told I need a new location. Then, at that location, I was unable to get keys for the truck and was on the phone with supper for 45 minutes before being sent to a new location. This put me behind schedule by over an hour and was hugely inconvenient and stressful. Customer rep was very nice but said I should look to book on less busier days. If this is the case, 24/7 access is false advertising.MALLORY W.
Clean the windshield. Tie down the dollie. Clean the truck had nasty sticky stuff all over console and seats. Floors dirtyJeffery S.
Keep up good workDENNIS L.
I wasn't happy with paying .79/mile rate. This $19.99 truck for 1-1/2 hours cost me $72.00. That's ridiculous.JOSEPHINE B.
It SEEMED to me, from on MY side of the phone calling the 800 #, AND from on MY side of the counter at this location, that there were TOO MANY darn unnecessary questions about unrelated and/or extraneous info.Also - I almost expected to be asked if whether or not the radio in the vehicle being towed was operational, and what station was last listened toâ‰ï¸ ORRR ... what color it was & if it had ever been to Canadaâ‰ï¸â€¼ï¸ CHRIS McALEXANDER was ABSOLUTELY GREATðŸ˜ƒðŸ‘â€¼ï¸ He was patient, & as helpful as he could possibly beâ€¼ï¸Michael K.
Excellent service for a first time trailer renter. Staff friendly and informativeGordon P.
They are very efficient and great to work with.Lillian M.
Very very convenient! Guy at this location was super helpful and quick to help me as I had no idea what I was doing!!! Will definitely go here again when I need a uhaul and absolutely recommend this location!Taylor S.
We rented our uhaul. I declined the safemove fee because our insurance covers the size vehicle we rented. When my husband tried to check out the vehicle, he could not bypass the safe move fee. Then, at the end of the day, we cleaned the vehicle thoroughly, but were assessed a $25 cleaning fee? For what? My husband blew out the few little leaves that had collected, but otherwise the truck was returned safely. Not a positive ending experience...Jose R.
I stay 222 river haven moved around corner don't know how I went over 15 miles plus I rented a storage and no one explain to me I had 6 days sprung my ankle so it was hard fir me to get around so I feel I should only be charged fir 6 days not my 49.oo dollars thank you and be blessedPamela S.
Excellent customer service!Ronald B.
Staff was very helpful and explained the rental process clearly and answered all my questions.Richard E.
Tyler and all the guys that work here are awesome and so helpful!Kacey R.
My original reservation was an absolute horrible experience. It was a 24/7 reservation. All instructions said to log in online and follow the instructions. Never would show screen to â€œstart pick upâ€. After 30 mins of going in circles I finally downloaded app, and had no issues. It should say download app NOT log in online. After all that,key was not in lockbox as it should have been. 45 mins later on hold only thing you could do was send me to a different location. That location I have no complaints.Dennis N.
I had a hard time reaching this location on the phone. This is the only thing I feel they should improve.MELODY E.
Prompt, got busy with return process, asked clear questions, milage was slightly over, charged to my card and informed me we were all done! Truck was great!Bobby B.
Very helpful staffPAWEL K.