Everything was great as always Thank Youpaul S.
Customer Reviews for U-Haul Moving & Storage of Stoughton
Pour nous contacter
Stoughton, MA 02072
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun - Jeu : 7h am à 7h pm
- Ven : 7h am à 8h pm
- Sam : 7h am à 7h pm
- Dim : 9h am à 5h pm
- Inspection gratuite du remorquage
- Échange de bonbonne de propane
- Retour client 24 heures
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Cheri is the bestElias M.
Le client n'a pas laissé de commentaire.gina W.
Le client n'a pas laissé de commentaire.Joseph C.
The manager and her whole crew are awesome . Im at this dealership 8 to 10 times a year on average and they treat us United van lines drivers like goldFrancisco L.
On check in I did not like having to use my phone to take pictures and upload my license. It all seems very tedious and possibly unsecure. I found it very time consuming and annoying when a representative was right in front of me who could be doing it rather than watching me do it. It feels like I should have been paid for my efforts! Check out was done by the rep and was very smooth.Judith O.
Have to thinku about thatJAMES H.
Le client n'a pas laissé de commentaire.George H.
I spoke with a customer service representative over the phone. Her name was Natalie, she was very helpful and sincere.Michael L.
Need more staff working. It is slow and long wait for service. Staff is doing his best but definitely need more staffIvon L.
Le client n'a pas laissé de commentaire.Brandon P.
Le client n'a pas laissé de commentaire.RICHARD H.
The staff was very helpful, professional and friendlyMicheal L.
Le client n'a pas laissé de commentaire.James D.
Le client n'a pas laissé de commentaire.Elias M.
Best locations Vehicles Are always very clean. Do not like that they do not have a key dropTRACY S.
Le client n'a pas laissé de commentaire.Irene M.
I booked in Abington and was a little late and called to let them know. They said fine and as I was driving there I got a message stating if you are late you lose you truck. I called that number and they said I had to go 30 min to another town where they had a truck. I did that and left my car there. So when I called to drop it off back to where I left my car and where I picked up the truck in stoughton, they said the would have to charge me another 100 to do that. What an inconvenience. The most aggravating time of my day wasn't loading and unloading the truck or moving it was uhaul. I had to go to Abington to return it and then find a ride to stoughton to get my vehicle. Talk about not making your transitioning on a move convenient. They added a couple hours aggravation to my day.Thomas A.
Le client n'a pas laissé de commentaire.ANGELICA A.
Very flexible, clean and reliable equipment/vehiclesJulienne C.
Tanner was a great employee and helped me out with everything I needed.BRANDON P.
We have used this location a number of times and always pleased with service and equipment!WILLIAM W.
The Two people who waited on me were very goodWilliam H.
Le client n'a pas laissé de commentaire.Tyrone S.
Le client n'a pas laissé de commentaire.tony C.
Le client n'a pas laissé de commentaire.Geoffrey S.
Truck was clean. Service was prompt and courteous. Everything was great. Thanks againHarriet H.
Woman working the counter was rude and wouldn't let the person taking care of us do his own thing. There were 3 or 4 customers and she had a hand in all of what we were trying to do instead of letting the other person handle itDenise B.
Service was goodSTEPHEN H.
Everything went smoothly, I used the mobile pickup option which was very convenient. The mirrors in the van were a little odd and difficult to adjust although they were automatic. Would have loved to have an option for bluetooth or at least a manual way to connect a phone for music. Overall a great experience.Elodie C.
Le client n'a pas laissé de commentaire.Chad M.
Sherrie is the best!Larry M.
Le client n'a pas laissé de commentaire.George P.
Le client n'a pas laissé de commentaire.Doreina R.
The male customer service rep was unprofessional. HIs behavior was discourteous, ,rude defiant. Callous, inpatient and nasty attitude. I had a horrible experience at the Stoughton U haul col .ishmiaf A.
Le client n'a pas laissé de commentaire.Everett E.
Le client n'a pas laissé de commentaire.James D.
Excellent service à la clientèle. Adrian and Sherry were very nice.Everardo C.
Excellent service à la clientèle. I rent here a lot because of my business. Very convenient and wonderful staff. Always pleasant. Dealt with new gentleman today and he was very professional. Didn't recall his name.PAUL B.
This was a very easy and streamlined experience. The staff was super friendly and quick. Everything was clean and up to date. I haven't used uhaul in a long time. You guys have made significant upgrades to your ordering process and equipment. MerciMichael T.
Like everywhere and every customer business… understaffed but that was handled well.Blair W. | Premières impressions
Wonderful customer service and a breeze to rent and returnWilliam B.
Exceptional service provider to my company. UHaul in Stoughton is nearly the most dependable and reliable suppliers I've dealt with during the last 50+ years.stephen s. | Expérience générale
The best ,*****Elias M.
keep up the great workRudolf S.
Le client n'a pas laissé de commentaire.SHATEIKA M.
Le client n'a pas laissé de commentaire.Ralph R.
The person at the desk was not friendly, rude almost even though it wasn't busy! Even though I checked in on line, paid in advance on line and filled out the information of the driver it didn't matter. The person picking up the truck had to give all his information and pay for the truck himself even though I had done that ahead of time for a quicker pickup. Totally unacceptable!!richard C.
Le client n'a pas laissé de commentaire.Grigoriy U.
The woman that greeted us in the morning needs customer service training. She wasn't very nice to us or the people who were renting ahead of us.Jeanne B.
Le client n'a pas laissé de commentaire.megan M. | Expérience générale
Le client n'a pas laissé de commentaire.George A.
The trailer connection was very noisy unlike other trailers that I've rented from youSARAH B.
Le client n'a pas laissé de commentaire.Mary P.
Thank you guys very much for your support! All the best!Janilton S.
Great customer service!!Elias M.
The manager was very attentive and intuitive helping me with my credit card.ronald o. | Premières impressions
Le client n'a pas laissé de commentaire.DUANE B.
Le client n'a pas laissé de commentaire.MARK C.
Your service and equipment are impeccable. From early morning, noon and night the patient staff are ready to serve a varied clientele for their needs. And the gear they inherent are clean and well-maintained for the long U-Haul down the road and beyond. Most respectable indeed!Michael F.
easy, convenient and good rates great overallChristopher F.
Le client n'a pas laissé de commentaire.Elias M.
I didn't have a problem with UHaul until the day after I moved out. I was moving to Texas the next day after I cleared my storage. I had two objects I couldn't load on my Penske truck. Time was not on my side I had to move fast by my self the storage closes at 7pm. Now I had to wait a hr and a half for a lock smith. That's why in my survey I was no to access hrs. The manager and I got along good. My thinking is I was going to rent a truck from uhaul but I canceled and chose Penske who had a better fleet to me. Now I owe all this money for two junk pieces of furniture. I guarantee you they did not keep in the storage area waiting on me to pick up. Mind you I'm in Texas asking the manager if I could pay someone to move the junk 2 pieces. I hope to end this matter without all these fines. Leo Thomasleo t. | Expérience générale
Le client n'a pas laissé de commentaire.jacqueline w. | Expérience générale
Stoughton manager maintains a great facility with service and budget minded. A professional outfit!Alex K. | Premières impressions
Le client n'a pas laissé de commentaire.Ryan M.
Le client n'a pas laissé de commentaire.Monica R.
great costumer service !!ELIAS M.
The customer service at this location was awful. There was just one associate there and the way he talked to people and to myself was very rude. I did a self pick up and lost about 35min of my reservation because the one associate had to inspect several returns and I had to wait the line 3 times. And one time was just to get a dolly that wasn't in my van upon reservation.Noel A.
All of the employees I interacted with were friendly and polite, the woman (Lynn?) was especially kind.KATHLEEN C.
Le client n'a pas laissé de commentaire.Jan S.
Le client n'a pas laissé de commentaire.Pasquale C.
Brian was greatdavid g. | Online Move In
Le client n'a pas laissé de commentaire.ROBERT D.
Le client n'a pas laissé de commentaire.joshua O.
A responsible adult 71 years of age should be able to get a storage unit without two other people giving their information. My brother and I were both forced to give our information so my father could get a storage unit. It's a closet, not a car. One other back up person I understand, but two?!!! Ridiculous.Alissa A. | Expérience générale
Le client n'a pas laissé de commentaire.ELIAS M.
Nothing you did a great job. ThanksJOSE A.
Access hours not ideal for separate building inside.Everett E. | Premières impressions
The young black gentleman was courteous, efficient, and professional. The young, short, white male was incredibly rude, offensive, and I'll never go back to u-haul because of him.Robert N.
Le client n'a pas laissé de commentaire.FABIO F.
I Always use this location when I need to rent from UHAUL. The equipment is new, clean and always reliable. The staff is pleasant & quick to greet you. The manager Sheri is friendly and genuinely concerned about your experience at that location. Your treated like a friend and not just a customer. I Highly recommend renting from this Stoughton, MA location. Great experience as usual.KIMBERLY G.
Everything was great. Thank YouLawrence S.
Keep trucking😊ROBERT D.
Le client n'a pas laissé de commentaire.chongku L.
That's my second time I rent U-Haul from the location. The employees already trying to make money on me but I'm smarter than them. I always take pictures when I get the vehicle and take pictures when I return it. A white guy from this location told me I have to pay back for gas. I show him the pictures that I took the vehicle with 3/4 of tank and it's returned with 3/4 of tank. He called a black guy, his coworker, he's trying to tell him something from my back I understand and I came in front of him. The black guy said the vehicle has 3/4 of tank, I showed him both pictures and the white guy said ok â€œI'll pay the money from my pocket no worries. I will post both pictures on Google and warn customers to avoid this location.JODEL P.
Comparing to most of your other sites the Stoughton office extremely helpful the manager Sherrie always have time for her tenants please extend my sincere thanks to her and her staff they always treat me with respect and dignity sometimes I witness the go above and beyond they deserve 20 stars ⭐️ ⭐️ ⭐️ ⭐️ ⭐️ ⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️ ⭐️ ⭐️ ⭐️REGELINE M. | Premières impressions
I was very pleased with the service at this location. The U-Haul manager went above and beyond to get us processed and on the rad early and it was much appreciated.Gabriel I.
Provide one way pick up and drop off at all locations and stop lying to customers that they can drop off at a location that won't actually accept a drop off.RAFFI D.
Pick up at the location they booked to begin with. Have the truck be cleaned off of snow before the reservation time. Have a full tank of gas.Ty B.
Tanner has been great to work with. For the last few weeks he has helped me figure out what kind of moving boxes will serve me best and has been extremely patient when I've needed it.RHONDA C.
return of vehicle was friendly and well doneJOYCE D.
Online check-in didn't work. Your website couldn't verify my location even though I triple-check that I had location services enabled.DANIEL T.
Le client n'a pas laissé de commentaire.chongku L.
Le client n'a pas laissé de commentaire.sandy B.
The manager Sherry is outstanding along with the other staffBENITO L.
Nothing needs to be changed, the employees were great and the manager was really helpful.Joshua O.
Brian was kind, polite, helpful, and patiently answered all my questions. Thank you Brian!!! You are an integral member of that location.SCOTT D.
Le client n'a pas laissé de commentaire.CARLON J.
Le client n'a pas laissé de commentaire.MARK C.
Thank you very much all you guys!JANILTON S.
Le client n'a pas laissé de commentaire.ASHLEY M.
Le client n'a pas laissé de commentaire.Desiree G.
Le client n'a pas laissé de commentaire.nynese T.
Le client n'a pas laissé de commentaire.LAJUANE H.
Le client n'a pas laissé de commentaire.adjuto t. | Premières impressions
Thank you guys for all! I appreciate itJANILTON S.
I was very happy renting at this location. I would definitely recommend this location. The agents here were very helpful and attentive to the needs I had. They made checking in and checking out easy and swift. Great groupPaula C.
very good serviceEVER ALDO V.
Le client n'a pas laissé de commentaire.CHARLES F. | Expérience générale
Nothing service was greatVALERIE W.
Excellent serviceJEFFREY T.
Very professional staff. Thumbs up !CHARLES F.
Le client n'a pas laissé de commentaire.brian c. | Expérience générale
Le client n'a pas laissé de commentaire.MAUREEN F. | Expérience générale
Le client n'a pas laissé de commentaire.SOUTHEASTERN T. | Expérience générale
Staff were always helpful. Facility was always clean and well maintained.Margaret D. | Expérience générale
Le client n'a pas laissé de commentaire.arthur c. | Expérience générale
Le client n'a pas laissé de commentaire.Ann M. | Expérience générale
Le client n'a pas laissé de commentaire.LINDA R. | Expérience générale
Le client n'a pas laissé de commentaire.Patricia K. | Expérience générale
Le client n'a pas laissé de commentaire.Phyllis C. | Expérience générale
Excellent, helpful staff. Especially Sherrie, the manager. I had storage units at the Stoughton, MA location for more than 10 years. She has been the manager for at least 5-6 years of that time. She was always willing to go the extra step to make my experience there the best possible.LINDA J. | Expérience générale
Le client n'a pas laissé de commentaire.Nedra J. | Premières impressions
Le client n'a pas laissé de commentaire.EILEEN G. | Expérience générale
Le client n'a pas laissé de commentaire.Jesica M. | Online Move In
Le client n'a pas laissé de commentaire.DENISE P. | Expérience générale
The best and secure place to store at allREGINALD D. | Expérience générale
Le client n'a pas laissé de commentaire.Michael E. | Expérience générale
Moving is typically horrible and stressful but the experience at U-Haul made my situation better for sure. Clean and professional, the automated process is very streamline, my unit and truck rentals were ready and the process was seamless. There was also an associate, wasn't able to get his name but he had many tattoos, was so helpful and gave my direction where I needed. I was impressed with the establishment.Matthew M. | Online Move In
While all of our U- Haul reservations were messed up multiple times - customer service did the best they could. I worked with several people in training who helped as much as possible.Caitlin G. | Expérience générale
Le client n'a pas laissé de commentaire.Ruth W. | Expérience générale
Le client n'a pas laissé de commentaire.PERVILLA P. | Expérience générale
Le client n'a pas laissé de commentaire.Arianna L. | Expérience générale
Customer service was fantastic. I was sent over from Abington where my reservation was not fulfilled. I was given a unit on first floor that has an oily substance on the floor and a mouse trap. I guess it's not what I was expecting and I am rethinking what I will leave in my storage unit so nothing gets ruined. Drop off and carts were convenient.Caitlin G. | Premières impressions
I have been using U haul storage units in Stoughton, MA at different times for more than a decade. Sherrie, the manager at the Stoughton, MA facility, is always very helpful and always very professional. The rest of the staff there are also. The only complaint I have with U-Haul is the continued annual rise in unit cost. But that is a corporate decision and has nothing to do with my local experience.LINDA J. | Premières impressions
Le client n'a pas laissé de commentaire.Ronaldo S. | Expérience générale
Sherry and Jerry were awesome, great customer service!!Michael E. | Premières impressions
Le client n'a pas laissé de commentaire.William M. | Premières impressions
Jerry, the attendant was so very sweet and helpful. I had a real tough journey traveling several days...and it was a blessing to have someone so kind at the other end...Regina J. | Premières impressions
Le client n'a pas laissé de commentaire.regine b. | Expérience générale
Le client n'a pas laissé de commentaire.theresa s. | Expérience générale
Easy experience.Jason S. | Premières impressions
Moved up to a larger unitDENNIS S. | Expérience générale
The lady that checked me in was great and very helpful. Payed attention to the details and you should give her a raise. Really, give her oneMichael P. | Premières impressions
you cant nickel and dime and if a customer wonts do throw trash away they should be able to and with renting a truck I will be joining the class action lawsuit against your company for the way they determine gas in the vehicle it is unfair to a person who is renting a vehicle to make a gas gauge move in a vase truck it takes a minimum of $10 of gas with a needle to move at all and driving 11. Miles does not use a quarter take a gasBruce K. | Expérience générale
Thank you for being here for the need of our community. ❤️❤️❤️Samuel R. | Expérience générale
Check in/out very convenient. The facility including storage units was clean and well-maintained and secure. Thanks Sherrie!Theodore P. | Expérience générale
Great customer service! Employees were very patient and knowledgeable. Stephanie is excellent. Happy I chose this location for the store unit.benvinda b. | Expérience générale
Le client n'a pas laissé de commentaire.Catherine M. | Premières impressions
Le client n'a pas laissé de commentaire.herline e. | Premières impressions
steady increase in monthly fee became excessive. So while I would recommend the facility to someone I would also caution them to keep the time they rented short as they could expect a regular increase in cost.linda J. | Expérience générale
All staff were very helpful and professional.linda J. | Premières impressions
N/aWILLIAM M. | Expérience générale
Le client n'a pas laissé de commentaire.diana r. | Expérience générale
Le client n'a pas laissé de commentaire.Paul C. | Premières impressions
Two staffers checked us in quickly and explained access. One showed us the unit, explained the lock, pointed me to the outside door access, showed us where to park the truck, etc. Thanks!Cynthia B. | Premières impressions
I keep getting a bill even though my account has been closed and done withIvor M. | Expérience générale
Everything is excellent. Not having the access hours right now with the pandemic is challenging on weekdays with work & my two & a half hour round trip commute. That only leaves me only a half hour before or after work which Iis not enough time to unload car & load into & out of storage unit. I do appreciate the facility being open late on Friday night. That is a big help. The manager, Sherrie is great. She has great customer service skills. She is always very professional & very pleasant to talk with. Merci.Mary Y. | Premières impressions
easy to register for room and get signed in and work through paperwork. I was very glad to see that they had strong locks available at the store. It save me a trip to the hardware store. Thanks!!Theodore P. | Premières impressions
My unit was constantly blocked by employees parking their cars in front of the roll up door.to the unit I rented. The employees were unhelpful when I went into the office to end my rental. They were nowhere to be found myself and 2 other patrons waited for 20 min and nobody ever came to the desk.SO I was billed for not telling anyone i was vacating.Keith T. | Expérience générale
Storage facility next door has better prices and I wish these were more competitive.RACHEL T. | Premières impressions
Just soooooooo expensiveamanda b. | Expérience générale
the staff was the bestEdward B. | Expérience générale
This facility is well maintained and always has a staff member available to answer questions and address concerns. The available storage boxes, locks straps and accessories are always available for sale to get you the tools you may need for the storage, packaging or moving of your belongings.michael b. | Expérience générale
The manager has to be the most rude condescending person I've ever spoken with in my life, I think I would rather leave my property outside unsecure than to ever put it back in that facility. I refuse to be spoken to the way that woman talks to her customersphil g. | Expérience générale
I love the area and the condition of the place very,very clean. The lady was so friendly made things so pleasant I felt like i was with a family member.jerrald w. | Premières impressions
Le client n'a pas laissé de commentaire.Benjamin P. | Premières impressions
The manager there is very rude. I don't know her name but she was there at about 11:30am on Sunday. Terrible customer service skillsjeffrey g. | Premières impressions
Le client n'a pas laissé de commentaire.PETER B. | Expérience générale
Staff worked with me, overall a good experience. Have also had good results during two previous usages of facility.Paul C. | Expérience générale
I removed everything from the unit by 12/20/19, had it inspected and ended my association with UHAUL- I received a threatening e-mail yesterday because I didn't pay for January - IDIOTS!!!ANNE K. | Expérience générale
My experience was great. Met all my expectations. Merci!carol s. | Expérience générale
Sherry is great.MARK B. | Expérience générale
I had a very enjoyable experience with the U-Haul storage facility in Stoughton, MA.RONALD J. | Expérience générale
I rented a storage unit. I was unsatisfied after I close out the storage unit I was still being billed for the unit. Emails were being sent, family members were being contacted& the unit was closed.Danielle W. | Expérience générale
Very happy with my experience at the Stoughton Facility. Knowledgeable staff who always were helpful when I needed trailers or a storage space.LAWRENCE H. | Expérience générale
I have been a customer for numerous years. Overall, I was happy with the facility. My only complaint is that U-Haul increased rental rates way too often. It is one reason why I moved out of my unitKRISTIN B. | Expérience générale
Despite I slight issue with being billed after the unit was vacated, I would use UHaul Stoughton again and recommend them to a friend.steven q. | Expérience générale
Initially I had a good experience. The young man tried to force me to get a larger truck a 15-footer when I only needed a 10-foot he said they didn't have any at all. When I arrivedthey had 6/ 10' trujoyce h. | Expérience générale
Everything was great.BRIAN A. | Expérience générale
Great!Trina B. | Expérience générale
Thanks. Good stuff there.KEITH B. | Expérience générale
Sherri was extremely helpful and patient.kimberly m. | Premières impressions
s/oLaKeysha H. | Expérience générale
Sherri deserves accolades...super service by her and staff..thanks a heapROBERT C. | Expérience générale
Excellent serviceWilliam W. | Expérience générale
The manager was the most rude, uptight, condescending woman I have EVER dealt with!!!!!! Nothing but attitude from her from the first second I walked in. I would NOT go there again!!!phil g. | Premières impressions
Safe, clean and convenientMadojutola D. | Expérience générale
Both times I was there Andy (03/17) and Sherry (03/23) were very pleasant & knowledgeable. Smooth experience all around.Nancy F. | Premières impressions
The UHaul team in Stoughton was very pleasant and efficient.David H. | Premières impressions
Staff is very friendly and helpful. Highly recommend U-Haul Moving & Storage of Stoughton!edward m. | Expérience générale
They were very very helpful and patient in helping my family Cherry was soo goodINNOCENT C. | Expérience générale
Chery is very rude and unprofessionalParis T. | Premières impressions
Sherrie Cabral helped with all my needs A++james r. | Expérience générale
it was a pleasure storing my personal items as well as truck rentals for the moves. This is a professionally ran operation in my eyes. I rented trucks & stoed my items @ this facility. They were greatSCOTT B. | Expérience générale
Love the facility.CONSEATTA D. | Expérience générale
XxxxxxxxxxxxxxxxxxxPatricia S. | Expérience générale
.Lucas D. | Expérience générale
Everyone was great, friendly and extremely helpful. If I need to do it again I would. Only at this location.cathy b. | Premières impressions
The staff is great - very accommodating and easy to work with, would definitely recommendmikaela p. | Expérience générale
I would use their services againKaren B. | Expérience générale
Great location and customer servicedawn d. | Expérience générale
The woman who assisted with answering my questions on the phone and in person was very helpful and professional.Linda (for Melanie) L. | Réservation
Need more dollies. Seems there are only two in the building and should have at least 4.Patricia R. | Expérience générale
NNicole V. | Réservation
Nice clean location very close.RASHIDA J. | Réservation
Thank you for making out moving process convenient and professional.George S. | Expérience générale
Hours of access were 24h as stated in the general email from UHaul. Misrepresentation, as not 24 h access to THIS unit which was an issue as I had to trash numerous items as could not re-access unit.geeta b. | Expérience générale
Stoughton staff is great! Nick helped us downsize from 10 X 10 to 5 X 10, and found a nearby space that had just become available. He is smart, courteous, alert, and has a great sense of humor.david r. | Réservation
Sherrie Cabral one super lady to deal with...There are no words to thank her for all her help since 2015...Just thanks Sherrie and staff for relieving headaches..ROBERT C. | Expérience générale
Services supplémentaires à cet emplacement
Nous avons la plus grande sélection de camions neufs!
Nos remorques fermées et ouvertes sont offertes à partir de 14,95 $!
Nous offrons la plus grande couverture en Amérique du Nord!
Nous expédions à l'autre bout de la ville et à l'autre bout du monde!
Nous vendons des centaines de produits qui facilitent les déménagements!
U-Haul est l'installateur numéro 1 d'attaches de remorque en Amérique du Nord.
Nous offrons la plus grande sélection de l'industrie!