Customer Reviews for U-Haul Moving & Storage of Stoughton

2 566 évaluations

224 Washington St   Stoughton, MA 02072

(781) 341-6861

Heures

  • Du lundi au jeudi
    De 7 h am à 7 h pm
  • Vendredi
    De 7 h am à 8 h pm
  • Samedi
    De 7 h am à 7 h pm
  • Dimanche
    De 9 h am à 5 h pm
Heures d'ouverture spéciales
  • 12/24/2022: 7h00 am à 3h00 pm
  • 12/25/2022: Fermé

Services dans cet établissement :

Pour nous contacter

(781) 341-6861

224 Washington St
Stoughton, MA 02072

Services dans cet établissement :

Heures

  • Du lundi au jeudi
    De 7 h am à 7 h pm
  • Vendredi
    De 7 h am à 8 h pm
  • Samedi
    De 7 h am à 7 h pm
  • Dimanche
    De 9 h am à 5 h pm
Heures d'ouverture spéciales
  • 12/24/2022: 7h00 am à 3h00 pm
  • 12/25/2022: Fermé
  • Inspection gratuite du remorquage
  • Échange de bonbonne de propane
  • Retour client 24 heures

Testimonials From Recent Customers

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Overall Rating:

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Évaluation :
5

This facility excels in convenience, impeccable cleanliness, but mostly, warm customer care from its staff. They go above & beyond. Thank you for your service.

Domenica B.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

REGINA P. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Donna J. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jordan L. 
Évaluation :
3

The truck had the air bag light on that said it needed to be serviced. We didn't have time to get a new truck and felt very unsafe the entire drive. The truck also had a terrible smell from the ax/heat so it stunk the entire drive. The box of emergency road side equipment was empty… The customer service at the stoughton location was absolutely terrible the lady was so rude.

molly B. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

John F. 
Évaluation :
3

Staff was rude

Sidney P.  |  Expérience générale 
Évaluation :
4

Le client n'a pas laissé de commentaire.

rafael o.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Marpha M. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Zackery L. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Robert B. 
Évaluation :
2

Reserved a trailer on 11/29/22 for pickup on 11/30/22 for the West Roxbury, MA location for 8am. At 8am I was called from that location to be informed that the trailer was not available and was rerouted to Stoughton, MA for pickup at 8:30am that day. At 9am received a call from Stoughton asking if I was still picking up since I was 30 minutes late. I was reserved with a credit card At the end of the day when I returned the trailer no carport to unhook and was down pouring rain. you guys started off my day bad and ended the same Reguards, Andy Polvay

Andy P. 
Évaluation :
1

I pre ordered and prepaid a rental van online and also ordered some boxes. When I came in to pick up the van, they forgot the boxes. They called me a short while after I left to remind me of the boxes. I came back a little later to pick them up. When I got the bill, they had charged me twice for the boxes. POOR SERVCE AND MANAGEMENT

George B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Alejandro R.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

vyacheslav a.  |  Premières impressions 
Évaluation :
4

Le client n'a pas laissé de commentaire.

gezervet j.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Kendra M.  |  Expérience générale 
Évaluation :
1

The address is wrong and I couldn't check in which made me late to where I needed to be. Then when I wanted to extend the rental I was told I had to pay $26 extra dollars and I had to return the truck to Stoughton instead of Brockton where I was ending my trip.

ASHLEY K. 
Évaluation :
4

The front desk associate was extremely helpful and kind. I haven't had a lot of good experiences here but today I did. Overall a satisfied visit.

KOSAL B. 
Évaluation :
1

The employees looked and treated me like they didn't want to be there. The information wasn't provided properly and I didn't feel welcomed. I ended up just leaving.

SAMANTHA M.  |  Expérience générale 
Évaluation :
1

Le client n'a pas laissé de commentaire.

JOHNNY M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

ronald o.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Larry A. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

JORGE G. 
Évaluation :
4

Absolutely nothing. The van was new, clean and easy to drive. This was my first uhaul rental and I will definitely use this location again

Toni S. 
Évaluation :
5

Nothing You are all set 👍👍👍👍

Janusz S. 
Évaluation :
5

Staff was very nice.

elizabeth m.  |  Expérience générale 
Évaluation :
5

Great staff and very clean. Always willing to help and go the extra mile. Manager is over the top helpful. Thanks UHAUL.

HENRY G.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Gina M. 
Évaluation :
5

Great customer support.

CATHERINE C. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Tyrone R. 
Évaluation :
5

Great customer service experience. Very helpful and accommodating

Joshua O. 
Évaluation :
5

Manager is great. Very knowledgeable. Great experience. Stoughton is the best

Alex K. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

JON D. 
Évaluation :
4

The store manager was very condescending, rude, and argument. She is rude to the help, it's no wonder nobody wants to work there

Dennis W. 
Évaluation :
5

Continue to be flexible and work with customer on any scheduling changes. We had to switch our rental for a different day and folks at this location are very accommodating. Merci.

Nam L. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Peter D. 
Évaluation :
5

Nothing great job

ANNELL S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

TATIANE D.  |  Premières impressions 
Évaluation :
5

Find a spray for inside the cabs some have a bad odor

Mary K. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Phiiip T. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Gary A. 
Évaluation :
1

The most unfriendly staff I had to deal with in retail

MUHEEB E. 
Évaluation :
5

I wouldn't change a thing on my experience.

Nelson V. 
Évaluation :
5

The truck pick-up location was changed by U-Haul twice - that was very inconvenient and time consuming.

NANCYJ A. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Scott B. 
Évaluation :
5

Always top not service thank you A++++

Lawrence S. 
Évaluation :
1

Le client n'a pas laissé de commentaire.

Andy N. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jeffrey O. 
Évaluation :
1

Stop sending customers on a wild goose chase from location to location to pick up equipment. This is an extreme waste of time and fuel!! Will never use or recommend UHAUL in the future!

Tim N. 
Évaluation :
5

Thank You again for the A+++ service

Lawrence S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

VICTORIA D.  |  Premières impressions 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Antonio R.  |  Expérience générale 
Évaluation :
5

Great customer service. Thanks Sheri and Jerry A+++

Lawrence S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

William W. 
Évaluation :
4

keep up the good work

Dennis K. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Elias M. 
Évaluation :
4

Dropped vehicle off with more gas than I originally had.

Colleen R. 
Évaluation :
3

Have more spare for return vehicles. Parking lot extremely tough to maneuver in, unfortunately had to just leave the vehicle by the side of the building and not in a spot. Would have been able to return it during normal hours but first location didn't have my truck ready in time.

Timothy L. 
Évaluation :
5

Smooth pick up and drop off.

David C. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Sheby C. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Kurt W. 
Évaluation :
5

Thank You for great customer service Sherri & Jerry

paul S. 
Évaluation :
5

Great customer service. Thank You

Lawrence S. 
Évaluation :
5

Excellent A++++

Lawrence S. 
Évaluation :
5

That was quick and easy. Thanks

KEVIN A. 
Évaluation :
4

Everything went well. Was hooked up to trailer and on my way very quickly.

Robert R. 
Évaluation :
5

Andrea sorry if spelling is incorrect. He was fantastic and a huge help! He was outstanding!

Monica J. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Anibal M. 
Évaluation :
5

Excellent service I I appreciate it very very much thank you

eduino P. 
Évaluation :
5

UHaul really has perfected the transactional process from beginning to end

Frank M. 
Évaluation :
5

My service technician was an excellent help even though the job was more difficult than we both expected. he greeted me by name, was courteous and professional throughout and got the job done in excellent fashion. He deserves a promotion and at least a raise. His boss was a dick though. she was not being professional

Lee E. 
Évaluation :
5

Your location at 663 Washington St, Stoughton, MA 02072 was not good. My reservation was transferred to 224 Washington ST per my request. 663 told me he was too busy to take my payment for my reservation and offered no guidance on how to get the keys for van. He should not be representing / renting UHAUL items. I was there on time and it caused me an hours time having to switch

Amber M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

ANNETTE O. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Brus L. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Anton U. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

EBRAAM A.  |  Expérience générale 
Évaluation :
5

Both getting the truck and returning the truck were a breeze. Really appreciate the person (sorry didn't get the name) who is responsible for the return. He made sure it was really quick return, as I was tired and with kids.

venkata Y. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Lisa R. 
Évaluation :
1

The gas light was on gauge going all over the place made me panic and fill up the tank when I did not get it filled.

tabatha B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Roy G. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Eric H. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

SALVADOR S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Anibal M. 
Évaluation :
5

The personnel were all very courteous and professional.I was pleased with the whole experience. The van was clean and ready to go

John F. 
Évaluation :
5

excellent customer support in the store and when i returned the truck. I also had excellent guidance about what to get and all my options.

Thelma N. 
Évaluation :
5

Sherry the manager is outstanding and knowledgeable in all facets of her job; she often works with one other stuff but her efficiency takes allows her to take care of each customer in record time. She does her job like clock work, and she's very professional and courteous.

Tumwine S. 
Évaluation :
5

The Best Thank You A+++

JAIME H. 
Évaluation :
1

The person who helped us was extremely rude and yelled at us for random things.

Kyetes H. 
Évaluation :
3

It seems this location is in the middle of remodeling, which makes it not very welcoming. The employee working the counter couldn't help me, because I was renting storage and that's not their job. Once I did get an employee to help me, it took at least 30 mins to get the paperwork done, I had a reservation online, couldn't imagine how long it would have taken if my info had to be entered on site.

Jeannette T.  |  Premières impressions 
Évaluation :
5

Encourage the employees to pretend they like their job when working with customers

peter F. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Margaret S. 
Évaluation :
1

I borrow a truck without inspecting the truck with the worker who was in charge and After finish using the truck I was call 3hrs later after returning the truck early and have the truck expected after returning it they call me 3hrs later and told me there was a tear in the truck knowing I didn't break anything 3hrs later they call with a bro king thing in the car but when expecting the car when I was there there was no damage. I was very disappointed and mad and will never use a car from them again I learn my lesson and never again. I already told all my friends and think it's because it was my 1st time and because I was a black female they wanted to play game with me I'm so over uhall and never again

Stephanie B. 
Évaluation :
5

The man checking the truck found my phone charger in the dash box and brought it to us as we were leaving so we wouldn't lose it, very nice guy :)

Katie K. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

AURORA B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Sheila M. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Cheryl B. 
Évaluation :
5

👍

Lawrence S. 
Évaluation :
2

The checking in process was way to long we scanned the front and back of the license 5 times before it went through

ANNETTE C. 
Évaluation :
5

Excellent customer service!😋 Donna Jones

Donna J. 
Évaluation :
3

Location was more the half the miles charged.

Neil C. 
Évaluation :
2

The drop off was frustrating! Uhaul changed the location from a 12 minute drop off to a 41 minute drop off. In contacting them which took over 1 hour ( you are placed on long holds before you can speak to anyone) to request the 12 minute drop off site back, I was told that the 12 minute drop off site was full and so I had to travel much further to a location on Washington in Stoughton. When I questioned who would reimburse the gas to get there, I was given additional miles. What about my time? Very poor planning on Uhaul's part. You know how many trucks are rented out! When I booked the truck I told you that I would return it on 9/3. Arrangements should have been made by UHaul to honor the agreement with the customer and not waste people's time.

Raymond L. 
Évaluation :
3

My order included 3 dollies. Only one was available. The website makes no mention that dollies are not guaranteed. However, by not doing so, I was not informed that there would (or even could) be an issue. So after getting the truck I had to spend extra time (of the limited time I had the vehicle) and extra money (both in miles/gas and in purchasing 2 dollies from home depot). Be more transparent: say that dollies are or are not available. I would have made a different deciison about the day of my move.

Sean L. 
Évaluation :
5

The staff were helpful and polite.

elizabeth m.  |  Premières impressions 
Évaluation :
5

We'll run and the staff were clear and helpful

Jennie S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Joseph M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Michael J. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Michael S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Andrew K. 
Évaluation :
5

While I was picking up my van, an employee was yelling at another employee for cleaning the truck incorrectly. The interaction made me very uncomfortable and I do not think it was a healthy or appropriate co-worker dynamic. It was very unprofessional.

Anna M. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Jeff M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Michael C. 
Évaluation :
5

I have rented vans several times from this location. The associates are always helpful and the vehicles are always satisfactory. Every time I reserve a truck it is always available as guaranteed.

COURTNEY M. 
Évaluation :
2

Le client n'a pas laissé de commentaire.

Myo K. 
Évaluation :
5

a pleasure to do business with this location.

Jason S.  |  Expérience générale 
Évaluation :
5

General manager was very helpful and friendly during my checking in process. It's was super easy and she put me at ease about the process.

Denise J. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Jayesh M. 
Évaluation :
5

The manager was fantastic

aveddine F. 
Évaluation :
5

The attendant I checked in with was super helpful and accommodating. He fielded the couple burning questions I had for him while he was multitasking in the garage. A very positive experience overall.

Brian D.  |  Online Move In 
Évaluation :
5

People there are great. Over worked and understaffed like everywhere else. They get it done though

PHILIP G.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

glen m.  |  Expérience générale 
Évaluation :
4

Sold what I had there so no longer needed. Good experience being there

martin v.  |  Expérience générale 
Évaluation :
3

Le client n'a pas laissé de commentaire.

shamika s.  |  Premières impressions 
Évaluation :
2

There was no information given about disarming the units in any of the emails I got about my online reservation, so I had the siren go off multiple times and had to go to the office and wait until a representative was off the phone to find out why. This information should be in the emails about how to check in. Also, google maps said that access lasted until 10pm so I drove out later in the evening only to find out it had closed earlier. I would probably have chosen a facility with longer access hours if I had known that google maps was inaccurate.

Rosalia A.  |  Online Move In 
Évaluation :
5

Everything was fine. Staff was always helpful and pleasant. Thank you for a smooth experience. Nancy Franklin

Nancy F.  |  Expérience générale 
Évaluation :
1

My reservation was given to the wrong person and her contact is under my account.

ANAMARIA P.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

david l.  |  Expérience générale 
Évaluation :
4

Like everywhere and every customer business… understaffed but that was handled well.

Blair W.  |  Premières impressions 
Évaluation :
5

Exceptional service provider to my company. UHaul in Stoughton is nearly the most dependable and reliable suppliers I've dealt with during the last 50+ years.

stephen s.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

megan M.  |  Expérience générale 
Évaluation :
5

The manager was very attentive and intuitive helping me with my credit card.

ronald o.  |  Premières impressions 
Évaluation :
5

I didn't have a problem with UHaul until the day after I moved out. I was moving to Texas the next day after I cleared my storage. I had two objects I couldn't load on my Penske truck. Time was not on my side I had to move fast by my self the storage closes at 7pm. Now I had to wait a hr and a half for a lock smith. That's why in my survey I was no to access hrs. The manager and I got along good. My thinking is I was going to rent a truck from uhaul but I canceled and chose Penske who had a better fleet to me. Now I owe all this money for two junk pieces of furniture. I guarantee you they did not keep in the storage area waiting on me to pick up. Mind you I'm in Texas asking the manager if I could pay someone to move the junk 2 pieces. I hope to end this matter without all these fines. Leo Thomas

leo t.  |  Expérience générale 
Évaluation :
4

Le client n'a pas laissé de commentaire.

jacqueline w.  |  Expérience générale 
Évaluation :
5

Stoughton manager maintains a great facility with service and budget minded. A professional outfit!

Alex K.  |  Premières impressions 
Évaluation :
5

Brian was great

david g.  |  Online Move In 
Évaluation :
3

A responsible adult 71 years of age should be able to get a storage unit without two other people giving their information. My brother and I were both forced to give our information so my father could get a storage unit. It's a closet, not a car. One other back up person I understand, but two?!!! Ridiculous.

Alissa A.  |  Expérience générale 
Évaluation :
5

Access hours not ideal for separate building inside.

Everett E.  |  Premières impressions 
Évaluation :
5

Comparing to most of your other sites the Stoughton office extremely helpful the manager Sherrie always have time for her tenants please extend my sincere thanks to her and her staff they always treat me with respect and dignity sometimes I witness the go above and beyond they deserve 20 stars ⭐️ ⭐️ ⭐️ ⭐️ ⭐️ ⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️ ⭐️ ⭐️ ⭐️

REGELINE M.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

adjuto t.  |  Premières impressions 
Évaluation :
4

Le client n'a pas laissé de commentaire.

CHARLES F.  |  Expérience générale 
Évaluation :
4

Le client n'a pas laissé de commentaire.

brian c.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

MAUREEN F.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

SOUTHEASTERN T.  |  Expérience générale 
Évaluation :
5

Staff were always helpful. Facility was always clean and well maintained.

Margaret D.  |  Expérience générale 
Évaluation :
4

Le client n'a pas laissé de commentaire.

arthur c.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Ann M.  |  Expérience générale 
Évaluation :
4

Le client n'a pas laissé de commentaire.

LINDA R.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Patricia K.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Phyllis C.  |  Expérience générale 
Évaluation :
5

Excellent, helpful staff. Especially Sherrie, the manager. I had storage units at the Stoughton, MA location for more than 10 years. She has been the manager for at least 5-6 years of that time. She was always willing to go the extra step to make my experience there the best possible.

LINDA J.  |  Expérience générale 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Nedra J.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

EILEEN G.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jesica M.  |  Online Move In 
Évaluation :
3

Le client n'a pas laissé de commentaire.

DENISE P.  |  Expérience générale 
Évaluation :
5

The best and secure place to store at all

REGINALD D.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Michael E.  |  Expérience générale 
Évaluation :
5

Moving is typically horrible and stressful but the experience at U-Haul made my situation better for sure. Clean and professional, the automated process is very streamline, my unit and truck rentals were ready and the process was seamless. There was also an associate, wasn't able to get his name but he had many tattoos, was so helpful and gave my direction where I needed. I was impressed with the establishment.

Matthew M.  |  Online Move In 
Évaluation :
4

While all of our U- Haul reservations were messed up multiple times - customer service did the best they could. I worked with several people in training who helped as much as possible.

Caitlin G.  |  Expérience générale 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Ruth W.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

PERVILLA P.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Arianna L.  |  Expérience générale 
Évaluation :
3

Customer service was fantastic. I was sent over from Abington where my reservation was not fulfilled. I was given a unit on first floor that has an oily substance on the floor and a mouse trap. I guess it's not what I was expecting and I am rethinking what I will leave in my storage unit so nothing gets ruined. Drop off and carts were convenient.

Caitlin G.  |  Premières impressions 
Évaluation :
5

I have been using U haul storage units in Stoughton, MA at different times for more than a decade. Sherrie, the manager at the Stoughton, MA facility, is always very helpful and always very professional. The rest of the staff there are also. The only complaint I have with U-Haul is the continued annual rise in unit cost. But that is a corporate decision and has nothing to do with my local experience.

LINDA J.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Ronaldo S.  |  Expérience générale 
Évaluation :
5

Sherry and Jerry were awesome, great customer service!!

Michael E.  |  Premières impressions 
Évaluation :
4

Le client n'a pas laissé de commentaire.

William M.  |  Premières impressions 
Évaluation :
5

Jerry, the attendant was so very sweet and helpful. I had a real tough journey traveling several days...and it was a blessing to have someone so kind at the other end...

Regina J.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

regine b.  |  Expérience générale 
Évaluation :
4

Le client n'a pas laissé de commentaire.

theresa s.  |  Expérience générale 
Évaluation :
5

Easy experience.

Jason S.  |  Premières impressions 
Évaluation :
5

Moved up to a larger unit

DENNIS S.  |  Expérience générale 
Évaluation :
5

The lady that checked me in was great and very helpful. Payed attention to the details and you should give her a raise. Really, give her one

Michael P.  |  Premières impressions 
Évaluation :
2

you cant nickel and dime and if a customer wonts do throw trash away they should be able to and with renting a truck I will be joining the class action lawsuit against your company for the way they determine gas in the vehicle it is unfair to a person who is renting a vehicle to make a gas gauge move in a vase truck it takes a minimum of $10 of gas with a needle to move at all and driving 11. Miles does not use a quarter take a gas

Bruce K.  |  Expérience générale 
Évaluation :
5

Thank you for being here for the need of our community. ❤️❤️❤️

Samuel R.  |  Expérience générale 
Évaluation :
5

Check in/out very convenient. The facility including storage units was clean and well-maintained and secure. Thanks Sherrie!

Theodore P.  |  Expérience générale 
Évaluation :
5

Great customer service! Employees were very patient and knowledgeable. Stephanie is excellent. Happy I chose this location for the store unit.

benvinda b.  |  Expérience générale 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Catherine M.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

herline e.  |  Premières impressions 
Évaluation :
4

steady increase in monthly fee became excessive. So while I would recommend the facility to someone I would also caution them to keep the time they rented short as they could expect a regular increase in cost.

linda J.  |  Expérience générale 
Évaluation :
5

All staff were very helpful and professional.

linda J.  |  Premières impressions 
Évaluation :
5

N/a

WILLIAM M.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

diana r.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Paul C.  |  Premières impressions 
Évaluation :
5

Two staffers checked us in quickly and explained access. One showed us the unit, explained the lock, pointed me to the outside door access, showed us where to park the truck, etc. Thanks!

Cynthia B.  |  Premières impressions 
Évaluation :
4

I keep getting a bill even though my account has been closed and done with

Ivor M.  |  Expérience générale 
Évaluation :
5

Everything is excellent. Not having the access hours right now with the pandemic is challenging on weekdays with work & my two & a half hour round trip commute. That only leaves me only a half hour before or after work which Iis not enough time to unload car & load into & out of storage unit. I do appreciate the facility being open late on Friday night. That is a big help. The manager, Sherrie is great. She has great customer service skills. She is always very professional & very pleasant to talk with. Merci.

Mary Y.  |  Premières impressions 
Évaluation :
5

easy to register for room and get signed in and work through paperwork. I was very glad to see that they had strong locks available at the store. It save me a trip to the hardware store. Thanks!!

Theodore P.  |  Premières impressions 
Évaluation :
1

My unit was constantly blocked by employees parking their cars in front of the roll up door.to the unit I rented. The employees were unhelpful when I went into the office to end my rental. They were nowhere to be found myself and 2 other patrons waited for 20 min and nobody ever came to the desk.SO I was billed for not telling anyone i was vacating.

Keith T.  |  Expérience générale 
Évaluation :
5

Storage facility next door has better prices and I wish these were more competitive.

RACHEL T.  |  Premières impressions 
Évaluation :
4

Just soooooooo expensive

amanda b.  |  Expérience générale 
Évaluation :
5

the staff was the best

Edward B.  |  Expérience générale 
Évaluation :
5

This facility is well maintained and always has a staff member available to answer questions and address concerns. The available storage boxes, locks straps and accessories are always available for sale to get you the tools you may need for the storage, packaging or moving of your belongings.

michael b.  |  Expérience générale 
Évaluation :
1

The manager has to be the most rude condescending person I've ever spoken with in my life, I think I would rather leave my property outside unsecure than to ever put it back in that facility. I refuse to be spoken to the way that woman talks to her customers

phil g.  |  Expérience générale 
Évaluation :
5

I love the area and the condition of the place very,very clean. The lady was so friendly made things so pleasant I felt like i was with a family member.

jerrald w.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Benjamin P.  |  Premières impressions 
Évaluation :
1

The manager there is very rude. I don't know her name but she was there at about 11:30am on Sunday. Terrible customer service skills

jeffrey g.  |  Premières impressions 
Évaluation :
4

Le client n'a pas laissé de commentaire.

PETER B.  |  Expérience générale 
Évaluation :
5

Staff worked with me, overall a good experience. Have also had good results during two previous usages of facility.

Paul C.  |  Expérience générale 
Évaluation :
1

I removed everything from the unit by 12/20/19, had it inspected and ended my association with UHAUL- I received a threatening e-mail yesterday because I didn't pay for January - IDIOTS!!!

ANNE K.  |  Expérience générale 
Évaluation :
5

My experience was great. Met all my expectations. Merci!

carol s.  |  Expérience générale 
Évaluation :
4

Sherry is great.

MARK B.  |  Expérience générale 
Évaluation :
4

I had a very enjoyable experience with the U-Haul storage facility in Stoughton, MA.

RONALD J.  |  Expérience générale 
Évaluation :
3

I rented a storage unit. I was unsatisfied after I close out the storage unit I was still being billed for the unit. Emails were being sent, family members were being contacted& the unit was closed.

Danielle W.  |  Expérience générale 
Évaluation :
4

Very happy with my experience at the Stoughton Facility. Knowledgeable staff who always were helpful when I needed trailers or a storage space.

LAWRENCE H.  |  Expérience générale 
Évaluation :
4

I have been a customer for numerous years. Overall, I was happy with the facility. My only complaint is that U-Haul increased rental rates way too often. It is one reason why I moved out of my unit

KRISTIN B.  |  Expérience générale 
Évaluation :
4

Despite I slight issue with being billed after the unit was vacated, I would use UHaul Stoughton again and recommend them to a friend.

steven q.  |  Expérience générale 
Évaluation :
1

Initially I had a good experience. The young man tried to force me to get a larger truck a 15-footer when I only needed a 10-foot he said they didn't have any at all. When I arrivedthey had 6/ 10' tru

joyce h.  |  Expérience générale 
Évaluation :
5

Everything was great.

BRIAN A.  |  Expérience générale 
Évaluation :
5

Great!

Trina B.  |  Expérience générale 
Évaluation :
5

Thanks. Good stuff there.

KEITH B.  |  Expérience générale 
Évaluation :
5

Sherri was extremely helpful and patient.

kimberly m.  |  Premières impressions 
Évaluation :
5

s/o

LaKeysha H.  |  Expérience générale 
Évaluation :
5

Sherri deserves accolades...super service by her and staff..thanks a heap

ROBERT C.  |  Expérience générale 
Évaluation :
5

Excellent service

William W.  |  Expérience générale 
Évaluation :
1

The manager was the most rude, uptight, condescending woman I have EVER dealt with!!!!!! Nothing but attitude from her from the first second I walked in. I would NOT go there again!!!

phil g.  |  Premières impressions 
Évaluation :
5

Safe, clean and convenient

Madojutola D.  |  Expérience générale 
Évaluation :
5

Both times I was there Andy (03/17) and Sherry (03/23) were very pleasant & knowledgeable. Smooth experience all around.

Nancy F.  |  Premières impressions 
Évaluation :
5

The UHaul team in Stoughton was very pleasant and efficient.

David H.  |  Premières impressions 
Évaluation :
5

Staff is very friendly and helpful. Highly recommend U-Haul Moving & Storage of Stoughton!

edward m.  |  Expérience générale 
Évaluation :
5

They were very very helpful and patient in helping my family Cherry was soo good

INNOCENT C.  |  Expérience générale 
Évaluation :
2

Chery is very rude and unprofessional

Paris T.  |  Premières impressions 
Évaluation :
5

Sherrie Cabral helped with all my needs A++

james r.  |  Expérience générale 
Évaluation :
5

it was a pleasure storing my personal items as well as truck rentals for the moves. This is a professionally ran operation in my eyes. I rented trucks & stoed my items @ this facility. They were great

SCOTT B.  |  Expérience générale 
Évaluation :
4

Love the facility.

CONSEATTA D.  |  Expérience générale 
Évaluation :